Pullman Istanbul Hotel & Convention Center Hotel 5 stars

TripAdvisor rating 4.0/5 418 reviews
Pullman Istanbul Hotel & Convention Center
See on a map
+ 19 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 51 meeting room(s)
  • Conventions hotel
  • Self service business centre

Hotel location

Pullman Istanbul Hotel & Convention Center

Yenibosna Merkez Mahallesi
1 Asena Sok No:15
Bahcelievler
34295
istanbul
turkey

Tel: +902124111000

Fax: (+90)212/5925868

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    ATATURK INT AIRPORT At 4km / 2.49 miles

GPS :41.005832, 28.812734

Our accommodations

SUPERIOR ROOM, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

SUPERIOR ROOM, 2 Single Size Beds

  • Max. number of persons: 2
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

DELUXE ROOM, 1 King Size Bed, City View

  • Max. number of persons: 2
  • Area: From 40
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

DELUXE ROOM, 2 Single Size Beds, City View

  • Max. number of persons: 2
  • Area: From 40
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

EXECUTIVE ROOM, Lounge Access, 1 King Size Bed, City View

  • Max. number of persons: 2
  • Area: From 45
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

EXECUTIVE ROOM, Lounge Access, 2 Single Size Beds, City View

  • Max. number of persons: 2
  • Area: From 45
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

DELUXE SUITE, Lounge Access, 1 Double Size Bed, City View

  • Max. number of persons: 3
  • Area: From 62
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

EXECUTIVE SUITE, Lounge Access, 1 Double Size Bed, City View

  • Max. number of persons: 5
  • Area: From 93
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

PRESIDENTIAL SUITE, Lounge Access, 2 King Size Beds, City View

  • Max. number of persons: 6
  • Area: From 250
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Our restaurants and bars

RESTAURANT

Type of cuisine: International

Pullman Istanbul Yesilkoy Hotel offers a unique contemporary dining experience. Breakfast is served from 7AM, lunch from 10:30AM and dinner from 7PM with a constantly evolving menu, perfect for business meetings as well as less formal occasions.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

AVENUE

Photo non contractuelle / Strictly non binding

Pullman Istanbul Yesilkoy Hotel Bar offers variety of alcoholic and non alcoholic drinks in a stylish environment.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

VINOTECA

Photo non contractuelle / Strictly non binding

The Vinoteca embodies a cellar for its most precious wines that is brought to our guests table with an enjoyable ambiance and a diverse menu.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 51

  • Maximum size: 7,500

  • Maximum capacity: 1,750 people

  • Maximum banquet capacity: 1,300 people

Find out more

Our guest reviews for
Pullman Istanbul Hotel & Convention Center

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

1,189 reviews

tripadvisor

TripAdvisor Rating 4.0/5

418 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Very dissapointed

Customer review rating 4.2/5

Smk Families - 05/09/2019 AccorHotels review

1. Hard to communicate in English. 2. Not very timely. 3. I left behind something, which was an item not easily discarded as trash, yet the house keeping team put no proper effort to return it to lost and found.

Dear Guest, Thank you for taking the time to tell us about your experience at the Pullman Istanbul Airport Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. If there is something we can do for your lost , you can send a mail to us (h9…) Sincerely, Tuğçe KADAYIFÇIOĞLU Guest Relations

Generally hotel is very nice with its own conception, hotel can be recommended to others.

Customer review rating 4.2/5

Alina Business - 30/08/2019 AccorHotels review

One of the hotel's privilege is a having free service to AVMs and airport as long as there is no any near metro station or bus stop. It was noticed that there is a difference in rooms depending on the floors, tenth floor looks older than 8th for example. Also bathroom kit can be noted as a part of good service.

Dear Alina G., We very much appreciate your comments regarding your stay at the Pullman Istanbul Hotel & Convention Center. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tuğçe KADAYIFÇIOĞLU Guest Relations

Pullman istanbul

Customer review rating 4.2/5

Volodymyr Families - 11/08/2019 AccorHotels review

A good hotel in which we stay 3 times a year. Friendly staff, delicious food in the restaurant, spacious rooms and excellent housekeeping. But the transfer from the airport doesn’t take time, but when the driver wants it. 2 times this year they did not catch the transfer and had to go by taxi (150 lire).

Dear Volodymyr M., We very much appreciate your comments regarding your stay at the Pullman Istanbul Hotel & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merve Paslier Guest Relations Executive

Extremely satisfied

Customer review rating 4.2/5

Ibrahim S. Families - 06/08/2019 AccorHotels review

Pleasant and comfortable. Thanks for the warm welcoming and staff help.

Dear Dr.Ibrahim S., We very much appreciate your comments regarding your stay at the Pullman Istanbul Hotel & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent

Customer review rating 4.2/5

Abdullah S. A. A. Families - 06/08/2019 AccorHotels review

Everything in the hotel was good and nice and excellent was very clean

Dear Abdullah Al A., We very much appreciate your comments regarding your stay at the Pullman Istanbul Hotel & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very comfortable stay

Customer review rating 4.2/5

Prem S. Business - 27/07/2019 AccorHotels review

Would be nice if you had tissues in the room. Also getting in and out of the bath tub was a bit difficult. A small non slippery step would solve this issue. Other than that, a very comfortable stay.

Dear Thangavelu Prem S., We very much appreciate your comments regarding your stay at the Pullman Istanbul Hotel & Convention Center. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tuğçe Kadayıfçıoğlu Guest Relations

nice staff, perfect breakfast

Customer review rating 4.2/5

Maryam R. Business - 23/07/2019 AccorHotels review

this time was my fourth time in Pullman Hotel, I haven't experienced any issue . everything was perfect from room cleaning to the breakfast , nice and professional staffs. Shisha lounge and Bar is perfect and very reasonable price. Hope to stay in future, I may be there in October as well . I hope you add more airport transfer, between 08 am and 5 PM it should be on1 more at least, maybe around 11 that is about check out time can help north America passengers who have flight at afternoon. Location is far from metro and public transportation and this is the only thing is bothering sometime .

Dear Maryam R., We very much appreciate your comments regarding your stay at the Pullman Istanbul Hotel & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merve Paslier Guest Relations Executive

Good

Customer review rating 4.2/5

Anonymous Business - 17/07/2019 AccorHotels review

Nice Hotel. Facilities were good. Overall I was happy with the stay. Somethings could have been better: Cold food was very good, but hot food could have been better. Also it was hard to communicate with the waiters as they usually did not speak English.

Dear Chiraag P., We very much appreciate your comments regarding your stay at the Pullman Istanbul Hotel & Convention Center. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merve Paslier Guest Relations Executive
Customer review rating 4.2/5

Anonymous Business - 14/07/2019 AccorHotels review

Buffet staff have a very poor customer experience approach

Dear Julien L., Thank you for taking the time to tell us about your experience at the Pullman Istanbul Hotel & Convention Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Merve Paslier Guest Relations Executive

Calm

Customer review rating 4.2/5

Abdoul A. B. Business - 12/07/2019 AccorHotels review

Have been a calm and restful stay at pulman

Dear Abdoul Aziz b., We very much appreciate your comments regarding your stay at the Pullman Istanbul Hotel & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merve Paslier Guest Relations Executive

Nice and good in overall hotel

Customer review rating 4.2/5

Yazid A. Business - 07/07/2019 AccorHotels review

Extremely i like room service in 12 floor.. they really helpful and do best job.

Dear Yazid Khalil Sadiq a., We very much appreciate your comments regarding your stay at the Pullman Istanbul Hotel & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merve Paslier Guest Relations Executive

Global Somail Diaspora

Customer review rating 4.2/5

Beh Business - 06/07/2019 AccorHotels review

The staff took very good care of us during the conference and were very helpful and kind.

Dear Bonnie E., We very much appreciate your comments regarding your stay at the Pullman Istanbul Hotel & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merve Paslier Guest Relations Executive

Amazing

Customer review rating 4.2/5

H. A. Business - 30/06/2019 AccorHotels review

It was one of the best experience I had. Stuff are amazing very helpful. The hotel woooooooow the rooms are clean. Hope to see you soon

Dear a. H., We very much appreciate your comments regarding your stay at the Pullman Istanbul Hotel & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merve Paslier Guest Relations Executive

Chalk that stay up to experience...

TripAdvisor rating 4.0/5

THOshow Business - 26/06/2019 TripAdvisor review

I was preparing (mentally) for a rough week in IST. Trade show. Endless meetings with clients. I chose the Pullman property b/c in previous stays (at other properties) everything was simply perfect. Cleaniness of the room. Amenities. Access to the Executive Lounge...even a super breakfast spread. For the Pullman Istanbul property, not a single one of these boxes gets ticked. Hands down the slowest WiFi I've encountered in quite some time. The maid service stopped refilling Nespresso pellets on the second day and apparently didn't understand the note "PLEASE LEAVE COFFEE" note I left next to the machine. The Executive Lounge was closed and no alternative arrangements were made. :((( Pullman People, please accept this constructive criticism and roll up your sleves and start taking care of your loyal customers....or they will go elsewhere.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Pullman Istanbul Hotel & Convention Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Merve PASLIER Guest Relations Executive

A.

Customer review rating 4.2/5

Anonymous Couples - 25/06/2019 AccorHotels review

Very nice

Dear Hasan A., We very much appreciate your comments regarding your stay at the Pullman Istanbul Hotel & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merve Paslier Guest Relations Executive
Customer review rating 4.2/5

Sudha M. Business - 25/06/2019 AccorHotels review

I was in 1428 it was a very nice room but the only problem was there was no health fauset in the washroom. Rest the people at reception and breakfast were really good.

Dear m. Sudha K., We very much appreciate your comments regarding your stay at the Pullman Istanbul Hotel & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merve Paslier Guest Relations Executive

Satisfied

Customer review rating 4.2/5

Anonymous Business - 24/06/2019 AccorHotels review

It was good. The only problem was that I was waiting about an hour to receive a room.

Dear Abdirashid Ali A., We very much appreciate your comments regarding your stay at the Pullman Istanbul Hotel & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merve Paslier Guest Relations Executive

Excellence in customer service

Customer review rating 4.2/5

Anonymous Business - 23/06/2019 AccorHotels review

Great check in lady, very informed and swift. Concierge knew how to get us the information we needed. Great room. Great assist from staff in solving problems.

Dear Kumwenda G., We very much appreciate your comments regarding your stay at the Pullman Istanbul Hotel & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merve Paslier Guest Relations Executive

Disappointing and leaves much to be desired

Customer review rating 4.2/5

Saeeda A. Business - 20/06/2019 AccorHotels review

The person who checked me in was very good and had very good customer service skills. The building has had a lot of money spent on it and spa was beautiful but that’s where its investment ends. After that point there was so many disappointments that I cannot know where to start. Everything was too much effort. There was more importance given to following protocol than making people feel valued. Wasn’t told about meal times and then turned up for lunch and told sternly by 2 guys that lunch was over and expected to leave. I had to pay separately for alacarte lunch when I had paid for a package. The room given to me had a nespresso machine. I asked 3 times for pods and non sent. I was told that it is charged extra on one occasion. Coffee was weak filter coffee. You expect better quality and variety beverages and juices for 5 star hotel. I asked for latte one day-they said you have to pay for it. Pullman in KL on jalan Conlay was totally different. Extensive savoury selection but poor fruit selection. Crass orange juice that looked like it was made of powder. Staff need English and major customer service skills. I see this as failure of management not the staff as a couple of young staff were personable. On last day I needed some olive oil (less than 10ml). I put in a glass little pot used for honey. Waiter ran to the door and took out of my hand saying not allowed. Turkish hospitality is renowned and exceptional. This was dreadful. On the last day I asked if I could extend my checkout, they said no as it was full. Even in low star hotels, they give 30minutes as a grace or respect to guests. The concierge staff were nice.

Dear A., Thank you for taking the time to tell us about your experience at the Pullman Istanbul Airport Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Merve Paslier Guest Relations Executive

Wonderful

Customer review rating 4.2/5

Robert S. Couples - 10/06/2019 AccorHotels review

Probably one of the best stays in a hotel I have ever had. From the entire staff to the accommodations everything was five star. Special recognition should be paid to the front desk staff.

Dear Bob S., We very much appreciate your comments regarding your stay at the Pullman Istanbul Hotel & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Merver Paslier Guest Relations Executive
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in istanbul