Hotel - ibis Styles Birmingham NEC and Airport
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles Birmingham NEC and Airport Hotel

3.5/5 1,661 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Catering

  • Breakfast included in the price
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 6 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

  • 166 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating 2,140 reviews

Our guest reviews for ibis Styles Birmingham NEC and Airport

100% genuine reviews from our guests

Find out more
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3.5/5 TripAdvisor Rating 1,661 reviews
Anna B. Business - 08/02/2019 AccorHotels certified review
« Convenient, functional comfort with some nice finishing touches :-) »

Very quick and convenient check in and check out, lovely clean and comfy bed, some nice design touches. A few bits of maintenance needed in bathroom (grouting of tiles / missing flush button), but these were just minor things. Restaurant food was nice enough but over-priced - guess to be expected with a captive business/holiday audience. Service was very quick and friendly though :-)

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANNA MRS B., It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Omar Mahroof Deputy General Manager

Nicola T. Business - 07/02/2019 AccorHotels certified review
« A comfortable hotel with good facilities »

We enjoyed our visit - the staff were friendly and helpful. Breakfast was also good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nic T., We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Omar Mahroof Deputy General Manager

Will J. Business - 07/02/2019 AccorHotels certified review
« Great room, breakfast could be better »

we have stayed here before but the room we had this time was much better, really handy for the NEC, breakfast was pretty poor though and the fruit looked like it had been there for days.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Omar Mahroof Deputy General Manager

Paul W. Business - 05/02/2019 AccorHotels certified review
« Suited our needs for a one night stay. »

You need more staff. We wanted a meal at 6.30 but told no tables available until 8.30. Obviously tables pre-booked due to Spring Fair but we could have used one of the tables and have finished our meal before the next guest required it. This needs better management. You are reducing your income as well as disappointing guests.At breakfast in the morning only 3 staff working, one the same girl who was trying to cope the previous evening. Leaving your guests to clear the tables.

Elizabeth L. Business - 04/02/2019 AccorHotels certified review
« effortless »

very nice hotel, clean, friendly

Pat Business - 02/02/2019 AccorHotels certified review
« Mrs »

Staff helpful. Room basic but clean. Bed was comfortable but the pillows were rock hard and very uncomfortable.

Anonymous Business - 02/02/2019 AccorHotels certified review

Very acceptable

Janet Couples - 01/02/2019 AccorHotels certified review
« Good comfortable hotel friendly staff »

The hotel was clean and comfortable. Easy access to NEC and airport. The staff were friendly and helpful. We had an evening meal which was very good a lot better than some chain hotel restaurants. Breakfast was also good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JANET H., We very much appreciate your comments regarding your stay at the ibis Styles Birmingham NEC and Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Helen O. Friends - 27/01/2019 AccorHotels certified review
« Clean, comfortable and convenient »

Couldn’t wish for better hotel for an overnight stay; clean, comfroatable, friendly efficient staff and very easy to train into centre of Birmingham if required.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HELEN O., We very much appreciate your comments regarding your stay at the ibis Styles Birmingham NEC and Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex

David E. Families - 26/01/2019 AccorHotels certified review
« Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear D E., We very much appreciate your comments regarding your stay at the ibis Styles Birmingham NEC and Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex

D. S. Business - 23/01/2019 AccorHotels certified review
« Tidy »

Adequate comfortable rooms,tidy breakfast ,pleasant staff.Very poor signposting from NEC is the only problem.

John D. Couples - 21/01/2019 AccorHotels certified review
« Excellent »

Our stay was superb we had room 148 which we have booked for our return journey on the 29/01/2019

Michael Business - 21/01/2019 AccorHotels certified review
« disaster, the worst hotel I've ever stayed in »

stayed in a room 203, filthy, disgusting, stains on walls, bedding, towels, dirt on a chair, shaving hair on a toilet seat! noisy, banging doors in a corridor! This place shouldn't be called a hotel, it's rather a cheap hostel standard. The only bright point was a blond lady working at the reception, her customer service was immaculate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAL W., Thank you for taking the time to review your recent stay at Ibis Styles NEC. I'm disappointed to see on this occasion we fell far from your expectations. I wish to express my sincerest apologies in regards to these issues you encountered and please rest assure know this is being handled in the correct manor. I would like to however thank you for highlighting our reception team's customer service. We always strive to deliver the best service possible for our valued guests. I would like to take this opportunity to invite you to contact me personally to discuss your concerns further. If you would please email me on re… Thank you once again and I look forward to hearing from you soon. Kind Regards, Georgia Hicks Reception Manager

Dante W. Business - 20/01/2019 AccorHotels certified review
« Nice room, good service, awful breakfast »

Check in was slow as only one person helping. Room was clean and comfortable. However breakfast was awful, the bacon looked steamed and the croissants were over cooked.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DANTE W., We appreciate your sharing your concerns regarding breakfast, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Omar Mahroof Deputy General Manager

Dawn C. Business - 18/01/2019 AccorHotels certified review
« comfortable »

A warm welcome, friendly staff, comfortable bed, clean room. Enough on the menu to please most people. My only problem was my bathroom sinks plug stuck shut.

Neil Couples - 17/01/2019 AccorHotels certified review
« Ideal for airport »

Fairly easy to find Room basic but ok for purpose Breakfast good

Anonymous Business - 14/01/2019 AccorHotels certified review

Excellent

Anna K. Couples - 14/01/2019 AccorHotels certified review
« Miss Anna k. »

Good location, comfy bed, hot shower, great breakfast.

Dan Couples - 12/01/2019 AccorHotels certified review
« Clean and tidy »

Easy to get to . Nice and friendly people at reception

Our hotel has responded to the review
Our hotel has responded to the review

Dear D C., Thank you for your review. We are pleased to know that you enjoyed your stay, I do hope we are able to welcome you back in the near future to show you the excellent service we strive to deliver. Thank you so much once again. Kind Regards, Alessia

Ash C. Couples - 09/01/2019 AccorHotels certified review
« Irritating housekeeping »

The double room was quite small, smaller than average for any other double hotel rooms I’ve stayed in. The food was good, cups of tea weren’t so nice, bring your own teabags. My only real issues were: 1) check in; it took 20 minutes to see the receptionist, there were two on and a whole line of people. They were painfully slow and it was quite stressful. The lady who checked me in kept disappearing for minutes at a time and I couldn’t really understand her for talking so fast. 2)Housekeeping; what really annoyed me was the house keeping. We paid to be in a room till 12pm, was we had been at a staff Christmas party so wasn’t in bed till gone 2am. So why the hell was house keeping knocking on our door at 8am trying to clean our room knowing full well we were still inside. After ignoring the persistent knocking she tried to get inside the room but thankfully my partner had put the catch on the door. The whole situation was utterly ridiculous and should not have happened, I had a three hour journey back home on just a handful of hours of sleep thanks to her incompetence.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ASHLEIGH C., Thank you for taking the time to review your recent stay at Ibis Styles NEC. I'm disappointed to read your comments, finding you had a less than satisfactory experience. Your comments are one of the greatest tools for us to use to make any improvements where possible. I understand this must have been very frustrating for you and your partner but rest assured your comments have been taken on board and actioned accordingly. I would like to take this opportunity to contact me directly on re… to discuss further with you. Thank you once again and I look forward to hearing from you soon. Kind Regards, Georgia Hicks Reception Manager

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