Hotel - MERCURE TBILISI OLD TOWN
Mercure Hotel Mercure Hotel

MERCURE TBILISI OLD TOWN

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4.5/5 282 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 115.20 USD Member's rate Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • High-speed Internet
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Breakfast
  • Massage
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • High-speed Internet
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioning
  • TBILISI
  • Languages spoken at the hotel
    • Russian
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Cash machine  (Nearby)

Leisure and activities

  • Massage

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24/7
    • Opening hours : Week-end 24/7

Business services

  • 1 meeting room(s)
  • Self service business centre
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Hotel location

Our rooms

  • 102 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Safe deposit box in room
    • Free in-room mineral water
    • Crib on request
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 978 reviews

Our guest reviews for MERCURE TBILISI OLD TOWN

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 282 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Я. Business - 17/11/2017
« Zz »

Alles gut

AccorHotels certified review
Stein W. Business - 16/11/2017
« Overpriced 3 star hotel with severe shortfalls »

5 days stay with colleagues. The hotel is modern with nice furnishing and good comfort both in common areas and rooms. However, there are severe malfunction in several areas. It is not possible to regulate temperature in the room, and I was sweating every night. Windows can not be open due to heavy traffic and air pollution outside. My bed sheets/linen was not changed the first 4 days. Food offerings for breakfast was limited and quality was mediocre or plain bad. I am sad to say that this hotel cannot be recommended, and I am very dissatisfied with value for money.

AccorHotels certified review
Boris Business - 14/11/2017
« Very good, as usual »

Perfect hotel to stay during business trips in Tbilisi

AccorHotels certified review
Francis Friends - 06/11/2017
« Location & Hospitality is superb »

Hotel rooms,Restaurant and other facilities was so good. Had good Breakfast spread was nice.Approach of staff also was commendable.Our rooms AC ( 408) had little cooling issue otherwise over all was really good Francis

AccorHotels certified review
A S. T. Business - 30/10/2017
« It was as good a hotel as I ever stayed in. »

Friendly efficient staff, clean rooms. It was all good.

AccorHotels certified review
Al Business - 24/10/2017
« excellent and very central in Tbilisi old town »

perfect except for the breakfast which was cold.

AccorHotels certified review
Chris Solo - 17/10/2017
« Chris »

Hotel is well located and appointed. ALL staff were friendly and helpful. I had no problems whatsoever. Breakfast buffet was abundant.

AccorHotels certified review
Anonymous Business - 16/10/2017
« Was good and correct »

room was clean, spacy enough, facilities and wifi worked well

AccorHotels certified review
C. Z. Solo - 13/10/2017
« Good service with an excellent location »

Very friendly front staff greeted me at check in which made it a very good start of the stay. The room service was also good.

AccorHotels certified review
Eduardo T. Solo - 13/10/2017
« Excellent service, confortable room and good location »

The hotel is located near the old town and major touristic attractions. I would say that the attention of all staff and their will to satisfy you and make your stay enjoyable is the mark of this hotel. The rooms are good and confortable, much bigger and nicer that other experiences with the Mercure Hotels. The breakfast is excellent and food in the restaurant is also good. Mercure Hotel Old Town is a very good option in Tbilisi.

TripAdvisor review
Zhiandyc Solo travel - 12/10/2017
« Good service with an excellent location »

Very friendly front staff greeted me as check in which made it a very good start of my trip The room service was as good as the limo service. The quality of the food served via the room service actually was not as good as other accor hotels in south east asia.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

AccorHotels certified review
Ahmad Solo - 11/10/2017
« Comfort »

Nice, clean and comfortable hotel.

AccorHotels certified review
Valeriy N. Business - 11/10/2017
« Territory Manager »

Satisfied. Great hospitality.

AccorHotels certified review
Anonymous Solo - 11/10/2017
« Mr »

The hotel is in a good location and was clean with helpful staff. However the room which I stayed in was towards the front near the main road and the noise from the traffic was constant day and night.

AccorHotels certified review
Hemant M. Business - 07/10/2017
« Excellent »

Quick and easy check-in service. Nice room and a great shower

AccorHotels certified review
Maris Business - 06/10/2017
« Okay »

I lived in room 516. there was an small trouble with my bath door. When I closed door I found out that locker is broken and I can't get out of bath, i was in the trap. Door was closed inside. Fortunately I took my phone and I called to my colleague to help me and ask reception to help me get out. Hotel stuff opened the door and fixed the door, but from the administration of the hotel I didn't get any excuses or compliments for this inconvenience, this is a very serious case, if I didn't take my phone what I am gonna do? stay the hole night in the cold bathroom before stuff find my in the morning?? This is absolutely not appropriate approach to the service

AccorHotels certified review
Tom S. Solo - 04/10/2017
« Smallest 4* room I've ever stayed in »

Staff very friendly and attentive. Hotel very CLEAN throughout. Dining room cuisine excellent. Except for the cell like room a most enjoyable stay.

AccorHotels certified review
Anonymous Couples - 29/09/2017

Excellent service, good quality room - comfortable bed, modern bathroom, complimentary water appreciated

AccorHotels certified review
Mohamad A. H. Families - 27/09/2017
« Superb »

All employees in the Hotel showed me great hospitality. And They have special smile. I had booked two nights in MERCURE TBILISI OLD TOWN: The first night in Superior Double Room: the manager generously offer us delicious fruits. The second night in Executive room: we were out that night but when we came back to our room we found amazing gift from the hotel which is double fruit dishes including many cold colorful kinds, much tasteful and yummy chocolate and a Georgian bottle of red wine; all gorgeously presented on our table. we have such amazing stayed.

AccorHotels certified review
Oscar Z. Business - 26/09/2017
« Friendly staff, excellent breakfast and good facilities »

As always, I was pleased by the friendliness of the staff, the quality of the accomodation and of the breakfast and the well maintained fitness and sauna rooms. The rooftop terrace was also very pleasant for a drink given the mild temperatures this September. I also felt well treated as a platinum member. I am looking forward to my next stay.

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