Hotel - Mercure Bydgoszcz Sepia
Mercure Hotel Mercure Hotel

Mercure Bydgoszcz Sepia

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4.5/5 265 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 49  PLN
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Currency exchange
  • Porter

Leisure and activities

  • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 H
    • Opening hours : Week-end 24 H

Business services

  • 2 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 90 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Minibar
    • Suite Box
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating Based on 1,313 reviews

Our guest reviews for Mercure Bydgoszcz Sepia

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 265 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Einar O. V. Business - 01/06/2018
« Nice Accore hotel ! »

Nice and clean rooms.

AccorHotels certified review
Afi F. E. Couples - 10/05/2018
« Great location, good value and friendly staff »

Great location, good value and friendly staff which is all you can ask for; bar prices on a steep side so you may want to avoid using their convenient services.

AccorHotels certified review
Aliaksandr Couples - 05/05/2018
« good hotel, close to a town’s downtown »

delicious breakfast and helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Violeta Politowska Dyrektor Naczelny

AccorHotels certified review
Shaun Solo - 02/05/2018
« Absolutely fantastic stay »

Location, cleanliness, comfort, all outstanding. Breakfast was fresh and tasty I had a very pleasant experience and this is by far my favorite Mercure Hotel in Poland. The location is just perfect and the room I was given was very close to perfection. I would highly recommend it to anyone

AccorHotels certified review
Danuta W. Couples - 29/04/2018

Friendly staff and clean environment.

AccorHotels certified review
Israel B. Business - 23/04/2018
« Unirol Visit »

Very nice hotel, with a very nice facilities! The rooms are with a very nice concept. The service was acceptable. The restaurant with a nice menu only the service looks a bit without too much experience. I will be back for sure.

AccorHotels certified review
Anonymous Solo - 17/04/2018
« Modern and friendly hotel »

Really nice hotel very friendly team. Couple of things I would have liked: more bottled water in the room and better coffee machine in the breakfast area (it wasn’t working well).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our Food & Beverage Manager and Housekeeping Manager. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Violeta Politowska Dyrektor Naczelny

AccorHotels certified review
Barbara Couples - 16/04/2018
« Good hotel »

Good but not perfect - some room for improvement. Two things that annoyed me during my stay and did not allowed me to give top mark: 1. I had two bookings as my plans had changed. I informed hotel before my stay that this is what is happening and asked to keep the same room. This message this not seem to be acknowledged. While checking in reminded that I have two separate bookings and asked to merged them so I can stay in the same room. Next day lady from reception called me and in assertive way asked if I have requested late check out. So I explained third time that I am staying two nights. She promised to update hotel data. Evening I have spent at my friend's wedding and when coming back to hotel around 23 we have found out that key to the room does not work. Nice gentleman in reception informed me that this is because we overstayed. So fourth time we had to explain that we have booked room for two days but we have two separate bookings. He was very apologetic and helpful but it raising the question if anybody is actually reading information guests are putting in booking form and why this has not been then solved by receptionist on arrival day? 2. Breakfast on Sunday was chaotic. When we came it was no hot food. My partner asked for bacon and was told that it will be in next 2 minutes. It was not even in 15. We had to ask again. So more attention is needed during breakfast so missing food is topped up in time.

AccorHotels certified review
M. Couples - 16/04/2018
« Pleasant stay »

I stayed in Mercure before and hotel itself it’s lovely, very clean, good size rooms in perfect central location. However wifi is really slow and unreadable, roof top terrace was close and we haven’t been told when it will be open, breakfast is extremely overpriced and not worth the price. Lounge bar lack of atmosphere and pillows in the rooms are dreadful flat as a pancake and I couldn’t see pillow menu.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam,, Thank you for taking the time to tell us about your experience at our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Violeta Politowska General Manager

TripAdvisor review
Business - 16/04/2018
« Central and relaxing »

The staying at Mercure Sepia was so pleasant and relaxing, the hotel enjoy a pretty central location just in front of the Opera and few steps away from the island on the river and the city centre. Spatious room (almost an apartment), all new and stylish. The breakfast was simply delicious and the personnel always kind and ready to help. Can you ask for more?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, I would like to thank You from all my hearth for such a lovely review. It's great way to start another day of hard work by reading review like Your. Thank You very much and I hope that we will host You again during next stay in Bydgoszcz. Thank You and have a nice day!

AccorHotels certified review
Anonymous Couples - 01/04/2018
« Great Location »

The hotel was clean and comfortable and was in a good location. The staff were pleasant and the male bartender was particularly friendly.

AccorHotels certified review
Craig V. Business - 30/03/2018
« Yet another great visit »

I stay at this hotel regularly and now would not consider another hotel in Bydgoszcz - rooms are great, welcome always warm, restaurant good and location ideal -- what more can you ask for.

AccorHotels certified review
Anonymous Business - 25/03/2018
« Nice room in a great location »

It was a great room close to the city center. The room was modern and very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian D., We very much appreciate your comments regarding your stay at the Mercure Bydgoszcz Sepia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Violeta Politowska Dyrektor Naczelny General Manager Hotel Mercure Bydgoszcz Sepia

AccorHotels certified review
Lajos Business - 09/03/2018
« It was very nice. »

I stayed 4 nights, the breakfast was great, in the first evening we had a diner, that was also fine.

AccorHotels certified review
K. S. Business - 30/01/2018
« Mrs K. S. »

Overall we had a very nice stay. our room was clean, good size. we had a very important meeting on Sunday morning and unfortunately, we had lack of sleep, due to a big part on Saturday night. I was very disappointed, music was very laugh still around 3 am. it felt like it was happening next door. It would be nice if someone would make as aware during a check-in time, or offer a different room perhaps. we rung reception few time, but it was not much what we could do. kind regards K.

Our hotel has responded to the review
Our hotel has responded to the review

Dear S. K., Thank you for taking the time to tell us about your experience at the Mercure Bydgoszcz Sepia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Violeta Politowska General Manager Hotel Mercure Bydgoszcz Sepia

TripAdvisor review
falco301 Business - 29/01/2018
« The best place to stay in Bydgoszcz »

Quality of the rooms is very good. Modern hotel with modern equipped rooms, unlike some of the other hotels in town. Minor is the noise of the parking garage next to the rooms in the back of the hotel. The car alarms tend to go off every now and then.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Falco, I would like to thank You from all my hearth for such a lovely review. It's great way to start another day of hard work by reading review like Your. Thank You very much and I hope that we will host You again during next stay in Bydgoszcz. Thank You and have a nice day!

AccorHotels certified review
Anonymous Families - 01/01/2018
« Good but the room had a lingering sick type smell »

All good bar for a smell in the room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kevin C., Thank you for taking the time to tell us about your experience at the Mercure Bydgoszcz Sepia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Violeta Politowska Dyrektor Naczelny General Manager Hotel Mercure Bydgoszcz Sepia

AccorHotels certified review
James Solo - 02/12/2017
« Absolutely fantastic! »

The hotel was beautiful and staff were extremely helpful! One of the best Accor hotels I have ever stayed in! Thank you to Wojtek and his team for making my stay so enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear James Alexandgner K., We very much appreciate your comments regarding your stay at the Mercure Bydgoszcz Sepia. It is always a pleasure to receive positive feedback. I will share your comments with our team in particular with Front Office Manager. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Violeta Politowska General Manager Hotel Mercure Bydgoszcz Sepia

AccorHotels certified review
Alison P. Families - 28/11/2017
« Relaxing and enjoyable »

Friendly and helpful staff, i would have liked a few english channels on the TV as the weather was not very good and whilst sitting in the room it would have been nice to be able to watch the television. Bar area small

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alison P., We very much appreciate your comments regarding your stay at the Mercure Bydgoszcz Sepia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Violeta Politowska Dyrektor Naczelny General Manager Hotel Mercure Bydgoszcz Sepia

AccorHotels certified review
Craig V. Business - 26/11/2017
« Service not quite as good as usual »

I’ve stayed here many times and always rated it very highly. This time, the Room, reception etc were all up to normal very high standard, but service in restaurant and bar were not as good as normal. The hotel was busy and the restaurant was about half full, but a long wait to order and an even longer wait for the food was very unusual. It didn’t matter as I was in no hurry, but you’ve asked for feedback so I’ve been honest. After dinner, I decided to take a drink up to my room, but nobody seeing at the bar at all for quite some time, before one of the restaurant staff came and served me, but even then seemed not bothered and distant. I will consider this a “minor glitch “ and will certainly return as I am sure normal excellent service will soon be resumed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Craig V., We very much appreciate your comments regarding your stay at the Mercure Bydgoszcz Sepia. It is always a pleasure to receive positive feedback. I will share your comments particularly with F&B Manaager. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Violeta Politowska Dyrektor Naczelny General Manager Hotel Mercure Bydgoszcz Sepia

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