Novotel Suzhou Sip Hotel

TripAdvisor rating 4.5/5 127 reviews
Novotel Suzhou Sip
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+ 24 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • On the bank of Jinji Lake

  • Adjacent to Suzhou International Expo Center

  • Metro Station Line 1 at hotel front door

  • Enjoy lake view,city view or garden view in guest room

  • Hotel swimming pool will be closed from September 1st to 5th,2019 for water treatment purpose.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Children's Club for 3 to 6 years
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Sauna
  • Children's Club for 3 to 6 years
  • Bicycles rental
Catering
  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Suzhou Sip

688 Suzhou Avenue East
215027
suzhou
china

Tel: +8651262882800

Fax: (+86)512/62882100

Contact email

Check-in from 14h00

Check out up to 12h00

  • EXPO CENTER OR CUL :   2 206 120 215 EXPO CENTER

  • CULTURE & EXPO CENTRE STATION :   LINE 1 EXIT 3

  • By plane

    SHANGHAI HONGQIAO At 62km / 38.53 miles

  • By train

    SUZHOU SIP STATION At 2km / 1.24 miles

GPS :31.323195, 120.7046079

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Superior Room with 1 King Bed

  • Max. number of persons: 3
  • Area: From 38
  • Wireless internet in your room
  • Multimedia hub

Superior Room with 2 Single Beds

  • Max. number of persons: 3
  • Area: From 38
  • Wireless internet in your room
  • Multimedia hub

Deluxe Room with 1 King Bed

  • Max. number of persons: 3
  • Area: From 42
  • Wireless internet in your room
  • Multimedia hub

Deluxe Room with 2 Single Beds

  • Max. number of persons: 3
  • Area: From 42
  • Wireless internet in your room
  • Multimedia hub

Premier Room with 1 King Bed

  • Max. number of persons: 3
  • Area: From 42
  • Wireless internet in your room
  • Multimedia hub

Premier Room with 2 Single Beds

  • Max. number of persons: 3
  • Area: From 42
  • Wireless internet in your room
  • Multimedia hub

Deluxe suite with 1 king bed

  • Max. number of persons: 3
  • Area: From 65
  • Wireless internet in your room
  • Multimedia hub

Our restaurants and bars

BO YA XUAN CHINESE RESTAURANT

Type of cuisine: null

Enjoy the best of Jiangsu and Cantonese cuisine, including BBQ signature dishes, in the comfort of our cosy hall or in 1 of our 7 private dining rooms. Do not miss our set-up menus for 2 to 10 persons offering Chinese delights at a very competitive price!

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 20:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE SQUARE

Type of cuisine: International

Enjoy our International buffet through 5 types of cuisine. Focusing on a la minute dishes including fresh grill station and sea food corner, our Chef will offer you an amazing experience in a stylish environment with view on JinJi lake. A La Carte also.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TIMES GARDEN BARBECUE RESTAURANT

Type of cuisine: Barbecue

Outdoor Western BBQ Restaurant open from May to October. A large open air patio in the heart of the hotel Surrounding by amazing garden. let our Chef to prepare in front of you on the BBQ your favorite meat or fish! A fantastic place for romantic dinner.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMET BAR

Photo non contractuelle / Strictly non binding

Enjoy the new bar concept of NOVOTEL brand! Not only an extensive drinks list in a very design and modern venue, but also a grab and go easy food offer. Well balanced western and local dishes to enjoy all day long on site or to take away.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TIMES GARDEN BAR

Photo non contractuelle / Strictly non binding

Outdoor Lounge Bar open from May to October surrounding by amazing Japanese garden. Enjoy your favorite drink tailor made by our bartdenders in a relax and green environment. Our comfortbale sofas and wooden deck and are waiting for you!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 420

  • Maximum capacity: 350 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Novotel Suzhou Sip

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

3,404 reviews

tripadvisor

TripAdvisor Rating 4.5/5

127 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great stay at a very comfortable and conveniently located hotel.

Customer review rating 4.5/5

Stephen C. Friends - 08/10/2019 AccorHotels review

Staff were very friendly and helpful, although sometimes their English was limited. Our was spacious and well appointed, with a great view of Jinji lake. There was a subway station virtually at the door of the hotel which made travel very easy. Breakfast was great with a large selection. The restaurants at the hotel were excellent and there were a good selection of bars and restaurants a short stroll away at the lake.

Dear Stephen Shane C., We very much appreciate your comments regarding your stay at the Novotel Suzhou SIP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, 祝好, Guest Experience Manager 宾客体验经理
Customer review rating 4.5/5

X. B. Families - 07/10/2019 AccorHotels review

very good. Good service, everyone smile and we can borrow umbrella when raining.

Dear b. X., We very much appreciate your comments regarding your stay at the Novotel Suzhou SIP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, 祝好, Guest Experience Manager 宾客体验经理

Very satisfied

Customer review rating 4.5/5

Li Z. Business - 07/10/2019 AccorHotels review

Adding the beauty/hair salon is a huge value added. Saved me whole lot of effort getting my haircut.

Dear Li Z., We very much appreciate your comments regarding your stay at the Novotel Suzhou SIP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, 祝好, Guest Experience Manager 宾客体验经理

Nice staff , nice place!

Customer review rating 4.5/5

Mali D. Business - 05/10/2019 AccorHotels review

Pretty nice staff, location is good!

Dear Ma Li D., We very much appreciate your comments regarding your stay at the Novotel Suzhou SIP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, 祝好, Guest Experience Manager 宾客体验经理

Extremely Comfortable with Complete Facilities

Customer review rating 4.5/5

Kristine Business - 05/10/2019 AccorHotels review

I had a great time staying in Novotel. Breakfast was great. Also, I love the shuttle bus service to the office.

Dear Kristinegemmiengo C., We very much appreciate your comments regarding your stay at the Novotel Suzhou SIP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, 祝好, Guest Experience Manager 宾客体验经理

not so good on hygine

Customer review rating 4.5/5

Guok Business - 04/10/2019 AccorHotels review

hair found on the towel and towel are really wore

great

Customer review rating 4.5/5

C. W. S. Business - 01/10/2019 AccorHotels review

I found everything good and I'm happy to stay here.

Very impressed with the Novotel Suzhou. Extremely helpful staff.

Customer review rating 4.5/5

Jenny Business - 30/09/2019 AccorHotels review

I was very happy with my stay at the Novotel Suzhou. Very helpful staff that made sure I was well taken care of. Room was clean and very nice.

average

Customer review rating 4.5/5

F. Business - 23/09/2019 AccorHotels review

not sure what be the benefit in between difference reward levels. I totally has zero inspire during this stay upon my previous loyalty for this hotel. I think if it just like this I has no need stay there next time.

Customer review rating 4.5/5

Riccardo Business - 22/09/2019 AccorHotels review

Pleasant stay and very kind personal

excellent hotel at a very pleasant location

Customer review rating 4.5/5

R. Business - 17/09/2019 AccorHotels review

very comfortable stay. The location of the hotel is very good, directly at Jinji Lake, in a nice environment where you can take a walk, go for a drink or have diner. I especially appreciated the daily shuttle service to my office which the hotel offered for free, and the nice bike rides around the lake (the hotel has rental bikes available) and the really fantastic pool, which was huge. A special thanks for mrs Vera Lu for her friendly service. One small remark: the lounge at the 8th floor offers a nice variety of drinks but the snacks that are offered every day did not meet my expectations; everything is always completely cold !

Outstanding!!!

Customer review rating 4.5/5

Eugen Business - 14/09/2019 AccorHotels review

From a warm welcome to a sincere good bye my whole stay was awesome . You can see and feel the spirit of all staff and the management . The breakfast is heaven and will make you happy. My biggest compliments to this performance.

Dear Eugen S., We very much appreciate your comments regarding your stay at the Novotel Suzhou SIP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, 祝好, Guest Experience Manager 宾客体验经理

I love the Suzhou Novotel!!!!!!!!

Customer review rating 4.5/5

Happy C. Business - 14/09/2019 AccorHotels review

The hotel is reasonably priced, with clean rooms, great breakfast buffet and many local attractions within walking distance. This hotel also has a very professional front desk staff.

Dear Michael Wayne B., We very much appreciate your comments regarding your stay at the Novotel Suzhou SIP. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, 祝好, Guest Experience Manager 宾客体验经理
Customer review rating 4.5/5

Sam L. Business - 06/09/2019 AccorHotels review

very convenient ,clean and comfortable

Dear Mr. L., Thank you for taking time to post your feedback regarding your recent experience at Novotel Suzhou SIP. We're very glad to know that you have a pleasant stay with us! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your support and we look forward to welcoming you back to Novotel Suzhou SIP in the near future! Sincerely, Guest Experience Manager
Customer review rating 4.5/5

Anat K. Business - 04/09/2019 AccorHotels review

Great experience

Dear Ms. K., Thank you for taking time to post your feedback regarding your recent experience at Novotel Suzhou SIP. We're very pleasant that you have a great stay with us this time. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your support and we look forward to welcoming you back to Novotel Suzhou SIP in the near future! Sincerely, Guest Experience Manager

Very pleasant stay

Customer review rating 4.5/5

Min Families - 02/09/2019 AccorHotels review

I got the SMS the day before arriving, asking for my arrival time, informing me to check in at floor 8. After arriving, the good location of the hotel, the friendly stuffs, the great view from the room and the cozy lovely balcony, the tasty cocktail of the lobby bar gave me a great impression.

Dear Mr. X., Thank you for taking time to post your feedback regarding your recent experience at Novotel Suzhou SIP. We are very glad to know that our room and service made your visit enjoyable. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your support and we look forward to welcoming you back to Novotel Suzhou SIP in the near future! Sincerely, Guest Experience Manager

Comfortable hotel with convenient access to subway

Customer review rating 4.5/5

Dan R. Business - 01/09/2019 AccorHotels review

Hotel was spotlessly clean. Restaurants close quite early (before 9:30pm), and bar also close quite early (seemed to be before 11pm). Room was great, cleaned daily, and had universal plug sockets. The internet speed really sucked at peak times (9:30pm-11:30pm), but was otherwise OK.

Dear Mr. R., Thank you for taking time to post your feedback regarding your recent experience at Novotel Suzhou SIP. We are very glad to know that generally you have a pleasant stay with us! I have share your comments with our team. Both our Western and Chinese Restaurant is close at 21:00; The lobby bar is close at 23:00, after that time, we will offer room service for 24 hours. I am sorry for the inconvenience we may cause. Thank you again for your support and we look forward to welcoming you back to Novotel Suzhou SIP in the near future! Sincerely, Guest Experience Manager

Unclean and Smelly

Customer review rating 4.5/5

Guy Business - 30/08/2019 AccorHotels review

my room upon entrance wasn't clean enough (mainly the bathroom) and smelled from cigarette smoke

Dear Mr. B., Thank you for taking time to post your feedback regarding your recent stay at Novotel Suzhou SIP. Regarding your feedback , we sincerely apologize for not meet your expectation this time, I have share your comments to our Housekeeping Department ,we will strength the quality of room cleanness in the future. Thank you again for your support and we look forward to welcoming you back to Novotel Suzhou SIP in the near future! Sincerely, Guest Experience Manager

Nice situation closed to the lake and the exhibition center.

Customer review rating 4.5/5

Thierry Business - 24/08/2019 AccorHotels review

Great stay. Good equipment, quiet and large lobby. Well located, near to the lake with a large numbers of restaurants around.

Dear Mr. S., Thank you for taking time to post your feedback regarding your recent experience at Novotel Suzhou SIP. We are very glad to know that you have a great stay with us! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your support and we look forward to welcoming you back to Novotel Suzhou SIP in the near future! Sincerely, Guest Experience Manager

it was a wonderful stay, this was my second time.

Customer review rating 4.5/5

A. P. Business - 23/08/2019 AccorHotels review

It was a very wonderful stay, all the staff are very polite & respectable towards guests. the ambient of the hotel is too good. This time the view from my room was awesome. i could seen the city center building. Food is awesome, only thing is need some more Vegetarian options. looking forward to stay in the same hotel in my next visit too. thanks & regards A. P.

Dear Mr.A., Thank you for taking time to post your feedback regarding your recent experience at Novotel Suzhou SIP. We are very glad to know that our room view and service made your visit enjoyable. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your support and we look forward to welcoming you back to Novotel Suzhou SIP in the near future! Sincerely, Guest Experience Manager
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