Hotel - Mercure Santa Marta Emile
Mercure Hotel Mercure Hotel

Mercure Santa Marta Emile

4.5/5 314 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 316000.00 COP Non member rate
From 284400.00 COP Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • SIMÓN BOLIVAR
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early check in from 8am (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam (Nearby)
    • Massage (Paying)
    • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 0:00
    • Opening hours : Week-end 0:00 - 0:00

Business services

  • 6 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Rooms with views of the Caribbean Sea, with queen-size bed or twin beds and sofa bed. Each room boasts a terrace, rain shower, separate bathroom, coffee machine, 42" Smart TV and the best amenities to ensure you enjoy a comfortable stay.Spacious rooms with views of the Caribbean Sea, with king-size bed and sofa bed. Each room boasts a terrace, rain shower, separate bathroom, coffee machine, bathrobe and slippers, 47" Smart TV and the best amenities for your stay.

  • 140 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Baby bed
    • 110/120 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • Baby bed
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 2,876 reviews

Our guest reviews for Mercure Santa Marta Emile

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 314 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
David C. R. Business - 11/11/2018 AccorHotels certified review
« Excellent »

Really nice

Edwin G. Families - 10/11/2018 AccorHotels certified review
« Excelente »

Agradable.

Juan P. Families - 07/11/2018 AccorHotels certified review
« Excelente¡¡¡ »

Placentera

Gladys C. Families - 01/11/2018 AccorHotels certified review

My experience was very regular. Both the attention of the staff and the facilities since being a spa hotel the areas are very basic too.In addition, the quality of the food is very basic and very spicy.

Our hotel has responded to the review
Our hotel has responded to the review

Estimada Gladys, Agradecemos el tiempo tomado para compartir sus comentarios, es muy importante para nosotros recibir una retroalimentación ya que esto nos brinda oportunidades de mejoramiento, Estaremos muy complacidos de recibirle en una próxima ocasión. Saludos cordiales, Alejandro Spinelli – Gerente General

Rma Business - 31/10/2018 AccorHotels certified review
« Great Hospitality, Bad A/C causes Mold Smell coupled with fly's in the restaurant. »

Great workers extremely professional. Great food ruined by Fly's throughout the restaurant while we ate breakfast and lunch. While this was a business trip, given there were no restaurants in the area, made it difficult to change restaurants.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to share your hotel experience with us, your opinion and your satisfaction are very important to keep improving. Thank you very much and Best Regards,

Luis G. Business - 26/10/2018 AccorHotels certified review
« Excelent. »

Good locations, ecelent service.

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Luis, Le agradecemos el tiempo que se ha tomado para hacernos llegar su experiencia sobre su estancia en Mercure Santa Marta Emile. Sus comentarios nos alegran y hacen que nos motivemos como equipo, desafiándonos a entregar un servicio cada vez mejor. Esperamos volver a verlo pronto en su hotel de Santa Marta Reciba un cordial saludo. Alejandro Spinelli Gerente General

Javier Q. Families - 14/10/2018 AccorHotels certified review
« Great place »

Nice breakfast, bed, landscape, bathroom. Little room, bad beach access. Great people

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAvier, We very much appreciate your comments regarding your stay at the Mercure Santa Marta Emile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Marlon Couples - 09/10/2018 AccorHotels certified review
« Excellence!!! »

Breakfast buffet is one of a kind Delicious and fresh. Thumbs up in service. Planning doing it again Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marlon, We very much appreciate your comments regarding your stay at the Mercure Santa Marta Emile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Luis F. V. Business - 08/10/2018 AccorHotels certified review
« Mercure provide me all I need during my visit in Santa Marta »

Good service, nice people, excellent rooms, good food

Our hotel has responded to the review
Our hotel has responded to the review

Estimado LUIS FERNANDO, Le agradecemos el tiempo que se ha tomado para hacernos llegar su experiencia sobre su estancia en Mercure Santa Marta Emile. Sus comentarios nos alegran y hacen que nos motivemos como equipo, desafiándonos a entregar un servicio cada vez mejor. Esperamos volver a verlo pronto en su hotel de Santa Marta Reciba un cordial saludo. Alejandro Spinelli Gerente General

Carlos G. P. Business - 08/10/2018 AccorHotels certified review
« Aniversario »

It was a good experience. I was on a business trip and in the end, my wife joined me and we celebrated our anniversary. The hotel staff was very caring with us.

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Carlos Le agradecemos el tiempo que se ha tomado para hacernos llegar su experiencia sobre su estancia en Mercure Santa Marta Emile. Sus comentarios nos alegran y hacen que nos motivemos como equipo, desafiándonos a entregar un servicio cada vez mejor. Esperamos volver a verlo pronto en su hotel de Santa Marta Reciba un cordial saludo. Alejandro Spinelli Gerente General

Cruz Couples - 04/10/2018 AccorHotels certified review
« Great »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Estimado gilbert Le agradecemos el tiempo que se ha tomado para hacernos llegar su experiencia sobre su estancia en Mercure Santa Marta Emile. Sus comentarios nos alegran y hacen que nos motivemos como equipo, desafiándonos a entregar un servicio cada vez mejor. Esperamos volver a verlo pronto en su hotel de Santa Marta Reciba un cordial saludo. Alejandro Spinelli Gerente General

Pastor C. Families - 30/09/2018 AccorHotels certified review
« Great experience. »

Very nice, the Hotel has a great service, and the best is the breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Martin, Le agradecemos el tiempo que se ha tomado para hacernos llegar su experiencia sobre su estancia en Mercure Santa Marta Emile. Sus comentarios nos alegran y hacen que nos motivemos como equipo, desafiándonos a entregar un servicio cada vez mejor. Esperamos volver a verlo pronto en su hotel de Santa Marta Reciba un cordial saludo. Alejandro Spinelli Gerente General

Carlos S. Business - 30/09/2018 AccorHotels certified review
« excelente »

Uff magnifico.

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Carlos, Le agradecemos el tiempo que se ha tomado para hacernos llegar su experiencia sobre su estancia en Mercure Santa Marta Emile. Sus comentarios nos alegran y hacen que nos motivemos como equipo, desafiándonos a entregar un servicio cada vez mejor. Esperamos volver a verlo pronto en su hotel de Santa Marta Lo invitamos a dejar a sus comentarios a traves de la pagina de Tripadvisor.com Reciba un cordial saludo. Alejandro Spinelli Gerente General

Víctor L. V. Business - 30/09/2018 AccorHotels certified review

Excelente muy confortable

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Victor, Le agradecemos el tiempo que se ha tomado para hacernos llegar su experiencia sobre su estancia en Mercure Santa Marta Emile. Sus comentarios nos alegran y hacen que nos motivemos como equipo, desafiándonos a entregar un servicio cada vez mejor. Esperamos volver a verlo pronto en su hotel de Santa Marta Lo invitamos a dejar sus comentarios a traves de la pagina de Tripadvisor.com Reciba un cordial saludo. Alejandro Spinelli Gerente General

Dario M. Business - 28/09/2018 AccorHotels certified review
« Excelent service »

all the people are very kindly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dario, We very much appreciate your comments regarding your stay at the Mercure Santa Marta Emile. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mario A. G. R. Families - 22/09/2018 AccorHotels certified review
« Confort »

Tranquilo, confortable, cálido

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Mario, Le agradecemos el tiempo que se ha tomado para hacernos llegar su experiencia sobre su estancia en Mercure Santa Marta Emile. Sus comentarios nos alegran y hacen que nos motivemos como equipo, desafiándonos a entregar un servicio cada vez mejor. Esperamos volver a verlo pronto en su hotel de Santa Marta Reciba un cordial saludo. Alejandro Spinelli Gerente General

Ovidiu Business - 22/09/2018 AccorHotels certified review
« Superbe »

Cool

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Ovidiu, Le agradecemos el tiempo que se ha tomado para hacernos llegar su experiencia sobre su estancia en Mercure Santa Marta Emile. Sus comentarios nos alegran y hacen que nos motivemos como equipo, desafiándonos a entregar un servicio cada vez mejor. Esperamos volver a verlo pronto en su hotel de Santa Marta Reciba un cordial saludo. Alejandro Spinelli Gerente General

Ioannis E. Business - 21/09/2018 AccorHotels certified review
« Very good »

Stating was wonderful. Room was great. Reception desk was very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Elizabeth Families - 18/09/2018 AccorHotels certified review

Agradable.

Our hotel has responded to the review
Our hotel has responded to the review

Estimada Maria, Le agradecemos el tiempo que se ha tomado para hacernos llegar su experiencia sobre su estancia en Mercure Santa Marta Emile. Sus comentarios nos alegran y hacen que nos motivemos como equipo, desafiándonos a entregar un servicio cada vez mejor. Esperamos volver a verla pronto en su hotel de Santa Marta Reciba un cordial saludo. Alejandro Spinelli Gerente General

Juan C. Business - 12/09/2018 AccorHotels certified review
« Gratificante »

Excelente

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Juan c., Le agradecemos el tiempo que se ha tomado para hacernos llegar su experiencia sobre su estancia en Mercure Santa Marta Emile. Sus comentarios nos alegran y hacen que nos motivemos como equipo, desafiándonos a entregar un servicio cada vez mejor. Esperamos volver a verlo pronto en su hotel de Santa Marta Reciba un cordial saludo. Alejandro Spinelli Gerente General

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