Hotel - MERCURE TBILISI OLD TOWN
Mercure Hotel Mercure Hotel

MERCURE TBILISI OLD TOWN

4.5/5 371 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • TBILISI
  • Languages spoken at the hotel
    • English
    • Russian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Room for hearing impaired guests

Leisure and activities

  • Well-being
    • Massage (Paying)
    • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24/7
    • Opening hours : Week-end 24/7

Business services

  • 1 meeting room(s)
  • Self service business centre
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Hotel location

Our rooms

  • 102 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 6 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Safe deposit box in room
    • Free in-room mineral water
    • Work desk in all rooms
    • Baby bed
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 1,507 reviews

Our guest reviews for MERCURE TBILISI OLD TOWN

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 371 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Business - 09/12/2018 AccorHotels certified review
« My stay was comfortable. »

I thought that the staff were attentive, the room was clean and comfortable [albeit somewhat small] and the food was of a good standard. My only complaint would be the lack of communication about the Sky Lounge being available for a private event. I was only aware of this when I entered the Sky Lounge that evening!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. PS.we are very sorry for the inconvenient moment during the event on SKY7 terrace bar.Mostly we are not allowing any close event on bar,only sometimes during December when we have low occupancy We are receiving some request from our key account for NY year corporate event this one one of them which was allowed by us. you booked our single room category which is small size unfortunately.We highly recommend you to book for Standard room,Superior room or Privilege rooms category during your future stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Asbjørn S. Business - 08/12/2018 AccorHotels certified review
« Excellent hotel »

Good service, nice and clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Asbjorn, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Michael B. Business - 04/12/2018 AccorHotels certified review
« Lovely suite, well stocked with fruits, sweets etc. Great size, very comfortable bed. »

Very kind and helpful staff, even wanting to refuse a tip as the young man who collected my baggage as I left said 'It was a pleasure to be f service'.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Jonathan R. Business - 28/11/2018 AccorHotels certified review
« 2 Night Stay »

Stayed on November 23rd & 24th, 2018 and the overall experience was excellent. I found rooms very clean and comfortable. Food was also very good. Overall I really enjoyed my short stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jonathan, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Alexander Business - 25/11/2018 AccorHotels certified review
« great location, outstanding service and spacious, modern room »

walking distance to old town; very kind people working (reception, bar/breakfast & cleaning); very nice room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexander A., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Aiman U. Business - 25/11/2018 AccorHotels certified review
« THANKS! VERY WELCOME! »

Thanks. Service was perfect, warm welcome! Special THANKS, Zaza !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aiman U., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Alexandra Business - 22/11/2018 AccorHotels certified review
« Lovely rooms, great service and good breakfast! »

The room was very clean, comfortable and very stylish. The service was fantastic and very accommodating! Food was great!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexandra, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Anonymous Families - 21/11/2018 AccorHotels certified review
« Mr »

Very clean and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Graham, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Thomas B. Couples - 16/11/2018 AccorHotels certified review
« Awesome stay »

Reception staff were great, they managed to make a reservation for us into a fully booked restaurant. Roof top bar service and view wonderful. Room immaculate. Heartist moment on arrival made us feel special.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas B., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Andreea Business - 15/11/2018 AccorHotels certified review
« Good hotel »

Central location, good breakfast, very friendly staff :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elena, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Anonymous Business - 12/11/2018 AccorHotels certified review
« Super reception team »

I can not hide my sympathy towards reception team. It's my 6-th stay here and they are continuing taking care of me. Super front office team welcomed me so warmly and upgraded to superior room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mikheil, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Zaritha V. W. Solo - 11/11/2018 AccorHotels certified review
« Brilliant stay in 'Blisi »

I was completely blown away by Lika & Salome and their team.So professional and friendly.Thank you guys- you rock.From the moment I arrived until my departure nothing was too much trouble.I was upgraded to a suite,I was spoiled with the most amazing eats in room(not only on arrival but EVERY day)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zaritha Van W., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Fahimeh Y. Business - 11/11/2018 AccorHotels certified review
« Pleasant and comfortable »

The main reason that I will choose this hotel again is friendly, nice and professional behavior of all staff. I also liked cute design, location of hotel and breakfast. I also would like to say that I loved welcoming on TV screen in my room :) Many Thanks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fahimeh Y., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Nasim A. Solo - 10/11/2018 AccorHotels certified review
« Great Hotel experience - Tbilisi »

Had a very pleasant overall experience. All the staff were very friendly and helpful. The warm welcome from the Front Office manager, Lika Chikhladze, set the tone for my 3 day stay. The room was very clean and comfortable having a great layout, with all the amenities. My sincere thanks to the main floor Restaurant manager, (unfortunately, I have misplaced his name), who provided excellent service on the evening of Nov 2nd. The front staff, Zaza who helped with the taxi arrangement and personally ensured safe departure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nasim A., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Solo travel - 10/11/2018 TripAdvisor review
« Blissful stay in Tbilisi old town »

An extremely pleasant and satisfying 3 night stay. What made it so special ? The approach and attitude of the staff, together with the comfort and cleanliness of the hotel. A bright and well lit spacious room with all the amenities, and of course an unrivaled location, just steps from the charming Old Town, with excellent choice of restaurants, a river across the road, lined with trees and great walking areas over the iconic bridge ... a great vantage point for capturing some memorable photos. .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nasim, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Harald J. Business - 02/11/2018 AccorHotels certified review
« short but nice experience at Mercure Hotel »

Very nice location and friendly staff. Atmosphere extremely nice in this hotel. I got a room close to the street but the noise did not bother me much and did not prevent me from sleeping

Our hotel has responded to the review
Our hotel has responded to the review

Dear Harald J., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Georgios Business - 30/10/2018 AccorHotels certified review
« An excellent 3 days stay in Tbilisi »

Although the room was relatevely small all the amenities and the quality of the services were superb.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Georgios K., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Janez Business - 30/10/2018 AccorHotels certified review
« Great, amazing... »

Good food, great bar, very kind stuff...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janez P., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Ma Business - 30/10/2018 AccorHotels certified review
« Again excellent stay »

It was not my first stay at Mercure but I am always excited to come back to Mercure Tbilisi. The room was spacious and extremely clean. The bathroom fully equipped with accessories. When I arrive a sweet surprise was waiting for me in the room. The category of the room where I stayed, the price included a mini bar which was a small disappointment because there were two bottles of water which is nowadays a standard. I suggest to inform the guests what exactly is included because mini bar includes as well soft drinks and in many hotels alcoholic beverages of course additionally paid. But overall experience was great!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria K., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

Piotr S. Families - 26/10/2018 AccorHotels certified review
« great property on a great location »

I chose Mercure Old City for its location and I was not disappointed. Old Town is really walking distance. Rooms are big clean and nicely decorated, service is impeccable. Lovey bar and great staff members at the Front Desk Surly will be back here again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Piotr S., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

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