Hotel - MERCURE TBILISI OLD TOWN
Mercure Hotel Mercure Hotel

MERCURE TBILISI OLD TOWN

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4.5/5 258 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • High-speed Internet
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Breakfast
  • Massage
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • High-speed Internet
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air Conditioning
  • TBILISI
  • Languages spoken at the hotel
    • Russian
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Cash machine  (Nearby)

Leisure and activities

  • Massage

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24/7
    • Opening hours : Week-end 24/7

Business services

  • 1 meeting room(s)
  • Self service business centre
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Hotel location

Our rooms

  • 102 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Safe deposit box in room
    • Free in-room mineral water
    • Crib on request
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 951 reviews

Our guest reviews for MERCURE TBILISI OLD TOWN

100% genuine reviews from our guests

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4.5/5 TripAdvisor Rating Based on 258 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
C. Z. Solo - 13/10/2017
« Good service with an excellent location »

Very friendly front staff greeted me at check in which made it a very good start of the stay. The room service was also good.

AccorHotels certified review
Eduardo T. Solo - 13/10/2017
« Excellent service, confortable room and good location »

The hotel is located near the old town and major touristic attractions. I would say that the attention of all staff and their will to satisfy you and make your stay enjoyable is the mark of this hotel. The rooms are good and confortable, much bigger and nicer that other experiences with the Mercure Hotels. The breakfast is excellent and food in the restaurant is also good. Mercure Hotel Old Town is a very good option in Tbilisi.

TripAdvisor review
Zhiandyc Solo travel - 12/10/2017
« Good service with an excellent location »

Very friendly front staff greeted me as check in which made it a very good start of my trip The room service was as good as the limo service. The quality of the food served via the room service actually was not as good as other accor hotels in south east asia.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

AccorHotels certified review
Ahmad Solo - 11/10/2017
« Comfort »

Nice, clean and comfortable hotel.

AccorHotels certified review
Valeriy N. Business - 11/10/2017
« Territory Manager »

Satisfied. Great hospitality.

AccorHotels certified review
Anonymous Solo - 11/10/2017
« Mr »

The hotel is in a good location and was clean with helpful staff. However the room which I stayed in was towards the front near the main road and the noise from the traffic was constant day and night.

AccorHotels certified review
Hemant M. Business - 07/10/2017
« Excellent »

Quick and easy check-in service. Nice room and a great shower

AccorHotels certified review
Maris Business - 06/10/2017
« Okay »

I lived in room 516. there was an small trouble with my bath door. When I closed door I found out that locker is broken and I can't get out of bath, i was in the trap. Door was closed inside. Fortunately I took my phone and I called to my colleague to help me and ask reception to help me get out. Hotel stuff opened the door and fixed the door, but from the administration of the hotel I didn't get any excuses or compliments for this inconvenience, this is a very serious case, if I didn't take my phone what I am gonna do? stay the hole night in the cold bathroom before stuff find my in the morning?? This is absolutely not appropriate approach to the service

AccorHotels certified review
Tom S. Solo - 04/10/2017
« Smallest 4* room I've ever stayed in »

Staff very friendly and attentive. Hotel very CLEAN throughout. Dining room cuisine excellent. Except for the cell like room a most enjoyable stay.

AccorHotels certified review
Anonymous Couples - 29/09/2017

Excellent service, good quality room - comfortable bed, modern bathroom, complimentary water appreciated

AccorHotels certified review
Mohamad A. H. Families - 27/09/2017
« Superb »

All employees in the Hotel showed me great hospitality. And They have special smile. I had booked two nights in MERCURE TBILISI OLD TOWN: The first night in Superior Double Room: the manager generously offer us delicious fruits. The second night in Executive room: we were out that night but when we came back to our room we found amazing gift from the hotel which is double fruit dishes including many cold colorful kinds, much tasteful and yummy chocolate and a Georgian bottle of red wine; all gorgeously presented on our table. we have such amazing stayed.

AccorHotels certified review
Oscar Z. Business - 26/09/2017
« Friendly staff, excellent breakfast and good facilities »

As always, I was pleased by the friendliness of the staff, the quality of the accomodation and of the breakfast and the well maintained fitness and sauna rooms. The rooftop terrace was also very pleasant for a drink given the mild temperatures this September. I also felt well treated as a platinum member. I am looking forward to my next stay.

AccorHotels certified review
Malarie Couples - 25/09/2017
« Wonderful, clean stay! »

Clean and crisp. Front desk staff friendly and accommodating, servers downstairs and upstairs friendly and helpful. I loved that you actually adhered to the "hang your towel to reuse" idea. A lot of hotels say they do that, but they end up giving you fresh ones. I was glad to see that you cleaned up, but reused our towels.

AccorHotels certified review
Yavuz Business - 24/09/2017

konforlu, sessiz, rahat lokasyon

AccorHotels certified review
Arash Families - 20/09/2017

thanks for your hospitality.every things fine especially breakfast.but i have real problem with the size of toothpaste(low capacity).

AccorHotels certified review
Anonymous Business - 13/09/2017
« Extremely satisfy »

Good experience

AccorHotels certified review
Anonymous Friends - 13/09/2017

Polite hospitality, clean and centre of city

AccorHotels certified review
Mohamed N. Couples - 11/09/2017
« Very nice hotel, excellent location »

The hotel was very nice compared actually to Tbilisi standards might be one of the best hotels there. There were a couple of blunders and shortcomings that can make for areas of improvement to take this hotel to a great level. Highlights worth mentioning is the rooftop lounge that was excellent! The bathroom in the room was great.

AccorHotels certified review
Vida Families - 10/09/2017

I satisfied of hotel . I like food . My room is Clean but my room is very small . If hotel give us big room it would be better because we were 3 Person .

AccorHotels certified review
Mahdi Families - 07/09/2017
« It was a valuable experience to learn about the customs of Georgia »

For the tourists who have a baby, give them a cradle, and if nursing is necessary, they will be in a position to give them a child for a while. It was an interesting idea to place a children's toy at the restaurant entrance to play.

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