Mercure Singapore On Stevens 4 stars

TripAdvisor rating 4.0/5 352 reviews
Mercure Singapore On Stevens
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+ 25 Services
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Hotel extras

  • Tranquil and locally-inspired environment, a lush urban paradise.

  • Prime city centre location, near Orchard Road and UNESCO Site, Singapore Botanic Gardens.

  • Unlimited high-speed internet access on multiple devices.

  • 24 hour room service, gym and laundromat. 35m infinity pool, lap pool, and 4 dining outlets.

  • Free parking during lunch and dinner. Overnight parking for hotel guests.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Singapore Changi AirportPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Late Check OutPaying
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 10 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Mercure Singapore On Stevens

Orchard District
28 Stevens Road 01 02
257878
257878
singapore
singapore

Tel: +6564916100

Fax: (+65)64916085

Contact email

Check-in from 14h00

Check out up to 12h00

  • 105, 132, 190, 972 :  

  • MRT BLUE LINE :   DOWNTOWN LINE STEVENS

  • MRT RED LINE :   NORTH-SOUTH LINE ORCHARD

  • By plane

    Singapore Changi Airport At 2km / 12 miles - Shuttle paying

GPS :1.313439, 103.828417

Our accommodations

Mercure Singapore on Stevens features 518 tastefully designed rooms, with suites and rooms on the Premier Floor that gives access to the exclusive Premier Lounge. .

Superior Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room

Superior Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Business Desk
  • Iron

Deluxe Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Business Desk
  • Iron

Deluxe Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Business Desk
  • Iron

Privilege Floor Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Business Desk
  • Iron

Privilege Floor Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Business Desk
  • Iron

Privilege Suite with 1 King Bed

  • Max. number of persons: 3
  • Area: From 35
  • Wireless internet in your room
  • Business Desk
  • Iron

Our restaurants and bars

WINESTONE

Type of cuisine: Wine bar

Winestone restaurant offers a wide range of wines from around the world served alongside Modern European and Mediterranean food. This casual dining restaurant provides the perfect setting for after work drinks, or just a casual dinner with friends.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FUDEBAR

Photo non contractuelle / Strictly non binding

Located within the lobby, Fudebar serves healthy superfood including a variety of fresh breads and pastries, salads, daily hand-made sandwiches and wide selection of artisanal coffee and unique tea selections, available for take away or sit-in.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE INFINITY POOL BAR

Photo non contractuelle / Strictly non binding

Whether you go for our great tapas, ice-creams, fresh drinks or signature cocktails, order without effort with our innovative calling system. Laid back and enjoy our 35 meters' infinity pool, we take care of the rest!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 450

  • Maximum capacity: 420 people

  • Maximum banquet capacity: 360 people

Find out more

Our guest reviews for
Mercure Singapore On Stevens

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

3,688 reviews

tripadvisor

TripAdvisor Rating 4.0/5

352 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Awesome Hotel

TripAdvisor rating 4.0/5

frankynjoto Business - 17/09/2019 TripAdvisor review

one of the awesome hotel i have ever stay and also the receptionist that check me in is really super awesome ( please send my regards and also give her a credit that she deserve ( if i am not wrong her name is Dash)

Smooth and Easy

Customer review rating 4.3/5

Anonymous Solo - 12/09/2019 AccorHotels review

The check-in was smooth and easy. It helped that I checked-in on line. The front desk staff was extremely pleasant and accommodating. The bell hop did not lift a finger to help with my heavy bag. He just looked at me.

Very easy, staff were helpful, room upgrade much appreciated

Customer review rating 4.3/5

Anonymous Business - 11/09/2019 AccorHotels review

Great

Not satisfied

Customer review rating 4.3/5

Ashok Business - 10/09/2019 AccorHotels review

Compared to recent stay at other Accor hotels and not satisfied with the stay at Mercure.

Good hotel althpugh small room

Customer review rating 4.3/5

I. Solo - 10/09/2019 AccorHotels review

Clean, comfortable bed, great ambience. Location 15mnts walking to MRT Stevens.

Enjoyed my stay at the Mercure on Stevens

Customer review rating 4.3/5

Anthony G. Families - 10/09/2019 AccorHotels review

The stay was pleasant and enjoyable, staff friendly and helpful. Slight issues as room electric blew out, fixed quickly. Room as little smallish, but it did the trick. Nice pool and gym was good.

Very pleasent

Customer review rating 4.3/5

Evi C. Families - 10/09/2019 AccorHotels review

Staff was extremely helpful at all times, very professional. Breakfast was great, enjoyed all. Room very clean and well stocked. Swimming pool great, Shuttle service always on time. Nil complaints!

so so only, can be improved

Customer review rating 4.3/5

Ooi K. S. Couples - 10/09/2019 AccorHotels review

no comb, no shower cap, just one set of toiletries item instead of 2.

Customer review rating 4.3/5

Osama Solo - 10/09/2019 AccorHotels review

Great place to stay

Good for short stay of business trip

Customer review rating 4.3/5

Yuna Y. Business - 09/09/2019 AccorHotels review

Swimming pool, Housekeeping service, Shuttle bus service was good. There is no desk in the room, I had troulble to do PC work during stay. There is no business center, too. I will stay for short time(1~3days) business trip again, but not for long term stay.

Dear Y.Y, Thank you for your feedback.I appreciate the opportunity you have given us to identify areas needing improvement through your constructive review. On your next visit to Singapore, I recommend that you try out the sleek and modern rooms at the Novotel Singapore on Stevens. We have different types of rooms varying in size and price to allow us to cater to all of our guest requirements. We will strive to ensure that a room according to your preferences is arranged for you. Thank you again for sharing your experience, and we look forward to welcoming you back again soon. Sincerely, Kevin Bossino General Manager

very happy!

Customer review rating 4.3/5

Claire Couples - 09/09/2019 AccorHotels review

well positioned near the botanical gardens , close to orchard road. quiet, clean and well appointed. comfortable bed, pleasant staff we had a very good stay

Dear T.C, It is a great delight to know that you were satisfied with every aspect of your stay with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Mercure Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

overall the hotel is good

Customer review rating 4.3/5

Felicia Families - 09/09/2019 AccorHotels review

the costumer service very very kind and friendly, the only problem is the room very small

Dear F.W, Thank you for your feedback.I appreciate the opportunity you have given us to identify areas needing improvement through your constructive review. On your next visit to Singapore, I recommend that you try out the sleek and modern rooms at the Novotel Singapore on Stevens. We have different types of rooms varying in size and price to allow us to cater to all of our guest requirements. We will strive to ensure that a room according to your preferences is arranged for you. Thank you again for sharing your experience, and we look forward to welcoming you back again soon. Sincerely, Kevin Bossino General Manager

Room Size was very small especially the bathroom. Breakfast menu was same in all 7 days.

Customer review rating 4.3/5

Gul B. Solo - 09/09/2019 AccorHotels review

Experience was not satisfactory in comparison to other 4 star properties i have earlier stayed. The rooms size was very small especially the size of bathrooms. Breakfast menu was same in all 7 days (Fried rice, fried noodles, hash potato, parantha and curry). This was same in all 7 days of stay.

Dear G.B, Thank you for taking the time to tell us about your experience at the Mercure Singapore On Stevens. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kevin Bossino General Manager

Satisfied

Customer review rating 4.3/5

Febby Families - 09/09/2019 AccorHotels review

Very good and i will recommend to my friends

Dear F.E.L, It is my pleasure to learn that you had an overall positive experience with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Mercure Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

Nice bed. Room too small. Not much to do in the area.

Customer review rating 4.3/5

Traveller Business - 08/09/2019 AccorHotels review

Really good bed. The size of the room and bathroom are sub-par when compared to other hotels. When getting out of bed on one side you are immediately faced with a wall, with the bedside table also being sub-par in size. There also appears to be several design flaws in the room, such as the light switch for the bathroom being on the hinge side (right) of the bathroom door, instead of the left, which makes it difficult to turn on the lights when going to the bathroom at night. I would consider the tiny size of the room to be the most negative factor that might affect someone retiring to your hotel. Hope this helps.

Dear G.B.G, Thank you for your feedback.I appreciate the opportunity you have given us to identify areas needing improvement through your constructive review. On your next visit to Singapore, I recommend that you try out the sleek and modern rooms at the Novotel Singapore on Stevens. We have different types of rooms varying in size and price to allow us to cater to all of our guest requirements. We will strive to ensure that a room according to your preferences is arranged for you. Thank you again for sharing your experience, and we look forward to welcoming you back again soon. Sincerely, Kevin Bossino General Manager

Another pleasant stay with Accor

Customer review rating 4.3/5

K.y. N. Business - 08/09/2019 AccorHotels review

Although I'm more used to bigger & better appointed rooms at Novotels & Pullmans, my overall stay at Mercure Stevens was very pleasant. The front desk staff was professional and efficient. Special mention goes to Miss Lin at the lobby cafe, for her superb coffee and friendly attitude.

Dear K.Y.N, We very much appreciate your comments regarding your stay at the Mercure Singapore On Stevens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin Bossino General Manager

Great hotel

Customer review rating 4.3/5

Danielle Couples - 08/09/2019 AccorHotels review

Very nice hotel with a very friendly staff. We enjoyed our stay and hope to come back soon

Dear D.L, It is a great delight to know that you were satisfied with every aspect of your stay with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Mercure Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

Comfortable Stay

Customer review rating 4.3/5

Sandeep Business - 08/09/2019 AccorHotels review

It was comfortable. Breakfast was good. One suggestion, breakfast table management can be improved. Room was good size, washroom was slightly on lower dimensions

Dear S.C It is my pleasure to learn that you had an overall positive experience with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. And also appreciate the opportunity you have given us to identify areas needing improvement through your constructive review. On behalf of all of us here at Mercure Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

Great location.

Customer review rating 4.3/5

S. C. C. Families - 08/09/2019 AccorHotels review

Location was great. Quiet lush surroundings with residential behind. About 15 minutes walk to Scott’s Road. Shuttle bus to Orchard Road is a big plus. We stayed at the Mercure and all 3 rooms we booked were a bit small. Foot of the bed to the wall is just enough walking space. Opened big luggage will almost fill up all the entire free space so have to close it. Other than the room size, rooms are quite new, clean and comfy. Except toilet amenities like shower cap have to be ordered but delivered within a reasonable time. Breakfast was not bad. Haven’t tried the hotel restaurants but saw the buffet spread. Good selection at very reasonable price if more than one person. Dealings with all hotel staff was very courteous and efficient and prompt which is typical of most Singapore establishments.

Dear C.C.S, It is a great delight to know that you were satisfied with every aspect of your stay with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On your next visit to Singapore, I recommend that you try out the sleek and modern rooms at the Novotel Singapore on Stevens. We have different types of rooms varying in size and price to allow us to cater to all of our guest requirements. We will strive to ensure that a room according to your preferences is arranged for you. On behalf of all of us here at Mercure Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

Good experience!

Customer review rating 4.3/5

Mimi L. Solo - 08/09/2019 AccorHotels review

Good!

Dear P.S.L, It is a great delight to know that you were satisfied with every aspect of your stay with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Mercure Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager
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