Hotel - MERCURE TBILISI OLD TOWN
Mercure Hotel Mercure Hotel

MERCURE TBILISI OLD TOWN

Our hotels AccorHotels
4.5/5 320 reviews
All hotels in Tbilisi
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 119.00 USD Non member rate
From 107.10 USD Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • TBILISI
  • Languages spoken at the hotel
    • English
    • Russian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Room for hearing impaired guests

Leisure and activities

  • Well-being
    • Massage (Paying)
    • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24/7
    • Opening hours : Week-end 24/7

Business services

  • 1 meeting room(s)
  • Self service business centre
See all services

Hotel location

Our rooms

  • 102 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 6 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Safe deposit box in room
    • Free in-room mineral water
    • Work desk in all rooms
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 1,308 reviews

Our guest reviews for MERCURE TBILISI OLD TOWN

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 320 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Jerry D. L. Friends - 15/06/2018
« Excellent »

We transferred after one night from the Rooms Hotel. Everything about Mercure was a 100% improvement.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jerald De L., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

AccorHotels certified review
Cheuk Friends - 13/06/2018
« Super-convenient location with international-standard mod cons »

Just a few minute's walk to the Old Town and walking distance to explore much of Tbilisi's main attractions, we couldn't have asked for a better location for the hotel. The decor is tasteful and modern, a standard room is of a decent size with storage space for 2 people's luggage without cluttering. WiFi is reliable of a decent speed to work from, and the selection of TV channels are what I'd expect from an international chain. Check-in was efficient and the concierge was very knowledgeable with recommendations when we asked for a city map. In summary, no quibbles and excellent value for money if you are looking for fuss-free comfort to focus on sightsighseeing in Tbilisi.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cheuk-Yin C., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

AccorHotels certified review
A. M. Families - 12/06/2018
« Great experience continued »

Have been visiting the mercure Old town tbilisi since Nov 2016. the staff is very helpful and polite. the atmosphere is friendly and refreshing. Keep it up.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. A., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

AccorHotels certified review
James H. Friends - 12/06/2018
« Welcoming staff and nice, comfortable, modern accommodation. »

Check in/out process was simple and effortless. Accommodations were very comfortable and well equipped. Sky Lounge was a great place to relax and take in the scenery.

Our hotel has responded to the review
Our hotel has responded to the review

Dear James, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

AccorHotels certified review
Adel A. Families - 05/06/2018
« Lafl staying »

Comfortable stay and great experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adel A. Jama A., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

AccorHotels certified review
Alison P. Couples - 04/06/2018
« Very satisfied »

Very clean hotel and staff very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alison p., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

AccorHotels certified review
Maxim Solo - 02/06/2018
« Great Brand new Hotel in the Heart of Tbilisi »

Everything was fine ! As a Loyalty Program Member of Accorhotels many years i was complimentary upgraded to the bigger room with fantastic view to the Old Tbilisi. The room was spacious and stylish !Honestly,i'm planning to come back to Tbilisi and stay again in this Hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maxim, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

AccorHotels certified review
Michlin D. Friends - 31/05/2018
« happy »

I like Mercure Hotel, but i expect more care about your membership, example i stay for 4 nights, i expect to send me plate of fruits , or one time spa free... should membership, fill is lucky because we have this membership.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michlin D., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. PS.SPA facilities are free of charge for our hotel guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

AccorHotels certified review
D. A. Families - 30/05/2018
« Very good stay »

Our stay was very comfortable. Hotel is very nice and rooms are very clean. All staff everywhere are smiling and provide good service, we want to mention Kristy from reception she helped us very much on check out day. Thanks!

Our hotel has responded to the review
Our hotel has responded to the review

Dear A. D., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team specially with Kristy. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

AccorHotels certified review
Yuli V. Business - 27/05/2018
« Preferable place to stay in Tbilisi »

Excelent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yuli, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

AccorHotels certified review
St… Couples - 25/05/2018
« very noisy location »

staff fantastic ,clean, restaurant on the roof just breathtaking ,but noise unacceptable,certainly not for a trip to rest !!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roman, Thank you for taking the time to tell us about your experience at the Mercure Tbilisi Old Town. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. PS.necessary note added to the profile notes for quite room(not on road side) in future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. FEEL FREE to contact with me directly via H9… during your next stay for any assist. Sincerely, Erdogan Sahin General Manager

AccorHotels certified review
Anonymous Couples - 24/05/2018

Nice service, and roof top restaurant was great. But there was too much noise from the street.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vegar, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

AccorHotels certified review
Ina Business - 16/05/2018
« Seamless stay (almost) »

Everything was as expected of Mercury. The checkout process was a bit slow though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ina R., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

AccorHotels certified review
Anonymous Business - 08/05/2018
« good »

should be fixed air condition device on the ground floor

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aliaksei B., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

AccorHotels certified review
Premiumcattleclass Business - 07/05/2018
« Excellent Stay in Mercure Old Town Tbilisi »

My expectations were exceeded in all respects. An excellent hotel that is well run, efficient, friendly and excellent facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Toby A., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

AccorHotels certified review
Andrey Business - 05/05/2018
« Very well »

Nice clean hotel room with comfortable bed. Good location. Excellent breakfast. Fast check out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andriy G., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

AccorHotels certified review
Ac Friends - 02/05/2018
« Comfortable stay in a great location. »

The Mercure is perfectly located to explore Tbilisi. Rooms are comfortable, wifi is good and we loved the Sky Bar terrace - lovely place to hang out and enjoy the views. If I were to add one slight negative it's that there isn't really any character to this hotel and zero engagement with staff. It feels very much like a business hotel. Also, tea & coffee in our room was only intermittently replenished. It would be nice if breakfast were included in the room rate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexandra, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

AccorHotels certified review
Tatiana Business - 01/05/2018
« Great hotel with friendly staff and superb service »

I enjoyed my stay immensely

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tatiana F., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

AccorHotels certified review
Anonymous Families - 24/04/2018

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ronit S., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

AccorHotels certified review
Amir Business - 21/04/2018
« Could be better »

My staying was in room 606, which located besides the 6th floor corridor entrance door. I woke up many times during the night because of the loud noise of the door closure by other guests. I recommend to replace both entrance and room doors with a better noise sealed one. I also recommend to provide the tooth brush kit in the room. The room was very clean and the Air Conditioning works very well. Thanks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amir Sarvi, Thank you for taking the time to tell us about your experience at the Mercure Tbilisi Old Town. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Erdogan Sahin General Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 119.00 USD Non member rate
From 107.10 USD Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 1.1 km ibis Styles Tbilisi Center
ibis Styles Tbilisi Center Hotel
From
From 99.00 USD Non member rate
From 94.05 USD Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in TBILISI
See rates