Hotel - ibis Styles Birmingham NEC and Airport
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles Birmingham NEC and Airport Hotel

3.5/5 1,648 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Catering

  • Breakfast included in the price
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 6 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

  • 166 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating 2,068 reviews

Our guest reviews for ibis Styles Birmingham NEC and Airport

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,648 reviews
Anonymous Solo - 03/12/2018 AccorHotels certified review
« Great! »

Great experience, staff were very efficient and welcoming. The room was just right for the event I was attending.

CJJLiverpool Friends getaway - 03/12/2018 TripAdvisor review
« Great Service »

Good hotel, clean, within easy reach of the NEC but also had Resort World close by for extra shopping. Really near the airport so very convenient for travellers, rooms and restaurant confortable, good food and mostly great staff who were really helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CJJLiverpool, Thank you for taking the time to review your recent stay at Ibis Styles NEC. I'm delighted to read your comments finding us to be in a well situation location for accessing the NEC and Resorts World. As well as this, it's fantastic to see you found our team to be really helpful. We take great pride with ensuing we provide excellent customer service to ensure our guests have an all round lovely experience. Thank you so much once again and we look forward to welcoming you back in the near future. Kind Regards, Georgia Hicks

Anonymous Families - 02/12/2018 AccorHotels certified review
« enjoyable »

The staff were pleasent, close to Genting arena.

Decyarm Business - 02/12/2018 AccorHotels certified review
« Good stay but a difficult check out »

Location, condition of the room, cleanliness etc are all great but my difficulty on this visit has been getting a VAT invoice which is still awaited despite emails and a phone call and another document being sent but it is still not showing a VAT number

Gwyneth Business - 30/11/2018 AccorHotels certified review
« Comfortable room, good breakfast, pity about the olives! »

Comfortable room but cold and took 30 mins to work out how aircon worked. Please display instructions for guests. Thought I would phone and ask reception but phone not working - not plugged in to anything. Room 219. It’s a performance to claim loyalty points for food & drink ordered. You can only do this if you get it added to your room bill, but if you have paid online as most of us do, you don’t have a room bill. It took ages - time I didn’t have - to execute all this. You are always telling Le Club members to claim their points but then make it quite difficult for them to do so. The other disappointment was ordering green olives and being served with VERY salty black ones, and no way of catching the waiter to get them changed. So a few complaints but I do usually like staying in Ibis hotels!

Anonymous Solo - 28/11/2018 AccorHotels certified review
« Accommodation good catering not so good »

Accommodation very good but my breakfast left a lot to be desired. First two nights there was no honey or bananas to sweeten my porridge. The cooked breakfast was not up to the standard of that of the premier inn.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL W., Thank you for taking the time to review your recent stay at Ibis Styles NEC. I'm delighted to see you found our accommodation to be suited to your requirements. We strive to deliver excellent service to our guests to ensure a positive experience all round. However, I'm saddened to see your breakfast experience was less than the standard we aim to provide. I wish to express my sincerest apologies in regards to this. Your comments are one of the greatest tools for us to use to maintain our standards and see where we can make improvements if necessary. I will be sure to share your comments with my management team to discuss further. I do hope we are able to welcome you back in the near future to show you the excellent service we can deliver. Thank you once again. Kind Regards, Georgia Hicks Reception Manager

Family - 28/11/2018 TripAdvisor review
« Brrrr! »

While the hotel staff were very helpful, they rang me up when it was getting late to ensure I was still arriving, one lady helped us with an issue of the sanitary dispensers not working. The overall thing that stayed with us was the fact that the central heating in the ground floor disabled room we were given was not heated. The room had two large windows facing the car park outside, which did nothing to keep the heat escaping and the room becoming freezing, the hall outside our room door was warmer than the room itself. The staff didn't know how to work the central heating and there was no maintenance on weekends which is ridiculous as this is more likely when hotels have their busiest peeks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Navigator24512228409, Thank you for taking the time to review your recent stay at Ibis Styles NEC. I'm pleased to see you found our team to be very helpful whilst staying with us. I know our team make great efforts to ensure our guests have a wonderful experience by putting our guests at the heart of the business. I will be sure to share your kind words. However, I'm disappointed to read your comments regarding the heating. Please know your comments have been brought to our maintenance team's attention and have acted accordingly. I wish to express my sincerest apologies in regards to this and I do hope even though we failed to provided the excellent service we strive to deliver we are able to welcome you back in the near future. Thank you so much once again. Kind Regards, Georgia Hicks

Kris G. Business - 27/11/2018 AccorHotels certified review
« Comfortable »

Enjoyed it, nice spacious room. Struggled to get the heating to work. Would have liked a little more choice for breakfast and more importantly, some complimentary biscuits with the tea facilities!!!

Anonymous Families - 26/11/2018 AccorHotels certified review
« Stay at the hotel »

Lovely hotel and lovely staff room very clean but I would like to have had an extra blanket for the bed other than that no complaints

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eileen, Thank you for taking the time to review your recent stay at Ibis Styles NEC. I'm pleased to see you found our team to be lovely and found our premises to be very clean. Thank you so much again and I hope we are able to welcome you back very soon! Kind Regards, Georgia Hicks Reception Manager

Chris T. Solo - 26/11/2018 AccorHotels certified review
« Good for the NEC »

I was visiting tthe NEC and found the hotel excellent for the NEC and easy to find. The hotel was very comfortable and clean.

Tony D. Families - 26/11/2018 AccorHotels certified review
« Very good »

As expected

Gareth H. Friends - 26/11/2018 AccorHotels certified review
« Very good stay »

Despite peoples issues experienced on Friday evening at the restaurant through what appeared short staffed the stay was very good.

Anonymous Business - 25/11/2018 AccorHotels certified review

Satisfactory Shower floor could have been better maintained

Anonymous Friends - 24/11/2018 AccorHotels certified review
« Suitable »

It was ok. Room was dark but clean. Breakfast was a shambles.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Terrie E., Thank you for taking the time to tell us about your experience at the ibis Styles Birmingham NEC and Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Sincerely, Omar Mahroof Acting Deputy General Manager

Spencer R. Families - 24/11/2018 AccorHotels certified review
« Very good, clean room and great service. »

Very good, clean room and great service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SPENCER R., We very much appreciate your comments regarding your stay at the ibis Styles Birmingham NEC and Airport and we hope your next visit will be as pleasant as the previous one. Sincerely, Omar Mahroof Acting Deputy General Manager

Anonymous Business - 23/11/2018 AccorHotels certified review
« I enjoyed my stay - clean and comfortable & good value for money. »

Convenient for my business meeting in Coventry. Clean & good value for money. The restaurant was also convenient & menu satisfactory if a little on the expensive side. The restaurant atmosphere & decor seemed a little 'canteen like' and felt I was at at school rather than at a nice hotel - maybe a more 'warm' atmosphere is something to consider in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LESLEY W., It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Omar Mahroof Acting Deputy General Manager

Jo J. O. Business - 23/11/2018 AccorHotels certified review
« Comfortable rooms, pleasant service and horrible food and beverages! »

Rooms are pleasant, the service provided by the hotel is kind and efficient. But the food, breakfast and dinner, is horrible, it seems that it has been prepared in a microwave Owen - tasted horrible, the dressing too fat, and me and my colleague had the associations to dish water - if one has ever tasted that.

Lauralou Business - 23/11/2018 AccorHotels certified review
« Comfortable stay »

Comfortable beds, immaculately clean and friendly staff Breakfast ok, all self service but adequate. Scrambled eggs a bit tasteless

Kathryn H Couples - 23/11/2018 TripAdvisor review
« JUST WHAT WE NEEDED »

Friendly helpful staff - ideally situated for the Genting arena where we went to a concert and also for the train into Birmingham for the German Christmas Market - room was ideal for what we needed and plenty of staff around at breakfast to help out. would definitely stay again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kathryn H, Thank you for taking the time to review your recent stay at Ibis Styles NEC. I'm so pleased to see you had just an enjoyable experience with us! We strive to deliver excellent service to ensure our guests have a memorable visit all round. I will be sure to share your kind words with the team. Thank you so much once again and we look forward to welcoming you back very soon! Kind Regards, Georgia Hicks

Anonymous Business - 22/11/2018 AccorHotels certified review
« One member of the team was incredibly understanding and helpful, given the circumstances »

A colleague broke their wrist outside the NEC and was due to spend the night at the hotel. Together with the reception staff we cancelled their room, got directions to the nearest A&E department, sorted my colleague and the staff kindly gave her and her husband (who had travelled from Gloucestershire) to pick her up a complementary coffee before they set off home. It was a very generous, courteous service that was much appreciated by all.

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