Hotel - Novotel Sorocaba
Novotel Hotel Novotel Hotel

Novotel Sorocaba Hotel

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4.5/5 231 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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From 159.20 BRL Non member rate
From 143.28 BRL Member's rate Members’ Rate, join while you book
10.00P
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Kids' Club for children aged 0 to 12 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Laundromat (Paying)
    • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Kids' Club for children aged 0 to 12 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24h
    • Opening hours : Week-end 24h

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Spacious, contemporary in design and adaptable, the Novotel room is truly a place for relaxing, perfect for all your needs.

Hotel location

Our rooms

Spacious, contemporary in design and adaptable, the Novotel room is truly a place for relaxing, perfect for all your needs.27 sq. ft. (25 m2) with all the comfort, convenience and modernity you need for an unforgettable stay. Desk, minibar, safe, closet, air conditioning, TV and a beautiful, spacious bathroom with a glass wall (lock optional) and much more!

  • 100 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 231 reviews

Our guest reviews for Novotel Sorocaba

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Klynn Business - 07/05/2018
« Comfortable and clean hotel with a friendly staff. »

My stay was great. Room was comfortable and clean, staff was very friendly and helpful, and breakfast selection was very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kishia, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Edmar Thomas Gerente Geral www.accorhotels.com

AccorHotels certified review
Jose C. T. Business - 04/05/2018
« QUALITY »

TERRIBLE CHECK-IN PROCESS - TV CHANNELS NOT WORKING - BREAKFAST PRESENTATION AND CLEANESS

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Jose Claudio, Muito obrigado por suas observações e sentimos por não termos lhe atendido plenamente em sua hospedagem conosco. Pedimos sinceras desculpas pelos inconvenientes. Tomaremos providências imediatas para melhorarmos nos pontos sinalizados. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança aquando de uma próxima estada. Sinceramente Edmar Thomas Gerente Geral www.accorhotels.com

AccorHotels certified review
Steve M. Business - 03/05/2018
« Nice hotel »

Very nice staff, hotel room was good, meals were excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steve, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Edmar Thomas Gerente Geral www.accorhotels.com

AccorHotels certified review
Michel Business - 30/04/2018
« very pleasent! »

Great attendance, great breakfast, really comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michel, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Edmar Thomas Gerente Geral www.accorhotels.com

AccorHotels certified review
Miguel A. G. Business - 28/04/2018
« I enjoy the stay !! »

Was a business trip and the time that spent on the hotel using the facilities was very good!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miguel, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Edmar Thomas Gerente Geral www.accorhotels.com

AccorHotels certified review
Lg Business - 21/04/2018
« Excellent Combination »

A Brazilian unique welcome by a professional Team in state of art Novotel structure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lorenzo, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Edmar Thomas Gerente Geral www.accorhotels.com

AccorHotels certified review
Rafael Business - 20/04/2018
« All in one! »

Really surprised with overall structure and services provided. My first time at the city and also at the hotel and my first imp0ression was the best!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rafael, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Edmar Thomas Gerente Geral www.accorhotels.com

AccorHotels certified review
Vicentte Business - 23/03/2018
« Best cost x benefit »

Great new hotel, nice staff, comfortable rooms and very good breakfast. Cost x benefit is great compared to similarly-priced hotels in Sorocaba.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vicentte, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sinceramente Edmar Thomas Gerente Geral www.accorhotels.com

AccorHotels certified review
Jochen W. Business - 22/03/2018
« Comfortable time »

Rooms are very nice and clean, food and price was very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jochen, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sinceramente Edmar Thomas Gerente Geral www.accorhotels.com

AccorHotels certified review
Gregory S. Business - 20/03/2018
« Very Comfortable Short Business Trip »

No issues with my stay. Breakfast was very good every morning. Bartenders very friendly and accommodating. Check in and check out was flawless. I will return to this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gregory, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Edmar Thomas Gerente Geral www.accorhotels.com

AccorHotels certified review
Randall S. Business - 18/03/2018
« Excellent for a hotel that has just opened. The food was marvelous. People were super friendly. Did check and took a little extra time but the agent was very friendly and apologetic. »

The lobby bar was not staffed properly. People were struggling to use the computer system for check in and payment. However my overall experience was very good. The breakfast was outstanding. Dinner was good but it was cold when we came to our table. All in all extremely satisfied for a brand-new hotel just starting. I hope to stay there again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Randall, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Edmar Thomas Gerente Geral www.accorhotels.com

AccorHotels certified review
Guest3 Business - 12/03/2018
« All in all it was o.k. »

Every customer related process was bad; hotel and rooms are new - i would recommend it; breakfast was o.k.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Edmar Thomas Gerente Geral www.accorhotels.com

AccorHotels certified review
Df Business - 09/03/2018
« Excellent business hotel »

New, modern business hotel, with an attractive decoration and lots of ammenities. Excellent room, complete breakfast and very friendly service.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado David, Estamos felizes por ter se hospedado conosco e por seus comentários sobre nossa estrutura e serviços. Abrimos recentemente e qualquer comentário irá agregar muito para melhorarmos e lhe atender cada vez melhor. Em nome de toda equipe, sejas sempre bem vindo ao Novotel Sorocaba. Sinceramente Edmar Thomas Gerente Geral www.accorhotels.com

AccorHotels certified review
Cesar T. Business - 02/03/2018
« Ofthen electricitiy shut down »

All was ok, but 2 day i have experienced no that there were not electricity, The emergency lights on the stairs werent working, I didnt receive any apollogies about this inconvenience and no one help to solve the issues atht he time to check out the main desk they say the regula watter was free but they charge the watter on the bill. need to improve english/spanish skills of the staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cesar, Thanks for staying and for your comments on our structure and services. As for the lack of energy for 7 minutes, we had an eventuality that has already been corrected. Our focus is always to promote better experience to our customers, so your opinion is very important to us. Our team will always be at your disposal. Sincerely, Edmar Thomas Gerente Geral www.accorhotels.com

AccorHotels certified review
Anonymous Business - 27/02/2018
« Nice hotel, language was an issue »

Clean, comfortable, and modern hotel. Everyone was very friendly and made me feel welcome. Was difficult to communicate with the staff about anything "outside the norm." For example, when I dropped of laundry, the form was not clear enough about what was needed (not everything had an English explanation), and the staff could not communicate back to me--I lost a day and had to pay extra charges to get laundry back in time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! Thank you also for the information on the lack of clarity in the laundry form. At this time, we will guide better reception staff and when possible, change the form for better understanding. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Edmar Thomas Gerente Geral www.accorhotels.com

AccorHotels certified review
Steve M. Business - 26/02/2018
« This was the first time I stayed here, it was a good experience »

The room was nice, the room was clean, the bed was comfortable, the breakfast was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steve, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Edmar Thomas Gerente Geral www.accorhotels.com

AccorHotels certified review
Julio C. C. Business - 23/02/2018
« Slow service / processes; but great rooms / facilities »

Your key processes are still running slow - mainly checking in and out, and getting food from the restaurant. It stunned me when you only had one person on the front desk for check out in the morning in my first stay, but it has since improved to have 2 people, great to see improvement.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julio Cesar, Thank you for the great review of our hotel, processes and services, we opened less than 60 days and some adjustments are necessary without solution of the experience that we are observing. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Edmar Thomas Gerente Geral www.accorhotels.com

AccorHotels certified review
Christian S. Business - 22/02/2018
« Hotel facilities very good, check out process could be better »

Brand new hotel, opened in 2018. Cosy room with nice bathroom. Enough space and cleaned up well. Closet could be larger. Breakfast very good, also the coffee. Service at the bar could be improved. Everybody is friendly but could be more attentive. Check out process must be improved. They told me that I get a provisory invoice and the original will follow via e-mail. The address and mail address on the provisory invoice were wrong but we could correct it. But the real invoice is still overdue one week after I left the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christian, Thank you for taking the time to tell us about your experience at the Novotel Sorocaba. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us, especially on the suggestions for improvement in the bar service and in the check out process. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Edmar Thomas Gerente Geral www.accorhotels.com

AccorHotels certified review
Rhona A. Business - 25/01/2018
« Highly recommend this hotel »

Extremely satisfied with staff, room and overall stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rhona A., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Edmar Thomas Gerente Geral www.accorhotels.com

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