Mercure Tbilisi Old Town 4 stars

TripAdvisor rating 4.5/5 413 reviews
Mercure Tbilisi Old Town
See on a map
+ 18 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

  • Location

  • SKY7 Terrace and Lounge Bar

  • Fitness and Sauna

  • Free WIFI

  • Business Corner

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • TBILISI
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Room for hearing impaired guests
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Leisure and activities
  • Well-being
Business services
  • 1 meeting room(s)
  • Self service business centre

Hotel location

Mercure Tbilisi Old Town

9 Vakhtang Gorgasali street
0105
tbilisi
georgia

Tel: +995322006060

Fax: (+995)32/2006161

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    TBILISI At 16km / 9 miles - Shuttle paying

  • By train

    TBILISI At 10km / 6 miles

GPS :41.688594, 44.8134

Our accommodations

Standard Single Room with one single bed

  • Max. number of persons: ‌1
  • Area: From 17
  • Views: City side *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Standard Double Room with one double bed

  • Max. number of persons: ‌3
  • Views: City side *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Standard Twin Room with twin bed

  • Max. number of persons: ‌3
  • Views: City side *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Superior Double Room with one double bed

  • Max. number of persons: ‌3
  • Views: City side *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Deluxe Privilege Room with one double bed

  • Max. number of persons: ‌3
  • Views: City side *

* Subject to availability

  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Our restaurants and bars

RESTAURANT OLD TOWN

Type of cuisine: International

Restaurant with rooftop terrace which offers a variety of drinks and panoramic views of the city center.

Lunch

11:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Photo non contractuelle / Strictly non binding

Our bar serves cocktails, light snacks, drinks, draft beer

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SKY 7

Photo non contractuelle / Strictly non binding

Sky7 is a place where you are able to enjoy your evenings with a variety of drinks and blended European and Georgian cuisines. Amazing views accompanied with live music and super drinks makes you feel good and relaxed.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 70 m²

  • Maximum capacity: 50 people

  • Maximum banquet capacity: 15 people

Find out more

Our guest reviews for
Mercure Tbilisi Old Town

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

1,767 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

413 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.6/5

Fara M. Friends - 04/06/2019 AccorHotels certified review

Very nice Hotel in a great location. Very nice staff. All great. Thank you.

Dear Forogh M., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Great loction, very clean, helpful & Kind staff

Customer review rating 4.6/5

Shira S. Families - 03/06/2019 AccorHotels certified review

We realy enjoyed staying at the hotel! The staff was very Kind, proffesional and helpful. Winning loction, close to all of major attractions and restaurant. everything was great!

Dear Shira s., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

All good but SPA not usable

Customer review rating 4.6/5

Marco Business - 03/06/2019 AccorHotels certified review

Everything has been fine but you cannot turn on sauna and steamroom on demand because temperature will never be appropriate on time.

Dear Marco R., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. PS. We will do our quick action concerning the Sauna and Steam room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Acceptable

Customer review rating 4.6/5

Damir K. Business - 03/06/2019 AccorHotels certified review

In general was ok. But it was very uncomfortable to stay in a room where the mirror is missing. I don’t think the any of managers do not have mirrors in their own homes.

Dear Damir K., Thank you for taking the time to tell us about your experience at the Mercure Tbilisi Old Town. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. PS. Unfortunately several our rooms are without big size mirror. Necessary notes added to your profile note, in future we do our best to have room with mirror. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Erdogan Sahin General Manager

My first weekend tour to Tblisi

Customer review rating 4.6/5

Chris Friends - 30/05/2019 AccorHotels certified review

I had wonderful four nights in Mercure Tblisi. Spacious rooms, great people, an early check in I had not hoped for (thank you once again, Ana) and great food .. and wine. The hotel is three walking minutes from the Old Town, what more can one ask for.

Dear Christian H., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Very pleasant stay

Customer review rating 4.6/5

K. Business - 30/05/2019 AccorHotels certified review

I felt really warm welcome from the staff that they made custom made labelled wine with my name on it which felt they made efforts on that welcome gift. It was business trip and I don’t have lots of time to enjoy the facility but rooftop bat staff was also very kind.

Dear Heehwan K., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

satisfactory

Customer review rating 4.6/5

Burcu T. Business - 28/05/2019 AccorHotels certified review

good

Dear Burcu T., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Comfortable, ideally situated.

Customer review rating 4.6/5

Frank A. Couples - 24/05/2019 AccorHotels certified review

Stayed for a week in May 2019. Staff welcoming even at 5am! Booked a priveledge room which was large and spotlessly clean. Free mini bar (soft drinks only) was a bonus.

Dear Frank A., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager
Customer review rating 4.6/5

Yuli V. Business - 21/05/2019 AccorHotels certified review

Excelent

Dear Yuli, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

unforgettable

Customer review rating 4.6/5

Nearchos M. Couples - 21/05/2019 AccorHotels certified review

Thanks for making our stay unforgettable. Excellent service (thank you Krystina) , one of the best locations in Tbilisi, clean and comfortable rooms and a breakfast fit for kings.

Dear Nearchos M., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team specially with Kristi. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan SAHIN General Manager

convenient location

Customer review rating 4.6/5

Emily Couples - 20/05/2019 AccorHotels certified review

location was great, walking distance to lots of restaurants & shops, room was nice and clean, but a bit too small, nice staff.

Dear Emily K. Yee K., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Thank you for the hospitality.

Customer review rating 4.6/5

Vladislav K. Business - 20/05/2019 AccorHotels certified review

The TV in the room has a software problem.

Dear Vladislav, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. PS.TV will be checking.thank you for your sharing. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Perfect stay, staff very helpful

Customer review rating 4.6/5

Anonymous Couples - 20/05/2019 AccorHotels certified review

Very nice hotel, great location, staff very helpful

Dear James R., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

great hotel with great staff

Customer review rating 4.6/5

Leyla Business - 20/05/2019 AccorHotels certified review

Everything was great; the staff were excellent, thank you.

Dear Leyla N., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Nice hotel great hospitality.

Customer review rating 4.6/5

Tamas K. Business - 16/05/2019 AccorHotels certified review

Pretty comfortable place to stay. The hotel room was cosy and I appreciate the free drinks from the fridge.

Dear Tamas, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager
Customer review rating 4.6/5

Nitsa Business - 15/05/2019 AccorHotels certified review

Perfect service, facilities, decoration, location. Loved hotel staff, very professional

Dear Nitsa, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Very comfortable, excellent staff

Customer review rating 4.6/5

Helen B. Friends - 13/05/2019 AccorHotels certified review

Lovely beds, pillows, linen, towels. Delighted to find kettle in the room. The staff have been pleasant, attentive, efficient. The shape of the water glasses in the room make them difficult to pick up - minor quibble. Otherwise, best hotel stay for a long time.

Dear Helen B., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Excellent service, well designed hotel with great view from rooftop bar & perfect city location!

Customer review rating 4.6/5

Mary T. Friends - 13/05/2019 AccorHotels certified review

Any additional needs from housekeeping meet immediately. Buffet breakfast very good with service to match. Location perfect to enjoy city & rooftop bar/restaurant great with a terrific view!

Dear Mary Margaret t., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Very good

Customer review rating 4.6/5

Geff H. Couples - 09/05/2019 AccorHotels certified review

Front desk was extremely helpful

Dear Geff H., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Great Location, noisy neighbourhood, and no consideration for non-smokers

Customer review rating 4.6/5

Dr. W. V. Solo - 06/05/2019 AccorHotels certified review

I liked the location of the property in terms of access to various city attractions and transportation. Construction in the neighboring plot, made it a bit too noisy in the room. Staff in the Old Town Restaurant were very pleasant, helpful, and very prompt with service. I particularly note Ms. Diana, who went out of her way to help customers. What I hated the most about the hotel is their attitude to non-smokers. I visited Sky7 restaurant for dinner over two days and had to leave before completing my dinner because of the pervasive smoking. When I raised the issue with Reception, they seemed very supportive of smoking and said that this restaurant is the only place people get to smoke! If the hotel is supportive of smoking, what they should do is create a smoking room and not a smoking restaurant. If and when I return to Tbilisi next, I am certain not to use this hotel! Very disappointed for the lack of health consciousness.

Dear Wilson V., Thank you for taking the time to tell us about your experience at the Mercure Tbilisi Old Town. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Erdogan Sahin General Manager
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in tbilisi