Hotel - The Sebel Melbourne Docklands
The Sebel Hotel The Sebel Hotel

The Sebel Melbourne Docklands

4.0/5 802 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Tennis  (Nearby)
  • Beach and water sports
    • Boat excursions (Paying)
    • Sailing facilities
  • Other sports activities  (Nearby)
    • Bike rack facilities
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-21:00
    • Opening hours : Week-end 07:00-21:00

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

All sophisticated apartments at the hotel come with a spacious lounge, fully equipped kitchen and dining area. They also feature well-appointed bathrooms, air conditioning, laundry, many with private balconies. All roooms are serviced daily.

  • 95 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Air Cooling System
    • Bathroom doors 32 inches wide
    • Radio in room
    • WIFI in your room
    • Direct dial telephone
    • Baby bed
    • TV Bouquet beIN Sports
    • Satellite/cable colour TV
    • Free access with phone card
    • Manual temperature control
    • Telephone
    • Shower
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 4,275 reviews

Our guest reviews for The Sebel Melbourne Docklands

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 802 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
David Families - 08/11/2018 AccorHotels certified review
« Always good but some small improvements needed »

It’s always about the little things. The apartment did not have bread and butter plates, you provide tea and coffee and sugar , but salt and pepper would make a big difference. The ice trays should be filled so at least they are ready after the days outing. Also the milk provided should be in larger mls.

Our hotel has responded to the review
Our hotel has responded to the review

Dear david c., Thank you for taking the time to share your feedback. I do appreciate your time and I will ensure that your comments are shared amongst our management team here at The Sebel Melbourne Docklands to ensure we are continually improving our service across all aspects of the hotel. On behalf of the team thank you again for your comments and I do hope to welcome you back to the hotel again soon. Sincerely, Callan Darke Front Office Manager

Pete C. Business - 08/11/2018 AccorHotels certified review
« Great property »

Excellent property, new fresh modern and very well appointed. Highly recommend this property in the docklands area, close to everything. A- Grade

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter C., We very much appreciate your comments regarding your stay at the The Sebel Melbourne Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Callan Darke Front Office Manager

Kat Business - 08/11/2018 AccorHotels certified review
« Convenient Comfortable Stay »

We checked in late, had a bottle of wine on arrival & breakfast included in our reservation- everything was easy. The room was clean & had everything we needed, the only fault would have been the design of the sliding door into the bedroom, as it blocked the cupboard when opened. We stayed 3 nights, we loved the pool & spa & the restaurant where breakfast was served was nice, lovely friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Katherine G., We very much appreciate your comments regarding your stay at the The Sebel Melbourne Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Callan Darke Front Office Manager

Oksana K. Couples - 08/11/2018 AccorHotels certified review
« Modern, comfortable & good location close to transport into the cbd. »

The room was new, modern with excellent facilities. It is situated in a quiet area of Docklands and although it is further out there is a tram stop within minutes. We only stayed overnight but there appeared to be a number of attractions nearby such as outlet shopping centre & numerous eateries. Breakfast was adequate at the cafe next door but other options were nearby.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Oksana K., We very much appreciate your comments regarding your stay at the The Sebel Melbourne Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Callan Darke Front Office Manager

Anonymous Business - 08/11/2018 AccorHotels certified review
« Great location, warm and friendly staff, clean and pleasant rooms »

As always it was a great stay. The staff are always warm and friendly, the rooms clean and well kept. Location is a short stroll to trams that take you directly to the city. Always enjoy staying there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Menina C., We very much appreciate your comments regarding your stay at the The Sebel Melbourne Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Callan Darke Front Office Manager

R.a.m. Couples - 08/11/2018 AccorHotels certified review
« Convenient & well appointed »

Have used before as the location is perfect for my needs while visiting family. As before, the apartment was well appointed, clean and the building has good access & security. However, unlike before, the stay was marred by some very poor housekeeping. Towels & toiletries either not changed, or replaced, or on one day, missing altogether! An item of clothing also went missing (pyjamas), presumably scooped up with the sheets, but they were never returned and the staff at reception failed to take sufficient interest! Obviously, there's no value in pyjamas - but it could have been more serious - and should have been returned or replaced!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert M., We very much appreciate your comments regarding your stay at the The Sebel Melbourne Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Callan Darke Front Office Manager

Dale T. Couples - 08/11/2018 AccorHotels certified review
« Some issues with maintenance that needed attention and outside noise which disturbed our sleep. »

While happy with the position and the response of the staff on the whole, we did have a few issues. The most significant one was the noise from the nearby restaurant with belly dancing. This is a problem and when I rang to inquire at reception (at 12:15 a.m.!) where the noise was coming from. the phone was promptly hung up, with no explanation. We had two of the four nights of our stay quite compromised by this. We had been told by Flight Centre that the hotel had been refurbished which was certainly not our experience. Again the staff we talked to during the day were professional and accommodating.

Jackie Families - 08/11/2018 AccorHotels certified review
« Beautiful room, great location, memorable stay! »

We had a wonderful stay at The Sebel Docklands. We were there to celebrate my husband’s 50th birthday and our 23rd wedding anniversary. The room we stayed in was so lovely and the location was perfect. The staff were so lovely and we were so great full for the bottle of champagne that was sent up to our room. We were so happy to spend our very special milestones at such a beautiful place. We will definitely be recommending The Sebel to others and hopefully come back to enjoy it again at a later date!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jacqueline B., We very much appreciate your comments regarding your stay at the The Sebel Melbourne Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Callan Darke Front Office Manager

Tyler Couples - 07/11/2018 AccorHotels certified review
« Enjoyable and relaxing »

Fantastic service, room well presented and location of hotel is perfect! Friendly staff and very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tyler D., We very much appreciate your comments regarding your stay at the The Sebel Melbourne Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Callan Darke Front Office Manager

Anonymous Business - 07/11/2018 AccorHotels certified review
« Director of operations »

Awesome experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Callan Darke Front Office Manager

M W. Friends - 06/11/2018 AccorHotels certified review
« Room not really ckean »

Rooms nor clean

Alicia T. Families - 06/11/2018 AccorHotels certified review

Couldn’t figure out the air con. That was frustrating. No shower cap. Good location for what we were there for.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Callan Darke Front Office Manager

Peter K. Business - 06/11/2018 AccorHotels certified review
« Fabulous »

Great room, great service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter K., We very much appreciate your comments regarding your stay at the The Sebel Melbourne Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Callan Darke Front Office Manager

Anonymous Solo - 05/11/2018 AccorHotels certified review
« Helpful proactive kind treatment of me »

Comfortable great facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joergen R., We very much appreciate your comments regarding your stay at the The Sebel Melbourne Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Callan Darke Front Office Manager

Simon Business - 04/11/2018 AccorHotels certified review

No pen or paper in the room, then in the morning had no coffee cups, then went to have a shower and no shampoo.

Margaret Couples - 04/11/2018 AccorHotels certified review
« Trendy hotel, well situated »

Great area. Easy to get into city on the tram - tram stop nearby. My husband and I found the bed pillows too high and rang to request flatter pillows. We were promised a response but heard nothing back. Resorted to putting pillow cases on lounge cushions. Our room wasn’t cleaned until after 4pm. We had been out all day and wished to rest so ended up putting do not bother to clean sign on door. We are tidy so cleaning not really needed. Fresh towels would have been nice though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael H., Thank you for taking the time to share your feedback. I do appreciate your time and I will ensure that your comments are shared amongst our management team here at The Sebel Melbourne Docklands to ensure we are continually improving our service across all aspects of the hotel. On behalf of the team thank you again for your comments and I do hope to welcome you back to the hotel again soon. Sincerely, Callan Darke Front Office Manager

Steven D. Families - 04/11/2018 AccorHotels certified review
« Disappointing to deal with and slow service. »

Prior to arrival there was a maintenance issue with the room we had been allocated, however, rather than upgrading us to another room, which tends to be customary, an attempt was made to downgrade us from a 2 bedroom apartment to a one bedroom apartment with a trundle bed. It was quite disappointing to be treated like this (considering that out booking was made and paid for at least 6 months in advance) and now have reservations of ever staying at a Sebel in future.

Luke Business - 04/11/2018 AccorHotels certified review
« Very good! »

Very nice stay!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Callan Darke Front Office Manager

Mathew Business - 04/11/2018 AccorHotels certified review
« Great location, well appointed rooms »

It was a nice pleasant stay. Apartments were well located with short walking distance to the piers where I had conferences so it was perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Matthew L., We very much appreciate your comments regarding your stay at the The Sebel Melbourne Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Callan Darke Front Office Manager

Fiona T. Friends - 04/11/2018 AccorHotels certified review
« Great hotel »

Excellent hotel in a great location..the staff were very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fiona t., We very much appreciate your comments regarding your stay at the The Sebel Melbourne Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Callan Darke Front Office Manager

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