Hotel - Mercure Jakarta Sabang
Mercure Hotel Mercure Hotel

Mercure Jakarta Sabang

4.0/5 760 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • SOEKARNO HATTA
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre  (Nearby)
  • Services for children
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11:00-00:00
    • Opening hours : Week-end 06:00-00:00

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 163 rooms
  • 90 non-smoking rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Minibar
    • Suite Box
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 2,793 reviews

Our guest reviews for Mercure Jakarta Sabang

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 760 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Henry N. Business - 08/02/2019 AccorHotels certified review
« Nice location & the hospitality of the staff »

The swimming pool is too small, even the gym. I suggest you may place the gym at the roof floor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Henry N., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Darryl S. Business - 07/02/2019 AccorHotels certified review
« Spoilt sleep »

There was a lot of noise from the floor above mine whereby it sounded as though someone was moving furniture between 7-8am in the morning for more than 1 hour. It caused me to wake up and I was unable to return to sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MR. DARRYL S., Thank you for taking the time to tell us about your experience at the Mercure Jakarta Sabang. I am sorry that you were disturbed by the construction noise. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gunawan Widodo General Manager

Yovi S. Families - 06/02/2019 AccorHotels certified review
« Excellent stay »

Start from check in until we check out the service was friendly and warm...I feel welcome!

Our hotel has responded to the review
Our hotel has responded to the review

Dear MR. YOVI S., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Fahmi K. Business - 03/02/2019 AccorHotels certified review
« Unforgettable nice moment »

The original plan was to stay in Mercure Sabang for a few days, but our project required us to stay longer in Jakarta. My business partner and I thought that the hotel was nice and the staffs were very warm so we extended our stay there for about two weeks. The staffs were so nice, I felt they became our family in Jakarta. I won’t forget the kindness & warmth of Ms. Cicil, Ms. Meutia, Mr. Darmadi, Mr. Aven, Mr. Ginanjar, Ms. Hayati, Ms. Shella, Mr. Deden, Mr. Hendra, Mr. Mawardi and some others. Thank you for making our stay in Jakarta unforgettably nice. Thank you for being very kind and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MR. FAHMI K., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. It allows us to ensure and improve the quality of service we want to offer our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Laily J. Families - 31/01/2019 AccorHotels certified review
« Awful »

I wish i was informed before my arrival that there would be a big rally and the hotel premises will be utilised by the demonstrators. We were stuck in the hotel room with no where to go and it had ruined our important day plan. Very stressful day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LAILY J., Thank you for taking the time to tell us about your experience at the Mercure Jakarta Sabang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gunawan Widodo General Manager

Elin Y. S. Business - 29/01/2019 AccorHotels certified review
« Profesor »

comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elin Y. S., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Anonymous Business - 28/01/2019 AccorHotels certified review
« Great service, nice room, good position of the hotel. »

Exceptionally friendly service and a great location within the CBD of Jakarta and close to restaurants and shopping facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTOPH ANTONS, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Fransiscus D. S. Families - 28/01/2019 AccorHotels certified review
« Pleasant Stay »

Great room, hospitality & facility. Thanks!

Our hotel has responded to the review
Our hotel has responded to the review

Dear FRANSISCUS DONNY S., We would like to thank you for choosing Mercure Jakarta Sabang as your accommodation choice during your recent stay in Central Jakarta and for taking the time to share your recent experience. We are very delighted to know that our associates were able to meet your expectation and the excellent service given during your stay with us. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. We definitely look forward to welcoming you back in our hotel in near future. Sincerely, Gunawan Widodo General Manager

Ilo Families - 28/01/2019 AccorHotels certified review
« Enjoy the stay »

It was nice. We enjoyed the room, pool and welcome drink. The valet parking was helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ILO HARMADWIJAYA, We thank you for your good feedback and glad to hear that you enjoy your stay with us. We would pass this good comment to our staff for motivate the team to always deliver a good service toward our guest. We look forward to welcome you back to our hotel. Kind regards, Gunawan Widodo - General Manager

Wayan T. Business - 28/01/2019 AccorHotels certified review
« Good »

Good service, food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wayan T., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Anonymous Families - 28/01/2019 AccorHotels certified review
« Mercure sabang quite cozy to stay »

Rooms are convenient and walking distance to find food. So can said it is the best spot for culinary. Besides location, the facilities are also OK with competitive prices.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TONY HALIM, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Bambang Y. Couples - 28/01/2019 AccorHotels certified review
« Bad parking facility »

During the check out, we have to wait for quite a long time due to shortage of persons taking care for taking the car as it was parked out of the hotel. I decide to join the person take the car, however I had to meet the front office. My wife and the person from the hotel went to the parking area, the person seemed to be the security, he was smoking along the way and did not offer my wife to take the bag. Bad service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BAMBANG Y. , Thank you for taking the time to tell us about your experience at the Mercure Jakarta Sabang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gunawan Widodo General Manager

Eastriver Business - 28/01/2019 AccorHotels certified review
« breakfast is very good »

breakfast is very good, hotel carpet is old, hotel staff is very friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eastriver, Thank you so much for your good review to Mercure Jakarta Sabang and share your experience to stay with us. We are very happy to know that your night stay meet with your expectation. I definitely pass this feedback to our staff, I believe this feedback would motivate them to serve you better. We look forward to welcoming you back to our hotel. Kind regards, Gunawan Widodo General Manager

Anonymous Couples - 28/01/2019 AccorHotels certified review
« Nice place with affordable price »

Clean and nice hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear SUGIARTO We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Anonymous Families - 28/01/2019 AccorHotels certified review
« fantastic »

friendly staff, nice room, great ambience!

Our hotel has responded to the review
Our hotel has responded to the review

Dear MR IRFAN K., We thank you for your good feedback and glad to hear that you enjoy your stay with us. We would pass this good comment to our staff for motivate the team to always deliver a good service toward our guest. We look forward to welcome you back to our hotel. Sincerely, Gunawan Widodo General Manager

Nicko G. S. Business - 28/01/2019 AccorHotels certified review
« Lovely staff »

Thank you FO team for fast response and kind service during my stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicko G. S., It is our pleasure having you stay with us. Thank you for your reviews and sharing your experiences about your stay at our hotel. It is a compliment for us to know that you enjoyed your stay with us and recognizing our good will to help you with your stuffs or anything in any condition. We will certainly forward your positive comments to the entire team for their motivation. We are looking forward to welcome you back at Mercure Jakarta Sabang soon. Kind regards, Gunawan Widodo General Manager

Brajendra Business - 27/01/2019 AccorHotels certified review
« All Staff are helpfull. Mr Dedan and Mr Tri including Chef and Resturant staff are very good and supportive. »

I stayed here 2 times for a very long duration.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRAJENDRA KUMAR MISHRA, We thank you very much for your kind review about us. We have shared the feedback with the rest of the team, who would be more motivated in delivering a better service even more. We will constantly keep up our efforts on improving our guests' satisfaction Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Anonymous Business - 27/01/2019 AccorHotels certified review

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear AGUNG PRIBADI We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Agung Families - 27/01/2019 AccorHotels certified review
« Good »

Keep in track

Our hotel has responded to the review
Our hotel has responded to the review

Dear AGUNG BHARATA, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Latanil Couples - 24/01/2019 AccorHotels certified review
« Excellent Location, Awesum Hospitality, Will definitely go back! »

Lovely Rooms , Good Food , Awesum Brkfast, Mr Tri The Manager , Took Lot Of Care For our Stay, A Big Thank You To Him ! The Restaurant Hostesses took special care , Lina was great , she would get me my perfect cup of tea ! Thank You all

Our hotel has responded to the review
Our hotel has responded to the review

Dear Latanil, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

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