ibis Styles Birmingham NEC and Airport Hotel

Brilliant just like the last time i stayed

The Hotel is ideally placed for the NEC and Genting arena and also the airport. Its reasonably priced too to include breakfast plus, we discovered Resort World shopping which we didn't know about prior to our stay. There were a few little snags in our room such as the plug socket by the bed wasn't working (wouldn't charge up my phone) the towel hanging points in the shower aren't very good and there isn't a proper long rail to put your towels over after using them. The silver decoration on the door to the bathroom kept coming off and catching our clothes too- need to be stuck down again! Beds were ok, had a bit of back ache next day. Plenty of tea, coffee and milk to make drinks. Curtains nice and thick to block out daylight. Reception staff extremely helpful although he did speak rather quickly to understand sometimes. Overall very happy and would definitely use again.

Friendly staff, room cleaned daily to a good standard and the hotel is the closest to the NEC via the lift/stairs next to the NEC walkway.

Very pleasant experience. Hotel is clean, bright and staffed by helpful cheery people

Very happy all round.

OK

We arrived late and the staff were very helpful to get us checked in and into dinner. Once in there the restaurant staff served us in a friendly and efficient manner. The family room was a great size as well.

Staff really friendly and helpful, check in very smooth. Good choice for breakfast and food was really good.

Rooms were clean and tidy however my room lacked a do not disturb sign. Breakfast was adequate however staff need to check cleanliness of plates when removing them from dishwasher as on average I had to set aside 5 plates each morning of my 3 night stay due to old food stuck to them.

Very welcoming staff, convenient location and comfortable room.

I did not stay myself but my associates did and were happy with their stay. We all had a meal in the restaurant which was ok but not gourmet.

The staff were pleasant and attentive. Full marks. No problem there. The food available at the bar was terrible. I ordered a tuna sandwich. At £5.99 I expect something a bit better than I would get at a garage, but what was delivered was a lot worse than I would get at a garage. The bread was dry and had very obviously been made earlier in the day and left out to curl up, without being covered properly. This gives me concern about hygeine. If left for a long time in the open air, was it protected from passing flies? The tuna mayo inside the sandwich was unimpressive. No salad, or coleslaw or anything else that would make it worth the money. Half a bag of plain crisps were added, but this did not justify the price tag. My advice to anyone visiting you would be to take a packed lunch, because your food is awful. Food aside, the rest of the experience was pleasant. The room was the right shape and size that we wanted for our meeting. The TV in the room was fine for our display, although it would have been improved by having a white wall or a projection screen to allow for a bigger display, but this is a very minor quibble. The room was good. The tea/coffee machine was OK, not great but OK (Instant tea is always terrible! - but probably not much you can do about that.) The biscuits were nice.

On arrival the reception staff were very friendly and helpful Stayed for two nights and the room was immaculate The food was also quite good

Very good but we have stayed before so knew what to expect. Chelsea in the dining room was very helpful and friendly. The only downside is why are glasses or plastic glasses no longer available in the room. And 2 spare pillows would be better in a double room surely. Making it easier to add another room at a similar price would have helped too A friend booked elsewhere but would have loved to have joined us but the price had become too much.

From the minute we checked in till we left we received fantastic service.