ibis Styles Brussels Centre Stephanie Hotel 3 stars

TripAdvisor rating 4.0/5 680 reviews
ibis Styles Brussels Centre Stephanie
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Room 1

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Hotel extras

  • Located in the best shopping district

  • Easy access (car or public transport)

  • Good value for money

  • Spacious rooms up to 3 people

  • 24/7 reception service

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
Catering
  • Breakfast
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
Business services
  • Copy/print service available

Hotel location

ibis Styles Brussels Centre Stephanie

Chaussee De Charleroi 66
1060
brussels
belgium

Tel: +3226128130

Fax: (+32)2/6128132

Contact email

Check-in from 14h00

Check out up to 12h00

  • METRO :   LINE 2 AND 6 LOUISE

  • TRAM TO FAIDER :   LINE 92 OR 97 FAIDER

  • By plane

    BRUSSELS NATIONAL At 15.7km / 9.76 miles

  • By train

    MIDI STATION At 1.7km / 1.06 miles

GPS :50.829984, 4.356208

Our accommodations

Design accommodation with free Breakfast and free WiFi, individual safe, micro wave, refrigerator, hair-dryer and flat screen TV. Standard rooms all have a double bed and a bathroom with a shower. The spacious suites also have a small seating area.

Standard room with double bed

  • Max. number of persons: x2
  • Area: From 18
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Business Desk(...)

Superior room with double bed and a single roll away bed

  • Max. number of persons: x3
  • Area: From 24
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Business Desk(...)

Suite room with double bed and seating area with sofa bed

  • Max. number of persons: x3
  • Area: From 32
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Business Desk(...)

Our guest reviews for
ibis Styles Brussels Centre Stephanie

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

3,806 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

680 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Difficulties in the beginning

Customer review rating 4.4/5

Kirsi Business - 04/04/2019 AccorHotels certified review

I did not receive proper information concerning my request about the room. Also cleaning was a slight issue in the beginning but was taken care of after the first night.

Dear Kirsi,<br> <br> Thank you for your review.<br><br>Upon reservation an allergy room with no carpets, previous pet visitors or pillows and bed duvets with feather fillings was requested. As your comfort is of the utmost importance to us, this was supplied.<br><br>Our hotel maintains high standards when it comes to hygiene and our team is always happy to assist with any needs which you may have.<br> <br> We hope that you will return in the future. Best regards,<br> <br> Sophie Laruelle, Front office Manager

Satisfactory

Customer review rating 4.4/5

Trp Business - 01/04/2019 AccorHotels certified review

Initial room provided had a horrible smell . Changed room without problem. Comfortable room. Nice breakfast and easy checkout.

Dear Guest,<br> <br> Thank you for writing this review of your recent stay.<br> <br> It is pleasing to read that you enjoyed our breakfast buffet.<br><br>We are sorry you experienced unpleasant odour in your first room, but glad you were then offered another room. <br><br>We are happy to know that you appreciated your efficient check out.<br> <br> The entire team look forward to welcoming you back on a future occasion.<br>Best regards,<br> <br> Sophie Laruelle, Front office Manager

Staying at this hotel was comfortable and relaxing.

Customer review rating 4.4/5

Alexandra Business - 01/04/2019 AccorHotels certified review

I had a great time at ibis Styles Brussels Centre Stephanie. Clean room, friendly staff and above all, excellent location.

good

Customer review rating 4.4/5

Anonymous Business - 01/04/2019 AccorHotels certified review

great that early check in was possible when I arrived-it was very much appreciated

Amazing

Customer review rating 4.4/5

Geraldo C. F. Couples - 25/03/2019 AccorHotels certified review

I had an amazing weekend at the hotel,friendly staff,water and coffee 24 hours and very close to the center of brussels

A brief but pleasant stay in the hotel.

Customer review rating 4.4/5

Peter S. Couples - 24/03/2019 AccorHotels certified review

Very efficient staff on arrival and departure.

Excellent

Customer review rating 4.4/5

Manolis Business - 14/03/2019 AccorHotels certified review

Enjoyable and really accomodating

Everything was perfect

Customer review rating 4.4/5

Sandra Business - 04/03/2019 AccorHotels certified review

Great quality for the value. Nice and helpful staff. Very good breakfast. Location is perfect.. lots of restaurants around.

Great value hotel and easy to get to

Customer review rating 4.4/5

Antoni C. Friends - 04/03/2019 AccorHotels certified review

Room was excellent as was breakfast and the staff were always willing to help

Customer review rating 4.4/5

Anny Friends - 04/03/2019 AccorHotels certified review

Super

Overall ok stay

Customer review rating 4.4/5

Astghik M. Business - 26/02/2019 AccorHotels certified review

Location is good, breakfast is ok. Just front desk staff could be more efficient, i.e. - at check-in I was charged a bigger amount. I came down next day, they said yes, we noticed, ok we will reimburse. They could have called me as soon as they noticed. - There was a strong smell in my bathroom, impossible to stay there and I had to keep the door always locked. I approached reception with that problem. The answer was: &quot;I am sorry, I cannot do anything, because housekeeping has already left, and if I move you to another room, no one will clean this one, and we will sell one room less&quot;. (which was impolite and unprofessional way to handle the problem!) - my mother arrived very late at night (4am), all doors were locked, no one opened for her, so I had to go down to open the door for her - before check-out I approached front desk to ask specifically about my invoices: I made two reservations with different rates in purpose - to have two separate invoices. And I warned about that before check out. In 15 minutes when I checked out the receptionist printed me one invoice with both stays - opposite of what I needed and asked. I asked her to change and give me two invoices corresponding to my reservations. She said it is impossible because she already checked me out. I didn't feel like arguing and explaining anything anymore.

Dear Astghik, Thank you for your feedback on your recent stay with us.<br> We truly value all feedback and I sincerely apologise that you were not entirely satisfied with your recent experience. <br>We apologise for the inconvenience with regards to the odour. Unfortunately, at the time we were unable to accommodate you into another room as we were fully booked and had no rooms available. Please accept our apologies for the poor services you received, when you had raised this issue. This level of service is certainly not acceptable and will be addressed with the concerned party.<br>With regards to the door being locked, we do keep the premisies secure and locked early mornings. However, there is an external phone that can be used to call our team members for any guest to enter during those hours. Also our night team were assisting with preparing the breakfast, so that is why they may have not been present at the front desk.<br>With regards to the invoice our receptionist was happy to modify it, but had not managed to as you had been short of time.<br> We hope to have the opportunity of welcoming you again in the future for a much better stay. Best wishes,<br> Sophie Laruelle, Front office Manager

Comfortable stay with nice breakfast. Great Service. Best value for money in the center of Brussels.

Customer review rating 4.4/5

Atul Business - 25/02/2019 AccorHotels certified review

Very comfortable. Great service as always. Friendly, smiling and helpful staff! Convenient location. Great value for money. Limited bells and whistles but then affordable price as well. Nice decent breakfast. WiFi in the room was very poor, hence the overall satisfaction of 8. Otherwise if the WiFi was good, then the rating was a definite 9 if not a 10. Also maybe need to have better water drinking cups inside the room. The ones provided are too thin and fragile. Also maybe a roll of normal tissue papers will be useful. All in all a great hotel for business as well as tourism travelers. Recommended hands down.

Dear Atul,<br> Thank you for staying with us and for your kind review and recommendation.<br><br>We are delighted to read that you found our hotel to be of good value.<br><br>We are however sorry to hear of the issues which you experienced with the WiFi. There is planned improvement of our WiFi network for the very near future.<br><br>Also, as your feedback is important, we have noted your suggestion regarding drinking cups and toiletries.<br><br>It is pleasing to know that our breakfast and location were to your liking and that, in general, your stay with us was one of comfort.<br> The entire team looks forward to welcoming you back in the future. Best wishes,<br> Sophie Laruelle, Front office Manager
Customer review rating 4.4/5

Anonymous Business - 25/02/2019 AccorHotels certified review

Room was nice and quiet. The breakfast was better than in my previous stay.

Mr.

Customer review rating 4.4/5

Mike Business - 22/02/2019 AccorHotels certified review

Very comfortable and clean room. Staff are friendly and responsive to help guests. Hotel is conveniently placed within the city and tram station that links with the metro stations.

Dear Mike,<br> Thank you for giving us a perfect rating and for your kind words about our hotel. I’m sure the entire team enjoyed catering to your needs as much as you enjoyed your stay.<br> We look forward to welcoming you back to Hotel Ibis Styles Brussels Centre Stephanie. Best wishes,<br> Sophie Laruelle, Front office Manager

Warm welcome, nice room and service throughout the stay

Customer review rating 4.4/5

Anne K. Friends - 22/02/2019 AccorHotels certified review

Very nice welcome at reception. Happy with room and facilities. Enjoyed tea and coffee available at all times. Excellent breakfast. Great location. Very pleased with my stay

Dear Anne,<br>Thank you for taking the time to share your positive review.<br> We do our best to ensure that our guests have the best experience possible with us, and it is truly rewarding to receive such positive feedback. Our entire team is delighted that you had a wonderful stay, and we appreciate your kind words about our excellent service and quality amenities.<br> We hope to have the pleasure of seeing you again on a future occasion.<br>Best regards,<br> Sophie Laruelle, Front office Manager

Efficient

Customer review rating 4.4/5

M Business - 22/02/2019 AccorHotels certified review

Quiet room even if in front of the elevator. Same customer experience confirmed as the previous times

Good stay

Customer review rating 4.4/5

Akra Business - 21/02/2019 AccorHotels certified review

Nice sized room. Bright and clean toilet and batch. Good Belgian breakfast. Satisfied with my stay.

Ok

Customer review rating 4.4/5

X Business - 19/02/2019 AccorHotels certified review

Fairly priced for what you get, but in my stay two easy-to-fix problems. The smell in the room and bathroom were quite bad; and the desk does not have proper lighting

Dear X, We appreciate your feedback.<br> We are pleased to read that you appreciated our competitive prices. Thank you for bringing these matters to our attention; we will look into them immediately. In the future, please don't hesitate to notify our team during your stay so that we can find a quick solution.<br> We hope to see you again in the future. Kind regards,<br> Sophie Laruelle, Front office Manager

Convenient, comfortable and well-priced hotel

Customer review rating 4.4/5

Marston Business - 11/02/2019 AccorHotels certified review

Found this hotel online (through a general hotel booking server) and it was a good choice: conveniently located (in a pleasant part of the city close to the centre and the Midi station), with a spacious, clean, comfortable and well-equipped room, and a great breakfast. The only downside was variable wifi access, bu that didn't cause any big problems.

Dear Marston,<br> Thank you for sharing your experience at Hotel Ibis Styles Brussels Centre Stephanie.<br><br>We are delighted that you found our location to be ideal.<br><br>It is however regretful that you had not made us aware of the issues which you were having with the WiFi , during your visit, as our team is always happy and available to assist.<br><br>Nevertheless, we are pleased to know that, in general, your stay with us was one of comfort.<br> We look forward to welcoming you again. Best wishes,<br> Sophie Laruelle, Front office Manager

Good

Customer review rating 4.4/5

Anonymous Friends - 08/02/2019 AccorHotels certified review

I appreciate but room at street were noisy

Dear Guest,<br>Thank you for taking the time to share your valuable review.<br> We are glad that you had a pleasant stay with us. However, we wish it was completely satisfying. Regarding the noise, we wish you had informed us during your stay so that our team would have found an immediate solution. We hope that the rest of the facilities were to your satisfaction.<br> We hope to welcome you back. <br>Best wishes,<br> Sophie Laruelle, Front office Manager
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