Hotel - The Sebel Melbourne Docklands
The Sebel Hotel The Sebel Hotel

The Sebel Melbourne Docklands

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4.0/5 773 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request
  • Tennis  (Nearby)
  • Beach and water sports
    • Boat excursions (Paying)
    • Sailing facilities (Paying, Nearby)
  • Other sports activities  (Nearby)
    • Bike rack facilities (Paying, Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-21:00
    • Opening hours : Week-end 07:00-21:00

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

All sophisticated apartments at the hotel come with a spacious lounge, fully equipped kitchen and dining area. They also feature well-appointed bathrooms, air conditioning, laundry, many with private balconies. All roooms are serviced daily.

  • 95 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Air Cooling System
    • Bathroom doors 32 inches wide
    • Radio in room
    • Crib on request
    • WiFi in your room
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Satellite/cable colour TV
    • Free access with phone card
    • Manual temperature control
    • Telephone
    • Shower
    • Deadbolts and/or locks in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 3,518 reviews

Our guest reviews for The Sebel Melbourne Docklands

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 773 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Business - 19/04/2018

great accommodation and great staff. issue is with location and access, google maps had me going around in circles trying to find the property ( about an hour at night) Also the fact that both properties can be accessed through one entry point (reception) was confusing. I had to find a public car park, walk to the property and check in and then drive to the car park. I think if guests can be made more aware of your location and access they can be prepared in advance. Its a good property in a great location, thanks for the upgrade, but access can be off putting.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gary L., Thank you for taking the time to share your feedback. I do appreciate your time and I will ensure that your comments are shared amongst our management team here at The Sebel Melbourne Docklands to ensure we are continually improving our service across all aspects of the hotel. On behalf of the team thank you again for your comments and I do hope to welcome you back to the hotel again soon. Sincerely, Ebrahim Qurbani Assistant Manager THE SEBEL MELBOURNE DOCKLANDS (INC THE SEBEL RESIDENCE DOCKLANDS) 18 AQUITANIA WAY DOCKLANDS VIC 3008 +6…

AccorHotels certified review
Joanne S. Business - 19/04/2018
« Travel Agent Mix Up Resolved »

I would like to thank the team on reception on Monday evening who helped find my manager and I accommodation at short notice after our travel agent had extended our stay into the wrong Sebel Hotel. Even tho the hotel was very full they looked after us and were very patient while i was having a small crisis. My room was lovely, overlooking the water and had everything needed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joanne S., We very much appreciate your comments regarding your stay at the The Sebel Melbourne Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ebrahim Qurbani Assistant Manager THE SEBEL MELBOURNE DOCKLANDS (INC THE SEBEL RESIDENCE DOCKLANDS) 18 AQUITANIA WAY DOCKLANDS VIC 3008 +6…

AccorHotels certified review
Jeremy P. Business - 18/04/2018
« Great location, great rooms, great staff- loved the experience »

Couldn’t have been better- appreciated the ease of going from the car park to the room, the quirky furnishings, the soundproofing of the rooms, the ability to open windows to get fresh air in, the range of restaurants nearby and so on...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeremy P., We very much appreciate your comments regarding your stay at the The Sebel Melbourne Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ebrahim Qurbani Assistant Manager THE SEBEL MELBOURNE DOCKLANDS (INC THE SEBEL RESIDENCE DOCKLANDS) 18 AQUITANIA WAY DOCKLANDS VIC 3008 +6…

AccorHotels certified review
Luke D. Business - 18/04/2018
« Awesome service and staff attitude »

The staff were excelant and helped me coordinate a fantastic stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luke D., We very much appreciate your comments regarding your stay at the The Sebel Melbourne Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ebrahim Qurbani Assistant Manager THE SEBEL MELBOURNE DOCKLANDS (INC THE SEBEL RESIDENCE DOCKLANDS) 18 AQUITANIA WAY DOCKLANDS VIC 3008 +6…

AccorHotels certified review
Sue S. Business - 18/04/2018
« I was satisfied with the overall experience once I was able to access reception, parking and then the room. »

Firstly, it is difficult to check in as there is very limited parking nearby. I had to remind the person at reception that my booking included parking and wine and a late check out (as advertised to me through email)as he went to charge me for the parking. When I got up to my room the room key wouldn't work so I phoned reception from outside the room, taking 8 minutes to answer my call, and then someone from reception came up and gave me a different key card. The room was very nicely presented and very clean. I was impressed with the room. I was given a drink voucher so I went to the restaurant and ordered a meal and had my complimentary drink. The food was nicely presented and I enjoyed the meal.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susanne Patricia S., Thank you for taking the time to tell us about your experience at the The Sebel Melbourne Docklands. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ebrahim Qurbani Assistant Manager THE SEBEL MELBOURNE DOCKLANDS (INC THE SEBEL RESIDENCE DOCKLANDS) 18 AQUITANIA WAY DOCKLANDS VIC 3008 +6…

AccorHotels certified review
Ben Business - 18/04/2018
« All good »

great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ben P., We very much appreciate your comments regarding your stay at the The Sebel Melbourne Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ebrahim Qurbani Assistant Manager THE SEBEL MELBOURNE DOCKLANDS (INC THE SEBEL RESIDENCE DOCKLANDS) 18 AQUITANIA WAY DOCKLANDS VIC 3008 +6…

AccorHotels certified review
Gwilym D. Business - 18/04/2018
« Modern clean apartment »

Arrived late, quick check-in, good room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gwilym d., We very much appreciate your comments regarding your stay at the The Sebel Melbourne Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ebrahim Qurbani Assistant Manager THE SEBEL MELBOURNE DOCKLANDS (INC THE SEBEL RESIDENCE DOCKLANDS) 18 AQUITANIA WAY DOCKLANDS VIC 3008 +6…

AccorHotels certified review
Veethima Families - 18/04/2018
« Nice service apartment with everything that you need for long stay »

Sebel staffs was very friendly and helpful. The room has lots of space and come with all equipment that you will need for your stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Veethima C., We very much appreciate your comments regarding your stay at the The Sebel Melbourne Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ebrahim Qurbani Assistant Manager THE SEBEL MELBOURNE DOCKLANDS (INC THE SEBEL RESIDENCE DOCKLANDS) 18 AQUITANIA WAY DOCKLANDS VIC 3008 +6…

TripAdvisor review
Couples - 18/04/2018
« not what i booked »

Sadly i booked a king-bedroom room however after checking in and entering our room i found that we were given a queen-bedroom. Took three phone calls to have someone agree it wasn't what we booked or had paid for. Rate could not be reduced. The additional parking fee was wavered after i asked twice. not wrapped...

AccorHotels certified review
Anonymous Business - 17/04/2018
« Good experience »

I enjoyed my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarah A., We very much appreciate your comments regarding your stay at the The Sebel Melbourne Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ebrahim Qurbani Assistant Manager THE SEBEL MELBOURNE DOCKLANDS (INC THE SEBEL RESIDENCE DOCKLANDS) 18 AQUITANIA WAY DOCKLANDS VIC 3008 +6…

AccorHotels certified review
Alison B. Families - 17/04/2018
« Just so so. »

Room was comfortable but a bit dated, same furnishings etc. as when we first ever stayed at this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alison B., Thank you for taking the time to tell us about your experience at the The Sebel Melbourne Docklands. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ebrahim Qurbani Assistant Manager THE SEBEL MELBOURNE DOCKLANDS (INC THE SEBEL RESIDENCE DOCKLANDS) 18 AQUITANIA WAY DOCKLANDS VIC 3008 +6…

AccorHotels certified review
Tj Couples - 16/04/2018
« Beautiful hotel and fantastic location. »

Extremely comfortable rooms with everything we needed, great location and lots to see and do in the area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Talia H., We very much appreciate your comments regarding your stay at the The Sebel Melbourne Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ebrahim Qurbani Assistant Manager THE SEBEL MELBOURNE DOCKLANDS (INC THE SEBEL RESIDENCE DOCKLANDS) 18 AQUITANIA WAY DOCKLANDS VIC 3008 +6…

AccorHotels certified review
Craig M. Couples - 16/04/2018
« good »

fine

Our hotel has responded to the review
Our hotel has responded to the review

Dear Craig M., We very much appreciate your comments regarding your stay at the The Sebel Melbourne Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ebrahim Qurbani Assistant Manager THE SEBEL MELBOURNE DOCKLANDS (INC THE SEBEL RESIDENCE DOCKLANDS) 18 AQUITANIA WAY DOCKLANDS VIC 3008 +6…

AccorHotels certified review
Neville P. Families - 16/04/2018
« We were very happy with the accomadation and facilities. »

Great service and comfort.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Neville P., We very much appreciate your comments regarding your stay at the The Sebel Melbourne Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ebrahim Qurbani Assistant Manager THE SEBEL MELBOURNE DOCKLANDS (INC THE SEBEL RESIDENCE DOCKLANDS) 18 AQUITANIA WAY DOCKLANDS VIC 3008 +6…

AccorHotels certified review
Oliver L. Families - 16/04/2018
« Team there were friendly and helpful but cleaning was an issue. »

Your colleagues were helpful and be flexible enough to accommodate my requests which really impressed me. They were friendly and cheerful, and kind enough to assist me in liaison with the operator of the daily yours I joined. The front-desk and back office teams were good. On the other hand, I found cleanliness was an issue; the dinning table and utensils in the kitchen were dirty and, what surprised me was the black shoeprints on the bathrooms' floor which made me doubt very much how dirty the carpet could have been.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yuk Lau L., Thank you for taking the time to share your feedback. I do appreciate your time and I will ensure that your comments are shared among our management team here at The Sebel Melbourne Docklands to ensure we are continually improving our service across all aspects of the hotel. On behalf of the team thank you again for your comments and I do hope to welcome you back to the hotel again soon. Sincerely, Ebrahim Qurbani Assistant Manager THE SEBEL MELBOURNE DOCKLANDS (INC THE SEBEL RESIDENCE DOCKLANDS) 18 AQUITANIA WAY DOCKLANDS VIC 3008 +6…

AccorHotels certified review
Melissa Families - 15/04/2018
« convenient confortable family friendly »

overall lovely stay (much better than first time). we will continue our family tradition and come again next year.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Melissa C., Thank you for taking the time to share your feedback. I do appreciate your time and I will ensure that your comments are shared amongst our management team here at The Sebel Melbourne Docklands to ensure we are continually improving our service across all aspects of the hotel. On behalf of the team thank you again for your comments and I do hope to welcome you back to the hotel again soon. Sincerely, Ebrahim Qurbani Assistant Manager THE SEBEL MELBOURNE DOCKLANDS (INC THE SEBEL RESIDENCE DOCKLANDS) 18 AQUITANIA WAY DOCKLANDS VIC 3008 +6…

AccorHotels certified review
Peter Q. Families - 15/04/2018
« Friendly staff comfortable hotel great location »

Friendly and efficient staff Room clean and well equipped

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter J Quigley, We very much appreciate your comments regarding your stay at the The Sebel Melbourne Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ebrahim Qurbani Assistant Manager THE SEBEL MELBOURNE DOCKLANDS (INC THE SEBEL RESIDENCE DOCKLANDS) 18 AQUITANIA WAY DOCKLANDS VIC 3008 +6…

AccorHotels certified review
Anonymous Business - 15/04/2018
« Convenient business base »

Helpful staff, easy access and parking and spacious apartment meant my stay was comfortable and convenient

Our hotel has responded to the review
Our hotel has responded to the review

Dear Garry S., We very much appreciate your comments regarding your stay at the The Sebel Melbourne Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ebrahim Qurbani Assistant Manager THE SEBEL MELBOURNE DOCKLANDS (INC THE SEBEL RESIDENCE DOCKLANDS) 18 AQUITANIA WAY DOCKLANDS VIC 3008 +6…

AccorHotels certified review
Adrian S. Business - 13/04/2018
« Great location well presented hotel room and staff met all expectations »

Very happy will be returnig in my next trip

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adrian s., We very much appreciate your comments regarding your stay at the The Sebel Melbourne Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ebrahim Qurbani Assistant Manager THE SEBEL MELBOURNE DOCKLANDS (INC THE SEBEL RESIDENCE DOCKLANDS) 18 AQUITANIA WAY DOCKLANDS VIC 3008 +6…

AccorHotels certified review
Nicole M. Families - 13/04/2018
« Comfortable, affordable and beautifully located »

The room was clean, exceptionally big and the bed was by far the best I have slept in at any hotel! I normally don't sleep well in a hotel bed but this was perfect and great pillows. The hotel is very well situated near everything waterfront.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicole M., We very much appreciate your comments regarding your stay at the The Sebel Melbourne Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ebrahim Qurbani Assistant Manager THE SEBEL MELBOURNE DOCKLANDS (INC THE SEBEL RESIDENCE DOCKLANDS) 18 AQUITANIA WAY DOCKLANDS VIC 3008 +6…

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