Hotel - Novotel Singapore On Stevens
Novotel Hotel Novotel Hotel

Novotel Singapore On Stevens Hotel

4.5/5 369 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
    • Japanese
  • Reception open 24 hours a day
  • Late Check Out
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
  • Outdoor tennis court

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 14 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Novotel Singapore on Stevens is an award-winning hotel, equipped with an infinity pool, lap pool, tennis court, 24-hour gym, 9 meeting spaces, ballrooms and 11 restaurants.

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 254 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 28 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • Automatic temperature control
    • Opening windows
    • WIFI in your room
    • Baby bed
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 2,852 reviews

Our guest reviews for Novotel Singapore On Stevens

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 369 reviews
Callie T. Families - 05/12/2018 AccorHotels certified review
« Relax and enjoyable stay. »

The stay was relax and enjoyable. But poolside a lot of ants crawling. Might need some pest control to take place.

Nesamani.k Business - 04/12/2018 AccorHotels certified review
« very good »

very good,

Hong Y. Families - 04/12/2018 AccorHotels certified review
« Modern, clean and with spacious grounds »

Really enjoyed the spacious grounds of the property including the pool and the green spaces. Room was modern and didnt feel too cramped. Liked the design and the glass bathroom which made the room more spacious. Breakfast had a good spread. Nothing luxurious but ticks all boxes. Generally, staff were friendly.

Seo J. P. Business - 04/12/2018 AccorHotels certified review
« I could not get comfortable sleep »

Overall, the facility or service in your hotel was fine. As good as all the rest of the hotels in your level. ( I am a frequent traveler myself) I strongly advise you to make it clear which elevator to take when returning to the rooms after having breakfast. Perhaps it would be helpful if you put up the notice board indicating which elevators to take. And I could not get to sleep properly. As a frequent traveler, I usually sleep well in any hotels but not those that have bad energies in the rooms. Some hotels have very bad energies, meaning ghost sprites. I have ability to detect bad energies and the room I stayed in was just bad enough to disturb my sleep profusely. And also most of my team members complained that they couldn't get good sleep either. I advise you to clear away those bad energies in the rooms with the help of Psychic mediums. If you don't believe in this, forget about what I say! I will neither sleep in your hotel again nor advise anyone to go to your hotel.

Halim Couples - 04/12/2018 AccorHotels certified review
« Comfortable and relaxing experience »

The staffs are polite and helpful. The room is nicely design and the bed is very comfortable. Too bad during my ladt stay the room is not really clean. Can see dusk on the headboard bed (acrylic design on top of headboard). Also found dusks on the side iron coffee table. During my last stay, I booked for deluxe but no razor provided.

Our hotel has responded to the review
Our hotel has responded to the review

Dear H.N, Thank you for taking the time to tell us about your experience at the Novotel Singapore On Stevens. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kevin Bossino General Manager

R M. Business - 04/12/2018 AccorHotels certified review
« Amazing. The staff in particular were a credit and couldn't have done more to assist with anything we needed »

Perfect. The staff were amazing and couldn't do enough to help, regularly going above and beyond to make sure we had everything we needed. Food was great and a lot of choice.

Imelda Families - 03/12/2018 AccorHotels certified review
« excellent service »

all services are excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear I, It is my pleasure to know that the team rendered their services well.Your comments have been shared with them and they are glad to receive such positive compliments. On behalf of all of us here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

Naruemon S. Business - 03/12/2018 AccorHotels certified review
« Acceptable quality »

It is convenient when the conference is at the hotel. But conference room is to small

Our hotel has responded to the review
Our hotel has responded to the review

Dear N, Thank you for your feedback. I appreciate the opportunity you have given us to identify areas needing improvement through your constructive review. Thank you again for sharing your experience and we look forward to welcoming you back in the near future. Sincerely, Kevin Bossino General Manager

Liana Families - 03/12/2018 AccorHotels certified review
« Good Stay @ Novotel »

Very good service... nice ambience...

Our hotel has responded to the review
Our hotel has responded to the review

Dear N.B, It is my pleasure to know that the team rendered their services well.Your comments have been shared with them and they are glad to receive such positive compliments. On behalf of all of us here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

Kevin Business - 03/12/2018 AccorHotels certified review
« Well appointed brand new property »

Lovely new hotel with great team! Didn’t have enough time to explore. Would love to in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear K.J.L, Thank you for making us your choice of stay and the pleasure is ours to have been at your service.I am glad to know that you had an overall great stay with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

Lloyd Business - 02/12/2018 AccorHotels certified review
« Great hotel for business or leisure travel »

I stayed at the Novotel on Stevens while attending a conference. The hotel has a great location and facilities. The room itself is comfortable and well-appointed. The restaurant has an international flair, with selections from India, Singapore, China as well as Western items. I especially appreciated the beverage selections, which included several kinds of juice and specialty coffees.

Our hotel has responded to the review
Our hotel has responded to the review

Dear L.K, It is my pleasure to learn that you had a wonderful experience with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again! Sincerely, Kevin Bossino General Manager

Gilbert D. L. Business - 01/12/2018 AccorHotels certified review
« A pleasant, modern & convenient place to stay »

I found the hotel modern. Though unlike others, the front desk is limited but service was quick. Housekeeping was perfect. Even if it is located quite a distance from Orchard Road, the shuttle was a solution to this. Public transportation was also close by.

Our hotel has responded to the review
Our hotel has responded to the review

Dear P.G, It is my pleasure to learn that you had an overall positive experience with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again! Sincerely, Kevin Bossino General Manager

Jitesh P. Business - 01/12/2018 AccorHotels certified review
« Well looked after »

Staff are polite service is good. Facilities are very good.conveniently located.

Our hotel has responded to the review
Our hotel has responded to the review

Dear J.P, It is my pleasure to learn that you had an overall positive experience with us and that you were well looked after. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again! Sincerely, Kevin Bossino General Manager

L. H. Couples - 30/11/2018 AccorHotels certified review
« Very nice, room is clean, service is good, staff are very kindly and friendly. »

Very nice, room is clean, service is good, staff are very kindly and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear H, It is my pleasure to know that the team rendered their services well.Your comments have been shared with them and they are glad to receive such positive compliments. On behalf of all of us here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

Anonymous Business - 30/11/2018 AccorHotels certified review
« Very Good - »

I really liked the place and always stayed with Novotel in Singapore

Our hotel has responded to the review
Our hotel has responded to the review

Dear J, Thank you for making us your choice of stay and the pleasure is ours to have been at your service.I am glad to know that you had an overall great stay with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

V. H. Families - 30/11/2018 AccorHotels certified review
« Staff are all very nice »

I had a wonderful time at the hotel, staff at the lobby and check in are good .

Our hotel has responded to the review
Our hotel has responded to the review

Dear H.S.M, It is my pleasure to know that the team rendered their services well.Your comments have been shared with them and they are glad to receive such positive compliments. On behalf of all of us here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

Jayclyn W. Business - 29/11/2018 AccorHotels certified review
« As usual, my meeting room assitant Dinie was very helpful and accommodating. »

I did not stay in personally but i've received only compliments from our colleagues who did.

Our hotel has responded to the review
Our hotel has responded to the review

Dear J.W, We very much appreciate your comments regarding your experience at the Novotel Singapore On Stevens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin Bossino General Manager

L. J. W. Couples - 29/11/2018 AccorHotels certified review
« Extremely satisfied »

Extremely satisfied

Our hotel has responded to the review
Our hotel has responded to the review

Dear J.W, It is my pleasure to learn that you had an overall positive experience with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

Hugh Solo - 28/11/2018 AccorHotels certified review
« Nice clean new . Bit of a trek to anywhere »

Nice clean new hotel. Just very little within walking distance

Our hotel has responded to the review
Our hotel has responded to the review

Dear H, Thank you for your feedback. I appreciate the opportunity you have given us to identify areas needing improvement through your constructive review. Thank you again for sharing your experience and we look forward to welcoming you back in the near future. Sincerely, Kevin Bossino General Manager

B. E. C. Solo - 28/11/2018 AccorHotels certified review
« The facilties and room are great »

I will like to compliment the receptionst , Miss Kimberly.She is very polite and possess a good customer service skill. I saw how she answered the phone and serving other customers. I strongly believed other customers will felt the same sentiments as me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear E.C, It is my pleasure to know that Kimberly rendered her services well.Your comments have been shared with her and she is overjoyed to receive such positive compliments. On behalf of all of us here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

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