Hotel - Mercure Jakarta Sabang
Mercure Hotel Mercure Hotel

Mercure Jakarta Sabang

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4.0/5 615 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • SOEKARNO HATTA
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre  (Nearby)
  • Services for children
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11:00-00:00
    • Opening hours : Week-end 06:00-00:00

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 163 rooms
  • 90 non-smoking rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Pay per view channel(s)
    • Minibar
    • Suite Box
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 2,083 reviews

Our guest reviews for Mercure Jakarta Sabang

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 615 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Bachtiar H. K. Families - 16/05/2018
« Easy access »

The hotel is located in the center of the city, making it easy for us to go to National Museum (known as Museum Gajah), National Monuments (known as Monas), and Kota Tua. We had time to taste the culinary on Jl. Sabang.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bachtiar Hery K., We are very much appreciated for review our hotel. Thank you very much for highlighting our best location in Central Jakarta. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. It allows us to ensure and improve the quality of service we want to offer our guests. We all looking forward to welcome you again at Mercure Jakarta Sabang in the near future. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Sasikumar Business - 14/05/2018
« Great stay at Mercure Sabang »

As usual, the team at Mercure Sabang has surpassed my expectations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sasikumar Rajapan, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. It allows us to ensure and improve the quality of service we want to offer our guests. We all looking forward to welcome you again at Mercure Jakarta Sabang in the near future. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Rahmi A. Friends - 14/05/2018
« Excellent »

Nice place and cozy ..

Our hotel has responded to the review
Our hotel has responded to the review

Dear RAHMI A., Thank you for choosing Mercure Jakarta Sabang as your accommodation choice during your recent stay in Central Jakarta. We are delighted to learn that you had an excellent stay with us and particularly value our lobby lounge restaurant. Your comments on the service provided by our staff are most gratifying and will be shared with the whole team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Fadly M. Z. Business - 14/05/2018
« Good »

Homy...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fadly Mudaz Z. We thank you very much for your kind review about us. We have shared the feedback with the rest of the team, who would be more motivated in delivering a better service even more. We will constantly keep up our efforts on improving our guests' satisfaction Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Charlie Business - 13/05/2018
« Nothing special »

Gym place is too far away. Need to get best view for it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHARLIE, Thank you for staying at Mercure Jakarta Sabang and for the time you took to share your review about our Hotel. Kindly accept my sincere apologies for the inconvenient experience you had during your stay. Please be sure that corrective action has been taken and that it will always be our commitment to keep on improving our services in order to meet our Guest's expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Saske Families - 08/05/2018
« Good »

Good facilities and friendlt staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear SACHJE AMALIA SIDDHARTA, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Mikhael Business - 08/05/2018
« satisfied but imperfect »

the front office is perfect, the room is good enough but the food is a bit disappointed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mike de Frans, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. Also, we noted as well your inputs regarding our food for improvement Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Muhammad Business - 02/05/2018
« Mr »

Good room but the food was bad

Our hotel has responded to the review
Our hotel has responded to the review

Dear Muhammad, Thank you for taking the time to tell us about your experience at the Mercure Jakarta Sabang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Fitriani Business - 02/05/2018
« Nice »

Nice hotel, good food, friendly crew.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fitriani, We thank you for your good feedback and glad to hear that you enjoy your stay with us. We would pass this good comment to our staff for motivate the team to always deliver a good service toward our guest. We look forward to welcome you back to our hotel. Kind regards, Gunawan Widodo

AccorHotels certified review
Aisha C. Families - 02/05/2018
« Excellent service »

I was very pleased with the staff and their service. Shout out to all the boys working made me feel like I was home.

Our hotel has responded to the review
Our hotel has responded to the review

Dear aishaxc, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Kurt K. Business - 01/05/2018
« A good Hotel for my purpose staying few days in Jakarta »

Very friendly atmosphere with a good restaurant for breakfast. Clean rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MR. K. KURT, Appreciate the continuous support given to us. Your words is a testament on our commitment in providing a consistent and personalized service. We hope that we will have the honor to host you again in the future. We look forward into it. Kind regards, Gunawan Widodo

AccorHotels certified review
W.mahmud Couples - 01/05/2018
« great! »

brief stay yet comfort

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wanda Mahmud, Thank you so much for your good review to Mercure Jakarta Sabang and share your experience to stay with us. We are very happy to know that your night stay meet with your expectation. I definitely pass this feedback to our staff, I believe this feedback would motivate them to serve you better. We look forward to welcoming you back to our hotel. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Aldo Business - 01/05/2018
« Great »

Cool

Our hotel has responded to the review
Our hotel has responded to the review

Dear Renaldo Praditya, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Ong C. T. Business - 29/04/2018
« Senior Regional Director - Asia Pacific »

Overall the experience is fine... I suggest that tea and coffee be offered as part of buffee lunch like what most 4 star hotels do... I do not believe it is that costly to the hotel to include hot drinks for buffet lunch.. the hotel can also consider an increase in the price for the buffet lunches if it is absolutely necessary.. Thank you and kind regards, Ong Chong T.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ong Chong T., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. We have reviewed your comments and would like to sincerely apologize for the shortcomings that you encountered during your stay with us. Thank you for bringing related issues to our attention for our immediate improvement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Hanum Business - 26/04/2018
« CLEAN »

Well manage

Our hotel has responded to the review
Our hotel has responded to the review

Dear hanum.ilmi, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Tossano Couples - 25/04/2018
« Comfort and privacy in affordable package »

Very well managed hotel, combined friendliness and privacy. Definitely need a 24hour coffeeshop, considering the location is at city center which most of guests are businessmen whose checks in late at night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TOSSANO VANADIANTO, We are glad to hear that your stay was enjoyable with us and for your time for sharing our unique selling points. And we noted as well your inputs regarding our areas for improvement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Manee Business - 25/04/2018
« Relax & cosy atmosphere »

Staff are friendly. Room is clean & tidy with modern style . Restaurant , bar and bakery corner are nice .

Our hotel has responded to the review
Our hotel has responded to the review

Dear WIMONMANEE TUANSOPON, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Martin W. Business - 25/04/2018
« Blocked toilet and slow room service »

I am usually staying at this hotel when I am frequently visiting Jakarta for business. However, this time my room was of less quality than usual. I had a blocked toilet that could almost not flush on morning of my departure, and I found the room service very slow. I waited for more than 1 hour for my meal, and once it came it was all cold and not fresh.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARTIN WALSTEDT, First and foremost it is with deep regret to hear your disappointment on your recent visit with us. Please accept our sincere apologies for all the shortcomings that you experienced during your stay in our property. I am obviously very concerned about your comments regards to the inefficient service our associates have handled room service during your stay. I am disappointed that on this occasion we have failed to meet your expectations and apologize for the inconvenience you experienced. Rest assured that this issue has been raised and I am working personally with my team to improve our service standard, We truly hope you will give us another opportunity to have you experience our service quality in the future, in order to regain your confidence in Mercure Jakarta Sabang. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Arif S. Families - 24/04/2018
« Arif S. »

Great Experience!

Our hotel has responded to the review
Our hotel has responded to the review

Dear MUHAMMAD ARIF S., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

AccorHotels certified review
Edwin Friends - 23/04/2018
« AMAZING »

the bed is nice and comfy, the bathroom is spacious, overall it's a great experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Edwin, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

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