ibis Styles Surabaya Jemursari Hotel 3 stars

TripAdvisor rating 4.0/5 214 reviews
ibis Styles Surabaya Jemursari
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Hotel extras

  • iMac Corner and free Wi-Fi

  • 1 Restaurant and Bars

  • Near with Airport Int Juanda only 13km

  • Greet Facilities : Swimming Poll and Gym

  • Covered Parking

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Babysitting on request
Catering
  • Breakfast included in the price
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

ibis Styles Surabaya Jemursari

Jl Jemursari Raya 110 112
60237
surabaya
indonesia

Tel: +62318498999

Fax: (+62)31/8498993

Contact email

Check-in from 14h00

Check out up to 12h00

  • WARU :   WONOKROMO KENDANGSARI RAYA

  • By plane

    JUANDA AIRPORT At 7km / 4.35 miles

  • By train

    GUBENG STATION At 10km / 6.21 miles

GPS :-7.321739, 112.74501

Our accommodations

All 132 rooms at ibis Styles Surabaya Jemursari feature a 32" LCD TV screen, in-room safe, separate bathroom with standing shower, hairdryer and free WiFi Internet access.

Standard 1 Double Bed

  • Max. number of persons: ‌3
  • Area: From 22
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Standard 2 Single Beds

  • Max. number of persons: ‌3
  • Area: From 22
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Junior Suite Room with 1 double bed

  • Max. number of persons: ‌4
  • Area: From 44
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

STREATS RESTAURANT

Type of cuisine: International

The restaurant offers generous servings of authentic Asian street food delights and international cuisine. The vibrant, yet calm ambiance is complemented by our friendly service staff.

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WOOT POOL LOUNGE

Photo non contractuelle / Strictly non binding

Enjoy the breeze at poolside, while sipping on our trendy drinks and light snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY LOUNGE

Photo non contractuelle / Strictly non binding

Enjoy the light snacks and refreshing drinks at our cozy Lobby Lounge.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 230 m²

  • Maximum capacity: 125 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
ibis Styles Surabaya Jemursari

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

2,278 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

214 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Very friendly and helpfull reception staff

Customer review rating 4.3/5

Komang S. Families - 19/06/2019 AccorHotels certified review

The hotel place easy to looking for but need more space for parking port

Dear Mr. KOMANG S., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arman Widianto General Manager

Excellent

Customer review rating 4.3/5

S. B. Business - 14/06/2019 AccorHotels certified review

Excelent service even only three star hotel. It's look like five star hotel. Warm hospitality from hotel staff, really helpfull when send me to airport and none public transpot come. The manager lend me her/his own privat car to help me go to airport. Nice room, comfort, clean and fresh. With the lovely welcome cake available on the table. Thank you ibis.. I hope your hotel being famous all over the world especially in indonesia.

Dear Mr. B. S., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arman Widianto General Manager

Great stay

Customer review rating 4.3/5

Dien F. Families - 12/06/2019 AccorHotels certified review

Stay was good will be back for another day

Dear Mrs. Dien F., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arman Widianto General Manager

Amazing

Customer review rating 4.3/5

Ayu Families - 12/06/2019 AccorHotels certified review

That's a really awesome experience for me

Dear Mrs. AYU, We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arman Widianto General Manager

Another pleasant stay @ibis style Jemursari

Customer review rating 4.3/5

Rinawati L. Families - 12/06/2019 AccorHotels certified review

My family and I stayed for 2 nights, from June 4th to 6th. The room was nice, the bed was comfy, & the service was good. So, overall, my family enjoyed our stay there ..Keep up the good work!

Dear Mrs. RINAWATI L., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arman Widianto General Manager

Great!

Customer review rating 4.3/5

Wildans Business - 29/05/2019 AccorHotels certified review

Great staffs, very happy got upgrade to junior suite, so much thanks.

Dear Mr. WILDAN S., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arman Widianto General Manager

Strategic Location

Customer review rating 4.3/5

Andreas Business - 27/05/2019 AccorHotels certified review

it is located in strategic location. the staff was very helpful.

Dear Mr. ANDREAS H., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arman Widianto General Manager

Just ok

Customer review rating 4.3/5

S. A. Business - 27/05/2019 AccorHotels certified review

Staff very good & helpfull. tv for 3 days unclear pictures (blurry). Shower room anytime start turning on the shower, there’s a bad sewer smell, gone after few minutes.

Dear Mr. SONA A., Thank you for taking the time to tell us about your experience at the ibis Styles Surabaya Jemursari. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Arman Widianto General Manager

Good Hotel

Customer review rating 4.3/5

M. Families - 26/05/2019 AccorHotels certified review

I stay few times in this hotel, location is near to city access and airport. Room is clean, comfort for sleep. Breakfast is good with Indonesian traditional food. This hotel is good for business and family.

Dear Mrs. M., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arman Widianto General Manager

Employees did not serve for crowded reasons. The hotel management is very stingy with a lack of employees or indeed the attitude of employees who are unprofessional

Customer review rating 4.3/5

Unggul Business - 23/05/2019 AccorHotels certified review

The hotel is good but the service is not good. The service at check-in was good, what wasn't good was when I wanted to borrow tableware to the room. I waited for 1 hour, and even then I had to take it myself at the restaurant and argue because they were crowded. Even though it's very easy, just give me a spoon and fork when I pick it up to the restaurant and the problem will be solved, simple. Moreover there is a mother who is standing at the counter and inviting me to argue so I had to hit the table, it was very embarrassing, after that I was given a spoon and fork.

Dear Mr. Unggul, Thank you for taking the time to tell us about your experience at the ibis Styles Surabaya Jemursari. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Arman Widianto General Manager

Cozy room

Customer review rating 4.3/5

B. Business - 22/05/2019 AccorHotels certified review

The room was very nice.

Dear Mr. B., We very much appreciate your comments regarding your stay at the ibis Styles SurabayavJemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arman Widianto General Manager

Pleasant experience

Customer review rating 4.3/5

Melanie L. Families - 21/05/2019 AccorHotels certified review

As expected of IBIS STYLES it was a pleasant and satisfying stay

Dear Mrs. MELANIE L., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arman Widianto General Manager
Customer review rating 4.3/5

Harry Families - 18/05/2019 AccorHotels certified review

Very comfort and happy

Dear Mr. HARRY We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arman Widianto General Manager

GOOD SO FAR

Customer review rating 4.3/5

Roby T. Business - 18/05/2019 AccorHotels certified review

Verh Nice..

Dear Mr. ROBY T., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arman Widianto General Manager

love the place!!!!

Customer review rating 4.3/5

Haslinda S. Couples - 17/05/2019 AccorHotels certified review

This is my first time spending the night at IBIS Surabaya. So in love with the environment. I like the room so much, cozy, clean and so calm especially at night when you can see your view outside. The staffs are also friendly, helpful. I will recommend to friends and family.

Dear Mrs. HASLINDA S., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arman Widianto General Manager
Customer review rating 4.3/5

Au Families - 15/05/2019 AccorHotels certified review

the hospitality isnt good enough, first impression when i came to Ibis Styles Jemursari and met the Front Office officer they were’nt say anything to me. They were busy with their own job, when i wanted to do the check in i asked them first to do it That was bad experience for the big company like Accor

Dear Mrs. AUDHINA Thank you for taking the time to tell us about your experience at the ibis Styles Surabaya Jemursari. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Arman Widianto General Manager

Simple and Stylist Hotel in Town

Customer review rating 4.3/5

Nadya F. Solo - 15/05/2019 AccorHotels certified review

Simple and stylist hotel in town, the rooms is comfy, clean and the staff very friendly. Only 1 things that I think should be improve is the breakfast, make sure the cleanliness of buffet and the table. The waitress not responsive enough if there is guest who already leave the table. It takes around 15 min. for 1 table finally cleaned. They need to walk around and make sure the table well set up, especially in rush hours. Also for the buffet refill, they need to consistent walk around and make sure buffet is well refill, almost all the breakfast menu is average for the taste.

Dear Mrs. NADYA F., Thank you for taking the time to tell us about your experience at the ibis Styles Surabaya Jemursari. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Arman Widianto General Manager

Value for money

Customer review rating 4.3/5

Irfan Couples - 08/05/2019 AccorHotels certified review

High value with less money

Dear Mr. IRFAN, We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arman Widianto General Manager
Customer review rating 4.3/5

Silvanus S. Families - 07/05/2019 AccorHotels certified review

good price, good service. the quality of food may have to be improved

Dear Mr. SILVANUS S., We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your comment regarding our food quality has been taken to improve soon Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arman Widianto General Manager

Mantul

Customer review rating 4.3/5

I M. P. Business - 05/05/2019 AccorHotels certified review

Puas dan good service

Dear Mr. I MADE P. We very much appreciate your comments regarding your stay at the ibis Styles Surabaya Jemursari. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arman Widianto General Manager
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