Novotel Singapore On Stevens Hotel 4 stars

TripAdvisor rating 4.5/5 587 reviews
Novotel Singapore On Stevens
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+ 26 Services
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Room 1

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Hotel extras

  • Tropical Lush Urban Paradise.

  • Prime city centre location, near Orchard Road and UNESCO Site, Singapore Botanic Gardens.

  • Unlimited high-speed internet access on multiple devices.

  • 24-hour room service, gym and laundromat. Large infinity pool, lap pool, and 4 dining outlets.

  • Free parking during lunch and dinner. Overnight parking for hotel guests.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Singapore Changi AirportPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Late Check OutPaying
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Babysitting on request
  • Outdoor tennis court
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 14 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
Information message

Novotel Singapore on Stevens is an award-winning hotel, equipped with an infinity pool, lap pool, tennis court, 24-hour gym, 9 meeting spaces, ballrooms and 11 restaurants.

Hotel location

Novotel Singapore On Stevens

Orchard District
28 Stevens Road, #01-01
257878
257878
singapore
singapore

Tel: +6564916100

Fax: (+65)64916085

Contact email

Check-in from 14h00

Check out up to 12h00

  • 105, 132, 190, 972 :   CITY

  • MRT BLUE LINE :   DOWNTOWN LINE STEVENS

  • By plane

    Singapore Changi Airport At 2km / 12 miles - Shuttle paying

GPS :1.313439, 103.828417

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Superior Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 24
  • Views: Pool side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 24
  • Views: City side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Deluxe Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 24
  • Views: City side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Deluxe Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 24
  • Views: City side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Premier Floor Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 24
  • Views: City side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Premier Suite with 1 king bed

  • Max. number of persons: 4
  • Area: From 48
  • Views: City side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

FOOD EXCHANGE

Type of cuisine: Regional

Food Exchange features an international cuisine with live cooking stations, where the chefs prepare the food right in front of you. The open, relaxed setting is open from 6.30am to 10.00pm - perfect for breakfast, lunch and dinner.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

L'APÉRITIF TAPAS BAR

Photo non contractuelle / Strictly non binding

L'Apéritif Tapas Bar serves French-inspired cocktails and European and Asian tapas. The ideal place to unwind with friends, or enjoy the wide selection of wines, craft beers and signature cocktails.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 14

  • Maximum size: 450

  • Maximum capacity: 420 people

  • Maximum banquet capacity: 320 people

Find out more

Our guest reviews for
Novotel Singapore On Stevens

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

5,047 reviews

tripadvisor

TripAdvisor Rating 4.5/5

587 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Need to improve check in customer service and ensure breakfast buffet food is warm. Most food cold

Customer review rating 4.4/5

L A. Business - 06/11/2019 Confirmed reviews AccorHotels

Room excellent and high standard of cleanliness. Feedback above re food also applies to room service which was cold and poor

Comforting stay

Customer review rating 4.4/5

L. M. Y. Families - 06/11/2019 Confirmed reviews AccorHotels

Room was spacious and clean. Check-in was a breeze. I used to think that Novotel was a hotel catered more to business travellers but this stay has changed it. The image has totally changed to a vibrant and fun environment. Keep it up!

Exceptional

Customer review rating 4.4/5

Danny Couples - 06/11/2019 Confirmed reviews AccorHotels

Excellent location, wonderful hotel and fantastic staff! Only 1 suggestion, the breakfast buffet was cold on each occasion and the selection was very limited

Good customer service. Clean environment

Customer review rating 4.4/5

Anonymous Friends - 06/11/2019 Confirmed reviews AccorHotels

Awesome! We had a free upgrade to enjoy the premium lounge. Nice hospitality with good essential facilities like meeting room and printing service for guest.

Guest of the day

Customer review rating 4.4/5

Lionel T. Families - 05/11/2019 Confirmed reviews AccorHotels

Fantastic. Well pampered. Meticulous service. Celebrated my wife’s birthday and she thoroughly enjoyed herself.

Always happy with the service

Customer review rating 4.4/5

Jean J. B. D. C. Business - 04/11/2019 Confirmed reviews AccorHotels

It was very good as always. I needed some documents printed which was handled very quickly.

Dear J.J.P, It is a great delight to know that you were satisfied with every aspect of your stay with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

Ms Shyna C.

Customer review rating 4.4/5

Shyna C. Families - 04/11/2019 Confirmed reviews AccorHotels

It was amazing!

A hotel of good ambience and service

Customer review rating 4.4/5

Rainer A. Business - 04/11/2019 Confirmed reviews AccorHotels

All in one is was a good and well serviced stay

Dear R.A, It is my pleasure to learn that you had an overall positive experience with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. Thank you for choosing Novotel Singapore on Stevens! We certainly look forward to the pleasure of welcoming you back and delivering another memorable experience! Sincerely, Kevin Bossino General Manager

Very Good Hotel

Customer review rating 4.4/5

Lkh Families - 04/11/2019 Confirmed reviews AccorHotels

Pleasant stay, it just a bit far from MRT Station, lucky it has free shuttle.

Dear L.K, It is a great delight to know that you were satisfied with every aspect of your stay with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

Good

Customer review rating 4.4/5

Anonymous Friends - 04/11/2019 Confirmed reviews AccorHotels

Overall stay is pleasant.

Pleasant Stay

Customer review rating 4.4/5

Joseph Couples - 04/11/2019 Confirmed reviews AccorHotels

Was upgraded upon check-in. My partner and I were extremely pleased with our stay here.

Very Good

Customer review rating 4.4/5

T. T. M. U. Families - 04/11/2019 Confirmed reviews AccorHotels

Excellent

Location, facility, service all great

Customer review rating 4.4/5

Anonymous Business - 04/11/2019 Confirmed reviews AccorHotels

Overall experience very good. Like the restaurant selection you have. Breakfast (fruits) not as fresh as before though.

Dear J.P, We very much appreciate your comments regarding your stay at the Novotel Singapore On Stevens. It’s a delight to know that the location, facilities and team left a positive imprint on you. Your comments have been shared with the teams and I am sure that this will serve as an encouragement as we strive to continuously improve our products and the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin Bossino General Manager

great hotel

Customer review rating 4.4/5

Seth Solo - 03/11/2019 Confirmed reviews AccorHotels

Very pleasant hotel n friendly staff

Dear S.A, It is my pleasure to learn that you had an overall positive experience with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

Cooked breakfast is COLD!

Customer review rating 4.4/5

Julie Business - 03/11/2019 Confirmed reviews AccorHotels

Breakfast was completely cold! (Eggs, hash browns, bacon, sausage). I was the first person to arrive at 6.30 am on two days and it should be hot! This is not only disappointing but a hygiene issue. Check in/out is also unorganised and inefficient.

very spoilt and comfortable

Customer review rating 4.4/5

Kated Couples - 03/11/2019 Confirmed reviews AccorHotels

due to delayed flight home, our experience was relaxed and truly carefree.

Dear K.D, It is a great delight to know that you were satisfied with every aspect of your stay with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

Great Customer Service Experience

Customer review rating 4.4/5

Haryadi C. Families - 01/11/2019 Confirmed reviews AccorHotels

It was absolutely stunning; It's a great experience right from the start

Dear H.C, It’s our immense pleasure to have served you and thank you very much for your rewarding review of Novotel Singapore on Stevens. Guest satisfaction is very important to us and I am glad to know that you were satisfied with every aspect of your stay with us.. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

Clean, lovely view, quiet and private.

Customer review rating 4.4/5

K. Couples - 31/10/2019 Confirmed reviews AccorHotels

Really enjoyed the experience.

Dear S.K, It is my pleasure to learn that you had an overall positive experience with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

Very nice and very cooperative staff

Customer review rating 4.4/5

Denish S. Families - 31/10/2019 Confirmed reviews AccorHotels

Nicely made

Dear D.S, It is my pleasure to learn that you had an overall positive experience with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager

Room is comfortable and good size .

Customer review rating 4.4/5

Anna Solo - 31/10/2019 Confirmed reviews AccorHotels

Front office lack of staff , there is only one staff for 3 counter

Dear S.G.C, It is my pleasure to learn that you had an overall positive experience with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. And also appreciate the opportunity you have given us to identify areas needing improvement through your constructive review. On behalf of all of us here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again. Sincerely, Kevin Bossino General Manager
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