Hotel - Novotel Suzhou Sip
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Novotel Suzhou Sip Hotel

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4.5/5 61 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Indoor heated pool
  • Buffet Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Children's Club for 3 to 6 years
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Children's Club for 3 to 6 years
  • Bicycle hire facilities

Catering

  • Buffet Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 23:59
    • Opening hours : Week-end 0:00 - 23:59

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our restaurants and bars

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See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,581 reviews

Our guest reviews for Novotel Suzhou Sip

100% genuine reviews from our guests

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4.5/5 TripAdvisor Rating Based on 61 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
L. S. L. Business - 17/11/2017
« Nice loaction and clean. »

Friendly Front Desk, clean room and nice location. A very nice pool and gym.

AccorHotels certified review
Tommy Business - 15/11/2017
« A pleasent stay which fullfilled my expectations. »

Very comfortable rooms with all the facilities needed. I had a very pleasent stay. A Concept 2 rowing machine in your fitness room would have been appreciated ;o)

AccorHotels certified review
Otto J. Families - 14/11/2017
« good »

The service is excellent. They really know what they are doing.

AccorHotels certified review
Colin Solo - 31/10/2017
« Almost satisfied »

Nice facility and staff. Room was nice apart from the slightly low water pressure on 8th floor. Room was cleaned despite my do not disturb light was on.

AccorHotels certified review
Selina L. Business - 30/10/2017

Services, location and room are good!

AccorHotels certified review
Chak C. K. Business - 24/10/2017
« Ernst K. »

Quite good

AccorHotels certified review
Ntl Families - 24/10/2017
« Convenience location with friendly staff, hygiene with standard amenities. »

I've moved from Shangai then Hangzhou - more convenience to get help from English speaking staff. Great support from concierge team. I was borrowed the white umbrella in raining day - but the umbrella really small & old. However, it still white when taken pictures.

AccorHotels certified review
Chingping L. Business - 16/10/2017
« 20… »

Good service

AccorHotels certified review
Anonymous Couples - 15/10/2017
« Comfortable »

Comfortable and relaxed. The only thing can improve is the curtain of the washroom can be further adjusted. People can easily see via the inside view of washroom from the room side.

AccorHotels certified review
Anonymous Business - 10/10/2017
« Good standard level service »

some challenges with language issues. once woken at night 0130, room service was at the wrong door.

AccorHotels certified review
C. S. Families - 09/10/2017
« Poor experience at Novotel Suzhou SIP. »

1.I have booked Premier Room,but the room which arranged for us (6043) doesn't on the Premier floor, and it is seriously inconsistent with the picture of the official website. 2.The non-smoking floor is not cleaned thoroughly.The air was thick with tobacco smoke in the room. The service person only spray air freshener after coming. 3.The room is not sound insulation. When I sleep, I can clearly hear the sound of the TV in the next room. 4.Compared to other Novotel hotels, there are no children's slippers and children's toiletries at Novotel Suzhou. 5.No men's razor at room.Until I called the front desk, the service person gave me one. 6.I have booked room reserved for 3 months in advance, and I was remarked that there are three persons stay in the room. But the service person only gave me one drinks coupons.Then I ask the her,she told me that she could offered only one drink coupons.It's seriously damages the members' rights. (Until I indicated I will complaint, a drink coupon is also provided.) 7.Bathroom shower doesn't work properly, only sprinklers are available. 8.The breakfast egg cake is very small. 9.When breakfast was served, Noone asked if there was any need for each table.

AccorHotels certified review
David T. Business - 04/10/2017
« Senior Sales Manager »

nice...front desk very polite. Keep it up.

AccorHotels certified review
Es Business - 04/10/2017

To my fullest satisfaction. Friendly personnel . Professional service.

AccorHotels certified review
Bonnie D. R. Business - 01/10/2017
« Great location and good service hotel »

This was my first time stay at Suzhou Novotel of my business trip. It was great experience for me and my team. The hotel is clean. I want to highly praise one of your staff. His name is Lrish 刘建峰,The night we had welcome drink at the bar. He was so patient to explain to us the drink menu. On that time he is the only one staff at the bar with busy bar. So please let him know he gave us great memory for our stay. Thank you !

AccorHotels certified review
Tank H. Business - 27/09/2017

Great bed, great quality and resonable price to stay

AccorHotels certified review
Chak C. K. Business - 18/09/2017
« Chak Chuen, K. »

Overall good.

AccorHotels certified review
Sean Business - 10/09/2017
« Nice place around lake »

For a very short business trip, the room has a nice setup. Too bad that didn't get a chance to take a look the gym and pool.

AccorHotels certified review
Jieying Families - 06/09/2017
« great »

Great lake view and good location.

AccorHotels certified review
Jetey C. Business - 05/09/2017
« good »

good

AccorHotels certified review
Robert Solo - 05/09/2017
« Great experience »

Employees are very enthusiastic,very professional team!

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