Mercure Singapore On Stevens 4 stars

TripAdvisor rating 4.0/5 324 reviews
Mercure Singapore On Stevens
See on a map
+ 25 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

  • Tranquil and locally-inspired environment, a lush urban paradise.

  • Prime city centre location, near Orchard Road and UNESCO Site, Singapore Botanic Gardens.

  • Unlimited high-speed internet access on multiple devices.

  • 24 hour room service, gym and laundromat. 35m infinity pool, lap pool, and 4 dining outlets.

  • Free parking during lunch and dinner. Overnight parking for hotel guests.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Singapore Changi Airport
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Late Check Out
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 10 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Mercure Singapore On Stevens

Orchard District
28 Stevens Road 01 02
257878
257878
singapore
singapore

Tel: +6564916100

Fax: (+65)64916085

Contact email

Check-in from 14h00

Check out up to 12h00

  • 105, 132, 190, 972 :  

  • MRT BLUE LINE :   DOWNTOWN LINE STEVENS

  • MRT RED LINE :   NORTH-SOUTH LINE ORCHARD

  • By plane

    Singapore Changi Airport At 2km / 12 miles - Shuttle paying

GPS :1.313439, 103.828417

Currently, close to our hotel

Orchard Road, visit

From 01/01/2018 to 31/12/2019

At 1.6 km

National Museum of Singapore, visit

From 01/01/2018 to 31/12/2019

At 2.9 km

Peranakan Museum, visit

From 01/01/2018 to 31/12/2019

At 3.1 km

Singapore Art Museum, visit

From 01/01/2018 to 31/12/2019

At 3.2 km

Singapore Philatelic Museum

From 01/01/2018 to 31/12/2019

At 3.2 km

Mid-Autumn Festival

From 13/09/2019 to 13/09/2019

At 3.5 km

Raffles Hotel, visit

From 01/01/2018 to 31/12/2019

At 3.5 km

Law of the Land, exhibition

From 19/10/2016 to 18/10/2021

At 3.6 km

Formula 1 2019 "Singapore Airlines" Singapore Grand Prix

From 22/09/2019 to 22/09/2019

At 4.3 km

Singapore Flyer, visit

From 01/01/2018 to 31/12/2019

At 4.6 km

Our accommodations

Mercure Singapore on Stevens features 518 tastefully designed rooms, with suites and rooms on the Premier Floor that gives access to the exclusive Premier Lounge. .

Superior Room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 18
  • Views: City side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Iron(...)

Superior Room with 2 single beds

  • Max. number of persons: ‌2
  • Area: From 18
  • Views: City side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Deluxe Room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 18
  • Views: City side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Deluxe Room with 2 single beds

  • Max. number of persons: ‌2
  • Area: From 18
  • Views: Pool side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Privilege Floor Room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 18
  • Views: City side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Privilege Floor Room with 2 single beds

  • Max. number of persons: ‌2
  • Area: From 18
  • Views: City side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Privilege Suite with 1 King Bed

  • Max. number of persons: ‌3
  • Area: From 35
  • Views: City side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

WINESTONE

Type of cuisine: Wine bar

Winestone restaurant offers a wide range of wines from around the world served alongside Modern European and Mediterranean food. This casual dining restaurant provides the perfect setting for after work drinks, or just a casual dinner with friends.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FUDEBAR

Photo non contractuelle / Strictly non binding

Located within the lobby, Fudebar serves healthy superfood including a variety of fresh breads and pastries, salads, daily hand-made sandwiches and wide selection of artisanal coffee and unique tea selections, available for take away or sit-in.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE INFINITY POOL BAR

Photo non contractuelle / Strictly non binding

Whether you go for our great tapas, ice-creams, fresh drinks or signature cocktails, order without effort with our innovative calling system. Laid back and enjoy our 35 meters' infinity pool, we take care of the rest!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 450 m²

  • Maximum capacity: 420 people

  • Maximum banquet capacity: 360 people

Find out more

Our guest reviews for
Mercure Singapore On Stevens

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

3,311 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

324 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Mr

Customer review rating 4.3/5

Jacob M. Business - 15/07/2019 AccorHotels certified review

Nice Hot

Taken Aback Experience

Customer review rating 4.3/5

Rb Couples - 15/07/2019 AccorHotels certified review

1) Check in was smooth. 2) Shocked to know that the items in the fridge were chargeable. 3) Room size was considerably very small for the price being paid. 4) Room dining - i was told that there is no separate kitchen or utensils sets for Halal foods. Certain foods do not contain pork or lard to say that the food is halal but the utensils being used will all be the same. How then will Muslims eat from the restaurants in your hotel. I find that very ridiculous and absurd.

why no point

Customer review rating 4.3/5

Yuzuru I. Business - 15/07/2019 AccorHotels certified review

Over all nice. But I do not know why do not have any point for this time staying.

Cleanliness appreciable.

Customer review rating 4.3/5

Madhwani P. F. Friends - 14/07/2019 AccorHotels certified review

Centrally located, well maintained, friendly staff, the bell boys were courteous and efficient in handling our luggage.

My experience at the hotel was just ok

Customer review rating 4.3/5

Sofia Business - 14/07/2019 AccorHotels certified review

The hotel is nice, however the hall taking le to my room in the 6th had an awful smell, I had to close my nose every time I leave the lift or the room (many people in the same level complained about it). I couldn’t sleep at night as you could hear everything happening in the lobby or the next room. The breakfast wasn’t great and I needed up with a piece of raw pork on my paratha, although I am Muslim (this made me furious!). Some of the cooks are not even wearing gloves. However, one of the front office agents was nice enough to move me to the Novotel breakfast which was much better. I enjoyed the gym and the pool, they were very nice.

Mercure on Stevens

Customer review rating 4.3/5

Anonymous Families - 14/07/2019 AccorHotels certified review

Great location. Shuttle to shops was handy. Room very small but clean and comfortable. Rooms not soundproof so very noisy during the night from other guests.

Dear E.A.S, Thank you for your feedback. I appreciate the opportunity you have given us to identify areas needing improvement through your constructive review. Thank you again for sharing your experience and we look forward to welcoming you back in the near future. Sincerely, Kevin Bossino General Manager

Great price and facilities

Customer review rating 4.3/5

Cs Business - 13/07/2019 AccorHotels certified review

This is a wonderful hotel with excellent potential. They could improve on the check in as my room was given to someone else instead

Dear C, Thank you for your feedback. I appreciate the opportunity you have given us to identify areas needing improvement through your constructive review. Thank you again for sharing your experience and we look forward to welcoming you back in the near future. Sincerely, Kevin Bossino General Manager
Customer review rating 4.3/5

Rj Business - 13/07/2019 AccorHotels certified review

Nice room but not soundproof

Dear J.A.R, Thank you for your feedback. I appreciate the opportunity you have given us to identify areas needing improvement through your constructive review. Thank you again for sharing your experience and we look forward to welcoming you back in the near future. Sincerely, Kevin Bossino General Manager

Best hotel in city

Customer review rating 4.3/5

Desy M. Families - 13/07/2019 AccorHotels certified review

Very love this hotel , coz always understand what me and family n need. Give me and family the best part in our celebrate anniv with your premier lounge and suite room. We will come back again

Dear D.M, Thank you for making us your choice of stay and the pleasure is ours to have been at your service.I am glad to know that you had an overall great stay with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Mercure Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

Satisfactory but has rooms to improve

Customer review rating 4.3/5

Ying R. Business - 13/07/2019 AccorHotels certified review

Hotel and service were top notch, facilities and room were comfortable as well. It would be total pleasure if the room were bit bigger..

Dear Y.R.L, Thank you for your feedback. On your next visit to Singapore, I recommend that you try out the sleek and modern rooms at the Novotel Singapore on Stevens. We have different types of rooms varying in size and price to allow us to cater to all of our guest requirements. We will strive to ensure that a room according to your preferences is arranged for you. Thank you again for sharing your experience, and we look forward to welcoming you back again soon. Sincerely, Kevin Bossino General Manager

overall it is a nice staying

Customer review rating 4.3/5

Anonymous Couples - 13/07/2019 AccorHotels certified review

everything's good, just that I do found some small bugs in the toilet..

Dear C.Q, Thank you for your feedback. I appreciate the opportunity you have given us to identify areas needing improvement through your constructive review. Thank you again for sharing your experience and we look forward to welcoming you back in the near future. Sincerely, Kevin Bossino General Manager

Relaxing day usage

Customer review rating 4.3/5

Guest Couples - 12/07/2019 AccorHotels certified review

Stayed for a day use only. Room was comfortable and was surprised that we received complementary fruits

Dear S.L.S, It is my pleasure to learn that you had an overall positive experience with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Mercure Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

Excellent stay

Customer review rating 4.3/5

Alex T. Couples - 12/07/2019 AccorHotels certified review

The room and amenities were really well kept and new We especially enjoyed full use of the pool and gym during our stay which was far superior to most other hotel experiences

Dear A.I.T, It is a great delight to know that you were satisfied with every aspect of your stay with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Mercure Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

Didn't meet expectations

Customer review rating 4.3/5

Tetsuo F. Business - 12/07/2019 AccorHotels certified review

This was my 4th stay and reasons kept me coming back are facilities such as 24hr gym, swimming pool, washing machine room and reasonable room rate. However this time, out of 4 washing mashines, 3 are out of service and during my 2 night stay I could not wash my clothes since every time I went, machine was occupied. Reported to FD about my frustrations but nothing was done and until the day of my departure, 3 washing machines had not been repaired. Also, I believe I mentioned about water pressure in shower room during my last visit but still pressure is extremely low..Enjoyed gym but there were no hand towels placed instead bath towels which were big and not suitable to use while workout.

Fantastic hotel!

Customer review rating 4.3/5

Teachermom4027 Families - 11/07/2019 AccorHotels certified review

Great stay with a wonderful breakfast spread every morning. All staff members that we encountered were kind, gracious, and definitely had an attitude of excellence and commitment to their guests. The hotel shuttle was a nice surprise, taking us to Orchard Road and the Botanical Gardens. The only down was not being walkable to anything, but that's our fault. We easily managed it all.

Dear J.S.E, It is a great delight to know that you were satisfied with every aspect of your stay with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Mercure Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

Good

Customer review rating 4.3/5

Lpc Couples - 11/07/2019 AccorHotels certified review

Despite being peak season, front desk was able to accommodate my needs!

Dear L.P.C, It is my pleasure to know that the team rendered their services well. Your comments have been shared with them and they are glad to receive such positive compliments. On behalf of all of us here at Mercure Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

Comfortable, clean, attentive and friendly hotel

Customer review rating 4.3/5

Kitty Families - 10/07/2019 AccorHotels certified review

Check in speedy, Room clean and comfortable, Attentive , courteous and friendly staff, Breakfast good, Executive lounge was lovely and staff was super helpful and attentive - especially Tarini. Nice atmosphere, good to have shuttle service to Orchard Road, easy to / fro airport. Enjoyable stay,

Dear S.K.O, Thank you for making us your choice of stay and the pleasure is ours to have been at your service.I am glad to know that you had an overall great stay with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Mercure Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

Clean and comfortable

Customer review rating 4.3/5

Rc Families - 09/07/2019 AccorHotels certified review

It was a good experience. Clean and comfy room with a great pool.

Dear R.C, It is my pleasure to learn that you had an overall positive experience with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Mercure Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

Outstanding Service

Customer review rating 4.3/5

Paz Couples - 09/07/2019 AccorHotels certified review

The staff are very helpful and accommodating. We felt privileged to stay in this hotel.

Dear M, It is my pleasure to know that the team rendered their services well. Your comments have been shared with them and they are glad to receive such positive compliments. On behalf of all of us here at Mercure Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager
Customer review rating 4.3/5

I. R. Families - 09/07/2019 AccorHotels certified review

great place to stay, enjoyable breakfast, nice swimming pool. i love it and i would like to stay there again but it's kinda a little bit too far from the MRT station tho

Dear C.K.I, Thank you for making us your choice of stay and the pleasure is ours to have been at your service.I am glad to know that you had an overall great stay with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Mercure Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in singapore