Hotel - ibis Styles Brussels Centre Stephanie
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles Brussels Centre Stephanie Hotel

4.0/5 606 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • Room service
  • Snack & beverage machine

Business services

  • Copy/print service available
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Our rooms

Design accommodation with free Breakfast and free WiFi, individual safe, micro wave, refrigerator, hair-dryer and flat screen TV. Standard rooms all have a double bed and a bathroom with a shower. The spacious suites also have a small seating area.

  • 80 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • Microwave in room
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings
4.4/5 AccorHotels Rating 3,290 reviews

Our guest reviews for ibis Styles Brussels Centre Stephanie

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 606 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Costel B. Couples - 14/08/2018 AccorHotels certified review
« Confirmed expectation »

The hotel is situated in a quiet area, good location and the tram station was near hotel. The breakfast price was a little bit to high comparer with the price of a breakfast from local restaurants near Louise subway station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Costel. Thank you for the time you have taken to review your stay at Ibis Styles Brussels Centre Stephanie.<br> We are happy to hear that you had a quiet and relaxing stay with us. It is our aim to offer the most competitive prices and we are very sorry to hear that we were not able to meet your expectations in regards to our breakfast prices. Nonetheless, we thank you for your kind mention of our location, we are delighted that you found it to be ideal.<br> We hope to have the opportunity of welcoming you again in the future. Best wishes,<br> Sophie Laruelle, Front office Manager

Ansuya Families - 10/08/2018 AccorHotels certified review
« Very good location »

Nice and clean hotel. We got free hot beverages and croissant all day. Only issue was the air conditioner. It was hot. But overall we enjoyed our stay.

Ruth H. Couples - 09/08/2018 AccorHotels certified review
« Mrs »

Staff were very helpful. Room was clean tidy well equipped, I would recommend to family and friends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ruth. Thanks for this great review about your recent stay.<br> Your kind words about the friendly and professional service you received from our team members are much appreciated. The acknowledgement of the quality of service on the part of a recent guest is always appreciated and encourages us to constantly improve our performance.<br> We can only thank you once again for your kind recommendation, and look forward to seeing you on your next visit. Kind regards,<br> Sophie Laruelle, Front office Manager

L. Families - 06/08/2018 AccorHotels certified review
« AC and Toilet smell »

The AC was far to weaK and toilet had bad smell.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest. We would like to thank you for this review.<br> We are sorry to hear that your time with us did not completely meet your expectations and regret that you did not make us aware of the issues you were facing during your stay with us. Our team is available 24/7 and is always happy to help.<br> We hope to be able to welcome you back. Best wishes,<br> Sophie Laruelle, Front office Manager

S M. Couples - 04/08/2018 AccorHotels certified review
« It was a great experience with friendly staff »

The experience was very good. The staff were friendly and helpful. The rooms were nice and cool. The staff also allowed us to store our luggage for several hours.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest. Thank you for your kind review and taking the time to share your experience with us.<br> We are glad you had an enjoyable stay and that we were able to exceed your expectations. Your comfort is our top priority, as such we are pleased to hear that your room was to your liking. <br><br>Thank you for you mention of our dedicated team who always aim to give the best experience possible to our every guest and are eager to assist at all times<br> All of the team hope to see you again in the future. Best regards,<br> Sophie Laruelle, Front office Manager

Ken Solo - 04/08/2018 AccorHotels certified review
« Great hotel »

Clean and spacious room. Air conditioner and refrigerator available. Location is in front of the tram stop.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ken. Thank you for such a great review!<br> We are delighted to hear that your room and its amenities were completely to your liking. Thank you for highlighting our location, we are glad that your overall stay with us was pleasurable.<br> We look forward to welcoming you back to Ibis Styles Brussels Centre Stephanie. Kindest Regards,<br> Sophie Laruelle, Front office Manager

Hjs Couples - 02/08/2018 AccorHotels certified review
« Clean, comfortable, in a good area with access to public transport »

You know what you get when you stay at an Ibis Styles, they do however differ in quality. This is one of the best or the Accor Hotels of all levels we have stayed in. Not luxurious but pleasant helpful staff, a well managed hotel from check in, housekeeping, food & drink to check out. Good value for money in an expensive city like Brussels. Niggle - I do wish they would provide tissues - even if it put the price up a bit!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest. Thank you for this kind feedback concerning your visit to Hotel Ibis Styles Brussels Centre Stephanie.<br> We are happy that you received such a friendly and professional service from our team members. We ask that you please bring all requests to the attention of our reception team, during your stay, as they are always willing to go the extra mile to ensure that your needs are met. Nonetheless, we are happy that our location was to your liking and that you found our hotel to be of good value.<br> We look forward to welcoming you again. Best wishes,<br> Sophie Laruelle, Front office Manager

Will T. Families - 01/08/2018 AccorHotels certified review
« Excellent hotel for family »

We had a wonderful time in Brussels staying at the ibis Styles Brussels Centre Stephanie. We were part of a larger group and found the staff and facilities top notch. The daily breakfast was great and always plentiful even when we turned up 10 minutes before closing - the coffee was especially nice. We drove to Belgium so it was handy to have a carpark just below the hotel and accessible directly from the lifts. All in all, a great place to base a trip in Brussels/Belgium - will stay there again next time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Will. Thank you for such a great review!<br> We are pleased to hear that our hotel and its amenities were to your complete satisfaction and that your overall stay with us was pleasant.<br> We hope to be able to welcome you and your family in future. Best wishes,<br> Sophie Laruelle, Front office Manager

Visitorwithfamily Families - 27/07/2018 AccorHotels certified review
« Excellent amenities »

I was traveling with my entire family and one of our family members was a 65+. The Faider tram station outside the hotel made our logistics very easy and seamless. It arrives quite often and takes you straight to the Louis Metro station. From there you can go to Brussels Central/Nord/Midi etc. Inside the hotel, the staff was knowledgeable about the area and recommended places to see close to the hotel. Hats off to the hotel management for arranging the following services: 1. 24-hour coffee/cappacino/hot water/hot chocolate machines in the lobby with different selections of teas 2. A water cooler where you can get cold water to fill out you water bottles for the day 3. Great breakfast with nutritious items such as fresh fruit, mixed nuts, cut peach, yogurt. These were in addition to breads, cheese, juices, pancakes etc. 4. You have to scan your room key to use the elevator. What a great way to make the hotel safe. 5. Great Wifi 6. Beautiful lobby with a few booths as well. 7. Comfortable beds 8. Helpful staff...they went out of their way to help us during our stay. 9. Cleaning staff deserves special mention....they did a great job in cleaning the rooms. It was nice to come back after long day trips to a shining room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest. It's kind of you to take the time to send us this review about Ibis Styles Brussels Centre Stephanie.<br> Thank you for mentioning the great lengths our team went to in order to make your stay as comfortable as possible, we will certainly be passing your compliments to our cleaning staff. We are very delighted to hear that our hotel and its amenities were to your complete satisfaction.<br> We hope we can welcome you back soon! With kind regards,<br> Sophie Laruelle, Front office Manager

Jo Families - 25/07/2018 AccorHotels certified review
« Good location and price »

The hotel met our needs for an overnight stay. It was a reasonable price considering the location. Breakfast was a reasonable continental and the room although basic was clean and suitable for our needs

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jo. We acknowledge with thanks your positive review about your stay at Ibis Styles Brussels Centre Stephanie.<br> We are delighted to read that our hotel and its amenities were to your liking. Thank you for your kind mention of our location.<br> We look forward to welcoming you again. Kindest regards,<br> Sophie Laruelle, Front office Manager

Whittdon51 Couples - 24/07/2018 AccorHotels certified review
« Great place for weekend »

Lovely place. Very clean. Nice staff. My only negative ... NO BAR !! How can a hotel not have a bar !!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest. It was a pleasure to receive your kind appraisal of your time with us at Ibis Styles Brussels Centre Stephanie.<br> We are happy to hear that your overall stay was pleasurable. While we do not currently have a bar, a vending machine is available for your refreshment needs. Our team is also always available and would be happy to suggest nearby bars upon your next stay with us. We are thankful that you found our facility and accommodations to be clean.<br> We look forward to welcoming you back again! Kindest regards,<br> Sophie Laruelle, Front office Manager

Jrh Business - 23/07/2018 AccorHotels certified review
« Very pleased with location, quality and service, just minor issues »

This hotel is situated at the periphery of the city centre, just a few tram stops from the various places where I had to work. Tourists cannot go wrong either. The price with the Accord discount was reasonable. I would rate the hotel 3+* or even 4*. The room looked just like on the website, which is not always the case. It was clean and is modern, functional and yet elegantly designed, and where do you get a fridge (empty) and microwave included? What I also appreciated was that the rooms are indeed soundproof, I never heard neighbours. Two more pluses: 1) in the lobby, you can get free coffee, hot chocolate, or tea all day, and from the afternoon even free croissants and other cakes. 2) not every traveller has a tablet or smartphone, these guests will appreciate that the hotel has a computer in the lobby and you can even use the attached printer, all free of charge. In addition, guest can buy water, bottled drinks, sweets and ice cream. Breakfast is from 7-10 and a little longer on the weekend, and it is overall good. The staff, all very young, including the manager, are superb - extremely friendly and supportive. I had contacted them before and asked for a quiet room, and I had an immediate and positive answer. What are the minor issues: the hotel is new but has regrettably no efficient and silent air condition in rooms. It is not about wanting an ice box, but rooms get only cool-ish. The fan of the AC makes a constant noise. I switched it off during the night and opened the large window. In my room, the bed was next to the window, and even during hot summer days in Brussels, the temperature fell during the night and it was not humid. Having said that, I had asked for a room on a high floor and at the back of the hotel. Opening the window might not be an option for somebody with a room facing the busy street in front, with a lot of tram traffic. Getting a completely silent and efficient AC (they exist!) is what the hotel needs most. -- I spent nine days in the hotel, and breakfast never changed a bit. As I said, it is very good, but a little variety would be welcome. Also, knifes should be polished and not come directly from the dish washer with watermarks on them.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JRH, Thank you for taking the time to share your valuable review and for an excellent rating.<br> We appreciate your positive feedback about your room's comfort and space. Your kind about the good quality of service will be shared with the whole staff. As you have mentioned, we boast a convenient location in the lively area of Louisa, nearby several European Union institutions and at an easy walking distance from the Central station. We take note of your remarks regarding the breakfast, the air conditioning noise, and the room temperature. Our delicious breakfast offers a wide variety of fresh products. However, we will work on expanding the items on the menu too! Also, we are currently checking the air conditioning issue too. At times certain temperatures adjustment is needed to allow it to work without the noise. We have passed rest of your recommendations to the relevant department. Once again, thank you so much for all your kind remark. They are very important to us.<br> We look forward to welcoming you again. Best wishes,<br> Sophie Laruelle, Front office Manager

Anonymous Business - 20/07/2018 AccorHotels certified review
« my preferred hotel in Bxl »

rooms are convenient and quiet, staff is friendly and helpful, breakfast could be improved

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you so much for your feedback.<br> It's rewarding to know that our hotel was to your liking and that you appreciated your room. We have taken note of your remark about the breakfast and are open to any suggestion to improve the quality of the buffet. Thanks for complimenting our team members.<br> It would be a pleasure to welcome you back again. Best regards,<br> Sophie Laruelle, Front office Manager

B. E. Business - 18/07/2018 AccorHotels certified review
« Hoping »

There was no Air condition to moderate the high temperatures Break fast was not satisfactory. Less warm food stuffs No fruits salads Receptionist should respect his premises No room coffee or tea positive remarks Rooms and bath was clean and neat

Our hotel has responded to the review
Our hotel has responded to the review

Dear E., Thanks for sharing your experience with us.<br> We really appreciate your positive feedback about the cleanliness, we made it a point of pride. Your comment will be shared with the reception staff. Please note that all our rooms have air conditioner. We would have liked you to warn us on the spot so we can act accordingly. Moreover, free tea and coffee making facilities are available for guests throughout the day. We take note of your suggestions regarding the breakfast. We remind that it's a continental breakfast thus including a cold buffet with possibility to boil eggs.<br> We hope to have the pleasure of seeing you again! <br>Kind regards,<br> Sophie Laruelle, Front office Manager

Robert J. Business - 17/07/2018 AccorHotels certified review
« Comfortable room; very good breakfast; helpful staff; good location; persistent sewer-like smell in bathroom; fitness facility needs improvement. »

The room was very comfortable, with working area and enough space to relax. Mattress was getting a bit soft on one side. Persistent sewer-like smell emerged in bathroom about half-way through 11 day stay. Frequent user saw some problems of fitness room -- not enough equipment (could use elliptical machine, exercise ball, bands); bike unable to be adjusted and monitoring equipment not work; need wipes for equipment; temperature control in small room would be helpful. Staff were very helpful -- helping resolve problem with dry cleaner. Breakfast was a highlight -- generally fresh food; good selection of items. Good location, convenient to shops and public transportation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert, Thanks for this comment.<br> We appreciate your positive feedback about your room's comfort and space. Your kind about the good quality of service will be shared with the whole staff. We're also glad to note you enjoyed our delectable breakfast, which offers a wide variety of fresh products. As you pointed out, we boast a convenient location in the lively area of Louisa, nearby several European Union institutions and at easy walking distance from the Central station. We take note of your remarks. We are really sorry for the smell. We will take a look at your room.<br> We look forward to welcoming you back again.<br> Sophie Laruelle, Front office Manager

Roy Business - 16/07/2018 AccorHotels certified review
« Business Trip for 2 Nights »

Quiet 2 nights with no problems

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roy, Thanks for this nice review regarding your experience with us.<br> We are so pleased to know that your stay at Ibis Styles Brussels Centre Stephanie was a pleasant one and you were able to experience the serene atmosphere.<br> We look forward to welcoming you one more time. Kindest regards,<br> Sophie Laruelle, Front office Manager

Genoveva D. L. P. Families - 09/07/2018 AccorHotels certified review
« Delicious ! »

Everything was perfect and everyone was so kind and helpful and nice !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Genoveva, We are grateful for your positive feedback.<br> The acknowledgement of the quality of service on the part of a recent guest is always appreciated and encourages us to constantly improve our performance. Thank you for sharing your satisfaction with us.<br> We look forward to welcoming you one more time.<br> Sophie Laruelle, Front office Manager

Davide T. Business - 05/07/2018 AccorHotels certified review
« Comfortable »

all good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Davide, We are grateful for your positive feedback.<br> We are delighted to read that our hotel met your expectation and that you had a great experience with us.<br> We look forward to welcoming you back. Many thanks,<br> Sophie Laruelle, Front office Manager

Peter Business - 05/07/2018 AccorHotels certified review
« a pleasant weekend at a nice place in central Brussesls »

The hotel is nice and private. Parking was very good, but no large SUVs, since the path is narrow and windy to the underground garage. The room was excellent and location was central. Great new hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, Thanks for this comment.<br> We're delighted to note you had a great time in our hotel ideally set in the lively area of Louisa, nearby several European Union institutions. We're also glad to read you made the most of your room's comfort, equipped with modern amenities for an enjoyable experience. We take note of your remark about the parking.<br> Sophie Laruelle, Front office Manager

Priscilla Solo - 05/07/2018 AccorHotels certified review
« Nice staff. resonable price. »

the staff is very nice and friendly. transportation is accessible to Brussel central station with 5mins walking distance. the room is neat and clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Priscilla, Thanks for this review.<br> Your touching words about the good quality of service and reception are genuinely valued. We will share them with the whole staff. We enjoy a prominent location in the lively area of Louisa, at easy walking distance from the Central station. Thanks for referring to your room's comfort and cleanliness.<br> We look forward to welcoming you one more time.<br> Sophie Laruelle, Front office Manager

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