Hotel - Mercure Jakarta Sabang
Mercure Hotel Mercure Hotel

Mercure Jakarta Sabang

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4.0/5 619 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • SOEKARNO HATTA
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre  (Nearby)
  • Services for children
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11:00-00:00
    • Opening hours : Week-end 06:00-00:00

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

  • 163 rooms
  • 90 non-smoking rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • Pay per view channel(s)
    • Minibar
    • Suite Box
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 2,169 reviews

Our guest reviews for Mercure Jakarta Sabang

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 619 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
TripAdvisor review
Family - 18/06/2018
« Hotel nearby Monas & Istiqlal »

Nice place to explore center of Jakarta, specially if you want to visit the tourist spot like Monas, Istiqlal mosque, and other culinary spots nearby. Thank you for the hospitality, including the shuttle bus for the sholat idul fitri at Istiqlal mosque. The lovely breakfast with delicious Lebaran menu. Clean room, and my room was at the corner nearby the fitness room. it's good for a special day and I enjoy my stay.

AccorHotels certified review
Muhammad Z. Business - 14/06/2018
« It's a great hotel. »

I had a meeting. The hotel provided good services, especially in Ramadhan fasting month with good food for breakfasting and a comfortable praying room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Muhammad Z., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Haryati Business - 14/06/2018
« its place was warm and elegant »

We picked this place to the important meeting because this place has a strategic, fast service, and comportable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Haryati, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Sherly T. Business - 13/06/2018
« ms »

my experience with mercure sabang is great

Our hotel has responded to the review
Our hotel has responded to the review

Dear MRS. SHERLY t., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Anonymous Business - 13/06/2018
« Satisfied »

Even better if the AC in my room can be controlled, because I was frezzing. Change the menu everyday, I love the olive for the salad and the Englush breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lina Kurniati, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Agung P. Families - 13/06/2018
« nice »

The food was terrible

Our hotel has responded to the review
Our hotel has responded to the review

Dear AGUNG P., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. I sincerely apologise that we have not met your expectations in our food and beverage department. This is very disappointing to hear. As you have not left any specifics regarding why the “food was terrible” I would be grateful if you would send me what it was that you felt caused you to feel this way. I would hope that you would provide us with another opportunity in the future to restore your faith in our product and service. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Ady N. Solo - 12/06/2018
« Great stay overall, rain shower didn't work »

Really enjoyed my stay. Smooth check in, and I was even allowed late check out by 1 hr which was much appreciated. I didn't realise that I had left my headphones at the check in desk until the reception reminded me during check out, and I was reunited with my headphones. I found the rain shower in room 132 faulty but couldn't be bothered to raise the issue because I was so tired after a long flight. I had to use the handheld shower head which wasn't fit properly either - it could only face one direction and kept rotating when I turned it another way. The room and its content are overall well maintained and in pristine condition.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ady N., Thank you for staying at Mercure Jakarta Sabang and for the time you took to share your review about our Hotel. Kindly accept my sincere apologies for the inconvenient experience you had during your stay. Please be sure that corrective action has been taken and that it will always be our commitment to keep on improving our services in order to meet our Guest's expectations. Once again, thank you very much for your review and we look forward to welcoming you again on your next visit. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Vicz Business - 12/06/2018
« great business lodging experience »

room:big & clean service:on call but english is expected to improve. breakfast:normal spa:not well at reservation. seemed not understand my item but rushed to finish.

Our hotel has responded to the review
Our hotel has responded to the review

Dear YU BEN ZHANG, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. We noted as well your inputs regarding our areas for improvement and for that we will rectify this situation to provide a constant improvement by training approach. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Watchara K. Business - 11/06/2018
« Good place to rest, Clean, nearly to famous travel place, near food street »

Good place to rest and business hotel. the room is clean and not too small but not too big. the location is near to famous travel place such as the monument, traditional food street with local food style. but the 1st room that I checked in, the air condition broken so I need to move to another room but front desk help us to move room to better that's was good service. For breakfast, not bad but not good for mercure standard, I think it should be better than this and food not suitable for foreigner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Watchara K, Thank you very much for taking the time to post comment regarding your recent stay with us and the problems you experienced. Please accept our sincere apology for having missed the opportunities to impress you. I admitted that these all are not the genuine services that we strive to deliver. However, through the guest feedbacks, we are able to grow and seek knowledge. Your positive feedbacks will not only motivate our colleagues, but inspire the entire team at Mercure Jakarta Sabang to continue providing the best service experience We are looking forward to welcome you back to our hotel in the near future and please feel free to contact me if I can provide you with any further assistance Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Yogi Business - 11/06/2018
« Excellent service »

Nyaman bersih and excellent service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yogi, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Zulham Business - 11/06/2018
« Nice hotel »

Good location but the view of window is not good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zulhamdani, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Erni W. Families - 11/06/2018
« Satisfied »

Everything about mercure hotel is satisfy me, from comfort bed, perfect amenities, frendliest staffs.. its amaze me! Thats why i always comeback there everytime visit Jakarta. Thank you for excelent work Accord team!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Erni w., Thank you for staying with Mercure Jakarta Sabang and it always been our great pleasure to have you as our guest. On behalf of staff and management Mercure Jakarta Sabang, we would like to express our gratitude for taking your time to share your experience during stay. Your input and comments are precious to us, and once again thank you for your kind contribution which will allow us to keep on upgrading our services. Customer’s satisfaction has always been the priority set for us. We look forward having the pleasure to welcome you again at Mercure Jakarta Sabang soon. Kind regards, Gunawan Widodo General Manager

AccorHotels certified review
Lsusianty Solo - 11/06/2018
« lovely as usual »

nice, smooth and no problem

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lenah Susianty, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Steven Business - 08/06/2018
« Comfortable stay »

Hotel good location. Quiet lane and near Monas. Not far from malls and offices

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steven, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Anonymous Business - 08/06/2018

Nice room with big window, relatively easy check in, breakfast o.k. although terrible coffee. On the weak side the lounge music in the evening from 6 to 9 is disturbing and once the sun has set the room is like a cave. There are by far not enough lamps. It is romantic, but not suitable for working anymore. Sorry would not come back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HARALD KREUSCHER, Thank you very much for taking the time to post comment regarding your recent stay with us and the problems you experienced. Please accept our sincere apology for having missed the opportunities to impress you. I admitted that these all are not the genuine services that we strive to deliver. However, through the guest feedbacks, we are able to grow and seek knowledge. Your positive feedbacks will not only motivate our colleagues, but inspire the entire team at Mercure Jakarta Sabang to continue providing the best service experience We are looking forward to welcome you back to our hotel in the near future and please feel free to contact me if I can provide you with any further assistance Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Tossano Solo - 06/06/2018
« Inconvenient booking experience for a regular guest »

Since may 2018, i always get called / contacted from hotel regarding my booking which was said that my credit card is not valid which actually just fine when i check-in using the same credit card, it has been very inconvenient to always being called for switching credit card everytime i book to this hotel. I have never got this problem on any other accor hotel with the same credit card.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TOSSANO VANADIANTO, Thank you very much for taking the time to post comment regarding your recent stay with us and the problems you experienced. Please accept our sincere apology for having missed the opportunities to impress you. I admitted that these all are not the genuine services that we strive to deliver. However, through the guest feedbacks, we are able to grow and seek knowledge. Your positive feedbacks will not only motivate our colleagues, but inspire the entire team at Mercure Jakarta Sabang to continue providing the best service experience We are looking forward to welcome you back to our hotel in the near future. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Shih, S. Business - 05/06/2018
« Qualified »

Clean & complete

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHIH SHIHKHUN, Thank you so much for your gratify review, we are very happy to know that you have a pleasure experience with Mercure Jakarta Sabang. We hope to welcoming you again to our hotel near future. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Ika F. Business - 05/06/2018
« Service »

All staf have a good and fast respond. Poin plus is have prayer room with good condition.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ika Febriana , We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Agung Business - 31/05/2018
« Great »

The receptionist and check in was good and as Accor member i got welcome drink Which i could choose which that awesome. The room was nice and clean while for breakfast will be great if could provide fresh juice. Btw will great if could review the price to be include breakfast not more then idr 1 m to be more competitive and align with other mercure. The area is strategies which close to food street area and easy access to sudirman area

Our hotel has responded to the review
Our hotel has responded to the review

Dear Agung, Thank you so much for give the high recommendation to Mercure Jakarta Sabang. I'm very happy to know that you met your requirement, I would share this information to our staff, I believe this comment would motivate them to serve you better. We are waiting forward to welcoming you again in our hotel very near future. Kind regards, Gunawan Widodo General Manager

AccorHotels certified review
Wisnu Families - 29/05/2018
« Morning stop at Mercure »

We just stopped for light breakfast while our daughter was interviewing at US embassy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Wisnu, We very much appreciate your comments to Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

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