Hotel - Novotel Bangkok Sukhumvit 20
Novotel Hotel Novotel Hotel

Novotel Bangkok Sukhumvit 20 Hotel

4.5/5 995 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • DON MUANG (Paying)
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • Japanese
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Services for children
    • Babysitting on request
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s


  • Breakfast
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:01-23:59
    • Opening hours : Week-end 0:01-23:59

Business services

  • 11 meeting room(s)
  • Copy/print service available
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Our rooms

Spacious, contemporary in design and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 244 rooms
  • 211 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 10 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • RJ 11 outlet
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 5,762 reviews

Our guest reviews for Novotel Bangkok Sukhumvit 20

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 995 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Lorraine H. Families - 14/11/2018 AccorHotels certified review

Staff was helpful friendly .

J. J. L. Business - 14/11/2018 AccorHotels certified review
« Enjoy the staying »

Nice staffs, nice room and nice location

Paul B. Couples - 14/11/2018 AccorHotels certified review
« Hotel room and location was great »

Room was very nice and really enjoyed the additional upgrade option that I paid for including executive lounge access and larger room, Only issue or comment was that at breakfast there were no eggs available unless you waited for them to be cooked, this meant a long wait in a cue to get eggs. Usually scrambled eggs or fried eggs are available so you don't need to wait. I actually waited around 30 minutes just to get some poached eggs - which was really frustrating as they had to remake them because only 1 chef was working on eggs. otherwise everything else was really fantastic and I will come back again.

Laurita F. Friends - 14/11/2018 AccorHotels certified review
« The hotel was beyond my expectations. »

Please, do not publish. My friend left a pair of shoes in the hotel. She called the next day when she realized they were not in her suitcase. The hotel said they did not find them. We gave the hotel all the information and believe she had wanted them, to call her. Anyway she spoke to a second person to make sure she was talking to the front desk on the second call. She was very disappointed her shoes were not found. If you could have someone check lost and found once again that would be great. I believe my room number was 1608? The hotel would have that information.

R J. Couples - 14/11/2018 AccorHotels certified review
« Great experience »

Only problem, it's far from town centre. Great food Great staff Great WiFi Great Rooms Very clean Great swimming pool Great bar

David J. Solo - 13/11/2018 AccorHotels certified review
« Luxury and Style »

Unfortunately because of a late flight and dreadful Friday Bangkok traffic. I didn't get to spend nearly as many hours in my room as I would have liked However the short time I was there ,the room was fabulous and I didn't get out of the most comfortable bed ever , until the last possible moment

Paul Business - 13/11/2018 AccorHotels certified review
« It was a pleasant stay at the heart of Bangkok. »

The staff were very friendly and courteous. I would definitely return to this hotel in the future.

Jimmy M. Business - 13/11/2018 AccorHotels certified review
« another month as usual stay in Bangkok »

this trip I did not have my suite but was upgraded to executive room, typical modern Novotel the only different is the room was added bath tub in executive floor room. 1 major consent is that the bath tub is pretty high up, will be great if there is step allow patrons to access in and out of the bath tub for shower.

Alex Friends - 13/11/2018 AccorHotels certified review
« Exceeds expectations »

Room was nice and clean. Service was very good all around. Check in was quick and easy. Breakfast was okay. Overall very satisfied with my stay, and I would definitely recommend this hotel to others.

R. Business - 12/11/2018 AccorHotels certified review
« Pleasant »

Fully satisfied

Rebecca P. Business - 12/11/2018 AccorHotels certified review
« Best hotel experience I've ever had »

Everyone at the Novotel was incredible during my 5 night stay. I stored a cooler of breastmilk in the freezer and everyone was so accommodating and fast when I called to add more or needed anything at all. In addition, when I arrived at the hotel, there was a sweet note on the bed with my son's picture. After 26 hours of transit to get there, it was a sweet sight to see for sure. Ai, Boat, Popo and all the others were phenomenal.

Amar S. Business - 12/11/2018 AccorHotels certified review
« Love the hospitality »

It was remarkable..I wished to stay more

Prajana W. P. Business - 12/11/2018 AccorHotels certified review
« Fantastic! »

It was great! The ambience, food, cleanliness and the friendly staff were absolutely fantastic!!

Douglas C. Couples - 12/11/2018 AccorHotels certified review
« Very satisfying, I would stay there again. »

Very good, everything that I needed for the short time I stayed there.

Rey Solo - 12/11/2018 AccorHotels certified review
« Great stay, lovely hotel and service »

Reception staff made my stay with early check in and warm welcome and overall service staff was impeccable

Teo T. B. Couples - 12/11/2018 AccorHotels certified review
« Room are clean and good service. »

Almost everything is good during my stay. The breakfast definitely one of the best hotel breakfast we had. Keep it up. Just one thing to highlight, the heat of the water from water heater in my room seems unstable. The heat does not flow throughout the shower, at times we felt the change of temperature during the shower.

Maithreyi Families - 12/11/2018 AccorHotels certified review
« very relaxing amidst the fast moving city life »

really liked location Spa and pool facilities were good and staff were very responsive booking and checking out was hassle free and smooth My husband really liked the architecture of the hotel

Parichat Couples - 11/11/2018 AccorHotels certified review
« Everything was wonderful »

Everything was wonderful. The bed is comfortable and the room is clean. The only tiny problem is that the hair dryer in our room was not working. But happy with our stay anyway. Will visit again.

Max W. Business - 11/11/2018 AccorHotels certified review
« truly excellent »

Everything was outstanding; the room (2501) very well appointed and serviced. The food provided was excellent (AIT SRI workshop). A great place to stay for a conference

Sarah Couples - 10/11/2018 AccorHotels certified review
« Could have been better »

Our access card was wrongly disabled on the first night of our stay. The next morning, our sleep was disrupted when a staff knocked on our door to ask if were checking out. This was a error that blemished our otherwise positive experience. On a good note, the breakfast was excellent.

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