Hotel - Novotel New Plymouth Hobson
Novotel Hotel Novotel Hotel

Novotel New Plymouth Hobson Hotel

4.5/5 309 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Sauna
  • Babysitting on request


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 2 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 2,979 reviews

Our guest reviews for Novotel New Plymouth Hobson

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 309 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Friends getaway - 19/10/2018 TripAdvisor review
« Overnight Stay »

Perfect spot to catch up with a friend and attend PMJ concert! Alanis (Assistant F&B Mgr) was a real gem both prior too and after the concert. So attentive ensuring glasses were refilled as requested without having to leave our seat or ask a waiter for more. Upon our return went the extra mile to meet our needs which made our experience complete!

Ross T. Business - 15/10/2018 AccorHotels certified review
« Ok »

I would rate it as average. The 2 things that let me down were 1. Breakfast selction very limited- and not that healthy- Ie cranskee sausages , no soy milk and limited fresh fruit. To get to the basement floor where my car was i had to catch 1 lift then chnage to another at ground floor. the floor for lift 1 which goes to the basement was not working on flr 2.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ross, We very much appreciate your comments regarding your stay at the Novotel New Plymouth Hobson and we thank you for your review. I am terribly sorry about your experience with breakfast. I can reassure you our buffet breakfast is usually fabulous - ripe with a selection of cut and whole fresh fruit as well as soy milk and so, I am truly apologetic that your experience did not reflect this. I would also like to apologise about the inconvenience you were caused regarding the elevators and would like to say that we have rectified this issue since. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vaughn D'Souza

Paul Business - 14/10/2018 AccorHotels certified review

All aspects were pretty good except for the breakfast which was poor, the scrambled eggs were old and tired looking, the hash from the previous night was terrible and the service poor.

Anonymous Families - 14/10/2018 AccorHotels certified review
« Average stay. Couldnt get a comfortable temperature. »

Ladies at front dest were great. Woman in the restaurant for breakfast service was average.

Donna H. Friends - 13/10/2018 AccorHotels certified review
« Satisfied »

Was a very clean room bed was really comfortable & people very friendly

Mike B. Couples - 11/10/2018 AccorHotels certified review
« Central location »

We had a very pleasant stay with only a few issues over the two nights.

Louise B. Families - 11/10/2018 AccorHotels certified review
« Overall good stay »

Check in was a bit abrupt with the girl not finding our prepaid booking and she was a but dismissive until we found out online confirmation. The restaurant and cleaning staff were exceptional

Sheridene S. Families - 09/10/2018 AccorHotels certified review
« Lovely hotel with very friendly staff. »

Only one night in the area for a family function. The room was lovely and staff very friendly and helpful.

Lisa Families - 09/10/2018 AccorHotels certified review
« Very enjoyable family long weekend »

Receptionist was very helpful and we enjoyed the bikes thank you

Sorrell B. Families - 09/10/2018 AccorHotels certified review
« Rooms were lovely »

We had a lovely stay at Novotel. On the whole staff and facilities were great. The exception was the evening in the Restaurant when a group of us dined and confusion reigned supreme. One of our party paid cash for his meals and was asked to repay as the person in charge would not listen . He also tried to charge us for three fish meals and wouldn’t listen until the chef himself came out and stipulated he had only cooked two fish meals not three. I understand that the restaurant was busy, however a classy establishment should have staff that can cope. Although I would stay at Novotel Bew Plymouth again, I wouldn’t be in a hurry to eat in the restaurant in the evening again

Tanith Families - 08/10/2018 AccorHotels certified review
« Great service, clean rooms, yummy breakfast. »

We had a great stay, our rooms were nicely appointed and kept clean, we included the breakfast package and it was lovely to go down each morning and fill up for the coming day, my oldest son is dairy allergic and the lovely ladies got him a jug of soy milk for his cereal each day, and in fact after the first day most day's she got the jug as soon as she saw us arrive before we had to ask for it, so that little extra touch was a little bit special, fantastic service.

Renee D. Couples - 08/10/2018 AccorHotels certified review
« Best night away in years »

Loved the room the bed was super comfy the shower was amazing, breakfast was perfect

Alison W. Couples - 07/10/2018 AccorHotels certified review
« Met our normal high expectation we have for this hotel »

A very good well run hotel with excellent staff and facilities where we have stayed many times. The upgrade given was most appreciated

David G. Couples - 05/10/2018 AccorHotels certified review
« absolutely amazing »

staff were all amazing and thank you for all you did. room was beyond expectations and restaurant was excellent

Ann Couples - 05/10/2018 AccorHotels certified review
« A lovely place to stay. »

Staff were very welcoming and helpful. Lovely decor, very clean. Bed and pillow extremely comfortable. A coffee plunger in the room would be great.

Patricia Couples - 04/10/2018 AccorHotels certified review
« Great Hote; »

Enjoyed our stay, nice large rooms, fantastic shower

John P. Couples - 03/10/2018 AccorHotels certified review
« We both enjoyed our stay. »

Enjoyed our stay with the only blot being on check-in, we were told that we had been given a complimentary upgrade which of course, we hadn't asked for. On check-out, we found that $50 had been added to our bill. This we disputed and it was removed.

Rahina S. Families - 03/10/2018 AccorHotels certified review

experience was great. it would pay to have a small microwave in the rooms.

Anonymous Business - 02/10/2018 AccorHotels certified review
« Great »

No problems

Couples - 02/10/2018 TripAdvisor review
« time out before silly season »

the hotel seemed brand new and our room was amazing, staff were also so willing to help it was really appreciated. from printing out show tickets for us to just helping with directions and also restaurant staff attentive and meals were lovely

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