Novotel Yanbu Hotel 4 stars

TripAdvisor rating 4.5/5 53 reviews
Novotel Yanbu
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Room 1

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Hotel extras

  • Outdoor swimming pool

  • 10 minutes' drive from Yanbu Airport

  • Spa and fitness facilities

  • On King Abdulmajid Corniche Road

  • Spacious meeting rooms and event hall

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • KING ABDEL MOHSEN
  • Languages spoken at the hotel
  • Laundry
  • Currency exchange
  • Porter
  • Room for hearing impaired guests
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Outdoor playground for children
Business services
  • 1 meeting room(s)
  • Business centre
  • Copy/print service available
Information message

https://novotel.accorhotels.com/gb/middle-east/index.shtml

Hotel location

Novotel Yanbu

Prince Abdulmagid bin Abdulaziz
King Abdulmajid Corniche Road
P O Box 313
41912
yanbu
saudi arabia

Tel: +966143980000

Fax: (+966)143980009

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    KING ABDEL MOHSEN At 15km / 9 miles - Shuttle free

GPS :24.079204, 38.029633

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Superior Room with 1 kingsize bed and sofa, Sea view or City View

  • Max. number of persons: x2
  • Area: From 33
  • Views: Sea side, Pool side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 2 single beds and sofa, Sea view or City View

  • Max. number of persons: x2
  • Area: From 33
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Multimedia hub(...)

Junior Suite with 1 kingsize bed , Sea View or City View

  • Max. number of persons: x4
  • Area: From 49
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Multimedia hub(...)

Superior Suite 2 Bed Rooms with 1 double bed and sofa, Sea View or City View

  • Max. number of persons: x4
  • Area: From 97
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Multimedia hub(...)

Our restaurants and bars

TRIO

Type of cuisine: International

Whether you fancy lunch, dinner or just a cocktail, Trio welcomes you in a sophisticated, comfortable and relaxing atmosphere. On the menu: delicious world cuisine!

Lunch

12:00 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA MODE CAFE

Photo non contractuelle / Strictly non binding

LA MODE café located in the lobby, open for beverages and light meals 24/7.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 40 m²

  • Maximum capacity: 30 people

  • Maximum banquet capacity: 20 people

Find out more
Novotel Yanbu Meeting Room

Our guest reviews for
Novotel Yanbu

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

230 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

53 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Nice hotel

Customer review rating 4.3/5

Abdullah A. Business - 14/04/2019 AccorHotels certified review

very good hotel

A.

Customer review rating 4.3/5

Faisal Families - 14/04/2019 AccorHotels certified review

It was wonderful.

Pharmacist

Customer review rating 4.3/5

Ahmad R. Business - 13/04/2019 AccorHotels certified review

Not good

Bad behavior from the Hotel and its management

Customer review rating 4.3/5

Djamel E. T. Families - 02/04/2019 AccorHotels certified review

I'm really desappointed regarding the bad welcoming behavior of the hotel. As usual and as a loyal client of the hotel, I made the online reservation using my credit card as a guarantee only and I always paid cash on arrival. I called the hotel and confirm that I'm coming late and confirm my arrival, the woman at the help desk confirmed it to me, unfortunately half an hour before my arrival another employee charge my credit card of the first night as if I did not come!!! Once arrived to the hotel I ask politely to return the charged money to the credit card and I will pay the total cash, unfortunately their response is that the hotel can't return the charged money!!? Is this a 4 star Accor hotel!? Or a banlieu motel !!!? The most desappointed thing is the behavior of the manager, he should be able to act better with a loyal client and a silver member of Accor hotel. I still insist on the returning money to my credit card of the first night and I will pay it cash. I Oppened a ticket with the Acorr customer care and sent many email to the hotel administration, 11 days passed without a feedback!?

Dear Djamel Eddine T., Good Day… thank you for sharing your experience and allow me to apologize for any misunderstanding or any inconvenient occurred. Second , let me assure you that due to our policies and procedures during the high season or when we are full , we try our best to make all our bookings guaranteed which comes from all our segments. We usually charge same day one night to guarantee the booking. Our guest relations makes sure on daily basis calling all arrivals to make sure they are arriving on time , especially on high occupancy and makes sure that the booking guaranteed. As for the guest wanted to pay cash , he could have informed ahead before his arrival . At the end we didn’t do anything wrong but implementing our rules that we usually do with all our guests. Sincerely,

Good hotel, but some rooms are having bad views

Customer review rating 4.3/5

Anonymous Families - 25/03/2019 AccorHotels certified review

Good hotel

poor hotel

Customer review rating 4.3/5

Bader K. Couples - 22/03/2019 AccorHotels certified review

It shows that this hotel is not following the global standards for Accor hotels, although its located in a small City like Yanbu, services should represent the name of the hotel

Comfortable stay in Yanbu

Customer review rating 4.3/5

Ahsan S. R. Families - 19/03/2019 AccorHotels certified review

It was great. From booking to room to food all was great.

It was very good

Customer review rating 4.3/5

Mohammed A. Business - 19/03/2019 AccorHotels certified review

Comfortable room and good service was implemented to me

Great

Customer review rating 4.3/5

Ahmed A. Business - 10/03/2019 AccorHotels certified review

The room was cleaned except I noticed a bad smell in the bathroom. The bathroom ground wasn’t cleaned and the trash. The smell of urine and smoking was in the bathroom. the pillows filling were consumed and wasn’t comfortable. Last thing when I called the laundry or the housekeeping asking to wash & iron one item of my clothes the guy who answered me couldn't speak either English neither Arabic. In general the stay at the hotel was limited satisfaction. Thanks and I apologize for any inconvenience I caused to you.

Great experience

Customer review rating 4.3/5

Siddharth D. Business - 07/03/2019 AccorHotels certified review

Beautiful location infront of Sea. Good hospitality, clean rooms. In short it was great.

Good staff & clean room.. Mr. Fayez ( reception man ) very helpful

Customer review rating 4.3/5

Abdullah S. Business - 02/03/2019 AccorHotels certified review

Good staff & clean room.. Mr. Fayez ( reception man ) very helpful

Standard, nothing outstanding.

Customer review rating 4.3/5

Gavin B. Business - 21/02/2019 AccorHotels certified review

My stay was 16 nights on a business visit purpose. I found the hotel to lack communication and collaboration between certain departments. For example, if I called house keeping to clean my room they would not come for upto 8 hours, this is highly inconvenient when working shift patterns. They would refuse to take away room service plates, these could sit outside the door or guests rooms for days. Laundry would not arrive without me calling and asking for it days after putting it in. Reception made has a miscommunication with myself regarding a check out on and failed to book transport when required. The room service never provided food that was on the menu, for example the grilled chicken came with French fries and not the stated mash and mushrooms. The leisure facilities were very basic, 'precore' equipment is one of the cheapest brands available in Saudi Arabia and requires a lot of maintenance, as does the aircon in the gym area. Overall I would say small improvements within communication between teams would make a big difference.

Lovely experience

Customer review rating 4.3/5

Asim B. Couples - 11/02/2019 AccorHotels certified review

Welcoming and helpful reception staff Superb knowledge of areas of beauty by the staff

why is my last stay not credited to my accor account?

Customer review rating 4.3/5

Noreens P. O. Business - 06/02/2019 AccorHotels certified review

hi! may i know why mypoints were not credited to my account. instayed last jan 14 to 17. 2019.

Nice furniture and Good service

Customer review rating 4.3/5

T. A. Business - 06/02/2019 AccorHotels certified review

comfortable stay and good service. Nice Breakfast. Please try to improve Check in time, I did check in online but receptionist told it does show in system. I had a requested a shuttle service but it was not provided.

Good stay

Customer review rating 4.3/5

Dr. S. A. Friends - 05/01/2019 AccorHotels certified review

Novotel hotel has a very fine place opposite to the sea . This is not my first time to stay in this hotel . The most I like is to sit around the swimming pool with my friends smoking my Cigar . The only thing I think the hotel staff should think about it is how to serve good lunch and dinner with less cost , this is because is not a big city and it is easy for guests to get their lunch and dinner outside the hotel while it is better for both hotel and guests to pay for it inside the place .

Agood stay

TripAdvisor rating 4.5/5

Curiosity02098633712 Friends getaway - 05/01/2019 TripAdvisor review

Novotel has a fine place opposite to the sea . This is not the first to stay there . I like to sit around the swimming pool with my friends smoking my Cigar . The only thing I think that hotel staff should review is the meal prices because Yanbu is a small city and guests may leave getting their lunch and dinner looking to find it outside the hotel , the prices outside are so much less .

Great

Customer review rating 4.3/5

Abdullatif M. A. Business - 03/01/2019 AccorHotels certified review

Nice place, clean, quite, near to airport and clean

Good Stay

Customer review rating 4.3/5

Naveen S. Y. Business - 05/12/2018 AccorHotels certified review

The room was good and Hotel was in nice location. It would be nice to have the room much clean.

Not bad

Customer review rating 4.3/5

A A. B. Business - 16/11/2018 AccorHotels certified review

We checked after 7pm ; so excised dinner was bad and took time to order food; breakfast was better, overall Ok, but the hotel management must focus more about the service; thanks to Nabeel he tried he’s best to serve me.

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