Hotel - Hotel Royal Hoi An - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Hotel Royal Hoi An - MGallery by Sofitel

4.5/5 1,158 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 2465000.00 VND Non member rate
From 2465000.00 VND Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Bicycles rental

Catering

  • Breakfast
  • 2 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24hours
    • Opening hours : Week-end 24hours

Business services

  • 3 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Hotel Royal Hoi An offers 187 luxurious rooms and suites. Sotaro Wing offers a harmonious blend of Japanese tradition and Indochinese luxury, that is enhanced by glamorously feminine touches in Wakaku Wing overlooking the ancient town and its river.

  • 187 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 9 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Direct dial telephone
    • Baby bed
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating 2,752 reviews

Our guest reviews for Hotel Royal Hoi An - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,158 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Ciara H. Couples - 06/08/2018 AccorHotels certified review
« Wonderful staff, everything was perfect »

From the moment we arrived we felt welcomed, the staff who greeted us and took us to our room were lovely and everyone we spoke to was so nice. The room was amazing, the bathroom was huge, the robes were fluffy and warm and it was the comfiest bed we have ever slept in! The breakfast was fantastic and again, everyone there was really nice. The pools were great, perfect temperature and big towels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ceire H., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SO MI PARK (Ms) / Guest Services Manager

Anonymous Couples - 06/08/2018 AccorHotels certified review

Nice.

Huyen Families - 06/08/2018 AccorHotels certified review
« I will comeback »

The hotel is nice The staff was so helpful and food was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Huyen, We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SO MI PARK (Ms) / Guest Services Manager

Couples - 05/08/2018 TripAdvisor review
« Nice and cosy »

The building is nice. Enviroment is good. Staff at the front desk and restaurant still need to improve (eg: english, more attentive to customer). The room is not bad. Need more socket place for laptop, kettle. The bathroom is gorgeous but due to the open concept i am worry will get flu once out from bathub. haha.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Winnie_L_123, Thank you very much for taking the time to leave such a nice review of your stay with us at Hotel Royal Hoi An, MGallery by Sofitel. Please also be assured that I take your feedback extremely seriously and we are committed to further improve our product and service levels as a result of your comments. We all hope that we have a chance to welcome you back to Hotel Royal Hoi An, MGallery by Sofitel. Best regards, Victoria PARK

Ben Couples - 04/08/2018 AccorHotels certified review
« A lovely hotel, an island of calm from the rabble of Hoi An »

Lovely experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ben, We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SO MI PARK (Ms) / Guest Services Manager

Lin Friends - 03/08/2018 AccorHotels certified review
« A lovely experience! »

We are impressed by the size of the room and the updated decor. Apart from the room, the staff are friendly and helpful including the Woosah Spa located in the hotel. Food - excellent and reasonably priced. Location - close by the UNESCO old town Overall it’s value for money!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lin, We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SO MI PARK (Ms) / Guest Services Manager

Anonymous Couples - 02/08/2018 AccorHotels certified review
« Amazing »

Great service, superb rooms and facilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear valued guest, We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SO MI PARK (Ms) / Guest Services Manager

Carlos C. Solo - 01/08/2018 AccorHotels certified review
« Restful and convenient »

Very friendly and cooperative staff, comfortable premises, well appointed room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carlos C., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SO MI PARK (Ms) / Guest Services Manager

Jessica L. Families - 31/07/2018 AccorHotels certified review
« Satisfied due to warm and professional service »

- nice room and decoration - staff is very friendly and helfpful - food taste Delicous - however, dimsum food is not made by hotel chef but purchase from outside (supermarket, i guess that)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jessica L., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SO MI PARK (Ms) / Guest Services Manager

Craig D. Solo - 31/07/2018 AccorHotels certified review
« Very enjoyable and relaxing stay »

I was very impressed with the overall hotel and the staff. Very well appointed rooms that were excellent standard

Our hotel has responded to the review
Our hotel has responded to the review

Dear Craig D., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SO MI PARK (Ms) / Guest Services Manager

Kym N. Families - 31/07/2018 AccorHotels certified review
« A very nice hotel »

It was a pleasant stay at Mgallery, but I think the hotel should have more bicycles with kid’s chairs for the families traveling with kids to borrow.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kym N., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SO MI PARK (Ms) / Guest Services Manager

Bumsu K. Families - 31/07/2018 AccorHotels certified review
« Perfect to stay »

Well organised checkin process, pickup and drop off service was fantastic and punctual! Delicious dinner, friendly staff, well-maintained room and facilities. Amazing location is bonus! Thank you for everything!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bumsu K., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SO MI PARK (Ms) / Guest Services Manager

Colleen R. Couples - 30/07/2018 AccorHotels certified review
« Just lovely »

We asked to change rooms. This was no problem and we were more than happy with new room as it had s nicer outlook. Staff were outstanding and reacted promptly and appropriately to a couple of issues.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Colleen r., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SO MI PARK (Ms) / Guest Services Manager

Wooseok J. Business - 30/07/2018 AccorHotels certified review
« Cosy stay with good interior »

The location is good for enjoying Hoi An's attraction with free bicycle renting. It was good memory with Hoi An for me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wooseok J., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SO MI PARK (Ms) / Guest Services Manager

Cornelia Families - 30/07/2018 AccorHotels certified review
« Visit to Hoi An »

We had a very pleasant stay at the hotel . Rooms are very modern and well equipped . Staff is nice and hotel is located near to the city center . Food is excellent .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cornelia, We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SO MI PARK (Ms) / Guest Services Manager

Jennifer S. Couples - 30/07/2018 AccorHotels certified review
« Great stay »

We had a wonderful time at The Royal. We were given a complimentary upgrade upon check-in, and our room was magnificent. All of the modern luxuries you could ask for in a hotel. Really appreciated our early check-in, & our breakfast box when we checked out a 6am. The breakfast buffet at this hotel is one of the best I’ve experienced. Ngu from the rooftop bar was lovely, & Rin from breakfast was also very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jennifer S., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SO MI PARK (Ms) / Guest Services Manager

Tyler M. Couples - 28/07/2018 AccorHotels certified review
« Perfect »

Amazing, faultless and perfect for our 1 night stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tyler M., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SO MI PARK (Ms) / Guest Services Manager

Brendan Solo - 27/07/2018 AccorHotels certified review
« Best hotel in Hoi An »

The room well designed and in line with the history of the destination and hotel. I had a pleasant stay and really received a great service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brendan, We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SO MI PARK (Ms) / Guest Services Manager

Anonymous Families - 26/07/2018 AccorHotels certified review
« excited »

comfortable. and smile

Our hotel has responded to the review
Our hotel has responded to the review

Dear our valued guest, We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SO MI PARK (Ms) / Guest Services Manager

Tuan N. Families - 26/07/2018 AccorHotels certified review
« Thank you »

Thank you so much for your looking after of our family.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tuan N., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SO MI PARK (Ms) / Guest Services Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 2465000.00 VND Non member rate
From 2465000.00 VND Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates