Novotel Suites Ambassador Seoul Yongsan Hotel 5 stars

TripAdvisor rating 4.5/5 111 reviews
Novotel Suites Ambassador Seoul Yongsan
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Room 1

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Hotel extras

  • Located in the heart of Seoul

  • Connected to Yongsan Station

  • Each room with semi kitchen

  • Luxurious premier lounge

  • Panoramic river view and city view

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • INCHEONPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Sauna
Catering
  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Congresses/conventions
  • Copy/print service available

Hotel location

Novotel Suites Ambassador Seoul Yongsan

Cheongpa Ro 20 Gil 95
Yongsan Gu
04372
seoul
korea, republic of

Tel: +82222237501

Fax: (+82)2/22237778

Contact email

Check-in from 15h00

Check out up to 12h00

  • INCHEON INTERNATIONAL AIRPORT :  

  • By plane

    INCHEON At 57km / 35.42 miles - Shuttle paying

  • By train

    SINYONGSAN STATION At 0.7km / 0.43 miles

  • By train

    YONGSAN STATION At 0.3km / 0.19 miles

GPS :37.53177, 126.9631

Our accommodations

An unforgettable experience! Large, well-designed, the suite includes a separate lounge and a bathroom. It offers unbeatable facilities: King bed or 2 Single beds, work area, washer, dryer, microwave, LED TV, free internet. Up to 2 adults and 1 child.

JUNIOR SUITE WITH 1 KING SIZE BED

  • Max. number of persons: 3
  • Area: From 40
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk(...)

JUNIOR SUITE WITH 2 SINGLE BEDS

  • Max. number of persons: 3
  • Area: From 40

DELUXE SUITE WITH 1 KING SIZE BED

  • Max. number of persons: 3
  • Area: From 66
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

FOOD EXCHANGE

Type of cuisine: International

Food Exchange is a premium all-day buffet restaurant inspired by lively food markets found around the world. The spacious dining center presents a wide variety of gourmet dishes inspired by local cultures and recipes.

PREMIER LOUNGE

Type of cuisine: International

Located on the 40th floor, the spacious Premier Lounge offers breathtaking views of the city. The perfect place for dinners, meetings and celebrations.

The 26

Type of cuisine: International

The brasserie <THE 26> features a variety of food menus & cocktails. You can also enjoy a panoramic city view during the day and glittering night view in the evening.

PREMIER LOUNGE

Photo non contractuelle / Strictly non binding

Located on the 40th floor, the spacious Premier Lounge offers breathtaking views of the city. The perfect place for dinners, meetings and celebrations.

MEGA BITES

Photo non contractuelle / Strictly non binding

Mega Bites is a 'lobby casual bistro' in a relaxed atmosphere.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 1,189

  • Maximum capacity: 1,800 people

  • Maximum banquet capacity: 790 people

Find out more

Our guest reviews for
Novotel Suites Ambassador Seoul Yongsan

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

797 reviews

tripadvisor

TripAdvisor Rating 4.5/5

111 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Dr

Customer review rating 4.4/5

Winnie Couples - 07/10/2019 AccorHotels review

The location is convenient and the hotel room facilities ( kitchen) is good. My only comment is the hot water from shower is not stable.

Dear Dr. C., Thank you for staying with us. We we are delighted to learn that overall, the hotel is good. I take a great concern to hear that he hot water in the room is not stable. Please let me express my sincere apologies for any inconveniences caused. We will investigate the issue in order to avoid the recurrence in the future. We look forward to welcoming you back. Kind regards, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

Good to stay for transit or for continueing the journey

Customer review rating 4.4/5

I. Business - 01/10/2019 AccorHotels review

Its a startegic place to spend a time during your travel and during yiu have holiday

Dear I., Thank you for sharing your feedback with us. It is heartening to learn that we are a strategic place. We look forward to welcoming you back in our hotel. Kind regards., Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

Perfect stay in a strategic location

Customer review rating 4.4/5

Michael Families - 01/10/2019 AccorHotels review

I spent a bit more than a week with my family at Novotel Suites. The staff and service were impeccable. Everything was done fast and on time. Its close location to Yongsan Station, which allowed us to travel to most places that we wanted to visit. The convenience store has almost everything you need and it’s opened 24/7.

Dear Michael P., We very much appreciate your comments regarding your stay at the Novotel Suites Ambassador Seoul Yongsan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

Enjoyed our first stay in Seoul at a very comfortable hotel

Customer review rating 4.4/5

Tim Business - 01/10/2019 AccorHotels review

We stayed at the conference venue and mostly found the hotel very comfortable. On one day our room was not made up when we were out of the room but otherwise our stay was quite comfortable.

Dear Timothy C., Thank you very much for sharing your detailed experience after your recent stay with us. We are delighted to learn we are a very comfortable hotel and that you enjoyed your first stay in Seoul. I sincerely apology that our housekeeping team forgot once, to clean up your room. Your comment will be shared accordingly in order to avoid the recurrence in the future. We hope to have a chance to welcome you back soon. Warm regards, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

Awesome stay

Customer review rating 4.4/5

Anonymous Solo - 01/10/2019 AccorHotels review

As always very enjoyable and trouble-free stay. And I wanted to acknowledge and express my appreciation for the attentiveness of the staff. My comment that the nuts were not available for breakfast at the 26th floor was noticed and the next morning the nuts were there.

Dear Dmitrij S., Thank you for your precious feedback. Especially as Le Club Platinum member of Le Club Accor Hotels and thank you for your loyalty. It is a delight to read that your stay was awesome without any trouble. Excellence, is what we strive for every day, and I am glad our staff listened your comment regarding the nuts. Once again, thank you. Do not hesitate to contact me on my email ma…, during your next visit in Korea. With warm regards, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

Safe and clean

Customer review rating 4.4/5

Robert Families - 01/10/2019 AccorHotels review

Modern and funcrional

Dear Robert Lester F A., Thank you for staying with us. We are glad you fully enjoyed your stay with us. We look forward to welcoming you back in the near future. Kind regards, Maxime Beyer Cluster Guest Experience Manager Seoul Dragon City

Good

Customer review rating 4.4/5

Cw Business - 01/10/2019 AccorHotels review

Room was nice although curtains & cabinets tops were dusty.

Dear Caroline Judy W., Thank you to let us know about your recent stay with us. Good to learn that the room was nice. However, I am sorry to read that the curtains & cabinets tops were dusty. Please, rest assured that your comment will be shared accordingly in order to avoid the issue in the future. Once again, thank you. With kind regards, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

Just so so

Customer review rating 4.4/5

P. Families - 01/10/2019 AccorHotels review

Breakfast buffet was somewhat disappointing and the water quality was bad.

Dear Seonil P., Thank you for taking the time to tell us about your experience at the Novotel Suites Ambassador Seoul Yongsan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

Nothing more to ask for. Perfect stay.

Customer review rating 4.4/5

L. S. Friends - 27/09/2019 AccorHotels review

All the staffs were kind and my stay was very satisfying. My room was in perfect condition and no flaws were to be found. Although the 'Kings vacation' bar was unavailable due to a group reservation, there were other alternative options that fulfilled my wants. I also found the cost to be very reasonable. Will definitely recommend to others and make a stay again in the future.

Dear Seung Woo L., We very much appreciate your comments regarding your stay at the Novotel Suites Ambassador Seoul Yongsan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

Prefect and very good service

Customer review rating 4.4/5

Debby K. Solo - 26/09/2019 AccorHotels review

My stay was fantastic! The service and personal attention by the staff was excellent! Excellent hotel! Excellent Staff! Staff worked soo efficiently and gave effortless responses to any requests! They are truly well trained and need to be encouraged to keep up the excellent work! Especially I would like to thank you Kelly Kwon of Sales Manager who are so caring and provide the good service. And Sam of concierge who are really helpful during my stayed. Great location! I really enjoyed my stay and hope to come back someday! See you next time Novotel Suites :) Thank you for making my experience great stayed in Novotel Suites Ambassador Seoul Yongsan.

Dear Yuk Fong Debby K., We very much appreciate your comments regarding your stay at the Novotel Suites Ambassador Seoul Yongsan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

Nice hotel - Great location - wonderful staffs

Customer review rating 4.4/5

Varavadee W. Friends - 30/08/2019 AccorHotels review

I had such great time staying there except that I haven't got a room upgrade though I am a platinum member. Apart from that things were great.

Dear Varavadee W., Thank you very much for your valuable feedback after your recent stay with us. Especially as Le Club Platinum member! It is a delight to learn that our staff is wonderful, that you enjoyed the great location, and that you had a ''such great time''. Nonetheless, I am sad we could not upgrade your room. Kindly note, at Novotel Suites, we have only Suites and the inventory for the Deluxe ones is limited. We were full occupied during your visit here. We hope this wouldn't refrain you to visit us again and it is our sincere hope to provide next time, the best room we will have on hand. Once again, thank you. With warm regards, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

Not bad and very clean

Customer review rating 4.4/5

Gw Business - 19/08/2019 AccorHotels review

Customer service in front desk, housekeeping, and via room phone are very good. Since I don't speak Korean, it is very convience I could use English to commmunicate with everyone work in the hotel. The maintenance department came twice, once for the small water leaking the 1st day we checked in, once for the automatic light in the end of our stay, they fixed these problems. I asked for the information about parking and airport bus and got the answer right away. I also need to change my booking before checking and I got help right away via an international phone call to the hotel. Gym, pool and Spa areas are very good. Only I did not get a scratch card when checking as I remember read from booking via hotel website, but it is not very important so I did not ask.

Dear Chia Hsin W., We very much appreciate your comments regarding your stay at the Novotel Suites Ambassador Seoul Yongsan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

Great place to stay convenient to everything .

Customer review rating 4.4/5

Debbie H. Couples - 05/08/2019 AccorHotels review

We had a great stay! The entire staff was very friendly and helpful! Check in went smoothly, out suite was wonderful. The entire property was very clean and beautiful. Restaurants had great food and the staff wa get!

Dear Deborah L H., We very much appreciate your comments regarding your stay at the Novotel Suites Ambassador Seoul Yongsan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

Recommended

Customer review rating 4.4/5

Nir Business - 25/07/2019 AccorHotels review

Excellent as always

Dear Nir L., We very much appreciate your comments regarding your stay at the Novotel Suites Ambassador Seoul Yongsan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

Comfortable and enjoyable stay

Customer review rating 4.4/5

Anonymous Solo - 21/07/2019 AccorHotels review

Great stay. The property team is working hard. The accommodation was great. Definitely coming back

Dear Dmitrij S., We very much appreciate your comments regarding your stay at the Novotel Suites Ambassador Seoul Yongsan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

One of the best hotels I have stayed in

Customer review rating 4.4/5

Anish A. Couples - 17/07/2019 AccorHotels review

A lovely property , the room filled with excellent amenities like a washer-dryer which is a necessity in hotels. Courteous and hospital staff from the front desk, stewards and stewardesses to chefs and waiters in the restaurants . Location and connectivity options from the hotel as well as the convenience store and a mall close by added to another reason to enjoy our stay.

Dear Anish Varughese A., We very much appreciate your comments regarding your stay at the Novotel Suites Ambassador Seoul Yongsan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

Loved it

Customer review rating 4.4/5

Min Friends - 15/07/2019 AccorHotels review

The rooms were very clean. Gym was well equiped and I loved the scent around the lobby I would like to find out what product it was.

Dear Yoon Min C., We very much appreciate your comments regarding your stay at the Novotel Suites Ambassador Seoul Yongsan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

Smart stay in Yongsan

TripAdvisor rating 4.5/5

jeffreybZ1710UZ Business - 18/06/2019 TripAdvisor review

My favorite hotel in Seoul, close to work and next to Korail train, subway station, movie theater, and restaurants. The suites have a washer/dryer combo which keeps my luggage light. Airport limo bus drops off and picks up at the hotel entrance. Excellent breakfast and executive lounge, hotel and rooms so new they look like I am the first person to stay. Staff is friendly, gym is great, best value in Seoul in my opinion.

Dear jeffreybZ1710UZ, It is a real pleasure to read your praise of words. We are glad you enjoyed the proximity to Yongsan subway/train station, the equipment in the suite such as the washing machine, the excellent breakfast, and the good service provided from our Heartist staff. Thank you for sharing your review with our TripAdvisor community. We look forward to welcoming you back in the near future. Do not hesitate to contact me at maxime.beyer@accor.com. With warm regards, Maxime Beyer Cluster Guest Experience Manager Seoul Dragon City

Room upgrade request was denied, free drink coupon was worthless as it doesn’t include anything other the beer

Customer review rating 4.4/5

Chandra S. Business - 17/06/2019 AccorHotels review

It was not great Stayed here 3rd time in last month - now need to explore other options - Room upgrade request was denied, free drink coupon was worthless as it doesn’t include anything other the beer

Dear Mr. S., Thank you for sharing with us, your recent experience at Novotel Suites Ambassador Seoul Yongsan. Especially as Silver member of Le Club Accor Hotels. Mr. S., kindly note that room upgrade is available from Gold status, and upon availability. At Novotel Suites, we have only two types of room (Junior Suite and Deluxe Suite). We have a limited inventory. We are sad that the welcome drink coupon did not meet your expectation. We have indeed, one selection of local beer, among the others drinks included with the coupon. Sorry for any inconvenience caused. Once again, thank you for your review. We look forward to welcoming you back in the future, during your next visit in Korea. Your sincerely, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

Pleasant hotel

Customer review rating 4.4/5

Mary T. Business - 28/05/2019 AccorHotels review

The hotel is pleasant and clean.

Dear Theresa B., We very much appreciate your comments regarding your stay at the Novotel Suites Ambassador Seoul Yongsan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City
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