Hotel - Mercure Jakarta Sabang
Mercure Hotel Mercure Hotel

Mercure Jakarta Sabang

4.0/5 639 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • SOEKARNO HATTA
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre  (Nearby)
  • Services for children
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11:00-00:00
    • Opening hours : Week-end 06:00-00:00

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 163 rooms
  • 90 non-smoking rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Minibar
    • Suite Box
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 2,346 reviews

Our guest reviews for Mercure Jakarta Sabang

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 639 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Ad Families - 11/08/2018 AccorHotels certified review
« Great hotel, pefect location and staff is very attentive »

I stay in your hotel almost every year and since my first stay your hotel is one of my favourites. The location is great, close to the Business district of Jakarta but on the other hand you have the park around the Monas around the corner just to escape from the crowd in Jakarta. The street of the hotel is great for foreigners, in the middle of Jakarta but still the traditional atmosphere with nice possibilities for shopping, coffee and restaurant visits. The hotel facilities are great in perfect condition and the atmosphere is great. On top of that, great staff, high guest recognition, extremely friendly. A well managed hotel for already a lot of years. Keep up the good work. The team prepared a fantastic welcome in the hotel, after almost twenty hours travelling they arranged an early checkin for us what was very much appreciated. Absolutely all chances to start our holidays have been used by the team of Mercure Sabang to feel relaxed and welcome. Even employees that we remembered from former stays recognized us and gave us a great welcome. Hope to come back in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ad Hoondert, It is always a great pleasure to receive a great review from our guests. Thank you very much for highlighting our best location in Central Jakarta. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. It allows us to ensure and improve the quality of service we want to offer our guests. We all looking forward to welcome you again at Mercure Jakarta Sabang in the near future. Sincerely, Gunawan Widodo General Manager

Olivier Business - 03/08/2018 AccorHotels certified review
« nice interior design confortable room good location »

as usual i love the bedding always confortable with hight quality of pillow ....nice design in 5 floor and quiet place cheki /out efficient with smile . room service good

Our hotel has responded to the review
Our hotel has responded to the review

Dear OLIVIER LALMAND, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Chriswantoro Business - 03/08/2018 AccorHotels certified review
« good room and tasty breakfast »

since i was staying our hotel.room cleanies, tasty breakfast and your priority is meeting room is not bigger and must added room...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chriswantoro, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Nurul Business - 03/08/2018 AccorHotels certified review
« unforgettable memories »

i love staying in this hotel, start from the beginning of checkin until the checkout time was very smooth and staff was friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nurul, Thank you for your loyalty and continued support towards us. I am glad to hear the services you received has been consistent, and we could meet your expectations each and every time. We are hoping that we could continue to serve you in the future, at any given chance. Sincerely, Gunawan Widodo General Manager

Henry M. Couples - 03/08/2018 AccorHotels certified review
« Great hotel »

Comfortable room with great services, great bfast menu and great layout.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Henry M., Thank you so much for your good review to Mercure Jakarta Sabang and share your experience to stay with us. We are very happy to know that your night stay meet with your expectation. I definitely pass this feedback to our staff, I believe this feedback would motivate them to serve you better. We look forward to welcoming you back to our hotel. Sincerely, Gunawan Widodo General Manager

Sulaiman S. Business - 02/08/2018 AccorHotels certified review
« Great Exprerience »

First time staying at Mercure Sabang . Great experiece and most of all the staff is very polite , attentive and helpful .... Will definitly come back and stay there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SULAIMAN BINSHEHDEK, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Vjsri Business - 02/08/2018 AccorHotels certified review
« amazing job »

love the hospitality of the staffs and amazing service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear VIJEYESRI RAMALOO, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Cath Business - 02/08/2018 AccorHotels certified review
« Outstanding Staff »

I've travelled all over the world and I have never experienced such amazing customer service from every indivdual. I was organising a group of people and the staff were helpful, friendly, and considerate. They passed messages, got taxis, followed up with requests, and all with a smile. I must have been very annoying at times with the many queries and questions I had, but they never let any frustration show. I would stay there again just for the staff. However, the room was clean, comfortable, and the TV had a good range of international channels (not very common).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cath, Thank you for your recent stay and comment being made during your stay. We are glad that you had a wonderful time in Jakarta! Your comment have been shared to all of our team and we are so happy to hear it. Please do not hesitate to contact us shall we can be any assistance for you, looking forward to welcoming you back again on your next trip to Jakarta. Sincerely, Gunawan Widodo General Manager

Yaro M. I. Business - 02/08/2018 AccorHotels certified review
« Nice experience »

the staff doing a good job

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yaro Muhammad i. We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Shierly Families - 02/08/2018 AccorHotels certified review
« quite a nice hotel to stay »

we do not really spend time at the hotel. in terms of staff's service is good enough. but the room is quite small and there is a limitation of car parking area

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHIERLY, Thank you very much for taking the time to post comment regarding your recent stay with us and the problems you experienced. Please accept our sincere apology for having missed the opportunities to impress you. I admitted that these all are not the genuine services that we strive to deliver. However, through the guest feedbacks, we are able to grow and seek knowledge. Your positive feedbacks will not only motivate our colleagues, but inspire the entire team at Mercure Jakarta Sabang to continue providing the best service experience We are looking forward to welcome you back to our hotel in the near future Sincerely, Gunawan Widodo General Manager

Oenangdewi Friends - 02/08/2018 AccorHotels certified review
« Mercure Hotel is very convenient to hold a workshop/seminar. »

As a workshop participant I felt comfortable with the room provided. The bathroom was very clean. The food was also good. The most important thing was the excellent service by all the friendly staff around. They quickly noticed what assistance I needed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Oenang Dewi, Thank you so much for your gratify review, we are very happy to know that you have a pleasure experience with Mercure Jakarta Sabang. We hope to welcoming you again to our hotel near future Sincerely, Gunawan Widodo General Manager

Friends getaway - 01/08/2018 TripAdvisor review
« nice hotel, firendly with good atmospehre and original decoration »

location of the hotel not far from the center city .only the one way not easy to reach hotel with traffic and deviation .friendly staff from restaurant and room service ...also cleaning service was efficient .setting of the room almost complet ...bedding as always the best point at accor hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear fisherman371, Thank you for your loyalty and continued support towards us. We always proud of our strategic location, and I am glad to hear the services you received has been consistent, and we could meet your expectations each and every time. We are hoping that we could continue to serve you in the future, at any given chance. Kind regards, Gunawan Widodo

Rani Couples - 31/07/2018 AccorHotels certified review
« it was good »

i love how you have a coffee machine in the restaurant

Our hotel has responded to the review
Our hotel has responded to the review

Dear AMALIA KHAERANI, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

S S. Business - 30/07/2018 AccorHotels certified review
« Mixed, Good and Bad »

1. No hot water, only luke warm, Management could not rectify 2. Room air con temperature control not working, shivering whole night 3. Safe box not functional. Had to get it replaced. Rooms need more thorough inspection and repair. 4. Otherwise room good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHARADINDOO SADHU, Thank you for taking the time to tell us about your experience at the Mercure Jakarta Sabang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gunawan Widodo General Manager

Ratih Families - 30/07/2018 AccorHotels certified review
« Food and room »

Food are Complete, delicious, Room is clean, but design of the door to connecting room i think not comfort..Wrong position when we open.. the marketing has i knew, is friendly.. help me to got this room.. connecting room.. thnkyou

Our hotel has responded to the review
Our hotel has responded to the review

Dear RATIH,, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Also, we noted as well your inputs regarding our areas for improvement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Sulaiman Families - 27/07/2018 AccorHotels certified review
« Acceptable »

At first, I booked 2 rooms for 4 adults and one child, but I got the 2 rooms and nothing for the child. Also, the rooms were so small can't fit 3 peoples

Our hotel has responded to the review
Our hotel has responded to the review

Dear SULAIMAN FRINGOMAN, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Anonymous Solo - 27/07/2018 AccorHotels certified review
« foods »

its fantastic taste and many kind of foods

Our hotel has responded to the review
Our hotel has responded to the review

Dear komara_jaya {guest_last_name}, Thank you for taking your time to write a review regarding your recent stay at Mercure Jakarta Sabang. We really appreciate your positive comment about your overall experience. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Suad A. Families - 26/07/2018 AccorHotels certified review
« Great »

It was a good experience and i liked the hotel everything is perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Suad a. We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

I K. A. P. U. Business - 26/07/2018 AccorHotels certified review
« Stay in nice, clean and comfort hotel, and with variety of serving food with great taste »

As a member of the Indonesian Academic of Sciences (AIPI), I had stayed in this hotel twice. I am very delighted because of the sort distance to our office at the Building of National Library at the 17th and 18th Floor as well as the quality of service given to me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear I KETUT ARIA U., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Safwan H. Business - 26/07/2018 AccorHotels certified review
« satisfied, good »

good breakfast, clean room but direction to find the room rather complicated

Our hotel has responded to the review
Our hotel has responded to the review

Dear SAFWAN h., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. And also noted as well your inputs regarding room direction for improvement Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

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