Hotel - Sofitel Dubai The Palm Luxury Apartments
Sofitel Hotel Sofitel Hotel

Sofitel Dubai The Palm Luxury Apartments Hotel

4.0/5 238 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Amod Jha (+971)0/44556677

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna
    • Solarium
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Golf  (Nearby)
  • Tennis
    • Outdoor tennis court
    • Tennis
  • Beach and water sports
    • Boat excursions (Paying)
    • Pedal boat
    • Private beach
  • Downhill skiing  (Nearby)


  • Breakfast
  • 6 restaurant(s)
  • 5 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 5 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Our rooms

  • 185 rooms
  • 26 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 1,008 reviews

Our guest reviews for Sofitel Dubai The Palm Luxury Apartments

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 238 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
M. E. Families - 12/09/2018 AccorHotels certified review
« Amazing »

It was great stay , for me and my family the hotel was great for our vacation

Tom Families - 12/09/2018 AccorHotels certified review
« Lovely Hotel »

We had a love;y relaxing time at the hotel. There were a couple of niggling issues but this did not affect our stay.

Cristian B. Families - 11/09/2018 AccorHotels certified review
« fantastic »

incredible!!! enjoy! fantastic team! fantastic room, installations...

James G. Families - 08/09/2018 AccorHotels certified review
« Great. »

Fantastic room, fantastic pools, great food, half board plus great. A la carte restaurants good but expensive, beer prohibitively expensive, and we had a bad experience with a mall shuttle bus. Also asked a question via facebook which was ignored.

Alia Couples - 06/09/2018 AccorHotels certified review
« Disappointing »

I have stayed there many times, the breakfast quality has dropped dramatically Slow service Untrained reception staff I didn’t enjoy my stay Having a message on the tv screen as soon as we walked in telling us to leave at 12 and no exceptions was unwelcoming and ridiculous I am pregnant and asked for a bottle of water to take my tablets at reception they refused, concierge said get it from reception, reception went to concierge to check for ten mins and reluctantly gave me water Despite all the negative gaurav the waiter at breakfast was excellent and very helpful

Dapsens Families - 05/09/2018 AccorHotels certified review
« Great service and infrastructure »

Very relax

Man C. L. Families - 31/08/2018 AccorHotels certified review
« all of your staffs are perfect! »

really enjoy

Nalinie R. Families - 28/08/2018 AccorHotels certified review
« Disappointing »

Disappointing, from check in through the check out - no communication, no communications, very rude receptionists, mistakes with the charges, discussions at and with the reception regarding payment, however failed to proof what the charges were for. Overall very bad and will never recommend the hotel to my family and friends!

A. Families - 27/08/2018 AccorHotels certified review
« Great hotel. Love it. »

We’ve stayed at this hotel twice now and love it. The standard of spec is amazing. The service is first class and the food is excellent.

Ingo R. Families - 25/08/2018 AccorHotels certified review
« Klasse Urlaub »

We stayed 11 days as a family. It was a fantastuc experience. Very helpful and polite abd competent staff. Top facilities which are very well maintained. Clean and cozy apartments. We enjoyed it so much. We highly recommend Sofitel The Palm.

Ahmed S. Families - 21/08/2018 AccorHotels certified review
« Family orinted resort »

We booked an appartement of two bedrooms as we are a small family of 4. The appartement was big and clean. Amenities were provided every day. The master room was great with very big toilet, tub, shower and closet. The resort had 6 pools. Food prices were expensive but it is expected from 5 star resort. I suggest renting a car as its location is far from malls and other attractions. The staff were helpful and friendly. Overall im very satisfiedwith the experince. I dont recommend it as a romantic gateaway as I felt its more of family orinted.

Charlie Families - 16/08/2018 AccorHotels certified review
« Great Service and activities »

The Resort was great . Loved the service and our teens were entertained with great activities ( special acknowledgement and thanks to Christian who kept our kids entertained ). Was abit disappointed regarding the pools and beach closing early. Especially hot nights, it would of been nice for the pools to close around 10pm . (Another acknowledgement to Amany from the Maui Beach Resturant, great service)

Helen F. Families - 16/08/2018 AccorHotels certified review
« Excellent! »

Great hotel with great customer service. We have stayed there twice and both times extremely satisfied

Humphrey H Family - 16/08/2018 TripAdvisor review
« Tranquility »

If you want relaxation, excellent service and guaranteed sun then this is the place. We were upgraded and had one of the apartments, which was excellent for our family. Prices for food and drink are high so you need to eat out and this involves taxi's but they are cheap and it gets you out to try different areas of the city. The gym is excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Humphrey H, Thank you for posting your review on TripAdvisor following your recent stay at Sofitel The Palm Dubai. We truly appreciate you taking the time to write such a review with great comments. We are glad to read that you had a fantastic experience and you were enjoying the resorts' facilities, your apartment and the standard of services rendered by the team. On behalf of all our teams, we would like to thank you for your nice comments. We are looking forward to welcoming you back to our hotel soon and create one more ‘Magnifique’ Journey for you. Sincerely, Ramsey El Saarany Director of Operations Sofitel The Palm, Dubai

L H. Families - 15/08/2018 AccorHotels certified review
« Lovely relaxing resort »

This is our second visit to the Sofitel the Palm once again we had a lovely holiday , excellent restaurant’s , lovely staff and a lovely room. Our only initial problem we had was the first room given to us was on the ground floor with the outlook of a rock ! We were advised at check in this was a room with direct access to the pool which was wrong , unfortunately we had to wait until 6 pm to be allocated a different room . Drinks are a expensive both alcohol and non alcohol if the prices were reduced then more people would pay for drinks and not just drink water in the evening .

Mamerto M. J. Business - 15/08/2018 AccorHotels certified review
« no words can describe »

excellent in all areas

Nilam Families - 13/08/2018 AccorHotels certified review
« A lovely stay and very friendly staff. »

Overall, I really enjoyed the stay. It was nice and clean and the staff were extremely friendly.

Emeline Families - 12/08/2018 AccorHotels certified review
« Absolutely amazing place »

Everything was perfect- the food, the staff and the room. We can’t fault it. Staff went out of their way to make sure we had everything we might need.

M.m.alarbash Families - 12/08/2018 AccorHotels certified review
« great place with great people »

wonderful, greatful, peaceful, helpful, magnificent, and much more..

Rahul V. Families - 12/08/2018 AccorHotels certified review
« Excellent resort. »

I’ll definitely come again next year. Such an awesome place for the entire family.

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