ibis Styles Haydock Hotel

as we hadn't been for a while we were happy the staff remembered us, and seemed interested in us. also very happy that full breakfast now included in price.

Again, more than satisfied, from the receptionist to the waitresses serving dinner and drinks and in the morning with breakfast. A big thank you to all the staff.

We are regulars at Ibis Styles Haydock, as we visit an elderly relative in St. Helens. We always feel comfortable at this hotel.

It was ok.

Stayed here a few times and am never disappointed. Friendly staff.

Staff great. Room had to be changed due to faulty window. New room had mild and fungus growing in shower extractor - sure that's a closing down offense. Main food and bar area smelt of sick and grubby.

Overall very good, just 3 slight comments - The room was too hot. I turned the radiator off, and yet it was still pumping out heat. I would have opened the window but I was next to a dual carriageway so it was too noisy to do so. The bed wasn't the most comfy I've slept in - best described as a foam topper on a wooden base! The bathroom would have been awesome with its walk-in shower when it was newly refurbed, but now it smells damp and mouldy.

The staff really complimented the hotel. They were friendly and efficient. We had a taxi issue (it didn’t turn up) but this wasn’t a problem for all staff members. They did everything to resolve this issue and made us feel very welcome whilst we waited. The hotel was clean and the room was quiet, but it really was the staff that made our stay.

hotel nice and lean staff friendly. bed very uncomfy, room stuffy.

The vehicular noise at night from lorries passing on the A580 was very loud during the night and secondary glazing is certainly needed. Also photo identification was requested if your paying by cash for the room which wasn’t clear when I booked online. Otherwise bright, friendly hotel with pleasant staff and nice breakfast offering a wide variety.

Room had a leaking radiator and had not been cleaned well. The cups and teaspoons were stuck together with dried coffee and there was the remains of a boiled sweet stuck to the tap in the bathroom. Our room was above main reception and there was almost constant noise from the smokers outside into the small hours

Very good room, breakfast and dinner

Got off to a bad start when I got an email saying they were letting my room go as I had not checked in by 4pm. Some people travel on business and have to work. After a phone call I was told it would be extended to 5pm. 4am and in the car park outside my room two or more eastern europeans were having a loud punch up. Not the hotel's fault but could have done without it. Breakfast was okay but sausages really need to change colour before being served up. Just a hint.

Easy to find, polite staff, decent breakfast, but too crowded due to a bus party. Rooms could do with having an extra blanket available.