Hotel - ibis Styles Surabaya Jemursari
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Ibis Styles Hotel

ibis Styles Surabaya Jemursari Hotel

Jl Jemursari Raya 110 112 
60237  SURABAYA
INDONESIA

148 reviews
TripAdvisor Rating Based on 148 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Babysitting on request

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Opening hours : Week 0:00 - 23:59
    • Opening hours : Week-end 0:00 - 23:59

Business services

  • 5 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

All 132 rooms at ibis Styles Surabaya Jemursari feature a 32" LCD TV screen, in-room safe, separate bathroom with standing shower, hairdryer and free WiFi Internet access.

  • 132 rooms
  • 44 non-smoking rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,312 reviews

Our guest reviews for ibis Styles Surabaya Jemursari

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 148 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Mey I. Couples - 17/08/2017
« comfortable »

very nice and so cute room design, but the sound off other room a little bit heared from side room

AccorHotels certified review
Anonymous Business - 16/08/2017
« Comfortable stay, best breakfast experience »

It is always a lovely experience, the wifi is fast, but if would be better if you could improve on the water system because the shower espesially has some kind of smell. And I always stay in this hotel and always use a queen bed room, and I dont like if I get the queen bed that make up from two twin beds combine together

AccorHotels certified review
Silvia Business - 16/08/2017
« Good location and facilities »

Reservation is very easy, the reception and staff are very helpful, room cleanliness is good, should improve the temperature of their cooler box

AccorHotels certified review
Eka K. Business - 15/08/2017
« Almost feel like home »

It's clean, nice ambience, friendly staff, afordable price. Love my room which is non smooking room. Just not comfortable when other guests allowed smooking at public area for example swimming pool. So anoying when hoped get fresh air in the pool but what u got just smoke air slamming ur face. The breakfast not recommended. Are you changing ur cheff recently? Well not as good as i remember last year. Some of the menu not fresh, first time in my life tasting icy lontong, cool n hard like a rock. The other dish so so average .

AccorHotels certified review
Andriyan Couples - 15/08/2017
« Great »

There is a clean room makes me so comfort to sleep

AccorHotels certified review
Paulina Business - 14/08/2017
« Satisfied »

I have a great time

AccorHotels certified review
Janet Couples - 14/08/2017
« Nice and clean ! »

A short stay but basic amenities are available. Service been great.

AccorHotels certified review
Inocencio E. B. J. Business - 13/08/2017
« I love your style from design, food, and service. »

It was extremely great and we always look forward to staying again in your hotel.

AccorHotels certified review
Tri A. Business - 11/08/2017
« The room and service are the best (2 thumbs) »

The room was clean comfortable for my night and i found a welcome snack inside my room but i am not sure the cake was mine since the receptionist didn't mention for welcome snack only mentioned welcome drink. better accor hotels group can informed to us before about welcome snack since i like the muffin :) . i want to complain about the staenlessstell pot it was unclean inside, i still found some dirty particle inside my glass after poured the hot water. please to ensure for the cleaness equipment since the equipment is for guest extra service. i'm not sure for other room it was same condition or not. the breakfast was great especially the fried rice but i'm sorry to said the fried rice little bit spicy, better to provide 2 kind of rice (ex. 1 for fried rice and 1 for regular rice). overall the my experience that night was incredible and i enjoyed the night. thank you IBIS Styles Jemur Sari.

AccorHotels certified review
Erwin S. Business - 05/08/2017
« Good »

The bed is clean and the room is quiet and nice

AccorHotels certified review
Garra P. Business - 03/08/2017
« Hotel in the heart of Surabaya »

Anything for in-room services was great and value for money. Fast check-in and check-out. Breakfast was so standard, need for variety everyday.

AccorHotels certified review
Artri Families - 31/07/2017
« Nice »

Nice, comfortable, yummy meals :)

AccorHotels certified review
Will T. Business - 31/07/2017
« Mr. WT »

The service is excellent. I just encountered dirty bed sheets, quilt and anonymous hair on foot placemat, on the first day of my stay. After I complain to the Receptionist in the morning they take care of it and ensure that there will be clean and up to Ibis standard. I am grateful for the service and will definitely come back again to the hotel. Would recommend for housekeeping to double check again and report if there are unstandardised procedure during their cleaning, as it will give excellent feel for other guests to stay and comeback again to the hotel.

AccorHotels certified review
Aulia Families - 29/07/2017
« Meet my expectation »

Clean and comfortable.

AccorHotels certified review
Ferry N. S. T. Friends - 28/07/2017

Please next time, give us complete information. Because when i was check in ther weren't info that the hotel is full booked on 27 july, and when i want to extend the reception said that full booked and i cant extend. So i'm little disapointed about this matter.

AccorHotels certified review
Karim S. Business - 25/07/2017
« Standard IBIS Style Hotel »

Nothing special. I have been staying several times in this hotel when I visited Surabay. I am looking forward to other new Accor Hotel in Surabaya. The gentleman who handled my check in is inexperience and take rather long time until a lady came to assist. The towel was smelled bad. I think this hotel need to improved the cleaning. During the breakfast I ordered a medium shinny side up but it came out almost well done.

AccorHotels certified review
Yuliana Solo - 24/07/2017
« Super great stay »

The linen and towels were cleaned, except the under bed, need to be cleaned daily, found some rubbish from the guest before me. In love with the furniture, match each other.

AccorHotels certified review
Arifin W. Business - 24/07/2017
« Great stay »

I've stayed here for couple of times now, and this is one of the best 3 star hotel I've stayed in Indonesia. Eventhough the room are not quite big, but everything's there. Cleanliness were also superb.

AccorHotels certified review
B.i. P. Families - 24/07/2017
« Pretty hotel »

A good place to stay in Surabaya. I like d this hotel and loved the location. The staff was friendly and always ready to assist. The room is clean with high ceilings, cushy beds, and lovely decor. We do recommend this hotel and we will definitely go back.

AccorHotels certified review
Ardhiatama Business - 23/07/2017
« Thanks for good services.. »

Good services

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