Hotel - Mercure Singapore On Stevens
Mercure Hotel Mercure Hotel

Mercure Singapore On Stevens

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4.0/5 56 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • CHANGI AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 10 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Mercure Singapore on Stevens features 518 tastefully designed rooms, with suites and rooms on the Premier Floor that gives access to the exclusive Premier Lounge..

  • 518 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Trouser press in room
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • WiFi in your room
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 287 reviews

Our guest reviews for Mercure Singapore On Stevens

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 56 reviews
AccorHotels certified review
Mercedes A. Business - 19/04/2018
« Good and Pleasant experience »

It was a good experience especially the concierge at the front desk was always very helpful.

AccorHotels certified review
Alan P. Couples - 18/04/2018
« Great Staff »

Stayed at the Mercure for 4 nights in a privilege room . The room itself was small but was well equipped , clean and the bed was comfortable . The breakfast was very good with a good selection of hot and cold dishes and Western or Asian selection . The thing that really made this hotel was the staff , their were always willing to help , smiling , professional and a credit to the hotel especially Raz in the lounge who was exceptional .

AccorHotels certified review
N. A. Business - 18/04/2018
« comfortable »

On my first stay, the hotel provided a complimentary fruit basket with a short note from your manager, I expect the same on my 2nd visit and I was disappointed

AccorHotels certified review
Gwen C. Business - 18/04/2018
« Nice hotel and nice facilities! Location is not great. »

This is a decent hotel with all the necessity available. Very clean and new! We found that the location is a bit off although it is just near to Orchard Road. It is a 10-15 walk to the nearest Station - Stevens. Furthermore no convenient store is available within walking distance.. With Grab and Taxi, it shouldn't be any problem travelling around but this is not very friendly for those who are in budget.

AccorHotels certified review
Destiny Friends - 18/04/2018
« A good staycation »

Overall experience is good except some cork up

AccorHotels certified review
Alan W. Friends - 18/04/2018
« Helpful staff alround. Tks »

All the staff r very helpful and with a sweet smile

AccorHotels certified review
Rowena Solo - 17/04/2018
« Very friendly and helpful staff »

The hotel was very clean and provided a shuttle service to Orchard Rd which was very helpful. The staff were so nice and helpful, and gave me a later check out.

AccorHotels certified review
Max H. Business - 17/04/2018
« Great stay »

Great conceirge service was attended.

AccorHotels certified review
Anonymous Business - 17/04/2018
« Good value for money »

All staff, from check in to check out, are very polite, helpful and professional. Definitely will come back.

AccorHotels certified review
David P. Couples - 16/04/2018
« Good service n friendly staff »

A good welcome drink , friendly staff , nice room with a lot of good restaurants. Good location too , will come back again

AccorHotels certified review
Ferry S. Business - 16/04/2018
« Nice but room quite small for Mercure Brand »

I love the lobby, simple, staff friendly, only need more people in lobby bar

AccorHotels certified review
Anonymous Business - 16/04/2018
« Value for money is below expectations »

Hotel facility is quite good as the hotel is new. However, small room size and variety/quality of breakfast make me feel its value for money is below expectations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear S.R, Thank you for taking the time to tell us about your experience at the Mercure Singapore On Stevens. I regret to learn that your experience did not meet your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. While I am pleased to learn that you enjoyed our facilities, I regret to learn that you were not fully satisfied with all aspects of your stay. Please rest assured that your feedback regarding the breakfast has been shared with the Director of F&B for further review and constructive action. On your next visit, I would like to recommend that you try out our sleek and modern rooms at the Novotel Singapore on Stevens. We have different types of rooms varying in size and price to allow us to cater to all of our guest requirements. We shall strive to ensure that a room according to your preferences is arranged for you On behalf of the Management and team members here at Mercure Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

AccorHotels certified review
Boyeon M. H. Solo - 16/04/2018

It was great to stay in Mercure Singapore on Stevens. Staffs are kind and facilities are clean so I can enjoy my vacation fully. The location is also good to reach out Orchard and Botanic Garden. I will recommend this place.

AccorHotels certified review
Nidia Friends - 16/04/2018
« Good service »

A nice experience with friendly staffs

AccorHotels certified review
Siranee T. Families - 16/04/2018
« Nice hotel, staff , clean and valuable »

Even location is not near mrt when you have big group including child but staff is very nice and helpful to make us easier. I can manage big group include child and senior with convenience.

AccorHotels certified review
Anonymous Couples - 15/04/2018
« Great, new hotel »

Friendly staff, comfortable, contemporary feel. Rooms somewhat smaller than expected, but still very comfortable, and well-appointed.

AccorHotels certified review
Anonymous Friends - 14/04/2018
« Friendly »

Nice place. Friendly staff.

AccorHotels certified review
Hartono H. Business - 14/04/2018
« Good Hotel »

Clean room, friendly staff

AccorHotels certified review
D. Couples - 14/04/2018

Excellent service

AccorHotels certified review
Nir L. Business - 13/04/2018

Fresh, new, clean, great team and service. Room slightly small with no desk to work. Great for short stay.

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