Hotel - Pullman Istanbul Airport and Convention Center
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Pullman Hotel

Pullman Istanbul Airport and Convention Center Hotel

Yenibosna Merkez Mahallesi  1 Asena Sok No:15  Bahcelievler 
34295  ISTANBUL
TURKEY

198 reviews
TripAdvisor Rating Based on 198 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 0  EUR
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 0  EUR
  • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)

Catering

  • 1 restaurant(s)
  • 2 bar(s)

Business services

  • 51 meeting room(s)
  • Self service business centre
See all services

Hotel location

Our rooms

  • 402 rooms
  • 100 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • Air conditioning
    • Safe deposit box in room
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • TV room service ordering
    • Crib on request
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 172 reviews

Our guest reviews for Pullman Istanbul Airport and Convention Center

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 198 reviews
TripAdvisor review
Couples - 19/09/2017
« 4 star hotel with 2 star trained staff »

Hotel appears to be very nice but having so many under trained staff let it down. no hotel information in the room information binder and told at reception that there never has been so finding out anything is difficult as each member of staff will give a different answer

AccorHotels certified review
D. P. Couples - 16/09/2017

Good food, comfortable room, friendly staff.

AccorHotels certified review
Airline C. M. Business - 16/09/2017
« not a great choice if staying for a long time. »

Ok... Not great... but not bad !

AccorHotels certified review
Sc Business - 19/08/2017
« Awful service from reception staff »

Rooms nice. Service from reception staff awful. Kept waiting for nearly 30 mins to check in. staff rude, kept insisting I enter my credit card details again and again. Ended up doing so 4 times! Check out not much better, whole reception area total chaos.

AccorHotels certified review
Bc L. Business - 19/08/2017
« Poor internet n poor check in »

Out of one week, more then 4 days internet unstable n every day giving non sense excuses. In between, check out one night with phone call for recheck in reservation, counter did not do proper reservation n cause no room on that night. Combining with another hotel n put all guest into one restaurant, make the restaurant like bazaar with poor setvice, no table n very crowded. No match with hotel status

AccorHotels certified review
A. Families - 25/07/2017

It was great the only thing is that the airplane take off was herd in the room all night .

AccorHotels certified review
Dr O. O. Business - 25/07/2017
« Short stay, but very enjoyable!!! »

I enjoyed it very much. I had stayed for a few days at the Radissons earlier and comparatively, you guys are the best value for money.

AccorHotels certified review
L. Solo - 20/07/2017

Hotel very close to Airport, and this is very convinient. I had very nice room and stuff was very nice and helpfull. Overall this hotel is really good choice for overnight transit through Istanbull.

AccorHotels certified review
Abbasi M. Solo - 04/07/2017
« Very good »

It was very good. Thank you all

AccorHotels certified review
Anthony C. C. A. Business - 24/06/2017
« Superb room for the tired business traveller »

After arriving from a hard week travelling in Ukraine, the Pullman was a pleasure. Checking in after midnight was prompt and hassle free. The room simply superb in size and layout. It also has everything you could need upon arrival. Highflying recommended. Great room layout, excellent workspace and desk, lots of sockets and space to work effectively. My new first choice business hotel for Istanbul

TripAdvisor review
Family - 24/05/2017
« Beatiful hotel with antipathic staff »

It is a nice, beatiful and new build hotel, there are problems related to construction for example since the doors were not installed properly it was not possible to lock the door from inside, simply lack of delicate workmanship. The worst was the antipathic staff, they were like oldschool teachers rather then helpfull hosts. I think it is because it is a new hotel and the location of the hotel was for short stays. But staff needs to remember that Accor is a big group with different hotels, the stay maybe short in this hotel but it makes an unpleasent effect on the overcall group.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely Emrah Nizamoglu Front Office Manager

AccorHotels certified review
Anonymous Solo - 13/04/2017

Very good

TripAdvisor review
Hedi H Business - 13/04/2017
« Terrible service »

I never been served so bad in Pullman or any other Accor Hotel I was Platinum with A-CLUB Accor for more than 5 year and i'm not wrong to change to SPG i think Personnel are not friendly at all no one give u a correct answer I booked my room with a lounge access which is closed and everyone send me into a place from restaurant to lobby bar to reception and again and again .... in the restaurant they send us out i'm sooooo upset !!!! I called accor customer service they said to me that they will call the hotel and ring me back but no way no one called me and even the hotel didn't react ???????? i'm client since long time and i'm really shocked !!!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Pullman Istanbul Airport and Convention Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emrah Nizamoğlu Front Office manager

TripAdvisor review
Business - 03/04/2017
« Very nice »

I'll be back next time. Executive suite and lounge at the 12th floor are nice ; just add some extra beverage at lounge...! Restaurant could be improved. Hope to be upgrated again as a platinum member.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest , We very much appreciate your comments regarding your stay at the Pullman Istanbul Airport and Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emrah Nizamoglu Front Office Manager

AccorHotels certified review
Anonymous Business - 20/03/2017

Waited for a Navette at the airport that never came and a check in of 40 min

AccorHotels certified review
Anonymous Solo - 17/03/2017

Very pleasant people working at the front desk. Very nice personal but a very low breakfast level not the one we could expect from a 5 star hotel and definetely far fro any breakfast I had in any pullman hotel in my life. I have been staying in this hotel more than one year... The other big problem was the air conditioning. it was erratic in most of the rooms and could not be fixed. Again with the friendship of the personal, I would have stayed in this hotel even further if my company ( THY) did not force me to leave the hotel as their main partner in hotel industry has now changed. I have been sent to HYATT Hotel in Atakoy and I have to admit that this hotel in superior compared to the pullman hotel.

TripAdvisor review
Family - 15/03/2017
« Nicely appointed hotel - conveniently located. »

Lovely reception, bar area. Nice rooms. Good breakfast. Excellent pool, fitness, and spa facilities. Nice staff, but communications could be better. Shuttle bus did not arrive for airport pickup at scheduled time, requiring us to take taxi. Access roads to/from hotel must be improved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Constantine , We very much appreciate your comments regarding your stay at the Pullman Istanbul Airport and Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sinem Oruk Guest Relations

AccorHotels certified review
Anonymous Business - 05/03/2017

bathroom was dirtly despite i indicated this to reception nothing was done, either for the non working cooling syst. In room it could.get under 24 degrees and i couldnt sleep. The breakfast not even a descent coffee i had to.pay extract for an expresso... I m really dissapointed being in other pullmans before this is far from expected standing and is not worth the price. This is not acceptable

AccorHotels certified review
Anonymous Business - 27/02/2017

Rooms - good TV - many channels but not english Gym / SPA - v good Restaurant - average. Not good the waiter decided to stir my half drunk orange juice using my straw! no reply to this email i sent to front desk. they informed me it had been forwarded to management. This is my second stay at this Pullman and maybe my last. Your shuttle service is only every 2 hours but my business meetings are always 0915 to 1645 at the airport. This means using shuttle I have to get there an hour early and wait almost two hours to come back after work. An extra 3 hours to my working day. If I take taxi from hotel I have to wait up to 20 minutes or more. If I try to take taxi from airport many drivers do not want to take me to Pullman because its near, they alway fighting say take shuttle or they want extra money. Some drivers want 40try when the actual cost is around 15try. Its not a good to stay at Pullman if there is bad experience just getting there and back. Please consider making shuttle hourly or add hotel to airport at 0900 and airport to hotel 1730. I have to come to Turkey for 1 week twice a year or more, if there is no improvement for next trip, most likely I stay elsewhere.

AccorHotels certified review
Anonymous Business - 24/02/2017

OK. Unsatisfied a window was left open and this did not seem to be a concern and to get a second key card for the room for 45 minutes so i could leave the room to allow it to heat up. Room was nice , clean and tidy. Restaurant was ok, shame it was not turkish food.

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