ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City Hotel

Hotel is clean and up-to-date. Staff was uniformly polite and hardworking. However, my room was very hot at all times and could not be cooled. Hotel response was "air conditioning is not allowed in this season." So, my room was not comfortable at any time and I could not sleep well. Temperature was over 25C, and the only bed cover was a thick comforter. When I explained my discomfort, I was told only that air conditioning was not allowed. A fan was delivered, which circulated the hot air and did not help. There was no effort to move me to another room or otherwise help accommodate my needs. It's really a shame. This hotel could be great and the staff is clearly working hard. But this policy ruined my stay.

Rooms were a little tight for a big guy like me (6'3, 220 lbs) with two weeks worth of winter clothing plus business computers. Storage (closet and drawers) all used up. But once all put away, all went very well. The staff was exceedingly helpful. The only deficit was that a room refresh was inconsistent and was missed two days in a single week. (Once reported to front desk it was corrected immediately).

Nice

Friendly staff, clean rooms, convenient location to shopping, and to a major transport hub (Yongsan Station).

Room presentation is exquisite, right price, convenient with amenities around, friendly and helpful receptionists and attendants ... breakfast is

The hotel is absolutely beautiful! The staff is so kind from the second you check in to the minute you check out. They did their best to make our stay as great as possible and it really was a great time away from home. The room was comfortable and the view was amazing. The beds are like clouds, I didn't want to get up in the mornings. My friend and I also enjoyed celebrating the New Year at the gorgeous King's Vacation. Since check-out was at noon and we wished to explore Seoul a bit more, the hotel staff were kind enough to help us store our luggage and pick it up later in the day. Returning to Japan was bittersweet. I wanted to stay a few days longer. Thank you for making this trip to Korea a wonderful one and I hope to return to the ibis Styles - Dragon City on my next holiday to Seoul.

5 day stay in this convenient, beautiful hotel, occupancy must have been high but front desk and concierge staff were so helpful. Beds were comfortable, easy walk to the Yongsan train station. Will stay again for next trip to korea. I enjoyed the sauna on the 6th floor too

The hotel was wonderful. The room was comfortable and the view was fantastic. The restaurant for breakfast was incredibly pleasant and the food quite good.

Great breakfast. Nice room (but did not like the glass walls of the bathoom..). Very nice lobby and suroundings. Friendly staff.

My hotel was prepaid and I had to pay a deposit which was refunded to my card but today after a week I don't see the refund back to my credit card

The Check-in counters were quite busy but I did not worry at that time because I am Le Club Silver member so can use priority lane for check in. Although there was no one queueing at priority lane, the staff ignored me to let me check in even I told them I am a Silver member. Anyway another staff helped me to check in but he didn’t know much or understand my reservation details because I asked about breakfast to him but he said my booking does not include breakfast even I showed him my booking detail in Korean via Accorhotels Application. After he contacted main reservation centre finally he realised my booking includes breakfast and apologise. I stayed at Novotel Seoul Dragon City in May, but the experience is totally different. I felt IBIS does not care me much. I do not expect the cares like celebrities but they didnt meet my expectation. Lost my intention to stay in IBIS STYLES further in the future

Check-in was done smoothly, service was good, breakfast was tasty, overall a good stay!