Hotel - Sofitel Xining
Sofitel Hotel Sofitel Hotel

Sofitel Xining Hotel

4.5/5 195 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI in your room
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • CAOJIAPU AIRPORT
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Thermal Spa
  • Fitness centre
  • Massage
  • Babysitting on request

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 23:59
    • Opening hours : Week-end 0:00 - 23:59

Business services

  • 12 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

Spacious guest room over 40 m², unique different Suite room Type

  • 492 rooms
  • 244 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Trouser press in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Minibar
    • Iron in room
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 1,657 reviews

Our guest reviews for Sofitel Xining

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 195 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Leizi Friends - 06/10/2018 AccorHotels certified review
« Good as always. Best in Xining. »

1. Feel comfortable when you check in. Iris, Linda, Eva, Allen, and so on, Their service attitudes are as always, so I feel the mood to go home. 2. The facilities of the rooms, executive lounges and restaurants are as good as ever. Thank you very much.

Lr Couples - 06/10/2018 AccorHotels certified review
« Good hardware but requires improvement on software (staff training & follow good practice) »

The facilities are good but need improvement in staff's quality (e.g. English proficiency for housekeeping staff, waitress' service during the breakfast). Breakfast has a lot of choices but need improvement on freshness of food serve (we got rotten banana). Also the cleaning of the leftover in the plates should not be done in the restaurant (we could even see the leftover food bin). The staff at the front desk is good. Please provide more chairs for the guests in the lobby while waiting for their companion to check in.

L F. L. Couples - 28/09/2018 AccorHotels certified review

Very comfortable. Got upgraded to club status. Staff very friendly and helpful. Helped us arrange a trip to Kunbum Monastery within a an hour of arrival and a trip to Qinghai Lake the next day.

Lili W. Business - 25/09/2018 AccorHotels certified review
« Thank-You »

It was a great experience, reception upgrade my room to executive room, and I had local milk tea when I am checking in. staff are very nice and friendly.

Mads Business - 17/09/2018 AccorHotels certified review
« Very thorough service »

I was not able to check into my room upon arrival at 2:30 pm, which was disappointing, but otherwise my experience was very positive.

Am Families - 17/09/2018 AccorHotels certified review
« Impeccable service and we thoroughly enjoyed our stay! »

Our car service did not pick us up at the airport as planned and when we arrived at the Sofitel Xining, our names were not on the guest list, but with the superb service provided by Viola Lei, Guest Relations Officer, we were able to sort it out. The logistics were with the tour company and not the Sofitel, so despite this, Viola went above and beyond to ensure our arrival was smooth and stay was a pleasant one. We were especially grateful for her help especially after a long journey from Canada.

Huiyu Y. Couples - 10/09/2018 AccorHotels certified review
« good »

clearing room, facilities well.

Leizi Friends - 10/09/2018 AccorHotels certified review
« The exquisite hotel brand, a group of enthusiastic people, makes you feel at home. »

Thank you, Michael. Jeffer. Iris. Linda. Allen. Caesar and so on. Because of your enthusiastic service, so that I am at home. Here can only give 10, in fact, I want to give 100 points.

G., K. X. B. Business - 09/09/2018 AccorHotels certified review
« confortable stay »

I have had ever not good experience in Sofitel Xian, however, Sofitel Xining offered me an outstanding service experience beyond my expectation, especially the front clerk she is very kind when accommodate my check-in request. Food in breakfast is with local character and many choices. will definitely come again when next time visit Xining.

Benson S. Families - 04/09/2018 AccorHotels certified review
« slow checkin/missed information »

Third time for this hotel. 20 minuets checkin after an exhausted driving day, told me no breakfast included but my order has included 2 breakfast. How can I say more?

Vincent M. K. Couples - 03/09/2018 AccorHotels certified review
« Woderful hotel, great service, stay too short »

The staff were very professional, the room was perfect with a bed that was too comfortable and very difficult to want to get out of. We unfortunately only had a short stay arriving late in the evening and having to leave early so missed out on Club benefits and really enjoying this great hotel.

Mark T. Couples - 01/09/2018 AccorHotels certified review
« All things considered »

All services at the Sofitel Coming were done with care and consideration resulting in a great experience through our stay.

Sow M. C. Families - 23/08/2018 AccorHotels certified review
« Great hotel but lousy Club Access »

Nice comfortable rooms, but extra payment for Club Access was not good. Poor quality and variety of food. Breakfast spread was cold, noodles were dry and hard, porridge was cold. Dinner was cold and unpalatable. Depressing Club at Xining Sofitel. Will not use it again.

Robbia Friends - 20/08/2018 AccorHotels certified review

the service is great, hotel room is very comfortable

Ron C. Business - 19/08/2018 AccorHotels certified review
« Excellent service and hotel. Don’t look elsewhere. »

I chose Sofitel because I have stayed at Accor premises in Europe, so I expected classy service and room. I was not disappointed. The location was wonderful, walking distance to many spots in town and the grand lobby had a welcome ambience. But the most incredible aspect of my visit was the people. I would like to commend especially Guest Reltikns Officer, Viola Lei. I found myself stuck at Xining airport with insufficient Chinese currency to catch a cab. I called the hotel and Viola assured me that she can fix the problem. She then gave me her personal WeChat number so that we can be in contact as the taxi she despatched fromhe hotel to pick me up at the airport approached. To enable the driver to spot me in the crowd, she sent him a photo I sent her of myself. I arrived at the hotel, relived and grateful for the much deserved reputation that Sofitel enjoys among discerning international travelers. I would also like to mention manager Laura who leads such a delightful team in an industry where securing good and attentive staff can be a challenge.

Sudhir P. Business - 19/08/2018 AccorHotels certified review
« Excellent. »

Very pleasant, one of the best experienced. Great staff and team who took pride in making sure customer feel like home.

Christopher S. Friends - 09/08/2018 AccorHotels certified review
« Extremely helpful and friendly staff and management. Very clean and comfortable rooms. I would certainly recommend to friends I knew were visitin Xining. »

I found everyone very welcoming and friendly. The rooms were spotless and very comfortable and I would certainly recommend the hotel to any friends that I knew were visiting Xining.

Andy H. X. Families - 06/08/2018 AccorHotels certified review
« excellent experience »

it's great to be in Xining with Sofitel Hotels for a short period, the room was comfortable, peaceful, and as you may know that it's really hard to find a hotel with air conditioners in that city, but Sofitel does. Thanks for the graceful moment your hotel offer us.

Anonymous Business - 05/08/2018 AccorHotels certified review
« Bad experience! »

Bad experience with concern of customer security at night as house keeping staff and management response are by far the worst I've ever come across.

Leizi Friends - 04/08/2018 AccorHotels certified review
« Service first class, staff enthusiasm »

Michael and Iris are professional and considerate. I'm really glad you have a good staff. I hope you'll do better and better, and the business will be more and more prosperous.

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