Hotel - Novotel Sorocaba
Novotel Hotel Novotel Hotel

Novotel Sorocaba Hotel

4.5/5 908 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • Portuguese
  • Reception open 24 hours a day

Leisure and activities

  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24h
    • Opening hours : Week-end 24h

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Spacious, contemporary in design and adaptable, the Novotel room is truly a place for relaxing, perfect for all your needs.

Hotel location

Our rooms

Spacious, contemporary in design and adaptable, the Novotel room is truly a place for relaxing, perfect for all your needs.27 sq. ft. (25 m2) with all the comfort, convenience and modernity you need for an unforgettable stay. Desk, minibar, safe, closet, air conditioning, TV and a beautiful, spacious bathroom with a glass wall (lock optional) and much more!

  • 100 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 908 reviews

Our guest reviews for Novotel Sorocaba

100% genuine reviews from our guests

Find out more
Cathy Business - 04/02/2019 AccorHotels certified review
« very happy with Hotel »

Friendly staff, clean hotel, and great food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cathy, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Edmar Thomas Gerente Geral www.accorhotels.com

Eduardo Business - 03/02/2019 AccorHotels certified review
« Very good. but could be better if focus on the small details »

Overall everything was great. Good rooms, lobby, amenities. Just that there was not iron and board for clothes. Asked the front desk and it was never delivery. Also, when I called the front desk I was put in wait for a long time (about 10min). I mean, I rather someone tell me to call me back than make me wait that long. Anyway, it was great and will be staying there next month.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eduardo, Thank you for staying with us again and for your comments on our services. On the iron, we are sorry for the inconvenience, we will provide more quantity to facilitate the loan to the customers who request. We're glad you're back next month. You're always welcome. Sincerely, Edmar Thomas Gerente Geral www.accorhotels.com

Derli S. Business - 01/02/2019 AccorHotels certified review
« Great Hotel. Much more than I expected. »

I had 2 problem twice with the key that can not open the door. I went to the front desk and my problem was solved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Derli, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Edmar Thomas Gerente Geral www.accorhotels.com

S R. Business - 31/01/2019 AccorHotels certified review
« Nice facility - thanks »

Is the breakfast free? Or separate charge? This was not clear. I did not eat but did not know if I should pay separate. It is my preference to have free breakfast and only pay if I request extra.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarah, Good afternoon. Your rate is a corporate rate, to be a company. All our corporate rates are with breakfast, and reservations are made either by agency or by company's website, which should have this information for you. Edmar Thomas Gerente Geral www.accorhotels.com

Eduardo Business - 29/01/2019 AccorHotels certified review
« great »

very nice, except that you do not have body lotions in your rooms complementary items.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eduardo, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Edmar Thomas Gerente Geral www.accorhotels.com

Juan C. S. Business - 28/01/2019 AccorHotels certified review
« Agradable »

COmodo, agradable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Juan Carlos, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Edmar Thomas Gerente Geral www.accorhotels.com

Oliver D. Solo - 27/01/2019 AccorHotels certified review
« No doubt the best hotel in Sorocaba at the moment »

All good, my only negative points (none of them significant, I would stay with you again): - I prefer to self park, not possible - Only one type of wine by the glass in the bar - Breakfast buffet not refreshed, so arriving 10 minutes before closing time means reduced selection and messy buffet. - Tables are rarely cleaned after breakfast service - by 10am it's a real mess, and even empty tables are not wiped down

Our hotel has responded to the review
Our hotel has responded to the review

Dear Oliver, We thank you for staying with us and for your comments about our services and structure. Referring to your comments on wine glasses and breakfast service, we will focus on improvements as soon as possible. Always be welcome Sincerely, Edmar Thomas Gerente Geral www.accorhotels.com

Mushtaq L. Business - 26/01/2019 AccorHotels certified review
« Excellent Service, Food and Amenities »

From Breakfast, Front Desk, Hotel Dining, Gym, Room cleanliness was excellent. Only grievance is that it charged me for early check in which is against the philosophy of any returning customer. They did not even consider my late check out because my flight was very late in the night to compensate for that. This means they are looking at today but not future returning customers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mushtaq, We thank you for staying with us and for your comments about our services and structure. As for the anticipated collection observation, when possible we release, but when the hotel is with high occupancy, we need to rearrange the staff so that the rooms are available and this generates costs. Therefore, our goal is that you return and stay with us. Always be welcome Sincerely, Edmar Thomas Gerente Geral www.accorhotels.com

Pekka P. Business - 21/01/2019 AccorHotels certified review
« Pleasant stay in Sorocaba »

Nice well working hotel, with good gym and nice breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pekka, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Edmar Thomas Gerente Geral www.accorhotels.com

David A. Couples - 20/01/2019 AccorHotels certified review
« Great hotel »

The staff was very friendly and helpful at all the time! The hotel was very comfortable and a great selection for the breakfast. In general it was a very pleasant staying!

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Edmar Thomas Gerente Geral www.accorhotels.com

Fabio Families - 15/01/2019 AccorHotels certified review
« Weird »

We were surprised by all the power outlets being incompatible with our electronic devices and front desk would "rent" one power converter. This information should have been specified upon booking, confirmation and/or at check-in. I've traveled with a family of 4 (including 2 children), so you can imagine the number of devices in need of charging.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fabio, Thank you for your hosting with us and for your comments. In the case of the outlets, because it is a new hotel it is already in accordance with the new safety standards, that is, the model of outlets is standard of legislation in force in Brazil. As for the adapters, we have for loan and for sale available at the hotel reception. I see that in your account there is no value posted regarding the subject, so we are in doubt about your comment. Our team thanks you and will always be in the mood to meet you. Sincerely, Edmar Thomas Gerente Geral www.accorhotels.com

Dan S. Business - 02/01/2019 AccorHotels certified review
« Field service technician »

stay was excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Edmar Thomas Gerente Geral www.accorhotels.com

Ted L. Business - 20/12/2018 AccorHotels certified review

Nice people working at hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ted L., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sinceramente Edmar Thomas Gerente Geral www.accorhotels.com

Monique A. Couples - 20/12/2018 AccorHotels certified review
« Wonderfull Staff great room »

The new hotel has a fantastic staff and very comfortable clean room with a unique shower that's a trend on new hotels. The bar has generous drinks and a good restaurant. The elevator access to the room is with your room key a safe feature for solo travelers. You can't beat location just cross the street with directly access is the largest mall in Sorocaba with Outback,Zara and everything else. Just next to a nice supermarket and easy access to anywhere in Sorocaba or Votorantin. Definitely I'll stay there again in March 2019.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monique, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sinceramente Edmar Thomas Gerente Geral www.accorhotels.com

Norman O. Business - 20/12/2018 AccorHotels certified review
« Very professional and accomodating »

Accommodations were excellent and the staff was very friendly and attentive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Norman, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sinceramente Edmar Thomas Gerente Geral www.accorhotels.com

Mariana Solo - 19/12/2018 AccorHotels certified review
« Wonderful and modern »

The Hotel is very comfortable , the rooms are new and modern, the food is delicious! Room service 24 hrs is something that I tend to value a lot, and it really works in Novotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mariana, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sinceramente Edmar Thomas Gerente Geral www.accorhotels.com

Carla Solo - 03/12/2018 AccorHotels certified review
« Very good »

Everything was exactly the way I expected. Bedclothes and towels clean and comfort bed and pillows.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carla, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Edmar Thomas Gerente Geral www.accorhotels.com

Anonymous Business - 02/12/2018 AccorHotels certified review
« good »

Good. But you need to have more irons and ironing boards available. This was major problem. Also, the checkout Friday morning was way too slow. You must find a way to improve this.

Our hotel has responded to the review
Our hotel has responded to the review

Dear James, Thank you for the great review of our hotel! As for the observations of boards and irons to pass, we will evaluate and provide more quantity. Regarding the delay at check out, we have some new employees and this should improve significantly within the next 10 days.We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Edmar Thomas Gerente Geral www.accorhotels.com

Manuel V. Business - 02/12/2018 AccorHotels certified review
« Very satisfied and pleased the time I was at the hotel. »

Again the stay at this hotel was very satisfactory. the high quality service from the reception and restaurant service made me feel at home.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Manuel, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Edmar Thomas Gerente Geral www.accorhotels.com

Lynn K. Business - 02/12/2018 AccorHotels certified review
« Great new, sophisticated hotel in Sorocaba »

Lovely hotel, nice lobby / bar, great service, comfortable rooms, nice gym (A/C could be stronger), good food (somewhat slow service), fabulous location (the mall is across the street)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lynn, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Edmar Thomas Gerente Geral www.accorhotels.com

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