Hotel - ibis Chapeco
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Chapeco Hotel

4.0/5 162 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early check-in from 9AM (Paying)
    • Late check-out until 3PM (Paying)
  • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

  • 132 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Baby bed
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.4/5 AccorHotels Rating 1,330 reviews

Our guest reviews for ibis Chapeco

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 162 reviews
Josemar D. Business - 01/07/2018 AccorHotels certified review
« Very good and big thanks for the restaurant attendees that proposed on Monday/ Thursday a great options of dishes out of menu! »

Good and agradable !!

Dirty H. Business - 30/04/2018 AccorHotels certified review
« Not a happy stay »

Not very satisfied with my stay, I checked out early and move to another H..

Our hotel has responded to the review
Our hotel has responded to the review

Dear sir Daniel, We sincerely apologize for not meeting your expectations. We thank you for your comments during your stay at ibis Chapecó, which will certainly help us to improve our services. We hope very soon to see you again at our H.. Sincerely Patrik Prado General manager ibis Chapeco

Anonymous Business - 26/02/2018 AccorHotels certified review
« Good experience but with problems with kitchen »

The hotel is comfortable and staff is nice. However, this is the second time I was hosted in the hotel and the second time where kitchen and elevator had problems. The meal took one hour to be done and the staff is not well prepared to handle this situation. Their answer was that there was only person in the kitchen and there were lot of people in the hall. The elevator had issues too and I couldn't leave the luggage in the room because elevator was not running. In the first time I was hosted there, the elevator stopped working while I was inside!

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Larissa, Pedimos sinceras desculpas por não atender suas expectativas. Esteja certa que suas observações são importantes e serão devidamente tratadas pelo nosso restaurante e setor de manutenção. Muito obrigado por avaliar nosso hotel. Em futura hospedagem no ibis Chapecó, não deixe de contatar-me pessoalmente. Esperamos muito em breve revê-la em nosso hotel. Cordialmente Patrik Prado Gerente Geral ibis Chapecó

Gana Couples - 23/11/2017 AccorHotels certified review
« A pleasant place to stay! »

A great night sleep in a modern, clean and quiet hotel is always welcome and that is just what we got! Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sra. Morgana, Ficamos muito felizes com suas felicitações, certamente é um grande incentivo para toda nossa equipe. Muito obrigado por sua avaliação que nos ajudará na melhoria contínua de nossos serviços. Esteja certa que toda nossa equipe está empenhada na satisfação de nossos clientes. Esperamos muito em breve revê-la em nosso hotel. Cordialmente Patrik Prado Gerente Geral ibis Chapecó

Silvio I. Business - 28/09/2017 AccorHotels certified review

atendeu expectativa

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Silvio, Agradecemos muito os pontos ressaltados em sua estada no ibis Chapecó, que certamente nos ajudarão na melhoria contínua de nossos serviços. Esteja certo que nossa equipe está empenhada em oferecer um excelente atendimento para todos os nossos clientes. Esperamos muito em breve revê-lo em nosso hotel. Cordialmente Patrik Prado Gerente Geral ibis Chapecó

Dyhego Business - 04/09/2017 AccorHotels certified review
« very good attendant on check in and check out »

I've really liked because people from the hotel are nice and understand my needs very fast.

humbertowillic Solo travel - 19/08/2017 TripAdvisor review
« Things to improve »

Lack of options to drink on restaurant. No small wine bottles available, few beer brands, few food options, and the service is a little bit slow. Elevator too noisy, do not accept a room near the elevator unless they disable that loud and useless beep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Humberto, We apologize for not meeting your expectations. Thank you very much for the points highlighted in your stay at ibis Chapecó, which will certainly help us in the continuous improvement of our services. We hope to see you soon in our hotel. Sincerely Patrik Prado General manager Ibis Chapeco

Andrew C. Business - 17/06/2017 AccorHotels certified review
« Friendly, helpful place »

The staff were excellent - a very friendly, helpful environment, especially as I have zero Portuguese. The food was good, the environment classy. The lifts were a bit strange, having to use the room card to get them to go - not sure I really got that bit. Would definitely stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew C., We very much appreciate your comments regarding your stay at the ibis Chapeco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patrik Prado General Manager ibis Chapecó

Felipe Couples - 22/05/2017 AccorHotels certified review
« "OK" »

The pillows aren't comfortable. There are many noises in the hall between the rooms. They should improve the anti-noise system. Anyway, the other things was just fine.

Anonymous Business - 25/04/2017 AccorHotels certified review

great experience, by the way a short time

Anonymous Business - 25/03/2017 AccorHotels certified review

Tranquila e dentro do esperado

Anonymous Business - 05/03/2017 AccorHotels certified review

Small room. Only domestic (Brazilian) power outlets.

Anonymous Business - 24/02/2017 AccorHotels certified review

check in was very good but the room was dirty. Bathroom walls had dirt all over, bed bugs in the bed

Anonymous Business - 16/02/2017 AccorHotels certified review

Staff friendly, clean, exactly infrastructure for business hotel.

Anonymous Families - 27/12/2016 AccorHotels certified review

All was fine, just the price is a bit high for what it offers.

Anonymous Friends - 15/11/2016 AccorHotels certified review

Dentro do esperado

Anonymous Business - 25/08/2016 AccorHotels certified review

Dentro expectativa

Anonymous Business - 20/08/2016 AccorHotels certified review

very good

Anonymous Business - 01/08/2016 AccorHotels certified review

Normal.

Anonymous Business - 26/07/2016 AccorHotels certified review

I did not stay at your hotel. I requested a cancellation of the reservation as the date of my stay changed. I was informed that the cancellation would be processed but instead I was billed for the room, even though I did not stay there! I called, left messages, so far nobody has called me back.

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