Sofitel Singapore Sentosa Resort & Spa Hotel 5 stars

TripAdvisor rating 4.5/5 2,716 reviews
Sofitel Singapore Sentosa Resort & Spa
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+ 26 Services
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Hotel extras

  • Tranquil sanctuary amidst lush greenery and panoramic sea view

  • Culinary delights bound to tempt the appetite & tease the palate

  • Multi-award-winning SoSPA with expansive outdoor spa garden

  • Spoil your kids with meals and fun activities with MyKids Package

  • Unwind with an unique beverage experience with MyGlass package

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • CHANGI AIRPORTPaying
  • Reception open 24 hours a day
  • Early Check InPaying
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Tennis
Catering
  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Sofitel Singapore Sentosa Resort & Spa

2 Bukit Manis Road
Sentosa
099891
singapore
singapore

Tel: +6567088310

Fax: (+65)62750228

Contact email

Check-in from 15h00

Check out up to 12h00

  • MRT - CIRCLE LINE :   Circle Line CC29 HarbourFront Station

  • MRT - NORTH EAST LINE :   North East Line NE1 HarbourFront Station

  • By plane

    CHANGI AIRPORT At 26km / 16.16 miles

  • By plane

    CHANGI AIRPORT At 26km / 16.16 miles - Shuttle paying

GPS :1.24517, 103.827905

Our accommodations

Our exuberant guestrooms are inspired by Jardin du Luxembourg and have been elegantly infused with natural elements. French eclecticism is complemented by the latest technology and thoughtfully integrated throughout each room.

LUXURY ROOM, 1 King Size Bed, Illy coffee and tea facilities, Complimentary WIFI

  • Max. number of persons: 3
  • Area: From 36
  • Mini Bar

LUXURY ROOM, 2 Single Size Beds, Illy coffee and tea facilities, Complimentary WIFI

  • Max. number of persons: 3
  • Area: From 36
  • Mini Bar

LUXURY FAMILY ROOM, 1 King Bed and 1 Twin Beds

  • Max. number of persons: 6
  • Area: From 72
  • Mini Bar

LUXURY GARDEN ROOM, 1 King Size Bed, Garden view, Illy coffee and tea facilities, WIFI

  • Max. number of persons: 3
  • Area: From 36
  • Mini Bar

LUXURY GARDEN ROOM, 2 Single Size Beds, Garden view, Illy coffee and tea facilities, WIFI

  • Max. number of persons: 3
  • Area: From 36
  • Mini Bar

JUNIOR SUITE, 1 King Size Bed, Open-concept suite, Complimentary WIFI

  • Max. number of persons: 3
  • Area: From 55
  • Mini Bar

PRESTIGE SUITE, 1 King Size Bed, Separate bedroom and living area, Complimentary WIFI

  • Max. number of persons: 3
  • Area: From 64
  • Mini Bar

PRESTIGE FAMILY SUITE, 1 King Size Bed and Sofa Bed, Separate bedroom and living area, WIFI

  • Max. number of persons: 4
  • Area: From 72
  • Mini Bar

IMPERIAL SUITE, 1 King Size Bed, with living area, dining area, Hermès amenities, WIFI

  • Max. number of persons: 4
  • Area: From 190
  • Mini Bar

VILLA DU JARDIN, 2 Bedrooms, 1 King and 2 Single Beds, Private Pool, Hermès amenities, WIFI

  • Max. number of persons: 6
  • Area: From 300
  • Most of the accommodation: PRIVATE_POOL *

* Subject to availability

  • Mini Bar

Our restaurants and bars

THE CLIFF

Type of cuisine: null

A modern-casual dining concept presenting unrivaled authentic and comforting Italian flavours, paired with alluring hospitality set against the captivating panorama of the South China Sea.

Lunch

12:00 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 10:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

KWEE ZEEN

Type of cuisine: International

Featuring Pan-Asian and classical French delights, Kwee Zeen boasts alfresco terraces blessed with stunning sea views. The weekly Sunday Champagne Brunch is a highlight, showcasing 16 live ateliers of epicurean delicacies.

Lunch

06:30 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE GARDEN

Type of cuisine: Healthy eating

Adjoining the world's largest So Spa on a tropical tranquil sanctuary, The Garden is a unique conscious-dining restaurant featuring a menu of meticulously-crafted nutritious delights - that comes complete with calorie counts for every dish.

Lunch

11:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LEBAR

Photo non contractuelle / Strictly non binding

LeBar's tranquil location is the perfect place for Afternoon Tea, which comprises Asian savouries, French patisseries, chocolates and premium grand cru tea. In the evening, unwind with a glass of wine and delicious tapas or order a crafted cocktail.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 323

  • Maximum capacity: 320 people

  • Maximum banquet capacity: 280 people

Find out more

Our guest reviews for
Sofitel Singapore Sentosa Resort & Spa

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

13,013 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,716 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Enjoy the stay

Customer review rating 4.3/5

Winston T. Couples - 08/10/2019 AccorHotels review

Enjoyed the stay, surroundings and services of the hotel

Relaxing, I wanted for nothing.

Customer review rating 4.3/5

Kate Families - 08/10/2019 AccorHotels review

Excellent. Service and food was fantastic.

Great weekend escapade

Customer review rating 4.3/5

Anonymous Friends - 08/10/2019 AccorHotels review

Good and relaxing

Very Pleasant and Exotic Place

Customer review rating 4.3/5

Moe M. T. Couples - 08/10/2019 AccorHotels review

We initially booked for two nights and extended for an extra night due to comfort, convenience, and great atmosphere and service

excellent overall but no cutlery, plates or wine glasses in room. facilities to shower/change post checkout poor

Customer review rating 4.3/5

Andrew C. Business - 08/10/2019 AccorHotels review

fine apart from matters above. Breakfast area secluded from noisy families would be good

Dear Mr. c., Tropical greetings from Sofitel Singapore Sentosa Resort & Spa! First and foremost, thank you for selecting our resort for your holiday destination in Sentosa Island, Singapore. Thank you for taking the time to share your feedback with us. However, we regret to hear that you have experienced a number of inconveniences during your stay and do sincerely apologize for that. We will follow up with all your concerns with the urgency it deserves and appreciates you bringing these to our awareness. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Piotr Kupiec General Manager
Customer review rating 4.3/5

Graeme A. Couples - 07/10/2019 AccorHotels review

This is our 3rd time staying here and we enjoy everything from the location, to the wonderful service.

Bonjour Mr. A., Tropical greetings from Sofitel Singapore Sentosa Resort and Spa! We are absolutely thrilled to read that you have scored maximum points for the overall experience from the arrival to your farewell. It is a great pleasure to know that our guests were really enjoying your stay with us and I am so delighted to learn that our exceptional service is the reason for your magnifique experience in our resort. I will make sure that your kind words will be shared with all the team to further inspire them. Thank you again for sharing your experience, and we are looking forward to welcoming you back for another flawless experience. Sincerely yours, Piotr Kupiec General Manager

GREAT

Customer review rating 4.3/5

Emilyn E. Families - 07/10/2019 AccorHotels review

Everything is good, love to go back again

Bonjour Ms. E., Tropical greetings from Sofitel Singapore Sentosa Resort and Spa! First, with deep gratitude, we would like to thank you for your support, and for selecting our resort as your preferred holiday destination. Thank you for making our day and for going out of your way to connect with us through the TrustYou Analytics. I am excited to share your heartwarming feedback with our team. It is reviews such as yours that make being a part of the Sofitel Singapore Sentosa Resort and Spa family so rewarding. Thank you again for sharing your experience, and we are looking forward to welcome you in the near future for another magnifique experience. Sincerely yours, Piotr Kupiec General Manager

Great hotel to relax and escape the bustle of the city

Customer review rating 4.3/5

David C. Couples - 07/10/2019 AccorHotels review

Very relaxing and the food is first rate

Bonjour Mr. C., Tropical greetings from Sofitel Singapore Sentosa Resort and Spa! We are absolutely thrilled to read that you have scored maximum points for the overall experience from the arrival to your farewell. It is a great pleasure to know that our guests were really enjoying your stay with us and I am so delighted to learn that our exceptional service is the reason for your magnifique experience in our resort. I will make sure that your kind words will be shared with all the team to further inspire them. Thank you again for sharing your experience, and we are looking forward to welcoming you back for another flawless experience. Sincerely yours, Piotr Kupiec General Manager

Great room/hotel stay, restaurant quality/service poor.

Customer review rating 4.3/5

Will S. Couples - 07/10/2019 AccorHotels review

We had a great time at the hotel, we thought the room, the facilities and the hotel in general was fantastic, however the restaurants in the evening did not provide great service. The first night we got roped in to having the buffet in Kwee-zeen without having been told the price, only for it to be extremely out of our budget. We then ate at the cliff on the last night, only for the food to be really poor and the service to be quite up tight and rude at times. We didn’t get asked how our meal was, otherwise we would’ve complained. When we did complain to the hotel they said they would get back to us about a potential refund as we were extremely unhappy with the meal, but never heard anything back. Other than these bad restaurant experiences, we were very happy with the stay.

Dear Mr. S., Tropical greetings from Sofitel Singapore Sentosa Resort & Spa! First and foremost, thank you for selecting our resort for your holiday destination in Sentosa Island, Singapore. Please accept my most profound apologies for the unpleasant experience you had. Rest assured that your concerns have been addressed to the related department and appreciate you bringing these to our awareness. Please allow me to get the restaurant Manager of Cliff to get back to you in regards to this matter. Once again thank you very much for sharing your comment with us and It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Piotr Kupiec General Manager

Excellent.

Customer review rating 4.3/5

Anonymous Families - 07/10/2019 AccorHotels review

I and my wife visit Sofitel very regularly, almost every weekend, for breakfast/dinner. Also do staycation at least twice a year. Your suite rooms are excellent.

Bonjour Mr. A., Tropical greetings from Sofitel Singapore Sentosa Resort and Spa! First, with deep gratitude, we would like to thank you for your support, and for selecting our resort as your preferred holiday destination. Thank you for making our day and for going out of your way to connect with us through the TrustYou Analytics. I am excited to share your heartwarming feedback with our team. It is reviews such as yours that make being a part of the Sofitel Singapore Sentosa Resort and Spa family so rewarding. Thank you again for sharing your experience, and we are looking forward to welcoming you in the near future for another magnifique experience. Sincerely yours, Piotr Kupiec General Manager

Exceptional service except for the faulty bathroom fixtures

Customer review rating 4.3/5

Andrea Families - 07/10/2019 AccorHotels review

We were well received by the friendly and professional hotel stall and had an enjoyable stay. Only problem was the faulty bathroom fixtures (attention maintenance crew), due to which we had to change room 3 times in 3 nights. Thankfully the staff and management were kind enough to help us transfer with ease and also provided complimentary upgrades and late check outs. All in all, it was a good stay. Thank you.

Dear W., We very much appreciate your comments regarding your stay at the Sofitel Singapore Sentosa Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Piotr Kupiec General Manager

Relaxing, as always

Customer review rating 4.3/5

Chu Couples - 07/10/2019 AccorHotels review

the property itself is impeccable - tastefully furnished, relaxing environment, and well maintained. Staffs are generally quite friendly and helpful. We enjoyed our stay.

Bonjour Mr. Chu, Tropical greetings from Sofitel Singapore Sentosa Resort and Spa! First and foremost, thank you for selecting our resort as your holiday destination in Sentosa Island, Singapore. It is always a great pleasure to read such a heartfelt review from guests who enjoyed their recent stay at our resort. I am truly delighted to know that you were enjoying your stay with us and surely I will share your feedback to our team to motivate them even more. Once again thank you very much for your review, and we do look forward to welcoming you back for another magnifique experience in our beautiful resort. Sincerely yours, Piotr Kupiec General Manager

Service at the reception was average as we were not assisted to carry luggage on arrival until requested. The facilities & rooms were excellent. Food at poolside was average.

Customer review rating 4.3/5

Lyn Families - 06/10/2019 AccorHotels review

We were staying there for a wedding over the weekend. The rooms were great & amenities provided were nice. For the prices we paid for food and drinks at Le Bar the quality and taste were average.

Dear Ms. S., Thank you for taking the time to tell us about your experience at the Sofitel Singapore Sentosa Resort & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Piotr Kupiec General Manager

Best place to stay with family away from the busy city.

Customer review rating 4.3/5

Anonymous Families - 06/10/2019 AccorHotels review

Only 1 point, on the second day of my stay, received a call (not sure from who) saying there was amenities being arrange and its on its way to the room. Waited till day of checkout, no sign of it. Totally understand from a hotellier point of view that it might slip off someone's mind but it would definately affect other guests exepriences when they are already expecting something from the call. Other than that , everything was perfectly awesome! From meeting Mr Mahzen at lobby upon check in, to the receptionist when checking in right up to checking out.

Dear Mr. Firdaus, Tropical greetings from Sofitel Singapore Sentosa Resort & Spa! First and foremost, thank you for selecting our resort for your holiday destination in Sentosa Island, Singapore. Please accept my most profound apologies for the unpleasant experience you had. Rest assured that your concerns have been addressed to the related department and appreciate you bringing these to our awareness. Once again thank you very much for sharing your comment with us and It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Piotr Kupiec General Manager

Nice atmosphere with older rooms

Customer review rating 4.3/5

Anonymous Business - 06/10/2019 AccorHotels review

The layout is very resort like and has a nice feel. Breakfast was good and the staff there nice. The invoice was incorrect when I looked at it and they did correct it but not even a small apology for the error. Rooms are rather dated but functional.

Dear Mr. B., Thank you for taking the time to tell us about your experience at the Sofitel Singapore Sentosa Resort & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Piotr Kupiec General Manager

Super resort, super staff, great atmosphere.

Customer review rating 4.3/5

Garyn Friends - 05/10/2019 AccorHotels review

A very enjoyable few days relaxing after the excitement of the Formula One Grand Prix, perfect place to relax.

Bonjour Mr. N., Tropical greetings from Sofitel Singapore Sentosa Resort and Spa! First, with deep gratitude, we would like to thank you for your support, and for selecting our resort as your preferred holiday destination. Thank you for making our day and for going out of your way to connect with us through the TrustYou Analytics. I am excited to share your heartwarming feedback with our team. It is reviews such as yours that make being a part of the Sofitel Singapore Sentosa Resort and Spa family so rewarding. Thank you again for sharing your experience, and we are looking forward to welcoming you in the near future for another magnifique experience. Sincerely yours, Piotr Kupiec General Manager

Relaxing holiday

Customer review rating 4.3/5

Cindy Couples - 05/10/2019 AccorHotels review

Very tranquil atmosphere. Feel very relaxing. Very nice room & comfortable bed. Had dinner at restaurant overlooking the pool. Nice succulent chicken Claypot rice, cooked to perfection. Will definitely come back to stay again.

Bonjour Ms. C., Tropical greetings from Sofitel Singapore Sentosa Resort and Spa! First and foremost, thank you for selecting our resort as your holiday destination in Sentosa Island, Singapore. It is always a great pleasure to read such a heartfelt review from guests who enjoyed their recent stay at our resort. I am truly delighted to know that you were enjoying your stay with us and surely I will share your feedback to our team to motivate them even more. Once again thank you very much for your review, and we do look forward to welcoming you back for another magnifique experience in our beautiful resort. Sincerely yours, Piotr Kupiec General Manager

A pleasant week in Santosa

Customer review rating 4.3/5

Oakley P. Families - 04/10/2019 AccorHotels review

Having stayed in the City for the F1 GP my wife and I along with two great friends stayed at the Sofitel fo a week to relax and also spend a few days with my son and family on their way to New Zealand. The room was very comfortable with an excellent bed and pillows. Breakfast was included and we all enjoyed it with a little annoyance that there often seemed a shortage of dishes, the hot food was not very hot and this may be because the airconditioning was too cold in the restaurant. Everyone was very polite but we did find several staff did not know answers to some basic questions such as what time the shuttle bus left and also the Sentosa bus. Would we go again - yes. Thank you.

Bonjour Mr. P., Tropical greetings from Sofitel Singapore Sentosa Resort and Spa! First and foremost, thank you for selecting our resort as your holiday destination in Sentosa Island, Singapore. It is always a great pleasure to read such a heartfelt review from guests who enjoyed their recent stay at our resort. I am truly delighted to know that you were enjoying your stay with us and surely I will share your feedback to our team to motivate them even more. Once again thank you very much for your review, and we do look forward to welcoming you back for another magnifique experience in our beautiful resort. Sincerely yours, Piotr Kupiec General Manager

Warm welcome and clean

Customer review rating 4.3/5

Michael Families - 04/10/2019 AccorHotels review

This was my 2nd time back to this hotel together with my family. The location is quite good as it is quite and comfy. The breakfast in the hotel is quite good with lots of variety. There is also free fish spa for the foot which is very rare for hotel. On our arrival day, we were welcome by the staff especially Harshpreet whom received us with her great smile. She told me that they were expecting on our arrival and I felt impressed with her sentence. She is very good at how treating the guest as well as her work. That day was my wife's birthday and I informed her if any complimentary cake available. She proposed me with the birthday decoration in the room and a piece of chocolate cakes (with candles and matches) and with lots of other foods and sweets. We were amazed with her arrangement. My family (especially my kids) and I were very happy to stay in this hotel and would like to come back in the future. Thanks to the great staffs.

Bonjour Mr. C., Tropical greetings from Sofitel Singapore Sentosa Resort and Spa! First, with deep gratitude, we would like to thank you for your support, and for selecting our resort as your preferred holiday destination. Thank you for making our day and for going out of your way to connect with us through the TrustYou Analytics. I am excited to share your heartwarming feedback with our team. It is reviews such as yours that make being a part of the Sofitel Singapore Sentosa Resort and Spa family so rewarding. Thank you again for sharing your experience, and we are looking forward to welcoming you in the near future for another magnifique experience. Sincerely yours, Piotr Kupiec General Manager

The main reason for booking (beach access) was unavailable with no warning.

Customer review rating 4.3/5

Gene Couples - 04/10/2019 AccorHotels review

The room and service were great, but we booked the hotel primarily because of the beach access. We did not realize that access was closed until attempting to get back to the hotel. After calling the hotel, they had us wait for the circulating buses, rather than offering us ride. It would have been helpful if a sign had been posted, so we could plan out day appropriately.

Dear Mr. Y., Thank you for taking the time to tell us about your experience at the Sofitel Singapore Sentosa Resort & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Piotr Kupiec General Manager
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