Hotel - Pullman Sydney Airport
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Pullman Hotel

Pullman Sydney Airport Hotel

191 O Riordan Street 
2020  MASCOT
AUSTRALIA

475 reviews
TripAdvisor Rating Based on 475 reviews
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Fitness centre
  • Babysitting on request

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • SYDNEY
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Golf  (Nearby)
  • Tennis  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 23:59
    • Opening hours : Week-end 0:00 - 23:59

Business services

  • 3 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Our rooms

  • 229 rooms
  • 100% non-smoking hotel
  • 10 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • WIFI in your room
    • Pay per view channel(s)
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 3,298 reviews

Our guest reviews for Pullman Sydney Airport

100% certified reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 475 reviews
Certificate of excellence 2016
AccorHotels certified review
Graham M. Families - 24/06/2017
« Enjoyable, well appointed room, great staff »

Key feature was friendly helpful and efficient staff at reception, servicing room, restaurant and executive lounge

AccorHotels certified review
David E. Business - 23/06/2017
« Great Night after a long day »

Very nice hotel after a very long and hard day

AccorHotels certified review
Anonymous Business - 23/06/2017
« Accomodation is great - restaurant is very poor for such a high class facility »

I feel the menu and service in the restaurant could be so much better - waiting time is too long, selection of food is too limited. Service is generally very poor - I ordered a drink and was given the incorrect one. Coffee was undrinkable. Breakfast buffet runs out of food and eggs are always cold. Selection is good though. On the night of arrival our co-workers could not be seated in the restaurant due to being "smashed" as stated by the waiter. They had to have room service instead despite half the restaurant being over half empty.

AccorHotels certified review
Mel K. Business - 23/06/2017

The Pullman is one of my favourite hotels. Unfortunately this stay I had an issue with a loud noise in my room which continually woke me both nights.

AccorHotels certified review
Tim Business - 23/06/2017
« pretty good »

Clean rooms, nice décor,

AccorHotels certified review
Anonymous Business - 23/06/2017
« Really lovely  »

Great hotel, lovely gym and nice rooms. Front of house staff were so helpful.

AccorHotels certified review
Lisa Business - 22/06/2017
« Always great  »

Really great stay Beds very comfy Service is excellent

AccorHotels certified review
Mia Families - 22/06/2017
« Perfect »

Brief and express check out

AccorHotels certified review
Mel A. Business - 22/06/2017
« Friendly staff and exceptional accommodation »

The staff are always friendly and the facilities are amazing - I have been staying regularly with you over the last few months and each time I order food (and I state my allergy) my food arrives covered in the food I am allergic too. I was even told by one staff member, it is because it is cooked in a westernised way.

AccorHotels certified review
Anonymous Solo - 22/06/2017
« Relaxing »

I needed to relax before my overseas journey, the Pullman allows that with excellent amenities, great staff and room was first class.

AccorHotels certified review
Anonymous Families - 22/06/2017
« Great staff restaurant was pricey but of good quality bar staff were excellent  »

Check in and out was excellent Greeting outside was excellent restaurant and room was also excellent

TripAdvisor certified review
S6867YKpaulp Family - 22/06/2017
« Comfortable stay »

Excellent location close to Sydney Airport. Good service, friendly & helpful staff. Pleasant, relaxed meal. Quiet rooms despite proximity to the Airport. Cannot think of anything else to say to makre up 200 words!!!

Our hotel has responded to the review
Our hotel has responded to the review

Thank you - no need to say more you've summed it up well. Thanks and hope to see you again soon

AccorHotels certified review
Louissa Families - 21/06/2017
« nice stay but disappointing lounge »

Room was lovely but lounge was disappointing. Arrived at 6pm for evening service and very little food selection. I don't believe a few spring rolls is an inviting canape selection. Poor ambience with loud depressing sky news playing with no music or cheer. Breakfast was lovely and it was nice to now have the option to eat downstairs or in the lounge. Front reception were helpful friendly and approachable.

AccorHotels certified review
Greg Couples - 21/06/2017
« We loved the new room. Cool bathroom design. »

We wanted to stay somewhere that was clean, comfortable, close to the city. Pullman at Mascot exceeded our expectations. Bed was comfortable and the bathroom is a cool design.

AccorHotels certified review
Claire G. Families - 21/06/2017
« Great overnight stay between flights »

We had a great stay at the Pullman. Its a really nice, new hotel. Rooms very clean, beds were really comfy and decor nice and modern. Breakfast was included and the buffet was one of the best I've had - lots of choice, nicely presented and all tasted delicious. Staff were very nice and service was really good - from front desk, dining and the porters.

AccorHotels certified review
Tim Couples - 21/06/2017
« Faultless  »

Seamless check in with professional and genuinely friendly Reception staff (Shelby?). Great corner room, at end of corridor as requested, with thoughtful birthday greeting in room for my partner! Perfect quiet night after long flight and before long drive. Thank you!

AccorHotels certified review
Greg E. Couples - 20/06/2017
« Great hotel but dining room service shocking! »

The hotel & amenities were great; the only complaint we have is that our evening meal took 2 hours!!! WE were in the dining room by 5:45 as we were exhausted and wanted an early night, and we both had small meals but 3 courses, there was at least 30 minutes between each course and we had to call over the wait staff to organise these!!

AccorHotels certified review
Lyn M. Couples - 20/06/2017
« Excellent service and staff helpful »

We were very impressed with staff and their pleasant friendly manner. Assisted us with bags on arrival as we had to then deliver our car to family. Rooms are excellent, comfortable and very quiet considering proximity to airport.

AccorHotels certified review
Anonymous Business - 20/06/2017
« reasonble »

overall reasonable experience, however I think your meals for lunch and dinner need to be better value for money, the $29 salt and pepper squid was not good value at all.

AccorHotels certified review
Cheryl Couples - 20/06/2017
« Nice hotel, but arrival difficult »

The hotel is very nice. The room we had was spacious and very stylish. We arrived at Sydney airport after a flight delay somewhat later than anticipated on a Friday night. I understood from its website that the hotel had a shuttle bus to get us to the hotel and went in search of that. On ringing the hotel when we could not find it, we were advised that we needed to go to a shuttle bus desk, that the Pullman does not have its own dedicated bus. On arrival at the desk, there was no one in attendance. Rang the hotel again and ended up deciding to get a taxi. The taxi line was long and then we saw the bus we were supposed to get. We had to pay for the privilege of the bus and then be taken to other hotels before ours, with no clue where on earth we were. We had a pleasant dinner and breakfast the next morning when we got to the hotel and the service was reasonably good. However, arriving late on a chilly, wet evening and having to find our way to the hotel from the international terminal was not an experience I am in a rush to repeat.

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