Hotel - Mercure Jakarta Sabang
Mercure Hotel Mercure Hotel

Mercure Jakarta Sabang

4.0/5 631 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • SOEKARNO HATTA
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre  (Nearby)
  • Services for children
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11:00-00:00
    • Opening hours : Week-end 06:00-00:00

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 163 rooms
  • 90 non-smoking rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • Pay per view channel(s)
    • Minibar
    • Suite Box
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.2/5 AccorHotels Rating 2,222 reviews

Our guest reviews for Mercure Jakarta Sabang

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 631 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Family - 12/07/2018 TripAdvisor review
« Superb place of stay at the heart of the city »

Mercure Sabang is conveniently lovated at the heart of Jakarta city, a walking distance from whatever a traveler may need: the main road (Thamrin), culinary center (Sabang and Wahid Hasyim Streets), shopping center (Sarinah), 24-hour convenient eateries (Starbucks, Burger King), and cinema (Djakarta XXI). As in typical case of a city center hotel, the room is

Ian Business - 10/07/2018 AccorHotels certified review
« Staff are kind and polite but unengaged »

The staff are all friendly, kind and polite. But they are not proactive at all. They just seem to be going through the motions. When I called to say there were no towels or cleaning tissues in the gym they replied that they will send a person to check. The person came with no towels or cleaning tissues. When I told the staff in the restaurant there were no cups at the coffee stand they smiled and we all had to get the cups from under the fruit stand. When I told them that the milk was out by the coffee they took the milk jug without replacing it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian, Thank you very much for taking the time to post comment regarding your recent stay with us and the problems you experienced. Please accept our sincere apology for having missed the opportunities to impress you. I admitted that these all are not the genuine services that we strive to deliver. However, through the guest feedbacks, we are able to grow and seek knowledge. Your positive feedbacks will not only motivate our colleagues, but inspire the entire team at Mercure Jakarta Sabang to continue providing the best service experience We are looking forward to welcome you back to our hotel in the near future. Sincerely, Gunawan Widodo General Manager

Yann N. Business - 10/07/2018 AccorHotels certified review
« Comfortable stay in Jakarta for business trip !! »

The stay was very satisfied. The room is spacious with nice bedding and view over swimming pool. Gym room is well equipped. Lobby staff was very helpful for my request. Restaurant's food was nice and affordable. Ideal place to stay in Jakarta for business trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yann N., Such an amazing review, and I am thankful that you've shared it with all of us here. Truly pleasant to know that you enjoy our facilities and the hospitality of the staffs. The team of Mercure Jakarta Sabang and myself are looking forward to welcome you back in the future. Sincerely, Gunawan Widodo General Manager

Anonymous Business - 10/07/2018 AccorHotels certified review
« An oasis in the busting city »

I enjoyed my stay. The room was clean. The breakfast had a good selection. The restaurant and bar had a good environment. Staff were friendly and efficient. No complaints.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, Thank you so much for your good review to Mercure Jakarta Sabang and share your experience to stay with us. I absolutely share this comment to our staff, I believe your feedback would motivate them to give better and better service. We are looking forward to welcome you back in our hotel. Sincerely, Gunawan Widodo General Manager

Anonim Business - 10/07/2018 AccorHotels certified review
« Nice »

Good service, nice room and good food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sena Rosyadi, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Firmantoko S. Couples - 10/07/2018 AccorHotels certified review
« Good location clean room »

Easy to reach the hotel,surrounded by culinary area of jalan Sabang and famous nasi goreng kambing Kebon Sirih

Our hotel has responded to the review
Our hotel has responded to the review

Dear Firmantoko S. Thank you for your reviews and sharing your experiences about your stay at our hotel. It is a compliment for us to know that you enjoyed your stay with us. We will certainly forward your positive comments to the entire team for their motivation. We are looking forward to welcome you back at Mercure Jakarta Sabang soon. Sincerely, Gunawan Widodo General Manager

Habbe Business - 10/07/2018 AccorHotels certified review
« Good experience »

Good experience during I staying in the hotel, but the way go to the my room is smoke smell

Our hotel has responded to the review
Our hotel has responded to the review

Dear HAMID HABBE, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

T G. Business - 10/07/2018 AccorHotels certified review
« Friendly n efficient »

Good overall except for an incident on the last day, but the way it was handled by the staff deserve great kudos.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KATHAY G., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Chriswantoro N. Business - 04/07/2018 AccorHotels certified review
« food that should be a variant »

comfortable room but it must be seen every room the broken bathroom door, ac buttons that can not be in the winds, keep the hot water is not hot at all.the food should be more varied. wifi not stable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chriswantoro n.. Appreciate the review given. I apologize for the inconvenience experienced during your stay. I will personally take a look into this matter and I am thankful for this so I could ensure improvements are made My apologies once more, and truly hope that we could host you again in the future to regain your faith towards our products and services again. Kind regards, Gunawan Widodo General Manager

Pram Solo - 04/07/2018 AccorHotels certified review
« good but must to be good better »

was missing administration cause good pleased welcome but ist ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Prayetno, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Neil Business - 04/07/2018 AccorHotels certified review
« Nice Hotel »

I have stayed at the Mercure Sabang several times and this time I chose one of the best rooms. The room was nice. clean comfortable. The hotel is very conveniently located. A very nice place to stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Neil Pitman, Appreciate the continuous support given to us. Your words is a testament on our commitment in providing a consistent and personalized service. We hope that we will have the honor to host you again in the future. We look forward into it. Sincerely, Gunawan Widodo General Manager

Shully A. Business - 02/07/2018 AccorHotels certified review
« comfort »

overall so nice, beautiful, and cozy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shully A., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Usamah Z. Business - 02/07/2018 AccorHotels certified review
« Satisfactory »

The room was very nice and comfortable but I had problem gaining access to the internet. Spoke to someone at the front desk, the person assisted to enter the wifi, but once I leave the lobby and enter my room, the wifi stopped working again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Usamah Z., Thank you very much for taking the time to post comment regarding your recent stay with us and the problems you experienced. Please accept our sincere apology for having missed the opportunities to impress you. I admitted that these all are not the genuine services that we strive to deliver. However, through the guest feedbacks, we are able to grow and seek knowledge. Your positive feedbacks will not only motivate our colleagues, but inspire the entire team at Mercure Jakarta Sabang to continue providing the best service experience We are looking forward to welcome you back to our hotel in the near future. Sincerely, Gunawan Widodo General Manager

Lyn Business - 02/07/2018 AccorHotels certified review
« Unexpectedly pleasant »

This is my first time staying at this hotel as I'm used to other bigger hotel. This hotel was selected as the location was nearer to my meetings. I am pleasantly surprised with the overall experience here. Service was excellent. Room was comfortable. I have no complaint at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lyn, Thank you for spend your time to share your wonderful stayed experience in Mercure Jakarta Sabang. We are very happy to know that you are very satisfied with our service and product. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Eddy I. Couples - 02/07/2018 AccorHotels certified review
« very iconic hotel »

the room is very comfort and clean, breakfast is very nice and delicious

Our hotel has responded to the review
Our hotel has responded to the review

Dear EDDY i., Thank you for staying with Mercure Jakarta Sabang and it always been our great pleasure to have you as our guest. On behalf of staff and management Mercure Jakarta Sabang, we would like to express our gratitude for taking your time to share your experience during stay. Your input and comments are precious to us, and once again thank you for your kind contribution which will allow us to keep on upgrading our services. Customer’s satisfaction has always been the priority set for us. We look forward having the pleasure to welcome you again at Mercure Jakarta Sabang soon. Kind regards, Gunawan Widodo General Manager

Arie D. U. Families - 01/07/2018 AccorHotels certified review
« Quite satisfied .. »

Lovely .. hope I could have another night in mercure sabang

Our hotel has responded to the review
Our hotel has responded to the review

Dear MR. ARIE DWI U., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Jennifer N. Business - 01/07/2018 AccorHotels certified review
« Superb and centrally located »

This hotel is centrally located and has superb food and service. I am definitely coming back!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jennifer N., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Edi S. Families - 28/06/2018 AccorHotels certified review
« What a great hotel..! »

The room is cozy and clean. The foods are greatly delicious. The staffs are kind and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MR. EDI S., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Dk Families - 26/06/2018 AccorHotels certified review
« Good for special occasion »

Nice place to explore center of Jakarta like Thamrin, specially if you want to visit the tourist spot like Monas, Istiqlal mosque, and other culinary spots nearby. Thank you for the hospitality, including the shuttle bus for the sholat idul fitri at Istiqlal mosque, a lovely breakfast with delicious Lebaran menu, Clean room, it's good for a special day and I enjoy my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dino, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Marcus Friends - 26/06/2018 AccorHotels certified review
« Great »

Staying in one of accor group's hotel is always great...the rooms are well designed, good ambience...too bad the pool is too small...I recommend this hotel with good location for bussiness purpose mostly... After all, it was always great to stay...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marcus, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

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