Hotel - Mercure Melbourne Therry Street
Mercure Hotel Mercure Hotel

Mercure Melbourne Therry Street

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3.5/5 436 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 11h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking  (Nearby)
    • Public indoor parking (Paying, Nearby)
    • Well-lit parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility facilities
    • Accessible bathroom
  • Breakfast
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking  (Nearby)
    • Public indoor parking (Paying, Nearby)
    • Well-lit parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Currency exchange

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Opening hours : Week 06:30-10:30 & 17:00-22:30
    • Opening hours : Week-end 07:00-10:00 & 17:00-22:30

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The hotel offers 80 newly refurbished studio rooms with fully equipped kitchenettes. Perfect for business and leisure travellers.

  • 79 rooms
  • 80 non-smoking rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Pay per view channel(s)
    • High speed transmission line
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 1,685 reviews

Our guest reviews for Mercure Melbourne Therry Street

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 436 reviews
AccorHotels certified review
Halim C. Solo - 05/12/2017
« The worst »

Got locked out three times because the key stopped working Windows leaked water when it rained so all my clthes got wet Hair dryer didnt have the accessory that contracts the wind. Shower head leaked water. Overall the worst stay.

AccorHotels certified review
Jeane Solo - 05/12/2017
« Staffs are so friendly and helpful. it is a very important factor :) »

Arriving to Melbourne is always at an early hour and most of the time i can't sleep in the plane. I could check in early which is a plus point!

AccorHotels certified review
Kate L. Solo - 04/12/2017
« Very happy with the cleanliness and location »

Very good staff, assisted me with the trams and a map.

AccorHotels certified review
Daisy B. Friends - 04/12/2017
« was a lovely place to stay at »

was good, however we had a leakage at the door of our hotel room.

TripAdvisor review
Business - 02/12/2017
« Good location but! »

Perfect location within easy reach of my meetings schedule, hotel OK but rooms were noisy and it was difficult to sleep. Small number of staff were very helpful especially the solo guy manning reception. Breakfast was average but little selection.

AccorHotels certified review
Anonymous Couples - 27/11/2017
« Good hotel, great location »

It is a comfortable hotel at reasonable prices, location makes it accessible to everything

AccorHotels certified review
Richa Couples - 26/11/2017
« really basic »

same breakfast for 4 days , stayed on level 9 --noise on roof every night--hard to sleep ---

AccorHotels certified review
Basyl J. Business - 26/11/2017
« Very relaxing and staff very helpful »

Very good.

AccorHotels certified review
Jacinta Couples - 25/11/2017
« Comfortable »

Our stay was comfortable and the service friendly.

AccorHotels certified review
Kristy Solo - 25/11/2017
« Great location, friendly staff »

Lovely staff that were very accommodating. Very short walk to Queen Victoria Markets. Short walk to fantastic shopping. Clean, comfortable room

AccorHotels certified review
Jb Couples - 24/11/2017

Ok for the price but not fantastic

AccorHotels certified review
Tim O. Business - 20/11/2017
« Comfortable and quiet »

Friendly courteous and attentive staff Nice room. Clean and quiet

AccorHotels certified review
Franceen L. Couples - 20/11/2017
« l. franceen »

A convenient location friendly staff greeting you, freezer was not defrosted 4 inches thick and no toilet brush for toilet otherwise very nice stay

AccorHotels certified review
Michael Business - 20/11/2017
« Comfortable and near Markets, Good breakfast »

This is a reasonable priced good location basic hotel accommodation. It has a good breakfast and great location near markets and free trams.

AccorHotels certified review
Lynne Couples - 19/11/2017
« Satisfactory, but not great »

Bathroom needs a good clean, room service took one rubbish bag one day, both the next... why? Was never vacuumed which I think it should be, Not much cutlery/crockery - 1 knife so 1 person can eat at a time. Buffet breakfast was terrible so only had it the first morning, had to go out for the remaining days... Didn't want to waste money trying dinner. Would be very surprised if you had returning guests to the restaurant. Front desk was friendly and helpful. Free wifi is a great offer. Good location - Close to trams

AccorHotels certified review
Amyn P. Business - 18/11/2017
« It was a pleasant stay »

The rooms were well designed and the facilities were good. Overall the stay was comfortable. Having said that, there are a few areas for improvement which I noticed. The appliances and chairs in the room had some kind of white film or powder on them. Although it was a minor issue it should be ensured that the rooms are clean and hygienic for guests to use. Further, some of the reception staff (not all of them) should me more warm and customer friendly. On several occasions their interactions with me were quite firm, rigid and to the point, almost appearing cold and disinterested. I have stayed at Accor hotels in several other locations including Amsterdam, Hamburg and Sydney however the reception staff in the Melbourne hotel should be more customer friendly. The housekeeping staff and the kitchen staff were very well trained and pleasant to interact with.

AccorHotels certified review
Vincent G. Business - 17/11/2017
« IT WAS A BLEAK AND GREY DAY... »

The Mercure on Therry is a huge hotel...disguised as little more than a doorway on the street... with perfectly appointed rooms and a view of Melbourne on a bleak and overcast day...not their fault...the staff was courteous and helpful...breakfast was excellent...but the water pressure in the shower was amazing...a bit like Niagara Falls...

AccorHotels certified review
Debbie Business - 15/11/2017
« Wonderful »

I always enjoy staying at this hotel. I truly believe it is the staff that make my stay so good.

AccorHotels certified review
Hariz K. Solo - 13/11/2017
« beautiful »

comfortable, wonderful, satisfied :)

TripAdvisor review
867paulaj Business - 13/11/2017
« Comfortable »

Friendly staff, easy to get around Melbourne from this location, close to Queen Victoria Markets. Rooms were comfortable, access to Wi-Fi good, Restaurant nice and bright, would happily stay here again

Our hotel has responded to the review
Our hotel has responded to the review

Dear 867paulaj, Thanks so much for your review! Glad to hear you had a smooth stay and certainly will welcome you back on your next visit. Regards, Akshay Deosthali General Manager

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