Hotel - ibis Brisbane Airport
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Brisbane Airport Hotel

4.0/5 231 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • BRISANE AIRPORT (Paying)
    • BRISBANE AIRPORT (Paying)
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Cash machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our rooms

Each spacious room features a bathroom, LCD TV, ironing board, mini fridge and natural lighting.

  • 243 rooms
  • 100% non-smoking hotel
  • 11 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • Pay per view channel(s)
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
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4.4/5 AccorHotels Rating 2,846 reviews

Our guest reviews for ibis Brisbane Airport

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 231 reviews
Ross G. Couples - 11/07/2018 AccorHotels certified review
« clean, tidy. just what we were after. »

nice room, good food available. Very convenient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ross G., We very much appreciate your comments regarding your stay at the ibis Brisbane Airport. We are delighted to read that you had an excellent stay and enjoyed a meal in the restaurant. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to welcome you back to the hotel in the near future. Sincerely, ibis Brisbane Airport

Lynda Families - 11/07/2018 AccorHotels certified review
« Was charged for a movie, that my daughter watched.. »

My daughter put a movie on... I was not watching... Needless to say a surprise at checkout.. $34.95 for one movie... Was not aware of the charges... Other than that room was OK...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs R., Thank you for taking the time to tell us about your experience at the ibis Brisbane Airport. Having looked at your movie billing the choice was made to select a 24hr package which is $34.95 a regular movie cost is $15.95. As a gesture of goodwill I have provided a refund of $19.00 to the card provided on check in. This should appear back into your account over the next few days. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Peter Mara Ibis Brisbane Airport

Graeme A. Business - 11/07/2018 AccorHotels certified review

I was very announced about having to pay $40 to park my hire car over night. If I had known I would have picked the car up the next day. $10 would be an acceptable fee. I am an owner of a unit rented to the Mantra group which I think you recently acquired and parking is free.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr A., Thank you for taking the time to tell us about your experience at the ibis Brisbane Airport. I apologize that your experience as a result of the cost of parking was impacted. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important and I have shared with the owners of the hotel for further review. I appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Peter Mara Ibis Brisbane Airport

James Solo - 11/07/2018 AccorHotels certified review
« very good »

comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris H., We very much appreciate your comments regarding your stay at the ibis Brisbane Airport. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to welcome you back to the hotel in the near future. Sincerely, ibis Brisbane Airport

Anonymous Couples - 11/07/2018 AccorHotels certified review

Great over all but didnt get our early wake up call

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul W., We very much appreciate your comments regarding your stay at the ibis Brisbane Airport. We are delighted to read that you had a comfortable stay. Our sincere apologies that you did not receive your wake up call. This is not a standard practice of the hotel. We will share your feedback with our front office team. We hope to welcome you back to the hotel in the near future. Sincerely, ibis Brisbane Airport

David G. Couples - 10/07/2018 AccorHotels certified review
« Short stay but a very pleasant one »

We only stayed for a very short time but the staff were very friendly and helpful and the room was nice, new and very well appointed. It was very conveniently located for an early flight home to Rockhampton and it was very well priced. The staff were very helpful at check-in and also later on when we were trying to organise an UBER to o to a family function.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David G., We very much appreciate your comments regarding your stay at the ibis Brisbane Airport. We are pleased to read our convenient location, friendly staff, comfortable room and price all contributed to a pleasant stay. Thank you again for sharing your experience, and we hope to welcome you back to the hotel in the near future. Sincerely, ibis Brisbane Airport

Scott Families - 10/07/2018 AccorHotels certified review
« Overcharged ... Long Delay Expected in Refund. »

I checked into your hotel (ibis Brisbane Airport) tonight (6/7/18) for a 2 night stay. During the check in process it was confirmed that my room was pre-paid for in full in advance and that my credit card would only be charged a $1 holding fee until the completion of my stay. Upon checking my associated bank account tonight it shows I’ve actually been charged $103.82. I anticipate that due to the high volume of other customers checking in at the same time I was that my credit card has actually been charged for an additional nights accomodation. I’ve queried this over charge twice with reception and again via email, the error in being overcharged has been acknowledged but it has been explained that I now will have to wait 5 to 10 business days to receive a refund.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr T., Thank you for taking the time to tell us about your experience at the ibis Brisbane Airport. I can confirm that a pre authorization amount of $103.82 is currently being held instead of $1.00. This is not an over charge but a held amount we require the bank to release. I can assist by speeding up the process by sending a letter to your nominated bank, please kindly advise me of the bank name and confirm the amount is held on a visa card ending in 7001and I will arrange the letter to be sent ASAP. I will be following up directly with the employee responsible for the error and apologize the error occurred. Sincerely, Peter Mara Ibis Brisbane Airport

Dianne Families - 10/07/2018 AccorHotels certified review
« Nice tidy hotel it was a comfortable stay »

Staff were friendly, rooms were clean and tidy, beds comfortable. I would really have loved to have had room service available, we stayed due to a delayed flight and then missing our connecting flight. We arrived at 9pm with 3 young very tired children. We were all very hungry and tired. While I got the kids ready for bed my dad when down to the restaurant to see what he could quickly grab to eat and bring back up. Room service of even just a basic menu would have made this situation so much easier. We were compensated $250 to spend and spent $20 on sandwiches. Couldn’t have breakfast the next morning as we had an early flight

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dianne W., We very much appreciate your comments regarding your stay at the ibis Brisbane Airport. We are pleased to read you experienced a comfortable stay and enjoyed the friendly service provided by our team. We will share your feedback with our team. This feedback will serve as an encouragement as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back to the hotel in the near future. Sincerely, ibis Brisbane Airport

Olga Couples - 10/07/2018 AccorHotels certified review
« Everything was up to standard and cleanliness »

Very good service - food a little expensive in the Bistro but on the whole great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Olga W., We very much appreciate your comments regarding your stay at the ibis Brisbane Airport. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to welcome you back to the hotel in the near future. Sincerely, ibis Brisbane Airport

Le Couples - 10/07/2018 AccorHotels certified review
« Convenient and easy »

Hotel was easy to walk to and rooms were comfortable and quiet. Good price. Staff at restaurant were friendly. Reception staff not so much! Great option for a short stay. Would stay again for stop over without hesitation

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kimberley A., We very much appreciate your comments regarding your stay at the ibis Brisbane Airport. We are pleased to read you had a comfortable stay.We will share your comments with our team. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back to the hotel in the near future. Sincerely, ibis Brisbane Airport

Anonymous Couples - 10/07/2018 AccorHotels certified review
« Comfortable stay in an ideal location. »

Staff were friendly and helpful, room was bright and very clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan F., We very much appreciate your comments regarding your stay at the ibis Brisbane Airport. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to welcome you back to the hotel in the near future. Sincerely, ibis Brisbane Airport

Jasmine L. B. Solo - 10/07/2018 AccorHotels certified review
« Brilliant Hotel, Staff, and Location »

It was fantastic, great view of the planes coming in & out. Perfect location to the airport for arrival or departure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jasmine Le B., We very much appreciate your comments regarding your stay at the ibis Brisbane Airport. We are delighted to read that you had an excellent stay and enjoyed the view of the airport from your room. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to welcome you back to the hotel in the near future. Sincerely, ibis Brisbane Airport

Hugh M. Families - 10/07/2018 AccorHotels certified review
« Pleasant in many ways, handy to airport, enjoyed the meals we had. »

As I said above, plus the staff were vey efficient in managing our booking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hugh M., We very much appreciate your comments regarding your stay at the ibis Brisbane Airport. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to welcome you back to the hotel in the near future. Sincerely, ibis Brisbane Airport

Kristy Solo - 10/07/2018 AccorHotels certified review
« Nice hotel and handy to the airports. »

Clean, fresh room with nice bed. Great location to the airports and handy with transfers. Friendly check-in staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kristy G., Thank you for providing a review of your recent stay at the ibis Brisbane Airport. We appreciate the wonderful feedback highlighting the quality of service and rooms during your recent stay. It is always a pleasure to receive positive feedback. We look forward to welcoming you back to the hotel in the near future. Sincerely, ibis Brisbane Airport

Anonymous Business - 10/07/2018 AccorHotels certified review
« fair as too far without shuttle and a terrible shuttle booking ystem »

fair as too far without shuttle and a terrible shuttle booking ystem

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., Thank you for taking the time to tell us about your experience at the ibis Brisbane Airport. I apologize that your experience with the shuttle booking system was unsatisfactory. Your feedback is very important to us and I have shared with the shuttle company for review. Our Front Office team are on hand 24/7 and can assist with entering your details to arrange the booking. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Peter Mara Ibis Brisbane Airport

Sam Business - 10/07/2018 AccorHotels certified review
« Stay ok basic accomodation, food below expectations. »

Surprised that there was no room service at all. The Pho was absolutely tasteless with next to no beef in it. Ordered a side of battered chips and got a small metal dish with approximately 25 chips that were clearly NOT battered. My partner had beef cheeks and they were tender and full of flavour. Room was quite basic but comfortable and clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., Thank you for taking the time to tell us about your experience at the ibis Brisbane Airport. I am apologize that elements of your restaurant experience did not meet your expectations: Unfortunately the ibis brand does not offer room service at any of the hotels as an alternative we offer all of our meals as a takeaway option for guests to take back to the room. I have share your feedback with the executive chef regarding the pho and beer battered chips. We are constantly reviewing our menu and he will investigate further. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Peter mara Ibis Brisbane Airport

Anonymous Business - 10/07/2018 AccorHotels certified review
« Excellent facilities and customer service. »

This was a fantastic single-night stay; the room was tidy, the staff were very helpful, and everything was well-done.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Matthew M., We very much appreciate your comments regarding your stay at the ibis Brisbane Airport. We are happy to hear you experienced a fantastic overnight at the hotel. Thank you for your feedback regarding our team. It is always a pleasure to receive positive feedback. We look forward to welcoming you back to the hotel in the near future. Sincerely, ibis Brisbane Airport

Anonymous Business - 10/07/2018 AccorHotels certified review
« Quite good »

bathroom towels had hair on it

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tyrell A., Thank you for taking the time to tell us about your experience at the ibis Brisbane Airport. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are addressing your comments with the Executive Housekeeper. Thank you for sharing your experience and I hope to welcome you back to the hotel in the near future. Sincerely, ibis Brisbane Airport

Chris G. Families - 10/07/2018 AccorHotels certified review
« Better than I expected after previuos stays at other Ibis properties. »

Nice restaurant and food at reasonable price. Clean room, pleasant outlook. Good soundproofing and blackout drapes. Very good bathroom. Nice flooring and furnishings.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christopher O., We very much appreciate your comments regarding your stay at the ibis Brisbane Airport. We are pleased to read you had a comfortable stay and enjoyed a meal in the restaurant. One of the key features of the hotel to ensure all guests experience a pleasant night's sleep is the double glazed windows and block out curtains. Thank you again for sharing your experience, and we hope to welcome you back to the hotel in the near future. Sincerely, ibis Brisbane Airport

Cath Couples - 10/07/2018 AccorHotels certified review
« Great location and value for money. »

We were really happy with the location, friendly staff and fabulous breakfast. The pillow was really uncomfortable and the bed was average.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Catherine J., We very much appreciate your comments regarding your stay at the ibis Brisbane Airport. We are pleased to read you enjoyed the location, friendly staff and breakfast. Whilst we understand pillows are a very personal choice, we will take your comments on board. Thank you again for sharing your experience, and we hope to welcome you back to the hotel in the near future. Sincerely, ibis Brisbane Airport

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