Hotel - Novotel London Wembley
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Novotel Hotel

Novotel London Wembley Hotel

5 Olympic Way  Wembley 
HA9 0NP  LONDON
UNITED KINGDOM

1,269 reviews
TripAdvisor Rating Based on 1,269 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  GBP
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  GBP
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • Italian
    • Polish
    • Portuguese
    • Russian
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00 - 23:59
    • Opening hours : Week-end 00:00 - 23:59

Business services

  • 3 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 235 rooms
  • 100% non-smoking hotel
  • 12 rooms for people with reduced mobility
    • 110/120 V AC
    • 220/240 V AC
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 4,712 reviews

Our guest reviews for Novotel London Wembley

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,269 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Wajid Families - 14/08/2017
« Mr  »

shower was weak had no power at all Breakfast , scrambled eggs too much water no fried or poached eggs Veg sausages were beautiful

AccorHotels certified review
Anonymous Couples - 14/08/2017
« We had one of the worst night trying to sleep with noise around my room.  »

Horrible! i complain to the front desk and all they could say was to call them when it happened again. A pathetic and childish behavior.

AccorHotels certified review
Rob P. Business - 14/08/2017
« Excellent! »

I am a very regular guest and have previously complained about the restaurant service (dinner / breakfast). Both dinner and breakfast were excellent on this occasion - with new staff attentive and pro-active and settling in well. Please pass on my thanks to the Restaurant Manager for this.

AccorHotels certified review
Patel Families - 14/08/2017
« Okay, good rooms but service can improve »

Good overall but staff service needs improving.

AccorHotels certified review
Anonymous Business - 14/08/2017
« clean room, good service, nice breakfast »

as above - a bit of a wait at reception.

AccorHotels certified review
Ian T. Couples - 13/08/2017
« Mr »

I have stayed with you several times before and I am due to stay with you on 25th August. In the past I have been completely satisfied with the hotel and service but on this occasion I have to confess that I was disappointed! I made two separate bookings covering the period 10/8 to 12/8 and I emailed and phoned in advance to link these together, I was assured that this would be the case but on arrival this had not been arranged! Despite being a silver member, I did not receive my vouchers on arrival and had to go back to reception to receive these! The bedroom had stains on the floor and some of the pillows were soiled. On returning to the hotel on the third day we found ourselves locked out of our bedroom as the access cards had not been activated for the third night! Given that my wife has been diagnosed with a broken foot all this traipsing about was very unwelcome. I enquired if I could reserve a parking bay on my return (25th August), due to my wife's condition, but my request was unfortunately dismissed. On a positive note we found both the bar staff and restaurant staff to be really helpful and polite. We look forward to staying with you later this month and hope that our, and our guests, experience will be better. Kind regards, Ian

AccorHotels certified review
Paul Families - 13/08/2017
« Great family break »

Great hotel, I thought that my executive room on the fifth floor wasn't as large as the one I stayed in last year. Breakfast selection not as good as last year, no yoghurt drinks and no pancakes.

AccorHotels certified review
Solveig I. Families - 13/08/2017
« Lovely hotel »

Great Staff, rooms and breakfast

AccorHotels certified review
Anonymous Business - 13/08/2017
« PLEASING »

I am always greeted in a friendly manner by all the staff

AccorHotels certified review
Tcint Couples - 12/08/2017
« Conveniently located, great staff. »

Our second stay in hotel within a year. Staff remain friendly and accommodating. Great food any time of day. Room could do with refurbishing; scuffed, stained walls and furniture.

AccorHotels certified review
Cheryl G. Couples - 10/08/2017
« Average  »

The room was below par for Novotel - hard pillows, dirty bed linen and stains on furniture. Staff at the hotel did nothing to assist or rectify and offered nothing in compensation at check out. Less than impressed considering I stay at Novotel's often. Also my Accor points have not updated on my account. Overall very basic which is not what I expect.

AccorHotels certified review
Anonymous Solo - 10/08/2017
« Perfect  »

A perfect example of hospitality!!! Thanks

AccorHotels certified review
Dorothy M. Families - 09/08/2017
« world athletics »

check in was so easy, room was ready for us on arrival. Breakfast was superb. Staff friendly and efficient

AccorHotels certified review
Anon Couples - 09/08/2017
« Really helpful reception staff. Took my bag for me while I went to a match at the stadium. »

I enjoy this hotel very much. Love the location as I come for football reasons. Good bathroom but a slight pong which I reported the next morning. It didn't diminish my stay but I'd have taken up the immediate offer to change room if I'd been staying longer. Thank you, the courtesy was appŕeciated.

AccorHotels certified review
Sa Families - 09/08/2017
« Good and bad »

Good - nice room, bar good and friendly, breakfast nice Poor - Room keys not working, tv not working, spare bed not made up.

AccorHotels certified review
Lisa B. Couples - 09/08/2017
« Ideal for what we needed »

We had booked here due its close proximity to Wembley. As an Accor Hotels member, check in was quick and efficient but from looking around being a member didn't influence this anyway. However being a member does get you a free drink at the bar 😊. Up to the room and was vey pleasantly surprised. I've never really considered a Novotel before and I can't put my finger on why but I will definitely use again and would recommend. Nothing was too much trouble for any of the staff, room clean and modern plus a comfy bed. Check out very quick. Bag left behind for collection later in the day when we were heading back.

AccorHotels certified review
Buddha Couples - 08/08/2017
« Fantastic  »

Amazing room Truly one of the best one I've been in. Thank you for the service

AccorHotels certified review
Sarah Families - 08/08/2017
« Miss  »

Lovely hotel, friendly helpful staff. Great location to Wembley stadium, will re book again and definitely recommend.

AccorHotels certified review
Anonymous Couples - 08/08/2017
« Excellent weekend stay »

Quick check-in, great location. Excellent room. Great hotel

AccorHotels certified review
C C. Solo - 07/08/2017
« Absolutely fabulous. »

I had an extremely relaxing break. I just needed a little quiet time to myself and that is exactly what I achieved. I'm very grateful.

Our most recent 20 reviews
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