Hotel - Novotel Ambassador Seoul Yongsan - Seoul Dragon City
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Novotel Ambassador Seoul Yongsan - Seoul Dragon City Hotel

4.5/5 92 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • INCHEON
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • Japanese
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 5 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
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Hotel location

Our rooms

Our superior room mixes modern decor, ergonomic comfort and high end facilities: Work area, LED TV, minibar, free Internet, access to fitness center and pool. Up to 2 adults and 2 children.

  • 621 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Baby bed
    • High speed transmission line
    • Minibar
    • Bidet
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.2/5 AccorHotels Rating 766 reviews

Our guest reviews for Novotel Ambassador Seoul Yongsan - Seoul Dragon City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 92 reviews
Jennifer Families - 11/07/2018 AccorHotels certified review
« Great experience »

Our stay were fantastic. The room is clean and modern. The open concept bathroom looks great but the floor tends to get really wet after shower in the tub as there were no extended coverings. The complimentary WiFi equip mobile phone is a great idea for foreign tourists. My daughter enjoyed every bit of her stay in the room and at the pool. I would prefer if there is a massage SPA at the hotel with better inbhouse guest rate. Otherwise we had a great weekend at your hotel. Thank you for great hospitality!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jennifer T., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime Beyer Lobby & Quality Manager Novotel Ambassador Seoul Yongsan

Kantima Business - 11/07/2018 AccorHotels certified review
« Good »

No make up room in my first day

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kantima M., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime Beyer Lobby & Quality Manager Novotel Ambassador Seoul Yongsan

Bruce Couples - 10/07/2018 AccorHotels certified review
« Staff was very helpful and friendly. The over all facility was very clean. »

overall services was awesome; Everyone, was friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bruce C., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime Beyer Lobby & Quality Manager Novotel Ambassador Seoul Yongsan

Ismadi Business - 09/07/2018 AccorHotels certified review
« New, cosy and excellent service »

My favorite hotel in Seoul for business trips. Hotel is linked to mall and is just beside Yongsan train station which makes it easy to travel by train. As the hotel is new, the rooms are modern and is clean. Staffs are really nice and helpful. The hotel usually provides local phone which can be useful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ismadi Bin S., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime Beyer Lobby & Quality Manager Novotel Ambassador Seoul Yongsan

David H. Business - 08/07/2018 AccorHotels certified review
« Very nice rooms, excellent staff, great place to stay »

Excellent, could not have asked for more

Our hotel has responded to the review
Our hotel has responded to the review

Dear David H., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime Beyer Lobby & Quality Manager Novotel Ambassador Seoul Yongsan

Family - 06/07/2018 TripAdvisor review
« Enjoy my trip in Seoul »

The staff speak English and are very professional. I especially appreciate the concerige team and the manager Mr. Beyer to attend to my family’s very specific needs while I traveled with three kids without my husband with us.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TripAdvisor member, Thank you very much for your kind review after your stay at Novotel Ambassador Seoul Yongsan! Especially to the concierge team and Mr. Maxime Beyer, one of our manager. Your review will motivate them to strive harder for providing the best service for our customers. Once again, thank you very much, and we look forward to welcoming you back in our hotel. With kind regards, Novotel Ambassador Seoul Yongsan

H. V. T. Business - 02/07/2018 AccorHotels certified review
« I was satisfied with your service »

I had unforgettable trip when I was served friendly and cheerful staff. The room was clean and comfortable. I will definitely return your hotel if I have opportunity to visit your beautiful country again. Thank you so much!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Viet T. H., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime Beyer Lobby & Quality Manager Novotel Ambassador Seoul Yongsan

A. Business - 02/07/2018 AccorHotels certified review
« I felt welcomed and the staffs are friendly. »

I really do not expect to have halal chicken served during breakfast. Really enjoyed it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Faliq Bin Musdin A., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime Beyer Lobby & Quality Manager Novotel Ambassador Seoul Yongsan

Zizi C. Families - 26/06/2018 AccorHotels certified review
« a peaceful and grand hotel in a busy city »

we loved our stay here. from check in to check out, staff hospitality and the hotel ambience makes us feel comfortable during our stay. thr room was spacious, bed was huge. my son loved the train station view. we will definately b back. though, the food quality at breakfast could improve.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Man Chi Zizi c., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime Beyer Lobby & Quality Manager Novotel Ambassador Seoul Yongsan

G. Business - 24/06/2018 AccorHotels certified review
« Not mature for business travelers »

Nice hotel but I think it needs to get more experience to satisfy business travelers

Our hotel has responded to the review
Our hotel has responded to the review

Dear Serge G., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maxime Beyer Lobby & Quality Manager Novotel Ambassador Seoul Yongsan

W. Business - 23/06/2018 AccorHotels certified review
« Great »

The room was clean and spacious. The premier lounge was nice to work in, staff was attentive. The staff at concierge was quick to assist me in booking a half day DMZ tour even though i ask just the night before.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yu Jun W., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime Beyer Lobby & Quality Manager Novotel Ambassador Seoul Yongsan

Chong Y. Business - 20/06/2018 AccorHotels certified review
« Great services »

Clean and very convenient for my visit. Courteous employees and convenient amenities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chong Y Y., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime Beyer Lobby & Quality Manager Novotel Ambassador Seoul Yongsan

Ki H. L. Business - 20/06/2018 AccorHotels certified review
« It is a great hotel beyond expectation. »

The room was clean, well designed, and had everything I needed to stay comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ki Hyeong L., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime Beyer Lobby & Quality Manager Novotel Ambassador Seoul Yongsan

keepcalmeat Friends getaway - 20/06/2018 TripAdvisor review
« Terrible »

Very disappointed in Novotel/Accor hotels booking and check-in process The receptionist is just incapable of doing his job. Cannot clearly understand their booking system and cannot handle customer complaints . They haven't taken note of that error so the next day I had very unpleasant experience again. Everything else was fine with the hotel but software of hotel was very disappointed!

Our hotel has responded to the review
Our hotel has responded to the review

Dear keepcalmeat, Thank you for taking the time to tell us about your experience at Novotel Ambassador Seoul Yongsan. We take a great concern referring to your comment on your feedback. We sincerely apologize for any inconvenience caused. May I invite you to contact us via maxime.beyer@accor.com for further details of your negative experience, so we could investigate deeply to continue our improvement? Thank you again for sharing your experience, and we hope to have an opportunity to show ourselves in a better light on some other future occasion. Kind regards, Maxime Beyer Lobby & Quality Manager Novotel Ambassador Seoul Yongsan

Anonymous Business - 19/06/2018 AccorHotels certified review
« Dr. »

excellent friendly employees

Our hotel has responded to the review
Our hotel has responded to the review

Dear Man Mohan M., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime Beyer Lobby & Quality Manager Novotel Ambassador Seoul Yongsan

Wolly Families - 19/06/2018 AccorHotels certified review
« Worst night ever »

My wife and I in addition to my 3 children ( 11mts, 10, 8) requested a double bed. When we got there they checked us in but to our surprise it was only 1 bed. I went back downstairs to request that they change the room and the attendant advised me that they did not have any double beds available. I requested my money back to go find me a different hotel and he said he can't do that. That night my wife and I slept on the FLOOR to allow our kids to sleep on the bed. I was and still is very disappointed. It was a very special weekend for us and it was ruined. Something needs to get done about this.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gentillon W., Thank you for taking the time to tell us about your experience at Novotel Ambassador Seoul Yongsan. We take a great concern referring to your comment on your feedback. We sincerely apologize for any inconvenience caused. May I invite you to contact us via ma… for further details of your negative experience, so we could investigate deeply to continue our improvement? Thank you again for sharing your experience, and we hope to have an opportunity to show ourselves in a better light on some other future occasion. Kind regards, Maxime Beyer Lobby & Quality Manager Novotel Ambassador Seoul Yongsan

S. D. M. Solo - 13/06/2018 AccorHotels certified review
« Great crew »

Please refer to my Trip Advisor comment: When Novotel standards are paired with an impressive customer service. Nice rooms, different restaurants (from brasserie dishes to high end wine bar, passing by clubs lounges), located in the ongoing restructured neighborhood of Yongsan (train station is 10 minutes away and Siyongsan metro 15 minutes walking). 15 min in taxi from Itaewon neighborhood. But, I was charmed by the professionalism and the hospitality of the Novotel's crew. From the Concierge staff to the front desk, waiters and helpers: all of them make me think that when they wish you a "Good Day", it's nicely and remarkably genuine. And it make you feel good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Di M. S., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime Beyer Lobby & Quality Manager Novotel Ambassador Seoul Yongsan

Thuan M. T. Solo - 12/06/2018 AccorHotels certified review
« Excellent service and comfortable room. »

Staff went beyond expectations in every way. I was initially worried when entered the lobby to find tour buses of Chinese guests screaming across the larger lobby. Front desk staff somehow new to assign rooms for other guests away from the maddening noise. Room, bed, bathroom, tech, all comfy and quiet. Every encounter with staff was excellent. F&B was also tasty and location was central with easy limobus access to the airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thuan T., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime Beyer Lobby & Quality Manager Novotel Ambassador Seoul Yongsan

L. Friends - 09/06/2018 AccorHotels certified review

room is clean and confortable . the staff is very initiative and helpful.they are very polite too

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ka Hing L., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime Beyer Lobby & Quality Manager Novotel Ambassador Seoul Yongsan

cocorush3 Family - 06/06/2018 TripAdvisor review
« Good »

at info desk, I'm pleasured your kindness, location is good the room condition is good my family very liked to stay here. swim pool is good at playing with baby. but with my baby, we can not enter lounge,

Our hotel has responded to the review
Our hotel has responded to the review

Dear cocorush3, Thank you very much for your feedback. Good to learn that you were wowed by the kindness of the info desk, and that the location of the hotel and the room, was good. We all look forward to welcoming you back at Novotel Ambassador Seoul Yongsan with all of your family members! Kind regards, Maxime Beyer Lobby & Quality Manager Novotel Ambassador Seoul Yongsan

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