Hotel - ibis Styles Birmingham NEC and Airport
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles Birmingham NEC and Airport Hotel

3.5/5 1,639 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Catering

  • Breakfast included in the price
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 6 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

  • 166 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating 2,024 reviews

Our guest reviews for ibis Styles Birmingham NEC and Airport

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,639 reviews
Solo travel - 15/11/2018 TripAdvisor review
« A few minor niggles and one big one »

Generally very good, great welcome and good all round service and standards, friendly and helpful staff, but the little things are the bugbears.My second stay in two weeks, for a hotel with apparently new shower rooms there seems to be a problem with the grout in the shower floor, both rooms 226 & 131 had lumps missing, if this is simply a cosmetic top layer over the old it is unsightly if it is full depth there seems to be something more seriously wrong with the work.I do wish the housekeeping staff (and this seems to apply to all Ibis hotels) could be trained to not swap towels routinely - not green and not in keeping with the stated ethos also use the staff as intelligence, the basin in 131 took about a week to drain, they should be passing things like this on - it should then be acted on.The major one - the restaurant staff - I acknowledge the place was rammed but -- on the Friday, I waited for about 30 mins to get offered a menu, the staff seem to mill around aimlessly near the bar a fair portion of the time and when they leave there, never get beyond half way up the restaurant, as I and several others in the booths furthest from the bar found out - we were feeling - shall I say neglected. Don't get me wrong great food and well prepared. I asked one waitress for a sweet menu - "Yes certainly sir" - 25 minutes later, I nabbed one from another table.- Saturday was similar till two waitresses I had not seen before appeared, Eve or Eva I think and a colleague - obviously much more highly trained and tuned in - they went through the place like two whirlwinds, always smiling, catching diners eye looking round the room to see who was trying to catch their eye - and actually finishing what they started, I asked Eve for a second glass of wine, within two minutes it was delivered by a colleague,night and day to the others.So in general a great stay - sort out the minor maintenance irks, save the planet with not doing unnecessary laundry and sharpen up the bar/waiting staff or sort out their customer awareness skills / increase numbers maybe when fully booked.This is a great hotel in a prime location with virtually captive dining audience, I for one wouldn't bother with the chains in resort world, or the walk to get there, make the best of it.Don't let me put you off - go and enjoy - you will - especially if the restaurant is a bit quieter.

John L. Solo - 13/11/2018 AccorHotels certified review
« Services »

The Hotel was good, parking adequate and the room comfortable.

Mrs H. Families - 13/11/2018 AccorHotels certified review
« Nice room, shame about the bathroom and the restaurant. »

The room was fine, so no complaints there. However the bathroom could have been cleaner and better ventilated, in fact the ventilation was so poor the bathroom was dripping (quite literally) after just one of us had a shower in there. I understand the concept of a "wet room" but I would prefer not to have to towel down the toilet before using it. I think much of the cleanliness problem in the bathroom could have been solved if there had been better ventilation as I noticed that there were small patches of black mould on the grouting between the tiles. As for the restaurant, we weren't that impressed. We ate in the restaurant both evenings we were there and on both evenings no pizza and none of the pasta dishes were available. Add to this the fact that there was no children's menu and our six year old daughter ended up having ham sandwiches both evenings. The full English breakfast was not very full; if there were hash browns there was no bacon and vice versa. If you can't eat eggs your cooked breakfast on one of the mornings would have consisted of sausage, bacon and beans... Definitely not impressed with the dinners and breakfasts. Overall, given a choice, we probably wouldn't stay there again.

Scrappy S. Friends - 12/11/2018 AccorHotels certified review
« 3 individuals in the Family room »

I was staying with 2 friends in a Family Room, the description had said that there was a Double bed and a sofa bed so we expected to have to share the double bed. To create a bit more "space" I had requested an extra duvet, thinking we might be sharing a mattress but at least sleeping under separate duvets. They were happy to oblige and when we arrived in our room they had split the "double" bed in 2 separate beds as well so each of us had a separate bed. Great! Negative point was that the heating didn't work and nobody answered my call to reception. I had to go down to reception to explain and at first receptionist wouldn't except my explanation until I showed her the picture of the display with error code. At which she answered "Ah yes that is broken I will get you another room." The second room had the same set up and the heating was working. We slept really well and enjoyed the breakfast the next day. Good value for money and close to the NEC where we were headed that day.

Tracy Couples - 12/11/2018 AccorHotels certified review
« Mrs »

It was OK, long wait for food and then it was cold, had not listen to my concerns about the bathroom, tiles were dirty and broken. cannot be bothered to be honest, I will not be staying here again

Andrew Business - 12/11/2018 AccorHotels certified review
« Standard hotel experience »

Stayed while on business in local area. Hotel was nothing special from inside or out. Standard near to airport experience. Evening meals were good, breakfast was subpar with the eggs beign a particular low point, criossonts were pretty stale too. More variety in the breakfast with real orange juice would have been nice, you could see the water and concentrate being mixed as it came out the nozzle. Car parking charges were expensive too and should have been part of the cost of staying there for 4 nights.

Mick Business - 12/11/2018 AccorHotels certified review
« Basic but it works »

Bedroom was fine, reception worked well. Disappointing breakfast and chaotic dinner.

Dmb A. O. Solo - 10/11/2018 AccorHotels certified review
« A modern hotel with incredible staff. »

Stayed here with my Assistance dog for a show at the NEC. This modern hotel has high standards of service, with amazing staff for whom nothing was too much trouble. As a scooter user, I found nothing was too much trouble for the youngsters who staff the hotel; more often than not they anticipated my needs rather than having to be asked for help. They even ensured my scooter was recharged overnight in a secure room. A nice, modern dining and lounge area; good food and lovely waiting staff; secure lawned area for early/late dog walks. The accessible room was a good size with a massive wet room.... better bathroom facilities than I have seen elsewhere. Importantly, there is ample and easy parking space. Would I stay here again? Yes, yes, and yes again. Thanks for making my stay such a memorable experience. Hope they can make room for me to stay when attending Crufts next year!

Gwyn R. Solo - 10/11/2018 AccorHotels certified review
« 3 Good nights sleep in comfort »

Room was clean & well kitted out. It was pretty quiet apart from the planes but much less noisy than expected Only niggle was the card key, it failed to open the door too many times

Anonymous Couples - 10/11/2018 AccorHotels certified review
« Value for money »

Overall a comfortable stay

Mr P. Business - 09/11/2018 AccorHotels certified review
« Convenient for the NEC »

The accommodation is over priced but if you are going to the NEC then it is very convenient. However the breakfast is rubbish. The quality is very poor and and not a good selection compared to other hotels I have stayed in recently

Tim D. Business - 07/11/2018 AccorHotels certified review
« Room was good, service in bar/restaurant was not that great. »

- We had to wait 40 minutes to get a waiter to come to us in the restaurant, they kept acknowledging we were waiting, but was 40 minutes before they finally came to us! - We ordered drinks during our meal and it took 30 minutes for the drinks to arrive at our table, by which time we'd long finished our meal! - At breakfast, around 10:00, there we no coffee cups, there was also no sausages, eggs or bacon, only beans. Had to wait 15 minutes for them to be refilled. Staff seemed oblivious when people asked and didn't update anyone if more was actually coming.

Peter B. Families - 07/11/2018 AccorHotels certified review
« Very comfortable and happy stay. »

Room clean and comfortable. Great to have unlimited wi fi. Breakfast good. Nice bar area to relax in. Unfortunately no Bacardi in stock so couldn't have my usual drink. Staff apologetic and accommodating. Would recommend hotel without a doubt.

Sharon T. Families - 07/11/2018 AccorHotels certified review
« Will book again next time »

I cannot find fault, the staff, the room, the food, the bar....everything was great

M M. Business - 06/11/2018 AccorHotels certified review
« very good location, good breakfast, clean beds and good staff »

It was a good one

Jacquie S. Business - 05/11/2018 AccorHotels certified review
« Good »

Overall happy with the service we received. Only thing that we were disappointed with was there were no tea or coffee making facilities in the room which we have had on previous visits.

Ca Business - 05/11/2018 AccorHotels certified review
« Convenient for the NEC »

I stayed with my dog for the National Pet Show. I needed somewhere dog friendly, convenient and not too expensive that offered easily accessible breakfast and supper. If met all my needs and the staff were warm, friendly and helpful. My only disappointment was that the room had not been thoroughly hoovered before my arrival. The cleaning was scant. As a result, I found rubbish and medication under the bed and under the curtains - illustrating that the edges of the room and under the bed had clearly not been cleaned - this could have had a dreadful effect on a small child or my dog had I not thoroughly checked the floor for hazards before allowing him to freely roam the room. Staff were suitably apologetic and accepting of my complaint.

Jeff Couples - 04/11/2018 AccorHotels certified review
« not great »

not great. the staff are hamstrung by a below average hotel. the receptionist/manager Mo (i think that was his name) did everything he could to accommodate us, i couldn’t rate his service as anything but excellent, but he is being let down by ibis in my opinion.

Beatrice Friends - 04/11/2018 AccorHotels certified review
« Good for friends »

Unfortunately we had some minor issues with our ensuite which I told the gentleman on reception on Friday morning and was impressed that he was going to put the room out of action until the problems were resolved

Alex T. Families - 01/11/2018 AccorHotels certified review
« Very handy for the NEC, would book again. »

Check-in was excellent, the room was comfortable. The restaurant seemed understaffed, both in the evening and at breakfast.

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