Hotel - Sofitel Singapore Sentosa Resort & Spa
Sofitel Hotel Sofitel Hotel

Sofitel Singapore Sentosa Resort & Spa Hotel

4.5/5 2,194 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • CHANGI AIRPORT
  • Reception open 24 hours a day
  • Early Check In
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Tennis
    • Outdoor tennis court
    • Tennis

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Our exuberant guestrooms are inspired by Jardin du Luxembourg and have been elegantly infused with natural elements. French eclecticism is complemented by the latest technology and thoughtfully integrated throughout each room.

  • 215 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 35 family rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 10,012 reviews

Our guest reviews for Sofitel Singapore Sentosa Resort & Spa

100% genuine reviews from our guests

Find out more
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4.5/5 TripAdvisor Rating 2,194 reviews
David T. Families - 11/10/2018 AccorHotels certified review
« David T. »

The service was constantly poor. Everything was a hassle. We asked for memory foam/ latex pillows- it took 3 days to receive them. We were charged $4 for milk to make our baby’s bottle (every other hotel we have stayed in has processed milk for free), the bed went down on one side. We notified staff about bed and there was not anything done. The room’s rug was dirty- it had peanuts in it from a previous stay. We notified reception but nothing was done. The hotel was overpriced for what we received. My wife, Colette, is an Accor member and we have agreed to avoid Accor and Sofitel in the future. We checked out and stayed at W Hotel in Sentosa where we could not fault the hotel and service. We paid a similar amount at the W but felt it was money well spent. As far as 5 star hotels go, the Sofitel Sentosa is the worst hotel for service I have stayed in. I will strongly advise all friends, family and colleagues to avoid Accor after our experience.

Jamie B. Solo - 10/10/2018 AccorHotels certified review
« Mr »

It was fine, the rooms were good, food was good, staff welcoming

Anonymous Solo - 10/10/2018 AccorHotels certified review
« feel really comfortable »

Welcome from the receptionist, food, room service, land scape, all extremely wonderful

R. S. Solo - 10/10/2018 AccorHotels certified review
« Beautiful property »

All staff were quite pleasant and accommodating. I did report the hot water situation to the front desk but it was never resolved as water temperature did not improve throughout my stay.

Alexander B. Couples - 09/10/2018 AccorHotels certified review
« Excellent »

Fantastic greeting to the hotel. Straight to check-in and offering upgrade, which was a fantastic surprise. We love the hotel facilities - we have visited a few times (prior to it being Sofitel). We had a very nice dinner at the Cliff. And overall great stay.

Anonymous Business - 08/10/2018 AccorHotels certified review
« I enjoyed my stay. »

The ambience, food and service was from the top drawer

Vanessa J. Families - 08/10/2018 AccorHotels certified review
« A beautiful, relaxing hotel in a lovely setting. »

The hotel room, grounds and setting of the Sofitel Sentosa are absolutely stunning. The pool area is lovely with it's leafy, jungle setting and peacocks roaming around. The open-air bar area is gorgeous. Our adjoining rooms were lovely are really convenient - separated by our own private lobby. The service was very good. The buffet breakfast was great.

Raluca N. Couples - 08/10/2018 AccorHotels certified review
« Great experience! We keep coming back over and over again! »

Since first staying there, me and my family keep coming back at least twice a year. It has quickly become a tradition for us to come and stay at Sofitel Sentosa, being one of the best overall experience from all of our worldwide travels. Here, besides the gorgeous surroundings (luxuriant vegetation with peacocks and other beautiful exotic birds all over the place), the possibilty to go out and explore the city at any time, the serene Tanjong beach, the hotel staff has always been making us feel really comfortable and welcome there. Special thanks go to Sheeva Richard, who has made our stay there feel even more pleasant. We hope you keep up the good work and also hope to be back as soon as possible!

Shirley L. Families - 08/10/2018 AccorHotels certified review
« Great experience except for some facilities needing improvement »

I was very glad to be offered an upgrade to the villa at a steal. My family was thrilled with the stay and totally wished we could stay there again. My only complaints were a couple of improvements in the villa: - master bedroom toilet flickering - jacuzzi leaking water and the floor was wet after my soak - private pool is rather dirty, my hubby swam and we chose not to let the kids in after Other than this, we had a great time at the fish spa, main pool and also enjoyed the widespread of buffet breakfast. Didn’t manage to get a spa booking cos it was rather last minute but we hope to visit again.

Nion M. Couples - 08/10/2018 AccorHotels certified review
« Below Sofitel stardard I've experienced »

I've booked Prestige Suite for one night staycation to celebrate my BD. I didn't expect anything much but my overall experience was below what I've experienced at other Sofitel in other countries. Breakfast in the morning need to improve. It was so crowded, not enough foods, no table, lacking of coffee cups, juice glasses. Long queue when checking out. I couldn't collect my point since I booked on booking.com which I didn't know. I paid 650 SGD for one night. I don't think it's worth it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. M., Thank you for taking the time to tell us about your experience at the Sofitel Singapore Sentosa Resort & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sheeva Richard Guest Experience Director

Anonymous Families - 07/10/2018 AccorHotels certified review
« Great »

Very comfortable

Ng Business - 07/10/2018 AccorHotels certified review
« Incredible Staff »

The following staff contributed to an amazing experience for us: + Amirul Asyraf + Daevin Yeo + Oliveiro Marc + Ng Huang Lin + Mohd Sudian Radzuan +Catering (Suresh, William, Mike) +LeBar (Roy Tan) + Chintia Eng

Luke Families - 06/10/2018 AccorHotels certified review
« Fantastic superior resort »

The fish exfoliation was a real highlight. The night lights were great and the interconnecting rooms perfect.

Himato Families - 06/10/2018 AccorHotels certified review
« Lovely experience for my young kids! »

Kind staff and good service. Pretty ambiance and wonderful for kids.

Anonymous Couples - 06/10/2018 AccorHotels certified review
« It's great »

Overall my experience was great. The staffs were all friendly. Didn't managed to enjoy fully due to a night stay there. Probably will stay there longer for a better experience and stay

Sharmi Families - 06/10/2018 AccorHotels certified review
« Good »

Air con too cold fell sick.coffee machine gd .good pool lovely peacocks.we had fun.kids loved it

Jolin Friends - 05/10/2018 AccorHotels certified review
« Staycation »

Everything was good... appreciate it

June Families - 04/10/2018 AccorHotels certified review

Very enjoyable. Lovely lush grounds. My children enjoyed seeing the peacocks, squirrels, birds and frogs around the grounds.

Steve C. Couples - 04/10/2018 AccorHotels certified review

Very pleasant and relaxing, all staff where exceptionally helpful and friendly.

C. W. T. Families - 04/10/2018 AccorHotels certified review
« Excellent service »

I liked the hotel surroundings especially it natural greenery, water fountain and the huge swimming pool. It is a great enjoyment to see peacocks roaming around the hotel. Excellent service from the customer service officers.

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