Hotel - The Sebel Melbourne Docklands
The Sebel Hotel The Sebel Hotel

The Sebel Melbourne Docklands

4.0/5 794 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 154.00 AUD Non member rate
From 154.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Tennis  (Nearby)
  • Beach and water sports
    • Boat excursions (Paying)
    • Sailing facilities
  • Other sports activities  (Nearby)
    • Bike rack facilities
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-21:00
    • Opening hours : Week-end 07:00-21:00

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

All sophisticated apartments at the hotel come with a spacious lounge, fully equipped kitchen and dining area. They also feature well-appointed bathrooms, air conditioning, laundry, many with private balconies. All roooms are serviced daily.

  • 95 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Air Cooling System
    • Bathroom doors 32 inches wide
    • Radio in room
    • WIFI in your room
    • Direct dial telephone
    • Baby bed
    • TV Bouquet beIN Sports
    • Satellite/cable colour TV
    • Free access with phone card
    • Manual temperature control
    • Telephone
    • Shower
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 4,077 reviews

Our guest reviews for The Sebel Melbourne Docklands

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 794 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Tom Business - 19/09/2018 AccorHotels certified review
« whats with the persistant review requests? »

I loved my Stay at the hotel, however after checkout, I recieve an email asking me to review my stay.. no problem.. I choose not to review as I'm busy in life and have better things to do, I only review if my stay is either complaint worthy, or compliment worthy.. a few days later I get a call from a telemarketer trying to sell me an Accor members package... pay upfront.. blah blah blah.. then 2 days later I get a reminder to fill in my suvey... this makes me angry.. I just wanted a place to sleep for a few nights and now I've checked out.... deal with it.. let it go.. its over.. its not me.. its you.. you're too clingy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tom W., Thank you for taking the time to share your feedback. Kindly be informed that those contact was not from our side however I do appreciate your time and I will ensure that your comments are shared amongst our management team here at The Sebel Melbourne Docklands to ensure we are continually improving our service across all aspects of the hotel. On behalf of the team thank you again for your comments and I do hope to welcome you back to the hotel again soon. Sincerely, Ebrahim Qurbani Assistant Manager THE SEBEL MELBOURNE DOCKLANDS (INC THE SEBEL RESIDENCE DOCKLANDS) 18 AQUITANIA WAY DOCKLANDS VIC 3008 +6…

Meek Business - 19/09/2018 AccorHotels certified review
« Pleasant »

Staff are very friendly and accommodating. They make check in and out easy. Beds are comfortable and rooms are nicely maintained.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tamieka Louise H., We very much appreciate your comments regarding your stay at the The Sebel Melbourne Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ebrahim Qurbani Assistant Manager THE SEBEL MELBOURNE DOCKLANDS (INC THE SEBEL RESIDENCE DOCKLANDS) 18 AQUITANIA WAY DOCKLANDS VIC 3008 +6…

Grant Couples - 18/09/2018 AccorHotels certified review
« Frustrating »

We arrived at about 3pm and got unpacked and settled in our room. Tried to turn the air conditioner on but it didn't work. My wife was having a sleep and it was hot. Rang management. Couldn't fix it. They sent the maintenance guy. He seemed to fix it but after a while it went off again. Meanwhile after several people had entered our apartment, my wife still had had no sleep. We rang again and they changed us rooms. We had to pack our stuff and move. We moved to a room on the same floor. Started to get unpacked and then realised they had moved us to a double bed room instead of the king bed we had ordered. Rang management again. They moved us again this time to a room on a lower floor. Had to pack everything up again. Got to new room. Meanwhile my wife still had had no sleep. We get unpacked again. My wife finally goes to bed to get some sleep. I tried watching Foxtel. Remote control doesn't work. Ring management again. They come and swap remote controls over. My wife is disturbed from her sleep again and finally gives up. What was supposed to be a relaxing afternoon turned into a pain in the arse. What was supposed to be a good night in Melbourne turned into a fizzler because wife was tired. Thanks!

Robert I. Couples - 18/09/2018 AccorHotels certified review
« Close to everything »

Great location.The one bed apartment a little to small

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert I., We very much appreciate your comments regarding your stay at the The Sebel Melbourne Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ebrahim Qurbani Assistant Manager THE SEBEL MELBOURNE DOCKLANDS (INC THE SEBEL RESIDENCE DOCKLANDS) 18 AQUITANIA WAY DOCKLANDS VIC 3008 +6…

Al Business - 17/09/2018 AccorHotels certified review
« stayed in "accessible" room - thanks »

accessible bathroom is the worst - a shower seat that won't stay up, which left me with a massive bruise on my leg when it decided to fold down while i wasusing the shower. On top of that - water pressure is shocking, shower curtain crap, not having a proper shower enclosure leaves the floor wet. Room it self had the smallest lounge out of all 4 rooms that i saw (colleagues were also staying). Ironing board was missing. the living space had too much furniture - felt crampped. Furniture that was there was uncomfortable. Balcony was only accessible from the bedroom - not a great design.

Annie Families - 17/09/2018 AccorHotels certified review
« Superb stay »

Excellent service and location. There were 5 of us staying but we only really had towels for 4 and no extra blankets for 5th person

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ann Elizabeth O., We very much appreciate your comments regarding your stay at the The Sebel Melbourne Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ebrahim Qurbani Assistant Manager THE SEBEL MELBOURNE DOCKLANDS (INC THE SEBEL RESIDENCE DOCKLANDS) 18 AQUITANIA WAY DOCKLANDS VIC 3008 +6…

Anonymous Couples - 17/09/2018 AccorHotels certified review
« Mrs Roxanne C. »

1. Placed in disability room - We are Not disabled and room price not cheap requested room change 2. Bed not made - had to make ourselves 3. Blood on curtain 4. Requested blanket - did not arrive 5. Doona cover had dirty marks on it and part of the doona cover had been cut 6. Room had a very musty smell 7. Bathroom shower had mould all around it. 8. Bathroom door was filthy with marks all over it - I had to clean it. We normally stay at the Sebel when in Melbourne and previously enjoyed our stays. This stay however was extremely disgusting and disappointed. We do not expect to pay the money we paid and receive this service. We would like to continue to stay at the Sebel however if this is the way the Sebel is now we may have to think twice. Can not believe the service has deterioted. I would like a response as to why this has happend please. Very upsetting. Kind regards Roxanne

Michelle P. Families - 17/09/2018 AccorHotels certified review

Having television in bedroom was great. Having foxtel waa great. Quite spacious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michelle P., We very much appreciate your comments regarding your stay at the The Sebel Melbourne Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ebrahim Qurbani Assistant Manager THE SEBEL MELBOURNE DOCKLANDS (INC THE SEBEL RESIDENCE DOCKLANDS) 18 AQUITANIA WAY DOCKLANDS VIC 3008 +6…

Jared L. Business - 16/09/2018 AccorHotels certified review
« Great »

Nice rooms and well positioned

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jared L., We very much appreciate your comments regarding your stay at the The Sebel Melbourne Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ebrahim Qurbani Assistant Manager THE SEBEL MELBOURNE DOCKLANDS (INC THE SEBEL RESIDENCE DOCKLANDS) 18 AQUITANIA WAY DOCKLANDS VIC 3008 +6…

Js Couples - 16/09/2018 AccorHotels certified review
« Very Enjoyable »

Nice rooms and great facilities. The Capri Cafe staff were very helpful. The check in staff were good but we had to find our own way around the hotel to discover the facilities and lounge area as there was no guest book in our room. We went for a relax and felt relaxed when we left.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jacqui S., Thank you for taking the time to share your feedback. I do appreciate your time and I will ensure that your comments are shared amongst our management team here at The Sebel Melbourne Docklands to ensure we are continually improving our service across all aspects of the hotel. On behalf of the team thank you again for your comments and I do hope to welcome you back to the hotel again soon. Sincerely, Ebrahim Qurbani Assistant Manager THE SEBEL MELBOURNE DOCKLANDS (INC THE SEBEL RESIDENCE DOCKLANDS) 18 AQUITANIA WAY DOCKLANDS VIC 3008 +6…

Brian M. Couples - 15/09/2018 AccorHotels certified review
« Comfortable and relaxing »

Service and room were great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian M., We very much appreciate your comments regarding your stay at the The Sebel Melbourne Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ebrahim Qurbani Assistant Manager THE SEBEL MELBOURNE DOCKLANDS (INC THE SEBEL RESIDENCE DOCKLANDS) 18 AQUITANIA WAY DOCKLANDS VIC 3008 +6…

Romi Couples - 15/09/2018 AccorHotels certified review
« Service was terrible »

Staff were impolite and impatient.

Anonymous Families - 14/09/2018 AccorHotels certified review
« Relaxing and peaceful »

Room was well appointed. Beds comfy. Enjoyed the view.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David N., We very much appreciate your comments regarding your stay at the The Sebel Melbourne Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ebrahim Qurbani Assistant Manager THE SEBEL MELBOURNE DOCKLANDS (INC THE SEBEL RESIDENCE DOCKLANDS) 18 AQUITANIA WAY DOCKLANDS VIC 3008 +6…

Brad L. Business - 14/09/2018 AccorHotels certified review
« I enjoyed my stay »

My stay was fine. The staff were friendly and the room was comfortable. However, the only concern is when I used the shower the water ran 3/4 of the way to the door and flooded the floor outside the shower.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brad L., We very much appreciate your comments regarding your stay at the The Sebel Melbourne Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ebrahim Qurbani Assistant Manager THE SEBEL MELBOURNE DOCKLANDS (INC THE SEBEL RESIDENCE DOCKLANDS) 18 AQUITANIA WAY DOCKLANDS VIC 3008 +6…

Stuart Couples - 13/09/2018 AccorHotels certified review
« Ok for the price »

Room was a strange layout with floor to ceiling windows along the entire length. Some of the furniture was too big for the room. The hallways were a bit too dark (purple!) and there was no clear signage on the floor to the car park.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stuart M., Thank you for taking the time to share your feedback. I do appreciate your time and I will ensure that your comments are shared amongst our management team here at The Sebel Melbourne Docklands to ensure we are continually improving our service across all aspects of the hotel. On behalf of the team thank you again for your comments and I do hope to welcome you back to the hotel again soon. Sincerely, Ebrahim Qurbani Assistant Manager THE SEBEL MELBOURNE DOCKLANDS (INC THE SEBEL RESIDENCE DOCKLANDS) 18 AQUITANIA WAY DOCKLANDS VIC 3008 +6…

Simon Business - 12/09/2018 AccorHotels certified review
« A clean, tidy but basic hotel »

Fine, room was tidy, check in and check out were easy, but the room was basic

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simon V., Thank you for taking the time to share your feedback. I do appreciate your time and I will ensure that your comments are shared amongst our management team here at The Sebel Melbourne Docklands to ensure we are continually improving our service across all aspects of the hotel. On behalf of the team thank you again for your comments and I do hope to welcome you back to the hotel again soon. Sincerely, Ebrahim Qurbani Assistant Manager THE SEBEL MELBOURNE DOCKLANDS (INC THE SEBEL RESIDENCE DOCKLANDS) 18 AQUITANIA WAY DOCKLANDS VIC 3008 +6…

S. Friends - 12/09/2018 AccorHotels certified review
« It was our choice to stay The Sebel Docklands. »

Very good. Clean, helpful staff, good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mannine S., We very much appreciate your comments regarding your stay at the The Sebel Melbourne Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ebrahim Qurbani Assistant Manager THE SEBEL MELBOURNE DOCKLANDS (INC THE SEBEL RESIDENCE DOCKLANDS) 18 AQUITANIA WAY DOCKLANDS VIC 3008 +6…

Anonymous Families - 12/09/2018 AccorHotels certified review
« Fantastic »

We had a great stay. The location was perfect for us. Our room was clean and spacious and the location is very quiet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alissa H., We very much appreciate your comments regarding your stay at the The Sebel Melbourne Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ebrahim Qurbani Assistant Manager THE SEBEL MELBOURNE DOCKLANDS (INC THE SEBEL RESIDENCE DOCKLANDS) 18 AQUITANIA WAY DOCKLANDS VIC 3008 +6…

Anthony O. Friends - 12/09/2018 AccorHotels certified review
« great weekend »

we were greeted by lovely friendly happy staff. Check-in was quick and easy. Room was nice with a lovely view. We had breakfast in the cafe each morning and this was lovely and great coffee. The only thing we find with each visit (we have stayed here quite a few times) is the housekeeping could be better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anthony O., We very much appreciate your comments regarding your stay at the The Sebel Melbourne Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ebrahim Qurbani Assistant Manager THE SEBEL MELBOURNE DOCKLANDS (INC THE SEBEL RESIDENCE DOCKLANDS) 18 AQUITANIA WAY DOCKLANDS VIC 3008 +6…

Jess B. Couples - 12/09/2018 AccorHotels certified review

Hotel, staff, location, etc all amazing. Breakfast was pretty terrible to be honest. Cold eggs and no overly exciting... this is the only negative with our stay. I was curious as to why there wasn't a mattress protector on the mattress?

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 154.00 AUD Non member rate
From 154.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates