Mercure Edinburgh Haymarket Hotel 4 stars

TripAdvisor rating 4.0/5 896 reviews
Mercure Edinburgh Haymarket Hotel
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Room 1

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Hotel extras

  • Less than a 10-minute walk to Hatmarket train station

  • Hoolets Restaurant offers a choice of international meals

  • Located nearby EICC, making it ideal for business guests

  • Central location, with plenty of nearby transport links

  • On-site fitness centre available to all hotel guests

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Golf
  • Tennis
  • Boat excursions (Nearby)
  • Bicycles rental (Nearby)
  • Skiing
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Edinburgh Haymarket Hotel

38 Gardners Crescent
EH3 8DQ
edinburgh
united kingdom

Tel: +441312970480

Fax: (+44)1312292409

Contact email

Check-in from 14h00

Check out up to 12h00

  • LOTHIAN BUSES :  

  • By plane

    EDINBURGH AIRPORT At 11.27km / 7 miles

  • By train

    EDINBURGH HAYMARKET At 0.8km / 0.5 miles

  • By train

    HAYMARKET STATION At 0km / 0 miles

GPS :55.943985, -3.209553

Our accommodations

Comfort Double Rooms

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Multimedia hub

Comfort Twin Rooms

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Multimedia hub

Comfort Double Rooms with sofa bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Multimedia hub

Privilege Rooms with sofa bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Multimedia hub

Privilege Rooms

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Multimedia hub

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Edinburgh Haymarket Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

4,193 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

896 reviews

Very helpful staff and lovely welcoming hotel

Customer review rating 4.3/5

S Families - 17/08/2019 AccorHotels review

Every thing was great apart from the price as very expensive.

Stay in Haymarket

Customer review rating 4.3/5

Terry A. J. Couples - 17/08/2019 AccorHotels review

Very pleasant stay in Edinburgh. Wished we could have stayed longer!

good

Customer review rating 4.3/5

Christina Families - 12/08/2019 AccorHotels review

The room was to hot and air-conditioning only went down to 18*. Fine in the winter but a bit too hot for summer. Bed very comfortable. Room nice and clean.

Staff -good Food - rubbish

Customer review rating 4.3/5

Antony M. Couples - 11/08/2019 AccorHotels review

Breakfast was appalling - Scrambled eggs was tasteless and rubbery - bacon was hard and dry - mushrooms were overcooked and greasy - Potato scones were uncuttable and very hard - Toaster never toasted properly

OK but with some "rough edges"

Customer review rating 4.3/5

Alex H. Couples - 11/08/2019 AccorHotels review

It was all perfectly clean and comfortable but I felt there was some attention to detail lacking for a hotel positioned in the market where I expect to find the Mercure brand. For example the air conditioning was not working for the first two nights of four, making the room hot and stuffy. It was fixed during the day while we were out after the second night, leading to a noticeable improvement, but shouldn't have taken this long. Also there was no information card/booklet in the room of the sort which usually tells you things like breakfast hours, what TV channels are available, details of local taxi services etc. Tea bags were not replaced during the daily housekeeping. In the breakfast area I felt that the staff were doing their best but with the number of tables to cover there should have been three rather than two on duty. Several other guests had to ask for things like new glasses and mugs to be put out, sliced meats and cheese to be topped up etc. There was only one coffee machine which again felt inadequate for the number of users, with the hot water running out before it could recharge itself on several occasions. This gave a poor impression compared with my stay at an Ibis (also part of Accor Hotels but lower placed in the market) at Avignon the previous month where there were two machines for a smaller number of covers.

Looks great, but there was more to it

Customer review rating 4.3/5

Sunny Business - 09/08/2019 AccorHotels review

The air conditioning was broken. I tried to contact the reception/front desk but it just kept ringing. The bathroom smelled really bad, there was a heavy smell of solvent. The room itself was really big, and the free beverages were a really nice touch.

Great value and lovely staff

Customer review rating 4.3/5

Anonymous Business - 08/08/2019 AccorHotels review

Great location, staff was helpful and friendly, food was fine but would like variety and more fresh options, air in plumbing made for a loud wake-up or wind down showers!

Below my expectations

Customer review rating 4.3/5

Lucky Business - 08/08/2019 AccorHotels review

Was below expectations compared to other trips in Mercure/Novotel hotels in the past. I had the feeling that my Gold status membership was not really considered. Apart from the welcome drink I got a very small room, without minibar or coffee-machine, no mineral water in the room and the fridge was empty - apart from two dirty (!) glasses. Other colleagues from me - arriving much later and paying much less for the same duration and without any status membership at all - did get bigger rooms with minibar and free mineral water and even pralines in the room (?). As I booked Mercure because of my gold membership I was kind of disappointed, of course.

Customer review rating 4.3/5

O. Business - 08/08/2019 AccorHotels review

I was disappointed to be given a basement room with minimum natural light. The gym was very small. The staff in the reception desk gave my incorrect information and was not able to direct me to a shop selling converters for my PC. One thing is that you do not lend such out, but that you do not know where to direct customers is disappointing.

Expected better

Customer review rating 4.3/5

Anonymous Couples - 07/08/2019 AccorHotels review

Really nice hotel , reception staff extremely helpful. Air con broke 2 nights in a row, Apple TV didn’t work and barley any tv satalitte channels. The room clean was very poor, the rubbish by the bin was left by the cleaner and so was some bits on the floor that was accidentally dropped ( nuts ). £600 for 3 nights wouldn’t have bothered me if I had a better experience. Good location.

매우 불친절하였음

Customer review rating 4.3/5

Leesub S. Business - 06/08/2019 AccorHotels review

i stayed two days In the hotel, first in Edinburgh, the air conditioning was broken and it was very humid and hot but didn't fix it, and the staff only brought me an incredibly small fan. The bearded man counter staff was very unfriendly and coercive and gave me a copy even though I asked for the original invoice. I was so surprised to see a cockroach in the morning in a hotel in London

Clean, comfortable and convenient.

Customer review rating 4.3/5

Anonymous Couples - 06/08/2019 AccorHotels review

Only one negative. The room was too hot though air con was on.

Graeme F.

Customer review rating 4.3/5

Graeme F. Couples - 06/08/2019 AccorHotels review

Comfortable stay close to Haymarket Station and the Festival.Hearty breakfast and friendly staff.Would stay here again

Fresh, clean and a stylish room to stay in!

Customer review rating 4.3/5

Jane R. Solo - 05/08/2019 AccorHotels review

It was easy to book, easy to find, very comfortable room and helpful staff, perfect for Haymarket.

Customer review rating 4.3/5

Anita Couples - 04/08/2019 AccorHotels review

We enjoyed our two night stay. Staff were friendly and the room was comfortable. The restaurant only served breakfast which meant we had to plan ahead for our evening meal at the end of our busy days. There were places to eat, and a supermarket nearby. The hotel is within a short taxi ride of Haymarket train station and a 20-30 minute walk of Edinburgh’s castle, shopping precinct and the old city.

I didn’t feel special

Customer review rating 4.3/5

Anonymous Business - 04/08/2019 AccorHotels review

I requested early check in and even offered to pay extra and I got confirmation for check in at 12 but when we got there, I was Fisk’s the rooms are not guaranteed until 2 pm regular check out. Another travel companion and she was pregnant and no room for her either. Throughout the stay, the WiFi was slow and it kept be Ingrid cut off as you are using it. The breakfast was okay and the rooms were replaced with daily amenities but that was about it. I was not acknowledged as a person Accor member at all unlike other hotels which gave me a free cocktail or a slightly bigger room.

clean, friendly and efficient

Customer review rating 4.3/5

Anonymous Families - 01/08/2019 AccorHotels review

We found the service very warm and friendly and the room clean (except a lock in the bathroom that needs fixing).

Good Location & service

Customer review rating 4.3/5

Diego Business - 31/07/2019 AccorHotels review

Good location. Clean and tidy. Reasonable room size. Friendly and helpfull service. It would be nice to have a closet.

Pleasant hotel and good location

Customer review rating 4.3/5

Mario Couples - 31/07/2019 AccorHotels review

Stayed for 2 nights. Location was very good, walking distance to city center is not far.

Not comfortable

Customer review rating 4.3/5

Abdalwahab Solo - 31/07/2019 AccorHotels review

The hotel is nice and i usually stay at mercury around the world but at this one the ac was very hot and when asked the staff they told me it is the coolest that the ac can be

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