Hotel - ibis Bandung Pasteur
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Bandung Pasteur Hotel

4.0/5 291 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Bus/coach parking area (Nearby)
    • Valet parking (Nearby)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • HUSEIN SASTRANEGARA
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 06.00 - 18.00
    • Opening hours : Week-end 06.00 - 18.00

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The new ibis bedding offers you the ultimate comfort of sleeping experience by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper.

  • 147 rooms
  • 97 non-smoking rooms
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Radio in room
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Telephone
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.1/5 AccorHotels Rating 1,971 reviews

Our guest reviews for ibis Bandung Pasteur

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 291 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Retna H. Business - 09/07/2018 AccorHotels certified review
« Good »

Please in the future will be a swimming pool.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Bandung Pasteur. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Rury Mashuri General Manager

Family - 30/06/2018 TripAdvisor review
« Many Cheating from the Price to All thing »

Cheating off the price , early buy hot deal no cancellation and refund, but at the day the prive go down. When I ask for complaint and compensation the manager said that ‘s hotel regularly and normal the price can go up and down depend on the capacity. But i think that cheating, and not fair for member. As member A Plus , I Check the rate at the other hotel is go up only ibis pasteur go down. And they only give me free breakfast that as member i can use free breakfast voucher. When i eat at restaurant they wrong count at rice that i only eat 1 rice but they count 2 and i have to pay crackers that allready not worthed to sell for Rp. 10.000, - thats cheating, because they donk ask me if that crackers have to pay!!! So many cheating at your Hotel... your wi fi providee is change said your technition so low capacity. And your aircon not cold even i allready ask you to repair is no change. I Never Cone back to your hotel again !!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valuable Guest, Thank you for your feedback, first thing first, I do apology for the inconvenience happen during your stay. I have check your file for investigate the issue, there are some issues to be clarified accordingly. Regarding the difference issue about the room price, yes we have best price guarantee policy where we can adjust the rate for your hot deal's rate as the commitment, but rather than to return the adjustment value (more less IDR 10.000 to IDR 20.000), my manager in charge offered you 4 breakfast free of charge for the compensation. At the evening, you came again to see him asking for more another compensation, while we have provided 4 free breakfast, you were keep on squeezing to get more compensation to my manager. Regarding the miss-counted of the rice when you dine in at the restaurant, this is to clarify your issue; you were ordered 1 a la cart menu, iga garang asam, it is rice included already, complete with the condiments, my staff clearly heard that you ordered extra rice, and if only my staff made a mistake by giving you more rice, it should be reported back to the staff that this is a mistake then we can take out the rice, in fact you eat the rice. At the end my cashier offered to deduct the rice that you won't pay. For the crackers, it is provided as condiment on the plate, but you were asking extra crackers at the time, unfortunately my staff didn't explain to you previously that this extra request available with extra charge IDR 10.000. Regarding the internet connection, yes it was slightly down but not completely down, We have reported to our partner to fix the issue right away. The problem occur when you have a streaming activity with high connection needs, it was little bit slow, but then all back to normal less than 1 hour. Regarding the air conditioning, your room capacity is suitable for 2 adults and 1 children, this has been explained in our distribution channels. Your room was occupied by 4 person (2 adults and 2 kids), this will lowering the comfortableness level when you have 4 persons inside, so far we are understandable as long as the guests are comfort and we do not have report from the guest with the same case. Hopefully this explanation clear enough for you, we will improve our internal communication to avoid future problem occurrence. Thank you for letting us know the issues. Sincerely yours, Rury Mashuri - General Manager

Sandi Business - 29/06/2018 AccorHotels certified review
« Nice »

Nice, comfortable place, and thanks for welcome drink

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Bandung Pasteur. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Rury Mashuri General Manager

Faris Friends - 26/06/2018 AccorHotels certified review
« Enjoy my stay »

Friendly staff, clean room, good view and good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Greetings from Ibis Bandung Pasteur, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rury Mashuri General Manager

Leno Families - 23/06/2018 AccorHotels certified review
« Simple and nice »

Simple stay, everything is fit to our need. Value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rury M. General Manager

Himawan. Solo - 23/06/2018 AccorHotels certified review
« Good location. »

Your staff is good, you have great location, clean room, but your wifi really bad.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Bandung Pasteur. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rury Mashuri General Manager

Anonymous Couples - 21/06/2018 AccorHotels certified review
« Satisfying »

The room was clean, wifi was good, the service was ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Greetings from Ibis Bandung Pasteur, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rury Mashuri General Manager

Anonymous Families - 18/06/2018 AccorHotels certified review
« Quite good »

Please renovate the bathroom, just make it simple and no need some extra step to step and just use normal floor

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Rury Mashuri General Manager

Novy L. Business - 12/06/2018 AccorHotels certified review
« Great hotel for business man »

Best experience when I stay in ibis pasteur. But They dont have swimming pool, I think this is important for business man to relaxation after meeting in Bandung.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Greetings from Ibis Bandung Pasteur, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rury Mashuri General Manager

Defina Solo - 01/06/2018 AccorHotels certified review
« affordable and comfort »

clean room, not so noisy, great bed to sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Greetings from Ibis Bandung Pasteur, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rury Mashuri General Manager

J. N. Families - 26/05/2018 AccorHotels certified review
« Excellence »

Make our rested perfectly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Greetings from Ibis Bandung Pasteur, We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Rury Mashuri General Manager

Seno P. Business - 24/05/2018 AccorHotels certified review
« Thanks You so much for the hospitallity »

satisfy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Bandung Pasteur. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Rury Mashuri General Manager

Adrian Business - 23/05/2018 AccorHotels certified review
« That's a Very Excellent Services!! »

This is the second I stayed here. I booked for non-smoking room, but I had the smoking room. I tried first but it's not so comfortable for me. The receptionist handle these problems well. They gave me another room after the first night and gave me special drinks for it. I know that it's not a big thing but I really appreciate that. Thank you!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Our Valued Guest, We very much appreciate your comments regarding your stay at the ibis Bandung Pasteur. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another great stay with us. Sincerely, Rury Mashuri General Manager

R. S. Business - 18/05/2018 AccorHotels certified review
« Good hospitality from all the crew »

Need more menu at breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Greetings from Ibis Bandung Pasteur, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rury Mashuri General Manager

Melda Families - 13/05/2018 AccorHotels certified review
« Good hospitality »

Nice receptionist staffs, wrong room booking and they helped us to switch from double bed to twin bed room. Gave helpful information of traffic at long weekend so we didn't waste our time on road. Wifi at room works well. Anyway do children should pay / use voucher for buffet breakfast ? Information i got from Accor marketing team was free of charge.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Greetings from Ibis Bandung Pasteur, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rury Mashuri General Manager

Ike Families - 07/05/2018 AccorHotels certified review
« very satisfy »

clean room,great hospitality,delicious vegetarian food(i ordered sapo tahu with kailan).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Regards from Ibis Bandung Pasteur, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rury Mashuri General Manager

Carissa Couples - 06/05/2018 AccorHotels certified review

Room ambience and cleanliness ok. Bed and pillow is very very good. Food for breakfast very good. Overall im satisfied

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Greetings from Ibis Bandung Pasteur, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rury Mashuri General Manager

Frisca N. Business - 03/05/2018 AccorHotels certified review
« statisfied »

good hotel and good staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Member Guest, Regards from Ibis Bandung Pasteur, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Thank you for your loyalty as Accor Plus member. Sincerely, Rury Mashuri General Manager

M N. V. Business - 02/05/2018 AccorHotels certified review
« excellent »

it was nice. The room was cozy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Greeting from Ibis Bandung Pasteur, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rury Mashuri General Manager

Dhedy N. Families - 01/05/2018 AccorHotels certified review
« EXCELLENT ROOM SERVICE »

I am very happy with the service room service which can be served quickly. clean & comfortable rooms not noisy. service at the front office was fast enough to check in, as well as the free vallet which was very helpful for us to park. For sure will be back again on next vacation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Greetings from Ibis Bandung Pasteur, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rury Mashuri General Manager

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