Novotel Ambassador Seoul Yongsan - Seoul Dragon City Hotel 5 stars

TripAdvisor rating 4.5/5 104 reviews
Novotel Ambassador Seoul Yongsan - Seoul Dragon City
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Hotel extras

  • Located in the heart of Seoul

  • Connected to Yongsan Station

  • Luxurious Premier Lounge

  • Panoramic river view and city view

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • INCHEON
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutiques/shopping
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Sauna
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Congresses/conventions
  • Copy/print service available

Hotel location

Novotel Ambassador Seoul Yongsan - Seoul Dragon City

Cheongpa Ro 20 Gil 95
Yongsan Gu
04372
seoul
korea, republic of

Tel: +82222237502

Fax: (+82)2/22237778

Contact email

Check-in from 15h00

Check out up to 12h00

  • INCHEON INTERNATIONAL AIRPORT :  

  • By plane

    INCHEON At 57km / 35.42 miles - Shuttle paying

  • By train

    SINYONGSAN STATION At 0.7km / 0.43 miles

  • By train

    YONGSAN STATION At 0.3km / 0.19 miles

GPS :37.53177, 126.9631

Currently, close to our hotel

Namsan Park in Seoul, visit

From 01/01/2019 to 31/12/2019

At 2.9 km

The Changing of the Royal Guard at Gyeongbokgung Palace

From 01/01/2019 to 31/12/2019

At 5.5 km

Dongdaemun Design Plaza by Zaha Hadid

From 01/01/2018 to 31/12/2019

At 5.7 km

Picnic in the World Cup Park

From 01/01/2019 to 31/12/2019

At 7.5 km

Our accommodations

Our superior room mixes modern decor, ergonomic comfort and high end facilities: Work area, LED TV, minibar, free Internet, access to fitness center and pool. Up to 2 adults and 1 child.

Superior room with 1 queen bed

  • Max. number of persons: ‌3
  • Area: From 30
  • Views: City side, Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with twin beds

  • Max. number of persons: ‌3
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe Room with 1 queen bed

  • Max. number of persons: ‌3
  • Area: From 30
  • Views: City side, River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe Room with twin beds

  • Max. number of persons: ‌3
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk(...)

EXECUTIVE ROOM WITH 1 QUEEN BED

  • Max. number of persons: ‌3
  • Area: From 30
  • Views: River side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk(...)

EXECUTIVE ROOM WITH 2 SINGLE BEDS

  • Max. number of persons: ‌3
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk(...)

Premier Suite with 1 king bed

  • Max. number of persons: ‌3
  • Area: From 60
  • Views: River side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

FOOD EXCHANGE

Type of cuisine: International

Food Exchange is a premium all-day buffet restaurant inspired by lively food markets found around the world. The spacious dining center presents a wide variety of gourmet dishes inspired by local cultures and recipes.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

The 26

Type of cuisine: International

Brasserie <THE 26> features a variety of food menus & cocktails. You can also enjoy a panoramic city view during the day and glittering night view in the evening.

MEGA BITES

Photo non contractuelle / Strictly non binding

Mega Bites is a lobby lounge in a relaxed atmosphere.

PREMIER LOUNGE

Photo non contractuelle / Strictly non binding

Located on the 40th floor, the spacious Premier Lounge offers breathtaking views of the city. The perfect place for dinners, meetings and celebrations.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 1,189 m²

  • Maximum capacity: 1,800 people

  • Maximum banquet capacity: 790 people

Find out more

Our guest reviews for
Novotel Ambassador Seoul Yongsan - Seoul Dragon City

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

1,371 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

104 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

hotel clean & comfortable, full facilities provided

Customer review rating 4.2/5

Rebecca L. Friends - 02/07/2019 AccorHotels certified review

convenience to Yong San subway station and easy to reach my destination by subway

Dear Lai Hing Rebecca L., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

Great Accommodation, Experience, Decent Restaurant and Friendly Staffs

Customer review rating 4.2/5

Moonki C. Business - 28/06/2019 AccorHotels certified review

Front desk staff was really friendly and kind, breakfast was pretty good, nice view and clean room entirely very satisfied

Dear Moon Ki C., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

Smart stay in Yongsan

TripAdvisor rating 4.5/5

jeffreybZ1710UZ Business - 18/06/2019 TripAdvisor review

My favorite hotel in Seoul, close to work and next to Korail train, subway station, movie theater, and restaurants. The suites have a washer/dryer combo which keeps my luggage light. Airport limo bus drops off and picks up at the hotel entrance. Excellent breakfast and executive lounge, hotel and rooms so new they look like I am the first person to stay. Staff is friendly, gym is great, best value in Seoul in my opinion.

Dear jeffreybZ1710UZ, It is a real pleasure to read your praise of words. We are glad you enjoyed the proximity to Yongsan subway/train station, the equipment in the suite such as the washing machine, the excellent breakfast, and the good service provided from our Heartist staff. Thank you for sharing your review with our TripAdvisor community. We look forward to welcoming you back in the near future. Do not hesitate to contact me at maxime.beyer@accor.com. With warm regards, Maxime Beyer Cluster Guest Experience Manager Seoul Dragon City
Customer review rating 4.2/5

Anonymous Business - 16/06/2019 AccorHotels certified review

Every thing was amazing

Dear Kawthat M., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

Friendly Staff and Helpful

Customer review rating 4.2/5

Phawit D. (. Solo - 15/06/2019 AccorHotels certified review

First time here it's very nice place

Dear Phawit D., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

Fantastic

Customer review rating 4.2/5

리. Couples - 13/06/2019 AccorHotels certified review

I thoroughly enjoyed my stay with Novotel and I look forward to staying there again soon.

Dear Rebecca C., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City
Customer review rating 4.2/5

Ken Friends - 11/06/2019 AccorHotels certified review

Nice hotel with nice gym facilities Breakfast quality was good But executive lounge experience was fair

Dear Ka Ming H., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

Great staff and great room

Customer review rating 4.2/5

Liam A. Friends - 11/06/2019 AccorHotels certified review

It was great. The front desk people arranged for me to use the spa after checkout because I went hiking before my flight. My 2nd day I accidentally left the do not disturb sign on all day. When I cam back at 5pm there were still people there to help clean the room after I got rid of the do not disturb sign.

Dear Liam John Ross A., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

very nice hotel with style and convenient to the mall

Customer review rating 4.2/5

Jay T. Couples - 02/06/2019 AccorHotels certified review

accommodations were great. worth the price

Dear T. J., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime BEYER Cluster Guest Experience Manager Novotel Ambassador Seoul Yongsan - Seoul Dragon City

Very good

Customer review rating 4.2/5

T F. Couples - 01/06/2019 AccorHotels certified review

Excellent gym and club lounge. The room was very clean and beds comfortable. I would like to commend Hana Kim for providing a very pleasant and great service to us. The gym was very tidy and clean. The equipment was modern and adequate. Staff in Front office were very helpful and polite.

Dear Tai Peng F., Thank you very much for your nice feedback after your stay in the Novotel Ambassador Seoul Yongsan. Glad you have enjoyed the room, the facilities, and the good service from Hana Kim. You good mention on the helpful and polite staff at front office is very heartening. Rest assure that I will share with them, your praise of words. Once again, thank you, and we look forward to welcoming you back soon. Warm regards, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

Payment

Customer review rating 4.2/5

Kim Business - 31/05/2019 AccorHotels certified review

The system require a credit card number for room guarantee. The secretary had used her credit card to guarantee the room. Upon check out, why didn't the front desk charge the room to the guest and yet charge the room to the credit card had that been used for guarantee ?

Dear Thomas Lindy S., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. Kindly note that we used the credit card provided to pay the room charge as per requested. However, we were not allowed to use it for the extra charges. We are sorry for any inconvenience caused. We appreciate your sharing your concerns, and it is our hope that we have not marred your overall impression. We look forward to welcoming you back. Sincerely, Olivia MOON Front Desk Manager Novotel Ambassador Seoul Yongsan

Clean, Convenient, Comfortable

Customer review rating 4.2/5

Jae H. L. Business - 30/05/2019 AccorHotels certified review

It was great experience Staying at Novotel Definitely I'll come back for here Nice staff(especially thanks to Cindy Han who is so nice & kind), Modern facility, great location & reasonable price

Dear Jae Hwan L., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime BEYER Cluster Guest Experience Manager Novotel Ambassador Seoul Yongsan - Seoul Dragon City

Not the usual Novotel hospitality

Customer review rating 4.2/5

Anonymous Business - 30/05/2019 AccorHotels certified review

1. Check in reception staff was very good and helpful. 2. Concierge staff was quite indifferent to questions and not so helpful. Clearly guests needs are not as important as what they seem to be doing at that time of query. 3. Bar-lounge near Reception - one of the lady staff doesn't smile at all and glares at customers - we were not the only ones who experienced it - like we all owe her a lot of money. Other ladies were ok except for one lady staff. 4. In room, toothbrushes need to be bought. I can appreciate Novotel adopting a Green policy but there are plastic comb, plastic shaver provided too but we are required to buy the toothbrush at a high price. Does Novotel need to make profit from this toothbrush and cause inconvenience to guests? I don't quite understand this Novotel rationale.

Good experience

Customer review rating 4.2/5

Khoa P. Solo - 29/05/2019 AccorHotels certified review

I had a one night stay at the hotel. The check-in was prompt, and the room I was given was amazing. The room was very clean, and looked gorgeous. The bed was very comfortable and the amenities in the room was very well thought of. The view of my room was very nice as well as I can see quite a bit of Seoul. The location was very convenient for me and close to eating locations.

Dear Tan Khoa P. Nguyen, We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime BEYER Cluster Guest Experience Manager Novotel Ambassador Seoul Yongsan - Seoul Dragon City

Great service and fabulous location

Customer review rating 4.2/5

Matthew B. Business - 17/05/2019 AccorHotels certified review

The staff and facility are amazing that is located close to the shopping mall and rail station - two stops from Seoul.

Dear Matthew B., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime BEYER Cluster Guest Experience Manager Novotel Ambassador Seoul Yongsan - Seoul Dragon City

Pretty good

Customer review rating 4.2/5

Miss N. Business - 05/05/2019 AccorHotels certified review

Quite comfortable , hotel near to my office and the train station therefore is very convincence

Dear Yin Fun N., Thank you for sharing your review with us. We are glad you enjoyed your stay with us. Especially with the location nearby your office and Yongsan station. We hope to have a chance to see you soon again in the Novotel Ambassador Seoul Yongsan. Warm regards, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

Novotel conveniently located in the midst of a Transport Hub

Customer review rating 4.2/5

Alex S. Families - 02/05/2019 AccorHotels certified review

We were impressed from the moment we entered the Novotel lobby. We had a quick check-in. The Officer at the dedicated Accor plus check-in counter made sure that both of our rooms were adjacent to one another and pleasantly surprised us with a room upgrade for both of our rooms plus welcome drinks. Both rooms were small by international standards but were moderate-sized by Korean standards. Both rooms had very nice & modern lay-outs. Both rooms were equipped with the latest amenities, 65&quot; TV, incredibly fast wifi, automatic bidet, etc. The best part for guests using public transport in getting around Seoul, the Yongsan Train Station, Yongsan Subway Station, Airport Express Bus Station, Mall were just within a 5-minute walk from the Novotel. Overall, we had an excellent stay.

Dear Alex S., Thank you very much for your feedback. We are delighted to learn that our Heartist staff, provided a nice and smooth welcome in our hotel. It is good to read your praise of words mentioning the good amenities in the room, the good facilities in the hotel, the location nearby Yongsan subway/train station. Once again, thank you for your comments. You are more than welcome, for another excellent stay with us. With warm regards, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

Friendly yet professional service and nice room

Customer review rating 4.2/5

Su J. K. Friends - 30/04/2019 AccorHotels certified review

Check-in was very easy with a friendly yet professional staff. Room was nice and modern with quite a good view. Coffee and Teabags were very special, not typical hotel coffee or tea. Also a nice gesture that the room was equipped with nice glasses and wine glass as well.

Dear Sujin K., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime BEYER Cluster Guest Experience Manager Novotel Ambassador Seoul Yongsan - Seoul Dragon City

It was good

Customer review rating 4.2/5

Chloe Families - 22/04/2019 AccorHotels certified review

My family stayed at a executive twin room. There were two single beds and they were little bit small for adults. It would be better if the beds were king single. Hotel staff were not friendly. That’s what I felt compared with other hotels. Especially with the receptionist. She hardly smiled when I check in.

Dear Nuri L., Thank you for sharing your recent experience after your stay with us. Especially as Le Club Accor Hotels Platinum member. Your valuable comments are so important for us. Let me express my sincere apology that you did not feel welcome. Especially with the receptionist. Please, rest assured that your comment will be shared with the team concerned to avoid the recurrence in the future. We daily strive to provide the best experience to our customer, and this was certainly not our aim. Once again, sorry for any inconvenience caused. We hope we have not marred your overall impression, and we look forward to welcoming you back. Your sincerely, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

Great location and great facilities

Customer review rating 4.2/5

Thitima R. Friends - 21/04/2019 AccorHotels certified review

we really enjoyed staying here. The bed is so comfy and the facilities are great.

Dear Wan Ko L., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime BEYER Cluster Guest Experience Manager Novotel Ambassador Seoul Yongsan - Seoul Dragon City
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