Hotel - Novotel Suzhou Sip
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Novotel Hotel

Novotel Suzhou Sip Hotel

688 Suzhou Avenue East 
215027  SUZHOU
CHINA

49 reviews
TripAdvisor Rating Based on 49 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Indoor heated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
  • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
  • Bicycle hire facilities

Catering

  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 23:59
    • Opening hours : Week-end 0:00 - 23:59

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,235 reviews

Our guest reviews for Novotel Suzhou Sip

100% genuine reviews from our guests

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4.5/5 TripAdvisor Rating Based on 49 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Nick C. Business - 14/07/2017
« not convenient »

unstable booking system

AccorHotels certified review
Cs Y. Business - 14/07/2017
« Very pleasant and comfortable stay »

First time but definitely will come back again. Please keep up the good work

AccorHotels certified review
Zhiyong Business - 13/07/2017
« The online booking confirmed room was not available at the reception  »

When I reached hotel reception, my online booking confirmed room was not available at the reception. Instead of Queen size bed room, I got a room with two single beds. Furthermore, the bathroom washing basin was blocked somehow the used water could not get out. Other aspects are generally Ok.

AccorHotels certified review
Cho K. Y. Business - 04/07/2017
« Perfect stay »

Convenient location, Comfortable bedding, Nice swimming pool and delicious breakfast

AccorHotels certified review
Martin L. Business - 29/06/2017
« Well severed as a guest. »

Warmly welcome and hosted.

AccorHotels certified review
Minwei Couples - 29/06/2017
« A Good Service Novotel »

it's nice hotel nearby Jinji Lake. the hotel staff is nice and friendly. However, the receptionist looks very busy and tire. we were informed the welcome fruit are ready in our room, but it's not prepared actually. I'm not very keen to have welcome fruit, but just want to have the correct info. hope the service can be improved.

AccorHotels certified review
Liang T. C. Business - 26/06/2017
« very helpful staff »

friendly and helpful staff

AccorHotels certified review
Xiangling W. Business - 17/06/2017
« enjoy »

wonderful

AccorHotels certified review
Roger Couples - 13/06/2017
« excellent hotel and servic »

the staff are very friendly and professional. we got well treated during the stay. the only think i felt not so comfortable is the air condition. the air-con is quite cold and the wind blew almost directly to the bed. But the overall experience is really nice. Thank you.

AccorHotels certified review
Tamir A. Business - 12/06/2017
« Great service level by Hotel staff »

Excellent. The lady at the recetpion, Summer (if I am not mistaken) was extremely service oriented. Room was overall terrific. Only 2 downsides were: 1. Food quality at breakfast. 2. Low water pressure in bath

AccorHotels certified review
Ck Business - 04/06/2017
« OK  »

Bathroom scale is not working as I found out no battery

AccorHotels certified review
John P. Business - 04/06/2017
« Personell tanken good care of me  »

The air conditioner was not ok . Try to adjust but it tak hours to get temeratur up or dawn . The service man try to find out but it didn't help.

AccorHotels certified review
Anonymous Business - 02/06/2017
« Good »

Good service but need improvement in: 1. Eliminating bad smell and sound of gas coming from toilet 2. More variety of food in breakfast buffet and the Chinese restaurant 3. Improve speed of WIFI 4. Raise the quality of food at the dinner buffet

AccorHotels certified review
Fergus L. Business - 31/05/2017
« Mr »

very good

AccorHotels certified review
James B. Business - 30/05/2017
« Great views and location »

The hotel is beautifully situated, and well-designed. Room was spacious and staff friendly. Non-smoking room had residual smell of cigarettes though. Sandwich ordered at lunchtime in the lobby bar took 1 hour to arrive so was unable to finish it due to work appointments. But apart from these minor issues, an enjoyable stay.

AccorHotels certified review
Daniel Business - 29/05/2017
« Business trip - as usual good service »

Check-in and out went smooth, friendly and customer Status recognizion withou any Problem. Nice upgrade to the Suite. Just 2 minor Points to improve: - Room wasn't really well cleaned (e.g. Long hair on the floor in the bathroom, also still there at the 2nd day, this is a clear no go) - You have a outdoor bar/ Restaurant in the inner Hotel retangle. Unfortunately this has closed on Friday evening already around 9.30pm --> would be nice to offer and promote this Service in a active way

AccorHotels certified review
Anonymous Business - 29/05/2017
« Overall experience was quite ok »

I was really happy to get room already in the morning, before 10:00. Also nice that there are always water bottles available. On the other hand, there were something wrong with floor drain in bathroom (under the sink). You could smell that the drainage, and see that there were some plastics placed in order to fix the issue. So the bad smell was not very pleasant. Also the A/C fan was constantly changing the speed during night so it had to bee shut off as the sound of contactor was really noisy.

AccorHotels certified review
Ng L. C. Business - 27/05/2017
« Good »

Convenience and comfortable

AccorHotels certified review
Anonymous Business - 23/05/2017
« Excellent hotel »

Very good service and staff. Excellent breakfast. Confortable room

AccorHotels certified review
Dinesh K. N. Business - 22/05/2017
« Dinesh Kumar »

Not at all Good, The Food is become very bad .... service is not good, intenert is very very slow

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