Hotel - ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City Hotel

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4.5/5 49 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • INCHEON
  • Reception open 24 hours a day
  • Currency exchange
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • Breakfast included in the price
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 3 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

  • 591 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WiFi in your room
    • Work desk in all rooms
    • Crib on request
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 436 reviews

Our guest reviews for ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 49 reviews
AccorHotels certified review
N. Solo - 07/02/2018
« A bright young hotel »

It's not a little smooth, It was excellent enough for a night's lodging.

Our hotel has responded to the review
Our hotel has responded to the review

나종택 고객님께, 이비스 스타일 앰배서더 서울 용산 호텔을 이용해주시고, 소중한 시간을 내시어 이용 후기에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 특히, 밝고 젊은 호텔로 훌륭한 숙박이었다는 긍정적인 평가를 해 주셔서 진심으로 감사드립니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. 류준형 드림 총지배인 이비스 스타일 앰배서더 서울 용산

AccorHotels certified review
Lambert Business - 05/02/2018
« Satisfaction on IBIS Yongsan hotel »

Overall all, feeling good!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Seoul Yongsan. Especially, I deeply appreciate overall satisfaction and feeling good. We are try to our best to give best memory with ibis Styles Ambassador Seoul Yongsan. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Also, I hope Happy New Year with health, happy always. Sincerely, Tommy RYU General Manager ibis Styles Ambassador Seoul Yongsan

AccorHotels certified review
Hj L. Business - 20/01/2018
« 새로운호텔 »

Very new and clean but they need ask more detail clean. A lot hair left when I check in.

Our hotel has responded to the review
Our hotel has responded to the review

임형진 고객님께, ibis Styles Ambassador Seoul Yongsan 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 특히, 새로운 호텔로 깨끗하다는 긍정적인 평가를 해 주셔서 진심으로 감사드립니다. 반면, 체크인시 객실에 흘려진 머리카락과 관련하여 불편을 드려 진심으로 사과를 드립니다. 이와 관련하여서는 고객님의 코멘트를 기준으로 즉시, 청소의 방법 및 머리카락이 흘려지지 않도록 철저히 인스펙션을 할 수 있도록 하겠습니다. 다시 한 번 불편을 드려 진심으로 사과드립니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 2018년 새해 복 많이 받으시길 바라고, 항상 건강과 행복, 기쁨이 가득하시길 진심으로 기원드립니다. 감사합니다. 류준형 드림 총지배인 이비스 스타일 앰배서더 서울 용산

AccorHotels certified review
Js K. Business - 16/01/2018
« Great location, clean rooms and nice staff. »

Near subway & train station (Yongsan station), shopping areas (E mart), and convenience stores (2nd floor on hotel). The rooms are fine with great beds, good bathrooms with Quality amenities. The free Wi-Fi works well. The service is of course excellent.

Our hotel has responded to the review
Our hotel has responded to the review

고 중식 고객님께, 이비스 스타일 앰배서더 서울 용산 호텔을 이용해주시고, 소중한 시간을 내시어, 이용 후기에 참여해 주셔서 대단히 감사드립니다. 특히, 용산역과 쇼핑(이마트)와 2층에 있는 편의점과 관련하여 위치적인 장점, 침대의 장점, 퀄리티 있는 어메니티와 와이파이, 친절한 직원들에 대해서 긍정적인 평가를 해 주셔서 진심으로 감사드립니다. 보다 더 최선을 다하여 즐거운 추억이 될 수 있는 이비스 스타일 앰배서더 서울 용산 호텔이 되도록 최선을 다해 노력하겠습니다. . 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 2018년 새해 복 많이 받으시길 바라고, 항상 건강과 행복, 기쁨이 함께 하시기를 진심으로 기원드립니다. 감사합니다. 류준형 드림 총지배인 이비스 스타일 앰배서더 서울 용산

AccorHotels certified review
Mice Business - 15/01/2018
« Just soso »

The hotel is new, but cleansing service was not good. Found hair inside room right after check in. Hotel for 1 person is good, but not really good for 2 person as the room is small.

AccorHotels certified review
Ma. R. R. Families - 02/01/2018
« Just Fair »

I am not satisfied with some of the receptionist but the one who assisted us in checking out she makes us comfortable in getting a taxi and the check out was smooth mostly those ones in graveyard shifts are nice. The one at the coffee shop at the lobby the waitress was so nice she actually return our camera which we forgot when we left the cafe.Location is so so for fun is far from the property the only thing I like was it was so quite and we had the lazy cozy stay we want.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. R., We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Seoul Yongsan. Especially, I would like to thank you for your comment regarding compliment of receptionist who assist you in checking out and the one at the coffee shop at the lobby. Concerning these, I will share the information to model of most staffs . On the other hand, I apologies your inconvenience concerning some of staff. I will train all of staff to give more good memory. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tommy RYU General Manager ibis Styles Ambassador Seoul Yongsan

AccorHotels certified review
Anonymous Families - 01/01/2018
« Great location, nice and helpful receptionist »

It was a pleasant stay. We stay there for 5 nights, and the location is superb, easy to reach by many means of transportation. The receptionist was nice and helpful, very friendly. The breakfast is great, various options and delicious. The only drawback is that the room is not always cleaned. There were two days that the room was not properly cleaned, the cleaner seems to just refill the water (althougj we didnt put any notice about do not disturb or similar message)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. N., We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Seoul Yongsan. Especially, I would like to thank you for your comment regarding a pleasant stay for 5 nights and location easy to reach by many ways of transportation, and nice and helpful staffs, various option and delicious breakfast. On the other hand, I would like to express sincere apologies concerning room is not always cleaned and cleaner was just refill the water. Concerning this issue , I immediately raise the issue for your comment with my team and proper training will perform not to repeat same issue. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Happy New Year and I hope all in good in 2018. Sincerely, Tommy Ryu General Manager ibis Styles Ambassador Seoul Yongsan

AccorHotels certified review
Seung-jin K. Solo - 30/12/2017
« Great »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

김승진 고객님께, 이비스 스타일 앰배서더 서울 용산 호텔을 이용해주시고, 소중한 시간을 내시어 이용 후기에 참여해 주셔서 대단히 감사드립니다. 특히, 전반적인 투숙경험에 대해서 훌륭하셨다는 긍정적인 평가를 해 주셔서 진심으로 감사합니다. 보다 더 좋은 추억이 될 수 있는 이비스 스타일 앰배서더 서울 용산 호텔이 될 수 있도록 최선을 다해 노력하겠습니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 높이는 데 큰 바탕이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 2018년 새해 복 많이 받으시길 바라고, 항상 건강과 행복, 기쁨이 가득하시기를 진심으로 기원드립니다. 감사합니다. 류준형 드림 총지배인 이비스 스타일 앰배서더 서울 용산

AccorHotels certified review
Fannie Business - 29/12/2017
« Clean, cozy, and comfortable »

I like the design of lobby and the room I lived, and food was delicious, and staffs were also nice! But there was one issue related to bath room that when I finished taking my shower and there was water outside of bathroom...and floor would become very dirty then... so I hope this part could be improved then ibis would become my first choice when I visit Seoul and I will recommend this place to my friends, no doubt.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. L., We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Seoul Yongsan. Especially, I deeply appreciate your comment regarding design of lobby & room, food of breakfast and staffs. On the other hand, I would like to apologies your inconvenience concerning floor of shower. I well noted your comment for the future planning. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. I hope Happy New Year and all in good in the future. Sincerely, Tommy RYU General Manager ibis Styles Ambassador Seoul Yongsan

AccorHotels certified review
Tam Solo - 29/12/2017

Didn’t help taking the baggage while it’s obviously too heavy for a girl. When I didn’t know there was no any shuttle bus to incheon airport after 9pm, I asked the reception where is the bus stop, she showed me the way but not mention I would never get on a airport bus in that time. Had me waiting outdoor in a freezing cold night for like 15 minuets until a staff of Mercure Hotel came and asked me if I need a taxi. GOOD FOR YOU!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms.T., Thank you for taking the time to tell us about your experience at the ibis Styles Ambassador Seoul Yongsan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies regarding staff's attitude for the guest heavy luggage and information regarding shuttle bus heading to Incheon airport after 9pm keep waiting on the outside in freezing cold night. Concerning this, I immediately raise the issue to the concerned department and staffs. I also perform service training to all staff to serve guest right way. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Once again, I deeply apologies our staff's attitude and information. Sincerely, Tommy RYU General Manager ibis Styles Ambassador Seoul Yongsan

AccorHotels certified review
Ll Couples - 24/12/2017
« Comfortable and pleasant »

Excellent service by the women front desk officers, especially Alyssa L.. Jason L. is commendable too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. L., We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Seoul Yongsan. Especially, I would like to thank you for your comment regarding our staff' service Alyssa L. and Jason L.. Concerning these 2 staff's, I will share the information with my team as a model of service. On the other hand, I would like to express sincere apologies regarding noise in the room due to partying guest in the room. Regarding this issue, I will share the information with my team, We will assign room more carefully in the next time. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. I wish Merry Christmas and Happy New Year and I hope all in good next year. Sincerely, Tommy RYU General Manager ibis Styles Ambassador Seoul Yongsan

AccorHotels certified review
Jinhee K. Business - 23/12/2017
« Good and could be better »

Comfortable and like to revisit

Our hotel has responded to the review
Our hotel has responded to the review

김 진희 고객님께, 이비스 스타일 앰배서더 서율 용산 호텔을 이용해주시고, 소중한 시간을 내시어 이용 후기에 참여해 주셔서 대단히 감사드립니다. 특히, 전반적인 투숙경험에 대해서 편안하고, 긍정적인 평가를 해 주셔서 감사드립니다. 반면, 체크인시 안내드린 조식과 인원의 차이가 발생된 부분과 관련하여 불편을 드려 진심으로 사과의 말씀을 드립니다. 이와 관련하여서는 고객님의 코멘트를 공유하여, 체크인시 확인을 하여, 추후에는 할인이 된 가격을 안내해 드릴 수 있도록 철저히 직원들의 교육을 시키도록 하겠습니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한 번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 즐거운 성탄절되시길 바라고, 다가오는 2018년 한 해에는 새해 복 많이 받으시고, 항상 건강과 행복이 가득하시기를 기원드립니다. 감사합니다. 류준형 드림 총지배인 이비스 스타일 앰배서더 서울 용산

AccorHotels certified review
Joanna P. Families - 21/12/2017
« A Satisfying Stay »

First of all, if I was not a member, I might have missed this good deal. Thanks goodness I am. So in future if I am no longer a member I might still consider your hotel if the price is good. I arrived very late that evening so everything was in a rush but thanks to your night shift staff who was there to help me with the check in. The room was super nice and of course new (since it's a new hotel). I really love the room and the Lavender Toiletries was my favorite. Good job for the make up room service as well. Convenient location with a direct airport bus and easy to travel around with a subway nearby. Breakfast was a spread and yummy. Your staff at the lobby was always ready to help and always putting on a smile. Thumbs up. As I am a Gold Card member, I was offered a welcome drink, but I was surprise that it was for me alone and not my companion. A little disappointing. Previously ibis @ myeongdong offered both for myself and my companion and this goes to Accor Hotel in Japan, Hong Kong and Singapore. But other than this, everything was alright.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. P., We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Seoul Yongsan. Especially, I deeply appreciate your positive comment regarding hotel location close to subway and train station, kind night staff, clean room, lavender toiletries, Yummy and spread. On the other hand, I deeply apologies your inconvenience for the welcome drink coupon, Concerning this issue, I will discuss with my team and we will improve the Loyalty member's service just like you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. I hope Merry Christmas and Happy New Year! Sincerely, Tommy RYU General Manager ibis Styles Ambassador Seoul Yongsan

AccorHotels certified review
Jy Families - 20/12/2017
« Great!!! »

Best place to use train, great breakfast and free sauna. But did not manage sauna facility, especially no tower in there.

Our hotel has responded to the review
Our hotel has responded to the review

송주영 고객님께, 이비스 스타일 앰배서더 서울 용산 호텔을 이용해주시고, 소중한 시간을 내시어 이용 후기에 참여해 주셔서 대단히 감사드립니다. 특히, 전반적인 투숙경험과 기차역옆에 있는 호텔의 위치와 무료사우나와 관련하여 긍정적인 평가를 해 주셔서 진심으로 감사드립니다. 반면, 사우나 이용과 관련하여 타월이 없는 불편을 드려 진심으로 사과의 말씀을 드립니다. 이와 관련하여서는 청소 및 타월배치와 관련하여 고객님의 후기를 바탕으로 개선이 될 수 있도록 하겠습니다. 또한 투숙중 팬소음으로 인하여 원활한 투숙이 되지 않은 부분에 대해서 깊이 사과드립니다. 이와 관련하여서는 같은 불편함이 없도록 철저히 객실 검사를 하여 같은 불편이 없도록 하겠습니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 즐거운 성탄절되시길 바라고, 다가오는 2018년 항상 건강과 행복이 가득하시기를 진심으로 기원드립니다. 감사합니다. 류준형 드림 총지배인 이비스 스타일 앰배서더 서울 용산

AccorHotels certified review
Cb Business - 16/12/2017
« Nice Hotel with High Class Service »

Everything here was fabulous. Although it was an ibis hotel, I felt that the service was like Novotel. I used to stay at another ibis style hotel in Seoul (Myeongdong), and also had nice experience there. But exactly, Yongsan is even much more better than Myeongdong. If to give the points, Myeongdong should be 100, and here Yongsan is 120!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Seoul Yongsan. Especially, I would like to thank you for staying with us and good positive comment regarding fabulous hotel, service attitude, and nice experience even it is not a perfect. We will more focus to give good memories our valuable guest just like you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Merry Christmas and Happy New Year! Sincerely, Tommy RYU General Manager ibis Styles Ambassador Seoul Yongsan

AccorHotels certified review
Derek Couples - 13/12/2017
« Warm home in Seoul in Freezing winter »

Warm welcome with friendly and helpful check-in . Room so tidy . Hotel's image is simple , elegant and modern while it is perfectly located next to a very convenient Metro which gives easy and fast access into the busy and amazing city spots. But I can have a very quiet and calm place like Home once getting into the hotel area. Will surely stay there again in my next trip Seoul !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.F., We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Seoul Yongsan. Especially, I appreciate your kind positive comment regarding warm welcome with friendly and helpful check-in, tidy room, simple image, perfectly locate next to Metro, Train station at Yongsan station. also quiet and calm place like home. I look forward to your stay in the nearest future. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tommy RYU General Manager ibis Styles Ambassador Seoul Yongsan

AccorHotels certified review
Anonymous Business - 12/12/2017
« good »

its good

Our hotel has responded to the review
Our hotel has responded to the review

정 정열 고객님께, 이비스 스타일 앰배서더 서울 용산 호텔을 이용해주시고, 소중한 시간을 내시어 이용 후기에 참여해 주셔서 대단히 감사드립니다. 특히, 전반적인 투숙경험에 대해서 긍정적인 평가를 해 주셔서 진심으로 감사드립니다. 반면, 후기에 평가해 주신 와이파이와 관련하여 투숙 중 불편을 드려 사과의 말씀을 드립니다. 이와 관련하여서는 즉시 전 객실을 확인하여 개선이 될 수 있도록 하겠습니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 어느 덧, 날씨가 많이 추워졌습니다. 항상 건강 유의하시길 바라고, 보다 더 즐거운 마음으로 투숙하실 수 있는 이비스 스타일 앰배서더 서울 용산 호텔이 되도록 최선을 다해 노력하겠습니다, 감사합니다. 류준형 드림 총지배인 이비스 스타일 앰배서더 서울 용산

AccorHotels certified review
Kwang Y. K. Business - 11/12/2017
« New but need some fix »

Using sauna is very uncomfortable cause go to front every day

Our hotel has responded to the review
Our hotel has responded to the review

김광열 고객님께, 이비스 스타일 앰배서더 서울 용산 호텔을 이용해주시고, 소중한 시간을 내시어 이용 후기에 참여해 주셔서 대단히 감사드립니다. 특히, 전반적인 호텔 투숙경험에 대해서 긍정적인 평가를 해 주셔서 진심으로 감사드립니다. 반면, 언급하여 주신바와 같이 사우나키를 매번 프런트에서 받아가시는 불편을 드려 진심으로 사과드립니다. 이와 관련하여서는 고객님의 후기를 잘 기록하여, 추후 개선이 될 수 있도록 최선을 다해 노력하겠습니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 어느 덧 날씨가 많이 추워졌습니다. 항상 건강하시길 바라고, 보다 나은 추억이 될 수 있도록 최선을 다해 노력하겠습니다. 감사합니다. 류준형 드림 총지배인 이비스 스타일 앰배서더 서울 용산

AccorHotels certified review
Stephano Business - 09/12/2017
« Youngsan ibis stlye! Best place to stay in seoul »

Convinence for public transportation. Easy to access cinema. Department store. Etc

Our hotel has responded to the review
Our hotel has responded to the review

주 영철 고객l님께, 이비스 스타일 앰배서더 서울 용산 호텔을 이용해주시고, 소중한 시간을 내시어 이용 후기에 참여해 주셔서 대단히 감사드립니다. 특히, 전반적인 투숙경험에 대해서 긍정적이고, 용산역에서 지하철 및 기차가 연결이 된 위치, 영화관, 백화점까지 편안하게 이용하실 수 있는 장점에 대해서 코멘트를 남겨주셔서 진심으로 감사드립니다. 반면, 투숙하시는 3일동안 침대정리만 하고, 사용하신 컵과 어메니티가 채워지지 않는 불편함을 드려 진심으로 사과의 말씀을 드립니다. 이와 관련하여서는 같은 실수가 반복이 되지 않도록, 즉시 서비스교육을 철저히 하여 같은 불편이 없도록 하겠습니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 날씨가 많이 추워졌습니다. 항상 건강하시길 기원드리고, 보다 더 좋은 기분으로 투숙이 될 수 있도록 최선을 다해 노력하겠습니다. 감사합니다. 류준형 드림 총지배인 이비스 스타일 앰배서더 서울 용산

TripAdvisor review
Family - 07/12/2017
« good location & modrate breakfast »

quite nice hotel for the value with good location. just 3 subway stations away from cityhall. directly connected to subway. but the ventilationfan was too noisy and bothering(only turned off after 12:00).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jongha S, We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Seoul Yongsan. It is always a pleasure to receive positive feedback. Especially, I deeply thank you for your commnet regarding quite nice hotel for the value with good location. On the other hand, I sincerely apologies your inconvenience concerning the ventilation fan. about this issue, I look into the problem to fix immediately. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tommy RYU General Manager ibis Styles Ambassador Seoul Yongsan

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