Hotel - Novotel Rj Porto Atlantico
Novotel Hotel Novotel Hotel

Novotel Rj Porto Atlantico Hotel

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4.4/5 1,318 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 193.00 BRL Non member rate
From 173.70 BRL Member's rate Members’ Rate, join while you book
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WiFi in your room
    • WiFi access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WiFi in your room
    • WiFi access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Kids' Club for children aged 0 to 16 years
  • 100% non-smoking hotel
  • Automatic air control
  • Reception open 24 hours a day
  • Early Check in from 8AM
  • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Solarium
  • Kids' Club for children aged 0 to 16 years
  • Bicycle hire facilities

Catering

  • Buffet breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 8 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
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Hotel location

Our restaurants and bars

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Your meetings and events

4.4/5 AccorHotels Rating Based on 1,318 reviews

Our guest reviews for Novotel Rj Porto Atlantico

100% genuine reviews from our guests

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AccorHotels certified review
Marcos R. Solo - 10/12/2017
« Safe place »

Good access and connection to several transportation, service e fares at all.

AccorHotels certified review
Woody K. Solo - 29/11/2017
« Average »

There is nothing special for le club member.

AccorHotels certified review
Anonymous Business - 28/11/2017
« Disappointed »

They did not send me the NF of services despite the requests

AccorHotels certified review
Bernardo Couples - 21/11/2017
« Horrible service »

We asked for roomservice twice, and we weren't served

AccorHotels certified review
Gritezner F. Friends - 21/11/2017
« . »

.

AccorHotels certified review
Eduardo O. Business - 13/11/2017
« Close the restaurant ! »

Dear Sirs You should close the restaurant... it is too bad for your image. I've spent 3 nights in the hotel. In the first one, I arrived at 8:30 PM for the diner with a colleague and noticed that the buffet they were serving was already looking bad with empty plates, withered salad, unattractive food aspect ... the brown rice was undercooked and the fish was hard and smelly. I asked if they would replace the missing dishes but I did not have an objective answer and I also did not see any concern of the attendant about that. Next day, in the morning at breakfast, many dirty tables and contempt and slow service ... The same day, in the evening, I arrived later for dinner, shortly after 10:00 pm and sat down at a table and was checking mails and messages in my cell phone. I was attended after about 5 minutes and because I called the attendant raising the two arms... I looked at the menu and asked how long the dish I wanted would take... "from 30 to 45 minutes" was the answer. I responded spontaneously with a "Wow!" and asked why, looking at the almost empty room. "We are with one person (in the kitchen)" ... I thought for a few seconds but I confirmed the order. At 11:15 pm and without anyone having given any information about my order all the time, I got up from the table to leave ... I do not know how but I still had the education and serenity to warn the cashier clerk that they could cancel my plate ... is of the nature of some. I slept with hunger and anger that night. Next day at dinner I ordered a burger from a downtown restaurant to be delivered in my room.

AccorHotels certified review
Peter H. Business - 09/11/2017
« No breakfast available »

No table at breakfast and no plates, knives at the buffet. Fruit had been consumed and two of the 3 juices empty. I left having had a cup of coffee

AccorHotels certified review
Felipe Business - 06/11/2017
« Great. »

It was excelent.

AccorHotels certified review
Rogerio P. Business - 24/10/2017
« produtor executivo Ultra Brasil Festival »

great all way during the 17 days. tks. Breakfast people need to focus in to breakfast instead of set in up for lunch. Sometimes even been rude. Everything else great

AccorHotels certified review
Alessandro Business - 23/10/2017

Demora no Jantar.

AccorHotels certified review
Geneflides L. D. S. Business - 12/10/2017
« Good relation costs & benefits »

Confortable and fair price.

AccorHotels certified review
Alex Families - 04/10/2017
« Nice stay »

Room was comfortable and clean. Room service could be more generous and make some effort to please the guests. Breakfast was ok, but overpriced for the food quality/variety that was offered.

AccorHotels certified review
Anonymous Business - 02/10/2017
« Nice »

Staff very kind

AccorHotels certified review
Alisson S. G. Couples - 25/09/2017
« Almost perfect! »

Very nice accommodations. Service is excellent too. Employees quickly take decisions in favor of the customer every time some conflict arise. For example, my reservation had breakfast included. When I asked for an early entrance, I was charged half of the total fee I had previously paid, so it's expected that breakfast would be included too. The employee at the check in said I could have a breakfast in the early entrance day too, so I did. But, at check out, they told me I couldn't and that I was supposed to pay an extra charge for the breakfast of the entrance day. Everything was solved with me signing a term saying that I didn't have one of the breakfasts that was listed in my bill. It would have been better if the system information matched what was verbally agreed though. One good point is that I could leave my luggage in the hotel if needed before my check in and after my check out, and with no charge, for free. That's excellent. Otherwise I would have to carry my luggage with me for hours until the time of my bus departure. The number of pillows in the bed is also very good. 4 pillows in a bed for couple. What I missed in my room was a trash can by the bathroom mirror. The bed seems too soft and irregular. Probably it need to be changed to a new bed. Soap in the bathroom is too small and ends too quickly. I would suggest leaving at least two in the bathroom. One for the bath and one for cleaning the hands.

AccorHotels certified review
Bev D. Business - 08/09/2017
« Bev D. »

Very good, spacious and clean room, but check-in, check out took time as receptionist on telephone, to retrieve car from car parking took 10 minutes as only one attendant.

AccorHotels certified review
Anonymous Business - 08/09/2017
« GOOD HOTEL »

The hotel rooms are new and have enough space. The gym is good but need more treadmills. The restaurant is too slow and has few people to work during night. For dinner if there is not enough people to cook should be better to have a buffet. The parking service must have more people working on it, the service is very slow. You need to have a better flow from cars in front of the hotel, there is only one way to come through the hotel. The water of the shower keeps moving from cold to very hot.

AccorHotels certified review
Klaus J. Business - 01/09/2017
« Senior Project Manager »

Due to tight working hours I need to have breakfast at 6 AM or shortly thereafter. Some of the breakfast items are not always available then and service personnel does not understand english when requesting a special item such as an omelette. This happens frequently as observed since I am staying at the Novotel in Sao Cristo, RJ since February with short intermissions. Otherwise the front desk is always helpful including when I was robbed just across from the hotel a month ago and lost my luggage and a large amount of money. Also, the invoicing requires detailed checking as there is almost always either too much or too little charged. This seems to be typical of being in Brazil.

AccorHotels certified review
Db Business - 10/08/2017
« Nice hotel, bad location »

It was alright. Staff friendly. Room nice. Due to the location it wasn't safe to go out at night so I was stuck eating at the hotel which was very mediocre. I never received an invoice. I sent an email on Monday 10th August and received an acknowledgement saying I would hear back within 48 hours. So far, nothing. Your homepage only has a reservations hotline to call and no customer service number. The email comes from a no reply location.

AccorHotels certified review
Jerry Business - 08/08/2017

internet rarely worked in my room for all 4 days i stayed. This was a major impediment and my only major complaint. I would think twice before coming to this hotel again because of the internet in the room problem. I had to work in the lobby where the internet was still working. Employees at hotel were always friendly. Shampoo was not replaced for one day. Coffee or cups were not replenished for 1 day. I only found one cappuciono packet in my room...after that no more cappucino packets were replenished.

AccorHotels certified review
M C. Business - 07/08/2017
« Great Hotel Awful Location »

The hotel is wonderful and the staff always professional and courteous. The rooms were immaculate and beds comfortable. The only downside is the awful location with absolutely nothing nearby.

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