Hotel - Novotel New Plymouth Hobson
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Novotel Hotel

Novotel New Plymouth Hobson Hotel

Cnr Of Hobson And Leach Streets 
4312  NEW PLYMOUTH
NEW ZEALAND

222 reviews
TripAdvisor Rating Based on 222 reviews
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Fitness centre
  • Babysitting on request
  • Golf (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • NEW PLYMOUTH
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Golf (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 2 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 1,873 reviews

Our guest reviews for Novotel New Plymouth Hobson

100% genuine reviews from our guests

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4.5/5 TripAdvisor Rating Based on 222 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Vanessa K. Business - 12/08/2017
« Intially impressed and would stay again, after check out process now undecided. »

Nice Hotel, restaurant staff lovely, it was the first time there and a colleague and myself tried it out as she stays down there monthly. When we checked out Thursday morning around 9am there were 4 people in the que before us. There was only one person checking guests out, it took about 20 mins to check out making us late for our meeting. It was very frustrating, the duty manager never looked up once to acknowledge we were waiting, there was an office door open with someone sitting in there and still we waited abd waited. When it was our time to check out I asked the woman who was the duty manager did they always only have one person on at check out and explained how long we had waited making us late, she didnt acknowledge our wait or apologise, she was rude and didnt seem interested at all. She mumbled something about there should be two of them. It was very disapointing and to be honest tarnished our whole stay.

AccorHotels certified review
Anonymous Business - 11/08/2017
« excellent »

excellent

AccorHotels certified review
Grant W. Business - 10/08/2017
« Grant Walker »

reception, hotel room and overall service was excellent. breakfast in restaurant was satisfactory

AccorHotels certified review
Karen Business - 10/08/2017
« Adequate »

It was o.k. I thought the room was too pokey for my liking, and probably wouldn't stay again.

AccorHotels certified review
Glenn P. Couples - 08/08/2017

Hello, we enjoyed our stay very much. The service from the front desk, restaurant, housekeeping from the time we arrived till the time we left was extremely efficient. We had some issues that were minor.They were 1/. the option of 2 firm pillows & 2 soft pillows would have been nice instead of just 4 soft pillows. 2/. on the room service menu it had $17 or $18 for the chicken salad but were told it was $25! Other than those couple of things we had a very enjoyable stay. Thank you. Kind regards Glenn Parker

AccorHotels certified review
Anonymous Business - 08/08/2017
« Great rooms and friendly staff  »

Great new hotel and facilities. Check in and out needs attention as not staffed sufficiently on all three mornings I was there causing frustration and lateness. Start second staff person earlier !! Restaurant choices limited for light meals, particularly if eating a few times. Room was amazing - one room appartment although some repetitive noise - think from street.

AccorHotels certified review
Ben Families - 08/08/2017
« service accomodation was great!!! »

staff were extremely helpful and the breakfast was extremely well presented.

AccorHotels certified review
Amee L. Couples - 07/08/2017
« great »

We had a great stay with really good service and friendly staff. We will be back.

AccorHotels certified review
Coralie S. Business - 07/08/2017
« Comfortable business trip »

Service was great with staff in the restaurant being very friendly.

AccorHotels certified review
Rebecca Business - 07/08/2017
« Pleasant stay »

The hotel was really well presented, the room was a great size. The bathroom facilities were excellent and the bed really comfortable. Hotel staff very friendly. Would stay again.

AccorHotels certified review
Anonymous Business - 07/08/2017
« Friendly and accomodating. »

The staff were very friendly and accommodating. The rooms were lovely, very spacious and a nice bathroom with really lovely shampoo, body wash etc.

AccorHotels certified review
Jaybee Business - 07/08/2017
« Welcoming, friendly, clean and good location »

As mentioned above. In addition, room service was fast and good.

AccorHotels certified review
Craig C. Business - 06/08/2017
« Oversold and underdelivered »

After my previous stay in a good quality room, i booked again and paid an extra $27 per night to upgrade (Le Club). Instead of a better room, I was provided a room on the GROUND floor that was inferior to my previous room (!) To add insult to injury I was still charged the additional $27. (The desk removed the charge for me when I complained). What was meant to be a pleasing bonus turned into a negative experience.

AccorHotels certified review
Craig E. Business - 06/08/2017
« Great stay »

Excellent service, friendly food was very nice and modern rooms

AccorHotels certified review
Mark H. Business - 06/08/2017
« Excellent hotel and excellent value. »

Very nice hotel and facilities. Friendly, helpful staff and great value for money.

AccorHotels certified review
Just R. Friends - 06/08/2017
« Comfortable, relaxing and enjoyable short break in New Plymouth  »

A lovely new destination for us. The suite was large, clean and comfortable. Reception was efficient and all staff very friendly. Pleasant ambience in piano bar for happy hour. Restaurant food and service was excellent.

AccorHotels certified review
Skye N. Couples - 06/08/2017
« Comfortable and relaxing. »

Everything was clean and tidy. The beds were so comfortable and it was a great place to stay for the 1 night we were there. The breakfast in the morning was also yum!

AccorHotels certified review
Nana Families - 06/08/2017
« Well done guys »

My first phone call was not good, a lady called Lynne was really abrupt and quite rude, but because I wanted to stay there and we are platinum, I waited a day and called back, then I got the service that their feedback talks about. Amazing, they went out of their way to accomodate our family and it did not disappoint from when we checked in until we left we loved it. The only let down was we were not told we could not eat in the restaurant because they had high tea that day, we had waited out breakfast and went to lunch only to be turned away, had we known about there being no lunch we would have been to breakfast.

AccorHotels certified review
Roddy W. Business - 06/08/2017
« Pleasant and professional »

Pleasant and professional

AccorHotels certified review
Robyn K. Couples - 03/08/2017
« Fantastic! »

Great!

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