Sofitel Dubai The Palm Luxury Apartments Hotel 5 stars

TripAdvisor rating 4.0/5 281 reviews
Sofitel Dubai The Palm Luxury Apartments
See on a map
+ 28 Services
Book this hotel
Ceci est un message d'erreur

Room 1

Number of guests
Children's age
Best price guarantee How it works?

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

  • An outstanding hideaway in Dubai

  • Energizing, welcoming ambiance

  • An irresistible, sophisticated sojourn

  • Overlooking the breathtaking Palm Jumeirah and Arabian Gulf

  • Variety of dining options offering diverse cuisines

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • DUBAI INTL AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Currency exchange
  • Porter
  • Amod Jha (+971)0/44556677
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Golf Nearby
  • Tennis
  • Beach and water sports
  • Downhill skiing Nearby
Catering
  • Breakfast
  • 6 restaurant(s)
  • 5 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Congresses/conventions
  • Business centre
  • Copy/print service available

Hotel location

Sofitel Dubai The Palm Luxury Apartments

East Crescent Palm Jumeirah
55558
dubai
united arab emirates

Tel: +97144556677

Fax: (+971)4/4556670

Contact email

Check-in from 14h00

Check out up to 12h00

  • PALM MONORAIL :   LINE 1 AQUAVENTURE

  • By plane

    DUBAI INTL AIRPORT At 39.5km / 24.54 miles - Shuttle paying

GPS :25.1399, 55.132

Our accommodations

FAMILY 1-BEDROOM APARTMENT, 1 king-size bed & 1 sofa bed, kitchenette

  • Max. number of persons: x4
  • Area: From 75
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

FAMILY 1-BEDROOM APARTMENT SEA VIEW, 1 king-size bed & 1 sofa bed, Kitchen

  • Max. number of persons: x4
  • Area: From 75
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

FAMILY 2-BEDROOM APARTMENT, 1 king-size bed & twin beds, kitchenette

  • Max. number of persons: x6
  • Area: From 135
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

FAMILY 2-BEDROOM APARTMENT SEA VIEW, 1 king-size bed & twin beds, kitchen

  • Max. number of persons: x6
  • Area: From 135
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

3 BEDROOMS APARTMENT, 2 King Size Beds & 2 Single Size Beds, Kitchenette, Kids Club access.

  • Max. number of persons: x8
  • Area: From 265
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Shoe polisher(...)

Our restaurants and bars

PORTER HOUSE STEAKS AND GRILLS

Type of cuisine: Gourmet

Succulent meats and a classically elegant atmosphere combine to create an impeccable signature steakhouse. An al fresco seating area provides a romantic setting under the stars.

Dinner

19:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MOANA SEAFOOD RESTAURANT

Type of cuisine: Gourmet

Surrounded by water, this poolside dining spot offers an exquisite seafood menu with Asian-inspired flavours. The signature Raw Bar brings the restaurant's passion to life by serving the finest sushi, sashimi and ceviche.

Find out more and book

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HONG LOONG

Type of cuisine: Thematic cuisine

Hong Loong is an enticing blend of timeless Chinese tastes and traditions enriched with elegant touches of contemporary style. A diverse menu of Szechuan and Cantonese creations delivers explosive flavours perfectly paired with tea.

Find out more and book

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MANAVA

Type of cuisine: International

Meaning "Welcome" in Polynesian, Manava restaurant features a colourful environment straight out of Paul Gaugin's Tahitian paintings. The all-day dining restaurant offers a succulent selection of international cuisine for breakfast, lunch and dinner.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MAUI BEACH

Type of cuisine: International

Relax at this poolside venue, stretching out across soft white sands. Daytime guests can enjoy an array of delicious sandwiches, paninis and pizzas, fresh juices & Polynesian themed cocktails. In the evening Arabic mezze & grilled BBQs are on offer.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE WORLD EATERY

Type of cuisine: Other cooking style

With a warm family oriented atmosphere, indulge in a culinary portrayal of Italian & American classics and satisfy your taste buds. Located within the serviced apartment's guests can also take advantage of the delicatessen corner.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PORTERHOUSE BAR

Photo non contractuelle / Strictly non binding

A novel and nostalgic approach to mixology can be found in the chic bar area adjoining Porterhouse restaurant, which showcases eight distinctive blends celebrating the art of cocktail-aking through the ages.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY LOUNGE

Photo non contractuelle / Strictly non binding

This all day and night lounge provides the irresistible scent of rich fragrant coffee, fine teas, chocolates and delicious French pastries providing the perfect place for quick refreshment before or after a day of exploring.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MAUI BEACH BAR

Photo non contractuelle / Strictly non binding

Lounge on sofas or under shady canopies in this sprawling Dubai beach bar. Order a signature cocktail, a fresh fruit juice or a cool soda with plenty of ice. A range of gourmet snacks and platters accompany the wide selection of drinks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PORTERHOUSE SPORTS BAR

Photo non contractuelle / Strictly non binding

All sports fans can unwind in Porterhouse's sports bar where stylish and casual atmospheres will sooth your mood. Relax, socialize and enjoy a selection of snacks and drinks while watching the games and major sports events on large TV screens.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GELATI ICE CREAM

Photo non contractuelle / Strictly non binding

Open from 10AM to 8PM and ocated by the Kid's Club, Gelati corner offers a large choice of ice cream flavours and refreshments.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 950 m²

  • Maximum capacity: 750 people

  • Maximum banquet capacity: 500 people

Find out more
Sofitel Dubai The Palm Luxury Apartments Meeting Room

Our guest reviews for
Sofitel Dubai The Palm Luxury Apartments

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

1,302 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

281 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Great Hotel

Customer review rating 4.6/5

Donna Families - 11/04/2019 AccorHotels certified review

Excellent customer service, great hotel

Wonderful Hotel

Customer review rating 4.6/5

Mandy Friends - 10/04/2019 AccorHotels certified review

Me and my girlfriend's spent 5 days with you as a celebration for my 50th Birthday and was overwhelmed 98% of the time by your amazing staff, who always smiled and helped and never needed asking more than once for something, the only shame was on the beach on our first day we went and got 3 beds and was brought an umbrella, we went and got changed and when we came back someone had taken our beds, we asked one of the staff to see if they could find us 3 more beds which they did eventually do, but they were right at the end of the beach, we asked him for an umbrella and he went off never to return, we then asked 3 more times for an umbrella and was always told yes but no umbrella ever came, we heard other people also asking but alas no umbrella's came for them either. we were now right near the edge of the beach area and felt that no staff ever came over to us and that we were too far away to bother with. It was very hot on the beach and there were clearly no more umbrella's. I would have rather been told this than people keep saying yes and waiting for no one to return. Also on the last day the toilets near the pool ran out of toilet paper twice and then there was no toilet paper only boxes of tissues. Other than these two things your staff inside the hotel are outstanding nothing was ever too much to ask for. We will definitely come back and see you again.

Bad check-out experience and lost signed paper by the management

Customer review rating 4.6/5

Mubarak A. Families - 08/04/2019 AccorHotels certified review

It started from the check-in when my original booking was for 3 sea view apartments and i got only one, after a very big hassle arranged to get only 2 out of 3 with the help of mr. Hassan and the duty manager mr. Hassan, however he also offered me 8 ppl complementary breakfast and we both signed the paper, unfortunately this paper was lost, during the check-out they charged me for the breakfast again and the lady on the counter was not sure about the charges she couldn't explain any later on i asked for the paper signed by me and mr. Hassan and it wasn't available so they couldn't help to wave the charges, however the duty manager during this time ms. Richa gave me another reason for the charges that the paper i signed was only a discounted price however she didn't saw the paper and it's my misunderstandings to what i was offered at the beginning, so i paid the total bill and she told me that she will follow up with them to refund the breakfast charges, and till now no body contacted me. Unfortunately such thing makes it disappointing to be mislead with information. It's very important for me to find the paper i already signed with the duty manager at the check-in and to refund the amount charged for breakfast. Waiting the solution for this issue from sofitel management. Regards Mubarak 05…

Unhappy and disappointed

Customer review rating 4.6/5

Omar H. Families - 07/04/2019 AccorHotels certified review

Hi stayed at room 7410 - 2 bedroom apartment with my family and I complained twice about the mattress in the master bedroom as the mattress had a default both sides I had severe back issues me and my wife informed the team during the checkout and they took my phone and my email address and they said we will get back to you and for sure we will offer something complimentary no one came back to me yet knowing that I am a regular guest in your hotel Overall I had a very disappointing experience this time during my stay as the most Convertible thing should be the bedroom!! Even during my two nights stay in the room , the cleaning team visited me only one time to clean the room. Every time I called the reception I get the same answer “sorry sir we are a bit busy give us some time”

It was a calm and satisfactory experience.

Customer review rating 4.6/5

Mohammad S. Families - 06/04/2019 AccorHotels certified review

Staying in Sofitel hotel was satisfactory.

Emma f.

Customer review rating 4.6/5

Emma F. Families - 03/04/2019 AccorHotels certified review

Lovely stay but I was very unwell from 2 days one of the days I had to be hospitalised due to food posioing. It was a shame to miss 2 days of my holiday due to this but we really enjoyed the hotel and what it had to offer.

Fantastic resort

Customer review rating 4.6/5

Mohammed Families - 03/04/2019 AccorHotels certified review

The staff was too friendly and helpful Our apartments was very comfortable Very nice the swimming pools and restaurants

Points registration for membership

Customer review rating 4.6/5

Hussam S. Business - 30/03/2019 AccorHotels certified review

Hotel facilities are perfect and staff are very friendly but wonder why my stay was not registered or added to my membership This point disturbed me

Very good

Customer review rating 4.6/5

Foroozan K. Families - 29/03/2019 AccorHotels certified review

Excellent

Family holiday

Customer review rating 4.6/5

Katie Families - 26/03/2019 AccorHotels certified review

Fantastic hotel, couldn’t fault our holiday, staff and service were amazing! Facilities were all great! We will be back

Brilliant family holiday

Customer review rating 4.6/5

Kevin B. Families - 26/03/2019 AccorHotels certified review

Can’t speak highly enough of this place, staff amazing, food excellent and so quick to deal with any minor issues. The facilities offer a lot for the kids (2-5) to keep them entertained in a happy safe environment. Special shout to Russel in the spa, guy is a all round star and lovely person. Also to Jaga who drove us around in his Buggy but always went above and beyond. My son will talk about Dixon the lifeguard on the beach for a long time, he had such fun with him and Dixon had so much time for him. Others who are worth a mention are Sebastian from Moana, Amy and Saravan for just making sure everything was perfect.

Excellent hotel!

Customer review rating 4.6/5

Ilaria Families - 25/03/2019 AccorHotels certified review

We staied one week at the Sofitel Hotel the Palm and we made an excellent experience. The apartment war amazing and the hotel service too. Would recomment it!!

Amazing hotel!!!

Customer review rating 4.6/5

Jamie Families - 22/03/2019 AccorHotels certified review

From start to finish we were made to feel extremely welcome. The facilities are amazing, restaurants superb and staff could not be nicer. Our apartment (2 bed with sea view) was great and huge, perfect for our little family. If your looking for a relaxed break with world class service, look no further than this hotel, you will not be disappointed, it’s great!

Excellent support right when needed

Customer review rating 4.6/5

Khaled A. Business - 20/03/2019 AccorHotels certified review

The main highlight was when I forgot my wallet with passport money cards and everything in the library and headed to the airport. When I realized this at the airport I called rhe hotel and the security dept were able to locate it and call me back in just few minutes. Moreover they sent it to me right to the airport with a limo. Despite I missed my flight, their quick and professional response was notable and appreciated.

Amazing Stay

Customer review rating 4.6/5

Mark C. Families - 19/03/2019 AccorHotels certified review

Stayed with my wife and 15 month old daughter. Staff were amazing. Mr Win was extremely friendly and helped us in any way he could. I Would definitely stay here again if I return to Dubai.

Ok stay but I would expect a bit more from a Sofitel in a luxurious place like Dubai

Customer review rating 4.6/5

Anonymous Business - 18/03/2019 AccorHotels certified review

Hotel is clean , well kept. Our apartment was very nice and clean. Big problem with the the sofa bed. The metal bars in the bed are easily felt in your back as soon as you sleep on it. I encourage you guys to try it yourself. Also , you guys are competing with the likes of Jumeirah hotels ( I have been to Al Qasr, Madinat Jumeirah and Masyaf) so you need to up your game when it comes to little luxuries here and there. Little things you offer your guests at the beach for example. Your price range isn’t that far off so I would expect more.

Superb!

Customer review rating 4.6/5

Henrik Families - 18/03/2019 AccorHotels certified review

Great value for the money - they are small things that matters.

Great service, great place, not so good food

Customer review rating 4.6/5

S. A. Families - 18/03/2019 AccorHotels certified review

Very good service and facilities, very attentive personell, nice for kids. Food (except Breakfast) was below expectation, not good taste, fast food type...

Fantastic stay in a fantastic city

Customer review rating 4.6/5

Greg H. Couples - 13/03/2019 AccorHotels certified review

Pretty much everything & everyone at the Sofitel was and were superb!

Excellent service and good location to rest

TripAdvisor rating 4.0/5

mouloud_hk Family - 13/03/2019 TripAdvisor review

Service provided was excellent and the staff always very helpful. We didn’t meet any problems during our stay the only thing I would suggest to improve is the kids club activities as it was below are expectations

Dear mouloud_hk, Thank you for taking the time to share your feedback following your recent stay with us. It gives us great pleasure to know that you had a pleasant and satisfactory experience and many of our products and services were up to your standards. Your feedback is very important to us and your highlighted points have been shared with the concerned team for immediate review and improvement to better serve our guests in the near future. We thank you for choosing Sofitel the Palm and we look forward to welcoming you back soon. Sincerely, Ramsey El Saarany Hotel Manager Sofitel The Palm, Dubai
Our most recent 20 reviews

In partnership with TripAdvisor

Powered by

Trustyou

Our other hotels nearby

All our hotels in dubai