Hotel - Mercure Montevideo Punta Carretas
Mercure Hotel Mercure Hotel

Mercure Montevideo Punta Carretas

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4.0/5 619 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Breakfast
  • Fitness centre
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • AEROPUERTO CARRASCO
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check in from 8am
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre
  • Bicycle hire facilities  (Nearby)

Catering

  • Breakfast

Business services

  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Equipped with exclusive furnishings of the highest comfort and quality, each of our rooms boasts views of the city or the bay, comfortable beds, Smart TV, minibar, safe, hair dryer and individually-controlled A/CThe hotel boasts 2 exclusive Junior Suites with large terraces and whirlpool baths. Their unbeatable views, decor and warmth make these two rooms the best place to stay. They are equipped with 42" Smart TV, minibar, safe and individually-controlled A/C

  • 40 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings
4.6/5 AccorHotels Rating Based on 2,390 reviews

Our guest reviews for Mercure Montevideo Punta Carretas

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 619 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Gary S. Solo - 14/11/2017
« As always a perfect stay at this Mercure Hotel. »

The room was comfy, the staff was great and the breakfast was perfect and many choices.

AccorHotels certified review
Marcos Solo - 12/11/2017
« Excellent »

Very courteous and welcoming. Exactly what I was looking for

AccorHotels certified review
Anonymous Business - 08/11/2017
« Excelent price / quality balance »

Excelent

AccorHotels certified review
Thomas Couples - 07/11/2017
« Good »

Xxx

AccorHotels certified review
Alcir J. D. C. J. Couples - 06/11/2017
« Excellent »

Everything was ok, we received a great attention in our doubts about city tours and other touristic issues. The hotel and localization are charming, people were very polite and the breakfast was very good too.

AccorHotels certified review
Leonardo S. Couples - 29/10/2017
« Good »

The hotel is very small, we had 2 stays last week, one from 22 to 23rd and the other from 25 to 27th. The room in the second stay, on the 2nd floor was very noisy. I would like to mention that all staff were great but in both our periods in the Hotel we were amazed by Shirly. She was always available, with a great smile, very warming, very good and ready to help in everything we needed, even helping us find an Itaú bank in Montevideo. Shirly seems like one of those rare employees that makes a difference. I did not have the chance to thank her personally and would appreciate if you can let her know we enjoyed everything she did for us during our stay.

AccorHotels certified review
Jewels Couples - 27/10/2017
« Excellent price, location and staff »

Coming from staying at small hotels (20 rooms) we were expecting limited hospitality services. That wasn’t the case here! We were assisted, guided and serviced as if we were the only guests in the hotel! Afternoon coffee was the winner for me.

AccorHotels certified review
Jorge F. B. A. Solo - 26/10/2017
« Excelent stay at another Mercure Hotel. »

I booked the hotel on the same day last minute and everything went perfect as usual. Michelle (the receptionist) was extremely helpful and kind.. he fixed my reservation and changed it to a better one for the best of my interest. Loved the breakfast; great variety and food quality. Rooms are small but very comfortable and cozy. I also, had a great view to the coast! In a few words I would describe the hotel as a high quality boutique hotel totally worth the price paid.

AccorHotels certified review
S B. Couples - 24/10/2017
« Good customer service »

We arrived very late (after 2am) and were assigned the last room in the hotel (so we were told). This was a handicapped room and had a very large washroom but a very small bedroom with little counterspace (to accommodate a wheelchair I assume). I was very unhappy with the room but just needed to go to sleep. The next morning we complained to the front desk and they changed our room to a much better layout. After that we were very happy with the accommodations and the service.

AccorHotels certified review
Ana M. Families - 24/10/2017
« Excelente hotel »

Muybuena

AccorHotels certified review
Adrián R. Couples - 18/10/2017
« Comfortably »

It was enjoyable, nice place and good service

AccorHotels certified review
Marcelo S. Couples - 07/10/2017
« Good choice for Montevideo. »

The hotel is very well located and the rooms are clean. Breakfast is very good!

AccorHotels certified review
Ines Couples - 07/10/2017
« A very pleasant stay in Montevideo »

we had a beautiful short stay in a small, confy hotel with very very nice people

AccorHotels certified review
Anonymous Business - 25/09/2017

The front desk people were wonderful! Very helpful and concerned for our safety. They helped arrange transportation. THANKS!

AccorHotels certified review
A. Couples - 09/09/2017
« A. »

1. Silver Accord member - will not give us a late checkout until 4 p.m. I have never had a problem in my many other stays around the world. "Come back inn the morning of checkout and we will see if we can extend to 2 p.m." That is useless - how can we plan our movements? Very poor. 2. Smallest room - could not swing a cat it is so tiny. Had to store a suitcase in lobby as no space in room. We stayed in Holiday Inn and Four Ppoints Sheraton in Montevideo and their rooms were good in size. 3. Manager does not appear freindly or helpful. Again compared to Holiday Inn and Four Points Montevideo reception personnel then Mercure is rated poor.

AccorHotels certified review
Jose L. C. Business - 08/09/2017
« August Stay »

Very kind personnel. Room was very clean. Not too small.

AccorHotels certified review
Nei Business - 07/09/2017
« My home in Montevideo »

It is always a pleasure to stay gere. Staff is great, comfortable rooms and world class breakfast.

AccorHotels certified review
Jeff Solo - 20/08/2017
« great place to stay »

room small but the view with balcony, and great and friendly staff made it great place to stay

AccorHotels certified review
Horacio Z. Families - 07/08/2017
« satisfactoria »

correcta

AccorHotels certified review
Jm Families - 24/07/2017
« Excelente »

Excelente experiencia

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