Mercure Edinburgh Haymarket Hotel 4 stars

TripAdvisor rating 4.0/5 868 reviews
Mercure Edinburgh Haymarket Hotel
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Hotel extras

  • Less than a 10-minute walk to Hatmarket train station

  • Hoolets Restaurant offers a choice of international meals

  • Located nearby EICC, making it ideal for business guests

  • Central location, with plenty of nearby transport links

  • On-site fitness centre available to all hotel guests

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Golf
  • Tennis
  • Boat excursions (Nearby)
  • Bicycles rental (Nearby)
  • Skiing
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Edinburgh Haymarket Hotel

38 Gardners Crescent
EH3 8DQ
edinburgh
united kingdom

Tel: +441312970480

Fax: (+44)1312292409

Contact email

Check-in from 14h00

Check out up to 12h00

  • LOTHIAN BUSES :  

  • By plane

    EDINBURGH AIRPORT At 11.27km / 7 miles

  • By train

    EDINBURGH HAYMARKET At 0.8km / 0.5 miles

  • By train

    HAYMARKET STATION At 0km / 0 miles

GPS :55.943985, -3.209553

Currently, close to our hotel

Edinburgh Castle

From 01/01/2019 to 31/12/2019

At 787 m

Saint Andrew's day

From 30/11/2019 to 30/11/2019

At 787 m

Cathedral of St Giles in Edinburgh, visit

From 01/01/2019 to 31/12/2019

At 1.3 km

Edinburgh Zoo, visit

From 01/01/2019 to 31/12/2019

At 3.9 km

The Royal Highland Show, fair

From 20/06/2019 to 23/06/2019

At 9.9 km

Our accommodations

Comfort Double Rooms

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

Comfort Twin Rooms

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

Comfort Double Rooms with sofa bed

  • Max. number of persons: ‌3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

Privilege Rooms with sofa bed

  • Max. number of persons: ‌3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

Privilege Rooms

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Edinburgh Haymarket Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

4,078 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

868 reviews

Handy, nicely decorated, friendly hotel

Customer review rating 4.3/5

Ceri F. Business - 13/06/2019 AccorHotels certified review

Good - but the wifi connection in my room (015) did not work -perhaps because it was on the LG floor. I had to go to the reception area in order to work.

Customer review rating 4.3/5

Anonymous Families - 13/06/2019 AccorHotels certified review

No fuss

Nice room poor service in reception

Customer review rating 4.3/5

Catherine T. Friends - 12/06/2019 AccorHotels certified review

Booked this hotel, my husband checked me in online and put £100 on my room. Got to hotel they haven't got confirmation of it and are ignoring our emails since

Mr W.

Customer review rating 4.3/5

Jonathan W. Business - 11/06/2019 AccorHotels certified review

Superb staff and great check in / service was ace . I was disappointed with the breakfast as the coffee machine wasn’t working and they offered me and my staff instant coffee ( no thanks) so I had to buy 3 coffees from the bar which should of been complimentary in my opinion.

Relaxing

Customer review rating 4.3/5

Anonymous Couples - 11/06/2019 AccorHotels certified review

Lovely hotel situated about 15 minutes walk from Princes street . Nice and quiet . Great breakfast

Does not live up to 4 star standards

Customer review rating 4.3/5

Jillian Friends - 11/06/2019 AccorHotels certified review

The bedroom area was fine but there was a constant drain smell in the bathroom which at one point we also noticed in the reception Basics like a shower cap not provided or a glass to stand our toothbrush in. Breakfast buffet was OK but half the stuff was only lukewarm eg beans, mushrooms We ordered a burger in the evening and had it in the reception area. It wasn't good quality meat and the chips that came with it managed to be burnt and cold. My friend left being an item of clothing and rang immediately she got a call to say it wasn't found by housekeeping. When she further contacted them and implied that the housekeeping staff needed to be further spoken to it magically reappeared. I will say that the reception staff were pleasant and nice to deal with.

Convenient, good value, worth considering.

Customer review rating 4.3/5

Richard Business - 10/06/2019 AccorHotels certified review

Everything is fine. If something goes wrong staff are helpful. I have stayed a few times, so it is different for the likes of me, but a bit of variety at breakfast would be nice. Also the scrambled eggs and bacon often look unappealing.

Average

Customer review rating 4.3/5

Lubomir Business - 10/06/2019 AccorHotels certified review

- rooms are getting a weird odour - a complementary bottle of water would be really welcome provided that the tap water does not taste particularly good

Great hotel

Customer review rating 4.3/5

Joanne Friends - 09/06/2019 AccorHotels certified review

The rooms were clean, modern and great for the price. Breakfast was lovely with a great choice & all staff were attentive.

Just ok

Customer review rating 4.3/5

Anonymous Families - 08/06/2019 AccorHotels certified review

Very unfriendly staff! Shower area needs to have a proper glass door not a half door!!!!

Mr

Customer review rating 4.3/5

Anonymous Business - 07/06/2019 AccorHotels certified review

Pleasant - speedy check in and check out

These rooms are too small!

Customer review rating 4.3/5

Pat P. Couples - 05/06/2019 AccorHotels certified review

We were kindly moved to a “Privilege “ room, which at least allowed us to open the bathroom door if the luggage rack was used in the closet ( impossible in the standard room) . Standard rooms are not big enough for two people. Towels are skimpy. Not even a single drawer anywhere. Would never stay here again.

A nice hotel great for a short stay. Let down by the room and responses to complaints

Customer review rating 4.3/5

Ta… Couples - 04/06/2019 AccorHotels certified review

The hotel is an ideal location and the check in was simple. When in the room we noticed a number of things not right: - Light flickering (meaning it had to be turned off to avoid headaches). - The fridge was not working - Mould on the ceiling in the shower. The response to raising the issues at the time was one of disinterest and no real effort to get them fixed or even note them down so the next guests wouldn't have the issues. The stay was booked as an anniversary treat and this put a bit of a down on the experience with this hotel. The final day we had breakfast, however this was nothing special and if I had known the quality I wouldn't have spent the money on it.

Satisfied

Customer review rating 4.3/5

Anonymous Couples - 04/06/2019 AccorHotels certified review

What o needed but slightly too warm

freezing cold room, damp smell and poor customer care from reception

Customer review rating 4.3/5

Anonymous Business - 04/06/2019 AccorHotels certified review

wouldnt be rushing back to this branch

Very pleasant experience

Customer review rating 4.3/5

Tom.chalmers Couples - 04/06/2019 AccorHotels certified review

Enjoyable stay, extremely pleasant and professional staff, only downside was breakfast was not up to the standard I would expect.

Terrible experience - Not a 4-star hotel or 4-star service.

Customer review rating 4.3/5

D M. Business - 04/06/2019 AccorHotels certified review

Terrible. This claims to be a 4-star hotel. It is not. The staff are rude and unhelpful. The rooms & service are not as described.

Good Hotel and Location

Customer review rating 4.3/5

Mg Business - 03/06/2019 AccorHotels certified review

Quality rooms and service in a good location

Nice bed

Customer review rating 4.3/5

Esther Couples - 03/06/2019 AccorHotels certified review

I was woken each morning BEFORE six by either the people above OR besides our room 022

Welcoming, pleasant and efficiently functional

Customer review rating 4.3/5

David W. Business - 03/06/2019 AccorHotels certified review

I only stayed for the one night, but found the hotel welcoming and pleasant. The room was warm and comfortable, with everything i could need provided. It was nice touch, to have a mini shaving kit, shoe cleaner and toothbrush. Several of my party were delighted to have a toothbrush set provided, as they had forgotten their own. The bar was nice and i enjoyed a full cooked breakfast.

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