ibis Styles Birmingham NEC and Airport Hotel 3 stars

The room was comfortable, clean and pleasant. Breakfast was decent, though improvements could be made. Parking was convenient but overpriced.

Nice clean room, easy check in and out. beds comfortable with a nice TV and ammendities available. Shower was one of the best! My only issue with the package is that the breakfast was lack luster, I've received more options of hot foods in other (cheaper) hotels. I appreciate that breakfast is included but I'd still want more of a spread, there is an offer of vegetarian hot foods but I don't have time in the morning to wait for food to cook. Overall I did enjoy the hotel itself and that the cleaners were respectful and helpful.

Everything we needed for a one night stay

I have to say that for the price of a room and hotel parking for a week it was perfect. Just a short distance from Birmingham Airport which only took 10 minutes. No complaints and will definitely book there again.

A nice stay. It would be very good if you could vary the menu in the restuarent now and then, it has not changed for a very long time.

Stay was excellent, rooms spacious and clean, breakfast choice was varied and dinner was good. Although noticed that dining staff during dinner time was slightly short staffed.

Short and sweet. Beds not great for comfort but managable for the night. Clean and tidy room.

Very helpful staff. Clean rooms. Lovely breakfast.

Was a nice stay, would of been better if parking was free as it was advertised as FREE PARKING and i was not it was £10 per night so i opted to park else were for someone staying at the hotel the price for parking was way to high.

Good hotel room and customer service at front desk. Shower was great. However, a greater food range at breakfast and free water to drink would be ideal. The hairdryer in my room was unusable as the plug had been chopped off and it was just exposed wire.

Great hotel, well decorated, modern with good sized rooms and all the mod-cons including air conditioning which is needed on a warm weekend. Bar/Restaurant food and drink is good, high quality and we'll priced to pubs in the area. The staff also are very talkative, friendly in the restaurant. However the reception staff was a general negative. Not only was the one girl quiet cold, unfriendly, and generally uninterested in her work, in general they all seemed to not know how to answer a lot of basic questions. I do understand the hotel was generally full because of a convention weekend nearby, but there wasn't any excuses: 1. We were given the wrong room number with the key, resulting in disturbing the occupants of that room at 10:30pm. 2. The car park was full, and the staff didn't seem to instruct the customers what to do, there was general mixed messages in the parking issues all weekend. A multi-storey carpark a mile away being the only option on e was dragged it out of them. 3. When a later family member came to the hotel a day later, with proof of the room number, occupants, ID and contact with the rest of the family, after hurdling over several questions for 10mins, he was still not allowed in the room, and had to wait in reception for 30mins - 1 hour whilst we returned. I understand the need for security, but this was in the extreme! Brilliant hotel otherwise! Would return again.

My stay at the Ibis hotel around the NEC Birmingham was extremely satisfying i would recommend it to anybody who is going to a convention or a show around that area. I went to Tfnation in the Hilton and it was not too far from the location. the only issue i had was that the NEC closed very early in the night so if you were looking to get back you had to go all the way around resort world but that is no fault of the hotel . Breakfast each morning was very enjoyable and satisfied me well into the day. the selection of items on the breakfast menu was quite large and varied each morning i was there. The room was comfortable and spacious with a lovely shower and pleasant amenities. the staff in the hotel were also very accommodating and pleasant to deal with. I would most definitely stay at the Ibis Styles NEC again the experience was overwhelmingly pleasant.

It was OK, but only ok. Nothing special and staff were not particularly approachable

Slept well Breakfast good Staff friendly and helpful

Right from check in the process was easy and organised. Room was lovely and clean with everything we needed. Breakfast was good, plenty of choice. We ate at the hotel and the meals were very pleasant and pretty good value. Staff were friendly and helpful, no issues at all despite it being very busy due to the convention we were attending at the NEC. Quite a walk to the NEC, which wasn’t a problem for me, but may be a bit of a hike for some people. However this was re-elected in the price, and I don’t think you can beat it. Will definitely book again next time.