Hotel - Mercure Jakarta Sabang
Mercure Hotel Mercure Hotel

Mercure Jakarta Sabang

4.0/5 652 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • SOEKARNO HATTA
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre  (Nearby)
  • Services for children
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11:00-00:00
    • Opening hours : Week-end 06:00-00:00

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 163 rooms
  • 90 non-smoking rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Minibar
    • Suite Box
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 2,434 reviews

Our guest reviews for Mercure Jakarta Sabang

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 652 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Erich Business - 14/09/2018 AccorHotels certified review

Your staff is excellent! The front desk is extremely efficient, and your waitstaff were superb!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Erich, Thank you for spend your time to share your wonderful stayed experience in Mercure Jakarta Sabang. We are very happy to know that you are very satisfied with our service and product. We look forward to welcoming you again in Mercure Jakarta Sabang in near future Sincerely, Gunawan Widodo General Manager

Wawan Families - 13/09/2018 AccorHotels certified review
« Cozy place for holiday »

great place to take your family holiday and has strategic location in jakarta

Our hotel has responded to the review
Our hotel has responded to the review

Dear W., Thank you for spend your time to share your wonderful stayed experience in Mercure Jakarta Sabang. We are very happy to know that you are very satisfied with our service and product. We look forward to welcoming you again in Mercure Jakarta Sabang in near future Sincerely, Gunawan Widodo General Manager

Ria Business - 13/09/2018 AccorHotels certified review
« Nice hotel in great location »

Clean, location is great, service is great too

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ria Thank you very much for giving review to Mercure Jakarta Sabang, we very appreciate it. We are so happy to know that you satisfied with our hotel and service. Mercure Jakarta Sabang located in heart of Jakarta, near with business district, entertainment and shopping area. Hopefully you could return to our hotel and stay with us again very near future. Sincerely, Gunawan Widodo General Manager

Anonymous Couples - 13/09/2018 AccorHotels certified review

Poor air condition on Ground Floor / lobby . Lack of staff at the check in counter. Even Accor member need to wait for quite some time. Hope above will improve. Thanks!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Caroline, Thank you for taking the time to tell us about your experience at the Mercure Jakarta Sabang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gunawan Widodo General Manager

Giovanni O. Families - 13/09/2018 AccorHotels certified review
« Amazing »

Very Happy and Very Interested.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GIOVANNI O., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Neeraj J. Business - 13/09/2018 AccorHotels certified review
« Perfect for buisness trip! »

I was in Jakarta for 2 weeks business trip. The stay was comfortable, room very neat and tidy. I was on the 5th floor with no noise at all and bed was very comfortable to sleep. The morning breakfast was also very good, range of options from Western to Indonesian breakfast. The staff from front office to kicthen and other services is very attentive and also do their best to attned to your needs. I will recommend this hotel and will definetly stay here again. Thank You Mercure Sabang :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear NEERAJ J., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Mohd Z. Business - 13/09/2018 AccorHotels certified review
« satisfactory »

overall service are good.. it will be better if the coffee house remain open until 1am

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohd z., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Leebarty T. Business - 13/09/2018 AccorHotels certified review
« break the ice »

this hotel seems small when you get inside, instead of that the room so clean and comfort, the design also unique, door, table, etc. the room rechargeable spirit after meeting hours. Again, small but comfy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leebarty T. Thank you so much for your good review to Mercure Jakarta Sabang and share your experience to stay with us. We are very happy to know that your night stay meet with your expectation. I definitely pass this feedback to our staff, I believe this feedback would motivate them to serve you better. We look forward to welcoming you back to our hotel. Sincerely, Gunawan Widodo General Manager

Anonymous Business - 13/09/2018 AccorHotels certified review
« Great stay, excellent service, central location! »

The staff were extremely accommodating. I especially appreciated the front desk staff and Ari in housekeeping for helping me stay hydrated. The food selection was very diverse and delicious, but there could have been more vegetarian options. The pool also looked very nice, but when I tried to swim laps, the water on my lips tasted terrible (not sure if because of cleanliness or chlorine).

Our hotel has responded to the review
Our hotel has responded to the review

Dear R., Thank you for your recent stay and comment being made during your stay. Your comment have been shared to all of our team and we are so happy to hear it. We've also notes the area which we can still improve and shared the issue accordingly to the concerned department. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Thanaporn Business - 12/09/2018 AccorHotels certified review
« Hotel service is impressive. »

The room was nice and hotel security was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thanaporn, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Anonymous Business - 12/09/2018 AccorHotels certified review
« Great service, nice room, good position of the hotel. »

I was upgraded to a very nice room and the position of the hotel is great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear C., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Derk Couples - 12/09/2018 AccorHotels certified review
« Very hospitable, very clean and very personal and friendly »

We had a very pleasurable stay in Hotel Mercure Sabang. The staff is very friendly and supportive. Everything is kept very clean and well maintained. The hotel is well situated in the centre of Jakarta. The breakfast is large and in European as well as in Indonesian style. The airport shuttle service comes in very handy, as you have to pay toll at the highway. Everything has been taken care of.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Derk, Thank for leaving such a lovely review to our hotel. We really appreciate for your great feedback, It's a pleasure to share with our team that you had enjoyable experience with us. Truly hope that we could host you again in the future to regain your faith towards our products and services again. Sincerely, Gunawan Widodo General Manager

Ming Business - 09/09/2018 AccorHotels certified review
« Good »

The staff are friendly and the service is good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ming, Thank you so much for your good review to Mercure Jakarta Sabang and share your experience to stay with us. We are very happy to know that your night stay meet with your expectation. I definitely pass this feedback to our staff, I believe this feedback would motivate them to serve you better. We look forward to welcoming you back to our hotel Sincerely, Gunawan Widodo General Manager

Bryce Families - 08/09/2018 AccorHotels certified review
« Customer service is drooping »

The wi-fi was awful. They tried to over-charge me. Price of breakfast is ridiculous. If I book online price for breakfast is less than one third what you pay day-of at the hotel. The problem is, I was traveling with my wife and infant baby, and online you can't choose to not pay for the breakfast for the baby. It is ridiculous that they would try to charge breakfast for my baby which is only drinking milk. But then on the day I actually ate breakfast, the price I paid for my wife and I was higher than it would have been if I just paid for the baby online. This is absolutely ridiculous and terrible customer service. I've stayed here a number of times but I'm starting to think this will have been my last.

Our hotel has responded to the review
Our hotel has responded to the review

Dear B., Thank you for taking the time to tell us about your experience at the Mercure Jakarta Sabang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gunawan Widodo General Manager

M. A. Business - 08/09/2018 AccorHotels certified review
« Acceptable »

Friendly staff and overall within normal limits.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M., Thank you so much for your good review to Mercure Jakarta Sabang and share your experience to stay with us. We are very happy to know that your night stay meet with your expectation. I definitely pass this feedback to our staff, I believe this feedback would motivate them to serve you better. We look forward to welcoming you back to our hotel Sincerely, Gunawan Widodo General Manager

Camelia Z. Business - 08/09/2018 AccorHotels certified review
« Satisfied »

A short stay quite fullfilling. The staff was helpfull, but need to improve on the dinner

Our hotel has responded to the review
Our hotel has responded to the review

Dear Camelia Z., Thank for leaving such a lovely review to our hotel. We really appreciate for your great feedback, It's a pleasure to share with our team that you had enjoyable experience with us. Truly hope that we could host you again in the future to regain your faith towards our products and services again. Sincerely, Gunawan Widodo General Manager

Sonny Business - 07/09/2018 AccorHotels certified review
« A short visit to Mercure Sabang »

A strategic place with abundant choice of delicated food awaiting for you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sonny, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Ahmad F. A. Business - 07/09/2018 AccorHotels certified review
« Mr »

Really good stay friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. AHMAD, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Tommy F. R. Families - 07/09/2018 AccorHotels certified review
« Cozy and comfort for family »

The location is strategic The hotel cozy, comfort The food good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tommy F. R., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

Erik J. Business - 03/09/2018 AccorHotels certified review
« The best stay I've ever had. PREMO JOB. »

Great. I felt at home due to the staff etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ERIC J., We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

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