Hotel - Mercure Jakarta Sabang
Mercure Hotel Mercure Hotel

Mercure Jakarta Sabang

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4.0/5 594 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • SOEKARNO HATTA
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre  (Nearby)
  • Services for children
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11:00-00:00
    • Opening hours : Week-end 06:00-00:00

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 163 rooms
  • 90 non-smoking rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Pay per view channel(s)
    • Minibar
    • Suite Box
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,858 reviews

Our guest reviews for Mercure Jakarta Sabang

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 594 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Darwis S. Business - 18/02/2018
« Average »

Service was good, however room lighting always had problems (room was too dark) and the room odor was not very pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Darwis, Thank you for sharing the comment with us. Our sincere apology for the inconvenience you had during your stay with us. This will be our further follow up for future improvement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Agoest S. Business - 16/02/2018
« Heeeeem..... satisfied....... »

Medium Hotel in central Jakarta........? No way...... always mercure jakarta sabang.....

Our hotel has responded to the review
Our hotel has responded to the review

Dear agoes, Thank you so much for your gratify review, we are very happy to know that you have a pleasure experience with Mercure Jakarta Sabang. We hope to welcoming you again to our hotel near future. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Vijaye J. Couples - 15/02/2018
« Good location, value for money hotel »

I was pleased with my stay at your hotel. The hotel met my expectations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vijay, It is our pleasure having you stay with us. Thank you for your reviews and sharing your experiences about your stay at our hotel. It is a compliment for us to know that you enjoyed your stay with us and recognizing our good will to help you with your stuffs or anything in any condition. We will certainly forward your positive comments to the entire team for their motivation. Regarding to the lighting, it has been communicated to department related and will be an important note to take. We are looking forward to welcome you back at Mercure Jakarta Sabang soon. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Yogi P. Business - 15/02/2018
« Office Operations Coordinator »

The hotel ambience is good and the location is in good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yogi, Great to know that the service, facilities, and location of the property could deliver you an amazing experience during your stay. We hope that we could host you again in the not so distant future Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Muhammad A. Business - 15/02/2018
« Excellence »

I feel comfort and enjoyable staying in Mercure with your great hospitality

Our hotel has responded to the review
Our hotel has responded to the review

Dear Muhammad Azhar, We thank you for your good feedback and glad to hear that you enjoy your stay with us. We would pass this good comment to our staff for motivate the team to always deliver a good service toward our guest We look forward to welcoming you again in Mercure Jakarta Sabang in near future. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Amit K. B. Business - 15/02/2018
« Mr Amit Kumar B. »

It was a good experience staying at Mercure. Hotel stay & restaurant is fine. Mr. Zul is very helpful and cheerful staff and I am impressed with his coureous behavious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Amit Kumar Baid Thank you for spend your time to share your wonderful stayed experience in Mercure Jakarta Sabang. We are very happy to know that you are very satisfied with our service and product. We look forward to welcoming you again in Mercure Jakarta Sabang in near future Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Ganesan Business - 15/02/2018
« Satisfied »

Good front office staffs. Reliable housekeeping service. The Breakfast was really nice!

Our hotel has responded to the review
Our hotel has responded to the review

Dear GANESAN RAJAN, Thank you for choosing our hotel during your recent trip to Jakarta. The detailed review about our facilities is truly appreciated, and it is great to know that we could meet your expectations in various aspects Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Sasikumar R. Business - 14/02/2018
« Great Stay at Mercure Jakarta Sabang »

It definitely exceeds my expectation. Would definitely return. Good job!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear SASIKUMAR R., We would like to thank you for choosing Mercure Jakarta Sabang as your accommodation choice during your recent stay in Central Jakarta and for taking the time to share your recent experience. We are very delighted to know that our associates were able to meet your expectation and the excellent service given during your stay with us. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Agriningtiyas K. Families - 14/02/2018
« Great »

Comfortable clean cozy hotel, by the heart of the city

Our hotel has responded to the review
Our hotel has responded to the review

Dear AGRININGTIYAS KUSUMADEWI, First of all we wish to thank you for your confidence in our services and highly appreciated for your time to share your experience stay with us, especially by pointing out our quiet comfortable room,. We have shared your great feedback to the respective team accordingly, and last but not least, our strategic location. We look forward having the pleasure to welcome you again at Mercure Jakarta Sabang Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Uningo Families - 14/02/2018
« good »

good, but on the way to to smell smoke

Our hotel has responded to the review
Our hotel has responded to the review

Dear GREG YOPI JONES, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also noted your comments regarding the smell of smoke, please accept our sincere apologize for all the inconvenient Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Anonymous Couples - 12/02/2018

Everything was perfect. Capuccino in the lobby was excellent. Thanks for everything.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RENATA KROBOT, Thank you for spend your time to share your wonderful stayed experience in Mercure Jakarta Sabang. We are very happy to know that you are very satisfied with our service and product. We look forward to welcoming you again in Mercure Jakarta Sabang in near future Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Suroto Business - 12/02/2018
« Good experience but lack of something »

Love the hotel but not the room for I am not smoking but was given the smoking room. Used to be upgraded to the bigger room but not this time for it was not available. Greeted warmly when I checked in by Mr Zul if I’m not mistaken. Still miss the impeccable service provided by miss Elvina and Ms Sari, but I can’t complain more since the front desk officers available did not really know me well. When I checked out, it was fast, friendly but still, can’t feel the warmth hospitality service provided by the two ladies, Ms Elvina and Ms Sari.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SUROTO, It is with deep regret to hear that you had an unpleasant stay during your recent visit with us, please accept our sincere apologies for all the shortcomings that you experienced. Our Customer's feedback is our most precious source of information in order to try to consistently improving our services and facilities. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Nl Business - 12/02/2018
« Was given a non-smoking room that smelt strongly of smoke »

Was given a non-smoking room that smelt strongly of smoke and was unable to change rooms due to no other room being available. All my clothes smelt of smoke afterwards and I was unable to wear them again for the rest of my business trip. Very dissatisfied.

Our hotel has responded to the review
Our hotel has responded to the review

Dear nirva, Thank you for staying at Mercure Jakarta Sabang and for the time you took to share your review about our Hotel. Kindly accept my sincere apologies for the inconvenient experience you had during your stay. Please be sure that corrective action has been taken and that it will always be our commitment to keep on improving our services in order to meet our Guest's expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Fedrick Solo - 12/02/2018
« quite good room for training and well serve food at restaurant »

im not staying there just for google training. but internet speed alittle bit slow if out of reaching area

Our hotel has responded to the review
Our hotel has responded to the review

Dear fedrick, We thank you very much for your kind review about us. We have shared the feedback with the rest of the team, who would be more motivated in delivering a better service even more. We will constantly keep up our efforts on improving our guests' satisfaction We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Deddy M. Families - 09/02/2018
« clean, good food, »

Overall good, but noise from outside ( fogging machine sounds or something ) a bit disturb our sleeping

Our hotel has responded to the review
Our hotel has responded to the review

Dear DEDDY M., Thank you for sharing the comment with us. Our sincere apology for the inconvenience you had during your stay with us. This will be our further follow up for future improvement Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Kazimi Friends - 09/02/2018
« The best customer service »

Very nice clean Hotel good Location nice big rooms the customer service is best part Very very friendly staff Specially ZUL is very nice person he is kind and helpful ZUL is the front desk Man with warm welcoming smile always He helped us a lot Thank you ZUL Definitely we Will be back and Definitely recommended

Our hotel has responded to the review
Our hotel has responded to the review

Dear KAZIMI SAID, We would like to thank you for choosing Mercure Jakarta Sabang as your accommodation choice during your recent stay in Central Jakarta and for taking the time to share your recent experience. We are very delighted to know that our associates were able to meet your expectation and the excellent service given during your stay with us. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. Your kind words have been passed on to our teams who made your stay a pleasant one. This will certainly motivate them to keep up the good work We hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Daffodil Friends - 08/02/2018
« Great hotel »

Very nice workers

Our hotel has responded to the review
Our hotel has responded to the review

Dear MR. DAFFODIL REALIZA, We would like to thank you for choosing Mercure Jakarta Sabang as your accommodation choice during your recent stay in Central Jakarta and for taking the time to share your recent experience. We are very delighted to know that our associates were able to meet your expectation and the excellent service given during your stay with us. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to the Mercure Jakarta Sabang Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Affilianto Friends - 08/02/2018
« great »

excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear MR. AFFILIANTO, We thank you very much for your kind review about us. We have shared the feedback with the rest of the team, who would be more motivated in delivering a better service even more. We will constantly keep up our efforts on improving our guests' satisfaction . We all looking forward to welcome you again at Mercure Jakarta Sabang in the near future. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Taufik H. H. Friends - 06/02/2018
« satisfied »

good breakfast good staff nice room

Our hotel has responded to the review
Our hotel has responded to the review

Dear MR. TAUFIQ H, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Jessica C. Business - 05/02/2018
« Great city hotel »

I really enjoyed this hotel, staff really friendly, rooms extreamly comftable. Good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MR.JESSICA C., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

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