Hotel - Pullman Brisbane Airport
Pullman Hotel Pullman Hotel

Pullman Brisbane Airport Hotel

4.5/5 220 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • BRISBANE AIRPORT (Paying)
    • BRISBANE DOM APT (Paying)
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59
  • Snack & beverage machine

Business services

  • 14 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 132 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Work desk in all rooms
    • Manual temperature control
    • WIFI in your room
    • Baby bed
    • Pay per view channel(s)
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 2,181 reviews

Our guest reviews for Pullman Brisbane Airport

100% genuine reviews from our guests

Find out more
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4.5/5 TripAdvisor Rating 220 reviews
Megan M. Couples - 07/11/2018 AccorHotels certified review
« Always a comfortable stay but checkin and check out are still a nightmare »

Pullman Sydney has online check-in and drop your key check-out. Brisbane desk is slow and inefficient. So while the hotel facilities are top notch and the food great; always sleep well etc etc. - reception is a nightmare. I do not know why it takes SOOOO long to check in and then when we leave at 5am and we stay regularly and we are Platinum members and we just want to hand out keys over and say charge the card you have on file, we would actually like the receptionist not to roll her eyes at us. Did it cause her a few extra seconds of time to look up our account at 5am in the morning? Was is so difficult? I must say it left a bad impression of the hotel.

Daniel S. Business - 07/11/2018 AccorHotels certified review
« Mr »

Extremely satisfied with the premises from walking in, the friendliness and also the professional assistance during booking in and out The position of the Hotel is convenient and practical.

Stuart A. Couples - 07/11/2018 AccorHotels certified review
« I had to cancel »

I had to cancel, as my wife needed an urgent operation. We will be staying again in Jan 2019. If it was like last Jan 23 2018, it will be fabulous

Jonathan T. Business - 07/11/2018 AccorHotels certified review
« Exemplary Experience »

I was please with the quality of the rooms the professionalism of the staff. I and my guests were really made to feel welcome and I couldn't recommend this hotel more highly.

Bruce W. Business - 07/11/2018 AccorHotels certified review
« nice hotel but expensive »

The rooms are fantastic, staff great however the accessories are way too much. $24.50 for 24 hrs internet access over the smaller free for an hour internet and parking at $40 per night, which is more expensive than in the CBD which has parking demands as an excuse. Having come from other hotel chains where the wifi is free as most modern accommodation does now the wifi charge is excessive for the time period. Like ourselves I assume most people are staying one night overnight before catching their flight the next day, so to get these charges for less than a 12 hour period was disappointing.

Jerry Couples - 07/11/2018 AccorHotels certified review
« A comfortable room to sleep in before a 14 hour flight. »

Everything was top notch.

Mark M. Couples - 07/11/2018 AccorHotels certified review
« very happy »

the service is great and the staff very friendly.

Jody Solo - 07/11/2018 AccorHotels certified review
« convinient stay »

Breakfast was excellent, room very spacious, clean and modern and check in and out experience was easy. Was not clear how to get there from the airport terminal, followed signs to hotels and conference centre which turned out to be the right thing to do, but was not clear.

Mike Solo - 07/11/2018 AccorHotels certified review
« Excellent Hotel, from check in to check out, staff are superb »

Excellent

Alena Business - 07/11/2018 AccorHotels certified review
« Fantastic »

It was excellent! For an airport motel it was fantastic. Friendly staff, clean, spacious room with a luxury feel. Would highly recommend staying here.

Sandy J. Couples - 07/11/2018 AccorHotels certified review
« Excellent »

It was definitely a five star experience, thank you.

John M. Solo - 07/11/2018 AccorHotels certified review
« Quiet, clean and comfortable »

Fantastic!

Anonymous Business - 07/11/2018 AccorHotels certified review
« Friendly welcoming staff »

First impressions last for a long time. I have never been disappointed. Most stays have only been overnight. Proximity to the airport is a big factor. Thank you.

Rob D. Couples - 07/11/2018 AccorHotels certified review
« Excellent stop over before flying home »

We decided to stay at the Brand new Pullman Brisbane Airport so we did not need to rush to the airport for our morning flight back to NZ. We were warmly greeted by Graeme who took our bags for us and gave us directions for returning our Avis rental car, he was great explaining all about the Hotel and organising our pickup the next morning. We checked in with Bethney who was excellent ,the hotel gave me an upgrade to the Theodore suite which was a fantastic suite . Bethney also explained that we could take our rental car back to the Domestic terminal to save a walk from the International, she was great very friendly and informative about what we entitled to being a Platinum member. We were given a plate of nibbles and a couple of wines before dinner which was excellent. Our dinner was the best meal we have had at any Accor restaurant , the main was well presented and cooked perfectly , the desert was the best we have ever had ,it looked like something off the final of Masterchef, so well done to the Chefs. The only disappointment to the evening was our waitress was rude and needs to go a customer relations course, I don't need to give her name as she was the only female on that night. Out suite was awesome , a great bath and a very very comfortable bed, lucky we set the alarm or we would have slept in. Breakfast was good and again the Concierge was excellent ( cant remember his name) he collected our bags and got us onto an earlier shuttle than I had booked which was lucky as the airport on a Saturday morning was chaos . When we travel to Noosa again next October we will definitely stay our last night at the Excellent Pullman Brisbane Airport Well done to all the staff at a beautiful Hotel.

W. Families - 07/11/2018 AccorHotels certified review
« Excellent staff, location and room quality »

Great stay

Stacey M. Families - 07/11/2018 AccorHotels certified review
« Great hotel »

Staying at the Pullman was fantastic, it was comfortable and the service was excellent.

Me Couples - 06/11/2018 AccorHotels certified review
« Back to Aus, back to home base tomorrow. »

We enjoyed our stay with you in Brisbane. We got in late from our overseas flight. A stop over before heading on our regional flight to home the next day. Therefore we did not have the time or inclination to enjoy all yiu had to offer, eg the pool. Our breakfast was very nice thanks, The only thing we didn’t appreciate was the check in officer being a little difficult to understand because of her accent and the fact that we had booked our room two months ahead and she told us we were only booked for one person, not us as a couple. Go figure, that was strange as our booking reference was for two in our king room.?? we will stay with yiu again on our next visit to Brisbane. M

Sal Friends - 06/11/2018 AccorHotels certified review
« 10/10 »

From the friendly staff to the immaculate rooms we really enjoyed our unexpected stay here. Our flight was cancelled last minute so we were a last minute booking but the staff went above and beyond to make our stay perfect!

Jen Families - 06/11/2018 AccorHotels certified review
« Clean, adequate and close to airport. »

Staff friendly and professional. Clean and tidy. Was pleasant, however we would not stay there again. Beds were small, uncomfortable and bouncy. The bathrooms were fancy, but not practical for family. Tempered glass does not give privacy, toilet use heard by everyone, and putting light on woke up every one. The breakfast was over priced for what was offered and there were limited options.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs H., Thank you for taking the time to tell us about your experience at the Pullman Brisbane Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are sorry to hear you found our beds too small; we also have our King Superior rooms which offers a larger bed. Thank you for sharing your feedback regarding our breakfast options; we have since included a few new items to our buffet. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Georgina Honda

Anonymous Families - 06/11/2018 AccorHotels certified review
« Good Service, Superb Customer Service »

The team from the front desk, to the chefs and concierge were great. Superb actually. We requested for a special meal for our toddler and it was done very well.

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