Hotel - Sofitel Xining
Sofitel Hotel Sofitel Hotel

Sofitel Xining Hotel

4.5/5 188 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WiFi in your room
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • CAOJIAPU AIRPORT
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Thermal Spa
  • Fitness centre
  • Massage
  • Babysitting on request

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 23:59
    • Opening hours : Week-end 0:00 - 23:59

Business services

  • 12 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

Spacious guest room over 40 m², unique different Suite room Type

  • 492 rooms
  • 244 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Trouser press in room
    • Free in-room mineral water
    • Telephone
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Minibar
    • Iron in room
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 1,504 reviews

Our guest reviews for Sofitel Xining

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 188 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Christopher S. Friends - 09/08/2018 AccorHotels certified review
« Extremely helpful and friendly staff and management. Very clean and comfortable rooms. I would certainly recommend to friends I knew were visitin Xining. »

I found everyone very welcoming and friendly. The rooms were spotless and very comfortable and I would certainly recommend the hotel to any friends that I knew were visiting Xining.

Andy H. X. Families - 06/08/2018 AccorHotels certified review
« excellent experience »

it's great to be in Xining with Sofitel Hotels for a short period, the room was comfortable, peaceful, and as you may know that it's really hard to find a hotel with air conditioners in that city, but Sofitel does. Thanks for the graceful moment your hotel offer us.

Anonymous Business - 05/08/2018 AccorHotels certified review
« Bad experience! »

Bad experience with concern of customer security at night as house keeping staff and management response are by far the worst I've ever come across.

Leizi Friends - 04/08/2018 AccorHotels certified review
« Service first class, staff enthusiasm »

Michael and Iris are professional and considerate. I'm really glad you have a good staff. I hope you'll do better and better, and the business will be more and more prosperous.

Gina Friends - 31/07/2018 AccorHotels certified review
« Love all staff, they are sweet and warmly welcome everyone. »

We've stayed 3 nights in total and loved happy hour events. Made friends the staff member like Mango, she is very sweet and always there to help us with food and table. We will come back with a group of Americans next time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. L., We very much appreciate your comments regarding your stay at the Sofitel Xining. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Mango whop looked after you wo well during your 3 nights stay with us ! We are very much looking forward to welcoming you back, with your Amercian friends ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe

Nd Couples - 16/07/2018 AccorHotels certified review
« classic Sofitel china »

nice clean modern

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., We very much appreciate your comments regarding your stay at the Sofitel Xining. It is always a pleasure to receive positive feedback, and good to know you have enjoyed the Classic style of our Sofitel Xining, as much as the friendly & attentive service of our team ! In the meantime, it is regretful to know that the Lobby Bar and the Millesime Club experience did not match your expectation, we will investigate and ensure to make some appropriate improvement ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 09/07/2018 AccorHotels certified review
« Majestic hotel, well appointed and spacious room, very attentive and efficient staff, excellent location »

Excelelnt

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Kenan, We very much appreciate your comments regarding your stay at the Sofitel Xining. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Y. Families - 02/07/2018 AccorHotels certified review
« Great hotel in under developing Northwest China »

very good. it's a Sofitel although it's in Xining, the underdeveloped area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Y., We very much appreciate your comments regarding your stay at the Sofitel Xining. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe

Alek Business - 01/07/2018 AccorHotels certified review
« An excellent and comfortable hotel in modern beautiful Xining China »

This was my first visit to Xining and Qinghai Province in China. I stayed at the Sofitel Xining on business for about one week. The hotel has a charming European style, with impeccable rooms, and excellent service. I was very happy with all aspects of my stay. The room was large, comfortable, and well appointed. I used the well-equipped fitness room most days, and my colleague complimented the swimming pool as well. The morning breakfast had a rich selection of local and international foods. Also I used the executive lounge on the top floor for some business meetings. The service at the hotel was top in class. All of the hotel staff were very kind, friendly, and helpful. Particularly, the staff helped me to arrange a two-day driving tour of Qinghai Lake and the Qilian mountain range after my business meetings concluded. The driver arranged through the hotel was excellent and very friendly. Overall I had a great experience at the Sofitel Xining. The only thing I would complain about is that occasionally the internet connection was slow or weak, but this was intermittent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. McCannan, We very much appreciate your comments regarding your stay at the Sofitel Xining. Thank you for sharing the good experience of your last week stay at our Hotel. I have indeed shared you positive comments to our Fitness / Executive Lounge / Concierge Ambassadors, and ensure we would deliver great guest Experiences at all times. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe

Anonymous Business - 29/06/2018 AccorHotels certified review
« First Class in Xining. »

Everything was perfect. Thanks so much to the the General Manager for helping to make my stay so warm and welcoming.

Xinyu L. Couples - 27/06/2018 AccorHotels certified review
« Overall satisfied »

The overall experience was pretty good. Comfy room and good breakfast. Just one thing you may want to do better with. My girlfriend has a bit fever during the stay and there was no thermometer or medication.

Ruby C. Couples - 27/06/2018 AccorHotels certified review
« Great stay »

People working there are nice, friendly and helpful

Daniel Couples - 27/06/2018 AccorHotels certified review
« Good Hardware, excellent location, so-so breakfast »

Good Hardware, excellent location, so-so breakfast

C. T. S. Business - 26/06/2018 AccorHotels certified review

Room was comfortable and spacious.

Steven L. Business - 22/06/2018 AccorHotels certified review
« Great hospitality »

Nice and gentle staffs, clean room.

Haojun M. Couples - 22/06/2018 AccorHotels certified review
« Lack of the tissue »

The question is there are no tissue box in the night tables or desk, while only in restroom.

Terence B. Solo - 21/06/2018 AccorHotels certified review
« Exceeded expectations. »

Helpful friendly staff exceeded my expectations during this stay. Sofitel in Xining is the perfect location to stage a trip to Lhasa and on to Mt Everest due to its altitude provided idea opportunity for a staged acclimatisation. Especially if travelling to Lhasa by train which does not provide any opportunity to acclimatise. In addition the high standard of the hotel are a nice way to begin what is a rigorous and challenging journey. I enjoyed every moment of my stay and congratulate Christophe and his staff for their dedication to meeting customers needs.

Zhiqiang Z. Business - 21/06/2018 AccorHotels certified review
« Travel »

The hotel is best one in Xi'ning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Z., We very much appreciate your comments regarding your stay at the Sofitel Xining. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe

Wesley H. Friends - 20/06/2018 AccorHotels certified review
« stay is fine »

service and crew attitude is good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., We very much appreciate your comments regarding your stay at the Sofitel Xining. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff! In the meantime, I have well noted that you have had an average welcome, and did not enjoy much the very important Breakfast at our Kwee Zeen restaurant ! Your comments have been shared with the Food & Beverage and teh Front Office Managers, for immediate action & improvement ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe

Jeffrey A. Couples - 19/06/2018 AccorHotels certified review
« A very relaxing stay. »

From arrival to departure we were made to feel welcome. Your staff and property were excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., We very much appreciate your comments regarding your stay at the Sofitel Xining. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christophe

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