The Sebel Melbourne Docklands 4.5 stars

TripAdvisor rating 4.0/5 845 reviews
The Sebel Melbourne Docklands
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Room 1

Number of guests
Children's age
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Hotel extras

Offering business and holiday guests the freedom of space in superb fully self-contained apartments, most with private balconies. Seamlessly fusing harbourside ambience with inner-city sophistication and the indulgences of a modern resort.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Porter
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Tennis
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

The Sebel Melbourne Docklands

18 Aquitania Way
3008
docklands
australia

Tel: +61396417503

Fax: (+61)3/96417599

Contact email

Check-in from 14h00

Check out up to 10h00

  • SKY BUS :   Docklands Docklands

  • CENTRAL PIER - STOP D2 :   Tram Numbers 86, CENTRAL PIER - STOP D2

  • By plane

    MELBOURNE TULLAMARINE AIRPORT At 21km / 13 miles

  • By boat

    SOUTHBANK TERMINAL At 2.7km / 1.68 miles

  • By helicopter

    MELBOURNE HELIPAD At 0.7km / 0.43 miles

  • By car

    TULLAMARINE FREEWAY At 2km / 1.24 miles

  • By train

    SPENCER ST STATION At 1.8km / 1.12 miles

GPS :-37.813809, 144.942245

Our accommodations

All sophisticated apartments at the hotel come with a spacious lounge, fully equipped kitchen and dining area. They also feature well-appointed bathrooms, air conditioning, laundry, many with private balconies. All roooms are serviced daily.

STUDIO 1 QUEEN BED

  • Max. number of persons: x2
  • Area: From 45
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Audio docking station(...)

1 BEDROOM APARTMENT 1 KING BED

  • Max. number of persons: x2
  • Area: From 50
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Automatic wake up call(...)

1 Bedroom Apartment 1 King Bed Water View

  • Max. number of persons: x2
  • Area: From 50
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Audio docking station(...)

2 BEDROOM APARTMENT 1 KING AND 1 KING BED

  • Max. number of persons: x4
  • Area: From 70
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Audio docking station(...)

2 BEDROOM 2 BATHROOM APARTMENT 1 KING AND 1 KING BED WATER VIEW

  • Max. number of persons: x4
  • Area: From 80
  • Views: Harbour view *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Audio docking station(...)

2 BEDROOM 2 BATHROOM SUITE 2 KING BEDS

  • Max. number of persons: x4
  • Area: From 50
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Breakfast in bed(...)

Our restaurants and bars

Capri Café & Lounge

Type of cuisine: Cafe

Photo non contractuelle / Strictly non binding

Serving a unique cuisine blended with modern Australian and European influences, Capri Café & Lounge offers a warm, and inviting environment for everything from a coffee on the run to a substantial 3-course dinner.

Capri Café & Lounge

Photo non contractuelle / Strictly non binding

Pre-Dinner Beverage? Beverage specials from $6.0 with complimentary housemade bites. *Valid until 31st December 2018 on selected items. *Loyalty Member Discounts not applicable.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 30 m²

  • Maximum capacity: 12 people

Find out more
The Sebel Melbourne Docklands Meeting Room

Our guest reviews for
The Sebel Melbourne Docklands

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

4,996 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

845 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Centrally located

Customer review rating 4.3/5

Dp000 Families - 21/05/2019 AccorHotels certified review

From check in to check out , nothing to much for the staff. Restaurant very nice (Capri) and affordable. Loads of restaurants to choose from on the Pier as well as the convenience of having the tram stop about 200m away.

Dear Daniel P., We very much appreciate your comments regarding your stay at the The Sebel Melbourne Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Callan Darke Front Office Manager

Very welcoming

Customer review rating 4.3/5

Darren O. Families - 20/05/2019 AccorHotels certified review

unfortunately we were only able to stay for 1 night and were out most of the time so we did not experience a lot of the hotel, but what we did was very pleasant...

Dear Darren O., We very much appreciate your comments regarding your stay at the The Sebel Melbourne Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Callan Darke Front Office Manager
Customer review rating 4.3/5

Anonymous Couples - 20/05/2019 AccorHotels certified review

Great location and service

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Callan Darke Front Office Manager

Awesome

Customer review rating 4.3/5

Jamie Business - 19/05/2019 AccorHotels certified review

Great service and always helpful

Dear Jamie W., We very much appreciate your comments regarding your stay at the The Sebel Melbourne Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Callan Darke Front Office Manager

A terrific apartment and helpful staff

Customer review rating 4.3/5

Lainie Families - 19/05/2019 AccorHotels certified review

Check in was easy and the girl we saw was very friendly and helpful. The apartments are terrific- modern and clean. We had a great time here and will be back. My only concern is we still haven’t received our money back that they hold (the room price plus $200). It’s been well over a week so I’m not too impressed with this.

Dear Lainie O., We very much appreciate your comments regarding your stay at the The Sebel Melbourne Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. With regards to your pre-authorisation this was released from the hotel when you checked out. It can take up to 7 business days to process through your bank. If you have still not received the funds back please let me know I will be happy to look into the matter for you. Sincerely, Callan Darke Front Office Manager

Nice room, well furnished and clean

Customer review rating 4.3/5

Andrew Couples - 18/05/2019 AccorHotels certified review

Greeted well at Reception. Foyer and reception area is very sparse and warehouse like. Needs a row of potted indoor trees or plants and colour on walls. Better lounge seating in foyer would allow groups to relax away from rooms.

Dear Andrew L., We very much appreciate your comments regarding your stay at the The Sebel Melbourne Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Callan Darke Front Office Manager

Lovely.

Customer review rating 4.3/5

Anonymous Business - 16/05/2019 AccorHotels certified review

Good customer service, really nice room, lovely breakfasts (great service here too) and I ordered room service which was delicious and fast.

Dear Anna B., We very much appreciate your comments regarding your stay at the The Sebel Melbourne Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Callan Darke Front Office Manager

Efficient

Customer review rating 4.3/5

Anonymous Business - 16/05/2019 AccorHotels certified review

It was mechanical, efficient and effective

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Callan Darke Front Office Manager

Fantastic Location and service

Customer review rating 4.3/5

Shaun Business - 15/05/2019 AccorHotels certified review

This Hotel suited well with ease of access to our work commitments and social engagements. The main downside was both myself and my colleague found the beds very hard and not the comfort that I expected form this hotel group.... The breakfast was a fantastic start to the day.

Dear Shaun L., Thank you for taking the time to share your feedback. I do appreciate your time and I will ensure that your comments are shared amongst our management team here at The Sebel Melbourne Docklands to ensure we are continually improving our service across all aspects of the hotel. On behalf of the team thank you again for your comments and I do hope to welcome you back to the hotel again soon. Sincerely, Callan Darke Front Office Manager

Great unit, disappointing breakfast

Customer review rating 4.3/5

Cathy Couples - 15/05/2019 AccorHotels certified review

The unit was great, location was fantastic and facilities were excellent. The room was a great size and the bed really comfortable. Staff were really helpful when we had some problems with the washing machine.

Dear Cathy F., We very much appreciate your comments regarding your stay at the The Sebel Melbourne Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Callan Darke Front Office Manager

Excellent

Customer review rating 4.3/5

Natasha Couples - 14/05/2019 AccorHotels certified review

The accommodation was very nice, comfortable, clean and convenient. Facilities were excellent.

Dear Natasha R., We very much appreciate your comments regarding your stay at the The Sebel Melbourne Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Callan Darke Front Office Manager

Very disjointed hotel

Customer review rating 4.3/5

Vanessa Families - 14/05/2019 AccorHotels certified review

I had issues with this booking using my Accor app. I dealt with your reservations directly and my experience with them was extremely poor . My son and I were traveling to Melbourne for mother’s day and I rang reservations directly to ensure a seamless check in as he was checking in before me to go to a rugby game with friends and I was flying down later . I had been offered a harbour view room due to the issues with my originally cancelled booking . This was not the case when he checked in and dealing with your GM on ringing to enquire about the room was told that I should have got it in writing and not just a confirmation over the phone . Not the response I was after as a long term Accor member and a member of the industry

Very satisfied with our stay one of our best In Melbourne so far

Customer review rating 4.3/5

Patrick Families - 14/05/2019 AccorHotels certified review

Was better than what we expected considering the places we have stayed before compared to the price we will definitely be back

Pleasent

Customer review rating 4.3/5

Ian B. Families - 14/05/2019 AccorHotels certified review

First time staying there was pleasantly surprising

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Callan Darke Front Office Manager

Disappointed

Customer review rating 4.3/5

Trish D. Business - 14/05/2019 AccorHotels certified review

Linen torn and soiled

Great place to stay

Customer review rating 4.3/5

Sandy Friends - 13/05/2019 AccorHotels certified review

I would stay here again. Very clean rooms and bathrooms. In a great location with no traffic, it was nice and quiet with some nice restaurants in the area. Another plus were the comfortable beds. The only criticism would be that there weren't any kitchen utensils, we love to cook our own big breakfast.

Dear Sandra S., We very much appreciate your comments regarding your stay at the The Sebel Melbourne Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Callan Darke Front Office Manager

clean and tidy, not enough amenities

Customer review rating 4.3/5

Anonymous Business - 13/05/2019 AccorHotels certified review

staff were very good and helpful. the fan in the bathroom was very loud and on a timer meant it was not something i could turn off. very few amenities in the room the iron was not very good.

Dear Justine Frith R., Thank you for taking the time to share your feedback. I do appreciate your time and I will ensure that your comments are shared amongst our management team here at The Sebel Melbourne Docklands to ensure we are continually improving our service across all aspects of the hotel. On behalf of the team thank you again for your comments and I do hope to welcome you back to the hotel again soon. Sincerely, Callan Darke Front Office Manager

Nice pleasant stay.

Customer review rating 4.3/5

John P. Business - 13/05/2019 AccorHotels certified review

Good room. Good location. Ready availability of restaurants.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Callan Darke Front Office Manager

It was a pleasant experience staying at this apartment.

Customer review rating 4.3/5

Joseph A. Couples - 13/05/2019 AccorHotels certified review

This was our fourth time staying at the Docklands on our visits to Melbourne but the first time at Sebel Apartments. The apartment unit was neat, clean and well equipped. The surrounding was quiet and pleasant. However, the corridor lighting could have been better. In addition, the pillows provided could have been of the firmer type. The service staff was courteous and helpful but could have been more accomodating in dealing with request for extension of time.

Fantastic location

Customer review rating 4.3/5

Tracey Couples - 12/05/2019 AccorHotels certified review

The accomodation was in a great location close to restaurants, trams and other tourist attractions. The room however needs improvement. The room felt very small you have to move the table and chairs to open the fridge completely. You also have to half close the bedroom door to use the balcony. The room was tidy and in a very clean condition.

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