Hotel - Novotel Itu Golf & Resort
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Novotel Itu Golf & Resort Hotel

4.4/5 589 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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From 918.00 BRL Non member rate
From 826.20 BRL Member's rate Members’ Rate, join while you book
10.00P
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Spanish
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 9AM (Paying)
    • Late check-out up to 3pm
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Golf
    • Golf
    • Golf course 18 holes
    • Golf practice facilities
    • Golf lessons
  • Other sports activities
    • Billiards/Snooker
    • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 23 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Novotel Itu has modern rooms with views of the green area, with/without balcony, smart TV, air conditioning, desk, USB sockets, minibar. Beautifully refurbished Bathrooms, mirrors with good illumination

  • 343 rooms
  • 100% non-smoking hotel
  • 35 rooms for people with reduced mobility
  • 11 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 589 reviews

Our guest reviews for Novotel Itu Golf & Resort

100% genuine reviews from our guests

Find out more
Erik Business - 13/02/2019 AccorHotels certified review
« New hotel, fresh rooms, food could be improved. »

Great facilities, great place, comfy rooms. Breakfast could be richer, especially with more fruits (it's Brazil, come on!). Meat options for lunch were really below par.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Erik C., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Michele Schneider Reception Manager

Helena Business - 01/02/2019 AccorHotels certified review
« need services improvement »

soul lift not working or maintenance many times, barbecue dinner with dish describing coalho cheese and garlic bread and there were not available. when request a coffee during the lunch a waiter said to go to the coffee machine, other said no take there, need to ask to waiter.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Helena K., Thank you for taking the time to tell us about your experience at the Novotel Parque Olimpico. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michele Schneider Reception Manager

Felipe A. Business - 01/02/2019 AccorHotels certified review
« Bad experience, the hotel is not prepared to receive many people, I've faced a lot of difficulties to be attended. »

First of all, my department was front of the new swimming pool that is on building, everyday I woke up with machines ringing my brain. Second, I was in the swimming pool and order for a beer, I asked for the attendant how much cost one beer and he doesn't know to response. Third for many times I went to the BAR get a beer and all the times it was hot, many colleagues requesting drinks and the barman not able to attend all of them and in sometimes they were rude. The gym is not enough for the size of the resort and doesn’t have enough equipment’s. By the end, it was a bad experience and I won’t indicate that for anyone.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luiz Felipe De A., Thank you for taking the time to tell us about your experience at the Novotel Itu Golf & Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michele Schneider Reception Manager

Anonymous Business - 01/02/2019 AccorHotels certified review
« It was a lovely location »

The site is very nice. It was such a short visit and we were in meetings all day I really didn't see anything except the conference room and restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sheila, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Michele Schneider

Felipe C. Families - 30/01/2019 AccorHotels certified review
« Great »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Felipe C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Michele Schneider

Carlos R. Business - 28/01/2019 AccorHotels certified review
« Functional and cozy. »

Excellent environment for business gatherings.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carlos R., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Michele Schneider, Reception Manager

Anonymous Business - 26/01/2019 AccorHotels certified review
« My stay exceeded my expectations. »

Room - 9 Staff - 9 Food - 6 Facilities - 8

Our hotel has responded to the review
Our hotel has responded to the review

Dear William Harold, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Michele Schneider Reception Manager

Hyung S. L. Families - 13/01/2019 AccorHotels certified review
« Really good time with my family. »

Reasonable rate, clean room and facility condition, kind but some facilities are under construction.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hyung Suk L., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Michele Schneider

Robert M. Couples - 03/01/2019 AccorHotels certified review
« M. Family »

Overall fair. The place is brand new. However unfinished. Food is ok. But far from great. Pool not so clear but furniture good. Requires more staff training and more clear rules at the pool. Such as no pets in the water. Feet cleaning before entering the premises etc. Bottom line . It is good but by far not for the price charged. This is my 2 cents Robert

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Robert, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Michele Schneider

Todd C. Couples - 18/12/2018 AccorHotels certified review
« Excellent Relaxing Stay! »

Staff was great, we utilized the spa and the different treatments that were available were well explained in English.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Todd C. We are thankful by your evaluating about the time you stayed with us. Receive feedback from our guests is very important for continuous improvement of our services. We will put in practice all your suggestions as soon as possible. It will be our pleasure to welcome you again. Best regards, Michele Schneider

Jéssika B. Business - 10/12/2018 AccorHotels certified review
« Prima »

Excelente estadia

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Jessika Agradecemos a avaliação de sua estada. Esperamos sempre poder melhorar nossos serviços e assim proporcionar uma melhor experiência e maior satisfação aos nossos clientes. Atenciosamente, Michele Schneider

Letícia F. R. Business - 26/11/2018 AccorHotels certified review
« Wonderful »

The room was very comfortable and had everything necessary for my stay. The staff was very welcoming and well prepared. Even though I was part of a conference that hosted about 300 people, the check out procedures were performed in a very orderly manner, and I probably waited less than 10 minutes in line. The food was delicious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Leticia, We appreciate your review of your stay at Novotel Itu. We were immensely happy to know that you appreciated our services and structure, allowing us to offer a pleasant lodging experience. We hope to see you soon again. Regards, Michele Schneider

Rafael R. Business - 16/11/2018 AccorHotels certified review
« Amazing »

Amazing room and bed. Amazing food and amazing staffs. Everything was amazing.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr Rafael, Agradecemos a avaliação sobre sua estada no Novotel Itu. Ficamos imensamente felizes em saber que o senhor apreciou nossos serviços e estrutura, permitindo-nos oferecer uma agradável experiência de hospedagem . Esperamos recebê-lo em breve novamente Atenciosamente, Michele Schneider

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