Hotel - Aparthotel Adagio São Paulo Moema
Adagio Hotel Adagio Hotel

Aparthotel Adagio São Paulo Moema

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4.0/5 432 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-23:00
    • Opening hours : Week-end 06:00-23:00

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Our apartments

  • 52 apartments
  • 40 non-smoking apartments�
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • Air conditioning
    • Automatic air control
    • Trouser press in room
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
Our apartments fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 1,297 reviews

Our guest reviews for Aparthotel Adagio São Paulo Moema

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 432 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Anonymous Business - 13/06/2018
« Outstanding »

Very good room with plenty of space and very clean.

AccorHotels certified review
Manoel Business - 07/06/2018
« Demora no Check-in »

Acomodacao boa

AccorHotels certified review
Cassiano C. Business - 30/05/2018
« An absolutely good hotel with amazing staff! »

Nice stay - valet parking and parking services must improve.

AccorHotels certified review
Ana M. M. Couples - 15/05/2018
« Great place! »

We truly enjoyed our stay at the Aparthotel Adagio in Moema. The location was perfect for us. All the people that work there were very friendly. Especially, Wellington at the Reception Desk. He greeted us upon our arrival in a very friendly and efficient manner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ana Maria Leveille Mabe, We very much appreciate your comments regarding your stay at the Aparthotel Adagio São Paulo Moema. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Renata Mendes Depto Qualidade Adagio SP Moema

AccorHotels certified review
Lucia B. Couples - 04/05/2018
« Very good »

Good service, good accomodations, good people attending your needs.

Our hotel has responded to the review
Our hotel has responded to the review

Sra.Lucia, Agradecemos seus comentários referentes à sua hospedagem no Adagio SP Moema. É sempre um prazer receber impressões positivas. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Esperamos que sua próxima visita seja tão agradável quanto a anterior. Atenciosamente, Renata Mendes Depto Qualidade Adagio SP Moema

AccorHotels certified review
Stephen B. Business - 01/05/2018
« Wonderful Experience »

Having stayed at Adagio Moema for almost 18 months I could not have wished for a better place to stay. The staff are a true credit to this hotel and became friends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen Bradbury, We very much appreciate your comments regarding your stay at the Adagio SP Moema. We are delighted to read that you had an excellent stay and enjoyed your visit at our aparthotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Renata Mendes Depto Qualidade Adagio SP Moema

AccorHotels certified review
Anonymous Business - 15/04/2018
« Things are getting worse »

I love to stay in, but things are getting worse, people as usual are amazing.

Our hotel has responded to the review
Our hotel has responded to the review

Sr. Cassiano, Agradecemos seus comentários sobre o Adagio SP Moema. Porém gostaríamos que detalhasse melhor o que está insatisfeito para que possamos oferecer um serviço melhor. Fique a vontade para retornar neste email. Sua opinião é muito importante para nós; ainda mais por ser um hóspede frequente. Mais uma vez obrigado e até breve; Renata Mendes Depto Qualidade Adagio SP Moema

AccorHotels certified review
Lilian P. P. S. Families - 13/04/2018
« Very good »

It was very good, the front desk receptionist Wellington was very kind and professional I felt really welcomed!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lilian Paula Pereira De S., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Sao Paulo Moema. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Renata Mendes Depto Qualidade Adagio SP Moema

AccorHotels certified review
Vanuza Families - 03/04/2018
« Outstanding service »

All staff are so friendly and polite. The apartment was excellent and clean.

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Sra. Vanuza, Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que a senhora tenha apreciado sua estadia e esperamos vê-la novamente em breve. Atenciosamente, Renata Mendes Depto Qualidade Adagio SP Moema

AccorHotels certified review
Cassiano C. Business - 05/03/2018
« Good to be back »

Nothing to complain rather than the internet speed that gets really slowed in the evenings when several people access it at once.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cassiano Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Carlos Fontenelle Coordenador de Recepção Adagio SP Moema

AccorHotels certified review
Emilio R. Business - 12/02/2018
« the pace in very comfortable. »

My experience was very good. I was comfortable in this place.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Carlos Fontenele Coordenador de Recepção Adagio SP Moema

AccorHotels certified review
Diego S. Business - 24/01/2018
« Nice hotel but very poor service »

I stayed for about one week, the WiFi work d very sporadically and the last three nights my air conditioning did not work. No one came to fix it and when I left they did not offer any kind of compensation for the inconvenience. It’s a nice hotel and pretty convenient but the costumer service is pretty bad.

AccorHotels certified review
Patricia M. Couples - 03/01/2018
« Good »

I have stayed in the very same hotel for the last years. As usual, the staff was very friendly and things were clean, but the apartment is showing signs of age, and the bathroom have mold spots.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patricia, Thanks for sharing your experience at the Adagio SP Moema. We're sorry we have not exceeded your all expectations during your stay. Please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We would like to inform you that our cleanning area is in the process of improving our service; to provide a better service for our customers. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Renata Mendes Depto Qualidade Adagio SP Moema

AccorHotels certified review
Vinicius M. Families - 03/01/2018
« Nice staff but it could be better... »

We had sime issues inside the apartment, which makes me think maintenance is poor... one draw at the bathroom couldnt get closed. The microwave worked sometimes and sometimes not. Dont ask me why... cable restarted a lot.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Vinicius, Thanks for sharing your experience at the Adagio SP Moema. We're sorry we have not exceeded your all expectations during your stay. Please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We would like to inform you, that our cleanning area and maintenance are in the process of improving our service; to provide a better service for our customers. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Renata Mendes Depto Qualidade Adagio SP Moema

AccorHotels certified review
Rodrigo B. Families - 02/01/2018
« too many lights on livingroom »

I had to sleep on the couch with my son and there were too many lights coming into the room. It came com the microwave and also (mainly from) the hall through the door. A rubber placed on the door edges would solve the problem. I asked for an urgent cleaner to clean a mess on the floor and it took too long, I had to go to the front desk to check the status of the request. The rest of the stay was very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rodrigo, Thanks for sharing your experience at the Adagio SP Moema. We're sorry we have not exceeded your all expectations during your stay. Please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We would like to inform you that our cleanning and maintenance areas are in the process of improving our service; to provide a better service for our customers. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards, Renata Mendes Depto Qualidade Adagio SP Moema

AccorHotels certified review
Rw Business - 19/12/2017
« Satisfactory »

Pleasant staff - helpful reception staff. On 9th floor - very noisy one evening (party on floor above). Called reception who remedied. No wifi. Understand this was a neighbourhood problem.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard W., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Sao Paulo Moema. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Renata Mendes Depto Qualidade Adagio SP Moema

AccorHotels certified review
Henrick O. Families - 22/11/2017
« Friendly and helpful staff. »

I had a problem on our first day. When we got back to the hotel, our room was open and no cleaning had taken place. We took the matter to the people in the front desk. They were very sympathetic and promised to have a reply to us about the issue. The only problem was that it took them 3 days to get back to us about what might have happened. There was nothing missing in the apartment, but it was still more than just a nuisance. The person in charge was kind enough to leave us a message explaining what had happened in a very professional manner. The valet parking drivers were the only people who were not kind and willing to help. We asked to get our stroller and were shocked to see how rude their reply was, simply telling us to go to the parking lot and waiting there for someone to arrive to give us the key. This happened more than once. Apparently, they were more interested in checking their phones than in talking to their customers in a polite and respectful manner. We came to a point in which it was easier to go through the trouble of carrying the stroller to the apartment instead of leaving it in the car because we couldn't take any more the looks we were given when we had to talk to them. The food in the restaurant is delicious and the staff is very friendly. Highly recommended.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Oprea, We would like to thank you for sharing with us your opinion about our apart hotel. We sorry with the later response about your question with the case that you explaned in your comments and the parking staff will be warned about the poor service offered. And we are happy that you like the food from restaurant and our staff is very friendly. Thank you again for the review and we hope to see you again very soon. Sincerely, Renata Mendes Depto Qualidade Adagio SP Moema

AccorHotels certified review
Victor Families - 19/11/2017
« very confortable! »

Very confortable room, well furnitured. Breakfast very good in a nice restaurant. Only problem: very bad pillows. Asked to change a few times, all bad. Still, very good place to stay in Sao Paulo.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Victor Dweck, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Sao Paulo Moema. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Renata Mendes Depto Qualidade Adagio SP Moema

AccorHotels certified review
Fabio Families - 12/11/2017
« Unforgettable moments with my family, in a great place. »

Well trained attendants at the hotel, great restaurant and coffee (Frans). First time at the hotel, certainly i'll be there again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fabio, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Sao Paulo Moema. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Renata Mendes Depto Qualidade Adagio SP Moema

AccorHotels certified review
Lucia B. Couples - 10/11/2017
« 1st.Stay »

Good accommodations, good breakfast, good receptionist attention

Our hotel has responded to the review
Our hotel has responded to the review

Sra.Lucia, Agradecemos seus comentários referentes à sua hospedagem no Adagio SP Moema. É sempre um prazer receber impressões positivas. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Esperamos que sua próxima visita seja tão agradável quanto a anterior. Atenciosamente, Renata Mendes Depto Qualidade Adagio SP Moema

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