Hotel - Pullman Sydney Airport
Pullman Hotel Pullman Hotel

Pullman Sydney Airport Hotel

4.5/5 846 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • SYDNEY
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 23:59
    • Opening hours : Week-end 0:00 - 23:59

Business services

  • 3 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Our rooms

  • 229 rooms
  • 100% non-smoking hotel
  • 10 rooms for people with reduced mobility
  • 10 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Turn down service
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Web TV
    • WIFI in your room
    • Baby bed
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 7,940 reviews

Our guest reviews for Pullman Sydney Airport

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 846 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Family - 06/12/2018 TripAdvisor review
« Convenient and Great Service »

The hotel is conveniently close to the Sydney airport. There is constant train service that can take you from the Domestic or International Terminal to Mascot Station which is only a few minutes walk from the hotel. I was impressed with the customer service and hospitality at the front desk and restaurant. It was also quite easy to catch a train to the city. We enjoyed our stay and would come back to Pullman.

Margo Couples - 04/12/2018 AccorHotels certified review
« Disappointing ceckin »

Our check in was completed by a very rude individual. The other two staff at reception were really lovely especially the member that comes from New Zealand. The lady at the Conceirge was also helpful. Staff in Executive room were fabulous and so kind and gentle. Hotel was lovely but our stay was mediocre because the first impression this other person created and treated us when we first arrived.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M., Thank you for taking the time to tell us about your experience at the Pullman Sydney Airport. I am sorry that some aspects of your experience did not meet expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we will address the cause of the issues you experienced in order to prevent future occurrences. We appreciate your sharing your concerns, and it is our hope that we have the opportunity to better serve you in the future. Sincerely, Bernie Boller General Manager

Ross R. Couples - 04/12/2018 AccorHotels certified review
« Thoroughly enjoyed our overnight in a quality hotel. »

Reception and Restaurant staff could not have been more engaging or personable. They were at once professional and great ambassadors for Pullman. Enjoyed the hotel immensely.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr R., We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cristina Knudsen Assistant Manager

Solo travel - 04/12/2018 TripAdvisor review
« TOP OF THE LIST »

For the best accommodation overnight leaving or returning to Sydney, the Pullman Mascot certainly tops the list, staff extremely helpful. room very comfortable, rain shower in bathroom just the best, meals top quality, overall an excellent experience. Location short walking distance from Mascot railway station.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Squirrel383, thank you for sharing your experience and your five star review of your time with us. Hope to see you again soon

oliverau264 Business - 04/12/2018 TripAdvisor review
« Overall fine visit »

I am a regular visitor to this hotel on business and have stayed here more times than I can count. The service from staff is consistently very good. The rooms are excellent and breakfast offering is fantastic. The executive lounge is very comfortable and quiet at most times I visited. On this particular visit I found the hot water in the room a little inconsistent with the maximum temperature even after being left on for awhile being 'warm' and seemingly only from the hand held shower with the rain shower temperature being luke warm at best. Apart from this the only other thing that stood out to me is that the coffee offered at breakfast is consistently bad - I think on each visit I have noticed this and only remembered for this review now. Basically either the machine is doing something wrong with the coffee or the bean/roast mix is odd but the coffee is weak and tastes strange. Maybe some barista or coffee expert is needed to get some input here.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Oliverau264, thank you for sharing your experience with us. The review regarding the hot water is noted and already is being addressed by our team. I'll look to share other comments regarding the coffee machines with the rest of the team. Thank you so much for your feedback!

Margaret H. Families - 03/12/2018 AccorHotels certified review
« Family Sydney Shortbreak »

Luxury Escapes discovery of great hotel close to Sydney airport with great service, rooms,view and transport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Margaret, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Bernie Boller General Manager

T M. Business - 03/12/2018 AccorHotels certified review
« Amazing »

Fantastic modern hotel, wonderful service and very convenient

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cristina Knudsen Assistant Manager

D. Business - 03/12/2018 AccorHotels certified review
« really average »

noisy due to work rate agreed for breakfast not implemeted in the system so each morning I had to explain and discuss people more interested in the price you have to pay than the service to the customer

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr D., Thank you for taking the time to tell us about your experience at the Pullman Sydney Airport. I am sorry that some aspects of your experience did not meet expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we will identify and fix the cause of the issues you experienced in order to prevent future occurrences. We appreciate your sharing your concerns, and it is our hope that we have the opportunity to better serve you in the future. Sincerely, Bernie Boller General Manager

Todd F. Business - 03/12/2018 AccorHotels certified review

Nice hotel, great staff, good food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr F., We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cristina Knudsen Assistant Manager

Paul G. Business - 03/12/2018 AccorHotels certified review
« All Good »

Friendly team and great service !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr G., We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cristina Knudsen Assistant Manager

Jane Business - 03/12/2018 AccorHotels certified review
« Glass wall bathroom is absolutely horrible!!!!!!!! »

Everything was great, staff were fabulous (didn't eat any food so can't mention that), but I was sharing a room with a work colleague and the glass wall bathroom with sliding door was a total embarrassment. I had to go downstairs to the toilets in the foyer to take a crap!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jane, Thank you for taking the time to tell us about your experience at the Pullman Sydney Airport. I am sorry that some aspects of your experience did not meet expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that we have the opportunity to better serve you in the future. Sincerely, Bernie Boller General Manager

Anonymous Business - 03/12/2018 AccorHotels certified review
« The stay was comfortable and in a good location »

We were greeted by am extremely helpful happy young man (Adam I think was his name) but then the lady on the desk was in stark contrast to that although she did her job well she never smiled or was in the least bit welcoming. We all have bad days but this does not help with customer experience. Everything was comfortable, everything I needed was on hand, gym was good. I didn't eat in the hotel but I heard the food was great. My experience in other hotels was better and it would not take much to make it better. Simple things like complimentary cold water in the fridge, smile from lady at the front desk a welcome call once people get to their room would have got you an extra point or two. Hope that is helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shelly , Thank you for taking the time to tell us about your experience at the Pullman Sydney Airport. I am sorry that some aspects of your experience did not meet expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that we have the opportunity to better serve you in the future. Sincerely, Bernie Boller General Manager

Anonymous Friends - 02/12/2018 AccorHotels certified review
« I appreciate you »

Very wonderful stay. I spent nice time with my friend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms N., We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cristina Knudsen Assistant Manager

Carole I. Couples - 02/12/2018 AccorHotels certified review

Great service and top class food and rooms are fresh and clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms I., We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cristina Knudsen Assistant Manager

Lisa Couples - 02/12/2018 AccorHotels certified review
« So easy and comfortable »

The staff are always so helpful and nothing is ever a problem. It is so easy to just relax and recooperate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms W., We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cristina Knudsen Assistant Manager

Aman Couples - 02/12/2018 AccorHotels certified review
« We had a wonderful stay. »

It was good.we received quality service and staff was friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr G., We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cristina Knudsen Assistant Manager

Chris Business - 02/12/2018 AccorHotels certified review
« Great »

Team we’re all terrific, hotel room was pleasant, restaurant and bar good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr R., We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cristina Knudsen Assistant Manager

Brenda Business - 02/12/2018 AccorHotels certified review
« Early morning flight »

Comfortable and stylish

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms O., We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cristina Knudsen Assistant Manager

Jones A. N. Couples - 02/12/2018 AccorHotels certified review

It was a1

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms n., We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cristina Knudsen Assistant Manager

Chelsea Business - 02/12/2018 AccorHotels certified review
« Professional, efficient, comfortable. »

I had a lovely stay at the facility. Room service was excellent and served promptly. The facilities were comfortable, clean and functional. Staff were very professional and efficient with check in and check out so as not to cause any delays.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms E., We very much appreciate your comments regarding your stay at the Pullman Sydney Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cristina Knudsen Assistant Manager

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