Novotel Ambassador Seoul Yongsan - Seoul Dragon City Hotel 5 stars

TripAdvisor rating 4.0/5 157 reviews
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Hotel extras

Located at the heart of Seoul, Novotel is next to the Electronics Market and Yongsan Station, and only 10min away from Yeouido Financial District and Itaewon. It offers rooms that are larger than typical Novotel rooms, with views of the Han River.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • INCHEON
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutiques/shopping
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Sauna
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Congresses/conventions
  • Copy/print service available

Hotel location

Novotel Ambassador Seoul Yongsan - Seoul Dragon City

Cheongpa Ro 20 Gil 95
Yongsan Gu
04372
seoul
korea, republic of

Tel: +82222237502

Fax: (+82)2/22237778

Contact email

Check-in from 15h00

Check out up to 12h00

  • INCHEON INTERNATIONAL AIRPORT :  

  • By plane

    INCHEON At 57km / 35.42 miles - Shuttle paying

  • By train

    SINYONGSAN STATION At 0.7km / 0.43 miles

  • By train

    YONGSAN STATION At 0.3km / 0.19 miles

GPS :37.532285, 126.961738

Our accommodations

Our superior room mixes modern decor, ergonomic comfort and high end facilities: Work area, LED TV, minibar, free Internet, access to fitness center and pool. Up to 2 adults and 2 children.

Superior room with 1 queen bed

  • Max. number of persons: x4
  • Area: From 30
  • Views: City side, Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with twin beds

  • Max. number of persons: x4
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe Room with 1 queen bed

  • Max. number of persons: x4
  • Area: From 30
  • Views: City side, River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe Room with twin beds

  • Max. number of persons: x4
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room with 1 queen bed

  • Max. number of persons: x4
  • Area: From 30
  • Views: River side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk(...)

EXECUTIVE ROOM WITH 2 SINGLE BED

  • Max. number of persons: x4
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk(...)

Premier Suite with 1 king bed

  • Max. number of persons: x4
  • Area: From 60
  • Views: River side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

FOOD EXCHANGE

Type of cuisine: International

Food Exchange is a premium all-day buffet restaurant inspired by lively food markets found around the world. The spacious dining center presents a wide variety of gourmet dishes inspired by local cultures and recipes.

Lunch

06:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

The 26

Type of cuisine: International

Brasserie <THE 26> features a variety of food menus & cocktails. You can also enjoy a panoramic city view during the day and glittering night view in the evening.

MEGA BITE

Photo non contractuelle / Strictly non binding

Mega Bites is a 'lobby casual bistro' in a relaxed atmosphere.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 94 m²

  • Maximum capacity: 132 people

Find out more
Novotel Ambassador Seoul Yongsan - Seoul Dragon City Meeting Room

Our guest reviews for
Novotel Ambassador Seoul Yongsan - Seoul Dragon City

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

1,281 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

157 reviews

Comfortable stay for business trips

Customer review rating 4.2/5

Camiellia Business - 10/04/2019 AccorHotels certified review

Rooms are clean, well equipped with all the amenities that you need. Bed is very comfortable and linens are clean. The only thing was it takes a bit of walk to cross over the bridge to Yongsan station. Staffs are courteous and well mannered.

Dear Caniellia C., We are glad to learn you had a comfortable stay with us during your business trip in Korea. Your kind comments mentioning the good quality of the bed, and the courteous and well mannered staff, are very heartening. You are more than welcome for another stay in the Novotel Ambassador Seoul Yongsan. Thank you very much. With kind regards, Maxime BEYER Cluster Guest Experience Manager Novotel Ambassador Seoul Yongsan - Seoul Dragon City

Good service and nice people

Customer review rating 4.2/5

T. L. Business - 10/04/2019 AccorHotels certified review

Satisfied

Dear Thi Thuy L. T., Thank you for sharing your review with us. Good to learn that the service was great and you meet nice people! We look forward to welcoming you back in our hotel. Kind regards, Maxime BEYER Cluster Guest Experience Manager Novotel Ambassador Seoul Yongsan - Seoul Dragon City

Good location, very clean & comfort environment

Customer review rating 4.2/5

Shk Business - 09/04/2019 AccorHotels certified review

Firstly, the location is very good. it is connected to Yongsan station which is very convenient to travel. Secondly, the room is very well maintained and clean. Thirdly, The service is very good. very welcomed by staffs and always trying to help when needed

Dear Sun Hee K., Thank you for sharing your review with us. We are delighted you liked the location. As you mentioned, we are directly connected by a bridge, to Yongsan Station. It is heartening to learn that the room is well maintained, clean, and that our Heartist staff provided a good service. I will share your comments accordingly with the teams. We look forward to welcoming you back in our hotel. Kind regards, Maxime Beyer Cluster Guest Experience Manager Novotel Ambassador Seoul Yongsan - Seoul Dragon City

lovely place for holiday and business

Customer review rating 4.2/5

Anonymous Business - 28/03/2019 AccorHotels certified review

nice experience

Dear Kiprono J., Thank you for sharing your experience after your stay with us. It is good to learn that you had a nice experience in the Novotel Ambassador Seoul Yongsan. We look forward to welcoming you back in the near future, for another lovely stay! Kind regards, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

Nice cozy hotel

TripAdvisor rating 4.0/5

Excursion13608487787 Business - 27/03/2019 TripAdvisor review

The staffs were very friendly and very willing to help with anything! Room was cutely designed and very clean. Awesome priced takeout coffee and enjoyed it everyday. I wished I had a time to use the gym, but it was probably as nice. Great stay for the great price!

Dear Excursion13608487787, It is heartening to learn you were wowed by our Heartist staff during your stay in the Novotel Ambassador Seoul Yongsan. Thank you for mentioning their friendless and helpfulness. We appreciate your kind words regarding the ''clean and cutely designed room''. I will share your comments with the teams, and I am sure they will be delighted to know that their daily hard work to strive for excellence, has been duly recognized. Once again thank you, and we hope to have a chance, having you again in our hotel in the near future. ''At Novotel, feel welcome!'' With warm regards, Maxime Beyer Cluster Guest Experience Manager Seoul Dragon City
Customer review rating 4.2/5

John R. Business - 18/03/2019 AccorHotels certified review

Everything excellent except arriving luggage reception

Dear John R., Thank you very much for sharing your feedback with us. We are delighted to learn that everything was perfect. However, I am sorry if we have failed to deliver your luggage properly. Could you please send me more details at ma…? So, we will investigate more the issue to avoid the recurrence in the future. Once again, thank you for your comments, and we look forward to welcoming you back. With kind regards, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

Wonderful Hotel and Accommodations

Customer review rating 4.2/5

Dan K. Business - 15/03/2019 AccorHotels certified review

I stayed at the Novotel Ambasador Seoul Yongsan and had a nice relaxing stay. The rooms are clean and modern. The check-in process was great and thank you to Stacey Kim for helping out, you were great. The hotel is a easy 7 minute walk to Yongsan station and to the iPark Mall. If you need to get to USAG Yongsan, it is a simple drive to any of the gates.

Dear Daniel A K., We appreciate very much your nice comments after your stay with us! Thank you for mentioning the good work from our Heartist staff, the clean and modern rooms, and the great location nearby Yongsan station. We look forward to welcoming you back! With warm regards, Maxime BEYER Cluster Guest Experience Manager Novotel Ambassador Seoul Yongsan - Seoul Dragon City

Satisfied

Customer review rating 4.2/5

Mr. F. Business - 12/03/2019 AccorHotels certified review

The Staffs, from the doorman, the receptionists all the team has great energy, friendly, and ready to help. Please, the rooms cleaners are not forgotten!!! The rooms are clean. I hope to back again.

Dear F. Iea E., We are glad to learn that you fully enjoyed your stay in the Novotel Ambassador Seoul Yongsan. Your praise of words mentioning the good service from our Heartist staff, are very heartening. Please rest assured that I will share accordingly within the teams. Thank you very much for your comments. We look forward to welcoming you back in our hotel. With warm regards, Maxime BEYER Cluster Guest Experience Manager Novotel Ambassador Seoul Yongsan - Seoul Dragon City

Above expectation, kind & helpful staffs

Customer review rating 4.2/5

Winnie W. Families - 11/03/2019 AccorHotels certified review

The hotel room was clean & tidy. Enough space, mattress was good except the shower room layout can be better. I would prefer to have a shower curtain otherwise water splash around during showering was quite annoying. The staffs are all very kind, highly appreciated their support for helping arrange for airport transfer. The food quality at breakfast place was good too, the foods are delicious.

Dear Ching Fun Winnie W., Thank you very much for your kind feedback after your stay with us. I am glad that it was above your expectation and to learn about the kindness and the helpfulness from our Heartist Staff. Your comments will be shared with them! Kindly note that we will setup as soon as possible, shower curtains in the hotel rooms. My apology for any inconvenience caused regarding the water splash around. We look forward to welcoming you back! With warm regards, Maxime BEYER Cluster Guest Experience Manager Novotel Ambassador Seoul Yongsan - Seoul Dragon City

Designed to happen bottleneck phenomena.

TripAdvisor rating 4.0/5

Chang Y Family - 06/03/2019 TripAdvisor review

Almost one thousand hotel rooms but small size of front desk area, small size of lobby lounge area, only one small lobby lounge cafe, small size of swimming pool and only one breakfast buffet restaurant, and only 5 elevators means you may encounter any inconvenience and long line of waiting when you check in and when you enter the restaurant to eat breakfast and so on. Breakfast charge is about 33 dollars per person (Korean won 36.000 or so) for the person who stay at the hotel. Breakfast menu and quality is not bad but are not deserved to be paid such a high charge and sometimes you might wait for long time before you enter the restaurant. So, I don't recommend you pay for such a high price for a just breakfast. The room is clean but room is very small and the twin beds are small also considering this hotel is 5 star hotel and require a rather high price. If you can reserve another 5 star hotel room in Seoul area with similar price (more than or around 100 dollars without breakfast) , I would recommend you choose that one not the Novotel Yongsan.

Dear Chang Y, Thank you for taking the time to review your stay at Novotel. I read with a careful attention your feedback and present you our sincerest apologies that your experience did not meet your expectation. As you mentioned we are an hotel-plex including 1700 hotel rooms and we always strive to provide the best service to our valuable guests hoping they will find it is worth the value. Once again, thank you for letting us know your comments and we will definitely review with the teams to continue our improvement. We wish we have not marred your overall impression, and we hope we will have another opportunity to welcome you back in the future when we will strive to make your stay more seamless and enjoyable. Kind regards, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

Not good enough for this price

Customer review rating 4.2/5

Richard S. Couples - 24/02/2019 AccorHotels certified review

Needed to pay for necessary stuff like toothpastes.. No room make-up service at 8pm.. Restaurant waitresses and girls at the check-in counter could not communicate in simple English. Location was far away from major tourist attractions.

Dear Hoi Nam Richard S., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maxime BEYER Cluster Guest Experience Manager Novotel Ambassador Seoul Yongsan - Seoul Dragon City

Nice & cosy

Customer review rating 4.2/5

Ismadi Business - 21/02/2019 AccorHotels certified review

Room is nice & newly renovated. Room rates are affordable. Restaurant offers generous range of food at the restaurant. It will be great to have complimentary drinking water in all rooms.

Dear Ismadi Bin S., Thank you for sharing your feedback with us. We are delighted to learn that the room is nice and that you could enjoy the great restaurants offers. Kindly note that we place daily, two complimentary bottles of water in the room. However, I sincerely apology if we fail on our communication. Once again thank you for your feedback, and it is our sincere hope to have a chance to welcome you back in the future. With warm regards, Maxime BEYER Cluster Guest Experience Manager Novotel Ambassador Seoul Yongsan - Seoul Dragon City

Too crowded

Customer review rating 4.2/5

Anonymous Couples - 11/02/2019 AccorHotels certified review

45min to check in, no way to use the facility due to overload... clearly overbooked beyond capacity it can handle

Dear Konrad R., I would like to thank you for taking the time to share your experience with us further to your recent stay at Novotel Yongsan. We truly regret to read that your stay with us did not meet your expectations. Please rest assured that your review has been shared with our heads of department as source of our opportunities and improvements. Once again, we apologize for the inconvenience you have encountered during your stay and we are looking forward to have the opportunity to welcome you back at the Novotel when we will strive to make your stay more seamless and enjoyable. Yours Sincerely, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

Compliments to staff

Customer review rating 4.2/5

Minsang Families - 07/02/2019 AccorHotels certified review

I stayed 2 nights Executive twin room. This hotel was newly opened last year so every facility and room condition are fine. #2353 has a bathtub but it is not convenient to use. We had to mop up after taking a bath. However I’d like to give compliments to all staff. Especially at the concierge staff. I felt super kind. This is I’ve never experienced kindness when I stayed any other 5-stars hotels. I really appreciate.

Dear Minsang Y., Thank you for sharing your feedback with us. Well noted for the bathtub, I will share the issue with the team concerned, to avoid the issue in the future. We are delighted to learn that the concierge staff was super kind with you. We will congrats them in the behalf of the hotel. We look forward to welcoming you back at Novotel Yongsan. Kind regards, Maxime BEYER Cluster Guest Experience Manager Novotel Ambassador Seoul Yongsan - Seoul Dragon City

Nice hotel and great service.

Customer review rating 4.2/5

Mitch Couples - 06/02/2019 AccorHotels certified review

Great service, nice room and space.

Dear Mitch C., We very much appreciate your comments regarding your stay at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maxime BEYER Cluster Guest Experience Manager Novotel Ambassador Seoul Yongsan - Seoul Dragon City

Mr.

Customer review rating 4.2/5

Anonymous Business - 04/02/2019 AccorHotels certified review

Good room and service overall . Very expensive to eat at this hotel.

Dear Paul V., Thank you for taking the time to tell us about your experience at the Novotel Ambassador Seoul Yongsan - Seoul Dragon City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maxime BEYER Cluster Guest Experience Manager Novotel Ambassador Seoul Yongsan - Seoul Dragon City

Upmarket Novotel

Customer review rating 4.2/5

Chris T. Friends - 30/01/2019 AccorHotels certified review

Modern room design and very functional. Love it. Executive lounge was spacious and hot food served during happy hours was of very good standard. One downside was that as a AccorPlus platinum member, only the member gets to enjoy the lounge. It was kind of Maxime to allow lounge access for my guests using the second room booked under my name. The truth is that I would not have booked this hotel if I knew the my guests were not allowed executive lounge access.

Dear Mr. T., Thank you very much for sharing your feedback with us. We are glad you could enjoy the modern and functional room, the spacious lounge and the good food there. Indeed, the lounge benefit applies only for one room, up to two persons, as per the policy of Le Club Accor Hotels. There is an extra charge for an additional person. However, I am glad that Maxime could make an exception for this time. Mr. T., once again, thank you, and it is my sincere hope to see you again in the future, at Novotel Ambassador Seoul Yongsan. Do not hesitate to contact us, if you have any further queries. Kind regards, Sangjun OH Cluster Hotel Manager Novotel & Novotel Suites Ambassador Seoul Yongsan

Pleasant nice stay

Customer review rating 4.2/5

L. K. S. Business - 27/01/2019 AccorHotels certified review

It was a standard I had come to expect of Accor. Free upgrade. Pleasant staff. Excellent support. Keep up the good work!

Dear Khian S. L., We thank you so much for your nice review after your stay with us. Please make sure that your comments will be shared with the teams as I am sure this will be a wonderful motivation for them. Thank you for your loyalty as Le Club Accorhotels Gold member. Should you need anything else, don't hesitate to contact me on ma… Warm regards, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

enjoyed the stay

Customer review rating 4.2/5

Chun Families - 21/01/2019 AccorHotels certified review

We were able to get connecting rooms and relax and see Seoul before leaving. Close to major train line. The room was a modern design and enjoyable rest.

Dear Chun W., We are glad to learn that your stay was nice with us. Your kind words on the modern room, the good location near by Yongsan station, are very heartening. Thank you very much for your review. We look forward to welcoming you back in our hotel. Kind regards, Maxime BEYER Cluster Guest Experience Manager Seoul Dragon City

Nice rooms and very convenient

Customer review rating 4.2/5

G. L. Business - 14/01/2019 AccorHotels certified review

Rooms and facilities are very nice. Staff are pleasant and helpful. No need to change my soap and amenities everyday as it is a waste.

Dear L. G., Thank you for your feedback after your stay with us. I am glad you could enjoy the room, the facilities and that the staff is pleasant and helpful. I would love to share your comment with them as I am sure, they will delighted to learn about it. We look forward to welcoming you back. At Novotel ''Feel Welcome''. With kind regards, Maxime BEYER Cluster Guest Experience Manager Novotel Ambassador Seoul Yongsan - Seoul Dragon City
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