Hotel - Novotel Pekanbaru
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Novotel Pekanbaru Hotel

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4.0/5 125 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Breakfast
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Babysitting on request
  • Air Conditioning
  • SULTAN SYARIF KASIM
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 23:59
    • Opening hours : Week-end 0:00 - 23:59

Business services

  • 9 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 539 reviews

Our guest reviews for Novotel Pekanbaru

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 125 reviews
AccorHotels certified review
Rizki P. Business - 07/10/2017
« Nice n comfort hotel in Pekanbaru »

The hotel location beside a mall so you can easily find something right beside the hotel. Also the room is clean n comfort. The food is also delicious with variety menu of indonesian n international cuisine

AccorHotels certified review
Mapuza B. Friends - 03/10/2017
« Comfort Bed »

Can't describe more as most of the time I m out from the hotel. Overall I enjoyed my stay at your hotel.

AccorHotels certified review
Gemareksha Couples - 28/09/2017
« Comfortable »

Clean Lots of food choice for breakfast Startegic location

AccorHotels certified review
Mita Friends - 24/09/2017
« a bit dissapointed with the service »

the problem was only about the service from the receptionist. I dont know why you guys seem disrespect us.

AccorHotels certified review
Harry Business - 23/09/2017
« Dissapointed for services »

Waiting for check in more than 10 minutes. Because room not ready. Otherwhile i was check in about 4pm,and the room not ready. For bathroom shower very not proper,cause water can not out well. And the hole for water can not drain properly

AccorHotels certified review
Jonathan Business - 17/09/2017
« Nice hotel. Best place to stay in Pekanbaru »

It was pleasant. Enjoyed the breakfast and gym facilities.

TripAdvisor review
Business - 16/09/2017
« Valuable stay in strategic location »

Novotel Pekanbaru is now being considered as the most valuable hotel in Pekanbaru. With less than 2 years establishing, the number of visitor is growing fast. Perfect hotel for both business and leisure. Lots of necessaried stuffs can be found around the hotel. Free pick up and delivery services to airport are also available for selected times.

Our hotel has responded to the review
Our hotel has responded to the review

Dear edmaditya961, We very much appreciate your comments regarding your stay at the Novotel Pekanbaru and thank you for choosing our hotel as you accomodation choice. We are delighted to hear that you enjoyed your stay with us. We do provide one way free shuttle service to airport on the selected time as one of our services for our guests. Your feedback will be share to all of our team and this certainly will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We thank you very much for your aptronage and look forward to having you back with us at Novotel Pekanbaru. Best Regards & feel welcome, A. Malik Azhary

AccorHotels certified review
Okta Families - 14/09/2017
« Satisfied »

Me n my wife love the food at breakfest its really good

AccorHotels certified review
A. Business - 11/09/2017
« Good Serices »

So far we got good services

AccorHotels certified review
Philip Business - 11/09/2017
« Nice stay..... »

I like variety of breakfast food

AccorHotels certified review
R. H. Families - 10/09/2017
« Best hotel in Pekanbaru »

Nice and comfortable hotel with great serviced by the staff. Will come to stay again..thank you novotel..

AccorHotels certified review
Yudi H. Families - 04/09/2017
« satisfied »

room is in a good condition, clean and spacious enough. sofa adds the value of the room. it helps us to relax. the breakfast was amazingly delicious and more importantly the management didn't charge me additional cost when i bring my three little kid enjoying the breakfast. for this i appreciate it a lot. employees & hotel staffs are polite and helpful. swimming fool is clean enough. overall i love your services and i intend to visit again especially if the hotel managemnts over me a significant discount. cheers....

AccorHotels certified review
Henny H. Families - 04/09/2017
« Ok »

Confortable, near to central city, good food, and over all is ok

AccorHotels certified review
Alex Business - 04/09/2017
« I had a wonderful stay »

Friendly staff great service

AccorHotels certified review
Fanny S. Friends - 20/08/2017
« perfect »

the recepsionist good, but too busy. breakfast oke, room oke.. perfect

AccorHotels certified review
Ikrar N. Solo - 13/08/2017
« Food »

I need bacon, no bacon in the breakfast menu

AccorHotels certified review
Amanda Families - 03/08/2017
« Please book airport transfer in advance »

Overall the hotel room was satisfied. The only unhappy situation is that we paid higher price for the airport transfer (yes, it is real high) because your staff informed me that your hotel airport shuttle is FULL and she provided me a taxi number. I was realized that the taxi driver was your stuff's husband. He charged us a real unreasonable price!

AccorHotels certified review
D. Business - 03/08/2017
« No benefit for Accor Plus member »

In overall the Hotel is a classic average Novotel. However no benefit for Accor Plus member (during the check-in process, welcome drink, etc.), was a let down.

AccorHotels certified review
Alex T. Business - 02/08/2017
« Pleasant surprise in Pekan Baru »

Was pleasantly surprised to find such a nice hotel in Pekanbaru. Room was adequate and functional. Overall stay was pleasant although was too short. Restaurant food was a bit on the wanting side. Overall can't complain

AccorHotels certified review
Fajar R. Business - 02/08/2017
« Satisfactory »

Comfortable, spacious room, can receive client, quiet, breakfast varied and intriguing, strategic location.

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