Hotel - Novotel Rj Porto Atlantico
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Novotel Hotel

Novotel Rj Porto Atlantico Hotel

Av. Prof. Pereira Reis  49  Santo Cristo 
20220 800  RIO DE JANEIRO
BRAZIL

Based on 538 reviews
AccorHotels Rating Based on 538 reviews
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Check-in from 12h00
Check out up to 12h00
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Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Solarium
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Bicycle hire facilities

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 8 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
See all services

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 538 reviews

Our guest reviews for Novotel Rj Porto Atlantico

100% certified reviews from our guests

Find out more
AccorHotels certified review
Sylvia Families - 10/06/2017
« Good room, great breakfast, spoilt by fire alarm going off intermittently in the middle of the night. »

the service was very good and the room had everything we needed. As mentioned in title, the only problem was that our sleep was very disturbed by the fire alarm going off every few minutes for a couple of seconds, between 1-2 am.

AccorHotels certified review
Rubens D. J. Business - 08/06/2017
« Excellent Hotel »

It was a great experience. I notice that due to unification of the restaurants (for the breakfast), the service was not as good as used to be, but it still good.

AccorHotels certified review
Arkadiusz Business - 31/05/2017
« Very good hotel, close to tram. »

I recommend this hotel. Very good breakfast !!!

AccorHotels certified review
Klaus J. Business - 14/05/2017
« Your staff is very helpful and pleasant to work with. The restaurant workers could speak a little bit more English but there was never a problem. Restaurant food is very goodand the breakfast buffet is excellent. »

This was my 2nd stay at Novotel Porto Atlantico. I am planning to go back on May 28 to July 21 as I am working on a project in Rio. I had to leave early on my current reservation on May 12, while my reservation was to May 21,. My Co-worker Edson Martins will be in touch to request the unused days will be added at the end of my current booked stay. Please give us you full cooperation on this matter.

AccorHotels certified review
Tertius F. Business - 12/05/2017
« Satisfied »

Everything was ok! Attending and rooms. Breakfast very good.

AccorHotels certified review
Anonymous Business - 08/05/2017

The room is great, shower is fabulous... sheets and toiletries are very good. The sorroundings of the hotel still needs to develop

AccorHotels certified review
Anonymous Business - 06/05/2017

It was all good, however it has not been credited reward points to my le club account.

AccorHotels certified review
Anonymous Solo - 06/05/2017

Very modern and comfortable room. Great cleanness Very helpful and kind staff. I could only make an observation on the menu of the restaurant: There should be some Brazilian food on the menu.

AccorHotels certified review
Anonymous Business - 21/04/2017

Brand new facility. Excellent rooms. I got few points that I didn't like: - TV channels were in poor image quality. - Bar service close to reception were extremely poor. The staff was up and down trying to serve the rooms as well the bar itself. - Swimming pool closes at 18:00? How come a business hotel with a lane pool closes it at 18:00. Most of business people only get to hotel after 19:00

AccorHotels certified review
Anonymous Business - 14/04/2017

I enjoyed staying at the Novotel Rj Porto Atlantico from February 12 - April 10 for the following reasons: 1 - the most convenient location 2 - friendly service 3 - excellent break fast 4 - Good food and room service Not so enjoyable were the following: 1 - intermittent cold water in shower 2 - billing services and providing a Notal fiscal ( I was told it is only issued 24 hours after check out and sent by e-mail. I am still waiting. 3 - lack of English language by non-reception staff I am booked back on April 22 until July.

AccorHotels certified review
Anonymous Business - 07/04/2017

Modern attractive hotel, in an area of the city that is still a bit of an industrial and port area wasteland. The room was good, with a great view of the port area (which I loved). The only complaint is that there is not enough electical outlets in the desk area and the ones there are inconveniently located. Mark

AccorHotels certified review
Anonymous Business - 04/04/2017

Same good experience as always.

AccorHotels certified review
Anonymous Business - 02/04/2017

The experience was very good the staff was extremely helpful and accommodating. Their could have been complementary lotion, shower cap and water in the room each day. Overall a good experience.

AccorHotels certified review
Anonymous Solo - 29/03/2017

The staff were all very friendly and very helpful to me. I was unfortunate to have had my tablet stolen en route from Europe and everyone tried their best to help contact airport/police etc., give advice on that and on what to do during my stay.

AccorHotels certified review
Anonymous Business - 23/03/2017

Leading up to the Carnaval, the service was much better than it became once the Carnaval passed. There is not enough English speaking customer service representatives. The hotel reduced the hours of operation for the pool while still in the summer season. The air circulation in the room is poor, there should be a small window opening access to allow for natural fresh air. The air vent is very noisy. There are nails protruding the finished casing around the door, which I only found after injuring myself. I argued for 3 hours over a mistaken invoice, I received a print out of consumption for an amount and I advised front desk that I had already paid for it, I revealed the previous print out indicating the exact same charges and front desk completely failed to understand this error. After the Carnaval, the hotel stopped supplying constant hot water. The water is cold and even after multiple calls and an email correspondence the lack of hot water is still an issue. Location is terrible, surrounded by old worn down warehouses, Breakfast procedure is outdated, every day they request that guests fill out a form indicating their name and room number. There should simply be a request for your room key, or for long term guests such as myself (over a month reservation), they should offer to fill this out as an offer of quality customer service as most service reps knows my name. This hotel had a lot of potential and I was happy when I first arrived but after the experience described above, unfortunately I would not recommend this hotel to anyone else. I would caution everyone and remind them of my experience.

AccorHotels certified review
Anonymous Business - 14/03/2017

I recently stayed at the Novotel RJ Porto Atlantico for 7 weeks whilst working in Rio. The staff were brilliant, in particular the manager Breno who was exceptional, and the quality of my stay was excellent. The morning breakfast and daily lunch/dinner buffets were delicious, the facilities were well kept and adequate (pool, sauna, gym) and the rooms were spacious, clean and comfortable. The reception staff were extremely helpful, (especially Rafael, Lorran, Bruno, Erica) as were the restaurant staff (Adriana, Thamires and Lucia). I felt like it was home away from home, and won't hesitate to return for my next business trip to Rio.

AccorHotels certified review
Anonymous Families - 25/02/2017

Hotel excentre arnaque a la facturation

AccorHotels certified review
Anonymous Friends - 21/02/2017

The service was horrible! We waited two hours for our food and they never apologized. When it was brought to their attention. They said that they didn't understand our order. That is ridiculous. They understood our drink order so why didn't they understand our food order? We pointed to what we wanted on the menu. We had issues everyday we ate there.

AccorHotels certified review
Anonymous Business - 20/02/2017

The breakfest could have a little more Low Carb options

AccorHotels certified review
Anonymous Business - 11/01/2017

OUTSTANDING! By accident I booked Porto Atlantico instead of Novotel Botafogo and if Porto Atlantico doesn't have the best location in terms of Rio postcards, for a business trip like mine, the quiet and distant-enough from the buzz were ideal. Very discrete and extremely kind/helpful staff from reception to housekeeping. Special Mention to Erica and Rhayane, who, just as everyone, made their jobs look easy and the guest experience top notch. Excellent infrastructure and facilities, decoration, wi-fi. Lobby ambiance is fantastique* I couldn't forget to mention the excellent and apetite appealing breakfast. On Monday (jan 9), all staff were replaced due to a celebration staff-only, but all replacements kept the high standard untouched (guys from SDU and Barra units). Novotel has also proved to be a solid brand as Porto atlantico and Botafogo effortlessly ensured my luggage could be stored at Botafogo for the last day and the Botafogo team provided us with the same kind, discrete and helpful welcome. Porto Atlantico will be highly recommended by myself and my wife. Below, I'll briefly share additional insights for your marketing/research team, if you deem interesting, pass it on. (I am a marketing professional) Insights: I have booked through Accor Black Friday sales promo site and paid an Ibis-like rate and as I first saw what I was getting for the price: superior value for money. I had not initially considered Novotel, firstly because I didn't know it was part of Accor and secondly because I had been searching/mining for the best offers with a per-night budget slightly above a std Ibis rate (limited options, which demanded extra attention to avoid pitfalls). Barra is always out of question for me. For quick business trips such as the ones I'll be taking throughout January's weekends, I wouldn't consider a full-rate Novotel (w/o Le Club offer), but it will be highly taken into account for leisure trips (especially if swimming pool availabl, which ipwas the case for Porto Atlantico). With or without special offers, Novotel has indeed offered a superior experience and will always have my best recommendation. I can't wait for the next weekends at Botafogo and will - no doubt - regard Porto atlantico as a solid option for the future.

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