Hotel - Novotel Ambassador Seoul Yongsan - Seoul Dragon City
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Novotel Ambassador Seoul Yongsan - Seoul Dragon City Hotel

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4.5/5 85 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • INCHEON
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • Japanese
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 5 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
See all services

Hotel location

Our rooms

Our superior room mixes modern decor, ergonomic comfort and high end facilities: Work area, LED TV, minibar, free Internet, access to fitness center and pool. Up to 2 adults and 2 children.

  • 621 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Baby bed
    • High speed transmission line
    • Minibar
    • Bidet
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 700 reviews

Our guest reviews for Novotel Ambassador Seoul Yongsan - Seoul Dragon City

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 85 reviews
TripAdvisor review
keepcalmeat Friends getaway - 20/06/2018
« Terrible »

Very disappointed in Novotel/Accor hotels booking and check-in process The receptionist is just incapable of doing his job. Cannot clearly understand their booking system and cannot handle customer complaints . They haven't taken note of that error so the next day I had very unpleasant experience again. Everything else was fine with the hotel but software of hotel was very disappointed!

Our hotel has responded to the review
Our hotel has responded to the review

Dear keepcalmeat, Thank you for taking the time to tell us about your experience at Novotel Ambassador Seoul Yongsan. We take a great concern referring to your comment on your feedback. We sincerely apologize for any inconvenience caused. May I invite you to contact us via maxime.beyer@accor.com for further details of your negative experience, so we could investigate deeply to continue our improvement? Thank you again for sharing your experience, and we hope to have an opportunity to show ourselves in a better light on some other future occasion. Kind regards, Maxime Beyer Lobby & Quality Manager Novotel Ambassador Seoul Yongsan

AccorHotels certified review
S. D. M. Solo - 13/06/2018
« Great crew »

Please refer to my Trip Advisor comment: When Novotel standards are paired with an impressive customer service. Nice rooms, different restaurants (from brasserie dishes to high end wine bar, passing by clubs lounges), located in the ongoing restructured neighborhood of Yongsan (train station is 10 minutes away and Siyongsan metro 15 minutes walking). 15 min in taxi from Itaewon neighborhood. But, I was charmed by the professionalism and the hospitality of the Novotel's crew. From the Concierge staff to the front desk, waiters and helpers: all of them make me think that when they wish you a "Good Day", it's nicely and remarkably genuine. And it make you feel good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Di M. S., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime Beyer Lobby & Quality Manager Novotel Ambassador Seoul Yongsan

AccorHotels certified review
Thuan M. T. Solo - 12/06/2018
« Excellent service and comfortable room. »

Staff went beyond expectations in every way. I was initially worried when entered the lobby to find tour buses of Chinese guests screaming across the larger lobby. Front desk staff somehow new to assign rooms for other guests away from the maddening noise. Room, bed, bathroom, tech, all comfy and quiet. Every encounter with staff was excellent. F&B was also tasty and location was central with easy limobus access to the airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thuan T., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime Beyer Lobby & Quality Manager Novotel Ambassador Seoul Yongsan

AccorHotels certified review
L. Friends - 09/06/2018

room is clean and confortable . the staff is very initiative and helpful.they are very polite too

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ka Hing L., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime Beyer Lobby & Quality Manager Novotel Ambassador Seoul Yongsan

TripAdvisor review
cocorush3 Family - 06/06/2018
« Good »

at info desk, I'm pleasured your kindness, location is good the room condition is good my family very liked to stay here. swim pool is good at playing with baby. but with my baby, we can not enter lounge,

Our hotel has responded to the review
Our hotel has responded to the review

Dear cocorush3, Thank you very much for your feedback. Good to learn that you were wowed by the kindness of the info desk, and that the location of the hotel and the room, was good. We all look forward to welcoming you back at Novotel Ambassador Seoul Yongsan with all of your family members! Kind regards, Maxime Beyer Lobby & Quality Manager Novotel Ambassador Seoul Yongsan

AccorHotels certified review
Eun J. Families - 01/06/2018
« Fantastic stay »

Very warm welcome , kind and clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eun J. S., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime Beyer Lobby & Quality Manager Novotel Ambassador Seoul Yongsan

AccorHotels certified review
Anonymous Business - 28/05/2018
« Overall, clean facilitiees and in general, staff were professional. »

I enjoyed the hotel; I experienced a few minor issues of which most were resolved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear William P A., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime Beyer Lobby & Quality Manager Novotel Ambassador Seoul Yongsan

AccorHotels certified review
Joe S. Couples - 27/05/2018
« Everything is satisfactory except bathing stuff »

Everything is satisfactory except bathing stuff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ka Lok S., Thank you for taking the time to tell us about your experience at Novotel Ambassador Seoul Yongsan. We are delighted to learn that you loved our beautiful hotel. However, we truly regret that some parts of your experience did not meet your expectation. Let me express our sincere apologies for any annoyance and inconvenience you were subject to. Your comment has been shared with the teams. Once again, thank you for sharing your experience, and we hope to have an opportunity to show ourselves in a better light on some other future occasion. Kind regards, Maxime Beyer Lobby & Quality Manager Novotel Ambassador Seoul Yongsan

AccorHotels certified review
M K. Solo - 27/05/2018
« The Best Expereience »

Everything is perfect :D but the bed size for twin room is a bit smaller than expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Minseong K., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Well noted for the size of the beds and we apologies for any inconvenience caused. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime Beyer Lobby & Quality Manager Novotel Ambassador Seoul Yongsan

AccorHotels certified review
Juhyun K. Families - 24/05/2018
« cozy and clean »

all facilities are new and clean. just want to have more family friendly places like kids zone or kids menu in restaurent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Juhyun K., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime Beyer Lobby & Quality Manager Novotel Ambassador Seoul Yongsan

AccorHotels certified review
Anonymous Couples - 24/05/2018
« High Quality Hotel in Yongsan Transport Hub »

Room was super comfortable with intelligent lighting and toilet features, new, modern and clean. Staff were at their utmost service level. Though our stay was short, it was nevertheless extremely satisfying.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charles Kah Chang S., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime Beyer Lobby & Quality Manager Novotel Ambassador Seoul Yongsan

AccorHotels certified review
S. V. Business - 24/05/2018
« Very good. »

Everything went well. Keep it up. Everyone was very courteous & helpful. You have a very nice staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Venkatesh S., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime Beyer Lobby & Quality Manager Novotel Ambassador Seoul Yongsan

AccorHotels certified review
Anonymous Business - 24/05/2018
« Overall is fine but room facility can be better »

1. first room arranged for me wasn't nice, closet door doesn't work well, aircorn had unknown issue which it went up to 30 degree while I was out and power was off, it results I had to change a room 2. overall room is clean but housekeeper use to miss out refill hand tower, floor tower etc 3. tooth brush set is chargeable, although it's in good intention to be environmental friendly, but it's inconvenience to guest as a business hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lifang L., Thank you for taking the time to tell us about your experience at Novotel Ambassador Seoul Yongsan. We are delighted to learn that you liked the room. However, we truly regret that some parts of your experience did not meet your expectation. As for the facility. Let me express our sincere apologies for any annoyance and inconvenience you were subject to. Your comment has been shared with the teams. Once again, thank you for sharing your experience, and we hope to have an opportunity to show ourselves in a better light on some other future occasion. Kind regards, Maxime Beyer Lobby & Quality Manager Novotel Ambassador Seoul Yongsan

AccorHotels certified review
Anonymous Business - 23/05/2018
« Excellent »

Very nice, clean and excellent service. your staff are very kind

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eran F., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime Beyer Lobby & Quality Manager Novotel Ambassador Seoul Yongsan

AccorHotels certified review
Anonymous Families - 23/05/2018
« Not bad. Pretty good »

I hope room condition cleaner than now

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dongwoo S., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime Beyer Lobby & Quality Manager Novotel Ambassador Seoul Yongsan

AccorHotels certified review
Traveller Business - 20/05/2018
« Fantastic stay »

Brand new Hotel with great service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shing Kan Patrick C., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime Beyer Lobby & Quality Manager Novotel Ambassador Seoul Yongsan

AccorHotels certified review
Martinus H. Couples - 18/05/2018
« Special Treatment for platinum le Accor Club »

i am very surprise. because i get many special treatment for us. i get free minibar, free enter to executive lounge, free breakfast (i am order room only) Thank You for your service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martinus H., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime Beyer Lobby & Quality Manager Novotel Ambassador Seoul Yongsan

AccorHotels certified review
Theresa Business - 11/05/2018
« Quiet contemporary hotel »

Staying at the Novotel was a pleasant experience. The staff was very helpful and appreciated the warm welcome upon check-in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Theresa Brophy, We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime Beyer Lobby & Quality Manager Novotel Ambassador Seoul Yongsan

AccorHotels certified review
Yu M. C. Friends - 08/05/2018
« Smiling staffs »

All staffs are smiling and greeting guests at any time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yu Min C., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime Beyer Lobby & Quality Manager Novotel Ambassador Seoul Yongsan

AccorHotels certified review
Trisna K. Couples - 08/05/2018
« Helpfull Staff, Spacious Room »

all the staffs were very helpfull, they always tried the best to help us, they even print the map for location we search for. The room is spacious and cozy. Thanks for the great hospitality

Our hotel has responded to the review
Our hotel has responded to the review

Dear Trisna K., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime Beyer Lobby & Quality Manager Novotel Ambassador Seoul Yongsan

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