Hotel - Mercure Melbourne Therry Street
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Mercure Hotel

Mercure Melbourne Therry Street

43 Therry Street  Victoria 
3000  MELBOURNE
AUSTRALIA

420 reviews
TripAdvisor Rating Based on 420 reviews
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking (Nearby)
    • Public indoor parking (Paying, Nearby)
    • Well-lit parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility facilities
    • Accessible bathroom
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking (Nearby)
    • Public indoor parking (Paying, Nearby)
    • Well-lit parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility facilities
    • Accessible bathroom
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Currency exchange

Catering

  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Opening hours : Week 06:30-10:30 & 17:00-22:30
    • Opening hours : Week-end 07:00-10:00 & 17:00-22:30

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The hotel offers 80 newly refurbished studio rooms with fully equipped kitchenettes. Perfect for business and leisure travellers.

  • 79 rooms
  • 80 non-smoking rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Pay per view channel(s)
    • High speed transmission line
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 1,522 reviews

Our guest reviews for Mercure Melbourne Therry Street

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 420 reviews
AccorHotels certified review
Michael N. Business - 13/08/2017
« Very good rooms with kitchenette and spacious shower »

The rooms are great. I always come back when I have meetings close by. The price is excellent for the quality of the room.

AccorHotels certified review
Paul Couples - 13/08/2017
« Very happy »

Room was quiet, tidy, great view. Was happy with the breakfast and all staff I encountered were friendly.

AccorHotels certified review
Louize Couples - 10/08/2017
« A pleasant stay in a good location »

The Mercure Therry street is a pleasant hotel. Fairly good size room with kitchenette. Bed was comfy. We did go to the bar to get a drink (with free vouchers) at 10pm (as we were told it closed at 10.30) but they refused to serve us saying they had to clean up to close for 10.30 - very funny! We did organise a bottle of sparking to our room though. Good breakfast. Great value for the city in a good location near tram stop.

AccorHotels certified review
Simon Couples - 08/08/2017
« Fantastic! »

Friendly and helpful staff, great location - near Victoria Market & Melbourne CBD, clean room & newly refurbished bathroom.

AccorHotels certified review
Anonymous Business - 08/08/2017
« Basic accomodation in a good position »

Great service from people in reception. Excellent waitress at restaurant. Reception always had an unpleasant odour. Room was very small and could hear footsteps and room above and voices next door. Bathroom door squeaked badly.

AccorHotels certified review
Samara Couples - 07/08/2017
« Comfortable, friendly and quiet.  »

The hotel was nicely tucked away. The staff were really friendly and the buffet breakfast added to the experience. We really enjoyed our stay.

AccorHotels certified review
David Couples - 07/08/2017
« Great location for a weekend in Melbourne  »

The trip went better than planned with a room ready despite our early arrival.

AccorHotels certified review
John O. Couples - 04/08/2017
« Great position near Vic Markets »

Great position, friendly staff and well appointed room

AccorHotels certified review
Anonymous Families - 04/08/2017
« Upsetting service, nice facilities  »

Upon checkin I mentioned that the breakfast time (doesn't start til 6.30am) was going to be too late for me on a work morning, and that I would need to arrange an alternative. I was told that if I went to the staff serving breakfast at 6.30am they would allow me to take something and eat it as I travelled to work. I queried this, as I thought it was unusual. The checkin staff member said it would be no problem to take "an egg and bacon roll and some pastries" to which I expressed concern. I said that even if this was standard practice, I felt uncomfortable doing something like this, as it is usually considered inappropriate. I asked if I could make other arrangements that evening. The next morning I delayed my departure and went to the breakfast cafe at 6.25z the staff member exclaimed at what I'd been told and said that there was nothing that could be done. She mentioned that I should have been offered a breakfast pack (like a packed lunch?), but I explained that that would have been pointless as I am lactose intolerant as well as allergic to citrus. She double checked whether anything could be done and came bank with no alternatives. (While she was gone I ate 4 mushrooms!) By this time I was very concerned about the time. I took some coffee with me and went to check out and leave. I checked out in a hurry and asked the reception staff member to arrange for someone to phone me to discuss the problem. I explained the situation briefly but did not have time to comment further. To date i have still not heard from anyone (almost 34 hours later). I travelled hurriedly to work with no time to stop and purchase breakfast, this meant that I did not get to eat until early afternoon. This is not workable for me or for the job that I do.

AccorHotels certified review
Paul Solo - 01/08/2017
« Not bad for a few nights  »

Good hotel for the price paid.

AccorHotels certified review
William Solo - 31/07/2017

Easy, quiet and stress free

AccorHotels certified review
Susan L. Couples - 29/07/2017
« Very Good Tourist Hotel,  »

Your rooms are very clean, everything we need is in there. The kitchenette is the best bonus, after a busy day sightseeing sometimes you don't want to go out at night so, with your great kitchenette we can pick up something that doesn't need much cooking and relax for the evening

AccorHotels certified review
Thankyou Families - 27/07/2017
« Clean, tidy and relaxing. »

Convenient location. Bed was hard, woke up sore every morning. Lots of noise over night/mornings. But very convenient to all/everything in Melb. Breakfast buffet was lovely. Great choice. Sat' morning host was a lovely girl. Sunday, disappointing. Food was cold.. (I was worried about health)? Staff not as thorough.

AccorHotels certified review
David Couples - 25/07/2017
« Great Melbourne stay »

We loved our stay at the Mercure in Melbourne. The staff were very friendly and helpful. The bed was very comfortable. Bike friendly-they were happy to store our bicycles in a secure area at no cost. The breakfast was great, especially the omelettes which are made to order. It's opposite the Melbourne Market and right near a tram stop. We would definitely go back to this hotel.

AccorHotels certified review
Kristina G. Business - 24/07/2017
« Ms »

Comfortable and quiet

AccorHotels certified review
Chris Couples - 23/07/2017
« Ok »

Reception staff were efficent. Room was pokey. Breakfast was Ok, the fresh fruit salad looked like it had been there for days and it wasn't topped at all.

AccorHotels certified review
Sps Business - 21/07/2017
« Average »

The font desk staff on my arrival was't friendly. But the staff during my check out was better. And the free WiFi was incredibly slow which i had never experienced in any Accorhotels before. The floor to ceiling between rooms are not well treated as you could hear the movement noise from floor above.

AccorHotels certified review
Ken N. Business - 20/07/2017
« Good hotel »

Hotel was good, clean and well maintained. Excellent location in the CBD with plenty of options for eating, shopping and transport. Experience was let down a little by customer service. A credit card authority was completed to cover payment for the stay but on check-out we were hassled about payment. The person on the desk didn't know anything about the card authorisation. It was fixed fairly quickly by my employer after I had left but it turned what could have been an excellent experience into an average one.

AccorHotels certified review
Steve D. Business - 19/07/2017
« Executive Dirctor »

I was extremely impressed with my stay at the Mercure Melbourne Therry Street. A good size room and very impressed with the size and water pressure in the shower. I was well looked after and certainly made to feel welcome. I booked the hotel as I am a Le Club Member but regardless of this I would certainly recommend the hotel and facilities to others

AccorHotels certified review
Anonymous Business - 18/07/2017
« I've stayed in better and more hospitable youth hostels... »

From arriving, I felt like I was checking into a dodgy hotel, that was cold and uninviting. The receptionist / night keeper could not explain to me how parking worked and really wasn't welcoming. The room was freezing and I was expecting a welcome water, sadly it was not there. The heater / air con was really week and took a long time to start working. In the morning, the whole hotel was cold. The corridors and exposed and I could hear the wind blowing in the vent and through the door all night long. Breakfast was very average and the staff were more interested in talking to them selves. I was not greeted when I walked in. Again, I felt like I was in a youth hostel. Really disappointing and not representative of the Accor brand. WIll never stay in this hotel again and would not even book for my worst enemy.

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