Hotel - Mercure Edinburgh Haymarket Hotel
Mercure Hotel Mercure Hotel

Mercure Edinburgh Haymarket Hotel

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4.0/5 735 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Fitness centre
  • Golf  (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Paying, Nearby)
  • Boat excursions  (Nearby)
  • Bicycles rental  (Nearby)
  • Skiing  (Nearby)
    • Downhill skiing (Paying, Nearby)
    • Ski hire facilities (Paying, Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 10:00-24:00
    • Opening hours : Week-end 11:00-0:00

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 110 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating Based on 3,113 reviews

Our guest reviews for Mercure Edinburgh Haymarket Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 735 reviews
AccorHotels certified review
Eleanor B. Business - 18/06/2018
« Great hotel and very handy for EICC »

Nice, clean, modern room which is ideally located for EICC and just a short walk into Edinburgh. Staff were extremely attentive and friendly. Breakfast was good value but I was disappointed that orange squash (or very watered down orange juice) was dispensed from the machine. It's a shame, when everything else was nice.

AccorHotels certified review
Tina Business - 15/06/2018
« Hotel was satisfactory for the purpose of my visit »

The hotel was clean and comfortable and in an excellent location for the Edinburgh Conference Centre. I had a room in the basement with very little natural light and had to walk past trolleys of linen to get to my room which I don't think a customer should see on a consistent basis. The breakfast was fine, but had to wait quite a long time for some of the hot items to be replenished. I thought that it was a bit lazy to put plastic cartons of milk out when it wouldn't take very long to pour into a nice jug. The reception staff were very accommodating looking after my bags on my final day.

AccorHotels certified review
Ms Y. Z. Couples - 14/06/2018
« Comfortable and relaxing »

Very nice staff were helpful cheery and very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yanfang Zhou, We very much appreciate your comments regarding your stay at the Mercure Edinburgh Haymarket Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Haymarket Hotel

AccorHotels certified review
Rose W. Solo - 12/06/2018

We arrived at hotel as there was a double booking at Novotel. Mercure were able to accommodate us, but the greeting from Sophie on reception was wholly unacceptable. We weren't acknowledge for what seemed the first 5 minutes, then we were told on numerous occasions that the double-booking wasn't Mercure's fault etc etc. This might have been the case, but as far as I was concerned, you were able to accommodate us, therefore you were being paid for the rooms, therefore, we should have been treated accordingly and professionally.

AccorHotels certified review
Deborah F. Couples - 12/06/2018
« It was the worse hotel I have every stayed in. »

Supposedly four star. It would be lucky to get a two. The carpet was all stained, the room was really small, beds uncomfortable. Paid over £200 for this room and still had to pay for breakfast, which was horrible. The juice came out like water, there was hardly anything for non-meat eaters and the scrambled eggs were disgusting. I will never stay in a Mercure Hotel again. Completely ruined my stay in Edinburgh.

AccorHotels certified review
Ben R. Friends - 12/06/2018
« Mediocre hotel & service »

Check in ok, bed comfy, poor shower - pressure not great - guess that’s a ‘save water’ (or rather money) thing. Bar service not great - out of stock of multiple spirits and couldn’t pour a Guinness! Breakfast also pretty ordinary, particularly the bacon and scrambled eggs.... Also no soap on day 1 and the bathroom / wardrobe door arrangement was a pain and difficult to lock / unlock. For the price it was disappointing.

AccorHotels certified review
D W. Couples - 11/06/2018
« Average »

Expensive for what you got, eg no restaurant available for dinner, no free water for Accor members. No drawers in bedroom. Booking was not clear about being a twin or a double bed. However Reception staff went out of their way to change the room booking from twin to double. Breakfast was average and there was no choice of type of egg (ie no boiled or fried eggs).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dixon Wright, Thank you for taking the time to tell us about your experience at the Mercure Edinburgh Haymarket Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Haymarket Hotel

AccorHotels certified review
Alex Business - 11/06/2018
« Clean quiet room, but very poor breakfast »

The room was fine, but the corridors had a very strange odour, and the breakfast was poor. Disappointing not to have proper coffee, and no made to order breakfast options.

AccorHotels certified review
Boaz Business - 09/06/2018
« Excellent location, friendly helpful staff »

Very satisfied

AccorHotels certified review
Neil S. Business - 07/06/2018
« Disappointing »

The overall cleanliness of the room was superb and the staff fantastic. My issues with my stay was the fact that my air-conditioning would continue to turn itself back on and it would emit a loud high pitched sound that woke me on multiple occasions. This sound was also apparent when using any of the other water features in the room such as the shower. Since staying and because of the issues with the Aircon, I have since fallen ill with a cold/flu which I believe is a result of this.

AccorHotels certified review
Anonymous Business - 07/06/2018
« customer service at the reception was not really in existance »

not the best

AccorHotels certified review
Anonymous Solo - 05/06/2018
« Friendly staff but not good facilities an »

Friendly staff but not good facilities, no restaurant, sub-standard breakfast, small rooms, not considerate of small details (for example coffee not replaced in room on second day). Ambiance poor. I was given a free drink voucher but didn't want to use it as bar area not well designed

AccorHotels certified review
Jendy B. Business - 04/06/2018
« An average stay »

The staff was pleasant and helpful. The design of the rooms was nice and there was lots of good light. The room cleanliness was fair, the carpet was NOT clean at all, I would not walk barefoot even from the shower. The breakfast was average, but the room service was TERRIBLE. The panini sandwiches were so bad that I took one bite and returned it.

AccorHotels certified review
Kristie Solo - 04/06/2018
« Outstanding, modern hotel »

I thoroughly enjoyed my all-too-brief (one night) stay at Mercure Haymarket. I was fortunate enough to be upgraded to an Advantage Room which was perfect - clean, modern, and with all the features I could have asked for. I found the breakfast to be excellent, and in a calm, relaxing environment, and the service at both the front counter and the breakfast room to be first-rate. The hotel is about a ten minute walk from the Royal Mile and the 'heart' of Edinburgh, but its location was perfect for my needs. I would willingly stay here again on return to Edinburgh, and would have no hesitation in recommending it to family or friends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kristie Broadhead, We very much appreciate your comments regarding your stay at the Mercure Edinburgh Haymarket Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Haymarket Hotel

AccorHotels certified review
Anonymous Business - 03/06/2018
« Convenient for central Edinburgh and Haymarket »

I picked the Mercure as being conveniently located for both central Edinburgh and Haymarket, and had a very brief stay in which I dropped off my bags early evening, went out for a meal, went to sleep, got up, showered and checked out. The hotel was perfectly fine for that purpose and check in and check out were swift. The provision of plenty of USB charging points was appreciated. My biggest gripe is that the seat in the room is too low for even someone tall like me to work comfortably at the desk. I had to stack two cushions on it to get to a comfortable height, and it didn't appear to be adjustable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jason Whyte, We very much appreciate your comments regarding your stay at the Mercure Edinburgh Haymarket Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Haymarket Hotel

AccorHotels certified review
A Business - 03/06/2018
« Average »

The breakfast is below average. The top up in the room of teas /was non existent. The cleaning was minimal.

AccorHotels certified review
Brian Couples - 03/06/2018
« A very good value for Edinburgh If the charges stay as they are will recommend to my many friends »

Everything you need only small issue was with the size of the bed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian Donohoe, We very much appreciate your comments regarding your stay at the Mercure Edinburgh Haymarket Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Haymarket Hotel

AccorHotels certified review
Mouhamed D. Business - 02/06/2018
« Staff available & effective. »

The room is clean and the staff very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mouhamed Diop, We very much appreciate your comments regarding your stay at the Mercure Edinburgh Haymarket Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Haymarket Hotel

AccorHotels certified review
Carole F. Families - 02/06/2018
« Enjoyable, comfortable stay »

Attractive bedroom. Great positioning of TV. Excellent blackout curtains and Aircon. Comfortable beds. Breakfast could be improved. Fried eggs instead of rubbery scrambled ones. More variety of fruit. Haggis was really yummy though.

AccorHotels certified review
Jovy Business - 02/06/2018
« First day in the hotel »

It was very rough the first night. I got to the hotel hoping to check in only to be told that the reservation made for over month was cancelled without good reason. Though that was sorted out later.

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