Hotel - Sofitel Dubai The Palm Luxury Apartments
Sofitel Hotel Sofitel Hotel

Sofitel Dubai The Palm Luxury Apartments Hotel

4.0/5 265 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • DUBAI INTL AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Amod Jha (+971)0/44556677

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna
    • Solarium
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Golf  (Nearby)
  • Tennis
    • Outdoor tennis court
    • Tennis
  • Beach and water sports
    • Boat excursions (Paying)
    • Pedal boat
    • Private beach
  • Downhill skiing  (Nearby)

Catering

  • Breakfast
  • 6 restaurant(s)
  • 5 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 5 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Our rooms

  • 185 rooms
  • 26 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 1,181 reviews

Our guest reviews for Sofitel Dubai The Palm Luxury Apartments

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 265 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
J H. Families - 14/01/2019 AccorHotels certified review
« We had a great time thank you »

The accommodation surpassed our expectations. Everyone was so friendly and helpful. My teen girls had a great time and one of them cried when it was time to go home!

Easy F. Families - 12/01/2019 AccorHotels certified review
« Excellent Resort »

From first contact to end of stay, the service was second to none. This was our fourth visit and the experience was just as impressive.

Z. R. Families - 12/01/2019 AccorHotels certified review
« Z. R. »

From the moment I arrived with my family slightly exhausted I was promptly registed as a guest and escorted to my apartment. What delight to the expansive space and fabulous surroundings. We thoroughly enjoyed all the amenities but Time was short and sadly we had to depart. Will definitely return . Thank you to all the staff for give us a super break and making us feel right at home !!

V. A. Couples - 12/01/2019 AccorHotels certified review
« Fantastic »

This is the second Christmas / New Year we have stayed with you and we loved every moment. Your number i asset in the resort are the staff, they could not do enough to help and make our stay enjoyable. Well done to you all.

A. A. Families - 12/01/2019 AccorHotels certified review
« We had a wonderful time »

Your hotel is wonderful, the room was great and food was fantastic too. From a service perspective, the experience was more differentiated. The „lower qualified“ employees (beach, porter, luggage help) were super friendly and helpful... but this cannot be said for either reception or concierge. They mostly seems impatient, leaving the impression of trying to get rid of the guests with quick answers. Clearly worse than an average 5 star experience!

Lucy B. Families - 11/01/2019 AccorHotels certified review
« Fantastic Hotel with Wonderful Staff »

Our second stay at this amazing hotel. The staff cannot do enough for you. The level of service is fabulous from the restaurant staff, bell man, lifeguards and housekeeping. Thoroughly enjoy staying here.

G E. Families - 03/01/2019 AccorHotels certified review
« Relaxing Resort with good service »

Pleasant stay in a busy resort hotel over New Year with family. Enjoyed time on the beach and in the pools. Ate at several resort restaurants.

Dave W. Families - 01/01/2019 AccorHotels certified review
« Loved our stay at the Sofitel »

Very much enjoyed our stay, room was great and kept spotlessly clean. Food great, beach great, enjoyed the replay bar. Only down side for me was the prices. £30 for three ice creams too much, beer and wine very pricey along with water sports activities. Would have done more if not prohibitively expensive.

Anil K. Families - 31/12/2018 AccorHotels certified review
« Lovely stay again »

our 2nd visit to the hotel & everything was perfect. great room and excellent service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., We very much appreciate your comments regarding your stay at the Sofitel Dubai The Palm Luxury Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Team Sofitel The Palm Dubai

Mr A. Families - 31/12/2018 AccorHotels certified review
« An experience I would wish to repeat. »

From arrival to leaving all staff were very helpful and attentive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., We very much appreciate your comments regarding your stay at the Sofitel Dubai The Palm Luxury Apartments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Team Sofitel The Palm Dubai

Alex Families - 28/12/2018 AccorHotels certified review

A fantastic time for my 50th birthday. Food, accommodation and service all fantastic.

Nathan Families - 27/12/2018 AccorHotels certified review
« Superb Stay! »

Fantastic stay at Sofitel The Palm - we have looked at staying here in the past and glad we finally did!

Michael Families - 26/12/2018 AccorHotels certified review
« Superb staff and exceptional family experience. »

In short, we had a horrible experience at another hotel near Jumeirah Beach. We checked out without staying a single night after waiting more than 5 hours for the room to become available. We then decided to look at Sofitel (The Palm) since we had seen it on line. Upon arrival, we were not pressured into staying however, the staff (specifically Burong and Carl) made us feel like Sofitel family and provided the warmest of welcomes, we decided to inquire about availability and ended up staying two nights. The overall experience from food, atmosphere, friendliness, quality of rooms, beach, pool, and even a departing gift from Princess proves why Sofitel (The Palm) is an exceptional place to stay - Thank You!! This was the end of a week long family holiday and we sincerely appreciate your staff.

Alwaleed B. Couples - 25/12/2018 AccorHotels certified review
« Great »

Best hotel in UAE

Liam C. Families - 19/12/2018 AccorHotels certified review
« Superb ! »

We travelled as a family of 3 with a ten month old child and we had the most amazing stay. The hotel couldn't do enough for us! We've been back home now for 2 days and my wife is already asking when we are going to stay with Sofitel again. Credit to the team and the hotel as a whole!

Nadya Families - 19/12/2018 AccorHotels certified review
« Horrible staying »

Dirty, smelling apartment

John L. Families - 17/12/2018 AccorHotels certified review
« Fantastic »

Top class hotel, staff were brilliant, facilities wonderful, restaurants and food lovely and all very good value. Loved it and would love to join you again in Dubai.

Lynette W. Families - 15/12/2018 AccorHotels certified review
« Just amazing »

How luxerious were these apartments the hotel is clean and modern and the staff very polite and attentive. The apartments were cleaned daily. The bed mattress however was hard to sleep on. The restaurant buffet selection was amazing and the staff remembered our name everyday. The soft drinks were expensive in the hotel.

Paula Friends - 14/12/2018 AccorHotels certified review
« The staff was very attentive and the atmosphere was nice and relaxing »

Very nice on the whole. The food was relatively expensive which would be the only reason for not returning again.

Anonymous Friends - 11/12/2018 AccorHotels certified review

perfect

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