Hotel - Novotel Bangkok Sukhumvit 20
Novotel Hotel Novotel Hotel

Novotel Bangkok Sukhumvit 20 Hotel

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4.5/5 746 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • DON MUANG (Paying)
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Services for children
    • Babysitting on request
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years


  • Breakfast
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:01-23:59
    • Opening hours : Week-end 0:01-23:59

Business services

  • 11 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary in design and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 244 rooms
  • 211 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 10 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Crib on request
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • RJ 11 outlet
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 3,965 reviews

Our guest reviews for Novotel Bangkok Sukhumvit 20

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 746 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Kiren Couples - 17/02/2018
« Very good »

Check in was very easy and quick. The gentlemen that checked us in was very helpful and informative. All staff were very welcoming and friendly.

AccorHotels certified review
J C. S. M. Friends - 17/02/2018
« Good value for money »

We found the hotel clean, tidy and cheerful. Security was good and the facilities (gymnasium and pool) good.

AccorHotels certified review
Navtej S. (. Couples - 16/02/2018
« Outstanding value - a flair for service »

Exceptionally good in all aspects - reception, F&B, rooms and outstanding Concierge service by Harry!

AccorHotels certified review
Norman Business - 16/02/2018
« Professional Service great services »

Good location near everything you can want. Rooms are nice layout and the rooftop bar is a knockout

AccorHotels certified review
Jane Business - 16/02/2018
« Good service and quality for a warm stay in Bangkok »

Overall, everything is amazing and excellent. I have nothing to complain.

AccorHotels certified review
Wutiwan W. Couples - 16/02/2018
« Fresh new Hotel »

Stayed executive room. Check in worked perfect. But you can not check out before 10 Oclock. then you have to check out in the lobby. Not satisfying. Breakfast served at 7 floor, can understand that you do not serve it on the executive floor. But you must have some kind of dress code. We really dont want to have breakfast with customers dressed in gym sets and sleveles T shirt. this is a no no for us. So even if we liked most aof our stay at Novotel. We will probably not be back.

AccorHotels certified review
Sf Families - 15/02/2018
« Very good »

- fast check in - friendly and helpfull staf

AccorHotels certified review
Thomas C. Friends - 14/02/2018
« Good but Smokey »

Many great qualities to this Novotel: very nice rooms - the floor to ceiling windows are wonderful, the breakfast has a wide variety and is very good, the customer service is stellar. But one major problem is the smokers in the pool area. There are no signs designating a smoking area and smokers are generally clueless about how offensive their smoking is to others. So nonsmokers cannot enjoy the pool area or outdoor bar.

AccorHotels certified review
Anonymous Business - 14/02/2018
« My stay was clean, comfortable and friendly. »

I love the modern lobby and decor of Novotel Soi 20. The beds are very comfortable. The shower and bath facilities are modern and easy to use. Power socket by the bed is the perfect location charging iPhone at night. The breakfast venue and food selection is great--the daily smoothie is one of my favorites. Friendliness of the staff stands out a lot.

AccorHotels certified review
Nancy D. Couples - 14/02/2018
« one of the best stay we had in bangkok! »

We were very happy with our stay at Novotel Sukhumvit 20, the great service start at the reception when we arrive quite early for check-in, they offer us an upgrade to a suite, which was amazing! the view and jacuzzi in room, then they also prepared a small greetings "belated happy birthday" with a birthday cake because I mentioned that it's one day after my fiancé's birthday, which I found it very lovely and detailed. Also on the next day we ask for late check-out and they offered us until 2 pm, it was very nice because not every hotel often do that. Around the hotel there are family marts, street food and if you don't want to walk to BTS Station they have shuttle tuktuk which we found very convenient and a lovely experience. We would definitely book again for our next bangkok trip.

AccorHotels certified review
Gulce Couples - 14/02/2018

Great stay here. The bed was the most comfortable bed I have ever slept in, really nice breakfast and good staff!

AccorHotels certified review
Oleg Friends - 13/02/2018
« Great »

The hotel is very strategically positioned within a walking distance of Sky Train stations Asok and Phrom Phong, which is very convenient is such big and busy city as Bangkok. The hotel staff is efficient and always helpful. My personal thanks to receptionists: I have managed to leave my coat somewhere in the lobby and next morning it was back in my suite neatly folded on my bed. The suite was clean and calm. The swimming pool area well kept. Some suggestions for improvement: 1. Better light in a bathroom. 2. I failed to find ice green tea and macha on the menus of the hotel bars. Probably they are not über popular with European guests but I think that Asian guests would opt for them. 3. During my 2 week stay in the hotel I frequented the hotel fitness center. It is a bit confusing that the door to the center opens with a hotel card (from outside) and with a switch button (from inside). I saw that a quite a few people had a problem with that. Why not to make it simpler: use the card key in order to enter and just push the door in order to exit the room.

AccorHotels certified review
Sg Families - 13/02/2018
« Nice room with good food »

The room is clean and breakfast is good. Staff are very friendly and helpful.

AccorHotels certified review
Ron Business - 12/02/2018
« good hotel - good location »

All in all its a good hotel - attentive staff. I bought breakfast one time during my stay and it was a bit disappointing

AccorHotels certified review
Anonymous Couples - 12/02/2018
« Exceeded expectations »

Brilliant location, incredibly clean, up to date and modern. Great view from bar at night. Lovely staff. Great for a city centre hotel.

AccorHotels certified review
Jennie Families - 12/02/2018
« Very nice hotel »

I enjoy staying at Novotel. The room is clean. It’s without walking distance to all the shops and restaurants. The staff was very friendly.

AccorHotels certified review
Charlotte Solo - 12/02/2018
« Good stay ! »

A great experience, convenient location and really nice swimming pool. Nice attentions from the staff.

AccorHotels certified review
Watcharin H. Business - 11/02/2018
« Good hotel with great location »

Good size of room with necessary facilities. Hotel staff are efficient since from my booking process until checking in and checking out. Convenient hotel to stay with easy access to main road and public transportation (walking distance). Highly recommended. Only parking area that seems to be a bit difficult for bigger size of vehicle like a van or SUV cars.

AccorHotels certified review
Grace L. Business - 11/02/2018
« Good customer service »

I requested a change of my room due to the noise from the street level on my first night. It was offered and I got a room without noise disturbance. I appreciate that.

AccorHotels certified review
Anonymous Business - 11/02/2018
« Excellent »

Very good,staff very helpful and professional. Rooms clean

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