Hotel - Novotel New Plymouth Hobson
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Novotel New Plymouth Hobson Hotel

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4.5/5 277 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • NEW PLYMOUTH
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Golf  (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 2 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 2,560 reviews

Our guest reviews for Novotel New Plymouth Hobson

100% genuine reviews from our guests

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4.5/5 TripAdvisor Rating Based on 277 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
P R. Couples - 19/04/2018
« Very clean modern Hotel »

Great place to stay and very clean. Happy hour signage misleading though

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to share your feedback. We are so pleased you enjoyed our wonderful hotel. We hope to welcome you back to our hotel very soon! Sincerely, Allie Blackwood Front Office Manager

AccorHotels certified review
Anonymous Business - 18/04/2018
« great to have somewhere new and fresh to stay in New Plymouth »

great

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to share your feedback. We are so pleased you enjoyed our wonderful hotel. We hope to welcome you back to our hotel very soon! Sincerely, Allie Blackwood Front Office Manager

AccorHotels certified review
Bryan F. Couples - 17/04/2018
« Excellent Service from All Staff »

Great Property, good location, fantastic Staff and Service with everything

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bryan, Thank you for taking the time to share your feedback. We are so pleased you enjoyed our wonderful hotel and the fabulous staff. We hope to welcome you back to our hotel very soon! Sincerely, Allie Blackwood Front Office Manager

AccorHotels certified review
Anonymous Families - 17/04/2018
« Lovely new, clean hotel, centrally located »

Overall excellent. Very good service with smiley and helpful staff. Nice room which was very clean and tidy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tim, Thank you for taking the time to share your feedback. We are so pleased you enjoyed our wonderful hotel and the fabulous staff. We hope to welcome you back to our hotel very soon! Sincerely, Allie Blackwood Front Office Manager

AccorHotels certified review
Daniel D. Families - 16/04/2018
« high expectations,high results,awesome »

Needed a dig room so our son and grandchildren could visit.Outstanding was the result,whether we were there on our own or with the family

AccorHotels certified review
Selwyn C. Couples - 16/04/2018

Hotel itself was excellent. However let down by both meal & no paper service to rrom. Fish meal served with one potato partly cooked - raw and starchy. Matter drawn to attention of waitress for Chef to check if a batch mix-up or isolated case. No feed back. This was also added to in house accommodation survey form. No paper delivered to room and error really shrugged off - merely told to pick up one from resturant rack.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Selwyn, Thank you for taking the time to share your feedback. We are so pleased you enjoyed our wonderful hotel however I apologise you did not enjoy your meal and a complimentary newspaper was not offered. Newspaper delivery is definitely a service we offer not only do we have them on the rack in the restaurant for guests to take away if you let us know we can definitely deliver to your room daily. I apologise this was not communicated to you on check in, I will be sure to address my team in regards to this. We hope to welcome you back to our hotel very soon! Sincerely, Allie Blackwood Front Office Manager

AccorHotels certified review
Penny F. Business - 16/04/2018
« Great Staff! »

Great. Just 2 things to note: 1. Herbal teas should be in the room 2. The drop in the closet is not long enough for a women's dress/coat

AccorHotels certified review
Susan D. Business - 16/04/2018
« 10 /10 EVERYTHING was perfect from the moment I arrived to when I left due largely to the lovely Allie who was on front desk. She provided service way beyond anything I have experienced before. »

10/10 everything was perfect. I felt valued and it felt like I was with friends and whanau.

AccorHotels certified review
Susierosser Couples - 15/04/2018
« Susie R. »

Really enjoyed the privacy of the room and the size of the shower. The staff were most helpful and courteous

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susie, Thank you for taking the time to share your feedback. We are so pleased you enjoyed our wonderful hotel and the fabulous staff. We hope to welcome you back to our hotel very soon! Sincerely, Allie Blackwood Front Office Manager

AccorHotels certified review
Scott P. Families - 13/04/2018

Very good only questions were breakfast service - food was good and always topped up but glasses for juice etc were not available each morning we had to ask for them.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to share your feedback. We are so pleased you enjoyed our wonderful hotel however I apologise about breakfast - we are currently addressing the issues you encountered. We hope to welcome you back to our hotel very soon! Sincerely, Allie Blackwood Front Office Manager

AccorHotels certified review
Chris Business - 12/04/2018
« Very comfortable and enjoyable »

The rooms are really nice and comfortable, and in very good condition. The food and service in the restaurant was great. All of the staff are very friendly. It was a very enjoyable stay and I hope I get to stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christopher, Thank you for taking the time to share your feedback. We are so pleased you enjoyed our wonderful hotel and the fabulous staff. We hope to welcome you back to our hotel very soon! Sincerely, Allie Blackwood Front Office Manager

AccorHotels certified review
Debbie G. Families - 10/04/2018
« Great modern hotel with friendly and helpful staff »

All staff were extremely friendly and helpful. The rooms were clean and modern. Bit disappointed with the gym but were able to get access to a local gym out of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Debbie, Thank you for taking the time to share your feedback. We are so pleased you enjoyed our wonderful hotel and the fabulous staff. We hope to welcome you back to our hotel very soon! Sincerely, Allie Blackwood Front Office Manager

AccorHotels certified review
Suzanne M. Families - 08/04/2018
« Good but could have been better »

The check in was great, the team member (Rodrigo, I think it was) was great and very helpful. The bar staff where great and Denny was fun and chatty which is nice to see. The staff that where on for breakfast were very busy, and totally understaffed, running out of food on the buffet and didn't seem to be able to keep up. Not very friendly, and I would say it was due to being understaffed, not a good look. Rooms were clean and tidy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Suzanne, Thank you for taking the time to share your feedback. We are so pleased you enjoyed our wonderful hotel and the fabulous staff. I apologise about breakfast over the long weekend, this standard of service is not acceptable and rest assured we have addressed the issue. We hope to welcome you back to our hotel very soon! Sincerely, Allie Blackwood Front Office Manager

AccorHotels certified review
Louise M. Families - 08/04/2018
« Wonderful nice and quiet great staff »

The staff were wonderful, polite and always smiling

Our hotel has responded to the review
Our hotel has responded to the review

Dear Louise, Thank you for taking the time to share your feedback. We are so pleased you enjoyed our wonderful hotel and the fabulous staff. We hope to welcome you back to our hotel very soon! Sincerely, Allie Blackwood Front Office Manager

AccorHotels certified review
Gary L. Business - 08/04/2018
« Well looked after. Friendly, professional service. Nice tidy clean room »

I stay here on a weekly basis for work. I am always greeted with a smile on a first name basis. The team always go over and above and have my room card ready upon arrival. The team and the hotel has a real positive vibe to it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gary, Thank you once again for taking the time to share your feedback. It is always a pleasure and we thank you very much for your loyalty. You make our jobs very easy!! See you next week! Sincerely, Allie Blackwood Front Office Manager

AccorHotels certified review
Tiri C. Couples - 07/04/2018
« Excellent »

We were greeted with a smile ad explained about hotel and directions very well. The room was perfect and very clean and sufficient for our needs

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tiri, Thank you for taking the time to share your feedback. We are so pleased you enjoyed our wonderful hotel and the fabulous staff. We hope to welcome you back to our hotel very soon! Sincerely, Allie Blackwood Front Office Manager

AccorHotels certified review
Bron R. Business - 06/04/2018
« Very accommodating »

Great. Requested an earlier checkin as I had not slept the night before and been traveling all morning. This was given. I was most grateful Also had lamb room service dinner. Beautiful meal

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bronwyn, Thank you for taking the time to share your feedback. We are so pleased you enjoyed our wonderful hotel and I am delighted to hear we managed to get you into a room asap and you enjoyed your beautiful meal. We hope to welcome you back to our hotel very soon! Sincerely, Allie Blackwood Front Office Manager

AccorHotels certified review
Laura D. Business - 06/04/2018
« The best hotel in New Plymouth »

The hotel is still quite new and the room was spacious and kitted out with all you need. Staff are friendly and helpful. Easy parking. My only gripe on the stay was my room service breakfast which was 30 mins late and arrived after I called to chase it. I think they must have then panicked and dumped all the food in the plate. There was lots of it but all piled over one another with screamed eggs mixed with the beans ( not ordered just obviously left on spoon) the eggs I had ordered placed separately and piles and okies of meat. Good value I guess but not pleasant to fish through. Anyway luckily my meeting was delayed so I didn’t miss breakfast and I guess there was lots of food! Check in staff were really helpful with bad and parcels. I’m pregnant and they really went the extra mile

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laura, Thank you for taking the time to share your feedback. We are so pleased you enjoyed our wonderful hotel and the fabulous staff. I apologise the rooms service breakfast was late and not up to our usual standard. We hope to welcome you back to our hotel very soon! Sincerely, Allie Blackwood Front Office Manager

AccorHotels certified review
Chi Families - 06/04/2018
« Fantastic modern hotel »

Stayed 2 nights in a two bedroom apartment. Large comfortable bed, room tastefully decorated and spotlessly clean. Enjoyed the bike ride along the coast with the complementary loan bike.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chi, Thank you for taking the time to share your feedback. We are so pleased you enjoyed our wonderful hotel and managed to take advantage of the complimentary bikes - they are a great way to get around. We hope to welcome you back to our hotel very soon! Sincerely, Allie Blackwood Front Office Manager

AccorHotels certified review
Alan Solo - 05/04/2018
« Excellent »

Excellent, thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan, Thank you for taking the time to share your feedback. We are so pleased you enjoyed our wonderful hotel. We hope to welcome you back to our hotel very soon! Sincerely, Allie Blackwood Front Office Manager

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