Novotel Bangkok Sukhumvit 20 Hotel 4 stars

TripAdvisor rating 4.5/5 1,187 reviews
Novotel Bangkok Sukhumvit 20
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Hotel extras

  • Walking distance to Terminal 21, Emporium, Emquartier, BTS and MRT stations

  • Free Wi-Fi in all areas including Kids Pool and Kids Club

  • Ballrooms with natural daylight for 1000 pax and 6 extra Meeting Rooms

  • Introducing Gourmet Bar, Food Exchange and rooftop bar 'Sky on 20'

  • 'Family at Novotel' interconnecting rooms and Family Suites

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Airport shuttle
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Services for children
Catering
  • Breakfast
  • 2 restaurant(s)
  • 3 bar(s)
Business services
  • 17 meeting room(s)
  • Copy/print service available

Hotel location

Novotel Bangkok Sukhumvit 20

19/9 Sukhumvit 20
Klong Toey
10110
bangkok
thailand

Tel: +6620094999

Fax: (+66)2/0094900

Contact email

Check-in from 14h00

Check out up to 12h00

  • MRT SUKHUMVIT :   SUKHUMVIT

  • By plane

    DON MUANG At 25km / 15.53 miles - Shuttle paying

  • By plane

    SUVARNABHUMI INTL At 25km / 15.53 miles - Shuttle paying

GPS :13.731522, 100.564021

Currently, close to our hotel

Khao San Road, Bangkok, visit

From 01/01/2018 to 31/12/2019

At 6 km

Muay Thai kickboxing in Ratchadamnoen Stadium

From 01/01/2013 to 31/12/2019

At 6.8 km

Asiatique Sky, big wheel in Bangkok

From 01/01/2015 to 31/12/2019

At 7.2 km

Siam Museum, Bangkok, visit

From 01/01/2010 to 31/12/2019

At 7.7 km

Wat Pho - Temple of the Reclining Buddha, visit

From 01/01/2010 to 31/12/2019

At 7.8 km

The Great Palace - Emerald Temple, Bangkok, visit

From 01/01/2011 to 31/12/2019

At 8.1 km

Tour of Wat Arun

From 01/01/2010 to 31/12/2019

At 8.2 km

Fortifications in Bangkok (Phra Sumen Fort), visit

From 01/01/2018 to 31/12/2019

At 8.4 km

National Museum of Royal Barges, visit

From 01/01/2016 to 31/12/2019

At 9.3 km

ARDEL, Gallery of Modern Art, Bangkok, visit

From 01/01/2012 to 31/12/2019

At 18 km

Our accommodations

Spacious, contemporary in design and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

SUPERIOR ROOM, 1 King Size Bed, City View

  • Max. number of persons: ‌3
  • Area: From 30
  • Views: City side, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

SUPERIOR ROOM, 2 Single Size Beds, City View

  • Max. number of persons: ‌3
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

DELUXE ROOM, 1 King Size Bed, City View

  • Max. number of persons: ‌3
  • Area: From 33
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

EXECUTIVE ROOM,1 King Size Bed, High Floor

  • Max. number of persons: ‌3
  • Area: From 33
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

FAMILY SUITE, 1 King Size Bed

  • Max. number of persons: ‌4
  • Area: From 45
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

EXECUTIVE ROOM, 2 Single Size Beds, High Floor

  • Max. number of persons: ‌3
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

EXECUTIVE SUITE, 1 King Size Bed

  • Max. number of persons: ‌3
  • Area: From 45
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

FOOD EXCHANGE

Type of cuisine: International

The restaurant comprises of several individual show kitchens, serving cuisine from both Western and Asian regions. A modern interpretation of Food Markets from around the Globe will give a taste of your travels in the heart of Bangkok's downtown.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Charm Korean Restaurant

Type of cuisine: Barbecue

Charm, a refined Korean Barbeque restaurant, welcomes its guest with its signature melt-in-your mouth whole rib-eye steaks, Charms experienced service team will assist table-side and enjoy the meal with plentiful of imported Hite beer from South Korea

GOURMET BAR

Photo non contractuelle / Strictly non binding

Gourmet Bar is an informal, friendly eating and drinking space where people want to meet and taste trendy drinks as well as enjoy eating meals served from the bar, in traditional Thai, Western cuisine as well as modern interpretations and fusions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL BAR

Photo non contractuelle / Strictly non binding

Relax at our 9th Floor Infinity Pool offering great views over Bangkok. Sip and enjoy a cool drink or Snack from our Poolbar on your sunlounge or Poolside undercover dining area. Families can also enjoy a dedicated kids pool and separate kids club.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SKY ON 20

Photo non contractuelle / Strictly non binding

Located on the 26th floor with the spectacular sunsets views and non-stop nightscape of Bangkok. The bar has a full range of wines, beers, and a range of cocktails you may wish to indulge in along with a selection of tapas style snacks and pizzas.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 17

  • Maximum size: 640 m²

  • Maximum capacity: 1,000 people

  • Maximum banquet capacity: 500 people

Find out more

Our guest reviews for
Novotel Bangkok Sukhumvit 20

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

7,445 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

1,187 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

An Excellant City Stay

Customer review rating 4.5/5

Les C. Couples - 11/07/2019 AccorHotels certified review

Our stay met all our expectations and more. The room was very comfortable, well maintained and serviced. Access to the lounge facility added greatly to our comfort. From reception to departure the staff were very welcoming and obliging.

Dear Mr. C., We very much appreciate your comments regarding your stay at the Novotel Bangkok Sukhumvit 20. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pongphant Yoksuwan Front Office Manager

Excellent

Customer review rating 4.5/5

Anonymous Friends - 11/07/2019 AccorHotels certified review

The room’s large. The pillows were comfortable. I love the doors between the two rooms.

Dear Ms. T., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Pongphant Yoksuwan Front Office Manager

Fantastic

Customer review rating 4.5/5

Cora Families - 11/07/2019 AccorHotels certified review

We had a wonderful stay

Dear Ms. D., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Pongphant Yoksuwan Front Office Manager

Nice and comfy

Customer review rating 4.5/5

Mr. T. Business - 11/07/2019 AccorHotels certified review

The stay was all a great experience. It has all the basics such as food, gym, and spa. The location is walking distance from the busy attraction areas and main streets.

Dear Mr. O., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Pongphant Yoksuwan Front Office Manager

Service, food, room are good.

Customer review rating 4.5/5

Anonymous Couples - 11/07/2019 AccorHotels certified review

Staff arecourteous and prompt service, Bathroom is clean and riom is cold. Was able to Sleep soundly .

Dear Ms. P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Pongphant Yoksuwan Front Office Manager

Nice

Customer review rating 4.5/5

K S. H. Families - 10/07/2019 AccorHotels certified review

Nice

Dear Mr .H., Thank you for your loyalty as our valued Gold Member and taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Pongphant Yoksuwan Front Office Manager

Great stay

Customer review rating 4.5/5

Anonymous Couples - 10/07/2019 AccorHotels certified review

Location: ✔️ - near both MRT and Skytrain Bed: ✔️ - sooooo comfortable!! Breakfast: ✔️ Check in staff: ✔️ Would absolutely go back

Dear Ms. G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Pongphant Yoksuwan Front Office Manager

Enjoyable

Customer review rating 4.5/5

Y. Friends - 10/07/2019 AccorHotels certified review

The staff from reservation, during check in and the restaurant very nice and professional and the breakfast selection is good. Our room been upgraded which the room condition very comfortable and luxury and the housekeeping staff name Pon really doing a good job.

Dear Mr. Y., We very much appreciate your comments regarding your stay at the Novotel Bangkok Sukhumvit 20. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for everyday. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pongphant Yoksuwan Front Office Manager

Nice stay

Customer review rating 4.5/5

Shawn Solo - 09/07/2019 AccorHotels certified review

It was pleasant, but a bit noisy at night.

Dear Mr. L., Thank you for taking the time to tell us about your experience at the Novotel Bangkok Sukhumvit 20. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pongphant Yoksuwan Front Office Manager

luxury but a bit stingy

Customer review rating 4.5/5

Anonymous Business - 09/07/2019 AccorHotels certified review

quite impressive accommodating experience with excellent bar and massage, but it’s pity that every item in room is extra-charge needed

cozy and great hotel

Customer review rating 4.5/5

Lisa K. Families - 09/07/2019 AccorHotels certified review

.

Dear Ms. K., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Pongphant Yoksuwan Front Office Manager

Simply I love Novotel Soi 20.

Customer review rating 4.5/5

Momo Solo - 08/07/2019 AccorHotels certified review

When ever I go BKK for meetings or for visit, I only stay at Novotel Soi 20. Location & Staff are simply fantastic.

Dear Mr. Sattar, Thank you very much for your loyalty as our valued Silver Member and we also very much appreciate your comments regarding your stay at the Novotel Bangkok Sukhumvit 20. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pongphant Yoksuwan Front Office Manager

Excellent Customer Service

Customer review rating 4.5/5

L. M. S. Business - 08/07/2019 AccorHotels certified review

We hosting our annual sales and aftermarket seminar from 25-27 June 2019. Everything work like clock work, fluid and very well arranged. The guests and especially the management were very satisfied with the service rendered.

Very good cleaning service and quietness in the evening

Customer review rating 4.5/5

Peilung L. Business - 08/07/2019 AccorHotels certified review

Stay at Novotel S. 20 for 6 nights. Very good room cleaning service and no noise iduring the night which is great. Gym has only 2 treadmills, which seems to be a little bit small. Close to Terminal 21 is a plus. However, I haven't received my rewards points from this stay for my Le Club Accor Hotels account.

Dear Pei-Lung L., We very much appreciate your comments regarding your stay at the Novotel Bangkok Sukhumvit 20. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regards to the reward points. I am regret to inform you that since your reservation was reserved through OTA. Therefore, this stay will be count as Non-Eligible booking for your membership account. However, for the future visit you may reserve the room direct with our hotel website either Accor website to get the special price for Le Club Accor Hotel Membership. Once again, Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pongphant Yoksuwan Front Office Manager

Wonderful Service and Very Good Hotel

Customer review rating 4.5/5

Daniel B. Solo - 08/07/2019 AccorHotels certified review

Your staff - including the front desk staff and concierge - were very helpful to me during my stay of about a week. I was at the hotel as the AC at my condo was broken, and your staff helped me when I needed to contact the AC technician, and also allowed me to check out a day early when the replacement AC part came one day before the original schedule. So many thanks!

Dear Mr. B., We very much appreciate your comments regarding your stay at the Novotel Bangkok Sukhumvit 20. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pongphant Yoksuwan Front Office Manager

Best services

Customer review rating 4.5/5

T. T. T. Business - 08/07/2019 AccorHotels certified review

Wonderful hotel

Dear Mr. T., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Pongphant Yoksuwan Front Office Manager

Extremely satisfied

Customer review rating 4.5/5

L. C. Y. Business - 08/07/2019 AccorHotels certified review

Nice, comfortable environment & excellent services

Dear Mr. L., We very much appreciate your comments regarding your stay at the Novotel Bangkok Sukhumvit 20. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pongphant Yoksuwan Front Office Manager

have good times in Bangkok

Customer review rating 4.5/5

P. N. C. Business - 08/07/2019 AccorHotels certified review

I have been 4 days in Bangkok and feeling good with hotel. Good facilities, hospitality staff, perfect restaurant and center site of city

Dear Mr. P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Pongphant Yoksuwan Front Office Manager

The hotel is fabulous

Customer review rating 4.5/5

Anonymous Business - 07/07/2019 AccorHotels certified review

I love the design of the hotel. The room is also nice. The hotel staff is very warm and helpful. The buffet provides different types of menu.

Dear Ms R., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Pongphant Yoksuwan Front Office Manager

Pleasant

Customer review rating 4.5/5

Khasanah Business - 07/07/2019 AccorHotels certified review

Its was good. I just wish that the food will have halal options.

Dear Ms. A., Thank you for taking the time to tell us about your experience at the Novotel Bangkok Sukhumvit 20. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pongphant Yoksuwan Front Office Manager
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