ibis Styles Surabaya Jemursari Hotel 3 stars

TripAdvisor rating 4.0/5 208 reviews
ibis Styles Surabaya Jemursari
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Room 1

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Hotel extras

  • iMac Corner and free Wi-Fi

  • 1 Restaurant and Bars

  • Near with Airport Int Juanda only 13km

  • Greet Facilities : Swimming Poll and Gym

  • Covered Parking

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Babysitting on request
Catering
  • Breakfast included in the price
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

ibis Styles Surabaya Jemursari

Jl Jemursari Raya 110 112
60237
surabaya
indonesia

Tel: +62318498999

Fax: (+62)31/8498993

Contact email

Check-in from 14h00

Check out up to 12h00

  • WARU :   WONOKROMO KENDANGSARI RAYA

  • By plane

    JUANDA AIRPORT At 7km / 4.35 miles

  • By train

    GUBENG STATION At 10km / 6.21 miles

GPS :-7.321739, 112.74501

Our accommodations

All 132 rooms at ibis Styles Surabaya Jemursari feature a 32" LCD TV screen, in-room safe, separate bathroom with standing shower, hairdryer and free WiFi Internet access.

Standard 1 Double Bed

  • Max. number of persons: x3
  • Area: From 22
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Standard 2 Single Beds

  • Max. number of persons: x3
  • Area: From 22
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Junior Suite Room with 1 double bed

  • Max. number of persons: x4
  • Area: From 44
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

STREATS RESTAURANT

Type of cuisine: International

The restaurant offers generous servings of authentic Asian street food delights and international cuisine. The vibrant, yet calm ambiance is complemented by our friendly service staff.

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WOOT POOL LOUNGE

Photo non contractuelle / Strictly non binding

Enjoy the breeze at poolside, while sipping on our trendy drinks and light snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY LOUNGE

Photo non contractuelle / Strictly non binding

Enjoy the light snacks and refreshing drinks at our cozy Lobby Lounge.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 230 m²

  • Maximum capacity: 125 people

  • Maximum banquet capacity: 100 people

Find out more
ibis Styles Surabaya Jemursari Meeting Room

Our guest reviews for
ibis Styles Surabaya Jemursari

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

2,211 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

208 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

nice design

Customer review rating 4.3/5

Roy K. B. Families - 15/04/2019 AccorHotels certified review

quiet room, clean, and fun, recomended to come again !!

Dear Mr. ROY KURNIAWAN , We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arman Widianto General Manager

Hotel

Customer review rating 4.3/5

Kenny C. Friends - 08/04/2019 AccorHotels certified review

Excellent service. Excellent ambient

Dear KENNY C., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arman Widianto General Manager

Ultimate comfort and style!

Customer review rating 4.3/5

Hugo S. Families - 07/04/2019 AccorHotels certified review

Our stay was very comfortable and pleasant! From booking time, checked-in until we checked-out, everything was smooth, organized and ease. Room was at its top notch condition, especially the bed quality, room cleanliness, size of bathroom and wifi speed connectivity. Thank you so very much Ibis Styles Jemursari!

Dear Mr. HUGO S., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arman Widianto General Manager

Awesome service

Customer review rating 4.3/5

Aditya F. M. Business - 06/04/2019 AccorHotels certified review

Awesome

Dear Mr. ADITYA FIRIZKI M., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arman Widianto General Manager

Three Star Hotel with good service

Customer review rating 4.3/5

Anna Business - 06/04/2019 AccorHotels certified review

A Nice stay for business trip at Ibis Style Jemursari

Dear Mrs. ANNA, We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arman Widianto General Manager

Comfortable

Customer review rating 4.3/5

Anonymous Business - 03/04/2019 AccorHotels certified review

Great service

Dear Mr. DIAS R., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arman Widianto General Manager

Satisfied

Customer review rating 4.3/5

Mulyadi Business - 01/04/2019 AccorHotels certified review

Nice room

Dear Mr. MULYADI M., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kencana Herdianto Operations Manager

Best place to stay in Jemur Sari Surabaya

Customer review rating 4.3/5

Billy Business - 31/03/2019 AccorHotels certified review

Thanks for hospitality. I was very grateful staying at this hotel. Rooms are clean and fresh. I have got free room upgrade and there was surprised cake provided on the table. Thanks a lot. I will stay again in this hotel next time.

Dear Mr. BILLY We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arman Widianto General Manager

satisfied

Customer review rating 4.3/5

Andra Business - 30/03/2019 AccorHotels certified review

good. so sad it was only one night stay :(

Dear Mrs. Andra We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arman Widianto General Manager

Meet with my expectation

Customer review rating 4.3/5

A D. D. Business - 29/03/2019 AccorHotels certified review

overall there's no problem with my staying, I just want give some input like "lift touch sensor" it's hard for me when I touch the sensor for up or down, no respond I need other guest to help me press it, it's working on the second day I stay, I don't know why. For my room I just wondered the standard to tidy the bed just look like no proper standard.

Dear Mr. A DWITJAHJO D, We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your comment regarding our lift sensor and untidy for the bed has been taken to improve soon Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arman Widianto General Manager

Good location and tidy

Customer review rating 4.3/5

Indra K. Business - 27/03/2019 AccorHotels certified review

Hotel room is not too big space but quite ok for business trip

Dear Mr. INDRA K., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arman Widianto General Manager

Good

Customer review rating 4.3/5

Joyce Y. Business - 27/03/2019 AccorHotels certified review

Nice room, clean, check-in was efficient, breakfast was good

Dear Mrs. JOYCE Y., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arman Widianto General Manager

Very polite & friendly staff

Customer review rating 4.3/5

Dennis &. Y. Families - 23/03/2019 AccorHotels certified review

Our favorite hotel in Surabaya. Nice quiet room, our room was upgraded to suite room with delicious cakes awaiting us. So lovely, thank you. Everyone was very polite & friendly & always ready to help. Nice restaurant & breakfast was good, but not much bread & no cheese (sometimes we miss European breakfast). The lobby is a great place for meeting friends or for a relaxing drink at the bar.

Dear Mrs. Y. C., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your comment regarding improvement bread and cheese has been taken to improve soon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arman Widianto General Manager

Not queit pleasant stay

Customer review rating 4.3/5

Andreas Business - 23/03/2019 AccorHotels certified review

Little disappointed as there was no welcome basket as usually Accor Hotel provide even for a silver member.

Dear Mr. ANDREAS, Thank you for taking the time to tell us about your experience at the ibis Styles Surabaya Jemursari. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Arman Widianto General Manager

Good hotel, very polite & friendly staff

TripAdvisor rating 4.0/5

Trail49882820507 Family - 23/03/2019 TripAdvisor review

The room was good. Everyone was very polite & friendly & always ready to help. Nice restaurant & breakfast was good, but not much bread & no cheese (sometimes we miss European breakfast). The lobby is a great place for meeting friends or for a relaxing drink at the bar.

Dear Mrs. YOHANNA CAHYARINI, We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assure that we have taken care your concern regarding European breakfast choice at restaurant. Thank you again for sharing your experience, and we hope your next visit will be more pleasant. Sincerely, Arman Widianto General Manager

Comfort place to rest, not to work.

Customer review rating 4.3/5

Dhea Business - 20/03/2019 AccorHotels certified review

The room is very comfortable to rest, but I couldn't find proper spot in the hotel to work overtime. The only proper spot to work overtime is at the sTREATs restaurant, but starting on 10 p.m. the restaurant is close and I couldn't stay there. Lobby of the hotel is open 24hrs but it's not proper to work. Please kindly make a proper spot to stay longer for guest to have a chitchat or work other than the lobby.

Dear Mrs. Dhea, We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arman Widianto General Manager

Great Simple Hotel in the Middle of Surabaya City

Customer review rating 4.3/5

Brian P. T. Families - 16/03/2019 AccorHotels certified review

All we need when we stayed in Surabaya are in this hotel. High speed wifi connection, comfort room and bed, delicious breakfast, and many more. We enjoyed our time in this hotel and will stay in this hotel when we back to Surabaya someday. Keep the Good Work and Thank You

Dear Mr. BRIAN PRAMANA T., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arman Widianto General Manager

dian t., room 808 and 1021

Customer review rating 4.3/5

Dian T. Business - 15/03/2019 AccorHotels certified review

comfort room and good hospitality. fast response please improve variance of menu, breakfast and room service.

Dear Mrs. DIAN t., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your comment regarding menu variance need to be improve has been taken to improve soon Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arman Widianto General Manager

Great Stay with Spacious Room

Customer review rating 4.3/5

Denny Business - 15/03/2019 AccorHotels certified review

Clean place, spacious room and bed. Its a pleasure for me. I would love to come again someday. But i think the toiletteries need to be improve for the up to date collection.

Dear Mr. Denny, We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arman Widianto General Manager

Awesome!

Customer review rating 4.3/5

Anonymous Business - 08/03/2019 AccorHotels certified review

All ok

Dear Mr. ARMAN We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arman W. General Manager
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