ibis Styles Birmingham NEC and Airport Hotel 3 stars

Staff were very friendly and efficient, room was clean, comfortable and spacious. Food was of good quality, good VFM and reasonable choice.

Stayed overnight for an early morning flight included leaving my car parked for duration of holiday. Hotel was very clean staff very freindly booking in quick and easy. Ate in the restaurant lovely food well priced. Up at 330 for the flight and had a lovely continental breakfast. Hotel organised the taxi to airport so we had no worries

We have stayed here a few times when going to shows at the NEC. Its great that you can just walk over, and can avoid having to drive there. The hotel is very nice, friendly, and with lots of parking.

We stopped here earlier in the year, and chose to stay again as it was spot on. A short walk over to the train station, NEC & Resorts World makes it an ideal hotel to stay at for the price. Staff were polite and helpful and we'll look to rebook for any future events.

The room was comfortable, clean and pleasant. Breakfast was decent, though improvements could be made. Parking was convenient but overpriced.

Nice clean room, easy check in and out. beds comfortable with a nice TV and ammendities available. Shower was one of the best! My only issue with the package is that the breakfast was lack luster, I've received more options of hot foods in other (cheaper) hotels. I appreciate that breakfast is included but I'd still want more of a spread, there is an offer of vegetarian hot foods but I don't have time in the morning to wait for food to cook. Overall I did enjoy the hotel itself and that the cleaners were respectful and helpful.

Everything we needed for a one night stay

I have to say that for the price of a room and hotel parking for a week it was perfect. Just a short distance from Birmingham Airport which only took 10 minutes. No complaints and will definitely book there again.

A nice stay. It would be very good if you could vary the menu in the restuarent now and then, it has not changed for a very long time.

Stay was excellent, rooms spacious and clean, breakfast choice was varied and dinner was good. Although noticed that dining staff during dinner time was slightly short staffed.

Short and sweet. Beds not great for comfort but managable for the night. Clean and tidy room.

Very helpful staff. Clean rooms. Lovely breakfast.

Was a nice stay, would of been better if parking was free as it was advertised as FREE PARKING and i was not it was £10 per night so i opted to park else were for someone staying at the hotel the price for parking was way to high.

Good hotel room and customer service at front desk. Shower was great. However, a greater food range at breakfast and free water to drink would be ideal. The hairdryer in my room was unusable as the plug had been chopped off and it was just exposed wire.

Great hotel, well decorated, modern with good sized rooms and all the mod-cons including air conditioning which is needed on a warm weekend. Bar/Restaurant food and drink is good, high quality and we'll priced to pubs in the area. The staff also are very talkative, friendly in the restaurant. However the reception staff was a general negative. Not only was the one girl quiet cold, unfriendly, and generally uninterested in her work, in general they all seemed to not know how to answer a lot of basic questions. I do understand the hotel was generally full because of a convention weekend nearby, but there wasn't any excuses: 1. We were given the wrong room number with the key, resulting in disturbing the occupants of that room at 10:30pm. 2. The car park was full, and the staff didn't seem to instruct the customers what to do, there was general mixed messages in the parking issues all weekend. A multi-storey carpark a mile away being the only option on e was dragged it out of them. 3. When a later family member came to the hotel a day later, with proof of the room number, occupants, ID and contact with the rest of the family, after hurdling over several questions for 10mins, he was still not allowed in the room, and had to wait in reception for 30mins - 1 hour whilst we returned. I understand the need for security, but this was in the extreme! Brilliant hotel otherwise! Would return again.