Hotel - Mercure Jakarta Sabang
Mercure Hotel Mercure Hotel

Mercure Jakarta Sabang

4.0/5 665 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • SOEKARNO HATTA
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre  (Nearby)
  • Services for children
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11:00-00:00
    • Opening hours : Week-end 06:00-00:00

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 163 rooms
  • 90 non-smoking rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Minibar
    • Suite Box
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 2,520 reviews

Our guest reviews for Mercure Jakarta Sabang

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 665 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Business - 15/10/2018 AccorHotels certified review
« better than expected »

we enjoyed room and restaurant (breakfast and dining) experience very much even better if the music playlist for the restaurant is extended and not endlessly repeated. even flawless if we had not a glitch with the housekeeping

Our hotel has responded to the review
Our hotel has responded to the review

Dear A., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Pamcar F. Families - 12/10/2018 AccorHotels certified review
« Very Good »

The receptionist was very warm and deliver hospitality. Special credit to pricilia and sheilla for their warmness to us

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pamcar F., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Cattleya T. D. Couples - 11/10/2018 AccorHotels certified review
« Cozy »

Actually my father in law got the chance to stay here cause of duty work at Lemhannas, but personally, that was my second experience. On the first night, sunday night, my husband and I stayed there. The room was quiet comfy, TV channel was good, Sofa and carpet were good, bathroom was good too. I asked the receptionist to bring us an iron to tidy up our clothes. Quick respond and excellent service. Then, I borrowed mukena and sajadah, but looked like it wasn’t clean enough and didn’t suit if remember that it came from the hotel which is has a good reputation, huh? After all, the experience was good from the service and interior furniture. Just make all of another aspect classy too, especially the tools of praying, cause this is a Muslim country. Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cattleya Tiara D., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have reviewed your comments regarding cleanliness and would like to extend our sincere apology to you. We agree that the usual high standards of our products and services were not met in this instance and we do regret that you had to encounter the shortcomings during your stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo - General Manager

Indramawan.sh Business - 11/10/2018 AccorHotels certified review
« Good Job your Hotel. »

Menyenangkan.

Our hotel has responded to the review
Our hotel has responded to the review

Dear INDRAMAWAN, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Andrew C. Business - 11/10/2018 AccorHotels certified review
« pleasant »

plesantly surprised at the high quality service of your staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear a., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Ari W. Business - 11/10/2018 AccorHotels certified review
« lovely hotel »

Every time I went to Jakarta, I always stay in this hotel because it's nearby to go anywhere and thank you very much to Ibu Galuh for the great hospitality

Our hotel has responded to the review
Our hotel has responded to the review

Dear ARIE W., Thank you very much for giving review to Mercure Jakarta Sabang, we very appreciate it. We are so happy to know that you satisfied with our hotel and service. Mercure Jakarta Sabang located in heart of Jakarta, near with business district, entertainment and shopping area. Hopefully you could return to our hotel and stay with us again very near future. Sincerely, Gunawan Widodo General Manager

Rizal S. A. Business - 11/10/2018 AccorHotels certified review
« Mr. »

nice and great hospitality services from Hotel crew

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Charles A. P. Business - 10/10/2018 AccorHotels certified review
« Services »

Good services i am really happy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charles Andrew P. We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Cipto L. Business - 10/10/2018 AccorHotels certified review
« Located in strategic area and easy to be accessed »

Good services and hospitality

Our hotel has responded to the review
Our hotel has responded to the review

Dear L. CIPTO PRIYO, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Ann G. Couples - 10/10/2018 AccorHotels certified review
« A short but excellent stay »

We were very impressed with the welcome we received from Mutia Taria when we arrived at the Mercure Hotel. Indeed everyone we met during our stay was polite, helpful and very professional. So many smiling faces! Our room was large, clean and well-equipped. perfect! Breakfast was out of this world! Such a variety of delicious dishes to cater for every palate. We would not hesitate to stay here again or to recommend it to others.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROLAND G., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

M.… Families - 10/10/2018 AccorHotels certified review

It was short stay but we like the hotel . The ambiance.location.staff are very nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear m., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

M. Business - 08/10/2018 AccorHotels certified review
« Limited facilities »

If compared to other mercure, the mercure at sabang is just satisfactory. The gym is way too small and the swimming pool as well too tiny. The good thing is the design of the doors at corridor is lively.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M, We thank you for your good feedback and glad to hear that you enjoy your stay with us. We would pass this good comment to our staff for motivate the team to always deliver a good service toward our guest. We look forward to welcome you back to our hotel. Sincerely, Gunawan Widodo - General Manager

Zamjam Business - 07/10/2018 AccorHotels certified review
« cozy place »

good food, good room and strategic place

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zamjam, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo - General Manager

J. Business - 07/10/2018 AccorHotels certified review
« Good hotel in the center of the city. »

Everything is ok, easy check in, small room but still ok for short business trip, late check out process no problem.

Our hotel has responded to the review
Our hotel has responded to the review

Dear J., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo - General Manager

Indriati Business - 06/10/2018 AccorHotels certified review
« The water smells bad »

I'm disappointed to stay at this hotel. Water in the bathroom smells bad, only 1 toothbrush and a towel for 2 adults

Our hotel has responded to the review
Our hotel has responded to the review

Dear I., Thank you for taking the time to tell us about your experience at the Mercure Jakarta Sabang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gunawan Widodo - General Manager

Rudy P. Business - 06/10/2018 AccorHotels certified review
« Excellent »

Mercure Jakarta Sabang is one of the good hotel for stay, affordable price and very good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RP, Thank you so much for your good review to Mercure Jakarta Sabang and share your experience to stay with us. We are very happy to know that your night stay meet with your expectation. I definitely pass this feedback to our staff, I believe this feedback would motivate them to serve you better. We look forward to welcoming you back to our hotel. Sincerely, Gunawan Widodo - General Manager

Nidya Business - 06/10/2018 AccorHotels certified review
« ok »

overall everything was good. But the last day i stayed, the AC in my room didn’t work

Our hotel has responded to the review
Our hotel has responded to the review

Dear NIDYA, Thank you for staying at Mercure Jakarta Sabang and for the time you took to share your review about our Hotel. Kindly accept my sincere apologies for the inconvenient experience you had during your stay. Please be sure that corrective action has been taken and that it will always be our commitment to keep on improving our services in order to meet our Guest's expectations. Once again, thank you very much for your review and we look forward to welcoming you again on your next visit. Sincerely, Gunawan Widodo - General Manager

M. Business - 06/10/2018 AccorHotels certified review
« Okay »

Overall I'm actually pleased but there were some issues especially regarding the use of the meeting room during our group's workshop activity

Our hotel has responded to the review
Our hotel has responded to the review

Dear M., Thank you for staying at Mercure Jakarta Sabang and for the time you took to share your review about our Hotel. Kindly accept my sincere apologies for the inconvenient experience you had during your stay. Please be sure that corrective action has been taken and that it will always be our commitment to keep on improving our services in order to meet our Guest's expectations. Once again, thank you very much for your review and we look forward to welcoming you again on your next visit. Sincerely, Gunawan Widodo - General Manager

Arnita E. M. Business - 06/10/2018 AccorHotels certified review

good services, I'm enjoyed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ARNITA E M. Thank you for the score and taking time to share your recent experience at Mercure Jakarta Sabang. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. We looking forward to welcome you again in our hotel. Kind regards, Gunawan Widodo - General Manager

Hidayat Business - 06/10/2018 AccorHotels certified review
« Excelent services »

Clean room.. good services..

Our hotel has responded to the review
Our hotel has responded to the review

Dear HIDAYAT, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo - General Manager

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