Hotel - Mercure Marijampole
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Mercure Hotel

Mercure Marijampole

J Basanaviciaus sq 8 
68308  Marijampole
LITHUANIA

84 reviews
TripAdvisor Rating Based on 84 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Air Conditioning
  • KAUNAS AIRPORT
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying)
    • Solarium (Paying)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-22:00
    • Opening hours : Week-end 08:00-23:00

Business services

  • 5 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 47 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 465 reviews

Our guest reviews for Mercure Marijampole

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 84 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Roman K. Families - 12/08/2017
« Very good »

Professional and friendly night manager

AccorHotels certified review
Denis R. Families - 07/08/2017
« Very satisified »

Very comfortable hotel, excellent location, very good breakfast. Great service level. Very satisfied with fabuloue service provided by Nikolai - many thanks!!!

AccorHotels certified review
Dalius Business - 27/07/2017
« Very good »

It was good, we liked the hotel. The rooms are nice.

AccorHotels certified review
Bartek Families - 22/07/2017
« Poor three stars. Strange experience.  »

At the beginning it looked nice. I've booked two rooms, we arrived in the evening, took both already prepared key-cards, welcome drink vouchers and went to the elevator. Parking was at the doors, and for free. Our room was upgraded to very good and nice one. Great evening... But, it couldn't be so good. The second room was a disaster. Not prepared at all! Not cleaned! Full of trashes, dirty towels on the floor, empty bottles around the bed, dirty sheets (bad linen), cushioned pillows... I went to the reception, asking what's going on? The explanation of receptionist was: "upss!, I've made a mistake. I knew the room wasn't prepared at all, was the only one not cleaned this afternoon, but I gave you the key to check if it's true...". For me it was disaster. Receptionist had in his hands the second key-card already prepared (in advance)! Alternative room was ok, but air conditioning was not working at all. What to do?! We decided to stay there. I thought, that bar and drinks might help to survive... but another "surprise". Restaurant was closed at 9pm. To summarize: nice hotel, excellent rooms (some of them), horrible staff, a lot of huge mistakes and errors. It should be three stars only, because many of ibises are better. Customer service level far below Accor average.

TripAdvisor review
mervynr49 Couples - 20/07/2017
« Excellent hotel and services »

We have stayed many times. Twice in 2017. The outstanding feature was the reservation of a car parking space - we had acute problems parking in previous years. Rooms are of a good size. Restaurant has excellent selection of difinerent foods all serviced to good standard

AccorHotels certified review
Egle Families - 03/07/2017
« We like hotel, staff take into consideration the wishes »

We like to stay at hotel Mercure Marijampole. Staff take into consideration the wishes. Best compliments! Egle

AccorHotels certified review
Olga Families - 20/06/2017
« Perfect! We will stay here again »

all was great, personal was very helpful, room is clean and comfortable. We love this hotel and have already booked it again

AccorHotels certified review
Luxury H. Business - 17/06/2017
« Fantastic Hotel on the Via Baltica/Rail Baltica »

Luxury Hotel

AccorHotels certified review
Meyleen S. C. Couples - 08/06/2017
« Very friendly Stuff  »

A Big Thanks to the Man that Check me In on the 3rd (between 7-9pm) and Check Me out on the 6th (11am) of June. He was so kind welcome and friendly always smiling. Even better than me on my work on the Front Office in Sheraton Hotel. Room was super Nice clean that I can over see the coat hanger that just laying on the wardrobe ground. Room service was not that good, cold, No salt and pepper for eggs and serve 2 big plats on a small serving tray instead of a food cart. Breakfast was pretty small, but nice, it was warm outside so you should serve cold water on the breakfast buffet. but the stuff in the whole Hotel made everything better. Thank you for the nice stay.

AccorHotels certified review
Agnar H. Solo - 05/06/2017
« Wery pleasant stay »

Nice room, kindly personal. Everything perfect.

AccorHotels certified review
A. Friends - 22/05/2017
« Mercure Marijampole »

Stayed there due to harsh weather conditions and it was the first hotel I saw in Marijampole. The staff was friendly and the room was good. Wifi worked. Breakfast was fine. One of us forgot a jacket in the hotel and we didn't realize it until several days after. On our way back we dropped by Marijampole to check in case it would have been left in this hotel and they indeed had it, which demonstrated the honesty and the helpfulness of the staff.

AccorHotels certified review
Vaughn B. Couples - 20/05/2017
« Nice hotel »

Easy parking friendly staff good prices

TripAdvisor review
Family - 08/05/2017
« Maybe our best hotel experience in Europe »

12000 miles road trip across Europe, 23 hotels from budget to 5 stars, and this one has to be one of the very best and most enjoyable, mainly all due to staffs and the chefs. The food standard was probably the best we had on the whole trip, thank you Mercure Marijampole :o)

Our hotel has responded to the review
Our hotel has responded to the review

Thank you, very much for such a nice words! Hope to see you again in our hotel :) Best regards Kristina FOM

AccorHotels certified review
Anonymous Business - 05/05/2017

First few days the internet was limited and no possibility to use it.

AccorHotels certified review
Anonymous Business - 04/05/2017

One night stay was pleasant.

AccorHotels certified review
Anonymous Solo - 23/04/2017

Excellent.like last time..

AccorHotels certified review
Anonymous Business - 22/04/2017

I have serious doubts about the cleaniness of the room I stayed in. Everything looked quite alright at first sight, but once I opened the closet, I found some old and dirty clothes in there. When was the last time you have it cleaned??

AccorHotels certified review
Anonymous Business - 16/04/2017

The hotel and staff it was amazing. The big problem of my stay it was during the night. The hotel has a disco until 1am and another party in the first floor. I couldn't sleep until 3.it wasn't able. Just after 2 calls in reception they moved me in the 8th floor. I think need advise customers before a party or don't assigned rooms near the party. The day before it was hard to work.

AccorHotels certified review
Anonymous Business - 10/03/2017

All was good except lightening in the room. It is too dark in the room in hours of darkness. Earlier I wrote about this. The same at this time. When you expecting feedback and improving services on results of clients response and get it, you need do something on that.

AccorHotels certified review
Anonymous Business - 06/03/2017

Basically the stay was ok, room was a little cold at the beginning but heating was working so after some hours temperature was fine. The restaurant PJazz was very good. The breakfast was also ok except the scrambled eggs. Don't know what it was but the consistency was very strange. What was really not ok was the room service: I left the "do not disturb" sign all the day on the door because I didn't wish my room to be cleaned up. When I came back in the evening my room was cleaned up -> this is not acceptable for me. Leaving the sign on the door was intentional and not accepting the visitors wish I cannot understand.

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