Hotel - Sofitel Berlin Kurfurstendamm
Sofitel Hotel Sofitel Hotel

Sofitel Berlin Kurfurstendamm Hotel

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4.5/5 2,992 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Wheelchair access
  • Pet allowed 22  EUR
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • AIRPORT TEGEL
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage
  • Bicycle hire facilities

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 21 meeting room(s)
  • Congress center
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 311 rooms
  • 296 non-smoking rooms
  • 15 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Automatic air control
    • Radio in room
    • Radio in bathroom
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Shower
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating Based on 6,048 reviews

Our guest reviews for Sofitel Berlin Kurfurstendamm

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 2,992 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Ali Business - 14/04/2018
« Mr »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ali A., We very much appreciate your comments regarding your stay at Sofitel Berlin Kurfürstendamm. It is always a pleasure to receive positive feedback. We will gladly share your positive review with our team and I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Mr A., thank you again for sharing your experience with us. We hope your next visit will be as pleasant as the previous one. For any further questions or wishes please do not hesitate to contact our Guest Relations Manager Katrin Schäfer under 0049 30… 7991 – she will be delighted to assist you. Sincerely, Miriam Velagic Personal Assistant/ Executive Secretary Sofitel Berlin Kurfürstendamm mi… Tel : +49 30… 1501 Fax : +49 30… 1503 Augsburger Straße 41 10789 Berlin, Germany www.sofitel.com

AccorHotels certified review
Vmj Couples - 13/04/2018
« Good without much dedication »

The room wasn’t properly prepared, it wasn’t fully maintained and an employee asked me where my parents are.... it’s nice to be a gold member

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Loeffler, We very much appreciate your comments regarding your stay at Sofitel Berlin Kurfürstendamm. I am deeply sorry that your experience at this stay was below your expectations. Please accept my sincere apologies for the questions regarding your parents. It was not our intention to upset you. Mr Loeffler, thank you again for sharing your experience with us. Please contact me directly for your next reservation and I will assure that the room will be prepared for you. For any further questions I will be delighted to assist you. Sincerely, Katrin Schäfer Guest Relations & Club Manager Sofitel Berlin Kurfürstendamm ka… Tel : +4… 7991 Fax : +4… 99 Augsburger Straße 41 10789 Berlin, Germany www.sofitel.com

AccorHotels certified review
Gretchen B. Friends - 10/04/2018
« Lovely setting with excellent service »

Wonderful breakfast; lovely suite and unobtrusive service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gretchen Nail B., We very much appreciate your comments regarding your stay at Sofitel Berlin Kurfürstendamm. It is always a pleasure to receive positive feedback. We will gladly share your positive review and your compliments, especially about our breakfast with our entire team and I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Mrs B., thank you again for sharing your experience with us. We hope your next visit will be as pleasant as the previous one. For any further questions or wishes please do not hesitate to contact our Guest Relations Manager Katrin Schäfer under 0049 30… 7991 – she will be delighted to assist you. Sincerely, Miriam Velagic Personal Assistant/ Executive Secretary Sofitel Berlin Kurfürstendamm mi… Tel : +49 30… 1501 Fax : +49 30… 1503 Augsburger Straße 41 10789 Berlin, Germany www.sofitel.com

TripAdvisor review
Mette W Friends getaway - 10/04/2018
« A four star experience »

Your hotel used to be my favourite hotel in Berlin and I've stayed there three times before, all though while it was The Concorde. Therefore I was really looking forward to the luxury, the good service, the politeness, the feeling of being pampered and the fine hospitallity I was used to from before. Unfortunately thats wasn't the experience this time. What I did experience was a staff, especially the front staff, that never looked up to say hello when I entered the lobby, the welcome I got was cold and mechanic and it seemed that the only agenda was to try to make me use more money than I already had (maybe I should have upgraded my stay if that was what it took to experience some of the old hospitallity). The room was fine (the bed fantastic) all though a little small and turning towards a backyard, but the cleaning was beneath criticism. My used napkins with coffee stains wasn't changed during the four days I stayed there, the bathroom table wasn't wiped because the same coffee stain was there all four days, my used wash cloth stayed in the bathroom for two days ect. ect. All in all I didn't get the nice and pampered feeling I used to when I stayed there before and I don't think I had a five star experience - unfortunately :-(

AccorHotels certified review
Mette W. Friends - 08/04/2018
« Four star experience »

Your hotel used to be my favourite hotel in Berlin and I've stayed there three times before, all though while it was The Concorde. Therefore I was really looking forward to the luxury, the good service, the politeness, the feling of being pampered and the fine hospitallity I was used to from before. Unfortunately thats wasn't the experience this time. What I did experience was a staff, especially the front staff, that never looked up to say hello when I entered the lobby, the welcome I got was cold and mechanic and it seemed that the only agenda was to try to make me use more money than I already had (maybe I should have upgraded my stay if that was what it took to experience some of the old hospitallity). The room was fine (the bed fantastic) all though a little small and turning towards a backyard, but the cleaning was beneath criticism. My used napkins with coffee stains wasn't changed during the four days I stayed there, the bathroom table wasn't wiped because the same coffee stain was there all four days, my used wash cloth stayed in the bathroom for two days ect. ect. All in all I didn't get the nice and pampered feeling I used to when I stayed there before and I don't think I had a five star experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Wahlberg, Thank you for taking the time to tell us about your experience at Sofitel Berlin Kurfürstendamm. I am sorry that your experience did not meet your expectations. Please therefore accept my sincere apologies. I sincerely regret to learn that we did not succeed in offering the level of hospitality you so rightfully expect from us, particularly regarding the discomfort you have experienced due to the lack of service at housekeeping Please rest assured that I already discussed your survey with the Executive team in order to improve these things. Ms Wahlberg, I appreciate that you show your loyalty since the Concorde era. I would love to welcome you back to show that we can do better. For your next stay you will be upgraded to a suite including access to the club lounge on the 11th floor. Please let me know about your travel plans and make your reservation directly with me. I am looking forward to hear from you. Sincerely, Katrin Schäfer Guest Relations & Club Manager Sofitel Berlin Kurfürstendamm ka… Tel : +4… 7991 Fax : +4… 99 Augsburger Straße 41 10789 Berlin, Germany www.sofitel.com

TripAdvisor review
Family - 06/04/2018
« 2 night stay »

Beautiful hotel, near the zoo train station, which links pretty much everywhere in the city. Room was huge, and very nice with a view to the west of the city (8th floor). There was a delay checking in as the spare bed for my young son wasn't ready, but the staff gave us complimentary drinks in the luxurious bar whilst we waited. Staff were great. Can't fault this hotel at all!

AccorHotels certified review
Naziya Business - 04/04/2018
« i like the overall service »

I was not using the room most of the time as I had the day filed with meetings. hence, even though the bathroom door wont close properly and the main shower wouldn't work properly. I was happy with the room service, food and other things. all staff were friendly and helpful. thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Naziya Hassan, We very much appreciate your comments regarding your stay at Sofitel Berlin Kurfürstendamm. It is always a pleasure to receive positive feedback. Thank you for your kind openness and indications regarding the bathroom. We will gladly share your positive review with our team and I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Mrs Hassan, thank you again for sharing your experience with us. We hope your next visit will be as pleasant as the previous one. For any further questions or wishes please do not hesitate to contact our Guest Relations Manager Katrin Schäfer under 0049 30… 7991 – she will be delighted to assist you. Sincerely, Miriam Velagic Personal Assistant/ Executive Secretary Sofitel Berlin Kurfürstendamm mi… Tel : +49 30… 1501 Fax : +49 30… 1503 Augsburger Straße 41 10789 Berlin, Germany www.sofitel.com

AccorHotels certified review
Mrs S. L. Couples - 03/04/2018
« Relaxing and comfortable »

Friendly staff, lovely hotel comfortable rooms with good facilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sharon Jane Lecocq, We very much appreciate your comments regarding your stay at Sofitel Berlin Kurfürstendamm. It is always a pleasure to receive positive feedback. We will gladly share your positive review with our team and I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Mrs Lecoco, thank you again for sharing your experience with us. We hope your next visit will be as pleasant as the previous one. For any further questions or wishes please do not hesitate to contact our Guest Relations Manager Katrin Schäfer under 0049 30… 7991 – she will be delighted to assist you. Sincerely, Miriam Velagic Personal Assistant/ Executive Secretary Sofitel Berlin Kurfürstendamm mi… Tel : +49 30… 1501 Fax : +49 30… 1503 Augsburger Straße 41 10789 Berlin, Germany www.sofitel.com

AccorHotels certified review
Anonymous Business - 31/03/2018

Very comfortable, friendly and efficient

Our hotel has responded to the review
Our hotel has responded to the review

Dear Irina Oswald, We very much appreciate your comments and your kind words regarding your stay at Sofitel Berlin Kurfürstendamm. It is always a pleasure to receive positive feedback. We will gladly share your positive review with our team and I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Mrs Oswald, thank you again for sharing your experience with us. We hope your next visit will be as pleasant as the previous one. For any further questions or wishes please do not hesitate to contact our Guest Relations Manager Katrin Schäfer under 0049 30… 7991 – she will be delighted to assist you. Sincerely, Miriam Velagic Personal Assistant/ Executive Secretary Sofitel Berlin Kurfürstendamm mi… Tel : +49 30… 1501 Fax : +49 30… 1503 Augsburger Straße 41 10789 Berlin, Germany www.sofitel.com

AccorHotels certified review
Anonymous Business - 27/03/2018

The hotel was very clean and updated, my room was comfortable and quiet and well maintained each day, and the staff was friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stacie Marshall, We very much appreciate your comments regarding your stay at Sofitel Berlin Kurfürstendamm. It is always a pleasure to receive positive feedback. We will gladly share your positive review with our team and I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Mrs Marshall, thank you again for sharing your experience with us. We hope your next visit will be as pleasant as the previous one. For any further questions or wishes please do not hesitate to contact our Guest Relations Manager Katrin Schäfer under 0049 30… 7991 – she will be delighted to assist you. Sincerely, Miriam Velagic Personal Assistant/ Executive Secretary Sofitel Berlin Kurfürstendamm mi… Tel : +49 30… 1501 Fax : +49 30… 1503 Augsburger Straße 41 10789 Berlin, Germany www.sofitel.com

TripAdvisor review
Family - 26/03/2018
« Great and excellent experience »

We were a couple with our granddaughter. we found, very friendly and efficient staff, excellent breakfast, excellent atmosphere, excellent location, very clean and quiet rooms, large bathroom. simply: value for money!

AccorHotels certified review
Anonymous Business - 25/03/2018
« Excellent service. »

Excellent as always.

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr N., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Sofitel Berlin Kurfürstendamm. Über Ihre durchweg positive Bewertung freuen wir uns sehr und werden diese selbstverständlich gerne an das gesamte Team weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Herr N., wir freuen uns, Sie schon bald wieder bei uns im Sofitel Berlin Kurfürstendamm zu begrüßen. Bitte wenden Sie sich bei Ihrem nächsten Aufenthalt vertrauensvoll an Frau Katrin Schäfer, Guest Relations Manager, erreichbar unter 030/ 80… – Sie steht Ihnen bei Wünschen und Anmerkungen zur Seite. Viele Grüße aus Berlin Miriam Velagic Personal Assistant/ Executive Secretary Sofitel Berlin Kurfürstendamm miriam.velagic @sofitel.com Tel : +4… 1501 Fax : +4… 1503 Augsburger Straße 41 10789 Berlin, Germany www.sofitel.com

AccorHotels certified review
Kevin E. Business - 13/03/2018
« Not as good as usual »

I have been coming to the Sofitel Berlin for many years and for once asked for a late check out. Your staff at Reception could not have been more unhelpful. It means I will almost certainly look elsewhere next year.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr E., We very much appreciate your comments regarding your stay at Sofitel Berlin Kurfürstendamm. I am very sorry to read that you made an unhelpful experience at the reception. Due to the very popular exhibition ITB we were absolutely fully booked. Unfortunately there was n availability for a late check out on this day which I deeply regret. Mr E., thank you again for sharing your experience with us. Please let me know about your travel plans to Berlin and will arrange everything for you. For any further questions or wishes please do not hesitate to contact me at any time. Sincerely, Katrin Schäfer Guest Relations & Club Manager Sofitel Berlin Kurfürstendamm ka… Tel : +4… 7991 Fax : +4… 99 Augsburger Straße 41 10789 Berlin, Germany www.sofitel.com

AccorHotels certified review
Debby Business - 12/03/2018
« A home in Berlin »

The room was nice, good space. Nice bed, desk and good space to stall the suitcases and computers. Staff was welcoming, from the bell boys to the reception. Breakfast very wide choice. We got some loud neighbours upstairs and were very happy we could move to another room. Would certainly recommend the hotel during ITB Berlin. Although the shuttles were very slow.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Debby S., We very much appreciate your comments regarding your stay at Sofitel Berlin Kurfürstendamm. It is always a pleasure to receive positive feedback. We will gladly share your positive review with our team and I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Mrs S., thank you again for sharing your experience with us. We hope your next visit will be as pleasant as the previous one. For any further questions or wishes please do not hesitate to contact our Guest Relations Manager Katrin Schäfer under 0049 30… 7991 – she will be delighted to assist you. Sincerely, Miriam Velagic Personal Assistant/ Executive Secretary Sofitel Berlin Kurfürstendamm mi… Tel : +49 30… 1501 Fax : +49 30… 1503 Augsburger Straße 41 10789 Berlin, Germany www.sofitel.com

AccorHotels certified review
C. L. C. F. Business - 12/03/2018
« Meet with my expection except cleaningness issue in the ro9m »

You can easily notify stain & hair the bathrooms. I can assure that the room has not been vacuum Clean as I can still see my biscuit ash & tissue on the floor. This is totally unacceptable & won’t think it happened in Sofitel brand

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chui F. C., We very much appreciate your comments regarding your stay at Sofitel Berlin Kurfürstendamm. It is always a pleasure to receive positive feedback. Thank you for your kind openness and your detailed feedback regarding the cleanliness in your room. You are absolutely right and this does not reflect our standard. We already shared it with the executive housekeeper to improve our service. Please rest assured that your opinion is most valuable to us and allows us to improve our services, in order to reach our main goal, which is to give our guests the highest satisfaction during their stay. Mrs C., thank you again for sharing your experience with us. For any further questions or wishes please do not hesitate to contact our Guest Relations Manager Katrin Schäfer under 0049 30… 7991 – she will be delighted to assist you. Sincerely, Miriam Velagic Personal Assistant/ Executive Secretary Sofitel Berlin Kurfürstendamm mi… Tel : +49 30… 1501 Fax : +49 30… 1503 Augsburger Straße 41 10789 Berlin, Germany www.sofitel.com

AccorHotels certified review
Matthias Business - 11/03/2018
« Not the best stay ever »

My stay this time was not as good as during the past two year. Elevators not working, romos are looking tired and not well kept. Staff is still very friendly which is a big plus

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr H., wir danken Ihnen vielmals für Ihre Anmerkungen und Ihre Offenheit zu Ihrem Aufenthalt im Sofitel Berlin Kurfürstendamm. Wir bedauern es, dass wir Ihre Erwartungen in einigen Punkten nicht übertreffen konnten Wir danken Ihnen für Ihre Offenheit und wir freuen uns sehr über Ihr Lob, das wir sehr gern mit dem gesamten Team teilen. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Herr H., schön, Sie hoffentlich recht bald wieder bei uns im Sofitel Berlin Kurfürstendamm zu begrüßen. Bitte wenden Sie sich vertrauensvollbei Ihrem nächsten Aufenthalt an Frau Katrin Schäfer, Guest Relations Manager, erreichbar unter 030/ 80… – Sie steht Ihnen bei Wünschen und Anmerkungen zur Seite. Viele Grüße aus Berlin Miriam Velagic Personal Assistant/ Executive Secretary Sofitel Berlin Kurfürstendamm miriam.velagic @sofitel.com Tel : +4… 1501 Fax : +4… 1503 Augsburger Straße 41 10789 Berlin, Germany www.sofitel.com

AccorHotels certified review
Wataru Business - 11/03/2018
« Stable service »

This hotel is my daily in when I visit Berlin. Because your service is stable and close to my favorite cafe. Additionally easy to access everywhere. But as before reviewed you I strongly recommend to clean up guest room more carefully. I found some garbage behind closet. I believe your five start hotel. So should be more care fully take care guest room. Especially executive floor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wataru S., We very much appreciate your comments regarding your stay at Sofitel Berlin Kurfürstendamm. It is always a pleasure to receive positive feedback. Thank you for your kind openness and your detailed feedback regarding the cleanliness in the bathroom. You are absolutely right and this does not reflect our standard. We already shared it with the executive housekeeper to improve our service. Please rest assured that your opinion is most valuable to us and allows us to improve our services, in order to reach our main goal, which is to give our guests the highest satisfaction during their stay. Mr S., thank you again for sharing your experience with us. For any further questions or wishes please do not hesitate to contact our Guest Relations Manager Katrin Schäfer under 0049 30… 7991 – she will be delighted to assist you. Sincerely, Miriam Velagic Personal Assistant/ Executive Secretary Sofitel Berlin Kurfürstendamm mi… Tel : +49 30… 1501 Fax : +49 30… 1503 Augsburger Straße 41 10789 Berlin, Germany www.sofitel.com

AccorHotels certified review
Anonymous Friends - 04/03/2018
« Excellent location, good service »

First time at your hotel. Great location. Helpful and friendly staff. Nice breakfast. Luxury room was a bit smaller than expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sanne J., We very much appreciate your comments regarding your stay at Sofitel Berlin Kurfürstendamm. It is always a pleasure to receive positive feedback. We will gladly share your positive review and your compliments with our team and I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Mr J., thank you again for sharing your experience with us. We hope your next visit will be as pleasant as the previous one. For any further questions or wishes please do not hesitate to contact our Guest Relations Manager Katrin Schäfer under 0049 30… 7991 – she will be delighted to assist you. Sincerely, Miriam Velagic Personal Assistant/ Executive Secretary Sofitel Berlin Kurfürstendamm mi… Tel : +49 30… 1501 Fax : +49 30… 1503 Augsburger Straße 41 10789 Berlin, Germany www.sofitel.com

AccorHotels certified review
Jc Business - 04/03/2018
« First room was pretty bad, second room was good »

My first room was an "upgrade" into a suite. Unfortunately this room was on the third floor, right above the u-bahn entrance, on a busy road, with a disco going on nearby. I didn't sleep too well the first night. The second night I moved to the 10th floor, which was completely quiet. Thanks for accommodating my request though I didn't expect to have such an experience in the first place.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Capel, We very much appreciate your comments regarding your stay at Sofitel Berlin Kurfürstendamm. I am deeply sorry to read that you had such a disappointing experience in the first place. This was not our intention when we gave the upgrade. Please accept my sincere apologies. However, I am relieved that the suite on the 10th floor could fulfill your expectations and you had a good stay in the end. Mr Capel, thank you again for sharing your experience with us. We hope to welcome you back in the not to distant future. For any further questions or wishes please do not hesitate to contact me at any time. Sincerely, Katrin Schäfer Guest Relations & Club Manager Sofitel Berlin Kurfürstendamm ka… Tel : +4… 7991 Fax : +4… 99 Augsburger Straße 41 10789 Berlin, Germany www.sofitel.com

AccorHotels certified review
Abdulkareem Business - 03/03/2018
« Conveniently located »

The hotel is conveniently located in the Kurfurstendamm district of Berlin. It's very close to everything. Across the street is a major mall and everything else is a walking distance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abdulkareem M., We very much appreciate your comments regarding your stay at Sofitel Berlin Kurfürstendamm. It is always a pleasure to receive positive feedback. We will gladly share your positive review with our team and I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Mr M., thank you again for sharing your experience with us. We hope your next visit will be as pleasant as the previous one. For any further questions or wishes please do not hesitate to contact our Guest Relations Manager Katrin Schäfer under 0049 30… 7991 – she will be delighted to assist you. Sincerely, Miriam Velagic Personal Assistant/ Executive Secretary Sofitel Berlin Kurfürstendamm mi… Tel : +49 30… 1501 Fax : +49 30… 1503 Augsburger Straße 41 10789 Berlin, Germany www.sofitel.com

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