Hotel - Novotel Singapore On Stevens
Novotel Hotel Novotel Hotel

Novotel Singapore On Stevens Hotel

4.5/5 339 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
  • Reception open 24 hours a day
  • Late Check Out
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
  • Outdoor tennis court

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 14 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Novotel Singapore on Stevens is an award-winning hotel, equipped with an infinity pool, lap pool, tennis court, 24-hour gym, 9 meeting spaces, ballrooms and 11 restaurants.

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 254 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 28 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • Automatic temperature control
    • Opening windows
    • WIFI in your room
    • Baby bed
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 2,453 reviews

Our guest reviews for Novotel Singapore On Stevens

100% genuine reviews from our guests

Find out more
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4.5/5 TripAdvisor Rating 339 reviews
Dean Families - 11/10/2018 AccorHotels certified review

- room not ready at 16.00

Souw I. I. Families - 11/10/2018 AccorHotels certified review
« Good »

Comfortable

P. Couples - 11/10/2018 AccorHotels certified review
« Like Our Second Home »

Clean, great service, but no afternoon tea :(

Anonymous Business - 11/10/2018 AccorHotels certified review
« Great stay »

Nice and attentive help. Special mentioning of Mr. Ashok Rumaran at the concierge. He helped me enormously to trace my iphone which I left in a taxi when arriving at the Novotel.

Kristin Friends - 11/10/2018 AccorHotels certified review
« New hotel »

It was a good hotel to stay in Singapore. The location is near Orchird road & they provide shuttle bus to go there, which is a big plus point for me. The bed is quite big and nice, somehow the bathroom door couldn't close properly, so it still has a gap when i close it All the staff are very friendly & helpfull It's a good experience to stay in here, would love to come back here again next time

Sunny Families - 10/10/2018 AccorHotels certified review
« A clean and comfortable room »

Thank you for responding to my late arrival. I could spend a comfortable night because it was more neat and comfortable than I thought. I was sad that we could not enjoy swimming pool because of our schedule. Next time I visit Singapore, I really want to stay again.

Niezel H. Couples - 10/10/2018 AccorHotels certified review
« Decent new Hotel »

Clean rooms, comfortable pillows and bed. Staffs are helpful.

Steve C. Business - 10/10/2018 AccorHotels certified review
« Great location and Hotel for business and shopping »

Excellent stay, lovely staff, great pool, good executive lounge.

Russell C. Families - 10/10/2018 AccorHotels certified review

It was a pleasure to stay here the shuttle bus is what made it for our family. Unfortunately your kids corner wasn’t very attractive to our children it is a very small space for them. Myself I’m in hospitality and it was very disappointing to see the head chef working without a hat but all of his junior staff did.

Bob Couples - 10/10/2018 AccorHotels certified review
« Anniversary Staycation »

Overall a wonderful stay. Satisfied with the service given & buffet spread was delicious.

Michael Friends - 09/10/2018 AccorHotels certified review
« Normal »

was expecting a room upgrade or something since was there for my birthday staycation but was only given a piece of cake for two person. however, the staff were quite efficient and prompt with their work.

T. Q. H. Friends - 09/10/2018 AccorHotels certified review
« Good »

So good and friendly. I really like Novotel Singapore.

H. M. D. Business - 09/10/2018 AccorHotels certified review
« Good »

Everything is OK so work OK when working in Singapore

Sariparamita K. Families - 08/10/2018 AccorHotels certified review
« A Short but Fun Gateaway »

Love the newness on Stevens Road, and your service was very good and sincere.

Our hotel has responded to the review
Our hotel has responded to the review

Dear S.K, Thank you for your review of Novotel Singapore on Stevens. It is my pleasure to learn that you had a fun getaway and enjoyed your experience with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again! Sincerely, Kevin Bossino General Manager

Michael H. Business - 08/10/2018 AccorHotels certified review
« Unorganised... »

This is the second time I have stayed at the property. Both times room bedding was not what I requested. Also room service slow...over 1 hour...no phone pick up and had to go downstairs to order at front desk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M.M.H, Thank you for taking the time to tell us about your experience at the Novotel Singapore On Stevens. I regret to learn that your experience did not meet your expectations. Please rest assured that your feedback has been shared with the relevant Department Heads for further review and constructive action. I am deeply concerned and share your disappointment with the issues you experienced at our Hotel. I appreciate the opportunity you have given us to identify areas needing improvement through your constructive review. I do hope that your experience does not keep you from staying with us again as we look forward to welcoming you back in the near future. Sincerely, Kevin Bossino General Manager

Nancy S. Business - 08/10/2018 AccorHotels certified review
« Exceed expectations »

Great hotel great service value for money

Our hotel has responded to the review
Our hotel has responded to the review

Dear N.S, It is my pleasure to learn that your recent stay with us exceeded your expectations. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again! Sincerely, Kevin Bossino General Manager

H. J. H. Families - 08/10/2018 AccorHotels certified review
« Good experience »

We did a wedding lunch at your hotel. Good experience overall; experienced staff to assist through the preparation and event. Good room too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear H.J.H, Congratulations and thank you very much for your rewarding review of Novotel Singapore on Stevens. It is my pleasure to learn that you had an overall positive experience with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again! Sincerely, Kevin Bossino General Manager

Ahmed Friends - 08/10/2018 AccorHotels certified review
« Worth the money. »

Our stay was worth the money. Mini bar was a bit of a bummer. And the walking distance to Orchard Street was a tad long.

Our hotel has responded to the review
Our hotel has responded to the review

Dear A.N, It is my pleasure to learn that you had an overall positive experience with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again! Sincerely, Kevin Bossino General Manager

Jolita C. Families - 07/10/2018 AccorHotels certified review
« Quite good »

The front desk service was excellent. The facilities were exceptional and the shuttle bus service was also very good. However, we had some problems with the cleaning. The cleaners didn't seem to have a "system" and would come at any random time to clean. Some of my papers were thrown away and often all towels etc were replaced when we didn't require them to be. Otherwise, a good stay!

Our hotel has responded to the review
Our hotel has responded to the review

Dear J.C, It is my pleasure to learn that you had an overall positive experience with us. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. Please rest assured that your feedback about the housekeeping service has been shared with our Executive Housekeeper for further review and constructive action. On behalf of all of us here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again! Sincerely, Kevin Bossino General Manager

Jackie Families - 07/10/2018 AccorHotels certified review

Room is very clean and services is great, location is best.

Our hotel has responded to the review
Our hotel has responded to the review

Dear H.N, It is my pleasure to learn that you had an overall positive experience with us and that you were pleased with our location and the service from our team members. Reviews such as yours are an affirmation for us that guests appreciate the quality of our products and services. On behalf of all of us here at Novotel Singapore on Stevens, thank you very much for your patronage and we look forward to the pleasure of welcoming you back again! Sincerely, Kevin Bossino General Manager

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