Hotel - Mercure Edinburgh Haymarket Hotel
Mercure Hotel Mercure Hotel

Mercure Edinburgh Haymarket Hotel

4.0/5 777 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Fitness centre
  • Golf  (Nearby)
    • Golf
    • Golf lessons
  • Tennis  (Nearby)
    • Indoor tennis court
    • Outdoor tennis court
    • Tennis
  • Boat excursions  (Nearby)
  • Bicycles rental  (Nearby)
  • Skiing  (Nearby)
    • Downhill skiing
    • Ski hire facilities

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 10:00-24:00
    • Opening hours : Week-end 11:00-0:00

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 110 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 3,302 reviews

Our guest reviews for Mercure Edinburgh Haymarket Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 777 reviews
Chris Couples - 16/09/2018 AccorHotels certified review
« It was clean, warm and in a good location »

The room was nice and the location great. There wasn’t any glasses in our room on arrival so I had to go down to the lobby to to ask and was given a pint glass instead of a smaller glass for water. On the whole however it was a good experience and the staff seemed very friendly and accommodating.

Anonymous Business - 15/09/2018 AccorHotels certified review
« Adequate »

Amazed to find no restaurant in the hotel for evening meal

Fiona I. Solo - 10/09/2018 AccorHotels certified review
« Very poor cleaning standards »

Only one person at reception when i checked in another member of staff came and went several times and didn't assist the two customers (including myself waiting), eventually I shouted someone and they took my bag for left luggage. I checked in around 7.30pm no issues, I went straight to bed as had been a long day, in the morning I couldn't take a shower as it has clearly not been cleaned. I will forward a photo, upn closer inspection the wooden floor was dirty and carpet had not been hoovered.

Richard E. Couples - 10/09/2018 AccorHotels certified review

Very clean and staff was fantastic

Jeanette K. Families - 10/09/2018 AccorHotels certified review
« Very good »

Everything was great however breakfast should have been included especially since we were in the privelage room. Thx

S H. Business - 08/09/2018 AccorHotels certified review
« nicely tucked away, quiet and comfy »

i've been staying at the mercure haymarket for nearly 3 years now, it's a lovely, well run, clean and quiet hotel, tucked away, but not far from the centre of edinburgh. the staff are always helpful and cheerful.

Mrs C. A. Couples - 08/09/2018 AccorHotels certified review
« Clean room, good breakfast, lovely, efficient and friendly staff »

Very good overall, loved the mattress and facilities in the room. Would like to suggest the smoking area outside the hotel to be moved as it is currently directly under bedroom windows. The cigarette smoke prevented us from having fresh air while not wishing to sleep with the AC on all night. We would like to come back to the Mercure at a later date. Our thanks to all the staff.

Anonymous Business - 07/09/2018 AccorHotels certified review

Friendly staff, a clean, comfortable hotel. Check in and out were efficient, the breakfast was fine.

Kylee Couples - 06/09/2018 AccorHotels certified review
« Good choice for a long or short stay in Edinburgh »

Good room with air conditioner appreciated- quiet room, loved that you had a lift ( the hotel we moved from did not) Good customer service too!

John C. Couples - 05/09/2018 AccorHotels certified review
« Staff were exceptionally helpful »

The room was well appointed and the staff exceptionally helpful.

K Business - 04/09/2018 AccorHotels certified review
« Uncomfortable room »

The bed and pillows were very hard and I was uncomfortable during my stay. I asked if there were alternative pillows and the hotel staff couldn't offer any solution. The breakfast was mediocre.

Sean Couples - 04/09/2018 AccorHotels certified review
« Not great for the price paid »

Very expensive and turned out good in some place poor in others. The breakfast is not worth getting, bad produce used, overcooked scrambled eggs and bacon, no fried eggs, discovered by chance that you could request them made up for you but not advertised. Also the shower made a horrible whistling noise

Anonymous Families - 04/09/2018 AccorHotels certified review
« Mr H. »

The actual staff in the hotel are really good but I found it difficult communicating on the phone ...the lift was annoying

Murray Couples - 03/09/2018 AccorHotels certified review
« A very nice stay in Haymarket »

The staff could not have been more helpful. The breakfasts were of a very high standard and the room was most comfortable. The hotel is ideally situated not far from the Royal Mile and close to very good restaurants and train and bus routes

R.k. Couples - 03/09/2018 AccorHotels certified review
« Mr Ronald K. »

Room was very comfortable and generally very clean (319) but there were some minor stains on the carpet that i am sure would clean off with a shampooer and no dusting had been done photo frames top of lights etc but most noticibly there is a glass protector for the table and dust is underneath it apart from that the room and bathroom especially was immaculate. There was some tea/coffee 4 each with milk and sugar in the room but the tea was all flavoured no NORMAL tea at all it was more like a passing gesture than something thought out and i just found it unnecessary greed. I have stayed in places half the price with twice as much and more items to choose from like hot chocolate and biscuits.

Kirsti Solo - 03/09/2018 AccorHotels certified review
« Could have been better »

The hotel is in a good location and my room was nice and quiet. In general it looked really clean except the shower area. I could see what I assume was some kind of anti-slip material on the bottom of the shower unit which looks a bit like sand on the floor. Unfortunately there were also several hairs and black bits which looked like dirt. I spoke to reception and asked if someone could give the shower a quick clean and was assured that would happen. I went out for the afternoon but when I returned it didn’t look like anything had changed. I ran the shower for a bit before getting in which alleviated most of the mess. Also, when I put the bath mat down there was a brown mark on it which by the morning was much bigger and darker. I can only assume this was something like fake tan which develops overnight. I mentioned it at reception when I left but they didn’t seem to understand that all this looks like the cleaning team aren’t doing their job properly. It’s such a shame because although the rest of the room looked clean, it made me wonder what else hadn’t been washed or cleaned properly.

Luke Couples - 03/09/2018 AccorHotels certified review
« acceptable »

nice clean apartment. good location. Room too close to elevators, windows were facing to the interior of the building creating a bleak feel.

Anonymous Business - 03/09/2018 AccorHotels certified review
« Very nice room and polite staff »

IT was great

Ali Business - 03/09/2018 AccorHotels certified review
« Great stay »

Easy and quick check in. check out. Needed an extra duvet which was quickly provided.

Michael D. Couples - 02/09/2018 AccorHotels certified review
« We were not pleased at all. »

For a $426 room, we didn't expect to have a L2 (basement) room. All we could see from our window was a wooden fence. It took three tries before they could get electronic keys that would work to access our room. The TV remote was missing and it took two tries before they could get one that worked. When a room costs $426 for one night, we shouldn't have been required to pay $20 for breakfast. We were very disappointed!

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