Hotel - Sofitel Berlin Kurfurstendamm
Sofitel Hotel Sofitel Hotel

Sofitel Berlin Kurfurstendamm Hotel

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4.5/5 2,935 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Wheelchair access
  • Pet allowed 22  EUR
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • AIRPORT TEGEL
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage
  • Bicycle hire facilities

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 21 meeting room(s)
  • Congress center
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 311 rooms
  • 296 non-smoking rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Automatic air control
    • Radio in room
    • Radio in bathroom
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Shower
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating Based on 5,891 reviews

Our guest reviews for Sofitel Berlin Kurfurstendamm

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 2,935 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Henry1967-09 Business - 12/02/2018
« A PLEASANT STAY »

The staff was very kind and they helped with all out needs. The hotel is very nice and the lounge a plus, a comfortable place to wind down. Probably this one of the best Sofitel around, we've stayed several times already and we'll be coming back.

TripAdvisor review
Family - 02/02/2018
« not a five star breakfast »

It was appreciated that we upon late arrival could get a bite and a drink at the bar, however, the coffee next morning did not meet our expectation, it was typical "american coffee". We then asked for a cappuchino, which was no better, but the tea was excellent.

AccorHotels certified review
Rajel F. Families - 29/01/2018
« Very good »

The staff on desk was excellent very competent The location was also excellent The room was wide and comfortable But the room service was not pleasant at all. They didn’t give us soap or water every day and one day they forgot to put 2 towels

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Furas, We very much appreciate your comments regarding your stay at Sofitel Berlin Kurfürstendamm. It is always a pleasure to receive positive feedback. I am deeply sorry to read that you were not satisfied with the housekeeping service. Please be ensured that we have already discussed this with the responsible department head in order to improve the procedure. Please accept my sincere apologies. Mrs Furas, thank you again for sharing your experience with us. We hope your next visit will be as pleasant as the previous one. For any further questions or wishes please do not hesitate to contact me at any time. Sincerely, Katrin Schäfer Guest Relations & Club Manager Sofitel Berlin Kurfürstendamm ka… Tel : +4… 7991 Fax : +4… 99 Augsburger Straße 41 10789 Berlin, Germany www.sofitel.com

AccorHotels certified review
Julia Business - 28/01/2018
« Great service,nice hotel »

From the entrance on I was greeted with fantastic hospitality and a staff with a can do attitude.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Szyndzielorz, We very much appreciate your comments regarding your stay at Sofitel Berlin Kurfürstendamm. It is always a pleasure to receive positive feedback. We will share your positive review with our team and I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Mrs Szyndzielorz, thank you again for sharing your experience with us. We hope your next visit will be as pleasant as the previous one. For any further questions or wishes please do not hesitate to contact me at any time. Sincerely, Katrin Schäfer Guest Relations & Club Manager Sofitel Berlin Kurfürstendamm ka… Tel : +4… 7991 Fax : +4… 99 Augsburger Straße 41 10789 Berlin, Germany www.sofitel.com

AccorHotels certified review
Anonymous Business - 17/01/2018
« Rooms in dire need of refurbishment. »

Great location, nice lobby and bar, good service. Unfortunately the rooms are not the usual Sofitel standard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ralf Erik Orbach, We very much appreciate your comments regarding your stay at Sofitel Berlin Kurfürstendamm. It is always a pleasure to receive positive feedback. Thank you for your kind openness and your indication. Please be assured that the comfort and satisfaction of our guests are our first preoccupation. We will share your review with our team and I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Mr Orbach, thank you again for sharing your experience with us. For any further questions or wishes please do not hesitate to contact our Guest Relations Manager Katrin Schäfer under 0049 30… 7991 – she will be delighted to assist you. Sincerely, Miriam Velagic Personal Assistant/ Executive Secretary Sofitel Berlin Kurfürstendamm mi… Tel : +49 30… 1501 Fax : +49 30… 1503 Augsburger Straße 41 10789 Berlin, Germany www.sofitel.com

TripAdvisor review
Couples - 17/01/2018
« Average hotel »

The service quality at check-in and the concierge were not more than average, definately not what I expect at a 5* hotel. The room was OK, a large bed and bathroom, but with a lot of spiderwebs and most of the electrical outlets were falling of the wall. Again, I expect a better service and cleaner room at a 5* hotel! Needless to say the location at the Ku'Damm is perfect for shopping and ~200m away from the subway, ~500m from the train station and zoo.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour steffenw695, Thank you for taking the time to share your impressions with us, I am sorry to read that we could not meet your expectations in several points. Especially for the lack of service at housekeeping I would deeply like to apologize and ensure you that this does not reflect our Sofitel standards. We already discussed this with the responsible department heads. I would appreciate if you give us a second chance to show that we can do better. Please let us know about your travel plans. We are looking forward to welcome you back soon . Kindest regards Stefan Winistoerfer General Manager

TripAdvisor review
Couples - 11/01/2018
« Excellent stay »

This was an excellent stay for a short break. The hotel was ideally placed to get about and see a lot of Berlin. Our room was spot on and we had a great view across the city. We had a super start to the day with the breakfast buffet. The staff in the hotel were excellent and made all the little things count. Another great stay in a Sofitel.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Ian M, Thank you so much for your positive review and your compliments - it was a pleasure to have you here as our guests. We are very looking forward to your next stay with us. Warm regards, Stefan Winistoerfer General Manager

AccorHotels certified review
Craigl Couples - 10/01/2018
« Well located comfortable hotel »

Overall experience of staying was good. Only dissapointment was that the club room was closed for refurbishment commencing at the end of my trip, I was dissapointed that I had paid for a club room for 6 nights but only actually had this facility for 5 nights and that there was no notification prior to arrival that this was the case.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Craig Lean, We very much appreciate your comments and your kind openness regarding your stay at Sofitel Berlin Kurfürstendamm. We will gladly share your positive review with our team and I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Mr Lean, thank you again for sharing your experience with us. For any further questions or wishes please do not hesitate to contact our Guest Relations Manager Katrin Schäfer under 0049 30… 7991 – she will be delighted to assist you. Sincerely, Miriam Velagic Personal Assistant/ Executive Secretary Sofitel Berlin Kurfürstendamm mi… Tel : +49 30… 1501 Fax : +49 30… 1503 Augsburger Straße 41 10789 Berlin, Germany www.sofitel.com

TripAdvisor review
Friends getaway - 10/01/2018
« Love this hotel! »

This is our third stay at Sofitel Berlin Kurfuerstendamm. This is our go to hotel for Berlin. We love the friendly staff and the accommodations are very nice. The front desk and concierge gave us excellent recommendations. The location is perfect for high end retail shopping and close to the Christmas Markets.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour David M, I am really happy to read that you enjoyed your stay with us and the you just loved the friendly staff. We are so looking forward to welcoming you back! All my best Stefan Winistoerfer General Manager

AccorHotels certified review
Anonymous Families - 06/01/2018

Most things live up to our high expectations. Check-in/check-out, staff in all areas. Room also very good, except for one thing. Noise from the street. Room 330 has a few windows where a lot of noise from the street pass. Made it difficult to sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jan Sogaard, We very much appreciate your comments regarding your stay at Sofitel Berlin Kurfürstendamm. It is always a pleasure to receive positive feedback. We have taken good note of your kind openness regarding the noise from the street. We will gladly share your positive review with our team and I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Mr Sogaard, thank you again for sharing your experience with us. We hope your next visit will be as pleasant as the previous one. For any further questions or wishes please do not hesitate to contact our Guest Relations Manager Katrin Schäfer under 0049 30… 7991 – she will be delighted to assist you. Sincerely, Miriam Velagic Personal Assistant/ Executive Secretary Sofitel Berlin Kurfürstendamm mi… Tel : +49 30… 1501 Fax : +49 30… 1503 Augsburger Straße 41 10789 Berlin, Germany www.sofitel.com

TripAdvisor review
radz74 Solo travel - 06/01/2018
« Told me my platinum status was not valid as it was Accor Plus »

I was very excited to be staying on 2nd January for 2 nights but during check in was surprised when I received no recognition of being an Accor member let alone my platinum status. As I went to my room I was even more surprised to see the hotel had an executive lounge, which platinum members can access, but no mention of this was made during check in and my room was right next to the elevator even though I had requested a high room away from the elevators. Thinking that i had just had an inexperienced staff member check me in I returned to reception later to request a room away from the elevators and inquire why my platinum status was not being recognised. The staff member spoke to who I assume was the manager and told me my Accor Plus platinum status is only valid in the Asia pacific region so I was not entitled to any Accor status benefits. For me this was very disappointing as I am a very loyal Sofitel customer, having just qualified for my 7th year straight as a platinum member and all other Sofitels in Europe had made me feel so at home. I found it annoying that the hotel could be so misinformed regarding their loyalty program and their refusal to accept or investigate further when I explained my platinum status is valid world wide. Due to the above I'd have given a 1 star rating but I ate at the restaurant and found the menu to be very interesting and the service excellent. I also found the bar drinks to be good and hotel staff to be friendly and helpful and generally at the high level Sofitels usually provide.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour radz74, Thank you very much for your detailed comments. I am sorry to read that we did not meet your expectations regarding your recognition as a Platinum Guest. We are truly sorry that guests with Platinum Status from the Asia Pacific region are not entitled to receive the same benefits as their European counterparts. I understand your frustration regarding the location of the room not being far away from the elevator. Unfortunately there was no note in your profile however we are glad that you came back to the front office team and a solution was immediately found. It is a pleasure to read that you enjoyed your stay in our Restaurant Le Faubourg and we will share your compliments with the entire team. Radz74, thank you very much for your loyalty, much appreciated. Please rest assured that your opinion is most valuable to us and allows us to improve our services, in order to reach our main goal, which is to give our guests the highest satisfaction during their stay. We really look forward to welcoming you back again in the hopefully not too distant future here at the Sofitel Berlin Kurfürstendamm. Kindest regards, Stefan Winistörfer General Manager

AccorHotels certified review
Ws Business - 04/01/2018
« There is no outstanding point but stable service »

I don't have any negative impression this time. If I had to choose sometimesi feel reception staff is not friendly like another hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wataru Sakurai, We very much appreciate your comments regarding your stay at Sofitel Berlin Kurfürstendamm. It is always a pleasure to receive positive feedback. Thank your for your kind openness regarding the front office team. I am sorry that you perceived that way. We will gladly share your positive review with our team and I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Mr Sakurai, thank you again for sharing your experience with us. We hope your next visit will be as pleasant as the previous one. For any further questions or wishes please do not hesitate to contact our Guest Relations Manager Katrin Schäfer under 0049 30… 7991 – she will be delighted to assist you. Sincerely, Miriam Velagic Personal Assistant/ Executive Secretary Sofitel Berlin Kurfürstendamm mi… Tel : +49 30… 1501 Fax : +49 30… 1503 Augsburger Straße 41 10789 Berlin, Germany www.sofitel.com

TripAdvisor review
James C Solo travel - 03/01/2018
« Berlin gem!! »

Decided on a get away from it all Christmas break. This hotel is smart, friendly, central, and the staff are so helpful. There was a great choice at breakfast and it was never too crowded. Thoroughly recommended staying here if you're in Berlin.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour James C, Thanks for your positive review- I was happy to read that you recommend us to others. We are looking forward to your next visit. Kindest regards Stefan Winistoerfer General Manager

AccorHotels certified review
Aria H. Business - 28/12/2017
« The staff made me feel like I was home »

I am writing to express my pleasure and gratitude in the professional attitude and friendly welcome I received at the Sofitel in Kurfurstendamm. I have felt very comfortable and happy living in this hotel - and as such have opted to stay here instead of moving to an apartment offered by my company between January and April and will be excited to return. In particular; Lisa in the bar, Shar and Predrag on the door, have made particular efforts to be attentive, friendly and welcoming and it is because of them that I am looking forward to making the Sofitel home for 3 and a half months and hope they will be made aware of how much I appreciate them.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aria H., We very much appreciate your very kind comments and openess regarding your stay at Sofitel Berlin Kurfürstendamm. It is always a pleasure to receive positive feedback! We will gladly share your positive review with our team and I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Mrs H., thank you again for sharing your experience with us. We hope your next visit in the first quarter of the year will be as pleasant as the previous one. For any further questions or wishes please do not hesitate to contact our Guest Relations Manager Katrin Schäfer under 0049 30… 7991 – she will be delighted to assist you. All the best for New Year, Sincerely, Miriam Velagic Personal Assistant/ Executive Secretary Sofitel Berlin Kurfürstendamm mi… Tel : +49 30… 1501 Fax : +49 30… 1503 Augsburger Straße 41 10789 Berlin, Germany www.sofitel.com

TripAdvisor review
Business - 27/12/2017
« Great hotel »

Great location and a really great hotel. All the staff (especially those in the lounge on the 11th floor) were excellent and so helpful. The room I was in was superb but to be honest it's just a really great place to stay. I have in the past stayed at the Grand Hyatt Berlin but this Sofitel is far far superior so I will definitely return here again. First class all round.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour mk092016, Thank you very much for your superior compliments - it was a pleasure to host you here and we are looking forward to your next stay. All my best Stefan Winistoerfer General Manager

TripAdvisor review
Bracha D Family - 25/12/2017
« Hugh rooms great location »

great rooms in great location very close to the zoologisher garten train station u1 and u9 just in front of the hotel in the middle of the shopping center , and close to many of berlin attractions . the best hotel very good value for youe money . recomended!!!

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Bracha D, Thank you very much for your positive review - I am glad to read that you enjoyed your time with us. We are looking forward to your next stay! All my best, Stefan Winistoerfer General Manager

AccorHotels certified review
Anonymous Business - 23/12/2017

3 times I ordered more bathing towels and never received them. Otherwise it was a great experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tomas Jensen, We very much appreciate your comments regarding your stay at Sofitel Berlin Kurfürstendamm. It is always a pleasure to receive positive feedback. I am sorry to read that we did not exceed your expectation regarding housekeeping. This does not reflect our standards and we apologies for the misunderstanding. Thank you for your kind openness and indication to improve our services. We will gladly share your positive review with our team and I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Mr Jensen , thank you again for sharing your experience with us. For any further questions or wishes please do not hesitate to contact our Guest Relations Manager Katrin Schäfer under 0049 30… 7991 – she will be delighted to assist you. Sincerely, Miriam Velagic Personal Assistant/ Executive Secretary Sofitel Berlin Kurfürstendamm mi… Tel : +49 30… 1501 Fax : +49 30… 1503 Augsburger Straße 41 10789 Berlin, Germany www.sofitel.com

AccorHotels certified review
Tangerinejan Couples - 19/12/2017
« Good hotel »

A good location. The premium room was very comfortable with a very large bed and a bath and separate shower. Good choice at breakfast. Very nice staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs E., We very much appreciate your comments regarding your stay at Sofitel Berlin Kurfürstendamm. It is always a pleasure to receive positive feedback. We will share your positive review with our team and I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Mrs E., thank you again for sharing your experience with us. We hope your next visit will be as pleasant as the previous one. For any further questions or wishes please do not hesitate to contact me at any time. Sincerely, Katrin Schäfer Guest Relations & Club Manager Sofitel Berlin Kurfürstendamm ka… Tel : +4… 7991 Fax : +4… 99 Augsburger Straße 41 10789 Berlin, Germany www.sofitel.com

AccorHotels certified review
Jan Business - 18/12/2017
« Great Stay for Christmas Party »

As every year, great stay

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr C., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Sofitel Berlin Kurfürstendamm. Über Ihre positive Bewertung freuen wir uns sehr und werden diese selbstverständlich gerne an das gesamte Team weiterleiten. Es tut mir leid zu lesen, dass wir in einigen Punkten Ihre Erwartungen nicht übertreffen konnten. An dieser Stelle freue ich mich, wenn Sie mir kurz mitteilen, was genau Sie sich vorgestellt hätten. Bitte seien Sie versichert, dass Ihr Wohlbefinden und Ihre Zufriedenheit für uns an erster Stelle stehen. Für Ihr Feedback danke ich Ihnen und weiß dies sehr zu schätzen. Herr C., wir freuen uns, Sie schon bald wieder bei uns im Sofitel Berlin Kurfürstendamm zu begrüßen. Bitte wenden Sie sich bei Ihrem nächsten Aufenthalt vertrauensvoll an Frau Katrin Schäfer, Guest Relations Manager, erreichbar unter 030/ 80… – Sie steht Ihnen bei Wünschen und Anmerkungen zur Seite. Viele Grüße aus Berlin Miriam Velagic Personal Assistant/ Executive Secretary Sofitel Berlin Kurfürstendamm miriam.velagic @sofitel.com Tel : +4… 1501 Fax : +4… 1503 Augsburger Straße 41 10789 Berlin, Germany www.sofitel.com

AccorHotels certified review
Katja Families - 17/12/2017
« Best Hotel Ever »

This is the best hotel in the World. Friendly stuff!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Suren H., We very much appreciate your comments regarding your stay at Sofitel Berlin Kurfürstendamm. It is always a pleasure to receive positive feedback. Thank you for your very kind words! We will gladly share your positive review with our team and I am sure that this will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Mrs H., thank you again for sharing your experience with us. We hope your next visit will be as pleasant as the previous one. For any further questions or wishes please do not hesitate to contact our Guest Relations Manager Katrin Schäfer under 0049 30… 7991 – she will be delighted to assist you. Sincerely, Miriam Velagic Personal Assistant/ Executive Secretary Sofitel Berlin Kurfürstendamm mi… Tel : +49 30… 1501 Fax : +49 30… 1503 Augsburger Straße 41 10789 Berlin, Germany www.sofitel.com

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