ibis Styles Aix en Provence Mas des Oliviers Hotel 3 stars

TripAdvisor rating 3.5/5 627 reviews
ibis Styles Aix en Provence Mas des Oliviers
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Room 1

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Hotel extras

1 - Relaxing and cheerful. 2 - A large TV in your room. 3 - Breakfast with freshly squeezed orange juice. 4 - A trampoline and playhouse for children

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
Catering
  • Breakfast included in the price
  • 1 restaurant(s)
Business services
  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Styles Aix en Provence Mas des Oliviers

3 Bd de la Grande Thumine
Jas de Bouffan
13090
aix en provence
france

Tel: +33442599801

Fax: (+33)4/42208593

Contact email

Check-in from 14h00

Check out up to 12h00

  • AIX EN BUS :   NO 2 GRANDE THUMINE

  • By plane

    MARSEILLE At 25.2km / 15.66 miles

  • By helicopter

    LES MILLES At 10.1km / 6.28 miles

  • By train

    AIX TGV At 15.2km / 9.44 miles

GPS :43.522055, 5.414752

Our accommodations

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 10
  • Wireless internet in your room
  • Business Desk

Standard Room with two single beds

  • Max. number of persons: 2
  • Area: From 10
  • Wireless internet in your room
  • Business Desk

Standard Room with 1 double bed and 1 single bed on the mezzanine

  • Max. number of persons: 3
  • Area: From 10
  • Wireless internet in your room
  • Business Desk

Standard Family Room with 1 double bed and twin beds

  • Max. number of persons: 4
  • Area: From 12
  • Wireless internet in your room
  • Business Desk

Our restaurants and bars

COMPTOIR DES OLIVIERS

Type of cuisine: Regional

Express lunch or à la carte menu. Tasty cuisine and attentive service in Provençal-style surroundings with a shaded terrace,

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 54

  • Maximum capacity: 35 people

Find out more

Our guest reviews for
ibis Styles Aix en Provence Mas des Oliviers

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.0/5

2,790 reviews

tripadvisor

TripAdvisor Rating 3.5/5

627 reviews

Normale

Customer review rating 4.0/5

Fabien Families - 23/09/2019 AccorHotels review

Ras

Very comfortable room, but disappointed with the online booking.

Customer review rating 4.0/5

Louise K. Couples - 15/09/2019 AccorHotels review

We had tremendous difficulty booking online. We spent 2 hours on the computer and phone trying to book online and had no success. This was very frustrating and a waste of my tome on my holiday. However, upon our arrival at the hotel the service and experience was excellent. The bed was extremely comfortable.

Dear Madam, We very much appreciate your comments regarding your stay at the ibis Styles Aix-en-Provence Mas des Oliviers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry for the inconvenience encountered when booking. Online payment systems do not work sometimes. Do not hesitate to call Accorhotels central booking to help you next time Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, A. LEFEVRE Chef de réception

Motel

Customer review rating 4.0/5

Alexandre Business - 15/09/2019 AccorHotels review

What does Ibis Styles actually stand for as oposed to its peers in the Accor Group? After a few trials I still don't get it. This particular hotel was more like a cheap US motel to me or like a Kyriad or Campanile that was complemented with some Ibis Styles green to give it that (not so) distinct look. If one goes to McDonald's or Burger King or whatever chain in the world, you know what you get. One does not in the Accor Group with the only USP to me being the floors are mostly hard floors and not too smelly and the vastness of the hotel network...

Dear Sir, Thank you for taking the time to tell us about your experience at the ibis Styles Aix-en-Provence Mas des Oliviers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide the best service experience for each client, so your feedback is very important to us. Rest assured that we are taking the necessary steps to address the issue you have raised and prevent it from happening again. We hope that you will give us the opportunity to better serve you in the near future. Sincerely, A. LEFEVRE Chef de réception
Customer review rating 4.0/5

Anonymous Families - 10/08/2019 AccorHotels review

Pas terrible

Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Veuillez agréer, Monsieur, nos salutations distinguées. A. LEFEVRE Chef de réception

Awfull worse than camping inacceptable

Customer review rating 4.0/5

Sebastien L. Families - 09/07/2019 AccorHotels review

I was extremely desappointed by this hôtel the restaurant was closed, the bar was closed rooms are ridiculously small. There is no noise isolation we heart the neighbours like they were in our room. TRIPLE 000 SERVICE there is no management in this hotel. Time to fire the manager and put someone from the hotel industry. !!!!! The breakfast was not good either awful coffee they ask 3 times the rion number apparently the only thing they can do there. The Worse hotel I ever been in my all live. Ridiculous that accor does accept that low standard.... would like to have compensation for this stay !!!!!!!

Dear Mr L., Thank you for taking the time to tell us about your experience at the ibis Styles Aix-en-Provence Mas des Oliviers. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anne LEFEVRE Responsable Hébergement

Basic acommodation, restaurant not available in the evening, breakfast average. Disappointed

Customer review rating 4.0/5

Mrs W. Couples - 04/06/2019 AccorHotels review

We were surprised to find the room so basic. It was very small, there was mould around the shower tiles and there was a bulb missing in the bedside light. It could have been charming but felt as if it had been neglected and needed a complete overhaul. Probably the worst Ibis Styles we have stayed in. The restaurant was closed when we stayed, perhaps luckily as we had a lovely meal at the Campanile nearby, which felt much cleaner, newer and better managed.

As always. First rate service. Good rooms. No surprises.

Customer review rating 4.0/5

Henk Business - 20/05/2019 AccorHotels review

As always. First rate service. Good rooms. No surprises.

Disappointing check In

Customer review rating 4.0/5

John A. Business - 15/04/2019 AccorHotels review

Clean room and se ire car park but having checked in on line I had to do it all again when I arrived.

As always, friendly and pleasant service; facilities are functional and clean, at the expected standard.

Customer review rating 4.0/5

Henk V. Business - 18/02/2019 AccorHotels review

See above. I have to be in Aix every 6 weeks or so, and always stay in the same location, subject to availability of rooms.

Dear HENK V., We very much appreciate your comments regarding your stay at the ibis Styles Aix-en-Provence Mas des Oliviers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne LEFEVRE Responsable Hébergement

Fine

Customer review rating 4.0/5

Anonymous Business - 19/11/2018 AccorHotels review

Comfortable stay but the hotel is showing wear and looking older.

Hotel not well kept

Customer review rating 4.0/5

Anonymous Business - 15/10/2018 AccorHotels review

Dirty place, no electricity, not welcoming at all.

Good overnight stay

Customer review rating 4.0/5

Cel P. Families - 03/10/2018 AccorHotels review

Good large rooms, friendly staff, comfortable beds. A little mound in the shower, consider re-grouting

Disappointing

Customer review rating 4.0/5

Heather Families - 23/09/2018 AccorHotels review

Bathrooms were mouldy. Key card never worked and had to get it reset every time we re entered. Breakfast was very disappointing. Would not stay at Ibis again.

Good place with excellent staff. They impressed us. But rooms etc need refurbishment.

Customer review rating 4.0/5

Tony Couples - 21/09/2018 AccorHotels review

Very good.

Looks funny at first side, but it's a good hotel

Customer review rating 4.0/5

Quincy Couples - 10/07/2018 AccorHotels review

We only spend one night here. On arrival and on the outside the hotel kind of looked like it was not maintained for some time. But on the inside everything looked fine. Rooms are good and clean and we slept really well on the good bed. When we stayed here it was somewhere around 33 degrees Celsius, which wasn't a problem on the room because we had air conditioning. But even though the walk from hotel to town centre is only a half our walk, in those temperatures it's a long walk. Also the location of the hotel is in what seems to be a not so nice neighbourhood (could also be perception though), which gives a bit of a funny feeling walking there later at night. The gate will close somewhere on the evening, so your car and stuff will be save. Also riding with the car to the town centre is a 5 minute ride and you can easily park in parking La Rotonde. Breakfast was fine, with a big plus for the Nespresso machine they have! Overall out experience was fine and this hotel did the job we expected it to (except for the walk to Aix, take the car!).

Disapointing experience

Customer review rating 4.0/5

Tiago Couples - 10/07/2018 AccorHotels review

Unfortunatelly my expectations were higher than the experience that I had. And I have stayed in several Ibis Hotels. About the staff I have no complaints. They were nice and frindly and I'd say it was the best part of my experience there. I was expecting a better overral experience based on other times that I stayed on Ibis Styles. But I had better experiences staying on Ibis Budgets. The room was too small, dark and uncomfortable. The bed was good. The A/C was leaking water and the entrance of the room and it was always wet. Sometimes the water would drop on my bags and I had to change its position to keep it dry. But this was also hard since the rom was too small. The bathroom was also too dark. The breakfast was a disappointment, specially after staying in a normal Ibis in Marseille that had a great breakfast with many tastier and better options. On our first morning at the Hotel, the irrigation system of the garden was running and it was hard getting to the breakfast room without getting wet. Even during the day and with the curtains open, the room was always dark. These were our main concerns and we wouldn't recommend this Hotel.

OK for one night on the way to our vacation resort

Customer review rating 4.0/5

Anonymous Families - 09/07/2018 AccorHotels review

Very nice staff, basic but ok rooms, bathroom ok but suffering from excess humidity. Restaurant staff extremely nice with ok food.

Room was incredibly small

Customer review rating 4.0/5

Anonymous Couples - 25/06/2018 AccorHotels review

There was not enough space to open the bags in the room, it was too small.

3 night stay to visit the city - convenient and in line with Ibis styles standards

Customer review rating 4.0/5

Jc Families - 21/04/2018 AccorHotels review

Good base to visit Aix-en-Provence. Family room very spacious (2 separate rooms). Breakfast in line with Ibis Styles. Restaurant good value for money and tasty dishes. As always with accor hotels staff very friendly, always there to help. Staff at reception gave good tips on where to park and dine in Aix.

Just a good stay, as always. Nothing particular.

Customer review rating 4.0/5

Henk Business - 06/03/2018 AccorHotels review

Nice helpful staff, they actually start to know me ;-) rooms are fine, no complaints there. Everything always in order.

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