Mercure Edinburgh Haymarket Hotel 4 stars

TripAdvisor rating 4.0/5 918 reviews
Mercure Edinburgh Haymarket Hotel
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Room 1

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Hotel extras

  • Less than a 10-minute walk to Hatmarket train station

  • Hoolets Restaurant offers a choice of international meals

  • Located nearby EICC, making it ideal for business guests

  • Central location, with plenty of nearby transport links

  • On-site fitness centre available to all hotel guests

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • PorterPaying
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Golf
  • Tennis
  • Boat excursions (Nearby)
  • Bicycles rental (Nearby)
  • Skiing
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Edinburgh Haymarket Hotel

38 Gardners Crescent
EH3 8DQ
edinburgh
united kingdom

Tel: +441312970480

Fax: (+44)1312292409

Contact email

Check-in from 14h00

Check out up to 12h00

  • LOTHIAN BUSES :  

  • By plane

    EDINBURGH AIRPORT At 11.27km / 7 miles

  • By train

    EDINBURGH HAYMARKET At 0.8km / 0.5 miles

  • By train

    HAYMARKET STATION At 0km / 0 miles

GPS :55.943985, -3.209553

Our accommodations

Comfort Double Rooms

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Multimedia hub

Comfort Twin Rooms

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Multimedia hub

Comfort Double Rooms with sofa bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Multimedia hub

Privilege Rooms with sofa bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Multimedia hub

Privilege Rooms

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Multimedia hub

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Edinburgh Haymarket Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

4,283 reviews

tripadvisor

TripAdvisor Rating 4.0/5

918 reviews

Very good experience

Customer review rating 4.3/5

Adrian Business - 08/11/2019 Confirmed reviews AccorHotels

Everything was up to standard

Pleasant and relaxing.

Customer review rating 4.3/5

Val C. Couples - 07/11/2019 Confirmed reviews AccorHotels

Pleasant stay. Clean, comfortable room and general areas. Excellent room facilities. Great choices and quality breakfast. Friendly, helpful staff.

Fantastic hotel with central location

Customer review rating 4.3/5

Charles R. Solo - 06/11/2019 Confirmed reviews AccorHotels

I really enjoyed coming back to the Mercure Haymarket, Jason and all the staff are amazing, the rooms are nicely decorated and to a great standing. Fantastic value for an affordable price

Clean and comfy

Customer review rating 4.3/5

Donald F. Friends - 05/11/2019 Confirmed reviews AccorHotels

Very good

Very pleasant

Customer review rating 4.3/5

Rob Business - 04/11/2019 Confirmed reviews AccorHotels

Nice breakfast and nice staff

Great value overnight stay

Customer review rating 4.3/5

Ceri Couples - 03/11/2019 Confirmed reviews AccorHotels

Late booking but perfect stay start to finish. Friendly welcome and check in, great room and everything you need at the breakfast buffet.

Comfortable city centre hotel

Customer review rating 4.3/5

Jill H. Couples - 02/11/2019 Confirmed reviews AccorHotels

We had a very pleasant and comfortable stay. Breakfast was tasty, with plenty of choice , overall the stay was good value especially as it was a few minutes walk to the main areas.

Good ,clean ,comfy bed peaceful sleep

Customer review rating 4.3/5

Steve B. Families - 02/11/2019 Confirmed reviews AccorHotels

Fast pleasant check in helpful staff clean and nice touch hand written welcoming letter.

Mrs

Customer review rating 4.3/5

Jane E. Families - 01/11/2019 Confirmed reviews AccorHotels

Welcoming and friendly hotel. Rooms beautiful and clean. Great choice for breakfast. Would definitely visit again without hesitation.

relaxing stress free quite spot with good facilities in walking distance

Customer review rating 4.3/5

Stewart Solo - 01/11/2019 Confirmed reviews AccorHotels

I'll stay agin, enough said

A complete pleasure and exemplary customer service.

Customer review rating 4.3/5

Mr J. P. Business - 31/10/2019 Confirmed reviews AccorHotels

Excellent

Facilities and breakfasts issues

Customer review rating 4.3/5

H. Business - 27/10/2019 Confirmed reviews AccorHotels

Wifi barely working , either at 1 bar or no signal. Spoke to staff on first night but no improvement. Room also couldn't get 4G signal on my mobile. Shower temp regulator and drainage was not working first night. Was fixed for second Night. Breakfast usually fine but this time too salty eggs and too dried meat. Coffee was poor on second day. Note I've stayed here many times before.

Clean, modern, quiet.

Customer review rating 4.3/5

Lorraine M. Couples - 26/10/2019 Confirmed reviews AccorHotels

We arrived at 3.30, we did have to wait a few minutes to check if our room was ready. The reception staff seemed a bit put out. Apart from that no problems.

Terrible for a Mercure as a Platinum customer

Customer review rating 4.3/5

Lynnette F. Business - 24/10/2019 Confirmed reviews AccorHotels

Terrible. Front desk staff not friendly and didn’t have my platinum account number even though it comes via every hotel for Accor that I stay in every week! Not enough staff on 2 front desk people doing everything - checking in, room service, dealing with WiFi issues, serving drinks, making food and answering this phone - like Piccadilly Circus and this has been the past 3 times I have stayed so it’s normal not unusual or one off!!! I’ve never had a privilege room even when I’ve been told the hotel isn’t at full capacity - I’ve had to ask for water in my room - shocking given this is a basic thing to being a Platinum member and this has never been replenished each day unlike every other Mercure and Novotel in the UK that I stay at every week!!! The breakfast choice to one of the worst - no real porridge just disgusting tubs of dried oats and the cooked breakfast options are all vile! Dried and hard scrambled eggs, undercooked sausage and over cooked bacon! This mercure is a massive let down

Very good hotel

Customer review rating 4.3/5

Egle S. Couples - 23/10/2019 Confirmed reviews AccorHotels

Mercury Haymarket is very well located, on a short distance to the train station, good restaurants and a supermarket. The room is modern and comfortable, including usb charging for mobiles. Could not connect to the Apple TV, in spite of the precise information given by the staff, by the way very helpful and nice.

Great Staff , Nice Mercure Hotel. Score not 10 as attention to detail generally on cleaning dusty.breakfast not worth money ...cafe standard.....soory

Customer review rating 4.3/5

Paul S. Couples - 23/10/2019 Confirmed reviews AccorHotels

David very helpful and reason why we chose Mercure Haymarket,instead of Mercure Edinburgh.He is a Major Plus to your Business and expect him Manager soon. All staff very friendly and helpful...and THEY SHOULD ALL BE CONGRATULATED. Map of area given and Front Desk Lady on check in helped us locate best route to walk into City Centre,(sorry cannot recall her name). Only negatives are attention to Detail in cleaning room ,ie. dusty in areas underneath furniture and skirt boards.... this across Hotel though not just our room. the breakfast was Cafe at best unfortunately.. had to ask for sausages ,scrambled eggs ,on buffet breakfast...sausages were awful been pre cooked then heated i think, black pudding poor quality, and bread not fresh on Monday of our stay. Haggis Great, but overall this is why we have not scored 10. We love Mercure Hotels and would definitely stay here again. Nice touch from Jason on arrival to room with Welcome Note and Treats... Thank You All for Your hard work. Kind Regards , Paul S. and Fiancee Glynis. (stay 19-21 Oct '19 )

Much better experience

Customer review rating 4.3/5

Angela B. Business - 21/10/2019 Confirmed reviews AccorHotels

Greeted well, ordered food to take to the room and the food was available. Was obviously packaged but reasonable enough. Room was quiet and clean. Reception staff were friendly and Duty Manager had a sense of humour.

Not so happy

Customer review rating 4.3/5

Suresh C. N. Families - 21/10/2019 Confirmed reviews AccorHotels

I came bit early which is around 12 o'clock however there was no room vacant and I had to go back after keeping my luggage and came late evening and checked out at 7AM. Hope you understand my pain to not allocating any room a couple of hours early

Everything was spotlessly clean

Customer review rating 4.3/5

Robert L. Couples - 20/10/2019 Confirmed reviews AccorHotels

Overall a positive experience - as last time. The hotel needs to develop its internet infrastructure though, which is well below par. It is impossible to get internet in room 407. The cleaning is of exceptionally high standard and the hotel staff work really hard. The breakfast was ok, but tinned fruit is not used in good hotels anymore. Good filter coffee in a coffee thermos would be appreciated by the many Europeans staying at the hotel. The noise outside was annoying. Power tools and a big compressor started up every day at 8.00, but of course this was not the hotel's doing - just bad luck for us on this trip. On the whole this is a good place to stay for short breaks in Edinburgh.

Average room, average service

Customer review rating 4.3/5

Robert G. Couples - 16/10/2019 Confirmed reviews AccorHotels

The short dark-haired lady at the front desk never smiled, always said hi, not hello and not trained properly. She must’ve been new and was not familiar with restaurants and pubs in the area. She asked the rest of the staff and nobody was able to give a suggestion. The phone did not work, the shower floor was very slippery and dangerous.

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