Hotel - ibis N'djamena La Tchadienne
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ibis N'djamena La Tchadienne Hotel

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3.9/5 258 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10,000  XAF
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • HASSAN DJAMMOUS
  • Reception open 24 hours a day
  • Currency exchange
  • Porter

Leisure and activities

  • Pool
  • Massage
  • Golf  (Nearby)
  • Tennis
    • Outdoor tennis court
    • Tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 1 meeting room(s)
See all services

Hotel location

Our rooms

  • 102 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • TV with on-screen billing info
    • WiFi in your room
    • Crib on request
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.9/5 AccorHotels Rating Based on 258 reviews

Our guest reviews for ibis N'djamena La Tchadienne

100% genuine reviews from our guests

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AccorHotels certified review
Prakash M. Business - 21/03/2018
« So so »

The experience was not bad either but cons are like rooms are very much small, mosquitoes are there in reception lobby, wifi not working, tv was also not working fine, I believe options for light in room was restricted, the quality of drinking water supplied smells and pros are breakfasts was good, reception staff were very good...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Prakash Maheswari, Thank you for taking the time to tell us about your experience at the ibis N'Djaména La Tchadienne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are working on the internet issue for a better solution. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olga DERING-Front Office Manager

AccorHotels certified review
Clement G. Business - 16/03/2018
« not worth the high cost for poor services and amenities »

Initial room assigned had a strong smell of sewage. when advised, the staff tried to convinced me and my colleague that it was not possible without actually going to check the room. we advised them that we would not take the rooms assigned and they had to change rooms. I stayed at the Ibis la Tchadienne during a recent work trip during which I was expecting to have access to an internet connection that would allow me to do work while in the hotel. I was advised that the internet was working perfectly. Carrying 2 iPhones mobile phones, 1 Android phone, and a laptop, I was never able to get a steady connection to the network in the hotel. I was advised multiple times that the "internet was working perfectly" and yet I was never able to connect. Most guests that I interacted with had the same feedback. it seemed that the staff was advised to provide simple contradicting messaging to all guests complaining about the internet. Additionally, when I checked out, I was advised that I would have to pay cash for my stay as the credit card machine was not working. I was directed to an ATM in the nearby Novotel and advised that Ibis would only take cash. this was very inconvenient and staff did not try to make any accommodation to help in any way. I will not recommend this hotel to my colleagues traveling to the area. the rooms are overly expense for poor customer service and no amenities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Giraneza, Thank you for taking the time to tell us about your experience at the ibis N'Djaména La Tchadienne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olga DERING-Front Office Manager

AccorHotels certified review
Matt Business - 09/03/2018
« Clean and functional, no internet »

The layout and comfort of the hotel is clean and just as you might find in any major European 3 star Ibis hotel. The Staff are helpful and smile and I would stay again if only a few things were fixed. The first - there was no internet for my entire stay. There is a signal and you get given a logon, but it never works and times out constantly. I was unable to do any work or emails for my entire stay - this pretty much makes the hotel unworkable for any business guest - for this reason alone, I will stay elsewhere next time. The second point was having "working ladies" in the reception/bar area. I did not want to be harassed each night by ladies offering me "a massage". Unprofessional and not what you would expect, the staff and security know what is going on here and they allow it freely.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Matthew, Thank you for taking the time to tell us about your experience at the ibis N'Djaména La Tchadienne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are working on the internet issue for the better solution. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olga DERING-Front Office Manager

AccorHotels certified review
Herve H. Business - 09/03/2018
« Pleasant but unreliable internet »

Very practical room will all the necessities. Limited choice of TV channels (even for news) Unreliable internet service. Not just in rooms but also in lobby Very nice breakfast buffet and airport shuttle available at 2 am ! Very pleasant staff (reception, housekeeping)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Henry, We very much appreciate your comments regarding your stay at the ibis N'Djaména La Tchadienne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Our sincere apologies for the internet connxion and the quality of the TV Channels,we are working on the issues. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olga DERING-Front Office Manager

AccorHotels certified review
Victoria Business - 20/02/2018
« Good »

The rooms are good and clean and beds extremely comfortable. Need to improve on: 1.provide internet WiFi 2. A television that is clear 3. Provide proper soaps and lotions.

AccorHotels certified review
Hycinth B. Business - 13/02/2018
« Mr »

I had fun. Thanks

AccorHotels certified review
K. F. Business - 10/02/2018
« I am happy with my stay »

Rooms are clean, staff are very helpful, I remember in particular a reception employee called Hamid who was very helpful and friendly, In my view, the ventilation in the rooms is not sufficient, very little fresh air comes in

AccorHotels certified review
Jude M. Business - 01/02/2018
« Engineer »

I loved the stay ,bed,hot shower,and the hospitality was very good

AccorHotels certified review
K. Business - 29/01/2018
« Just average »

Overall, the hotel location is good, the building is good, the room is nice, the bed and toilets are comfortable, but on the other hand, There is no internet access in the room, at the lobby, internet is not stable, and the TV images quality is below acceptable level.

AccorHotels certified review
Tubonemi I. Business - 28/01/2018
« Dissatisfied »

Poor payment options as my company(Baker Hughes) employees uses visa card only and your hotel do not have the facility for visa card payment. Poor internet services as I have to change room to be able to use the internet, the television in my room was not even clear/stable for me to watch. your room service rate is even higher than the hotel I stayed the last time I visited Ndjamena and they their services in the issues I raise here are good. Regards.

AccorHotels certified review
Anonymous Business - 21/12/2017

Internet wifi was not at all good to be improved on priority. Room service was optional with high excess charges, this could be looked into. Everything else was fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Tendolkar, We very much appreciate your comments regarding your stay at the ibis N'djamena La Tchadienne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please also receive our sincere apology for the internet connexion,be assured that we are working to improve the quality. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olga DERING-Front Office Assistant Manager

AccorHotels certified review
Steve Business - 09/12/2017
« No help to take bags in rooms up/down »

The welcome service left much to be desired. There is no lift and I had to take my heavy bags myself to my rooms. I would have understood it if there were lift like in other ibis hotels even budget level I stayed in Europe. This is totally unacceptable and needs to be improved. The other thing is, there was no Internet for many days and no solution was provided. However, other services were fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Banza , Thank you for taking the time to tell us about your experience at the ibis N'djamena La Tchadienne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olga DERING-Chef de Réception Adjoint

AccorHotels certified review
B. S. Business - 20/11/2017
« Acceptable. »

I enjoyed the clean environment and fiendly staff. However, the internet connection wasnt up to my expectation and I had to use my phone's hotspot during the entire stay. Also, I didnt get any complementary drink despite the fact that it's a priviledge to accor members. I have noticed in the past that I had to request it which feels like begging. This time round I didnt ask for it although I gave my membership number and didnt get it. It would be great if such advantages are automatic because then guests feel their loyalty reward otherwise it's tricky.

Our hotel has responded to the review
Our hotel has responded to the review

Dear S. B., We very much appreciate your comments regarding your stay at the ibis N'djamena La Tchadienne. It is always a pleasure to receive a feedback,it helps to encourage and improve the services.Please receive my sincere apology regrading your welcome drink,it's your right and we will make sure that it will not occur in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olga DERING - Front Office Assistant Manager

AccorHotels certified review
Gopal K. Business - 13/11/2017
« Pleasant and peaceful »

Pleasant and peaceful

Our hotel has responded to the review
Our hotel has responded to the review

Dear venugopal K., Thank you very much for your nice words regarding your stay with us,we really appreciat it. See you soon ! Olga DERING - Front Office Assistant Manager

AccorHotels certified review
Guy B. Business - 30/10/2017
« Mr »

The people working for you at the reception are very nice. The food was good but always the same after 3 weeks. The staff should eat after the guest are served. Most of the time there was no food available for the guest because the staff had ate first. The cleaning for the dinning room should take place prior to 7 AM... It is not the time to clean when people (guest) sit down for breakfast. The Internet is absolutely not functioning as per Accor standard. Hope this could help. Warm regards

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., Thank you for taking the time to share your thoughts regarding your stay at Ibis La Tchadienne. We take all customer feedback seriously, please rest assured that your comments will be taken into consideration by the team. We are sorry to read that some elements of your stay didn't meet your expectations such as the breakfast that we have all the necessary items,and it's up to the guest to make his choise.The food set up at the lunch time is only for employees,we only serve breakfast in the morning and all the guests take their lunch or dinner at Novotel,you can order and you can be served at Ibis as you request. We hope we might have the opportunity to welcome you back and improve your opinion of the hotel in the future. Olga DERING - Front Office Assistant Manager

AccorHotels certified review
Roy-king G. Business - 03/10/2017
« Difficult »

The rooms are ok and well cleaned most of the times. Internet and Cable TV are never working. Its one (1) year now that I have been a regularly visitor to IBIS and it is just disappointing that Internet and TV are never working. To add pain to the already difficult situation, omelet is now billed separately from breakfast. terrible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roy King G. Tchouasso, Thank you for taking the time to tell us about your experience at the ibis N'djamena La Tchadienne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that the internet issue is being resolved and the TV is working properly,may be sometimes the satellite is disturb as we are in the raining season.As for the omelet we have reviewed the room rate less,that is why the omelet has been removed but we respect the Ibis breakfast standard and we have boiled eggs already in the buffet. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olga DERING -Front Office Assistant Manager

AccorHotels certified review
B. S. Business - 19/09/2017
« Mrs »

The room was okay type and clean. Internet wasnt working. I was in the hotel in Mars 2017 and it was the same thing with the internet. I was very disappointed. At least, you could from the booking phase let the clients know that internet doesnt work and why not even give them a discount if they still decide to stay at IBIS. Regarding breakfast, again same comment as in Mars 2017. The menu hasnt change and it is similar every day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Balkissa, Thank you for taking the time to tell us about your experience at the ibis N'djamena La Tchadienne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The good new is that actually every is set up and the internet is working properly.As for the breakfast,we respect the standard of Ibis Hotels Worldwide and it's up to you to choose what you would like to have in the plate. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards Olga DERING - Front Office Assistant Manager

AccorHotels certified review
Tim Business - 23/08/2017

Generally pretty good but the internet service was appalling and the TV didn't work well.

AccorHotels certified review
Ishegh E. K. Business - 26/07/2017
« very good »

my stay was very nice . I look forward for another longer and pleasant stay again.

AccorHotels certified review
M. M. Business - 18/07/2017
« Relaxing and made me feel at home in Ndjamena »

I am a fan of Ibis chain of hotels and always my choice of hotel because the facility is very clean and homely. I arrive yesterday from Goz Beida on mission and was extremely exhausted. Arriving at Ibis hotel re-energized because I could sleep without worrying about hygiene or mosquitos.

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