Hotel - ibis Styles Birmingham NEC and Airport
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles Birmingham NEC and Airport Hotel

3.5/5 1,607 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 72.00 GBP Non member rate
From 68.40 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Catering

  • Breakfast included in the price
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 6 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

  • 166 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating 1,965 reviews

Our guest reviews for ibis Styles Birmingham NEC and Airport

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,607 reviews
Couples - 20/09/2018 TripAdvisor review
« Keep it up »

Just the service and facilities we needed. Keep up the good work. Have recommended this Hotel to family and friends. It was very good value and comfortable. Great that you allow pets too. The room was very spacious.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for your very positive review. We work very hard to provide the best service and facilities we can for our guests, I am delighted this has been noted in your comments we also welcome Crufts every year to our hotel so we are well equipped for our furry friends. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Omar Mahroof Acting Deputy General Manager

Miss H. Couples - 18/09/2018 AccorHotels certified review
« Breakfast was poor! Stay was average »

After returning to England on a late flight resulting in getting to the hotel at 1:30am we checked in and found our room was miles away from reception. Trapsing our luggage with us along the carpeted corridors for what felt like a lifetime - perhaps have closer rooms for guests who have a very late check in? Got woken up at 8am by the cleaner opening the door?! Then at breakfast we arrived at 9:50 a good 40 minutes before it closed to find no hot breakfast??!! Just beans and scrambled egg, some dried up bacon and some crusts to toast? Why not repenish so all guests get the same experience? Very disappointed. Didn’t set us up for our long drive home.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joanna H., Thank you for taking the time to tell us about your experience at the ibis Styles Birmingham NEC and Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Omar Mahroof Acting Deputy General Manager

M H. Couples - 18/09/2018 AccorHotels certified review
« Ideal for NEC and only 5 minutes by car from the airport. »

Really comfy beds, huge walk in shower and a delicious breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michelle H., We very much appreciate your comments regarding your stay at the ibis Styles Birmingham NEC and Airport. Sincerely, Omar Mahroof Acting Deputy General Manager

Helen Business - 18/09/2018 AccorHotels certified review
« Easy walking distance to NEC, clean, good breakfast »

Easy to walk to, good receptionist explaining where everything was and times. Good choice of items on hot breakfast. Room was clean and had everything needed including hair dryer. Evening meals ok, nice relaxed atmosphere.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Helen A., We very much appreciate your comments regarding your stay at the ibis Styles Birmingham NEC and Airport. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Omar Mahroof Acting deputy General Manager

Sophie Business - 17/09/2018 AccorHotels certified review
« Very accomodating »

Room was an adequate size for our meeting. The hotel was in a very convenient place as it was not too far from the airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear N., We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another great journey with us. Sincerely, Omar Mahroof Deputy General Manager

Anonymous Friends - 16/09/2018 AccorHotels certified review
« Homely »

Very good from start to finish.... felt like home from home

Our hotel has responded to the review
Our hotel has responded to the review

Dear lesley w., We are delighted you felt at home at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Omar Mahroof Acting Deputy General Manager

Justin Solo - 12/09/2018 AccorHotels certified review
« Poorly maintained room, dirty and worn »

Whilst quiet and comfortable bed the standard of cleanliness was poor and the condition of the room was generally worn.

Sara Business - 12/09/2018 AccorHotels certified review
« Business trip »

Have stayed many times when working in nec.does the job nicely

Mrs C. Couples - 11/09/2018 AccorHotels certified review
« Location was not what I was expecting after speaking to Novatel 3 times - it was too far from Airport »

We had to pay for a taxi both to the Airport and on return as being 75 and 74 it was too far for us to walk to the lift for the train - and at no time were we ever told we would have to do this. It therefore cost us £18 extra. I booked on the web after having spoken to Novatel and Isis

June B. Families - 11/09/2018 AccorHotels certified review
« Good. »

Stayed one night after a late flight before driving home. Room disappointingly small for a ‘queen’ room compared to premier inns which are of a similar price. Good blackout curtains and very quiet. Bathroom had a funny ‘drain’ smell that I would have had to mention to management if we’d been staying for more than I’ve night. Good proximity to the airport. £7 for a taxi at 1:15am which we thought very reasonable. Sadly no fried eggs at breakfast but good selection otherwise. Staff very friendly and helpful. Bed comfortable. All in all would stay again if flying from Birmingham.

Anonymous Business - 10/09/2018 AccorHotels certified review
« Mrs P. »

I feel that the food was well below what I expected I have stayed in 3 star hotel before (the village hotel in Coventry) and unfortunately your hotel was well below par. I feel the arrangement for coffee in the morning was awful (machine in wrong place after getting breakfast) . The standard of buffet meals was bad. On one occasion I had chicken which was cooked from frozen which made the chicken tough Infact I did not eat it. Thought you would welcome positive feedback so you can make radical improvement. Unfortunately the overall standard was not what I expected apart from your receiptionist who I thought was extraordinary. For a man he was able to do more one job at a time brilliant.

Joy M. Friends - 09/09/2018 AccorHotels certified review
« does what it says on the tin »

Great for brief overnight stay, staff in restaurant dealt well with a service issue - ordered a meal, waited for 45 minutes before chasing it up - then told what I'd ordered wasn't available in any case. The manager was sincerely apologetic, explained truthfully what had happened, gave me a free meal. He turned a really cross customer into one who will definitely go back again and recommend the Ibis, purely through the exemplary way he dealt with problem. My companion was very pleased indeed with his meal (which turned up quickly) - chicken.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joy m., We very much appreciate your comments regarding your stay at the ibis Styles Birmingham NEC and Airport. It was myself who dealt with your complaint, im very happy I managed to turn your experience in our restaurant into a positive. Great to meet you and I look forward to seeing you again soon. Sincerely, Omar Mahroof Acting Deputy General manager

Lynne F. Couples - 07/09/2018 AccorHotels certified review
« Not good, standard has fallen. »

Room was scruffy, soap dispenser had fallen off the wall. There was only 1 hand towel and only 1 spare pillow, the room was booked for 2 people. Ordered a meal at 2pm, just after we arrived, not good, chips were not cooked through and the side salad consisted of lots of lettuce, peppers and onions, only. I complained to the waitress and the cost of the salad was deleted from the bill. Went in for breakfast next morning, no clean tables, so cleared dirty plates ourselves. I know that breakfast is self service but was not aware that we had to clear tables and relay them ourselves. No teaspoons any where, was told they were all being used for the meeting rooms, so had to stir coffee with a knife. Food was good quality, but tepid. Complained to manager who took note off what I said, he refunded £ 46, £10 of which was car park fee that I refused to pay. Why do you have to pay carpark fee when you are staying in the hotel? We have stayed at thi hotel twice before and has been perfectly acceptable before, what has changed. All in all not a good experience this time, would hesitate to return or recommend.

Susan H. Couples - 02/09/2018 AccorHotels certified review
« Good again »

The only thing I would comment on was the grouping on the shower floor really needed replacing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susan H., We very much appreciate your comments regarding your stay at the ibis Styles Birmingham NEC and Airport. We are looking into the problem with the bathroom, and take on board your comments. Sincerely, Omar Mahroof Act Deputy General Manager

Matthew B. Solo - 01/09/2018 AccorHotels certified review
« Great value. »

Great fun

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Omar Mahroof Acting Deputy General Manager

J D. Solo - 29/08/2018 AccorHotels certified review

Easy to find. Knowledgeable staff. Good parking. Expensive food and not very good left to fend for ourselves. Not at all homely. Corporate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, We very much appreciate your comments regarding your stay at the ibis Styles Birmingham NEC and Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 29/08/2018 AccorHotels certified review
« Was ok for business trip »

Room was fine also reception staff were very helpful. Restaurant evening food was just ok. Breakfast on first morning was late no hot food when i left at 7:20am disappointing......

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan, Thank you for taking the time to tell us about your experience at the ibis Styles Birmingham NEC and Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Julie A. Couples - 29/08/2018 AccorHotels certified review
« Someone let themselves into room »

Until 8am on Thursday morning the stay was great, however at that point we were given a huge fright by someone letting themselves into our room. I was only spared being exposed to the person (& the corridor) by the fact that the bathroom door annoyingly opens itself and hits back against the main door unless you close it very firmly. By the time we threw some clothes on and opened the door again the person was gone so we have no idea if it was hotel staff or another guest who'd been givent he wrong room or what as they said nothing, just closed the door again. It completely spoiled our relaxing morning together. My boyfriend mentioned it when paying for parking as he was leaving before me. Despite this when I checked out there was still no explanation as to what had happened and no real apology except an "oh dear" and grudged "sorry about that". This hotel was ideally situated for us as we live at opposite ends of the country and time together is precious, but we'll certainly not be back. Mistakes happen, but an apology takes very little time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julie, Thank you for taking the time to tell us about your experience at the ibis Styles Birmingham NEC and Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 01… if you wish to discuss this matter in further details. Sincerely, Faycal Bennani General Manager

Cj Families - 29/08/2018 AccorHotels certified review

Room was clean, staff helpful and polite. Location is good for NEC. Room was a bit noisy due to faulty window handle, but staff were good and offered to move us. Breakfast good, but bar/restaurant food just average.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Colin, Thank you for taking the time to tell us about your experience at the ibis Styles Birmingham NEC and Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Faycal Bennani General Manager

Phil Business - 28/08/2018 AccorHotels certified review
« Well located and resonably priced »

This is a good location for me and the decoration is bright and cheerful. All staff are helpful and welcoming. Rooms are of a decent size and Wifi seems reliable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Phil S., We very much appreciate your comments regarding your stay at the ibis Styles Birmingham NEC and Airport. Sincerely, Omar Mahroof Acting Deputy General Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 72.00 GBP Non member rate
From 68.40 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates