Hotel - Novotel Singapore On Stevens
Novotel Hotel Novotel Hotel

Novotel Singapore On Stevens Hotel

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4.5/5 135 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Babysitting on request
  • Outdoor tennis court

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 10 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 254 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • WiFi in your room
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 777 reviews

Our guest reviews for Novotel Singapore On Stevens

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 135 reviews
AccorHotels certified review
Willem C. Business - 12/02/2018
« Great hotel, excellent value for money »

The stay was as i have come to expect from Novotel, value for money, great food and excellent location. One key thing though, i had a last minute emergency and had to extend my stay for one night. The reservations department had said it was all fully booked but Mr. Eugene at the front desk saved my trip - and my business deal by allowing us to stay in the hotel and carry on with our meetings, which otherwise would have a big problem by us having to change hotels during the day. So my sincere thanks and gratitude to Mr Eugene of the front desk. A life saver.

AccorHotels certified review
Clive R. Business - 12/02/2018
« Nice hotel with good service »

It was good. Liked the room and facilities. The taxi line was a challenge though.

AccorHotels certified review
Michelle Business - 12/02/2018
« Amazing new hotel - one of the best Novotels »

Beautiful new hotel, amazing and helpful staff, great food and exec lounge. Only small issue was the location - only 15 minute walk to Orchard road which was great - but trying to get a taxi was very difficult - make sure you plan for about a 20 minute wait - would suggest pre-booking

AccorHotels certified review
Moh Friends - 11/02/2018
« Pleasant front line staff »

Front line staff for check-in was warmth and approachable. However as members of Accor, when I was redeeming my drinks at the bar, the service level dropped tremendously when I informed the service staff that I am here to redeem my welcome drink.

AccorHotels certified review
Santhi R. Couples - 11/02/2018
« Pleasant »

Room was clean and cozy . However service was lacking. Requested for a wine opener and had to call three times and after an hour it came. Breakfast was so so. Chicken curry was salty and the fried rice was dry. I feel the staff can be more friendly and approachable. Thank you.

AccorHotels certified review
Robert L. Business - 11/02/2018
« Work Trip »

The hotel was very good. The staff were pleasant and helpful. The location is great with many food options close by.

AccorHotels certified review
Anil S. Business - 11/02/2018
« Nice property and very well maintained »

Overall experience was great but got some issue in lift (all) not working for couple of hours. Such properties not expected to have Lift outage for so long.

AccorHotels certified review
Ashton Business - 10/02/2018

Beautiful hotel.. First class service... Very friendly staff

AccorHotels certified review
Alan A. Couples - 10/02/2018
« Service excellent, club level very well done. »

Initially problems with room, had been used by heavy smoker. Moved to better room then everything fine. Restaurant very good.

AccorHotels certified review
Graeme S. Business - 10/02/2018
« Very comfortable, clean Hotel with fantastic friendly staff. »

Friendly staff. Clean rooms. Good food selection. Executive Lounge well catered.

AccorHotels certified review
S. H. Couples - 09/02/2018

Clean, Nice & helpfull staff, room size & bathroom size ok.

AccorHotels certified review
Anonymous Business - 09/02/2018
« Very nice hotel but layout is confusing »

Good, but I ended up in the lifts for the Mercure rather than Novotel after using the pool. I think this needs to be better labeled.

AccorHotels certified review
C. Friends - 09/02/2018
« Busy hotel »

- The rooms were not ready when we arrived even if it was 3:00pm. The problem is that when we came back at 6:00, our room cards were not ready too and we had to wait again. Hopefully the staff is very nice. - I have had also a problem in my room. I opened a door and I was in another room of a customer with all his luggage but he was not in his room. Something must be done to secure the doors of the rooms which are connected. - Regarding breakfast, no "chocolat croissant" and no lemon tea. Plain yogurt was industrial.

TripAdvisor review
Couples - 09/02/2018
« Excellent hotel, personal welcome, quiet location »

We enjoyed staying at an Executive Suite with lounge access in a hotel only two months old. The welcoming was warm and personal and all staff was very attentive and caring. The hotel and suite rooms are very tastefully made. Good bed comfort, nice interior, quiet A/C and no noise from traffic. Excellent lounge and brand new Life Fitness equipment in the Gym and two very pleasant pools. We had breakfast in the larger breakfast room that had everything you could wish. We can highly recommend this hotel! Will be pleased to come back next time we will visit Singapore. By the way, the hotel has a variety of adjacent restaurants, Italien, Fish, Wine focused etc. We tried the Italien restaurant and that one was very good.

AccorHotels certified review
Merv Business - 08/02/2018
« Made Feel Welcomed »

Arrived late in the evening and had a very welcoming and organised Check In experienced which set the tone for the balance of 5 days. The associates at the Executive lounge were only too pleased to assist when asked to lend some assistance. Great representatives for the hotel, the industry and Singapore.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M.K, Thank you very much for your lovely review of Novotel Singapore on Stevens! The pleasure is ours to have served you and thank you very much for choosing Novotel Singapore on Stevens. We are truly delighted to have been at your service. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. I will share your positive feedback with our Premier Lounge team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On behalf of the Management and team members here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again! Sincerely, Kevin Bossino General Manager

AccorHotels certified review
Imi M. Business - 08/02/2018
« Great hotel, small desk for business productivity, work/desk chair not comfortable »

Great facilities overall.

AccorHotels certified review
K. P. K. Families - 08/02/2018
« K. »

Good room, good service, nice breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear P.K, Thank you for your review of Novotel Singapore on Stevens. It’s a delight to know that the room, breakfast and the service from the team left a positive imprint on you. Your comments have been shared with the teams and I am sure that this will serve as an encouragement as we strive to continuously improve our products and the quality of our services. Thank you for choosing Novotel Singapore on Stevens! We look forward to the pleasure of welcoming you back and delivering another memorable experience! Sincerely, Kevin Bossino General Manager

AccorHotels certified review
Jon Business - 08/02/2018
« novotel »

good staff,excellent b/fast.the pool is nice and the location good too,i liked everything.i would like to say the front desk setup isnt ideal.long waits and you cant call th front desk directly must go thru the operator.maybe change that in some way?booking.com i used them they ripped me off and still havent got back to me,i will try to directly book with you in future.can you ask them to answe my mail/complaint as i think youve more power

AccorHotels certified review
George Couples - 08/02/2018
« Very nice place to stay »

Very nice hotel. Location might not be the best for some tourist. Close to botanical gardens.

AccorHotels certified review
Adam A. Couples - 08/02/2018
« A new and beautiful hotel »

I only stayed for a night . Wished im able to stay longer . Beautiful hotel. Great location. Shuttle bus is provided to go to the nearby orchard road. The breakfast is fantastic! I love how the premier lounge is peaceful , great food and no kids . The rooms are amazing and very comfortable. The staffs are very helpful and polite. Only thing , i wish the tv are installed in a way that guests can attach portable dvd with ease especially since rooms are not attached with it. I booked the suite .

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