Hotel - ibis Styles Aix en Provence Mas des Oliviers
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Ibis Styles Hotel

ibis Styles Aix en Provence Mas des Oliviers Hotel

3 Bd de la Grande Thumine  Jas de Bouffan 
13090  AIX EN PROVENCE
FRANCE

482 reviews
TripAdvisor Rating Based on 482 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Shoe shine machine
  • Concierge

Catering

  • 1 restaurant(s)

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

  • 63 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Bouquet TV Canal+ and Canalsat
    • Crib on request
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 1,576 reviews

Our guest reviews for ibis Styles Aix en Provence Mas des Oliviers

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 482 reviews
AccorHotels certified review
D Solo - 13/08/2017
« OK. Nice staff »

Pleasant motel style. Girl on reception extremely helpful. Evening meal and breakfast good. Room very comfortable.

AccorHotels certified review
Francisco Families - 09/08/2017
« Good expierence »

Quiet & relaxying night with kids. Maybe too far from city center but I was aware and no prob

AccorHotels certified review
Chan K. Y. Couples - 30/07/2017
« Clean and comfortable  »

Nice staff, nice environment

AccorHotels certified review
Eugene R. Couples - 30/07/2017
« We enjoyed our stay, and change-up from the normal Ibis ambiance. »

Generally good. The family theme was nice, and the individual rooms were a bonus. Only one disappointment; the WiFi was spotty and not secure, compared to the regular Ibis. Our other problem is found in all the Ibis hotels we visited; the comforter is far too heavy for the hot summers, and the AC can barely be turned down enough to compensate for that.

AccorHotels certified review
Anonymous Families - 12/07/2017
« Ok for overnight stop »

Room ok, but AC loud, nothing around the hotel, ok by car

AccorHotels certified review
Jon Families - 30/06/2017
« Exactly what we needed »

We where looking for a hotel for a stop over in Aix - conveniently close to the town, easy to get to with a good level of service. And we got exactly that. Staff extremely friendly and helpful.

AccorHotels certified review
Maurizio N. Families - 22/05/2017
« . »

efficient, right price/quality balance

AccorHotels certified review
Steven Couples - 14/05/2017
« Not our usual Ibis Styles experience »

We have stayed in Ibis Styles in several cities and like them very much. They have all been in hotel buildings. The "Mas des Olives" is more like an American motel, with several groupings of rooms connected by walkways. We enjoyed the usual quality breakfast and friendly staff and had a very pleasant dinner at the restaurant. We were just surprised at the layout.

AccorHotels certified review
Anonymous Families - 18/04/2017

Really nice place to stay in... suggested for families Clean rooms, abundance of food for breakfast Very nice and helpful people

AccorHotels certified review
Anonymous Families - 17/04/2017

Very peaceful.

AccorHotels certified review
Anonymous Families - 15/04/2017

Nice hotel with good breakfast.

AccorHotels certified review
Anonymous Business - 29/03/2017

I often use this hotel when I have to be in Aix. It is a nice place with friendly staff, in a relatively quiet neighbourhood. The hotel is quaint in a nice way, although not particularly upscale. Perfectly adequate.

AccorHotels certified review
Anonymous Couples - 23/03/2017

hôtel conforme à nos attentes

AccorHotels certified review
Anonymous Business - 16/03/2017

Hotel correct,dommage pas de douche....

AccorHotels certified review
Anonymous Business - 17/01/2017

Very good experience. Only note is he weird smell in the bathroom (like chemical smell) but was not using it too much.

AccorHotels certified review
Anonymous Couples - 08/12/2016

We were shocked & horrified when we arrived. This hotel is masquerading as something it is not. It is not a Styles hotel. You have taken a dilapidated hotel with flimsily built chalet rooms, given them a quick coat of paint, patched up the ceilings (badly) and left old and dirty toilet facilities in place. We were given a very small room which was dirty - particularly the window frames. We were then moved to a larger and cleaner room. However the sink was cracked. The staff were pleasant and friendly and the breakfast was good. Overall this was the worst IBIS Styles we have used. We will never use it again. We will warn all our friends to avoid it like the plague.

AccorHotels certified review
Anonymous Families - 02/11/2016

The main priblem was the upstairs room, where my daugther slept, was dirty. Fir the rest the experience was good, speacially the breakfast

AccorHotels certified review
Anonymous Families - 09/09/2016

I am an Accor Silver Card Member and even with this membership status the Service was unwelcoming and poor. Food orders for our evening meal in the hotel were screwed up. Our children's orders had their starters and main course turn up together as a single main. My mother and my own starters didn't turn up at all. My father's main course and starter arrived at the same time the waitress said this was because the children's food all comes at the same time so ours will also, clearly a lie. My main course order was totally wrong. I ordered a bun less burger, as I am gluten intolerant and I received just the burger without any of the other fillings (relish, cheese, onion, gherkins etc) just a dry piece of meat with some salad leaves and some chips. This was eventually rectified only after arguing with the waitress and being told they didn't have the facility to fry onions (another lie) and I couldn't have the cheese because it is cooked on the bun (another lie) and it was not possible to put the cheese on the burger (yet another lie). We spoke in French but it was clear I was struggling to say what I wanted to say in French and then the waitress said she could speak English but only after watching me struggle to say what I wanted to say in French. To be honest I'd prefer to speak French and most of the time I get along fine, but it was clear I couldn't find the vocabulary to say what I wanted to say the waitress should have clearly stepped in earlier. My father picked up the food bill I don't believe we should have paid for any of it and what was deducted from the bill was only the food they forgot to bring to the table no compensation at all for the courses turning up together or the stress they put my father and i through. We were all very tired from a long drive to Aix en Provence that day so I don't think my father and I had the energy to argue any more personally I think we should have received complimentary meal and drinks that evening. The following morning we were told by waiter at breakfast that they did not have 2 high chairs (we have twin daughters) and had two high chairs in the same restaurant the night before. High chairs did not accommodate the table, and were extremely dirty. Breakfast did not cater for any allergies with a choice of pastry's and bread and no gluten free option, other than the fruit and yoghurt, so I had to buy breakfast elsewhere that morning after checkout. At check out the same waiter from the morning at breakfast was quite rude in his demeanour, perhaps he didn't like being corrected on how many high chairs they had in the hotel. We could have easily not come to France for our holiday this year post Brexit, post terrorist attacks down the road in Nice and up in Paris, not to mention the currency exchange rate making everything more expensive but we chose to continue our holiday at greater expense and to support France and Europe to be treated so poorly by the staff at Ibis Styles Aix en Provence. This has certainly scared my opinion of Ibis Styles and in a way Accor Hotels.

AccorHotels certified review
Anonymous Families - 05/09/2016

The room and accommodation was fine and comfortable and to the standard I have to come to expect at Ibis Styles. Unfortunately the restaurant was very poor and totally unsatisfactory. We were a party of 6, including 2 children. The children ordered from the child menu. Their first courses were served in dishes on top of their main courses, e.g. a bowl of first course standing on top of the ham and chips main course!? When questioned, we told that was how they served children's food! Of the adult order, two starters were never served and the one that did was served 20 seconds before the main course! Another adult who has a gluten allergy asked for the cheeseburger without the bun. When served, it was a beef burger and chips. No cheeses salad tomato or onion? When questioned we were advised they could not cook the cheese without the bun and they could not grill onion! Suffice to say we were staggered at such incompetence and poor excuses. At the end, they deducted for the courses they had failed to serve and did not charge for the burger and offered two complimentary coffees. Frankly after a long days drive with the children we were too exhausted to argue anymore but it spoilt our day and the start of our holiday in France.

AccorHotels certified review
Anonymous Families - 01/09/2016

Pretty good basic hotel. Good breakfast. Decent location

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