Hotel - Mercure Jakarta Sabang
Mercure Hotel Mercure Hotel

Mercure Jakarta Sabang

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4.0/5 611 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • SOEKARNO HATTA
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre  (Nearby)
  • Services for children
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11:00-00:00
    • Opening hours : Week-end 06:00-00:00

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

  • 163 rooms
  • 90 non-smoking rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Pay per view channel(s)
    • Minibar
    • Suite Box
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,988 reviews

Our guest reviews for Mercure Jakarta Sabang

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 611 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Jason L. Business - 14/04/2018
« Just acceptable »

Though it’s a 4 stars hotel, and a relatively new one, everything is just average. Shower (water) heater in room has issues, can’t maintain the temperature. Hotel does have massage & spa service, but turns out it’s not a legit kind of service, totally unprofessional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear WANG QUANGUO, Thank you very much for taking the time to post comment regarding your recent stay with us and the problems you experienced. Please accept our sincere apology for having missed the opportunities to impress you. I admitted that these all are not the genuine services that we strive to deliver. However, through the guest feedbacks, we are able to grow and seek knowledge. Your positive feedbacks will not only motivate our colleagues, but inspire the entire team at Mercure Jakarta Sabang to continue providing the best service experience We are looking forward to welcome you back to our hotel in the near future. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Perdana D. Couples - 14/04/2018
« Great experience »

Everything is perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Perdana D. Leopold, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Devi G. Couples - 13/04/2018
« Pleasant stay »

I used my stayplus complimentary with my husband at Mercure Sabang and had a wonderful night. The hotel is nearby food center. We had fun by walking at night. Nice room, nice environment. Thanks!

Our hotel has responded to the review
Our hotel has responded to the review

Dear DEVI G., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Agung Business - 11/04/2018
« It was excellent service »

I prefer to stay the ngiht at Mercure, Sabang once again

Our hotel has responded to the review
Our hotel has responded to the review

Dear AGUNG BUDI UTOMO, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Anonymous Business - 06/04/2018

Nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear EVA MARSELINA, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Audrey S. Families - 06/04/2018
« Nice Stay, but the room odor is not good »

I like the room, the pool, various selection for breakfast, staffs are really friendly, quick check in process. Only one thing that a bit bothered me, is room odor. When I entered the room, bad smell from bathroom was really strong. Maybe you should check the drainage or something that maybe related with the bad smell. I was stay at 310. I will come again and will highly recommend this hotel to my family and my friends... Really love the interior design of this hotel...

Our hotel has responded to the review
Our hotel has responded to the review

Dear STELLA, Thank you for staying at Mercure Jakarta Sabang and for the time you took to share your review about our Hotel. Kindly accept my sincere apologies for the inconvenient experience you had during your stay. Please be sure that corrective action has been taken and that it will always be our commitment to keep on improving our services in order to meet our Guest's expectations. Once again, thank you very much for your review and we look forward to welcoming you again on your next visit. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Arum Families - 03/04/2018
« Satisfied »

Hi, am so satisfied for spend our long weekend with good services in Mercure Sabang

Our hotel has responded to the review
Our hotel has responded to the review

Dear MRS. ARUM SUSANTI, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Anonymous Business - 02/04/2018
« Average »

I am unsure how fresh or not fresh the fruits that were served on the table in the room. It is just an unsure. The breakfast and lunch (main courses) were of limited choices. Looking for satay, but there wasn't any.

Our hotel has responded to the review
Our hotel has responded to the review

Dear C., Thank you for staying at Mercure Jakarta Sabang and for the time you took to share your review about our Hotel. Kindly accept my sincere apologies for the inconvenient experience you had during your stay. Please be sure that corrective action has been taken and that it will always be our commitment to keep on improving our services in order to meet our Guest's expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Imam B. Families - 30/03/2018
« Comfortable both in room and restaurant »

I was enjoy the stay in the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Imam b., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Anonymous Business - 28/03/2018
« Hassle free »

Pleasant stay. Would expect some basic requirements like a handwash soap dispenser in toilet

Our hotel has responded to the review
Our hotel has responded to the review

Dear VINOD PALLATH, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Ike Couples - 28/03/2018
« Staff in front desk totally not friendly »

Dissapointed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. IKE MAYASARI, Thank you for taking the time to tell us about your experience at the Mercure Jakarta Sabang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Kamran Couples - 28/03/2018
« good »

it is good

Our hotel has responded to the review
Our hotel has responded to the review

Dear s., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Rara Families - 27/03/2018
« Great Stay »

room was good, cleanliness was good, breakfast need to upgrade (the taste), towel and bed sheet felt comfortable. staff were so friendly, helpful, internet connection was good but sometime it was slow but that's fine. definitely will come back, please keep up the good work

Our hotel has responded to the review
Our hotel has responded to the review

Dear raraadjani, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Tino T. Couples - 27/03/2018
« Excellent »

Fast check in and reaaly tasty welcoming drink (Avocado smoothie). So friendly staffs. Too.s sre normal, clean and cozzy. But the bed is too soft specially at the edge of the bed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TINI T., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Farhan Business - 27/03/2018
« Sarisfactory »

I like the hotel as it is cosy and practical. I stayed there from monday till sunday and had a good time. Staff was helpful and facilitating. Food was also good

Our hotel has responded to the review
Our hotel has responded to the review

Dear AHMAD FARHAN BIN MOHD SAD, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Dexter L. Business - 26/03/2018
« Business Trip »

So far my stay was good and pleasant. Just a few improvements needed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear d., Thank you for the score and taking time to share your recent experience at Mercure Jakarta Sabang. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. We looking forward to welcome you again in our hotel. Kind regards, Gunawan Widodo

AccorHotels certified review
Adrian Y. Business - 26/03/2018
« Manager »

So far my stay at yr hotel is pleasant and enjoyable . One of the main reason I chose Mercure Jakarta Sabang is due to its close proximity to my client's office. In terms of your services, everything is good and yr staff is very friendly and hospitable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear adrian.yap881, Thank you for your kind feedback. I am really happy to read your feedback. Thank you for let us know the experience you had during your stay. And I look forward to welcoming you back in the near future stay at Mercure Jakarta Sabang. Kind regards, Gunawan Widodo General Manager

AccorHotels certified review
Fautry H. Business - 26/03/2018
« Smooth and Success »

Smooth Process....Great Location....Warm Staff...

Our hotel has responded to the review
Our hotel has responded to the review

Dear fhasfiandy, We thank you very much for your kind review about us. We have shared the feedback with the rest of the team, who would be more motivated in delivering a better service even more. We will constantly keep up our efforts on improving our guests' satisfaction. Hope we have the opportunity to welcome you back in the future. Kind regards, Gunawan Widodo

AccorHotels certified review
Gayathri Business - 26/03/2018
« Very Good »

It was nice staying with Mercure and Mutia the receptionist helped me a lot. Staffs are very warm and they keep the smile on their face in-tact. I really enjoyed staying. I will give 100% satisfaction wrt to the staff and hospitality. The only thing I didn't like is the room size. It is too small. We just have one table where we should put our system and no place to eat.

Our hotel has responded to the review
Our hotel has responded to the review

Dear g., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Sasikumar R. Business - 25/03/2018
« Great stay at Mercure Sabang »

The team definitely excelled is providing a great experience during my short stay at Mercure Sabang.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SASIKUMAR R., It is always a great pleasure to receive a great review from our guests. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. It allows us to ensure and improve the quality of service we want to offer our guests. We all looking forward to welcome you again at Mercure Jakarta Sabang in the near future. Sincerely, Gunawan Widodo General Manager

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