Novotel Itu Golf & Resort Hotel 4 stars

TripAdvisor rating 4.0/5 160 reviews
Novotel Itu Golf & Resort
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Hotel extras

  • Pet Friendly Hotel! Pets up to 10 kilos are accepted. See Hotel policies.

  • Ideal hotel for families! Fully equipped leisure and recreation facilities

  • Offers elderly care and babysitting service at an additional cost

  • Enjoy the exclusive, famous Terras de São José Golf Club added to the hotel

  • Travel in Itu! Partner agency specialized in experiences in the region

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Porter
Leisure and activities
  • Outdoor Heated Pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf
  • Billiards/Snooker
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 26 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Itu Golf & Resort

Al. São Paulo Golf, no number
Condominio Terras De Sao Jose
13306440
itu
brazil

Tel: +551121181400

Fax: (+55)1121181401

Contact email

Check-in from 15h00

Check out up to 12h00

  • RODOVIARIA DE ITU :   JARDIM NOVO ITU RODO CENTER

  • By plane

    AEROPORTO DE CONGONHAS At 95km / 59 miles

  • By plane

    AEROPORTO DE GUARULHOS At 114km / 70 miles

  • By plane

    AEROPORTO VIRACOPOS At 51km / 32 miles

  • By helicopter

    HELIPONTO TERRAS DE SÃO JOSÉ 2 At 0km / 0 miles

  • By car

    RODOVIA ARCHIMEDES LAMMOGLIA At 9km / 5 miles

  • By car

    RODOVIA CASTELO BRANCO At 19km / 1 miles

  • By car

    RODOVIA HERCULANO GODOY PASSOS At 11km / 6 miles

  • By car

    RODOVIA JOSE ERMIRIO DE MORAES At 23km / 14 miles

  • By car

    RODOVIA MARECHAL RONDON At 10km / 6 miles

  • By car

    RODOVIA WALDOMIRO DE CAMARGO At 15km / 9 miles

GPS :-23.298776, -47.299367

Our accommodations

Novotel Itu has modern rooms with views of the green area, with/without balcony, smart TV, air conditioning, desk, USB sockets, minibar. Beautifully refurbished Bathrooms, mirrors with good illumination

Superior Apartment Neighborhood View with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 29
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Superior Apartment with twin beds and an extra bed for a child

  • Max. number of persons: ‌3
  • Area: From 29
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Superior apartment with two single beds and a sofa bed

  • Max. number of persons: ‌4
  • Area: From 29
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Superior Apartment with a double bed and balcony

  • Max. number of persons: ‌2
  • Area: From 29
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Superior Apartment with a double bed and a sofa bed

  • Max. number of persons: ‌4
  • Area: From 29
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Superior Apartment with twin beds and a balcony

  • Max. number of persons: ‌2
  • Area: From 29
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Superior Apartment with twin beds

  • Max. number of persons: ‌2
  • Area: From 29
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Executive Apartment with a double bed

  • Max. number of persons: ‌2
  • Area: From 34
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Apartment with two single beds adapted for people with reduced mobility.

  • Max. number of persons: ‌2
  • Area: From 29
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Family Suite

  • Max. number of persons: ‌4
  • Area: From 51
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Master Suite

  • Max. number of persons: ‌2
  • Area: From 53
  • Views: Golf view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Our restaurants and bars

RARO RESTAURANTE

Type of cuisine: International

Enjoy our full breakfast. For lunch and dinner, enjoy delicious dishes in our Buffet or chose from our à la carte menu. On Saturdays, enjoy the famous Feijoada Novotel, with live music and Caipirinhas.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMET BAR AND RESTAURANTE

Photo non contractuelle / Strictly non binding

The Gourmet Bar is perfect for dining out with the family or enjoying a drink with friends during happy hour.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DECK BAR

Photo non contractuelle / Strictly non binding

The ideal place to relax! Make the most of your downtime and enjoy a wonderful view while sipping a drink at the pool bar.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 26

  • Maximum size: 1,029 m²

  • Maximum capacity: 1,320 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Novotel Itu Golf & Resort

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

1,465 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

160 reviews

Customer review rating 4.4/5

Gustavo Families - 09/06/2019 AccorHotels certified review

It’s a super nice hotel, but the service is 1 star! We had problems since the reservation until checkout!

Dear Gustavo Nino L., Thank you for taking the time to tell us about your experience at the Novotel Itu Golf & Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Bacana

Customer review rating 4.4/5

Anderson Business - 08/06/2019 AccorHotels certified review

Hotel aconchegante e lindo!!!!!

Prezado Sr.Anderson M., Agradecemos com todo o carinho o tempo dispensado para avaliar e nos confiar a sua estada no Novotel Itu Golf & Resort, saber que o Sr. escolheu o nosso hotel é muito gratificante. A sua satisfação é a melhor recompensa para nós e será compartilhada com toda a equipe. Na expectativa de recebê-lo novamente. Sempre será bem-vindo! Atenciosamente, Michele Schneider Faça também a sua avaliação no: https://www.tripadvisor.com.br/UserReviewEdit-g303615-d13…-Novotel_Itu_Golf_Resort-Itu_State_of_Sao_Paulo.html

Satisfatória

Customer review rating 4.4/5

Reginaldo Business - 03/06/2019 AccorHotels certified review

Normal

Prezado Sr. Reginaldo, Agradecemos com todo o carinho o tempo dispensado para avaliar e nos confiar a sua estada no Novotel Itu Golf & Resort, saber que o Sr. escolheu o nosso hotel é muito gratificante. A sua satisfação é a melhor recompensa para nós e será compartilhada com toda a equipe. Na expectativa de recebê-lo novamente. Sempre será bem-vindo! Atenciosamente, Michele Schneider Faça também a sua avaliação no: https://www.tripadvisor.com.br/UserReviewEdit-g303615-d13…-Novotel_Itu_Golf_Resort-Itu_State_of_Sao_Paulo.html
Customer review rating 4.4/5

Anonymous Business - 16/05/2019 AccorHotels certified review

superb hotel but: very slow check-in, and there was a party with a loud band until 10:30 PM outside...

Dear Gilles M., We would like to thank you for taking the time to evaluate and entrust us with your stay at the Novotel Itu Golf & Resort, knowing that you have chosen our hotel is very gratifying. From your reports we will look for viable alternatives for the improvement of all the mentioned points, because your satisfaction is the best reward for us. Please accept our sincere apologies and we are at your disposal to welcome you again. You will always be welcome! Regards, Michele Schneider

Hotel facilities are great.

Customer review rating 4.4/5

Paulo M. Families - 06/05/2019 AccorHotels certified review

Kids were very happy with waterpark. We could have used more the hotel if there were not a big group getting there, but ok, we have to go back again to enjoy the entire expirience.

Dear Paulo M., We very much appreciate your comments regarding your stay at the Hotel Novotel Itu Golf & Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michele Schneider

Great hotel with space to improve the services

Customer review rating 4.4/5

Andre M. Families - 01/05/2019 AccorHotels certified review

The hotel is great but the check-out process was very slow... and getting the car with the valet service took 30 minutes!!

Dear Andre Tristao E M., We very much appreciate your comments regarding your stay at the Hotel Novotel Itu Golf & Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michele Schneider

Needs to improve overa food !!!!

Customer review rating 4.4/5

Rodrigo C. Families - 24/04/2019 AccorHotels certified review

Not bad, but I was expecting much more.

Dear Rodrigo Boter De C., We very much appreciate your comments regarding your stay at the Hotel Novotel Itu Golf & Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michele Schneider

Easter holiday

Customer review rating 4.4/5

Renata B. D. C. Families - 23/04/2019 AccorHotels certified review

Everything was perfect during the stay.

Dear Renata C., We very much appreciate your comments regarding your stay at the Hotel Novotel Itu Golf & Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michele Schneider
Customer review rating 4.4/5

Anonymous Families - 23/04/2019 AccorHotels certified review

It was a good experience. It would be better if we have more activities for the parents. The lunch and dinner was ok. In general I had a pleasure moment with my family.

Dear Silvia Takahashi V., We very much appreciate your comments regarding your stay at the Hotel Novotel Itu Golf & Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michele Schneider

Weekend couple trip

Customer review rating 4.4/5

Eduardo M. Couples - 21/04/2019 AccorHotels certified review

Staff was cordial and prompt when I had any question in the reception desk, by phone or in the cozy restaurants inside it. I am very pleased on the staying premises and accomodation in general. I would come back when another opportunity comes.

Dear Eduardo M., We very much appreciate your comments regarding your stay at the Hotel Novotel Itu Golf & Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michele Schneider
Customer review rating 4.4/5

Eduardo Business - 20/04/2019 AccorHotels certified review

Hotel is brand new, everything is working properly. Decoration is very beautiful. Due to a low occupancy, hotel services were not all operational.

Dear Eduardo B., We very much appreciate your comments regarding your stay at the Novotel Itu Golf & Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michele Schneider

IT WAS A GREAT TIME!!

Customer review rating 4.4/5

Junior D. C. Business - 18/04/2019 AccorHotels certified review

I'LL CERTAINLY COME BACK. IT WAS A LOVELY EXPERIENCE.

Dear Junior, We very much appreciate your comments regarding your stay at the Novotel Itu Golf & Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michele Schneider

Relax

Customer review rating 4.4/5

Carmen S. Business - 15/04/2019 AccorHotels certified review

It is very comfortable and suitable for a good stay.

Dear Maria Del Carmen S. V., We very much appreciate your comments regarding your stay at the Novotel Itu Golf & Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Atenciosamente, Michele Schneider

top

Customer review rating 4.4/5

Marcelo Business - 12/04/2019 AccorHotels certified review

agradavel

Prezado Sr. Marcelo, Agradecemos o tempo dispensado para avaliar e nos confiar a sua estada no Novotel Itu Golf & Resort, saber que escolheu nosso hotel é muito gratificante. A sua satisfação é a melhor recompensa para os nossos colaboradores, que trabalham diáriamente para lhe prestar um serviço irrepreensível e atender suas expectativas. Na expectativa de recebê-lo novamente. Atenciosamente, Michele Schneider

Awesome..

Customer review rating 4.4/5

Pravin T. Business - 08/04/2019 AccorHotels certified review

My tenure was very short, but still I enjoyed all the room facilities and food. May be next time I will try outside facilities.

Dear PRAVIN T., We very much appreciate your comments regarding your stay at the Novotel Itu Golf & Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Itu.

Beautiful hotel, staff needs a lot more training

Customer review rating 4.4/5

Anonymous Business - 31/03/2019 AccorHotels certified review

staff was very friendly but not very qualified. checking in and out, the front desk staff had a hard operating the computer. i tried to get the operator to put through an international call and they couldnt restaurant staff were friendly too. TV was hard to operate, no english instructions anywhere.

Dear Charles H., We very much appreciate your comments regarding your stay at the Novotel Itu Golf & Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michele Schneider

Awesome place!

Customer review rating 4.4/5

Vanessa B. Business - 30/03/2019 AccorHotels certified review

Really nice food and service.Cozy environment.

Dear Vanessa, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Michele Schneider

nice place to stay

Customer review rating 4.4/5

Terry P. Business - 15/03/2019 AccorHotels certified review

no prblems

Dear Mr. P., Thank you for evaluating us so well. Your opinion is important to us. It was an honor to have you here. We hope to see you soon. Graciously, Michele Schneider

Terrific accommodation and property. Opportunities for improvement in service and language.

Customer review rating 4.4/5

Anonymous Business - 15/03/2019 AccorHotels certified review

Convenient for business. Service is slow when ordering off the menu in the bar area. Rooms could include English translation for the TV as I was unable to connect to any channels

Dear David Albert, Thank you for evaluating and trusting us. your stay at Novotel Itu. All mentioned points will be considered and improved. We are at your disposal to welcome you again and better meet your expectations. Regards, Michele Schneider

Great, fun and comfortable.

Customer review rating 4.4/5

Roberto C. Families - 09/03/2019 AccorHotels certified review

The hotel is brand new, wonderful, very clean and well kept. The food is amazing. The service is perfect. Thanks a lot to Novotel Itu staff for the great experience. My only suggestion is to use another wristlet to identify the guests as this one caused some scratches.

Dear Roberto. Thanks for the great review of our hotel! We are glad that you have enjoyed your stay and hopefully, your suggestion on the bracelet will be taken into account, always better serve you, accept our apologies. And always welcome! Regards, Novotel Itu
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