Hotel - ibis Styles Birmingham NEC and Airport
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles Birmingham NEC and Airport Hotel

3.5/5 1,656 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 51.30 GBP Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Catering

  • Breakfast included in the price
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 6 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

  • 166 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating 2,114 reviews

Our guest reviews for ibis Styles Birmingham NEC and Airport

100% genuine reviews from our guests

Find out more
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3.5/5 TripAdvisor Rating 1,656 reviews
Dan Couples - 12/01/2019 AccorHotels certified review
« Clean and tidy »

Easy to get to . Nice and friendly people at reception

Our hotel has responded to the review
Our hotel has responded to the review

Dear D C., Thank you for your review. We are pleased to know that you enjoyed your stay, I do hope we are able to welcome you back in the near future to show you the excellent service we strive to deliver. Thank you so much once again. Kind Regards, Alessia

Ash C. Couples - 09/01/2019 AccorHotels certified review
« Irritating housekeeping »

The double room was quite small, smaller than average for any other double hotel rooms I’ve stayed in. The food was good, cups of tea weren’t so nice, bring your own teabags. My only real issues were: 1) check in; it took 20 minutes to see the receptionist, there were two on and a whole line of people. They were painfully slow and it was quite stressful. The lady who checked me in kept disappearing for minutes at a time and I couldn’t really understand her for talking so fast. 2)Housekeeping; what really annoyed me was the house keeping. We paid to be in a room till 12pm, was we had been at a staff Christmas party so wasn’t in bed till gone 2am. So why the hell was house keeping knocking on our door at 8am trying to clean our room knowing full well we were still inside. After ignoring the persistent knocking she tried to get inside the room but thankfully my partner had put the catch on the door. The whole situation was utterly ridiculous and should not have happened, I had a three hour journey back home on just a handful of hours of sleep thanks to her incompetence.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ASHLEIGH C., Thank you for taking the time to review your recent stay at Ibis Styles NEC. I'm disappointed to read your comments, finding you had a less than satisfactory experience. Your comments are one of the greatest tools for us to use to make any improvements where possible. I understand this must have been very frustrating for you and your partner but rest assured your comments have been taken on board and actioned accordingly. I would like to take this opportunity to contact me directly on re… to discuss further with you. Thank you once again and I look forward to hearing from you soon. Kind Regards, Georgia Hicks Reception Manager

George Business - 08/01/2019 AccorHotels certified review

No problems. Enjoyed my stay. Pleasant staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GEORGE G., Thank you fro your review. It is always a pleasure to receive positive feedback. As well as this, it's fantastic to see you found our team to be really helpful. We take great pride with ensuing we provide excellent customer service to ensure our guests have an all round lovely experience. We hope to see you again soon Sincerely, Alessia

G Couples - 06/01/2019 AccorHotels certified review
« Convenient »

Comfortable, convenient, value for money

Our hotel has responded to the review
Our hotel has responded to the review

Dear GEMMA C., We very much appreciate your comments regarding your stay at the ibis Styles Birmingham NEC and Airport. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Regards. Alessia

Peter Families - 05/01/2019 AccorHotels certified review
« Adequate for a 1 night stay »

Reception very good and polite, room OK, breakfast poor. Bar seating area not cosy.

Mr J. W. Couples - 03/01/2019 AccorHotels certified review
« Mr Wiuszniewski »

The room was adequate, however the plug on the sink jammed, resulting in having to empty the sink by hand. There was no shower gel in the tube. The breakfast table was unstable and resulted in tea being spilt on my wifes coat. The hot breakfast was cold. The only redeeming feature was the price and friendly staff.

Tessa M. Business - 03/01/2019 AccorHotels certified review
« Clean Hotel and good enough facilities »

The room smelt unpleasant. I would have asked for a change but it was too late in the day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tessa M., Thank you for taking the time to tell us about your experience at the ibis Styles Birmingham NEC and Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reception Team

Sally O. Couples - 01/01/2019 AccorHotels certified review

Good start to our holiday

Huw L. Couples - 01/01/2019 AccorHotels certified review
« 1st time at this hotel, but usual Ibis standards! »

Check-in was swift, food was good, room was a good size and clean.

Anonymous Couples - 31/12/2018 AccorHotels certified review
« could improve to make it a better experience »

Comfy bed, tired bathroom and slow service

Helen M. Friends - 31/12/2018 AccorHotels certified review
« Convenient and good value pre-flight stay. »

Useful for parking a car before an early flight from Birmingham airport. But not easy to book parking through Ibis website. Had to use a separate booking website for parking to be guaranteed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Helen M., We very much appreciate your comments regarding your stay at the ibis Styles Birmingham NEC and Airport. We will take on board your comments regarding the car parking as this seems very unusual. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kurtis

Roger C. Couples - 30/12/2018 AccorHotels certified review
« well worth the effort of finding it »

overall very pleased - decent sized room- comfortable beds and good restaurant. Only problem encountered was finding the signs to the hotel in the dark on a wet and windy day. These sings need to be bigger and bolder

Kirsty N. Couples - 29/12/2018 AccorHotels certified review
« Miss »

Very welcoming ! Nothing was to much trouble, breakfast service was great and the staff was very happy and jolly making it a great atmosphere.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KIRSTY N., We very much appreciate your comments regarding your stay at the ibis Styles Birmingham NEC and Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to see you again Sincerely, Alessia

Prefer N. T. S. Families - 29/12/2018 AccorHotels certified review
« Dirty hotel and poor customer service »

Hotel dirty, Dirty towels, room not hoovered fully. Was single occupancy but the sofa bed had been pulled out which I couldn’t get back myself. Called down to get this rectified and no one came up. Bed hard and shower poor, Breakfast was gross, Bacon fatty, cheap sausages, Only managed the toast and some beans

Our hotel has responded to the review
Our hotel has responded to the review

Dear MERISSA B., Thank you for taking the time to tell us about your experience at the Ibis Styles Birmingham NEC and Airport. I am saddened to see on this occasion we failed to provide you with the excellent service we aim to provide; Please allow me to express my sincerest apologies. Please know your comments are one of the greatest tools for us to use to make any improvements where possible. I would like to take this opportunity to invite you to contact me personally on op… to discuss with you further. Thank you once again for your feedback and I look forward to hearing from you. Kind Regards, Georgia Reception Manager

Sian A. G. Couples - 27/12/2018 AccorHotels certified review
« Thanks »

Nice breakfast!

Our hotel has responded to the review
Our hotel has responded to the review

Dear SIAN B., Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

S. Couples - 24/12/2018 AccorHotels certified review
« Great »

Comfortable 1 night stay

Gillian M. Business - 23/12/2018 AccorHotels certified review
« Gillian M. L. »

Very disappointed in our stay. I book a number of rooms for L. for a weekend in December. The hotel was cold, the food poor, what there was was cold. The service in the restaurant was poor - long waits for food, tables not cleared, poor service. Reception staff unhelpful - could not understand them, keys did not work everytime we came back to the hotel from the halls. A very disappointing stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gillian, Thank you for taking the time to tell us about your experience at the ibis Styles Birmingham NEC and Airport. I am saddened to see on this occasion we failed to deliver the excellent service we aim to provide. At Ibis Styles, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address these concerns and prevent future occurrence. I would like to take this opportunity to invite you to contact me personally to discuss further. If you could please contact me on op… Thank you once again and I look forward to hearing from you. Kind Regards, Georgia Reception Manager

Simon Business - 22/12/2018 AccorHotels certified review
« Disappointing bathroom »

Half the lights in the wet room were not working. Floor flooded when you used the shower and left a puddle by the sink, meaning you had to wear shoes in the bathroom. Not sure why I was given a disabled room in the first place. This hotel is normally fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SIMON L., Thank you for taking the time to review your recent experience at Ibis Styles Birmingham NEC and Airport. I am disappointed to see on this occasion we failed to meet your expectations. Please allow me to express my sincerest apologies in regards to this. Your comments are extremely valuable to us and do not go unnoticed. I have ensured your feedback has been communicated to the appropriate departments to rectify any concerns. Thank you so much once again and I do hope we are able to welcome you back to Ibis Styles NEC very soon to show you the excellent standards we strive to deliver. Kind Regards, Georgia Reception Manager Sincerely,

Janina Couples - 22/12/2018 AccorHotels certified review
« Friendly and comfortable hotel. »

Stress free; basic but comfortable rooms. Everything you need for your stay. The breakfast is brilliant, plenty of choice.

George R. Couples - 20/12/2018 AccorHotels certified review
« Good room just what we needed »

Check in was quick room was good restaurant as expected not a bad choice on the menu breakfast was good

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