Mercure Itajaí Navegantes 4 stars

Customer review rating (ALL Rating) 4.6/5 1,742 reviews

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Description

Hotel extras

  • Localizado a 5km do Terminal Rodoviário de Itajai e do Aeroporto Internacional de Navegantes.

  • O 5 e 3 minutos de carro do Porto de Itajaí e o Centro da cidade, respectivamente.

  • Acesso fácil a outros pontos turísticos da cidade, como o Beto Carreiro World

  • Localização privilegiada no centro da cidade e próximo a grandes empresas portuárias

  • Em frente ao porto, com uma vista incrível

Our accommodation(s)

Hotel location

Mercure Itajaí Navegantes

Rua DR. PEDRO FERREIRA, 363
88301030 ITAJAÍ
Brazil

GPS:-26.90263, -48.659

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,742 reviews

TripAdvisor Rating  4.0/5  184 reviews

great installation

Customer review rating 4.0/5

Eduardo Business - Confirmed reviews ALL

check in was kind of troublesome

Um 4 estrelas acima do nível.

TripAdvisor rating 4.0/5

marbidi Business - TripAdvisor review

É um hotel quatro estrelas significativamente melhor que muitos outros com o mesmo número de estrelas por aí afora. Lobby muito bacana, recepção atenciosa, restaurante bom, quartos muito bons, banheiros bons, toalhas poderiam ser um tiquinho melhores, mas ok. Pessoal de serviços, todos com quem interajo, muito educados e eficientes. Recomendo vivamente; se você vier a Itajaí ou Navegantes, este é seguramente o melhor hotel da região.

Received a unrecognized charge

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

I received a unrecognized charge of BRL 396.78 to my credit card.

Good location and friendly staff

Customer review rating 3.5/5

Lucy J. Business - Confirmed reviews ALL

I have been staying at your hotel more than 10 times over the past 3 years. During this stay, there were few maintenance issues: the shower faucet handle falls off easily and the TV remote was falling apart. The staff replaced the TV remote but the shower faucet handle was not fully fixed because the handle fell off again on my last night. In addition, some of the new staff are not well trained. I’ve waited in line for simple things ( re- magnetize the room key - twice during this stay) what watching 2 to 3 staff hovering around helping 1 guest - very inefficient. I also suggest having a scale to allow guest to weigh their luggage. I was told the hotel does not have a scale - I suggest you have a scale because it will be useful for the guests

Dear Ms. Lucy, Thank you very much for your feedback and evaluation, I will be sure to share it with the entire team, so that we can analyze our processes and make the necessary improvements. I am happy that your stay was completely satisfactory. Thank you for choosing Mercure Itajaí Navegante and we are at your disposal whenever you return to our city! Yours sincerely, Mercure Itajaí team. Sincerely,

Don’t go, don’t stay

TripAdvisor rating 1.0/5

jayrls Families - TripAdvisor review

Staff is unprepared to deal with customers because they deny everything you ask. Don’t stay here, unless you like stress disorder or unhappiness!. I’m here from 15th to 16th and I almost hate my decision to book this hotel. Political administration it’s terrible !

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Other web-users rate our hotel

  • 289 reviews 9.4/10 Location
  • 665 reviews 8.6/10 Room
  • 985 reviews 8.5/10 Service
  • 20 reviews 6.4/10 WiFi
  • 485 reviews 9.1/10 Breakfast
  • 328 reviews 8.1/10 Cleanliness
  • 289 reviews 9.5/10 Amenities
  • 283 reviews 7.9/10 Food

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