Hotel - MERCURE TBILISI OLD TOWN
Mercure Hotel Mercure Hotel

MERCURE TBILISI OLD TOWN

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4.5/5 313 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • TBILISI
  • Languages spoken at the hotel
    • Russian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Massage

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24/7
    • Opening hours : Week-end 24/7

Business services

  • 1 meeting room(s)
  • Self service business centre
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Hotel location

Our rooms

  • 102 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 6 connecting rooms
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Safe deposit box in room
    • Free in-room mineral water
    • Crib on request
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 1,214 reviews

Our guest reviews for MERCURE TBILISI OLD TOWN

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 313 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
M.k. Couples - 11/04/2018
« Excellent hotel in a great location »

Our room was very comfortable and had a nice view. The shower was excellent. The only problem was when I turned on the AC I felt the smell of smoking, so I couldn't use it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marina, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

AccorHotels certified review
Anonymous Couples - 09/04/2018
« Relaxing »

Relaxing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul B., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

AccorHotels certified review
Ian Couples - 09/04/2018
« Excellent room, very efficient service »

Overall an excellent stay. The room was great, very comfortable and relaxing. The location was almost perfect - quiet but close to the old town. All the staff were friendly and knew their job very well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian P., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

AccorHotels certified review
Anonymous Solo - 08/04/2018
« Shuaib A. »

Very good quality hotel and good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shuaib A., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

AccorHotels certified review
Giorgi Business - 07/04/2018
« Best service and staff »

Very good service, breakfast and temperature inside. Thank You

Our hotel has responded to the review
Our hotel has responded to the review

Dear Giorgi K., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

AccorHotels certified review
Yekta S. Families - 04/04/2018
« It was a very delightful experience »

We really enjoyed our stay in this hotel because of that we have came to this hotel three time in 2016,2017 and 2018. We will come to this hotel every time we come to Tbilisi The hotel personnel had a very good behaviour and they were really well coming . The breakfast was perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yekta s., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

AccorHotels certified review
Kevin R. Business - 04/04/2018
« very good »

excellent staff all the way around, room was too warm and could not cool it down.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kevin R., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

AccorHotels certified review
Bernadette S. Friends - 03/04/2018

Hi, your service was very good. Very nice place. Good food . You helped us very well especially when we asked for a taxi ( the taxi driver was very kind ). We were 3 persons in the room , the third bed was not comfortable . Your spa is good. The view and the food in your terrace restaurant is good too. Thank you again. Cordially. Bernadette s..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bernadette s., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

AccorHotels certified review
Damir K. Business - 01/04/2018
« Very well »

Short but pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Damir K., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

AccorHotels certified review
Lejla Business - 01/04/2018
« Good location, comfortable room, average food »

I chose the hotel based on the central location. The rooms were clean and comfortable. The staff at reception and in restaurant very attentive. I thought the food was rather bland for Georgian eating (spaghetti for two dinners running).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lejla S., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

AccorHotels certified review
Stephen L. Business - 30/03/2018
« Excellent Hotel »

Great facilities with friendly helpful staff Excellent rooms and food and beverage in the restaraunt

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen Lodge, We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

AccorHotels certified review
Zharov Business - 27/03/2018
« good Gym hall but needs heavier weights 20kg + »

good Gym hall but needs heavier weights 20kg +. everything else is very nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Petar A., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

AccorHotels certified review
Brian M. Business - 27/03/2018
« Extremely helpfull front desk »

Experience was really good.Location for hotel is nice, near to Old city center . Front desk staff is super professional , Lady named Natia made my stay really memorable. only minus what i can notice is little bit noise coming from outside on rush hour

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian M., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

AccorHotels certified review
Sergey C. Friends - 27/03/2018

Great. View from my room could be better

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sergey C., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. PS.During your next stat we do our best to arrange your room with old Tbilisi view. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

AccorHotels certified review
Anna Couples - 26/03/2018
« Our stay in the hotel was amazing. »

Our stay was so amazing. From the staff that were very hospitable, to the room that was nice and clean, everything was perfect. The only problem was we waited very long for the car that we booked going back to the Airport and we reached at the last minute. Next time please make sure that the car is ready 3 hours prior the departure time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anna Mae L., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. PS.We are very sorry for discomfort case for airport transfer, could you please share more detail with us, Taxi did not arrive on time during your airport pick up? Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

AccorHotels certified review
Mrs S. C. Friends - 22/03/2018
« Mrs Susan C. »

It was a pleasure to stay with you. The staff were always, without fail, extremely helpful and informative; cleaning standards were high; bar and restaurant happy additions to the facilities; location perfect. The only negative point was the extreme heat in the rooms and lobby with no ability for the customer to change it. It would be helpful if staff were able to over-ride the heating/air conditioner system if the weather becomes unexpectedly warm.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Timothy C., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

AccorHotels certified review
Juergen Business - 21/03/2018
« Nice Hotel »

All satisfactory Bit Price Level high

Our hotel has responded to the review
Our hotel has responded to the review

Dear Juergen M., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. PS.Unfortunately our rate level is setting according to Tbilisi city Market, as you can see also Tbilisi City has high rate demand, But our rate range is still under the market with compare to the comp set!!! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

AccorHotels certified review
Jeroen Friends - 20/03/2018
« Absolutely satisfactory. »

Our stay in Mercure Tbilisi was in accordance with previous experiences in the hotel: the staff of the hotel was extremely friendly, professional and willing to assist at all times (Salome!) and the accommodation was clean and equipped with all we needed. The beds were great!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeroen d., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team specially with Salome. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

AccorHotels certified review
Elene Solo - 19/03/2018
« Good, clean and comfortable »

It was really good to stay but still the problem of smoking areas was limited that is inconvenient for the smokers. Or the balconies are the options?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elene M., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

AccorHotels certified review
Oguz Business - 18/03/2018
« Good location »

It was my trip from company. Hotel has very good location in the old town. Service was extremely good, want to mention girls on check in, kristy and natia. Very good service, fast check in procedure and very smiley. Breakfast also good, and very nice terrace on 7th floor. I liked it so much.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Oguz C., We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdogan Sahin General Manager

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