Hotel - Mercure Singapore On Stevens
Mercure Hotel Mercure Hotel

Mercure Singapore On Stevens

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4.0/5 53 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • CHANGI AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 10 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Mercure Singapore on Stevens features 518 tastefully designed rooms, with suites and rooms on the Premier Floor that gives access to the exclusive Premier Lounge..

  • 518 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Trouser press in room
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • WiFi in your room
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 245 reviews

Our guest reviews for Mercure Singapore On Stevens

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 53 reviews
AccorHotels certified review
Nir L. Business - 13/04/2018

Fresh, new, clean, great team and service. Room slightly small with no desk to work. Great for short stay.

AccorHotels certified review
Twinkie Friends - 12/04/2018
« Nice new hotel »

We stay at hotel 2 nights, location not close to MRT but convenient for travelling by bus. New hotel, clean and slightly bigger than normal budget hotel. Washroom clean, gym house nice with less people. We enjoy the stay at hotel.

AccorHotels certified review
Nell Couples - 12/04/2018
« It was good but not memorable »

Liked the location ;it’s accessible and the shuttle provided by hotel is a bonus. Rooms are too tight but okay for a single traveller. Restaurant and front desk staff could be more proactive, genuine and helpful.

AccorHotels certified review
Claudia S. Solo - 11/04/2018
« Ms »

Clean rooms and comfy beds. Small space but it’s forgivable

AccorHotels certified review
Martin F. Families - 11/04/2018
« Excellent new hotel in Singapore »

Friendly staff, modern, trendy rooms with extremely comfortable beds. Very clean.

AccorHotels certified review
James F. Friends - 11/04/2018
« Mr »

Lovely room, nice and relaxing atmosphere, nice cafe, great pool

AccorHotels certified review
M D. L. Solo - 11/04/2018
« A very pleasant stay plus more... »

I have a wonderful stay at Mercure in March 2018. My flight arrived very early in the morning. My plan was to store my luggage and wander round until time for check in. I was totally and delightfully surprised when an offer to upgrade my room to the 9th floor with immediate check in when I'd explained my predicament! Every facility and services offered were efficient and friendly. A variety of restaurants in the hotel complex. I had a wonderful dinner at Blue Lotus with a very caring waitress in attendance. The only slight down side was the breakfast. The seating was a little chaotic. The layout of the food is confusing. No service person explained where and how the breakfast worked. The cooked section is right at the back and not immediately visible. The hot water I'd asked for was luke warm and tasted odd. I would return to this hotel and perhaps fore go the breakfast. Thank you, Mun Ying

AccorHotels certified review
Harle Couples - 10/04/2018
« Quiet room! »

We checked in really late, and also needed to head out fast ... but Donald was so very supportive and helpful. He assured us that check in wouldn't take long, and he sure didn't take long! We were so pleased when he helped call for taxi too, which came in less than a minute. Kindly thank Donald for us, for his support, and for being polite and courteous at all time. We were super stressed that night, coming from an extended bus ride from Malaysia (traffic jam for more than hour!), as then we were late for dinner with friends, and he made it bearable. It was our first time at Mercure on Stevens, and we were amazed at the soundproofing of your rooms. The beds were so comfy, and the hand-written welcome note from your manager was so heart-warming. We felt welcomed :)

AccorHotels certified review
Irene Business - 10/04/2018
« lovely »

It was lovley however your buffet breakfast was overpriced

AccorHotels certified review
Gina Business - 10/04/2018
« Fantastic Experience »

We loved our stay, fantastic hotel for groups, amazing staff and breakfasts!

AccorHotels certified review
Anonymous Business - 10/04/2018

Overall the stay was great. Unfortunately the check-in experience which was the first point of contact was very average. The woman did not even say hello, in fact she asked my name and then we both stood there in silence. It was not a good experience, a simple hello would have been great. Also, she forgot to give me my passport back which is unacceptable. Other than the check in experience the other staff I dealt with were excellent! The coffee in the lobby was also really great. The beds were extremely close together and it is unrealistic to expect two people to sleep in such a cramped space with the beds 10cm apart.

AccorHotels certified review
Moazam A. A. Solo - 10/04/2018
« Comfortable »

It was a pleasure staying with Mercure. All of the staff was super nice..

AccorHotels certified review
Eric Business - 10/04/2018
« Not really felt the welcome as a Platinum member »

The staying is fine. no welcome drink? the breakfast place missing my records (2 days in a row) - they have to check with the hotel to confirm my booking, which is annoying. I'm sure you'll can do way more better than this...

AccorHotels certified review
S. C. W. Business - 09/04/2018
« Good and acceptable »

Was good and enjoyable without any hassles.

AccorHotels certified review
A L. Couples - 09/04/2018
« new hotel with new vibes »

pleasantly surprised to see 2 hotels of d same category and branding side by side. overall, a very good stay at Mercure on Stevens.

AccorHotels certified review
Soonuk Business - 09/04/2018
« the room was tiny but overall it was great »

the staffs were kind and the facilities were quite new and clean. I am quite satisfied with your facilities and services

AccorHotels certified review
Greg Couples - 09/04/2018
« Friendly and helpful staff in a newly established accommodation centre with convient shuttle access to Orchid Rd. »

The accommodation was new and the staff were friendly and helpful. The shuttle service to access other parts of the city was most welcome, as without it the location would have presented annoying regular use of buses and taxis services. The room was a standard room and unfortunately it lacked a table and chair, therefore relaxing and use of IT equipment meant that you sat on the bed or a half size lounge chair. When room service was ordered there was insufficient space for the plates etc. Midway thru our stay the shower recess filled with water and didn't drain away, this was reported to the front desk and quickly fixed with the use of a manual eel! The dinning menu was limited and one night when we attended the restaurant there was only an expensive buffet, so we returned to out room and ordered a meal that would have normally been available in the restaurant, so why was the restrictive buffet option the only choice? The room did not have a service directory or a TV station guide. No facility to review you account via a TV menu option. Other than the fact that the establishment was new the overall experience was not great.

AccorHotels certified review
Isaac Solo - 09/04/2018
« A great stay »

Smooth. No hiccups. Pleasant. Would be great if had an upgrade with my accor gold membership

AccorHotels certified review
Anonymous Couples - 08/04/2018
« Small but cozy »

Although room was small, the bed was cozy. Really love how there’s even a handwritten card to welcome us. Receptionist was also friendly. Also love how the pool towels are warm after a cold swim during the night.

AccorHotels certified review
Yusak S. Solo - 07/04/2018
« Memorable short stay »

Usually when i visit Singapore i don't stay to long at the hotel, always on the move. This time, i fell like spending more time at the hotel

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