Hotel - Novotel Bangkok Sukhumvit 20
Novotel Hotel Novotel Hotel

Novotel Bangkok Sukhumvit 20 Hotel

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4.5/5 743 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • DON MUANG (Paying)
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Services for children
    • Babysitting on request
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years


  • Breakfast
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:01-23:59
    • Opening hours : Week-end 0:01-23:59

Business services

  • 11 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 244 rooms
  • 211 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 10 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Crib on request
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • RJ 11 outlet
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 3,932 reviews

Our guest reviews for Novotel Bangkok Sukhumvit 20

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 743 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Ron Business - 12/02/2018
« good hotel - good location »

All in all its a good hotel - attentive staff. I bought breakfast one time during my stay and it was a bit disappointing

AccorHotels certified review
Anonymous Couples - 12/02/2018
« Exceeded expectations »

Brilliant location, incredibly clean, up to date and modern. Great view from bar at night. Lovely staff. Great for a city centre hotel.

AccorHotels certified review
Jennie Families - 12/02/2018
« Very nice hotel »

I enjoy staying at Novotel. The room is clean. It’s without walking distance to all the shops and restaurants. The staff was very friendly.

AccorHotels certified review
Charlotte Solo - 12/02/2018
« Good stay ! »

A great experience, convenient location and really nice swimming pool. Nice attentions from the staff.

AccorHotels certified review
Watcharin H. Business - 11/02/2018
« Good hotel with great location »

Good size of room with necessary facilities. Hotel staff are efficient since from my booking process until checking in and checking out. Convenient hotel to stay with easy access to main road and public transportation (walking distance). Highly recommended. Only parking area that seems to be a bit difficult for bigger size of vehicle like a van or SUV cars.

AccorHotels certified review
Grace L. Business - 11/02/2018
« Good customer service »

I requested a change of my room due to the noise from the street level on my first night. It was offered and I got a room without noise disturbance. I appreciate that.

AccorHotels certified review
Anonymous Business - 11/02/2018
« Excellent »

Very good,staff very helpful and professional. Rooms clean

AccorHotels certified review
Austin C. Couples - 11/02/2018
« Pleasant short stay »

Very helpful and cooperative hotel staff. Good atmosphere and convenient location. Excellent buffet breakfast.

AccorHotels certified review
Claire W. Couples - 11/02/2018
« Nice new hotel however our floor and room stank of smoke. Even the linen. »

Awesome breakfast, lovely rooms. The only downside was the smell of smoke which hit you on stepping out of the lift. The room was the same even the linen. If we hadn’t have arrived at3 am for just that night I would have asked to be moved.

AccorHotels certified review
Anna Friends - 11/02/2018
« Fly In Fly Out »

Arrived to very friendly staff at 3am. Had a few hours sleep, a lovely buffet breakfast and left at 10am. A short but easy stay.

AccorHotels certified review
Shane W. Solo - 11/02/2018
« Staff awesome, property awesome, price major inquiring to be answered »

My friend and I, both Accor members, sitting side by side booking hotel, his price was cheaper by nearly $100. Only difference between us was an iPhone and Android. This could not be explained to us by hotel staff. As we were traveling together I booked Novotel. Would like a reply to this enquirey Thanks Shane

AccorHotels certified review
Billy Business - 11/02/2018
« Always good! »

choice number one.

AccorHotels certified review
Parag N. J. Business - 11/02/2018
« Overall experience is really good. Keep up the good work »

This was my 2nd stay at Novotel. Staff is really nice. One suggestion to include, 1) News channel from India. I can see Japanese, Chinese, Arab countries and European countries channels. Can you include Indian channel also please? 2) Please include Indian Breakfast too. This will make us more homely.

AccorHotels certified review
Mike Couples - 10/02/2018
« Very comfortable with excellent service. »

Lovely room on 25th floor. Breakfast was not as good as we would have expected from a hotel of this quality but acceptable.

AccorHotels certified review
Darren H. Friends - 10/02/2018
« Great staff and Nice clean rooms »

Couldn't be happier. Great staff, good location and very clean. Amy and Cucumber at the coffee shop / bar were a great help .

AccorHotels certified review
Shobhan D. Business - 09/02/2018
« Great Hospitality »

Very nice hotel courteous staff and helpful. Food was great and value for money

AccorHotels certified review
Anonymous Couples - 09/02/2018
« OK »

This was an OK stay but our executive room was noisy. I don’t think you have adequate glazing. Room design was poor, sliding doors stuck and no dressing table, toilet and shower doors did not close properly. 2 pieces of complimentary laundry was a great service.

AccorHotels certified review
Lois L. Business - 09/02/2018
« Dirty room... »

I actually killed 3 cockroaches in my room on the second night of my stay... I would not expect that standard of cleanliness from a Novotel, which was really disappointing. Apart from that, I put dirty bathrobe and towels on the floor at the first night, but the next day i saw the same bathrobe and towel hanging in the bathroom. I would expect a new set of these items in such case.

AccorHotels certified review
F. S. Friends - 09/02/2018
« Boring stay due to lack to tv programs »

Hôtel changed selection of tv channels available to watch hence all that remains are channels in thai and some news channels - no more movie channels on English

AccorHotels certified review
Catherine Couples - 08/02/2018
« Great Hotel, Great Location »

Very friendly welcoming staff. Convenient location

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