ibis Styles Crewe Hotel 3 stars

TripAdvisor rating 3.5/5 860 reviews
ibis Styles Crewe
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+ 16 Services
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Room 1

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Hotel extras

  • Conveniently located in the business district

  • Chis brasserie style restaurant and two on site bars

  • 112 en suite bedrooms

  • Free Wi-Fi

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Manual temperature control
  • MANCHESTER
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
Catering
  • Breakfast included in the price
  • 1 restaurant(s)
  • 2 bar(s)
Business services
  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Styles Crewe

Emperor Way
Crewe Business Park
CW1 6BD
crewe
united kingdom

Tel: +441270506620

Fax: (+44)1270506625

Contact email

Check-in from 14h00

Check out up to 12h00

  • D & G BUS :   1 1A 1B WESTMERE DREIVE

  • By plane

    MANCHESTER At 48.28km / 30 miles - Shuttle paying

  • By train

    CREWE At 1.61km / 1 miles

  • By train

    CREWE At 1.61km / 1 miles

GPS :53.09213, -2.418602

Our accommodations

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

The Queen

  • Max. number of persons: 2
  • Area: From 430
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Multimedia hub

The Duet

  • Max. number of persons: 2
  • Area: From 430
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Multimedia hub

The Family

  • Max. number of persons: 4
  • Area: From 430
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Multimedia hub

Our restaurants and bars

IBIS STYLES RESTAURANT

Type of cuisine: Brasserie

Pull up a chair at our chic brasserie for anything from a quick bite to a long, lazy dinner. Attentive service, a diverse menu and bright décor come together to ensure your every need is met.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS STYLES HOTEL BAR

Photo non contractuelle / Strictly non binding

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS STYLES BAR

Photo non contractuelle / Strictly non binding

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 102

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 70 people

Find out more

Our guest reviews for
ibis Styles Crewe

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

2,338 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

860 reviews

It was generally quite comfortable.

Customer review rating 4.2/5

Anonymous Solo - 19/08/2019 AccorHotels review

It fully provided the service requested. I found the bar/eating area very open and would have perferred a quietier area.

Dear Mark L., We very much appreciate your comments regarding your stay at the ibis Styles Crewe. Thank you again for sharing your experience and feedback regarding a quiet area in the bar. Sincerely, Emma Wright

Basic and clean

Customer review rating 4.2/5

Savvy Families - 16/08/2019 AccorHotels review

We knew it was a basic hotel but it was clean. There were no hand towels provided. We asked for a fan on the third night and was provided with one. Breakfast was good although there was no fresh fruit salad on 2 days due to delivery issues. Staff very pleasant and helpful especially receptionists and restaurant staff. Car parking good. Quiet at night despite it being full.

Dear Gillian H., Thank you for taking the time to tell us about your experience at the ibis Styles Crewe. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems you have highlighted with the towels and lack of fruit salad available at breakfast to prevent future occurrence. We appreciate you sharing your concerns. Sincerely, Emma Wright

Rude staff, shabby room,poor breakfast

Customer review rating 4.2/5

Joanne W. Couples - 13/08/2019 AccorHotels review

We stayed for one night only and thank goodness it was only a night. The hotel was dated and the room shabby, un-cared for and unclean. For example there was a thick layer of dirt around the switch on lamp and a small hole in one of the walls. The shower could not maintain a constant temperature and the soap dispenser next to the sink leaked soap constantly. There was plenty of choice for breakfast however the food was cheap and tasteless. We Also had to ask for extra toilet roll as our room only had one roll 1/4 full. We were each given one flat pillow so we went to ask at reception for a second pillow. The receptionist was sat on the reception desk watching videos on his phone. When we asked if we could have a second pillow he said no, there were none left in the hotel. This was a blatant lie as the hotel was not full it is also incredibly rude if the hotel only provide one they should expect people for as for an extra pillow. The hotel was more reasonably priced than others in the area however this is no excuse for such a poor customer experience. We were not expecting 5 star luxury but you do expect the basics.

Dear Jo W., Thank you for taking the time to tell us about your experience at the ibis Styles Crewe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address all the problems and concerns that you have highlighted. We appreciate your sharing your concerns and apologies that your stay was not up to expected standard. Sincerely, Emma Wright

A very satifactory experience

Customer review rating 4.2/5

Michael Friends - 13/08/2019 AccorHotels review

A clean and comfortable room with all that one expects The reception and public area was badly laid out but the service was good

Dear Michael W., We very much appreciate your comments regarding your stay at the ibis Styles Crewe. Thank you again for sharing your experience, and we hope your next visit will be pleasant. Sincerely, Emma Wright

One improvement but some new shortfalls

Customer review rating 4.2/5

Room 1. Business - 13/08/2019 AccorHotels review

Reception now shows the specials which is better as people actually know that specials are on that current night. On another note during the hot weather the hotel didnt have any ice buckets for rooms to keep drinks cool. Ordered food one night and paid the room charge over £2.00 per time and when the food was delivered there were a few sauce sachets on the tray rather then the bowl for full selection. Depending on the cleaner that cleans the rooms you might have a bottle of spring water in your room it would be nice to have this constantly rather then having to fill the kettle from the bathroom tap. The Reception also advised me they had stopped supplying water to the rooms which obviously isnt the case. The pool table in the bar area is shocking at approx £1.00 per game the table is not level and not really worth playing on, the room showers have no set temperature scolding you one moment then freezing you the next, the toilets some flush properly some dont and some of the sinks drain free and some dont. Whilst the issues above are not major and the stay in general isnt bad when staying away from home and paying for services I expect to be as comfortable as possible. If the issues above could be addressed it would make the Ibis experience allot better, at present I cannot recommend anyone to use the Ibis hotel and may look at other hotels in the area.

Dear Stephen N., Thank you for taking the time to tell us about your experience at the ibis Styles Crewe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am sorry there was no bottled water in your room or ice buckets available, both should always be available to our guests at all times. I have passed on your maintenance feedback to our team and can assure you corrective action will be taken We appreciate you sharing your concerns, and thank you for your time in doing this. Sincerely, Emma Wright

Weekend break

Customer review rating 4.2/5

Brian Solo - 13/08/2019 AccorHotels review

The hotel is located within walking distance (10-15 minute walk) of Crewe station and so is handy if you are arriving by train. The room was very comfortable and clean and the complimentary breakfast was very good. The only small problem I experienced was the remote control for the TV didn't work.

Dear Brian L., We very much appreciate your comments regarding your stay at the ibis Styles Crewe. I am sorry there was an issue with your TV remote, I have passed this onto maintenance team to resolve. Thank you again for sharing your experience, and we hope your next visit will be as pleasant. Sincerely, Emma Wright

Everything ok bar service ofMeals which was slow

Customer review rating 4.2/5

Mrs K. M. Couples - 12/08/2019 AccorHotels review

It is a handy hotel for us when we are going down to our sons or on the return journey Staff are nice and friendly and cost is good

Dear Kathryn M., We very much appreciate your feedback regarding your stay at the ibis Styles Crewe. Thank you again for sharing your experience. Sincerely, Emma Wright

Another great stay

Customer review rating 4.2/5

Greg G. Business - 10/08/2019 AccorHotels review

Staff are friendly and home cooked food is great - fantastic curry

Dear Greg G., We very much appreciate your comments regarding your stay at the ibis Styles Crewe. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Wright

Nice Hotel close to Crewe Train Station

Customer review rating 4.2/5

Agp F. D. I. Friends - 06/08/2019 AccorHotels review

Rooms are standard size and have all you would need for a short stay. Hotel and surrounding grounds are kept very well. Staff are very helpful too. Ideal location for anyone going to watch Crewe Alexandra as the stadium is only 5 minute walk away (the same for the train station). The retail center is about 5 minutes in a taxi (£5) and the center of Crewe is about the same. Breakfast was nice too.

Dear Allan O., We very much appreciate your comments regarding your stay at the ibis Styles Crewe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Emma Wright

disappointing

Customer review rating 4.2/5

Carl Friends - 06/08/2019 AccorHotels review

arrived at the reception at 1355hrs to check in and was told by female member of staff that rooms were not ready and check in time was 1400hrs...I took a seat near reception and waited...there were dirty cups and glasses in the bar area and the carpet needed vacuum cleaning . At 1410hrs the receptionist had not called me back to the desk and so I made my way to the desk again. I was given a room and duly went to find it. On arriving at the room I found it was not air conditioned and was boiling hot...I was sure that id read "manual air conditioning" was available. The only information available within the room was a leaflet on what food could be ordered. there was no iron or ironing board and for £75 I would have expected more. the two bottles of water supplied in the room were a nice touch however.

Dear Carl H., Thank you for taking the time to tell us about your experience at the ibis Styles Crewe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have passed on your feedback regarding both check in and bar area to the relevant managers and can assure corrective action will be taken. The hotel does have air conditioning in the public areas but not the bedrooms unfortunately We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma Wright

Very poor hotel. No air con. No fan in bathroom. Room like a sauna

Customer review rating 4.2/5

Graham D. W. Families - 05/08/2019 AccorHotels review

Didn’t enjoy staying at hotel. Room poor. Room hot. No extraction fan in bathrooms. Sorry. Won’t be back. Better service at Premier Inn

Dear Graham D., Thank you for taking the time to tell us about your experience at the ibis Styles Crewe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am sorry that the bathroom extraction was not working correctly and caused the room to be uncomfortably hot. The hotel has air conditioning in the public areas but not the bedrooms unfortunately. Sincerely, Emma W.

A comfortable stay with friendly staff

Customer review rating 4.2/5

Anonymous Solo - 04/08/2019 AccorHotels review

Clean,tidy and welcoming

Dear Amanda B., We very much appreciate your comments regarding your stay at the ibis Styles Crewe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Wright

Comfortable

Customer review rating 4.2/5

N/a Business - 01/08/2019 AccorHotels review

Check in was easy, bed very comfortable, breakfast OK. However bathroom ventilation was a problem as shower turned bathroom into a steam room which made the morning difficult. Some better ventilation would have made the trip much more enjoyable as it caused problems getting ready for work.

Dear Dom S., We very much appreciate your comments regarding your recent stay at the ibis Styles Crewe. I am sorry that the bathroom extract was not working correctly and made your stay uncomfortable. This is being investigated by our maintenance team. Thank you again for sharing your experience, and I do hope we have the opportunity to welcome you back in the future.. Sincerely, Emma Wright

Mr

Customer review rating 4.2/5

James A. Families - 01/08/2019 AccorHotels review

Not good. Check in was fine but the room was extremely hot and we could not get the temperature down as there is no air conditioning. It was so hot I checked out 2 hours later as it was too hot for our children. There was no offer of refund or rebate. When we checked out there were homeless/junkies people going through the cigarette bin outside, there were gypsies on site and i would have not been happy to leave my car

Dear James A., Thank you for taking the time to tell us about your experience at the ibis Styles Crewe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Emma Wright

Lacking 'style'

Customer review rating 4.2/5

Rubbish W. Couples - 30/07/2019 AccorHotels review

Basic. Very poor w. on Android devices.

Dear Tracey P., Thank you for taking the time to tell us about your experience at the ibis Styles Crewe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate you sharing your concerns, and I have highlighted your issue with the w. to our IT team. Sincerely, Emma Wright

Good value

Customer review rating 4.2/5

Babak D. Families - 30/07/2019 AccorHotels review

Good room, not much room when the sofa bed is out. Comfortable beds.

Dear Babak D., Thank you for taking the time to tell us about your experience at the ibis Styles Crewe. I am sorry that your experience did not meet your expectations and I appreciate your feedback regarding the sofa bed. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma Wright

mrs

Customer review rating 4.2/5

N D. Friends - 29/07/2019 AccorHotels review

Comfortable, friendly staff.

Dear Norma D., We very much appreciate your feedback regarding your stay at the ibis Styles Crewe. Thank you again for sharing your experience, and we hope your next visit will be a pleasant one . Sincerely, Emma Wright

Mr

Customer review rating 4.2/5

Karim O. Business - 27/07/2019 AccorHotels review

Good and comfortable experience

Dear Karim O., We very much appreciate your feedback regarding your stay at the ibis Styles Crewe. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Wright

Managed by kids that didn’t care

Customer review rating 4.2/5

Penny Business - 27/07/2019 AccorHotels review

Checked in on Wednesday night having booked as we had stayed in ibis styles in Liverpool and a number of your other locations. I was bitterly disappointed. The receptionist wasn’t very accommodating when asking for a couple of pillows as there was only one in the room - I was told everyone else had checked in so she wasn’t sure if we could have any at all. The room looked like a child’s room (222) and wasn’t the cool quirky decor we had been used to previously. As a brand I’d assumed this should be carried through all your hotels as this is the basis guests re-book. The bar was a shambles - the area looks like a school canteen. The bar has no ice and not one member of staff seemed interested in asking what we would like to drink despite being at the bar for 5 minutes. We ended up going elsewhere. When we got back the extra pillows were in our room but we’re dirty (I have photos). At this point I was so tired from being unwell we chose to just go to sleep. £114 a night for a dirty I’ll managed hotel we will never be booking again. Shame because your other hotels have been brilliant.

Dear Penny S., Thank you for taking the time to tell us about your experience at the ibis Styles Crewe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Each Ibis Styles is based on the local area and Crewe being a locomotive town, our rooms have the train theme decor. I appreciate you sharing your concerns and again apologies that your stay on this occasion was not up to standard. I do hope you are feeling better now. Sincerely, Emma Wright

Good

Customer review rating 4.2/5

Maurice K. Couples - 25/07/2019 AccorHotels review

Good

Dear maurice K., We very much appreciate your feedback regarding your stay at the ibis Styles Crewe. It is always a pleasure to receive positive feedback. We look forward to seeing you again soon Sincerely, Emma Wright
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