Hotel - Majlis Grand Mercure Madinah
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Grand Mercure Hotel

Majlis Grand Mercure Madinah

Central Area  PO BOX 7714 
  MADINAH
SAUDI ARABIA

337 reviews
TripAdvisor Rating Based on 337 reviews
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Check-in from 16h00
Check out up to 14h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Fitness centre
  • Air Conditioning

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air Conditioning
  • Reception open 24 hours a day
  • Early Check-in
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 2 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, LCD with IPTV, Temperature Control, Coffee/Tea making, Iron & iron pad, Minibar, WiFi & Work Desk, Reading Lamps, Safe deposit box, Hair dryer and telephone in bathroom, Evacuation plan & Emergency info in room, baby crib on request,2 bedrooms, one with Queen bed and other with Twin beds, Lounge with sofa setting and dining table, 2 master bathrooms, 42" IPTV LCD in each bedroom & Lounge, WiFi, Safe deposit box, Minibar, coffee/Tea making facility, iron, reading lamp

  • 354 rooms
  • 354 non-smoking rooms
  • 9 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Trouser press in room
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Video games on TV in room
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 594 reviews

Our guest reviews for Majlis Grand Mercure Madinah

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 337 reviews
AccorHotels certified review
Asrul A. Families - 17/07/2017
« Weekend break at Majlis Grand Mercure Madinah is a must »

strategically located hotel 5 stars, near to ladies entrance just less than 100m away from AL haram mosques, nearby restaurants, stall and souvenir shops. The hotel provide free wifi, good service, business center, and lounges, near to Indonesia restaurant and Malaysia food stall.

AccorHotels certified review
Mohamed M. Families - 09/07/2017
« MR »

EXULTANT

AccorHotels certified review
Ahmed D. Families - 04/07/2017
« Perfect place to stay in as a family »

Was just a wonderful time

AccorHotels certified review
Ahmed Families - 04/07/2017
« Close to Haram »

Overall the place was practical due it's proximity to the haram area. The cleanliness and the quality of the rooms was below expected, probably due the high occupancy during the ramadan time. Staff were friendly and special thanks to Mr. Mahdi (quality Manager)

AccorHotels certified review
Mohammad S. Families - 02/07/2017
« Need to improve services »

Need to improve services and need Qualiified staff and house keeping staff should be need attention

AccorHotels certified review
Pram Families - 30/06/2017
« Strategic location, short walking distance to Masjid Nabawi »

Room is ok with decent size despite lighting in the room is considered inadequate. Staffs are friendly and helpful. Food quality is not up to the standard of a 5-star hotel. However, its short walking distance to Al Haram is the most important part and we can find almost anything we need in nearby shops & supermarkets.

AccorHotels certified review
Hiba Couples - 29/06/2017
« Was good  »

it was comfortable ana all staff was lovely they focus on Avery nice touches

AccorHotels certified review
Muhammad S. Families - 29/06/2017
« Good and enjoyable stay »

Good and enjoyable stay

AccorHotels certified review
Yasser Q. Families - 28/06/2017
« Excellent »

Very nice stay

AccorHotels certified review
Pervaiz B. Business - 28/06/2017
« Uncomfort with the staff. »

Did not get what I paid for.i am Hilton hotel honorgold member.

AccorHotels certified review
Mohammad S. Families - 27/06/2017
« Need professional staff which can deal guests v disappointed with staff mis handling »

I stayed every time in hotel but this time I feel in comfortable because of hotel staff no cleaning hotel needs highly Qualified staff and rooms needs maintenance v bed smell and house keeping staff not interested in cleaning v dis oppintment

AccorHotels certified review
Moheyeldin M. A. Families - 27/06/2017
« Satisfying with minor comment »

Experience was great , my only comment is the elevators that were time wasting and exhausting

AccorHotels certified review
Yusuf D. Families - 26/06/2017

The stay was womderful in every respect The managment were kind enough to make our rooms acqialble to us much earlier than the check in time.This meant so much to us as we had been travelling for a while.The room quality, food and housekeeping were all top notch

AccorHotels certified review
Dr.eisa A. Families - 24/06/2017
« Poorly maintained with rude staff »

The place is of at most liberal estimates is a 3 star standard with poorly trained general staff with rude attitude and apathy.Housekeeping might hit you if u ask for a shampoo or a small bar of soap. Last day they didnot clean the room despite the sign hanging out. The restaurant staff act like beggars wanting money for any thing they do. Tables remain uncleaned from leftovers and thr buffet is only full at the stary.I still remember that Asian reservation officer who shouted at me while negotiating dispute of what does the word breakfast mean ! Does it mean breakfast or dinner?

AccorHotels certified review
Zaid K. Families - 22/06/2017
« Nice hotel but staff needs to be trained to identify ur platinum guests and give them the service they deserve »

I was shocked when i tried to checked in as they informed my booking was cancelled ,i had done my on line check in and also the proper conformation number and then they say its cancelled ,it was really inconvinient as i has arrived around 3 am with my family ,the staff needs to be trained on how to check in ur platinum guest and also how to check in a guest who uses his Le club points,nobody at the reception knew the amount i had to pay after i used my points !!!!! Shocking!!! The rooms were nice and house keeping were nice,they did their job....convinient location splly for the ladies.

AccorHotels certified review
Ansary S. Families - 20/06/2017

the location is good, the services is very fine...i find comfortable...

AccorHotels certified review
Good E. W. S. Friends - 20/06/2017
« Great service despite peak season. »

Really relaxing, and could conveniently perform all prayers. Lift service and dining was also above board.

AccorHotels certified review
Mostafa Families - 19/06/2017
« just perfect  »

nice room,good food,walkin distance to haram ,amazing surrounding area...no flaws

AccorHotels certified review
Tehseen Solo - 18/06/2017
« mr »

very comfortable

AccorHotels certified review
Fahad Families - 18/06/2017
« Comments »

Elevators, Food varieties, Food smell.

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