Hotel - Mercure Jakarta Sabang
Mercure Hotel Mercure Hotel

Mercure Jakarta Sabang

4.0/5 718 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • SOEKARNO HATTA
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre  (Nearby)
  • Services for children
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11:00-00:00
    • Opening hours : Week-end 06:00-00:00

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 163 rooms
  • 90 non-smoking rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Minibar
    • Suite Box
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 2,699 reviews

Our guest reviews for Mercure Jakarta Sabang

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 718 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Family - 27/12/2018 TripAdvisor review
« Comfortable »

The staff are helpful and friendly, check in and out was quick and hassle free, the room is clean and all the amenities are sufficient, breakfast is delicious and there is a variety of food to choose and the location is near to Monas.

Our hotel has responded to the review
Our hotel has responded to the review

Dear AtuliyaZ Thank you for taking your time to write a review regarding your recent stay at Mercure Jakarta Sabang. We really appreciate your positive comment about your overall experience. We are looking forward to welcome you back at Mercure Jakarta Sabang soon. Kind regards, Gunawan Widodo

Nmahayu Business - 14/12/2018 AccorHotels certified review
« great stay with great location »

The hotel design was good and the location was perfect. You can find the public transportation nearby and Jakarta street culinary around the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NMahayu,, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Umar F. Business - 11/12/2018 AccorHotels certified review

It's a good experience. The hotel location is strategic and easy access to public facility i.e. Monas and Gambir rail station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Umar F. Glad to know that you had a chance to visit Mercure Jakarta Sabang and it was a great experience. We sincerely hope to be able to welcome you back for many more occasions. Sincerely, Gunawan Widodo General Manager

Kristy Business - 11/12/2018 AccorHotels certified review
« satisfying »

good food, good service, comfortable room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kristy, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Jegan Business - 11/12/2018 AccorHotels certified review
« Good »

Please help to kill mosquitos especially at lobby

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jegan, We have reviewed your comments and would like to sincerely apologize for the shortcomings that you encountered during your stay with us. Thank you for bringing related issues mosquito to our attention for our immediate action. I would hope that you would provide us with another opportunity in the future to restore your faith in our product and service. Sincerely, Gunawan Widodo General Manager

I K. A. P. U. Business - 11/12/2018 AccorHotels certified review
« Mercure Sabang is such a cosy hotel and the food is tasty. »

I have stayed in the hotel so many times. The hotel is easily accessed by public transportation and very close to my office/main destination (AIPI at the National Library Building). The staff is warm and helpful, the room and corridors are clean and well maintained and the food is plenty and delicious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear I KETUT ARIA PRIA U., We thank you for your good feedback and glad to hear that you enjoy your stay with us. We would pass this good comment to our staff for motivate the team to always deliver a good service toward our guest. We look forward to welcome you back to our hotel. Sincerely, Gunawan Widodo General Manager

Martin Business - 11/12/2018 AccorHotels certified review
« Disappointed with Accor program »

for Overall hotel facility and stayed experience in Hotel, so far is good. The unsatisfied only related with Accor Point Program. When I stay this time, I already complain about my previous point that not state yet in Accor Program. My claim is check in 16th October and check out 23rd October. And second disappointed, until today 11th December, that point still not coming in my Accor. Also my point for check out 5th November still not put on my Accor. Last week(5th November) I came special to Mercure Sabang and asking clarify for this case. The receptionist answer: Mercure Sabang already put my point to Accor, so if I haven't received the point, your people asking me to contact directly to Accor. This is only happen in Mercure Sabang Hotel. So last week I stayed in different Accor Hotel instead in your hotel. Hope you can help to solve this problem and don't let me to clarify and take care by my self to Accor. The summary for 2 complain: - check in 16th October, check out 23rd October. - check in 4th nov, check out 5th nov. Please take care this problem... thanks Martin

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin, Appreciate the review given. I apologize for the inconvenience experienced during your stay. I will personally take a look into this matter. Your feedback about the point will be addressed accordingly, and I am thankful for this so I could ensure improvements are made. My apologies once more, and truly hope that we could host you again in the future to regain your faith towards our products and services again Sincerely, Gunawan Widodo General Manager

Agie Business - 11/12/2018 AccorHotels certified review
« Worktrip »

Meeting room and service are really great. Room also spacy and comfortable. Breakfast is delicious but limited option. Overall, my team and i, enjoy spending time in mercure sabang.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Agie, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Ten H. Friends - 11/12/2018 AccorHotels certified review
« Very satisfactory »

My stay at Mercure Sabang has been very satisfactory. Centrally located with friendly and helpful staff.. The only remark i have is that the area around the swimmingpool is an area where people may smoke. Sportif action and the terrible habit of producing poisonous smoke should not be mixed. I recommend that you ban smoking from the hotel completely.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHAN TEN H. DE LANGE, We thank you very much for your kind review about us. We have shared the feedback with the rest of the team, who would be more motivated in delivering a better service even more. We will constantly keep up our efforts on improving our guests' satisfaction. We all look forward to welcoming you again soon to the Mercure Jakarta Sabang. Sincerely, Gunawan Widodo General Manager

Fifi Couples - 11/12/2018 AccorHotels certified review
« Not really happy with the receptionist gesture, welcoming, and services »

I just happy with the rest chef, very good in food taste

Our hotel has responded to the review
Our hotel has responded to the review

Dear F., Thank you for staying at Mercure Jakarta Sabang and for the time you took to share your review about our Hotel. Kindly accept my sincere apologies for the inconvenient experience you had during your stay. Please be sure that corrective action has been taken and that it will always be our commitment to keep on improving our services in order to meet our Guest's expectations. We do hope to have another opportunity to welcome you back in our property, and we will be at your service. Sincerely, Gunawan Widodo General Manager

Didi R. Business - 11/12/2018 AccorHotels certified review
« Mercure serves its guest really well »

during my stay there, I could say that I am satisfied with its service, the room was neat,tidy and comfortable, the restaurant menu during breakfast was great as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Didi R, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Brajendra Business - 11/12/2018 AccorHotels certified review
« good »

my stay was good..but I will request hotel management to add more indian menu in breakfast . for long stay customer must have some more facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear K., Thank you for taking your time to write a review regarding your recent stay at Mercure Jakarta Sabang. We really appreciate your positive comment about your overall experience. We are looking forward to welcome you back at Mercure Jakarta Sabang soon. Sincerely, Gunawan Widodo General Manager

Brh Business - 11/12/2018 AccorHotels certified review
« I felt comfort when staying in the room »

Even I stayed in the room for only one night, it still imprint in my memory how was comfort it is.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRH, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Sasikumar R. Business - 11/12/2018 AccorHotels certified review
« Great Stay at Mercure Jakarta Sabang »

The team has as always exceeded my expectation. Please keep up the good work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SASIKUMAR R., Thank you for your recent stay and comment being made during your stay. We are glad that you had a wonderful time in Jakarta. Your comment have been shared to all of our team and we are so happy to hear it. We hope to have you stay with us again in the future. Sincerely, Gunawan Widodo General Manager

Ira Business - 11/12/2018 AccorHotels certified review
« Mosquito, smelly towel, itchy bed sheet »

Old towel so it smelly, got mosquito in the room, the housekeeping not replace the small towel n toiletries i.e shower gel, shower cap which i need every morning. For two weeks, no new menu in your cafe and the foods oily example the nasi goreng and spaghetti.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ira, Thank you for taking the time to tell us about your experience at the Mercure Jakarta Sabang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gunawan Widodo General Manager

Apta A. Business - 10/12/2018 AccorHotels certified review
« Its fine »

Its fine. Good room, and pretty good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Apta A., Glad to know that you had a chance to visit Mercure Jakarta Sabang and it was a great experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Ariedwiutomo Business - 10/12/2018 AccorHotels certified review
« Great .. »

Lovely .. the room .. the bed .. bathroom

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ariedwiutomo, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Napol W. Business - 10/12/2018 AccorHotels certified review
« Magnificent »

Everything lived up to my expectation

Our hotel has responded to the review
Our hotel has responded to the review

Dear Napol W., Thank you for taking your time to write a review regarding your recent stay at Mercure Jakarta Sabang. We really appreciate your positive comment about your overall experience. We are looking forward to welcome you back at Mercure Jakarta Sabang soon. Sincerely, Gunawan Widodo General Manager

Anonymous Couples - 10/12/2018 AccorHotels certified review
« Good service and nice rooms. »

We thought that the location was great and that the service was good. We also liked the breakfast a lot.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gustav, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Ayu N. A. Couples - 10/12/2018 AccorHotels certified review
« We are really satisfied »

We do enjoyed our stay at Mercure, we spent good times at Jalan Sabang. Remembering the time when we were a teenager. Thank you for the excellent services.

Our hotel has responded to the review
Our hotel has responded to the review

Dear AYU NIA A., Thank you for taking your time to write a review regarding your recent stay at Mercure Jakarta Sabang. We really appreciate your positive comment about your overall experience. We are looking forward to welcome you back at Mercure Jakarta Sabang soon. Kind regards, Gunawan Widodo General Manager

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