Mercure Itajaí Navegantes 4 stars

Customer review rating (ALL Rating) 4.6/5 1,751 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Localizado a 5km do Terminal Rodoviário de Itajai e do Aeroporto Internacional de Navegantes.

  • O 5 e 3 minutos de carro do Porto de Itajaí e o Centro da cidade, respectivamente.

  • Acesso fácil a outros pontos turísticos da cidade, como o Beto Carreiro World

  • Localização privilegiada no centro da cidade e próximo a grandes empresas portuárias

  • Em frente ao porto, com uma vista incrível

Our accommodation(s)

Hotel location

Mercure Itajaí Navegantes

Rua DR. PEDRO FERREIRA, 363
88301030 ITAJAÍ
Brazil

GPS:-26.90263, -48.659

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,751 reviews

TripAdvisor Rating  4.0/5  182 reviews

Good location and friendly staff

Customer review rating 3.5/5

Lucy J. Business - Confirmed reviews ALL

I have been staying at your hotel more than 10 times over the past 3 years. During this stay, there were few maintenance issues: the shower faucet handle falls off easily and the TV remote was falling apart. The staff replaced the TV remote but the shower faucet handle was not fully fixed because the handle fell off again on my last night. In addition, some of the new staff are not well trained. I’ve waited in line for simple things ( re- magnetize the room key - twice during this stay) what watching 2 to 3 staff hovering around helping 1 guest - very inefficient. I also suggest having a scale to allow guest to weigh their luggage. I was told the hotel does not have a scale - I suggest you have a scale because it will be useful for the guests

Don’t go, don’t stay

TripAdvisor rating 1.0/5

jayrls Families - TripAdvisor review

Staff is unprepared to deal with customers because they deny everything you ask. Don’t stay here, unless you like stress disorder or unhappiness!. I’m here from 15th to 16th and I almost hate my decision to book this hotel. Political administration it’s terrible !

Good stay and well located

Customer review rating 4.0/5

Jeff Business - Confirmed reviews ALL

Everything was great, except the shower. It keeps oscillating depending on people using water on other rooms.

Prezado Sr. Jefferson, Agradecemos pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Equipe Mercure Itajaí Navegantes

Muito bom

TripAdvisor rating 5.0/5

Juliano1989 TripAdvisor review

Utilizei os serviços por quatro noites. O hotel é realmete muito bonito e conta com uma equipe muito qualificada e atenciosa. 3 elevadores que dão conta da demanda. Boa academia e piscina, com ampla area externa. O quarto é amplo e muito confortável. No meu caso, perdeu alguns pontos porque o ralo do chuveiro estava entupido, o que demandou apoio técnico, implicando em reflexos indezejados. Café da manha farto e saboroso. Recomendo.

Nice stay

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Staff was amazing, specially at the restaurant

Dear Estevan, We very much appreciate your comments regarding your stay at the Mercure Itajaí Navegantes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Regis Porazzi Assistant Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 275 reviews 9.4/10 Location
  • 636 reviews 8.4/10 Room
  • 884 reviews 8.2/10 Service
  • 19 reviews 5.8/10 WiFi
  • 452 reviews 9.1/10 Breakfast
  • 306 reviews 7.8/10 Cleanliness
  • 286 reviews 9.5/10 Amenities
  • 268 reviews 7.8/10 Food

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