Hotel - Mercure Voronezh Centre
Mercure Hotel Mercure Hotel

Mercure Voronezh Centre

4.5/5 273 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 500  RUB
  • 100% non-smoking hotel
  • Air Conditioning
  • VORONEZH AIRPORT
  • Languages spoken at the hotel
    • English
    • Russian
  • Ironing room

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)

Business services

  • 2 meeting room(s)
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Hotel location

Our rooms

The hotel offers guests 155 rooms in various categories: Standard Rooms, Privilege Rooms, suites, connecting rooms and rooms for guests with reduced mobility. All rooms are non-smoking. The hotel offers free WIFI, hairdryer and a safe.

  • 155 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 13 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Baby bed
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 2,660 reviews

Our guest reviews for Mercure Voronezh Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 273 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Charles F. Friends - 07/10/2018 AccorHotels certified review
« Very relaxing and quiet and enjoy Torro being next door. »

I enjoy the location and Torro next door and shopping stores close by. I have no problems staying there but all weekend the bar was out of beer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charles! We very much appreciate your comments regarding your stay at the Mercure Voronezh Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are glad that you have appreciated location of our hotel and restaurant Torro Grill. We are really sorry that there was no beer at our lobby-bar during your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Assistant FO Manager, Valentina Filippenko.

Mikita Families - 14/09/2018 AccorHotels certified review
« Excellent stay »

It was our first time at Mercure and we were amazed by the hotel, facilities, staff, breakfast, pretty much everything. The only thing - parking was full so we had to leave our car on the street.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mikita! We very much appreciate the highest score and your comments regarding your stay at the Mercure Voronezh Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Mikita, we can offer underground parking to our guests, when outdoor parking is full. You can get your key at the reception desk. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Valentina Filippenko, Assistant FO Manager.

Family - 26/08/2018 TripAdvisor review
« Excellent hôtel et service irréprochable »

For the second time I chose this Hotel during my family stay in Voronezh. Once again I was not disappointed. From the very well educated persons who welcomed us at the reception to the ladies in charge of the breakfast, everything was perfect. I warmly recommend this hotel for any travel purpose.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest! We very much appreciate your comments regarding your stay at the Mercure Voronezh Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are also glad, that you have faced only positive emotions during your stay at our hotel. We wish you only positive travel experience and hope your next visit will be as pleasant as the previous one. Best regards, Valentina Filippenko, Assistant Front Office Manager.

Alan H. Business - 12/08/2018 AccorHotels certified review
« Nice comfortable hotel in the centre of town. »

Stay for one night whilst in transit to our final detination and the experience was so good i am looking forward to my stay on the return journey.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan! We are extremely grateful for such a positive review referring to our hotel. Our primary goal is to comply with the high-class international service standards at Mercure Voronezh Centre which are provided by Accorhotels chain. We are also glad, that you have faced only positive emotions during your stay at our hotel. Looking forward to seeing you again! Best regards, Valentina Filippenko, Assistant Front Office Manager.

A Couples - 23/07/2018 AccorHotels certified review
« I will definitely come back! »

I liked everything about this hotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest! We are extremely grateful for such a positive review referring to our hotel. Our primary goal is to comply with the high-class international service standards at Mercure Voronezh Centre which are provided by Accorhotels chain. We are also glad, that you have faced only positive emotions during your stay at our hotel. Thank you for taking part in our loyalty program Le Club AccorHotels. Looking forward to seeing you again! Best regards, Valentina Filippenko, Assistant Front Office Manager.

It M. B. Business - 22/07/2018 AccorHotels certified review
« Cockroachs »

The hotel wasn’t bad, however the arrangement of the plugs is ridiculous, I had a desk without plugs below, not easy for working... my colleague had his room infested with cockroaches and after, once back in Italy, he found 2 of that animals in his luggage, he was at the 8th floor, me at 7th... I had to close the bathroom, remove everything every night, close everything during the day, as I was afraid of finding bad surprises.. however the staff was kind and professional, that the reason for which my rating is not negative,but please make some disinfestaction; Mercure hotels can b. better. Regards

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest! Thank you for taking the time to tell us about your experience at the Mercure Voronezh Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We can assure you that this were not cockroaches, but seasonal beetles, that sometimes appears in our region when it is too hot. We make disinfection every month in summer, however we will make it way more often. We hope that the inconvenience you faced did not badly influenced your general impression of Mercure Voronezh Centre and that you would give us a chance to make your next stay as pleasant as possible. Best regards, Valentina Filippenko, Assistant Front Office Manager.

Family - 02/07/2018 TripAdvisor review
« I will never visit this hotel again »

Crazy receptionist didnt check in my wife, my baby and me!! Because our baby was with separatle own passport and not with certificate of birth!!! It is very ugly situation, so we left hotel and go to RAMADA hotel in Voronezh.

Our hotel has responded to the review
Our hotel has responded to the review

Dear igorrunjic! Thank you for choosing Mercure Voronezh Centre and for the time spent on comments concerning the quality of service provided at our hotel. We are really sorry, that we could not offer you an accommodation in our hotel this time. Our receptionist acted according to Government Decision No. 1085 of 2015 on the provision of hotel services in the territory of the Russian Federation. We must not check in underage citizen of Russia without birth certificate. All offenses against this law can lead to huge fine on the hotel. Unfortunately, we are not in a position to control the observance of this Resolution by other hotels in Russia. We really hope for your understanding. Please allow me to express my sincerest apologies. We wish you only positive travel experience!

Friends getaway - 23/06/2018 TripAdvisor review
« A pleasant stay »

All good,all the staff especially in reception desk were very nice,Russian Vietnamese receptionist Rosa,and one spoke good English girl,so helpful & nice,and pretty too.recommend their grill food,so yummy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thau! We are extremely grateful for such a positive review referring to our hotel. Our primary goal is to comply with the high-class international service standards at Mercure Voronezh Centre which are provided by Accorhotels chain. That is why your opinion is so important for us! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are glad, that you have faced only positive emotions during your stay at our hotel. Looking forward to seeing you again!

Arseniy G. Business - 17/06/2018 AccorHotels certified review
« The experince of the stay just met the expectations »

This was a two night stay, and I got exactly what I needed. The expectation was not exceeded in any point. Small but comfortable room, sufficient wash kit. Breakfast with what is just enough. The only negative surprise - no full-height mirror at the room’s corridor. Only next to bed, so you can’t step back of it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arseniy! We are extremely grateful for such a positive review referring to our hotel. Our primary goal is to comply with the high-class international service standards at Mercure Voronezh Centre which are provided by Accorhotels chain. We are glad, that you have faced lots of positive emotions during your stay at our hotel. We hope that the inconvenience you faced did not badly influenced your general impression of Mercure Voronezh Centre. Arseniy, let us also thank you for being a part of our loyalty program Le Club AccorHotels. Looking forward to seeing you again! Best regards, Valentina Filippenko, Assistant Front Office Manager.

Ekaterina Couples - 03/06/2018 AccorHotels certified review
« Excellent »

We had great experiences of staying at Mercure Voronezh. The room was nice, not noisy (it seemed we stayed alone at floore), with cute City view. There were all necessary equipment at the room (air blow, small fridge, safe , kettle etc.). Very good breakfast where you can find something special for yourself. Also all stuff in hotel behave professionally and friendly. I recommend to stay there cause you will be absolutely satisfied of your living at such nice place.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ekaterina, We are extremely grateful for such a positive review referring to our hotel. Our primary goal is to comply with the high-class international service standards at Mercure Voronezh Centre which are provided by Accorhotels chain. We are also glad, that you have faced only positive emotions during your stay at our hotel. Thank you for your kind words related to your room, breakfast and our personnel. Looking forward to seeing you again! Best regards, Nikita Yakubin, Front Office Manager.

Hjw Business - 01/05/2018 AccorHotels certified review
« This is a comfortable modern hotel in a central location with helpful staff. »

The rooms are well-designed and spacious with attractive modern decor. Breakfast is good with a variety of food to meet Russian and European tastes. Reception staff are helpful and speak good English.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HJW! We are extremely grateful for such a positive review referring to our hotel. Our primary goal is to comply with the high-class international service standards at Mercure Voronezh Centre which are provided by Accorhotels chain. We are glad that you have appreciated design of our rooms, location of the hotel and breakfast. We are also glad, that you have faced only positive emotions during your stay at our hotel. Looking forward to seeing you again! Best regards, Valentina Filippenko, Assistant Front Office Manager.

Vadim S. Business - 28/04/2018 AccorHotels certified review
« good »

ok all

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vadim! We are extremely grateful for the highest score referring to our hotel. Our primary goal is to comply with the high-class international service standards at Mercure Voronezh Centre which are provided by Accorhotels chain. Vadim, thank you for being a part of our loyalty program LeClub AccorHotels. We are also glad, that you have faced only positive emotions during your stay at our hotel. Looking forward to seeing you again! Best regards, Valentina Filippenko, Assistant Front Office Manager.

Ognjen Business - 20/03/2018 AccorHotels certified review
« Everything is on the best level. »

Service is veru good. Staff was polite, and very professional. Food was god. City is beatifull.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ognjen! We are extremely grateful for such a positive review referring to our hotel. Our primary goal is to comply with the high-class international service standards at Mercure Voronezh Centre which are provided by Accorhotels chain. Thank you so much that you have noticed work of our stuff, our city and food in the restaurant. We are also glad, that you have faced only positive emotions during your stay at our hotel. We wish you only positive travel experience and looking forward to seeing you again! Best regards, Valentina Filippenko, Assistant Front Office Manager.

И. Business - 08/02/2018 AccorHotels certified review

Great!!

Our hotel has responded to the review
Our hotel has responded to the review

Уважаемый И.! Выражаем благодарность за столь высокую оценку качества предоставляемых нашим отелем услуг. В Mercure Voronezh Centre мы стараемся соответствовать высочайшим международным стандартам сервиса сети отелей Accorhotels. Мы рады, что во время Вашего пребывания в нашем отеле Вы испытали только положительные эмоции. И., желаем Вам приятных путешествий и будем рады приветствовать в нашем отеле снова! С Уважением, Валентина Филиппенко, Зам.рук.СПиР.

Business - 04/02/2018 TripAdvisor review
« Mercure stay in Voronezh »

Very nice stay as usually Only point to claim was the temperature in the room which was hard to control. All other points were excellent. In addition to mention that the staff is very professional and helpfull

Our hotel has responded to the review
Our hotel has responded to the review

Dear 939bennyg! We are extremely grateful for such a positive review referring to our hotel. Our primary goal is to comply with the high-class international service standards at Mercure Voronezh Centre which are provided by Accorhotels chain. We are glad, that you have faced only positive emotions during your stay at our hotel. Looking forward to seeing you again!

Gianluca S. Business - 30/01/2018 AccorHotels certified review
« great stay »

I was very satisfied on my stay, I will surely return

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S.! We are extremely grateful for such a positive review referring to our hotel. Our primary goal is to comply with the high-class international service standards at Mercure Voronezh Centre which are provided by Accorhotels chain. That's why it is so important for us to know your opinion. We are glad, that you have faced only positive emotions during your stay at our hotel. Let us also thank you for being a part of our loyalty program LeClub AccorHotels. Mr. S., we are looking forward to seeing you again! Best regards, Valentina Filippenko, Assistant Front Office Manager.

Business - 29/01/2018 TripAdvisor review
« Nice stay in the heart of Voronezh »

Location, rooms, staff, breakfast, couple of restaurants near by - everything is just great! Cleaning is good as well, internet connection solid - no problems at all. Always my first choice in Voronezh.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniil P.! We very much appreciate your comments regarding your stay at the Mercure Voronezh Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Anna Business - 18/01/2018 AccorHotels certified review
« great place to stay overnight »

Clean, comfortable hotel located in a good area. Good breakfasts, comfortable sleeping and everything. Polite personnel - everything what you need away from home))

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anna! We very much appreciate your comments regarding your stay at the Mercure Voronezh Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are glad that you have enjoyed the location of our hotel, our breakfast and staff. We are also thank you for being a part of our loyalty program LeClub AccorHotels. Looking forward to seeing you again! Best regards, Valentina Filippenko, Assistant Front Office Manager.

Beata B. Business - 13/01/2018 AccorHotels certified review
« Great Welcome surprise. »

I had a great welcome surprise at check in desk, getting big plate of fruits as my first night as gold member. The hotel stuff was very sweet and lovely.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Beata! We are extremely grateful for such a positive review referring to our hotel. Our primary goal is to comply with the high-class international service standards at Mercure Voronezh Centre which are provided by Accorhotels chain. We are also glad, that you have enjoyed your welcome surprise. Thank you for being a part of our loyalty program LeClub AccorHotels! Looking forward to seeing you again! Best regards, Valentina Filippenko, Assistant Front Office Manager.

David Solo - 09/01/2018 AccorHotels certified review
« Very good »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear David! We are extremely grateful for such a high score referring to our hotel. Our primary goal is to comply with the high-class international service standards at Mercure Voronezh Center which are provided by Accorhotels chain. That's why your opinion is important for us to know. We are also glad, that you have faced only positive emotions during your stay at our hotel. Let us also thank you for being a part of our LeClub AccorHotels loyalty program. We wish you only positive travel experience and looking forward to seeing you again! Best regards, Valentina Filippenko, Assistant Front Office Manager.

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