Hotel - MERCURE TBILISI OLD TOWN
Mercure Hotel Mercure Hotel

MERCURE TBILISI OLD TOWN

4.5/5 340 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • TBILISI
  • Languages spoken at the hotel
    • English
    • Russian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Room for hearing impaired guests

Leisure and activities

  • Well-being
    • Massage (Paying)
    • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24/7
    • Opening hours : Week-end 24/7

Business services

  • 1 meeting room(s)
  • Self service business centre
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Hotel location

Our rooms

  • 102 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 6 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Safe deposit box in room
    • Free in-room mineral water
    • Work desk in all rooms
    • Baby bed
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 1,410 reviews

Our guest reviews for MERCURE TBILISI OLD TOWN

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 340 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
K Business - 19/09/2018 AccorHotels certified review
« Tbilissi trip »

good experience , nice hotel and nice people

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karim, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Krishan C. Business - 18/09/2018 AccorHotels certified review
« Mr »

The room is good not big but ok. All the facilities worked the breakfast was good so I am missing re than just satisfied.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bernardmr We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Panos Business - 14/09/2018 AccorHotels certified review
« Excellent hotel. »

Excellent service, clean and comfortable rooms, very good breakfast buffet and restaurant, fast internet connection, convenient location near the old town and the central commercial area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Panagiotis L., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Anonymous Couples - 11/09/2018 AccorHotels certified review
« Very nice! »

Very nice hotel, pleasant and relaxing design , convenient location , excellent breakfast .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vaclav, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Pam R. Solo - 11/09/2018 AccorHotels certified review
« Well located hotel with excellent service »

Stayed for 5 nights. I booked a single room, which had plenty of space, well appointed and clean with a high standard of fittings. Staff were extremely helpful and friendly from the moment I checked in until I left the hotel - in advance they organized taxi pick up from the airport and also a day trip out of the city. Location of the hotel is excellent as it is 5 mins walk from the old town.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pamela, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Anonymous Couples - 11/09/2018 AccorHotels certified review
« Excellent »

Mercure Hotel is excellent placed near old town and famous "banie"= hot springs, it has excellent Georgian food, and excellent terrace bar at 6th floor with beautiful view.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adam, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

... Business - 10/09/2018 AccorHotels certified review

The hotel and rooms are great, though I removed the extra mattress from the bed as it was too hot and soft with it. All staff were exceptionally pleasant and very accommodating. Food, wine and service in the restaurant were pretty good except one day I got sick after eating at the restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elizabeth, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Gideon W. Business - 26/08/2018 AccorHotels certified review
« almost excellent »

Room and service was excellent. It is "almost" due the fact that breakfast was not vegan friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gideon W., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. PS.Thank you for your comment on breakfast,Vegan option will be add to the buffet. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Miriam Z. Friends - 22/08/2018 AccorHotels certified review
« Very comfortable and well located. »

The room was nice, modern, and very clean. Good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miriam Z. M., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Anonymous Friends - 22/08/2018 AccorHotels certified review
« A very pleasant hotel to stay at. »

Everything was ok during my stay - I'm very satisfied with the standard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Willy Haugan R., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Anonymous Couples - 11/08/2018 AccorHotels certified review

Rooms small.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leonard Edward L., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. PS.We highly recommend you to book Superior or Privilege rooms category which has quite big size of rooms for your future stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Lw Couples - 11/08/2018 AccorHotels certified review
« Excellent »

The hotel was in a wonderful location, clean and the staff very accommodating. We could not have picked a better hotel for our stay in Tbilisi.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lauren, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Anonymous Solo - 08/08/2018 AccorHotels certified review
« absolutely fantastic stay »

Great location - super clean, attractive and functional rooms - loved the colors. Everything worked - great breakfast - nice and plentiful complimentary water in room. Very nice sky lounge for evening drinks and views.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lorraine Irene, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Vadim Business - 05/08/2018 AccorHotels certified review
« Always happy to stay at this hotel. »

I stayed 4 times already at Mercure Tbilisi Old Town within one year and cannot imagine staying anywhere else. I enjoy the atmosphere and happy to interact with people working there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vadim, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Dr.aref Z. Families - 05/08/2018 AccorHotels certified review
« extremely satisfied »

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Our hotel has responded to the review
Our hotel has responded to the review

Dear Aref Z., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Cnc Friends - 02/08/2018 AccorHotels certified review
« Pleasant stay heref »

The staff was very accommodating and allowed us to leave our luggage even though we had already checked out. Very clean room and we enjoyed our stay. We were in town for a convention and found the staff to be courteous and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cheryl, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Grégoire J. Business - 31/07/2018 AccorHotels certified review
« An outstanding service by Lika Chikhladze and her house keeping colleague Sofo »

I have been travelling for many years worldwide ! I stayed in Mercure Tbilisi 24-26 july 2018. After moving from a bedroom to a another one I realize the following morning that I left my Clarins cream in my previous bathroom with no chance to get it back  Lika was very professional and took the decision to buy a new cream with 2 hours after our first discussion. This what I call and outstanding service I definitely recommend Mercure hotel in Tbilisi and I will not fail to come back if I travel again to Tbilisi Gregoire J.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gregoire, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Marlin &. L. S. -. O. U. Families - 30/07/2018 AccorHotels certified review
« Amazing staff and attention to our every need »

We were treated as royalty during our stay. The staff at the front desk took wonderful care of us, and even when we met staff in the hall or elevators, they were always looking for ways to help us. Food service in the room and in the restaurant were fantastic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marlin, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Cheryl S. Friends - 27/07/2018 AccorHotels certified review
« Much better than I expected »

The help was phenomenal and the rooms were lovely.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cheryl, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Tatiana Friends - 26/07/2018 AccorHotels certified review
« beautiful staying »

It was my first time in Tbilisi and thanks to my Georgian friends and the Mercure Hotel it was unforgettable. The room was very clean and comfortable, the staff always helpful, the breakfast very tasty, the view from the window and from the bar on the last floor - breathtaking. The only negative thing was the luck of sound proofing in the room but it ws not very important. Thank you, Mercure! I hope to come back soon!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tatiana, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

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