Hotel - ibis Brisbane Airport
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Brisbane Airport Hotel

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4.0/5 148 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • BRISANE AIRPORT (Paying)
    • BRISBANE AIRPORT (Paying)
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Each spacious room features a bathroom, LCD TV, ironing board, mini fridge and natural lighting.

  • 243 rooms
  • 100% non-smoking hotel
  • 11 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Pay per view channel(s)
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating Based on 1,523 reviews

Our guest reviews for ibis Brisbane Airport

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 148 reviews
TripAdvisor review
Business - 24/04/2018
« Location Location Location »

This new hotel within walking distance of Brisbane Domestic Airport is great it is convenience personified complete with the necessities that one would expect in an Ibis. Handy and with views, plus it is only a $5 shuttle ride to the International terminal.

AccorHotels certified review
Vicki Families - 20/04/2018
« Accommodation great, good was terrible »

Accommodation was great, food was terrible

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vicki B., Thank you for taking the time to tell us about your experience at the ibis Brisbane Airport. I am sorry that your dining experience did not meet your expectations; If you could kindly advise the specifics around what was not enjoyed with the food in Cribb Island. I will then share these with the Kitchen team to assist with improving the quality of the product provided. I appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Peter Mara Ibis general manager

AccorHotels certified review
Garey N. Couples - 20/04/2018
« Comfortable and convenient »

Comfortable and convenient

Our hotel has responded to the review
Our hotel has responded to the review

Dear Garey N., I appreciate your comments regarding your stay at the ibis Brisbane Airport. I am happy to hear that you found the location convenient and enjoyed a comfortable stay with us. Thank you again for sharing your experience, and we look forward to welcoming you back to the hotel in the near future. Sincerely Peter Mara Ibis General Manager

AccorHotels certified review
Jbp Couples - 20/04/2018
« Met expectations »

Convenient and courteous. Room clean and comfortable. Meal in restaurant was surprisingly good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John P., We very much appreciate your comments regarding your stay at the ibis Brisbane Airport. We are happy to hear that you enjoyed a convenient and comfortable stay with us. We are also delighted to read you found the meal in the restaurant surprisingly good. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back to the hotel in the near future. Kind Regards, ibis Brisbane Airport

AccorHotels certified review
Andrew Business - 20/04/2018
« Good food, comfy bed »

Convenient over night stay near the airport. Restaurant served very good food. Room is compact but big enough. Parking is expensive $40 for overnight.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew, I very much appreciate your comments regarding your recent stay at the ibis Brisbane Airport. It is always a pleasure to receive positive feedback about our convenient location and quality of the food served in Cribb Island. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Mara Ibis General Manager

AccorHotels certified review
Anonymous Friends - 19/04/2018

The overall experience was great but the lack of a hotel-sponsored shuttle was frustrating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Donna, We very much appreciate your comments regarding your stay at the ibis Brisbane Airport. Its disappointing that the shuttle service didn't meet your needs. The shuttle operates between our three hotels from 0400-11pm and pick up point is D2 on the airport aerobridge. Our reservations and front office teams are at your disposal when making your next booking to assist with shuttle timings. We also have made them available on our website ibisba.com.au Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Brisbane Airport

AccorHotels certified review
Anonymous Business - 19/04/2018
« Comfortable and pleasant short stay »

Very well presented rooms and practical layout for travellers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John R., We very much appreciate your comments regarding your stay at the ibis Brisbane Airport. I am happy to hear that you enjoyed a comfortable stay with us and found the rooms to very practical. Thank you again for sharing your experience, and we look forward to welcoming you back to the hotel in the near future. Kind Regards, ibis Brisbane Airport

AccorHotels certified review
Blair Solo - 19/04/2018
« Nice clean and new »

I liked the fact the resturant was open till 10 this really suited me. My only complaint is the beers are a little too expensive 8 dollars a scooner is ridiculous id be happy to pay 6...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr T., We very much appreciate your comments regarding your stay at the ibis Brisbane Airport. It is always a pleasure to receive positive feedback and appreciate you found the opening hours of the restaurant met your needs. We constantly review our beer pricing to ensure that it stays competitive with other operators in the area. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Brisbane airport

AccorHotels certified review
Pj Business - 19/04/2018
« satisfactory »

satisfactory, accommodation and food selections were fine for my needs

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr J., I very much appreciate your comments regarding your recent stay at the ibis Brisbane Airport. It is always a pleasure to receive positive feedback. I appreciate that you found the accommodation and restaurant offering at the hotel met your needs. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Mara Ibis Brisbane Airport

AccorHotels certified review
Alan B. Couples - 19/04/2018

No problems. Havingto use door key to operate lift wasn't explained at check in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., I very much appreciate your comments regarding your stay at the ibis Brisbane Airport. It is always a pleasure to receive positive feedback. I will share your comments on your check in experience with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Mara General Manager

AccorHotels certified review
Kim V. Business - 19/04/2018
« very good »

nice room, friendly service, good value

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr v., I very much appreciate your comments regarding your stay at the ibis Brisbane Airport. It is always a pleasure to receive positive feedback about the hotel, its team and our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Mara IBIS General Manager

AccorHotels certified review
Mr. G. M. Families - 19/04/2018
« Convenient, comfortable and clean »

Our check in was hampered by a new member of staff. One key was incorrectly coded. booking an early morning transfer to the domestic terminal was rather complicated. The room met our expectations . Overall our objective was to be at the airport for an early domestic check-in and this objective was met comfortably.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., Thank you for taking the time to tell us about your experience at the ibis Brisbane Airport. I am sorry that your check in experience did not meet your expectations; please allow me to express my apologies. I have shared your comments with the employee and Front Office Manager to provide additional training where necessary. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Peter Mara Ibis general manager

AccorHotels certified review
Jeffrey Business - 19/04/2018
« Very comfortable »

This is new hotel conveniently located at the Brisbane domestic terminal. The rooms are typical ibis, which is very comfortable and designed to have all the essentials. The food and beverage is well covered in their large restaurant that covers breakfast, lunch and dinner! The menu is also good. There is also a convenient shuttle bus that runs between the domestic and international airports. The cost is $5.00, which is reasonable and you have to book at the reception. The staff were friendly and helpful. The one area that needs to improve is the directional signage. Most of the signage just says hotels and conference centre, this should have an ibis symbol or sign as confirmation that you are traveling on the right track, there also needs to be more signage at the airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr F., We very much appreciate your comments regarding your stay at the ibis Brisbane Airport. It is always a pleasure to receive positive feedback about the hotel and its services. Regarding the signage we are in the hands of the Brisbane Airport and what they are willing to place on the signage. We are in discussion at the moment to see if we can improve. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Mara Ibis General Manager

AccorHotels certified review
Margaret Couples - 19/04/2018
« My home by the airport »

Just like returning home, well done Paul and his team

Our hotel has responded to the review
Our hotel has responded to the review

Good Afternoon Mrs T., I appreciate you taking the time to provide comments regarding your stay at the ibis Brisbane Airport. It is always a pleasure to finally meet this week and chat about your past and recent stays. Im glad the team were able make the visit feel like you were returning home. We have worked hard to take on board your feedback and put into practice. Thank you again for sharing your experience, and I hope we get to welcome you back to the hotel in the near future. Sincerely, Peter Mara Ibis General Manager

AccorHotels certified review
Alex M. Families - 19/04/2018
« Alot better than expected »

We had a cancelled flight so the airline put my wife and I plus our 4 children in the Airport Ibis in Brisbane. Staff were excellent. From the moment we arrived they were helpful, courteous and understanding of the drama we had just been through. The rooms we got were interconnecting which was great. Very clean. The dinner we had was great. A little expensive but thats airport hotels for you. Good options and the food tasted great. The staff were very friendly. If I need to stay again in the Brisbane airport area I would thoroughly recommend here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs M., I very much appreciate your comments regarding your stay at the ibis Brisbane Airport. It is always a pleasure to receive positive feedback and its pleasing that that hotel met all your needs during what must have been a difficult day caused by the disruption. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Mara Ibis General Manager

AccorHotels certified review
Peter W. Business - 19/04/2018
« Perfectly suitable »

Apart from the roundabout way of getting to the hotel, I was very satisfied with the stay. The room was more than adequate; the staff attentive; the food and service good.

Our hotel has responded to the review
Our hotel has responded to the review

Good afternoon Mr W., Thank you for taking the time to provide feedback on your most recent stay at the hotel. It is always a pleasure to receive positive feedback about the hotel, our team and services. I have shared your comments with our Front Office and F&B teams. I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope to welcome you back to the hotel in the near future. Please let me know if I can be of any further assistance. Sincerely, Peter Mara Ibis General Manager

AccorHotels certified review
Dez G. Couples - 18/04/2018

Very friendly and welcoming. Nice clean room.bistro very nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr G., I very much appreciate your comments regarding your stay at the ibis Brisbane Airport. It is always a pleasure to receive positive feedback about the facilities and the team. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Mara Ibis General Manager

AccorHotels certified review
Anonymous Couples - 18/04/2018
« Pretty much perfect »

Everything for our last night in the country made so easy before our early morning flight. Very convenient location .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monica, I very much appreciate your positive comments regarding your recent stay at the ibis Brisbane Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Mara Ibis Brisbane Airport

AccorHotels certified review
Pr Friends - 18/04/2018
« The rooms were comfortable and clean. »

The rooms were clean and comfrotable. There was a lack of communication between the hotel staff members with each other and to us regarding if breakfast had been included in our booking via Shooting Australia. Some people seemed to get free breakfast while others did not. I went out for breakfast every day as I was told it was room only while other members of the group were told it was bed and breakfast. One member of our party was incorrectly charged on their credit card for the whole stay because 'the memer of staff was new and did not know the arragement' according to the manager. This was refunded, but caused distress as the credit card company based in the UK had to be contacted and took a while to sort out. It was frustrating that as members of our party were sited on different floors we were unable to knock for them or meet in our rooms to discuss plans for the day as our cards only allowed us access to our floor and ground/basement floors. The cards did not seem to allow us access to the bar at the top of the hotel either according ot a member of our party. The wifi code was only valid for 24 hours and although I understand this as most guests only stay at the hotel a short time, it was frustrating to have to request a new password every day. Also one member of staff tried to charge me for it, although I explained it was the free wifi. This was sorted out after a discussion with the manager. One member of our party who hired a car received a refund on the parking as he had not been aware that there was breakfast included while another member of the party who had also hired a car did not recieve a refund for parking as he had also not realised there was breakfast incuded. It would be very helpful if all members of the staff wrere aware of the arrangements with groups so that there is not confusion over what each group has been booked for.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gail R., Thank you for taking the time to tell us about your experience at the ibis Brisbane Airport. I am sorry that your experience did not meet your expectations; please allow me to express my apologies. To address some of your feedback Breakfast: This was added to your group after check in by the organizer of the booking. We did speak with the gentleman we believed to be the organizer of the team and he advised that he would inform all of the travelling party. Unbeknownst to our team this did not occur but seeing several of the guests enjoying breakfast daily we assumed it had been. Money taken: Due to guests arriving all at the same time for speed of check in we used a member of our reservations team to assist. She unfortunately processed the check in using the old procedure where a pre authorization was taken for the room which was quickly reversed when discovered. I personally spoke with guests involved and whilst annoyed it occurred left happy after our conversation. Level access: It is our house policy that you only have access to the level you are staying on. This provides security to all guests on that level and avoids situations where large groups congregate on levels affecting other guests. Whilst inconvenient we have passed the feedback on to the organizer of the booking that next stay the group would like to be on the same floor. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Peter Mara Ibis General Manager

AccorHotels certified review
Josd D. Solo - 18/04/2018

Lovely staff were helpfull and friendly room was just perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jocelyn, I very much appreciate your comments regarding your stay at the ibis Brisbane Airport. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Peter Mara Ibis Brisbane Airport

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