ibis Styles Haydock Hotel

Quality cooked breakfast on Saturday. Problems with the coffee machine on Sunday.

Bed were comfortable, but the room was far too hot. Breakfast was fine. Overall did the job for a stop over.

Excellent Stay - Excellent Staff

I was given a room that had not been cleaned following the departure of the previous occupant. I then had to go back to reception to ask for another room. I was then given a room that was overlooking the road rather than the rear of the hotel which I had particularly specified in my request when I book a couple of weeks previous. On use of the bathroom facilities there was no soap in either dispenser. The phone did not work to report this. Other than this poor start the stay was fine.

check in fast - room (304) was fine but bathroom was disappointing - mold around base of shower and grout missing between tiles - I would have made a fuss but we were with friends and did not want to bring our dissatisfaction to their attention. Our friends shower was fine. We also styed a few days later and shower was fine in our room at that time. I found the pillow very firm nd hard and asked for a feather pillow but was told only one kind of pillow was available. Continental breakfast had enough options so you did not leave hungry Excellent internet

Booked here a week in advance and paid a reasonable amount including breakfast. Check in was swift & staff were lovely. Room was very clean & spacious. My partner had planned an proposal which meant we were late back to the hotel at night & had very few hours sleep. He asked if they would kindly extend the check out due to this & they agreed which was lovely. Breakfast was okay - no hot options other than toast which was a shame. My only reason for not giving 10 out of 10 was that the room was very hot & there was no air conditioning, that and the lack of hot options for breakfast. Not huge issues & will definitely stay again.

Have stayed here frequently since it was an ENCORE Now over the years it has deteriorated Room 329 door sticks on floor boards Sunday night no food as such and only pizza of which most choices were not available Got in shower in morning now soaking wet- no soap in dispenser If one assumes it has 50 uses then it must be logical it had not been topped up for 50 days!!! Shower floods into bathroom No hand towels Come on IBIS even a BUDGET can do better than this I am a platinum member so use ACCOR a lot

Great Staff- everything clean and tidy, will stay at Ibis Hotels again if you have one in the area where I am travelling as I travel fairly frequently. 6 to 8 nights per month.

We stayed here on-route from Scotland to our home in the south of England. We have stayed here before it was an Ibis Style and it has only got better. Great service and beautifully decorated rooms. Perfectly placed just off the motorway

A few minor probs, promptly corrected, overall enjoyed our stay.

Hotel was lovely, but the room was too hot. Window was open from as soon as we arrived and at 01:30 we had to call reception and ask for a fan. The night shift worker very kindly, and quickly, brought one to our room.

Reception staff very helpful, room excellent, just a shame that there was any breakfast . All hot food had gone, and when I asked when it's coming out she said soon , it never came out , waited 15 minutes for the slices of ham, ended up with coffee and cereal and boiled egg