ibis Styles Kyoto Station Hotel

Dear Ms. D., Thank you for taking the time to comment on your recent stay at ibis Styles Kyoto Station. We are pleased you enjoyed the room, breakfast and our location. We are conveniently located right across the street from Kyoto station and close to restaurants and shopping malls. We are lucky to have Kyoto Station just outside the hotel which enables you to travel around the city with ease. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Front Office Manager Mariko Yamamoto ibis Styles Kyoto station

Dear Mr. SEEBOHM, Thank you for your comments regarding your stay at the ibis Styles Kyoto Station. I am so pleased that you enjoyed your time with us. It is always a pleasure to receive positive feedback. We appreciate your loyalty towards Accor Hotels and look forward to welcoming you again in the future. Kind regards, Front Office Manager Mariko Yamamoto ibis Styles Kyoto station

Dear Mr. CHEOK, Thank you for taking the time to offer your feedback regarding your recent stay with us. We are glad that you found our location so convenient for your travel needs. As you mentioned, we are very close to the Kyoto station. Having Kyoto Station just outside our entrance door is certainly a bonus for easy travel around the city and out to the next destination. However we apologize that we cannot respond to your expectations regarding the size of the room. We appreciate your loyalty towards AccorHotels and look forward to welcoming you again in the future. Kind regards, Front Office Manager Mariko Yamamoto ibis Styles Kyoto station

Dear Kylie, We very much appreciate your comments regarding your stay at the ibis Styles Kyoto Station. I was pleased that you found the location of the hotel convenient. We are fortunate to be in a prime location close to Kyoto station. Our team makes every effort to ensure our guests enjoy their experience here and I am pleased you have found it to be pleasant. We are look forward to your next visit. Sincerely, Assistant Front Office Manager Junichi Morioka Ibis Styles Kyoto station

Dear ARM, We very much appreciate your comments regarding your stay at the ibis Styles Kyoto Station. We were pleased that you found the location of the hotel to be convenient. Based on opinions and impressions received from customers, we will strive to be more satisfied so as to lead to improved service in the future. We are look forward to your next accommodation. Sincerely, Assistant Front Office Manager Junichi Morioka Ibis Styles Kyoto station

Dear Ms.TAN Thank you for your comments regarding your stay at the ibis Styles Kyoto Station. It is always a pleasure to receive positive feedback. I was pleased that you found our team to be helpful and friendly. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you to ibis Styles Kyoto Station again in the future. Kind regards, Front Office Manager Mariko Yamamoto ibis Styles Kyoto station

Dear Mr. TANG, Thank you for your comments regarding your stay at the ibis Styles Kyoto Station. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Front Office Manager Mariko Yamamoto ibis Styles Kyoto station

Dear EVA RISTIC, Thank you for your comments regarding your stay at ibis Styles Kyoto Station. I was pleased that you enjoyed your time with us and you found the location of the hotel convenient. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assistant Front Office Manager Junichi Morioka Ibis Styles Kyoto station

Dear Mr. Randy Thank you for taking the time to offer your feedback regarding your recent stay with us. We are so pleased that you enjoyed your time with us and you found the hotel to be conveniently located. Your feedback is valuable to us, and can help a lot of like-minded travelers as they plan their next trip. We appreciate your loyalty towards Accor Hotels and look forward to welcoming you again in the future. Kind regards, Front Office Manager Mariko Yamamoto ibis Styles Kyoto station

Dear Mr. MIN WEI Thank you for passing on your comments regarding your recent stay at ibis Styles Kyoto Station. I appreciate your kind words towards our staff. We continue to strive to make sure all of our guests have a comfortable stay and pleasant experience with us. However I apologize for the inconvenience caused on this occasion. I did note your comments regarding the internet problems you experienced which will be passed on to our Information System Manager for further investigation. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We appreciate your loyalty towards Accor Hotels. Kind regards, Front Office Manager Mariko Yamamoto ibis Styles Kyoto station

Dear Mr. TonyW Thank you for taking your time to tell us about your experience at the ibis Styles Kyoto Station. I understand your frustrations however when an advance purchase rate is booked it is very clearly stated under the terms and conditions that it is non-refundable and non-changeable. If a fully flexible rate is purchased directly with Accor we are happy to make changes to the reservation without a fee. However we apologize that we cannot respond to your expectations regarding the size of the room. Please try a Standard Twin room or a Standard Queen room which is bigger than single room on your next visit. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Front Office Manager Mariko Yamamoto ibis Styles Kyoto station

Dear Arun, Thank you very much for using Ibis Styles Kyoto Station this time. Regarding breakfast, we can not respond to your expectations, we apologize. Based on opinions and impressions received from customers, we will strive to be more satisfied so as to lead to improved service in the future. We appreciate your loyalty towards Accor Hotels and look forward to welcoming you again in the future. Sincerely, Assistant Front Office Manager Junichi Morioka Ibis Styles Kyoto station

Dear HERY TOH, Thank you for taking the time to pass on your feedback regarding your stay at ibis Styles Kyoto Station. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I did note your comments regarding the internet problems you experienced which will be passed on to our Information System Manager for further investigation. I apologize for the inconvenience caused on this occasion. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your loyalty towards AccorHotels and it is our hope that you will give us the opportunity to better serve you in the future. Kind regards, Front Office Manager Mariko Yamamoto ibis Styles Kyoto station

Dear　Mr. ISHAM We appreciate your comments regarding your stay at the ibis Styles Kyoto Station. I was pleased that you found the location of the hotel convenient. We are fortunate to be in a prime location close to Kyoto station. Your feedback is valuable to us, and can help a lot of like-minded travelers as they plan their next trip. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Front Office Manager Mariko Yamamoto ibis Styles Kyoto station

Dear Ms.J Tong I appreciate you sharing your feedback following your stay at ibis Styles Kyoto Station. I am grad that you were happy with the location. However we do apologize that the restaurant was very crowded as many people went to restaurant same time. Thank you again for your time and I do hope we can welcome you back to the hotel in the near future. Kind regards, Front Office Manager Mariko Yamamoto ibis Styles Kyoto station