Hotel - Novotel Yanbu
Novotel Hotel Novotel Hotel

Novotel Yanbu Hotel

Our hotels AccorHotels
4.5/5 35 reviews
All hotels in Yanbu
See on a map
  • The hotel does not have wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 450.00 SAR Non member rate
From 450.00 SAR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • Reduced mobility rooms
  • 100% non-smoking hotel
  • KING ABDEL MOHSEN

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 1 meeting room(s)
See all services

Hotel location

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 97 reviews

Our guest reviews for Novotel Yanbu

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 35 reviews
AccorHotels certified review
Philip A. Solo - 04/02/2018
« Welcoming, enjoyable, accomodating »

My experience of staying at Yanbu Novotel was enjoyable and relaxing. If I have a small complaint, it was that the main course lunch dishes were not as hot as they should have been.

AccorHotels certified review
Mohammed S. Families - 21/01/2018
« Relatively good hotel BUT didn't felt welcome and checkout experience was a nightmare »

will not return to this property again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammed S., Thank you for taking the time to tell us about your experience at the Novotel Yanbu. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hicham Elhallou General Manager

TripAdvisor review
Family - 21/01/2018
« Good Location But Arrogant Front Desk »

Didn't felt welcome at front desk. No welcome drink Or greeting. Front Desk Receptionist (Aasim) made a mistake in invoicing when i partially paid using my le club points. Front office Manager (Jehad) made an effort and figured it out the issue and sorted it out and apologized. the Receptionist however, didn't even had the courtesy to look in to it Nor apologize. as usual... he had his own excuses. very very Arrogant and not suitable for Hospitality services especially at Accor. will never use this property again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammeds, Thank you for taking the time to tell us about your experience at the Novotel Yanbu. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hicham Elhallou

AccorHotels certified review
Sultan A. Business - 01/01/2018
« sultan nasser »

Nice Hotel ,But Dont have Welcome Drink and I was late to sleep after midnight because the hotel guests were talking and smoking under my room

AccorHotels certified review
Ahmed Business - 31/12/2017
« It's OK but there are comments »

Stay was OK but have some comments: - Beds are not king size - House keeping wasn't doing a good service, stayed for 5 days and on the third figured out that I don't have shampoo, they don't refill the missing tea bags or sugar bags - Internet speed was so bad and it did affect the business I was doing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ahmed Magdy, Thank you for taking the time to tell us about your experience at the Novotel Yanbu. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. My name is Hicham Elhallou General Manager kindly take my number for your next visit call me direct 05… We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hicham Elhallou General Manager

AccorHotels certified review
Tony C. Business - 03/12/2017

Overall very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tony Cooper, We very much appreciate your comments regarding your stay at the Novotel Yanbu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Anonymous Business - 03/12/2017
« Comfortable room, good facilities and attentive staff. »

Very enjoyable. The initial room i was allocated had the air conditioning units outside the room, making sleep that evening very difficult. I spoke with reception regarding moving rooms and was immediately allocated another room with the concierge staff assisting with the transfer. Excellent room with good facilities. Good breakfast in the hotel and attentive service throughout the stay. Would definitely use again on my return to KSA.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Malcolm Pickles, We very much appreciate your comments regarding your stay at the Novotel Yanbu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Albarwani Business - 22/11/2017
« Al AlBarwani »

Everything was great , thanks to staff and General Manager he made my day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Al Barwani A., We very much appreciate your comments regarding your stay at the Novotel Yanbu. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hicham Elhallou General Manager

AccorHotels certified review
Amjed Business - 10/11/2017
« Very good »

.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amjed Elzubeir, We very much appreciate your comments regarding your stay at the Novotel Yanbu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Mohammed A. Business - 10/11/2017
« Not good »

Very bad welcoming very poor hospitality

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammed Alnwagha, Thank you for taking the time to tell us about your experience at the Novotel Yanbu. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Kindly if you can call me my name is Hicham Elhallou General manager @ Novotel Yanbu 05… We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hicham Elhallou General Manager

AccorHotels certified review
Ak Business - 07/11/2017
« Business Development Specialist »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abdulkarim Alluhaib, We very much appreciate your comments regarding your stay at the Novotel Yanbu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Quite L. I. Y. Business - 01/11/2017

Excellent. Except the sound prove window. It wasn't OK , room 221 , this is not all rooms issues ,from previous visit

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adel Bahadi, We very much appreciate your comments regarding your stay at the Novotel Yanbu. Sincerely,

AccorHotels certified review
Anonymous Business - 21/10/2017
« Mr »

When I asked the reception for arranging my airport drop they said they could not do it

Our hotel has responded to the review
Our hotel has responded to the review

Dear arunachalam ramaswami, At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. For your kind information in order to make sure to provide you with a Hotel car & driver kindly book your request at least one hour before. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Zaid Business - 12/10/2017
« Zaid »

This was the best Novotel hotel I ever stayed in. Large reception area, spacious rooms, nice breakfast and welcoming staff. My personal openion is based on my experience with many Novotel hotels in Europe, Middle East and arabian gulf countries.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zaid A., We very much appreciate your comments regarding your stay at the Novotel Yanbu. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hicham Elhalloiu General Manager

AccorHotels certified review
Shady S. Business - 30/09/2017
« Medical Representative »

It better that the last time

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shady Saqr, We very much appreciate your comments regarding your stay at the Novotel Yanbu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Marwan E. Business - 28/09/2017
« 3 business travelers »

We stayed 1 night in the hotel . The front desk team , are very friendly, supportive and local guys who can help giving good information about the city . Rooms are clean , specious, well decorated, and view of the sea is fantastic.

AccorHotels certified review
Omar S. Business - 27/09/2017
« Nuce hotel and clean »

Keep up the nice smell around the hotel.

AccorHotels certified review
Faisal H. Families - 21/08/2017
« Doctor »

I feel at home, the pepole working are so freindly . The Saudi Saff are soper nice, smiling and helpfull. if you can do somthing about the big lights against the building dosnot allow guests to enjoy the veiw. Also the company vedio playing on the lobby needs to be changed, emmajen running aver and over day and night. We had enogh of it. if you can use news channel and play it once after one houre

Our hotel has responded to the review
Our hotel has responded to the review

Dear Faisal H., We very much appreciate your comments regarding your stay at the Novotel Yanbu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Mohammed A. A. Friends - 01/08/2017
« Outstanding hospitality !! »

I would like to send a warm greeting to the fantastic team working at Novotel Yanbu, starting from check in to Room clean & comfort , room service , breakfast , spa & swimming pool & finally check out, it was a marvelous experience, the hotel staff were so helpful and available at every moment ! The rooms were so clean , comfortable & smelling good! Breakfast was full of variety choices , all were deliciously cooked ! "Thumps up!!" The hotel manager was also checking on guests for almost every time we were at the lobby , touching the needs of the guests ! I would totally recommend this hotel to a friend! Best regards Mohammed A. Entrepreneur & A Platinum Le Club Accorhotels Member.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammed A., We very much appreciate your comments regarding your stay at the Novotel Yanbu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hicham Elhallou Hotel General Manager

AccorHotels certified review
Mahmoud Families - 01/07/2017
« Mahmoud Ezzat »

overall was good , the accommodation , the service , except the reception waiting area needed to be larger

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mahmoud M., We very much appreciate your comments regarding your stay at the Novotel Yanbu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 450.00 SAR Non member rate
From 450.00 SAR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 4.7 km ibis Yanbu Saudi Arabia
ibis Yanbu Saudi Arabia Hotel
From
From 254.15 SAR Non member rate
From 241.44 SAR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in Yanbu
See rates