Hotel Royal Hoi An - MGallery 5 stars

TripAdvisor rating 4.5/5 1,499 reviews
Hotel Royal Hoi An - MGallery
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Hotel extras

  • Just a 10 minutes walk to the majestic old quarter of Hoi An, a UNESCO World Heritage Site.

  • The highest rooftop pool and bar in Hoi An.

  • Delicious and diverse dining experiences.

  • Stylish mosaic-tiled outdoor pools.

  • Stunning riverside location in the old town.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Bicycles rental
Catering
  • Breakfast
  • 2 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Hotel Royal Hoi An - MGallery

39 Dao Duy Tu Street
Cam Pho Ward
51000
hoi an
viet nam

Tel: +842353950777

Fax: (+84)235/3950888

Contact email

Check-in from 14h00

Check out up to 12h00

  • DA NANG - HOI AN BUS :   HOI AN BUS STATION (4.6 KM)

  • HUE - HOI AN :   HOI AN BUS STATION (4.6 KM)

  • By plane

    DA NANG At 30km / 18.64 miles

  • By plane

    DA NANG AIRPORT At 35km / 21 miles

  • By boat

    CHAM ISLAND DIVING At 6km / 3.73 miles

GPS :15.876437, 108.320335

Our accommodations

Hotel Royal Hoi An offers 187 luxurious rooms and suites. Sotaro Wing offers a harmonious blend of Japanese tradition and Indochinese luxury, that is enhanced by glamorously feminine touches in Wakaku Wing overlooking the ancient town and its river.

DELUXE ROOM 1 King Size Bed

  • Max. number of persons: ‌3
  • Area: From 40
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

DELUXE ROOM 2 Single Size Beds

  • Max. number of persons: ‌3
  • Area: From 40
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

GRAND DELUXE ROOM, 1 King Size Bed

  • Max. number of persons: ‌3
  • Area: From 40
  • Views: River side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

GRAND DELUXE ROOM, 2 Single Size Beds

  • Max. number of persons: ‌3
  • Area: From 40
  • Views: River side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

ROYAL DELUXE ROOM, 1 King Size Bed

  • Max. number of persons: ‌3
  • Area: From 50
  • Views: Pool side, River side *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

ROYAL DELUXE ROOM, 2 single Size Beds

  • Max. number of persons: ‌3
  • Area: From 50
  • Views: River side *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

DELUXE SUITE, 1 King Size Bed, Private Balcony

  • Max. number of persons: ‌3
  • Area: From 70
  • Views: River side, City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

DELUXE SUITE, 2 Single Size Bed, Private Balcony

  • Max. number of persons: ‌3
  • Area: From 70
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

ANIO 2 BEDROOMS SUITE, 1 King Size Bed, 2 Single Beds, High Floor

  • Max. number of persons: ‌3
  • Area: From 110
  • Views: River side *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

ARAKI 2 BEDROOMS SUITE, 1 King Size Bed, 2 Single Beds, High Floor

  • Max. number of persons: ‌3
  • Area: From 110
  • Views: River side *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Our restaurants and bars

FAIFO CAFE

Type of cuisine: International

Offering an open kitchen and a sumptuous breakfast buffet station, Faifo Cafe is the perfect place for true culinary gourmets. Whether you seek international or Vietnamese cuisine, there is always something to tempt every taste at this cozy restaurant.

Lunch

11:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WAKAKU

Type of cuisine: Japanese

This high-end Japanese restaurant in Hoi An, delights the most discerning gourmets with the top quality sushi and yakitori artistically prepared by our talented chefs.

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE DECK

Photo non contractuelle / Strictly non binding

The highest rooftop bar and lounge in Hoi An with spectacular views of the ancient town and Thu Bon river. A dream location for memorable moments in Hoi An.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RIVER BAR

Photo non contractuelle / Strictly non binding

Situated at our Art Nouveau-inspired swimming pool, the bar is both cozy by day and chic at night with its flowing lounge sounds. It offers elegant signature cocktails and traditional Vietnamese delights.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE ATTIC

Photo non contractuelle / Strictly non binding

Located on the eighth floor of Wakaku wing, The Attic is a unique outlet overlooking Hoi An and its river. This welcoming place is ideal to enjoy and socialize in a cosy ambience along with premium foods and high-end beverages.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 245 m²

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 17 people

Find out more

Our guest reviews for
Hotel Royal Hoi An - MGallery

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

4,283 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

1,499 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

overall good experience

Customer review rating 4.6/5

L. S. T. Families - 12/06/2019 AccorHotels certified review

Good location, clean

Dear Sook t. L., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery by Sofitel. We are truly pleased that you have enjoyed your stay with us. Especially thank you for your kind compliments regarding to the location and cleanliness. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, KIM CHANGIK(Mr) / Guest Experience Manager
Customer review rating 4.6/5

D. T. H. T. Friends - 10/06/2019 AccorHotels certified review

The hotel is very nice, room is beautiful Bellman was not smiling, no staff to standby at hotel entrance after 9PM. It was very inconvenient to call a service during night time

Dear D. THI HUYEN T., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery by Sofitel. We are pleased that you have overall enjoyed your stay with us. Thank you for your kind words to room condition. I will share your comments with our team. We are truly sorry about unpleasant experience you have encountered. I will remind and train our team member to avoid the same issue in the future and to provide better service for our guest. Thank you again for sharing your experience, and we hope your next visit will be with us. Sincerely, KIM CHANGIK(Mr) / Guest Experience Manager

Very memorable

Customer review rating 4.6/5

Scott T. Couples - 10/06/2019 AccorHotels certified review

Clean Relaxing Excellent location Helpful staff

Dear Scott T., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery by Sofitel. It is always a pleasure to receive positive feedback. Thank you for your kind words to attentive staff and location. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, KIM CHANGIK(Mr) / Guest Experience Manager

Very elegant hotel!

Customer review rating 4.6/5

Helen Couples - 10/06/2019 AccorHotels certified review

We loved our grand deluxe room which was very elegant. The only problem with the room was that one bedside switch did not work and the brass plate on on of the plugs on the wall facing the bed came off easily. We were disappointed that the main pool was not operational with no compensation but we did have a swim in the rooftop pool. The breakfasts were excellent and catered for all tastes. We would recommend your hotel!

Dear Helen, We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery by Sofitel. We are truly pleased that you have enjoyed your stay with us. Especially thank you for your compliments to breakfast and room. I will share your comments with our team. And we apologize for any inconvenience it may cause during your stay concerning the plugs and pool closure. I will review with concerned department to improve our service and to provide the pleasant experience. Thank you again for sharing your experience, and we hope your next visit will be with us. Sincerely, KIM CHANGIK(Mr) / Guest Experience Manager

Very Impressive Stay

Customer review rating 4.6/5

Kreethapon S. Friends - 09/06/2019 AccorHotels certified review

The staffs were very supportive and very nice.

Dear Kreethapon S. We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery by Sofitel. It is always a pleasure to receive positive feedback. Thank you for your kind words to attentive staff . I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, KIM CHANGIK(Mr) / Guest Experience Manager

Excellent staff and service in a lovely hotel

Customer review rating 4.6/5

Mary Families - 09/06/2019 AccorHotels certified review

Excellent. Lovely hotel in a great location. Rooftop pool / bar was a great way to relax after sight seeing tours. All staff were very helpful and friendly. Room was of a very high standard with all facilities. Dined in the restaurant and food/service was very good. Great breakfast.

Dear Mary, We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery by Sofitel. It is always a pleasure to receive positive feedback. Especially thank you for your kind words to attentive staff and hotel facilities. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, KIM CHANGIK(Mr) / Guest Experience Manager

Enjoyable

Customer review rating 4.6/5

Carolyn L. Families - 09/06/2019 AccorHotels certified review

Location was good To Hoi An ancient town .

Dear Carolyn L., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery by Sofitel. We are pleased that you have enjoyed your stay with us. Especially thank you for your kind words to location. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, KIM CHANGIK(Mr) / Guest Experience Manager

Awesome

Customer review rating 4.6/5

H Families - 09/06/2019 AccorHotels certified review

Very clean and arranged room gave us feeling like home comfy Kind, helpful, and smile faced staffs Woosah spa has heavenly massage technique Must eat breakfast!

Dear H, We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery by Sofitel. We are truly pleased that you have enjoyed your stay with us. Especially thank you for your kind compliments to treatment and room condition. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, KIM CHANGIK(Mr) / Guest Experience Manager

Mrs R.

Customer review rating 4.6/5

Natalie R. Friends - 08/06/2019 AccorHotels certified review

I loved the location. The staff were very helpful at all times and the service was great. The pools tiles on the roof top really need attending to .

Dear Natalie R., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery by Sofitel. It is always a pleasure to receive positive feedback. Especially thank you for your kind words to location and attentive staff. I will share your comments with our team. Also we appreciate the feedback which should be improved for better service. I have already reviewed with concerned department to provide the pleasant experience to our guest. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, KIM CHANGIK(Mr) / Guest Experience Manager

Great stay

Customer review rating 4.6/5

Helene T. Couples - 08/06/2019 AccorHotels certified review

Fantastic stay with a nice hotel with great staff and location

Dear Helene T., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery by Sofitel. It is always a pleasure to receive positive feedback. Thank you for your compliments regarding to friendly staff and the location. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, KIM CHANGIK(Mr) / Guest Experience Manager

Location and Staffs are fantastic

TripAdvisor rating 4.5/5

iamBadBoi Friends getaway - 08/06/2019 TripAdvisor review

The location of the hotel is located near the river and just about 5 minutes walk to Hoi An ancient town. The room is extremely well-decorated. The staffs are very friendly and helpful. Overall services are excellent.

Dear iamBadBoi We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery Hotel Collection. It is always a pleasure to receive positive feedback. Thank you for your kind compliments to hotel location, room condition and attentive staffs. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, KIM CHANGIK(Mr) / Guest Experience Manager

Lovely room, great service, good breakfast

Customer review rating 4.6/5

Angela Friends - 07/06/2019 AccorHotels certified review

Really nice 4 nights with friends for our special birthday. Executive Club experience was wonderful. Tu was a great waitress and provided awesome service. It was a shame one of the pools was out of service. Breakfast quite good but tea / coffee service a bit slow and haphazard

Dear Angela, We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery by Sofitel. We are truly pleased that you have enjoyed your stay with us. Thank you for your kind words to room condition and attentive service. I will share your comments with our team. We very much appreciate your feedback which should be improved to provide more pleasant stay for our guest regarding to the service at breakfast. Please rest aussred that i will review with concerned department to improve our service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, KIM CHANGIK(Mr) / Guest Experience Manager

Lovely room but poor swimming pool

Customer review rating 4.6/5

Chris Couples - 07/06/2019 AccorHotels certified review

Main room was nice and thank you for the upgrade however the rooftop pool is very poor. Lots of tiles missing, not a 5 star hotel pool at all.

Dear Mr. Chris, We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery by Sofitel. We are pleased to hear that you have enjoyed your stay with us. Thank you for your kind words to our room. I will share your comments with our team. we are truly sorry for any inconvenience it may cause with regards to pool condition during your stay. It has been already shared with the management department to provide more pleasant experience and better service for our guest. Thank you again for sharing your experience, and we hope your next visit will be with us. Sincerely, KIM CHANGIK(Mr) / Guest Experience Manager

convevience

Customer review rating 4.6/5

Linh N. Couples - 07/06/2019 AccorHotels certified review

friendly staffs, comfy bed, varieties of breakfast's choices.

Dear linh n., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery by Sofitel. We are truly delighted that you have enjoyed your stay with us. Thank you for your compliments to attentive staff and room condition. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, KIM CHANGIK(Mr) / Guest Experience Manager

Mr Jacob C.

Customer review rating 4.6/5

Jacob C. Couples - 06/06/2019 AccorHotels certified review

wonderful food, service and lovely well appointed rooms.

Dear Mr.Jacob C., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery by Sofitel. It is always a pleasure to receive positive feedback. Especially thank you for your compliments regarding to food and attentive staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, KIM CHANGIK(Mr) / Guest Experience Manager

Coming Home

Customer review rating 4.6/5

Angelia L. Business - 06/06/2019 AccorHotels certified review

It’s like coming Home each time I stayed in M gallery. Staff are friendly and rooms are beautiful

Dear Ms.Angelia L., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery by Sofitel. We are pleased to hear that you have enjoyed your stay with us. Thank you for your kind comments regarding to attentive staff and room. I will share your comments with our team. We also very much appreciate your feedback which should be improved with regards to F&B service to provide more pleasant stay and better service for our guest. Please rest assured that all the comments have been shared with concerned department to avoid the same issue in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, KIM CHANGIK(Mr) / Guest Experience Manager

Beautiful stay

Customer review rating 4.6/5

Sheridan Couples - 05/06/2019 AccorHotels certified review

Service, rooms, etc were beautiful .. we arrived to welcome treats, and cookies for a couple of the turn down services plus my husband got a birthday cake on his birthday! The breakfast was amazing and so was the coffee! The rooftop pool and the hallways in the older building are showing a bit of ageing but I’m guessing they’ll redo the upstairs pool once the downstairs pool is finished? But the rooftop and and rooftop pool were a perfect setting A little disappointed we weren’t told about the Reno’s on the ground floor pool beforehand I would definitely recommend staying here

Dear Ms.Sheridan, We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery by Sofitel. We are truly pleased to read that you have enjoyed your stay with us. thank you for your kind compliments regarding to room and breakfast. I will share your comments with our team. I apologize for the inconvenience with regards to pool. Our management has urgently made a decision worrying to affect the guest safety in order to provide more pleasant experience and better service for our guest. Thank you again for sharing your experience, and we hope your next visit will be with us. Sincerely, KIM CHANGIK(Mr) / Guest Experience Manager

Amazing stay, with one minor hiccup

Customer review rating 4.6/5

L. Z. X. Families - 05/06/2019 AccorHotels certified review

I stayed for 3 nights with my father. We were very impressed with the food, the service and the standard of the rooms. The only problem was the loose tiles in the swimming pool. My dad suffered a cut on his toe while swimming.

Dear Zheng X. L., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery by Sofitel. We are pleased that you have overall enjoyed your stay with us. I will share your comments with our team. I'm truly sorry about your shortcoming you have encountered in swimming pool. Our management acknowledge that swimming pool needs to be repaired so that currently one pool is under the construction to provide the more pleasant experience for our guest. Thank you again for sharing your experience, and i will share with management department to improve our service. we hope your next visit will be with us Sincerely, KIM CHANGIK(Mr) / Guest Experience Manager

Sue

Customer review rating 4.6/5

Sue Couples - 05/06/2019 AccorHotels certified review

Excellent

Dear Ms. Sue We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, KIM CHANGIK(Mr) / Guest Experience Manager

Clean and very satisfied

Customer review rating 4.6/5

J. J. G. Couples - 04/06/2019 AccorHotels certified review

I'm satisfied with everything.

Dear Jaegeun J., We very much appreciate your comments regarding your stay at the Hotel Royal Hoi An - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, KIM CHANGIK(Mr) / Guest Experience Manager
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