Hotel - Novotel Suites Ambassador Seoul Yongsan
Novotel Suites Hotel Novotel Suites Hotel

Novotel Suites Ambassador Seoul Yongsan Hotel

4.5/5 40 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • INCHEON
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • Japanese
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 5 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Copy/print service available
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Hotel location

Our suites

An unforgettable experience! Large, well-designed, the suite includes a separate lounge and a bathroom. It offers unbeatable facilities: King bed, work area, washer, dryer, microwave, LED TV, free internet. Up to 2 adults and 2 children.

  • 286 suites
  • 100% non-smoking hotel
  • 2 suites for people with reduced mobility
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Baby bed
    • Microwave in room
    • Minibar
    • Bidet
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our suites fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 492 reviews

Our guest reviews for Novotel Suites Ambassador Seoul Yongsan

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 40 reviews
Dempsey W. Business - 12/09/2018 AccorHotels certified review
« The staff was very helpful and professional »

I always have a wonderful stay at this beautiful property

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dempsey W., We are very grateful to read your kind words on our Heartist staff. You are more than welcome for another wonderful stay in our beautiful property! With kind regards, Maxime Beyer Lobby & Quality Manager Novotel Suites Ambassador Seoul Yongsan

Jang Couples - 03/09/2018 AccorHotels certified review
« Clean, comfy and convenient »

The hotel located in a new hotel complex in Yongsan provide a clean, comfy and convenient environment. The staff members are exceedingly attentive and friendly. A spacious room is a plus.

Anonymous Families - 23/08/2018 AccorHotels certified review
« Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hyuck K., We very much appreciate your comments regarding your stay at the Novotel Suites Ambassador Seoul Yongsan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MAXIME BEYER LOBBY & QUALITY MANAGER Novotel Suites Ambassador Seoul Yongsan

Darlene R. Business - 23/08/2018 AccorHotels certified review
« Good »

It was ok. The hotelwas spotless but there was a design flaw. I actually hit my head very hard on the toilet door handle and required an ice pack. The handle is angular and has a corner. Other than that the room was fine. Service was good expect for the girlsattue front desk at the end of my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Darline R., We very much appreciate your comments regarding your stay at the Novotel Suites Ambassador Seoul Yongsan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MAXIME BEYER LOBBY & QUALITY MANAGER Novotel Suites Ambassador Seoul Yongsan

Hosang Y. Families - 21/08/2018 AccorHotels certified review
« Clea & spaceous facilities, kind and professional staffs »

Stayed at Novotel Suites with my family. The room has great view and all the facilities are clean and comfortable. Well-trained kind staffs has dandy manners. Satisfied to stay there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hosang Y., We very much appreciate your comments regarding your stay at the Novotel Suites Ambassador Seoul Yongsan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MAXIME BEYER LOBBY & QUALITY MANAGER Novotel Suites Ambassador Seoul Yongsan

Jaewon Families - 21/08/2018 AccorHotels certified review
« No places for kids »

Room was wonderful...enough space and nice river view. However, there was no places for kids. I saw many family guest with kids. Swimming pool was full... My suggestion is to use 26th floor for kids room. Or rent vacant shops in 2nd floor. Music in 1st floor is too loud. Jaewon

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jaewon L., We very much appreciate your comments regarding your stay at the Novotel Suites Ambassador Seoul Yongsan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MAXIME BEYER LOBBY & QUALITY MANAGER Novotel Suites Ambassador Seoul Yongsan

Sang-young L. Couples - 20/08/2018 AccorHotels certified review
« Excellent accomodation. »

Everything was perfect including all amenities. Reception

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sang Young L., We very much appreciate your comments regarding your stay at the Novotel Suites Ambassador Seoul Yongsan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MAXIME BEYER LOBBY & QUALITY MANAGER Novotel Suites Ambassador Seoul Yongsan

Sangkyu C. Families - 20/08/2018 AccorHotels certified review
« Comfort »

Helpful and kind staff Comfort abd cozy room Various and delicous beakfast It is quite convinience to take public transportations and close to huge shopping mall

Our hotel has responded to the review
Our hotel has responded to the review

Dear sangkyu c., We very much appreciate your comments regarding your stay at the Novotel Suites Ambassador Seoul Yongsan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MAXIME BEYER LOBBY & QUALITY MANAGER Novotel Suites Ambassador Seoul Yongsan

Jinsoo Friends - 16/08/2018 AccorHotels certified review
« Overall it was nice except the elavator »

All was good, but would have been better if we can have some more hours for snack time. Food was left but we had to leave them in lounge which would be threw away. And elevator system was awful, never waited this long in any other hotels.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to tell us about your experience at Novotel Ambassador Seoul Yongsan. We are delighted to learn that you loved our beautiful hotel. However, we truly regret that some parts of your experience did not meet your expectation. Let me express our sincere apologies for any annoyance and inconvenience you were subject to. Your comment has been shared with the teams. Once again, thank you for sharing your experience, and we hope to have an opportunity to show ourselves in a better light on some other future occasion. Kind regards, MAXIME BEYER LOBBY & QUALITY MANAGER Novotel Ambassador Seoul Yongsan

Young S. C. Families - 14/08/2018 AccorHotels certified review
« It was great »

Everything was good and all employees were very kind.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Young Suk c., We very much appreciate your comments regarding your stay at the Novotel Suites Ambassador Seoul Yongsan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MAXIME BEYER LOBBY & QUALITY MANAGER Novotel Suites Ambassador Seoul Yongsan

Ann P. Couples - 14/08/2018 AccorHotels certified review
« Amazing accommodation centrally located »

Staff very friendly and helpful, room very clean and spacious

Our hotel has responded to the review
Our hotel has responded to the review

Dear Neil P., We very much appreciate your comments regarding your stay at the Novotel Suites Ambassador Seoul Yongsan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MAXIME BEYER LOBBY & QUALITY MANAGER Novotel Suites Ambassador Seoul Yongsan

Sun Families - 14/08/2018 AccorHotels certified review
« Biggggg value for money »

Room was very clean and spacious; staffs were kind. I took 1 point off -because of the swimming pool. very small and many users..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hye Seon L., We very much appreciate your comments regarding your stay at the Novotel Suites Ambassador Seoul Yongsan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MAXIME BEYER LOBBY & QUALITY MANAGER Novotel Suites Ambassador Seoul Yongsan

Lysan C. Business - 16/07/2018 AccorHotels certified review
« pleasant stay, all work well »

Overall experience was great, service was fast. Room is well clean. The only area that short fall was the lift service. There is a single lift that was giving me problem on the last day. I keep tapping the room card and yet cant get the lift to function. I toke another lift eventually

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lysan C., Thank you for taking the time to tell us about your experience at the Novotel Suites Ambassador Seoul Yongsan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maxime Beyer Lobby & Quality Manager Novotel Suites Ambassador Seoul Yongsan

Anonymous Couples - 12/07/2018 AccorHotels certified review
« View from the room was great »

It's comfortable and I enjoyed it overall. However, it was ridiculous I had to line up for checking out. It seemed the queue was still almost 100m long after I checked out..your hotel needs to come up with better solution for that...That last moment experience ruind the good image of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Seon Min J., Thank you for taking the time to tell us about your experience at the Novotel Suites Ambassador Seoul Yongsan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maxime Beyer Lobby & Quality Manager Novotel Suites Ambassador Seoul Yongsan

Yoojin C. Solo - 19/06/2018 AccorHotels certified review

Everything was perfect for me! I really enjoy staying your property in many ways. The room, facilities, food, service, staffs, and the location are GREAT!!. I will be back to your hotel this winter when coming back to Seoul. :-)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yoo Jin C., We very much appreciate your comments regarding your stay at the Novotel Suites Ambassador Seoul Yongsan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime Beyer Lobby & Quality Manager Novotel Suites Ambassador Seoul Yongsan

John B. Business - 19/06/2018 AccorHotels certified review
« Great hotel stay in close proximity to the bustling Itaewon area. »

Excellent service from all staff - clearly well trained. This is a New hotel that opened in 2017.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John B., We very much appreciate your comments regarding your stay at the Novotel Suites Ambassador Seoul Yongsan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime Beyer Lobby & Quality Manager Novotel Suites Ambassador Seoul Yongsan

Gareth T. Couples - 05/06/2018 AccorHotels certified review

The hotel receptionist at the check in was excellent. She also helped at a number of times during the stay. I found her to be very friendly, informative and interesting to talk to. The concierge staff were helpful The room food was very good. The bed was very comfortable. The view was very good. For my wife and I the stay was excellent with one exception as noted below My only issue was the toilet and shower room configuration. It lacked privacy. For an individual it is not a problem. However if a guest is in the room, the noise from the toilet carries. It is also visible from the chair near the window creating potential embarrassment. I know that many hotels have glass "walls". However the hotels frequently have blinds that cover the glass or glass that changes the degree of opaqueness when the light is turned on. Please reconsider this configuration

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gareth T., We very much appreciate your comments regarding your stay at the Novotel Suites Ambassador Seoul Yongsan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Well noted regarding the configuration of the room! We are sorry for any inconvenience caused. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime Beyer Lobby & Quality Manager Novotel Suites Ambassador Seoul Yongsan

Phoebe Friends - 30/05/2018 AccorHotels certified review
« Good Experience »

Got a upgrade and welcome drinks. It was good. Room quality is nice too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tsz Ching F., We very much appreciate your comments regarding your stay at the Novotel Suites Ambassador Seoul Yongsan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime Beyer Lobby & Quality Manager Novotel Suites Ambassador Seoul Yongsan

Lennard C. Couples - 30/05/2018 AccorHotels certified review
« Full of smiles an heart. »

This was not only the first time coming to Korea but was also the first time staying with Novotel suite. The location was awesome the room was really nice and comfy. What made me remember this trip was from the Frontdesk! Upon check-in the frontdesk officer that check me in was really helpful. Ms Patricia (might be wrong) really went the extra-mile when i faced some misunderstanding and problem. If its possible please let me know the correct name and please send her my regards. Once again thank you Novotel. I will recommend everyone regarding this beautiful hotel..

Our hotel has responded to the review
Our hotel has responded to the review

Dear lennard C., We very much appreciate your comments regarding your stay at the Novotel Suites Ambassador Seoul Yongsan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime Beyer Lobby & Quality Manager Novotel Suites Ambassador Seoul Yongsan

Jane A. Business - 28/05/2018 AccorHotels certified review
« Perfect for business and pleasure »

I loved every part of my stay. I travel for business a lot and my room, the daily included breakfast, facilities and staff were all amazing. I particularly loved and took advantage of the gym, pool, whirlpool and sauna - which I did every morning before starting my day in the lovely city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Casey Jane a., We very much appreciate your comments regarding your stay at the Novotel Suites Ambassador Seoul Yongsan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime Beyer Lobby & Quality Manager Novotel Suites Ambassador Seoul Yongsan

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