ibis Styles Birmingham NEC and Airport Hotel

Decent room but broken air conditioning. Moved to smaller room - cramped for 4.

Stayed at the Ibis styles nec for 2 nights for a convention. Paid a reasonable £144. The aircon in our room didn’t seem to work properly, meaning that our 2 nights were spent very sticky and uncomfortable. In particular on the Saturday night I only got 3 hours sleep due to the heat. Our room also had no tv remote, but we were able to figure out how to switch it on at the tv. Breakfast was nice but when items ran out they were not replaced such as the croissants, cheese and fruit. Other guests had to wait a very long time for beans. Despite this, we wanted to book the same hotel for the same event next year. Absolutely disgusted to find the price has increased to £369 for 2 nights. This is a 3 star hotel and is NOT worth that price! Even £200 would be a stretch for the quality you receive. I will not be repeating my booking unless the prices drastically reduce.

I had a great weekend and my stay at the Ibis Styles really added to the whole experience. The staff were all really good, really friendly and helpful. Booking in and out was painless and the food was good as well.

We were well looked after and had a very comfortable stay

The breakfast fry up was just scrambled eggs, bacon, sausages and beans - it's a quick cook. Saying that, it was tasty. My main issue was over-all cleanliness - there was skut under the bed, a random dry baked bean under the desk (that I found on my third day and as we didn't eat in the room, I can't imagine how long it was there). In the main foyer there were some bean bags and roller toys for toddlers - well my 14 month old gave me an "uh-oh" and showed me some broken glass stuck to her hand. The area was cleaned up quickly with an apology - but it really shouldn't have been there in the first place. Just glad she didn't hurt herself. The staff behind the desk and the waiting staff were all very friendly and helpful - that I can not fault. You just need to sort your cleaning staff.

Good value compared with nearby hotel. The room was really rather nice. The early breakfast served me well and was perfectly adequate.

Close to the airport and was a very peaceful quiet night. The bar area was lovely and breakfast was plentiful and delicious.

I had a bed, clean bathroom and a tidy room. The staff were very helpful and friendly. Especially the nighttime staff. Breakfast was good.

Needed somewhere near airport and celebratory meal . This. was achieved.

Fantastic time. We were able to check in early so that made our day much easier. Room was just right. Breakfast had a good range of choices.

Clean room ,convenient for airport although didn't realise monorail into terminal doesn't open until 05:15

Arrived early and received an early check in as rooms were ready. Excellent check in, pleasant overnight stay, only disappointment was the cooked breakfast as bacon and sausages seemed rushed and a little undercooked. Would certainly stay again but would not necessarily have a cooked breakfast, fortunately there was a good selection of continental. Ideally located for NEC.

good quality hotel, large rooms and a good quality breakfast

Excellent from the time we entered the car park till we left Car park is reasonably priced Easy walking distance to the Genting Arena Standard of room very comfortable Full breakfast available Our first visit but now our favoured hotel when visiting Genting/NEC Full marks to all the staff