Hotel - Novotel Bangkok Sukhumvit 20
Novotel Hotel Novotel Hotel

Novotel Bangkok Sukhumvit 20 Hotel

4.5/5 889 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • DON MUANG (Paying)
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • Japanese
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Services for children
    • Babysitting on request
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years


  • Breakfast
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:01-23:59
    • Opening hours : Week-end 0:01-23:59

Business services

  • 11 meeting room(s)
  • Copy/print service available
See all services

Our rooms

Spacious, contemporary in design and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 244 rooms
  • 211 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 10 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WiFi in your room
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • RJ 11 outlet
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 4,860 reviews

Our guest reviews for Novotel Bangkok Sukhumvit 20

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 889 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
L. Business - 10/07/2018 AccorHotels certified review
« Nice small hotel »

Best Compliments go to Tally at the executive sky lounge. Really good service and friendly. Breakfast at Food exchange was good. The Onions at the salad bar was juicy and sweet, I really want to know what did they do to make these onions this perfect! Pool is way too crowded at all times and there was this monday i was there with bunch of kids and parents in the kids pool from outside hôtel guests I believe (event called “Bambi”) it was just Terrible and noisy, I saw at least three couples guests like us who got shocked of the Bambi crowd scene on arrival to pool ,then decided to leave right away...... Hotel should really remove the kids pool and make more sun tan chairs instead. A lot 4,5 stars hotels don’t even have a specific kids pool honestly. The air con was very noisy. But I will return for sure, for the smile and exceptional service of Tally at the executive lounge.

C. J. M. Friends - 10/07/2018 AccorHotels certified review
« Mr »

Helpful and well manner staff. Clean and comfortable

Nazrin W. Couples - 10/07/2018 AccorHotels certified review
« Feedback »

I am happy to share my experience at the Novotel Soi20 BKK earlier this month. From the time we arrived, we were well received by the doorman and ushered to the reservations counter and was promptly attended to by Pete. He was pleasant and knowledgeable and answered all our quiries. The rooms were good and bed was comfortable. The breakfast spread was delightful, covering the a decent assortment of local and Western fare but would like to highlight the quality of the food served. From the pastries to eggs was well cooked and we looked forward to breakfast. Special note to the smoothie which was excellent. Though my stay was short, I look forward to my next stay at the Novotel Soi20 BKK. A job well done by the Management !

Joanne Friends - 10/07/2018 AccorHotels certified review
« Miss »

Wonderful stay... except that the hotel not near to bts and metro..

Victor W. Business - 09/07/2018 AccorHotels certified review
« excellent »

I stayed at Novothel Bangkok Sukhumvit 20 for 4 nights, for business. I really enjoy the meeting facility on floor 25 and 8, and service staff are very friendly with smile, and approach to offer assistance. The breakfast and buffet lunch are nice. If there are more choices of Chinese noodle or dim sum, it will be more fantastic!

Charles Couples - 09/07/2018 AccorHotels certified review
« A ripper mate »

Fantastic staff...super clean and modern. Bedding was superb. Location of the best inner city hotels I have stayed in for the money

I. Families - 09/07/2018 AccorHotels certified review
« amazing »

The staffs were kind and accommodating. My overall experience was great! However, please mention halal food in the restaurant, because my mom accidentally ate pork curry because the food's name not present at that time.

Anonymous Business - 09/07/2018 AccorHotels certified review
« Satisfactory »

Everything was fine except that the water heater is not hot enough.

Philip C. Couples - 09/07/2018 AccorHotels certified review

Cozy and comfort

A T. Solo - 05/07/2018 AccorHotels certified review
« Still liking this hotel the best »

the hotel is clean and modern, location wise it is not too bad, have stayed here a couple of times. This time round however, the welcome seems to pale compared to previous times.

Ms L. Friends - 05/07/2018 AccorHotels certified review

Nice and helpful staff. Clean and clear room. Tasty food.

Nikhil M. Friends - 04/07/2018 AccorHotels certified review
« Super stay »

The stay here was like my home only. Seriously all that staff was so so good and friendly. Especially I don't know the name of the guy who assisted me till my room when I was drunk heavily was so good boy. He was on night duty fair boy.

Loveleen S. Families - 04/07/2018 AccorHotels certified review
« very good »

It is a very good property with cooperative staff

Maggie W. Families - 04/07/2018 AccorHotels certified review
« It was three awesome nights that we spent there while my family was on vacation. »

I knew it was going to be an amazing hotel for my family while we were in Bangkok. The swimming pool was nice as well as the breakfast.

L. S. T. Business - 03/07/2018 AccorHotels certified review
« Nice hotel with helpful & cheerful staff »

Pleasant stay

Fahad H. Solo - 03/07/2018 AccorHotels certified review
« Wonderful »

I had an amazing experience everything was so smooth and most important all the staff speak good English and understand well too. Next time will stay again for sure.

Jayanta S. Business - 03/07/2018 AccorHotels certified review
« very good and satisfying stay »

I was amazed by the quietness and service availability in this hotel, very beutiful spacious rooms , lobby , restaurant , some body was in good mood when he designed this hotel , I wish the hotel a very best and my first and last choice for all my ensuing trips

S. Families - 03/07/2018 AccorHotels certified review
« Satisfied! »

Great location and good service

Anonymous Solo - 02/07/2018 AccorHotels certified review

- very nice Roof terrace - clean and modern facilities

David Business - 02/07/2018 AccorHotels certified review
« Extremely satisfying »

Attentive staff, well appointed.

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