Mercure Edinburgh Haymarket Hotel 4 stars

TripAdvisor rating 4.0/5 860 reviews
Mercure Edinburgh Haymarket Hotel
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Room 1

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Hotel extras

  • Less than a 10-minute walk to Hatmarket train station

  • Hoolets Restaurant offers a choice of international meals

  • Located nearby EICC, making it ideal for business guests

  • Central location, with plenty of nearby transport links

  • On-site fitness centre available to all hotel guests

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Golf
  • Tennis
  • Boat excursions (Nearby)
  • Bicycles rental (Nearby)
  • Skiing
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Edinburgh Haymarket Hotel

38 Gardners Crescent
EH3 8DQ
edinburgh
united kingdom

Tel: +441312970480

Fax: (+44)1312292409

Contact email

Check-in from 14h00

Check out up to 12h00

  • LOTHIAN BUSES :  

  • By plane

    EDINBURGH AIRPORT At 11.27km / 7 miles

  • By train

    EDINBURGH HAYMARKET At 0.8km / 0.5 miles

  • By train

    HAYMARKET STATION At 0km / 0 miles

GPS :55.943985, -3.209553

Currently, close to our hotel

Edinburgh Castle

From 01/01/2019 to 31/12/2019

At 787 m

Saint Andrew's day

From 30/11/2019 to 30/11/2019

At 787 m

Edinburgh Whisky Festival

From 15/06/2019 to 15/06/2019

At 1.2 km

Cathedral of St Giles in Edinburgh, visit

From 01/01/2019 to 31/12/2019

At 1.3 km

Edinburgh Zoo, visit

From 01/01/2019 to 31/12/2019

At 3.9 km

The Royal Highland Show, fair

From 20/06/2019 to 23/06/2019

At 9.9 km

Our accommodations

Comfort Double Rooms

  • Max. number of persons: x2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

Comfort Twin Rooms

  • Max. number of persons: x2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

Comfort Double Rooms with sofa bed

  • Max. number of persons: x3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

Privilege Rooms with sofa bed

  • Max. number of persons: x3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

Privilege Rooms

  • Max. number of persons: x2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Edinburgh Haymarket Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

4,020 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

860 reviews

Customer review rating 4.3/5

Maria F. Families - 20/05/2019 AccorHotels certified review

Great customer service, decent rooms, nice facilities, comfortable beds, but truly terrible pillows, and room’s temperature control was off.

I feel more hostel than hotel.

Customer review rating 4.3/5

Catherine Couples - 19/05/2019 AccorHotels certified review

We did not feel particularly ‘looked after’. When we had to change room late in the evening (because of a waterfall In the air conditioning) after having been out for a lovely meal we were left pack move and find the room on our own. Previous experience in hotels is that a member of staff assists by way of an apology perhaps or just to reduce the inconvenience. Earlier when a member of staff attended to hear the waterfall he said he couldn’t do anything as he was going off shift! However a very pleasant chap easily gave us a new room. Breakfast fruit was a choice of tinned tangerines and tinned grapefruit. Please provide tea in teapots - dunking tea bags in warm water is not ok.

a friendly atmosphere

Customer review rating 4.3/5

Bruno Solo - 19/05/2019 AccorHotels certified review

Friendly and helpful staff, clean and nice room.

Disappointing

Customer review rating 4.3/5

Ian Business - 19/05/2019 AccorHotels certified review

Staff friendly and professional, but hotel a real disappointment. No evening meal available, breakfast pretty average, room smelt damp, key cards had to be regenerated a couple of times when I first checked in. Although similar in price, does not in any way compare to the many other Edinburgh hotels I've stayed in over the years.

Poor

Customer review rating 4.3/5

Gg Solo - 18/05/2019 AccorHotels certified review

The receptionist Sarah was extremely rude upon check in. Everything was a hassle for her. Very condescending.

Nice room and friendly staff but some things not working or completed

Customer review rating 4.3/5

James Business - 17/05/2019 AccorHotels certified review

I liked the location, the room facilities, the comfortable bed. However a few minor things took the edge of what could have been a great stay. 1. One of the two lifts was out of order - the other lift was very slow. I had to wait 10 minutes for the lift to take my luggage up to the 4th floor. The lift was still out of order when I checked out 2. The room wasn't cleaned by housekeeping after the first night. I had to get extra soap and gel, there was enough towels just about to have showers but if would have been nice if the room had been cleaned Apart from this, the room and hotel was fine. Breakfast was good and the welcome drink gratefully used. Next time I'm in Edinburgh I would definitely consider staying there again.

Business stay in Edinburgh

Customer review rating 4.3/5

Pike Business - 17/05/2019 AccorHotels certified review

Regular visitor to Edinburgh on business. Came here as it's a nice hotel on the loyalty scheme with reward points. Something must have not worked as my points are missing and I had a pleasant enough room in the basement.

Comfortable

Customer review rating 4.3/5

H. Couples - 14/05/2019 AccorHotels certified review

Comfortable beds, pleasant staff

Will definitely use this hotel again

Customer review rating 4.3/5

Ricky A. Friends - 14/05/2019 AccorHotels certified review

Good location, very reasonably priced, comfortable clean room and very quiet so great sleep too. Good breakfast as well and friendly staff.

Highest Standards for the Lowest Price

Customer review rating 4.3/5

Sebastian Friends - 14/05/2019 AccorHotels certified review

Our stay was fantastic. Beautiful bathroom, elegant bedroom, good and clean service. Inexpensive. Welcome drink included. Absolutely fantastic.

Overpriced

Customer review rating 4.3/5

Angela H. Couples - 14/05/2019 AccorHotels certified review

Stay Sat 11th May room 409- room not clean on arrival dirty towel in bathroom, cup with tea bag in it and waste in rubbish. Room 406 shower tray requires bleach or a good scrub, bed and pillows far too hard and don’t think air con working as either too hot or too cold. Room 403 unpleasant smell. All rooms Privilege rooms however all mini bars had 1 item of each of the following- still water, sparkling water, Diet Coke and come! No paperwork to let you know what is going on in Edinburgh maps and nothing about the hotel what time breakfast where to find the gym emergency contacts etc. Reception- when mentioning the untidy room no apology just they would inform house keeping, I asked if it was possible to leave cases at Mercure Princess St the male receptionist just said ‘I don’t know’ I had to ask him to phone them to ask! When leaving the hotel we politely said goodbye to which they didn’t respond and carried on talking they only replied as we said how rude so they heard us. I work for a business Travel agent that has corporate negotiated rates at the Mercure Haymarket and to be honest I would just not recommend. For £150 in that night it was well over priced! Only 1 good thing the breakfast nothing was too much bother for the staff.

Short Mercure Stay Ediinburgh

TripAdvisor rating 4.0/5

simondC593JU Solo travel - 14/05/2019 TripAdvisor review

Arrival at the hotel was a quick process of check in,3rd floor was the prestige room I was allocated which was a front view onto the main road and it was clean and had everything I needed for my stay there,check out was again a no hassle process emailed invoice and away we go,simple and a good stay for anyway one visiting Edinburgh

Dear simondC593JU, I am very pleased that you enjoyed your short stay with us. Thank you for taking the time to leave feedback and I look forward to welcoming you back in the future. Magda Operations Manager

Pleasant welcome and problems quickly resolved . Great service

Customer review rating 4.3/5

Anonymous Business - 13/05/2019 AccorHotels certified review

My room for the first night was very hot and noisy from external air conditioning fans which meant I did not sleep well. When I mentioned it to reception the Manager immediately reallocated me to a different room . the rest of the time was very pelase . the new room servie menu was excellent. Good choice of menu and the meals were well cooked and presented .

A very enjoyable stay.

Customer review rating 4.3/5

Philip Couples - 13/05/2019 AccorHotels certified review

We enjoyed our stay at your hotel. The only slight problem was the lack of a dining room for evening meals.

Good, modern and comfortable hotel. Great location for city

Customer review rating 4.3/5

Leif C. Business - 13/05/2019 AccorHotels certified review

Good overall Efficient check in, comfortable and quiet room. Breakfast OK. Lack of car park on site. Limited metered space at hotel to park whilst checking in.

David W.

Customer review rating 4.3/5

David W. Couples - 12/05/2019 AccorHotels certified review

Very welcoming and helpful

Great hotel and team

Customer review rating 4.3/5

Steve C. Business - 11/05/2019 AccorHotels certified review

Stayed here with 6 colleagues. Had to make a change of plans near booking date to extend one stay and the team were very friendly and managed to move everything round so the team in that room did not have to move for the extra day. Great service and a nice place to stay.

Clean rooms with good facilities but genral facilites in rest of hotel limited

Customer review rating 4.3/5

Drew R. Business - 10/05/2019 AccorHotels certified review

Quite comfortable room and a good nights sleep but the general hotel facilities were limited and breakfast selection and quality was little lower than I normally expect

Courtesy and hospitality at a premium

Customer review rating 4.3/5

Roderick M. Business - 10/05/2019 AccorHotels certified review

Extremely satisfactory and the only downside was lack of an in-house restaurant.

Customer review rating 4.3/5

Anonymous Friends - 09/05/2019 AccorHotels certified review

Everything was great until check out. Agent was rude and unhelpful

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