Hotel - Sofitel Dubai The Palm Luxury Apartments
Sofitel Hotel Sofitel Hotel

Sofitel Dubai The Palm Luxury Apartments Hotel

4.0/5 225 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • DUBAI INTL AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Amod Jha (+971)0/44556677

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna
    • Solarium
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Golf  (Nearby)
  • Tennis
    • Outdoor tennis court
    • Tennis
  • Beach and water sports
    • Boat excursions (Paying)
    • Pedal boat (Paying, Nearby)
    • Private beach
  • Downhill skiing  (Nearby)

Catering

  • Breakfast
  • 6 restaurant(s)
  • 5 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 5 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Our rooms

  • 185 rooms
  • 26 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

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4.6/5 AccorHotels Rating 905 reviews

Our guest reviews for Sofitel Dubai The Palm Luxury Apartments

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 225 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
John R. Families - 16/07/2018 AccorHotels certified review
« Great service,great food, stunning rooms if a little tired- totally restful »

Excellent customer care, rooms stunning if a little tired in places, seafood and steak restaurants superb. Drinks a little pricey but would definitely return

Roland E. Families - 12/07/2018 AccorHotels certified review
« An amazing hotel with friendly and competent personnel. »

Great check-in experience. Unfortunately I forgot the name of the person who checked us in - but he definitely deserves a bonus for the great job he is doing. Best check-in experience of the last decade !! Hotel room was nice and we had a great view over Dubai. We enjoyed Dinner in the Porterhouse and nice food at the pool. We also enjoyed our breakfast in the WorldEatery. Friendly and competent service.

Tomas Families - 12/07/2018 AccorHotels certified review
« Family stay »

amazing hotel with special style and athmosphere. I came with the family and were extremely happy with facilities of the hotel as well and the staff attitude which gives you a real feeling beeing welcome. you can eat in any of 7 restaurants and you will not make a mistake - food is delicious in all of them. 8 very nice swimming pools, private beach. As I am travelling very often I can compare different hotels around the world and Sofitel the Palm is one of the best I have ever been. You can come with family, friends or for business trip and you will feel the same. I will come back for sure!

Fouad A. Families - 12/07/2018 AccorHotels certified review
« Perfect »

I like the stay in this hotel It was very nice and the staff there were very friendly and helpful

Leisa Families - 12/07/2018 AccorHotels certified review
« Fabulous »

Absolutely wonderful place to stay From checkin to relaxing at the pool everything exceeded my expectations Can’t wait to come back and for a longer time Many thanks to you’re professional and friendly staff

Mathew Business - 12/07/2018 AccorHotels certified review
« Very Couteous Staff, nice facilities, but some bad processes »

I liked the courteous nature of the staff at the hotel. We'll oriented and super polite. I specifically liked the World Eatery staff, they are very good and that's a place I always wanted to go back for my meals. Check in and Check out was ok, not super good and not super bad. Problem is I told both staff that am an Accor Club member and they each promised to include my membership in my booking or even to send me an email on that but none did, I followed up and there was no closure on this item upto now.

Al Friends - 12/07/2018 AccorHotels certified review
« I was treated like royalty the entire time I was there. »

Everyone was extremely friendly and made us feel most welcomed.

Family - 11/07/2018 TripAdvisor review
« Family stay »

Beauriful hotel with excellent services and great staff who is taking care about any guest wish. Perfect location, nice gardens, 7 swimming pools, 8 different style of restaurant and delicious food. I fully recommend this hotel for family stays and business trips as well. I will come back for sure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear tkov, Thank you for taking the time to share your feedback on TripAdvisor following your stay at Sofitel The Palm. It is a pleasure to learn that you enjoyed your stay and appreciated the excellent service our ambassadors strive to provide. We certainly look forward to welcoming you back, and to continue ensuring you have many more Magnifique stays with us. Sincerely, Ramsey El Saarany Director of Operations Sofitel The Palm, Dubai

Anonymous Families - 09/07/2018 AccorHotels certified review

This was more 3rd stay at the hotel and my worst, was not impressed

Anonymous Families - 04/07/2018 AccorHotels certified review
« Nice and beautiful hotel »

The hotel is beatuiful in desgin, the bed is comfortable, i like the beach view

Kevin H. Families - 01/07/2018 AccorHotels certified review
« Mr kevin h. »

Perfect

Frequent-holiday-maker Families - 01/07/2018 AccorHotels certified review
« Great hotel and service for all type of Guests »

Checking and out could do with improvements Else the hotel, services, facilities, views, friendliness and overall experience was fantastic

Mohamed S. Families - 27/06/2018 AccorHotels certified review
« Excellent »

Amazing ambiance and location, We felt that we were in other world something like beach holiday vacation

Elaine O. Families - 26/06/2018 AccorHotels certified review
« Accomodation amazing guest check in not organised upset with facilities »

Check in was horrific with no refreshments or help offered without asking. One bedroom apartment when finally checked in was not clean and not prepared for our family of 3. Had no hot water to shower or bathe and after waiting approx 30 minutes for maintenance was told had to wait around 40 minutes for tank to heat. Unacceptable. Had to move room again did not get settled till 10 pm asked for water tea and coffee this was not dilivered and had to ask again the following day. On preparing to check out the in room safe would not work very upsetting big when we had a flight to catch and all travel documents were looking caked away. The room was never equity for 3 of us i.e robes slippers water tea coffee milk etc .The rooms apartments and suites are amazing but the attention to guest needs is very lacking.

A. Families - 25/06/2018 AccorHotels certified review
« Good »

Our stay was nice , clean rooms and facilities . My only negative point was the beach , it was not clean like you can not walk bear foot , full of shells and seaweed which was strange as i have been to beaches around UAE , less star hotels and they were much cleaner at least when you are closer to the beach area.

Rainer K. Families - 19/06/2018 AccorHotels certified review
« Perfect Holiday »

Our party of 5 all enjoyed the hospitality very much, from arrival to departure we cannot fault anything. All staff we encountered were extremely friendly, helpful and made our stay extra special. Food was simply great.

Sonia. J. .. Families - 14/06/2018 AccorHotels certified review
« Mrs D. »

Was amazing .all the people in this hotel are so nice this is a hoilday to remember we are going bk next year thank u so much for all the help the life guards are a creadt to this hotel thank u so much see u all next year Sonia. John D.

Anonymous Families - 13/06/2018 AccorHotels certified review
« Relaxing »

Very friendly staff Not a busy large resort like some other hotels in Dubai

Simon A. Couples - 13/06/2018 AccorHotels certified review
« Amazing in every way »

Perfect in all ways

Martin B. Families - 12/06/2018 AccorHotels certified review
« Lovely hotel, great setting, great rooms »

Had a Relaxing stay, the hotel is excellent, food was excellent, service and rooms were very good. Only downside was I found the drinks to be quite expensive, (£6 for a bottle of table water on the restaurant that was free in the room, and around £12 for a beer)

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