Hotel - Novotel London Wembley
Novotel Hotel Novotel Hotel

Novotel London Wembley Hotel

4.5/5 1,609 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 20  GBP
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • Italian
    • Polish
    • Portuguese
    • Russian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Room for hearing impaired guests

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00 - 23:59
    • Opening hours : Week-end 00:00 - 23:59

Business services

  • 3 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 235 rooms
  • 100% non-smoking hotel
  • 12 rooms for people with reduced mobility
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Manual temperature control
    • Phone with 2 handsets in room
    • Full kitchen
    • RJ 45 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 7,362 reviews

Our guest reviews for Novotel London Wembley

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,609 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anthony W. Solo - 15/03/2019 AccorHotels certified review
« Going down »

Been there a couple of times. But the services and the hotel seems like going down. Please get someone to fix the card reader in the lift! They are not really working!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yiu Cheong W., Thank you for taking the time to tell us about your experience at the Novotel London Wembley. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Cristina

Mrs F. Families - 14/03/2019 AccorHotels certified review
« Lovely rooms, close to the station and arena »

In a great position, and easy to find. The rooms were lovely and staff very helpful. Breakfast is expensive, so we didn't have it but tea/coffee facilities available in the room. Not too keen on the bathroom door - frosted glass which didn't fully shut and banged loudly if you tried. Otherwise, a great visit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julie F., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely Cristina

Fh Couples - 12/03/2019 AccorHotels certified review
« Basic Novotel standard but low value for money »

No upgrade for Platinum member (full occupancy is understandable, but cannot satisfy the simplest request for certain amenity) No body lotion or conditioner (I have to ask for), would have chosen Hilton for the same price instead

N M. Families - 12/03/2019 AccorHotels certified review
« Overnight Stay »

Excellent service - convienient location for concerts at Wembley. Facilities were excellent - ample parking, clean and modern room and great breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicola M., We very much appreciate your comments regarding your stay at the Novotel London Wembley. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely Cristina

Michelle Families - 12/03/2019 AccorHotels certified review

We booked this hotel to tie in with an event in the SSE Arena. We thoroughly enjoyed our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michelle F., We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Cristina

Shelly Couples - 12/03/2019 AccorHotels certified review
« Friendly staff but a hotel in need of work »

The restaurant staff were lovely & friendly. Food was delicious & tables were cleaned quickly, food replenished fast and staff were always full of smiles. Very helpful. The front desk staff could do with learning from them. We had issues with flushing the toilet, could barely hear the tv as it's locked at volume 23. We did ask about it but nothing was done. We had a constant draft coming into our room from the big gap under the door. Carpet needs a good clean. Rooms definitely need some maintenance done to them. Was a bit shocked that water wasn't provided for free in the room. The Radisson provides water free of charge. Otherwise ok but not what is expected for that price at a hotel in Wembley.

Michael N. Families - 12/03/2019 AccorHotels certified review
« A gem of a location »

The last time I was at Wembley was in 1994 so you can imagine how much the area had changed in that time. With that in mind I had no idea what to expect when booking this hotel. I am a fan of Novotel and when there is a choice, I choose Novotel over any other. On this occasion I needed a hotel close to the SSE Arena, Wembley. The Novotel Wembley could NOT have been better placed. Everything was within easy walking distance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael N., We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Cristina

Anonymous Friends - 12/03/2019 AccorHotels certified review
« Good »

Welcoming staff, nice room, breakfast needs improvement

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cara S., Thank you very much for leaving us your feedback. I am pleased that you enjoyed your overall experience with us. Thank you also for giving us your suggestion about breakfast; I can assure you that these would definitely be taken under consideration for future improvements. We hope to welcome you again soon. Best Regards Cristina

Tim R. Couples - 12/03/2019 AccorHotels certified review
« Lovely hotel, great location. »

Lovely hotel, great location, friendly staff. Room was very clean and modern. Bed very comfortable, bathroom clean and great shower.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Timothy R., We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Cristina

Paul D. Business - 12/03/2019 AccorHotels certified review
« Satisfactory »

Breakfast Sun morning - McDonalds

Mark S. Couples - 11/03/2019 AccorHotels certified review
« Perfect from check-in to check-out »

We have stayed in this hotel on several occasions now and yet again we were extremely impressed. We arrived slightly early to check-in and were greeted with a smile, a professional attitude and a welcome. Our room was available immediately and check-in was quick and easy. The room was spotless and kept that way throughout our stay by the excellent service team. We will be staying with you again later in the year and very much look forward to it. If it is possible to thank the team involved please do so from Emma and myself.

Our hotel has responded to the review
Our hotel has responded to the review

Dear mark S., We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Cristina

Charlotte Business - 11/03/2019 AccorHotels certified review
« Fab Hotel - parking - great staff - quiet rooms »

We stayed here because we couldn’t find a dog sitter in Cornwall at last min - needed to have an op in London so the priority was to find somewhere with parking on site and easy drive to central London. We booked 3 nights so my partner could stay with our beloved dog on night 2 whilst I was in Hospital and then we were going to stay a final night when I was discharged. We actually decided after the op it would be better to return home as with crutches and needing to ice, plus dog walks to worry about, he decided it was easier to drive back a day early. We had booked 3 nights in advance and fully expected to pay for those nights but were very pleasantly surprised to see that the Hotel kindly didn’t charge for the third night when we got back home. The hotel is lovely, bright and airy downstairs with great breakfast options. The lovely girl on reception (the dog lover - she will know who I mean, she has a cat at the moment) was charming and so friendly as are all the staff. The rooms are good with great soundproofing - never heard a thing and I’m a very light sleeper. The parking is chargeable but very good as directly under the hotel and although they only have 19 allocated spaces, there were plenty available on our trip at all times of day and can use lift to access hotel direct from car park. The location is ideal and we found a really good Tapas restaurant/bar Box Park, just down the road. Sadly we weren’t able to enjoy the Hotel fully or explore due to the operation, so our experience was very limited/short lived but would have enjoyed the Hotel greatly had it not been for the operation which caused quite a lot of tension between me and my other half. I did a lot of searching on Trip Adviser first to find somewhere nice and picked Novotel after seeing all the positive reviews, which I can safely say, are well deserved and I would love to return under happier circumstances. After 2 yrs and 3 ops so far after snowboarder caused multi ligament injuries am losing faith of resolution and drained by ops plus it’s caused havoc with life/relationships as normally teach sport/fitness.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charlotte C., We very much appreciate your comments regarding your stay at the Novotel London Wembley. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely Cristina

V P. Couples - 10/03/2019 AccorHotels certified review
« Excellent customer service and well maintained property »

Really liked the customer service from two team members in your hotel. Soni and Ahmed have demonstrated that they were empowered to make decisions on behalf of the business.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vipin P., What great feedback for our staff! Thank you very much for sharing with us your experience. Soni and Ahmed thank you to have mentioned them and we all hope to welcome you again soon. Best Regards Cristina

Janelle Families - 10/03/2019 AccorHotels certified review

Very pleased with how I was treated at front desk , very quick and efficient with lovely room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jane B., We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Cristina

Simone K. Families - 10/03/2019 AccorHotels certified review
« Lovely stay »

Staff friendly, rooms lovely, breakfast very nice and ideal location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simone K., We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Cristina

Abeer Business - 09/03/2019 AccorHotels certified review
« Highly recommend »

I stayed in Novatel Wembley for 5 nights. It was clean, perfect location between my work in Uxbridge and London , steps to public transportation and friendly people. No complain. Breakfast was good enough but Dinner not the best, anyway it is a hotel not a restaurant but walking distance to good restaurants and grocery stores. I would stay their again and highly recommend to my co-workers or anyone who wants to visit London.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abeer A., We very much appreciate your comments regarding your stay at the Novotel London Wembley. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely Cristina

Luke B. Business - 09/03/2019 AccorHotels certified review
« Excellent. Can’t fault. »

Efficient, and I can’t find any aspect to fault. My only improvement suggestion is to have relief bar staff in place. At one stage during the United game there was one girl on her own struggling to keep up. Thought it was hard on her with no help and a queue four deep. Maybe worth considering because big games on the TV will attract more people to the bar than usual.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luke B., We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Cristina

Anonymous Business - 08/03/2019 AccorHotels certified review
« consistently good »

as always a very friendly welcome and a consistently good stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ivan D., We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Cristina

Luc Business - 08/03/2019 AccorHotels certified review
« My favourite hotel at Wembley »

Always feels kile coming home ;-)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luc T., We very much appreciate your comments regarding your stay at the Novotel London Wembley. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely Cristina

Ira Business - 08/03/2019 AccorHotels certified review
« Excellent »

Great service, very organised, quick and helpful!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Iryna B., We very much appreciate your comments regarding your stay at the Novotel London Wembley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Cristina

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