Hotel - Novotel Bangkok Sukhumvit 20
Novotel Hotel Novotel Hotel

Novotel Bangkok Sukhumvit 20 Hotel

4.5/5 1,055 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • DON MUANG (Paying)
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • Japanese
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Services for children
    • Babysitting on request
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s


  • Breakfast
  • 2 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:01-23:59
    • Opening hours : Week-end 0:01-23:59

Business services

  • 14 meeting room(s)
  • Copy/print service available
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Our rooms

Spacious, contemporary in design and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 244 rooms
  • 211 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 10 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • RJ 11 outlet
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 6,179 reviews

Our guest reviews for Novotel Bangkok Sukhumvit 20

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,055 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Andymc Couples - 12/01/2019 AccorHotels certified review
« Good stopover »

Nice hotel broke up a long journey.

Roger S. Friends - 11/01/2019 AccorHotels certified review
« A very enjoyable stay. »

My friends (staying in room 2508) and I were impressed by the friendliness and courtesy of the staff both at reception and in the dining/public areas. Our rooms were very clean, modern and comfortable with large, comfortable beds and splendid wet rooms. The Sky lounge on the 25th floor was well appointed with a splendid choice of complimentary snacks and drinks. The restaurant was spacious ( no waiting for tables) with a wide selection of European and Oriental foods at the breakfast buffets. Certain little suggestions to heighten our appreciation might be the need to keep side dishes warmer such as baked beans, cooked tomatoes, etc which accompany the main fried breakfast dishes and also the potato au gratin which was not cooked to perfection and again needs to be better heated. But these are minor items and cannot detract from the overall experience of enjoying a superb and generous range of culinary choices. Check-in and Check-out services were both efficient and friendly. Many thanks for providing an impressive and welcoming standard of hospitality and comfort and we would most certainly wish to stay at your hotel again on any future visits to Bangkok. Finally, may I offer my profound thanks to your staff for recovering the two items that I had inadvertently left behind in my room on departure and for forwarding them on so expediently to my hotel in Chiang Mai. It is this quality of standard and service which makes a holiday so unforgettable! Thank You! Roger S.

Barry S. Business - 10/01/2019 AccorHotels certified review
« Pleasant stay »

Like the contemporary décor. Personalized and quality service, notably concierge Mr Kai. Can have better bath towels (rather hard).

Harsh M. Families - 10/01/2019 AccorHotels certified review
« It was good »

It was good . Rooms are good but bed is very small 2 adult and 1 child can’t accommodate on that . Staff is humble and prompt .

Samantha Families - 09/01/2019 AccorHotels certified review
« Wonderful stay, as always! »

Rooms were clean, check in and check out was super fast and no fuss! I like the location, about 10-15 wall to nearest BTS or MRT. There is also a tuk tuk service by the hotel which you can ask to bring you to the main road. We also ordered room service and their Roasted Tomato soup is amazing!

Ilektra Couples - 09/01/2019 AccorHotels certified review
« very comfortable stay »

I really enjoyed my stay. My favorite things: the staff, the breakfast, the pool, the view from the room. As a recommendation I would suggest more reasonable prices in the extra services: such as laundry, massages, bar menu. For Thailand standards I found it very high, if they were more reasonable I would certainly make use of them.

Anonymous Couples - 09/01/2019 AccorHotels certified review
« Great »

The stay was stay good with clean room and facility services as hoped. So all in all perfect.

C. Y. K. Solo - 09/01/2019 AccorHotels certified review
« Terrific »


Mr H. K. Solo - 08/01/2019 AccorHotels certified review
« Great location and nice rooms but... »

The room was too loud.

David Couples - 08/01/2019 AccorHotels certified review
« Good City Hotel break »

Enjoyed our stay. Room was nice and bed very comfortable. Staff were very friendly and helpful. Close to Terminal 21 and Skytrain. Enjoyed our snacks and beers in the pool bar and prices were what you would expect to pay in a hotel of this standard.

Carolann Families - 07/01/2019 AccorHotels certified review
« Very comfortable stay »

The room was very comfortable and had all the equipment expected. The air conditioning was very noisy and we were unable to adjust it.

B. A. Friends - 07/01/2019 AccorHotels certified review
« Novotel, one of the besst »

I really enjoyed my stay at Novotel. If I return to Bangkok, I would stay here again. The staff was friendly, the breakfast was amazing, and my room was comfortable.

Kim Families - 07/01/2019 AccorHotels certified review
« very nice »

This is a very nice hotel and the staff was very friendly and professional. Their English was very good as well, which made things much easier. Their pool and rooftop bar are lovely. I would definitely recommend.

Gloria Business - 07/01/2019 AccorHotels certified review
« comfortable and cosy »

all staffs are friendly and helpful. Nice and clean environment.

Monika H. Couples - 07/01/2019 AccorHotels certified review
« Super Hotel super service »

The hotel was very comfortable and superclean. Breakfast superb, roof terrace a wonderful experience. All members of staff very helpful and courteous.

Anonymous Families - 07/01/2019 AccorHotels certified review

The family room was great and met our expectations. It was comfortable and spacious and we enjoyed the access to the lounge on the 25th floor. The location was great and we were very happy with the service provided by staff in the lounge who were extremely helpful and efficient. Overall we were very happy with our stay.

Kelly-ann Families - 06/01/2019 AccorHotels certified review
« Good stay and good location »

The hotel is well located if you don't mind a little bit of a walk to get to the main street. The staff are friendly and the rooms are very nice with good views.

Angela Families - 05/01/2019 AccorHotels certified review
« Excellent »

The overall experience was extremely good. I would have liked the option of a quieter breakfast in the sky lounge.

Saba Families - 05/01/2019 AccorHotels certified review
« Very pleasant »

Everything was perfect

Kay K. Friends - 04/01/2019 AccorHotels certified review
« Great Stay »

Overall it was quite satisfying. I have no complaints.

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