Hotel - Novotel Bangkok Sukhumvit 20
Novotel Hotel Novotel Hotel

Novotel Bangkok Sukhumvit 20 Hotel

4.5/5 994 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • DON MUANG (Paying)
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • Japanese
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Services for children
    • Babysitting on request
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s


  • Breakfast
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:01-23:59
    • Opening hours : Week-end 0:01-23:59

Business services

  • 11 meeting room(s)
  • Copy/print service available
See all services

Our rooms

Spacious, contemporary in design and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 244 rooms
  • 211 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 10 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • RJ 11 outlet
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 5,711 reviews

Our guest reviews for Novotel Bangkok Sukhumvit 20

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 994 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Sarah Couples - 10/11/2018 AccorHotels certified review
« Could have been better »

Our access card was wrongly disabled on the first night of our stay. The next morning, our sleep was disrupted when a staff knocked on our door to ask if were checking out. This was a error that blemished our otherwise positive experience. On a good note, the breakfast was excellent.

Anonymous Business - 09/11/2018 AccorHotels certified review
« Ms »


Louise Business - 09/11/2018 AccorHotels certified review
« Good room but food options for vegans quite poor. »

The room was good and amenities good but the food options were limited for vegans.

Mollie Solo - 08/11/2018 AccorHotels certified review
« Overall a good experience, but I may consider staying somewhere else next time I'm in Bangkok. »

The first room I was put in had a fair amount of mold in the shower, plus a lot of noise. The staff were helpful and moved me to another room. However, both rooms smelled of cigarette smoke at times, even the room I was moved to. I'm not sure if this was due to someone having smoked in the rooms previously or the smell coming through the vents, but it was unpleasant. I appreciated access to the lounge; however, I had already paid for breakfast so could not take advantage of the free breakfast offered. I discovered I was not feeling well toward the end of the trip and that was in part due to the fact that (as the chef told me) all of the food contains MSG. He could not accommodate this dietary issue so I often had to eat elsewhere. The bed is extremely comfortable, the staff are helpful, and the pool is nice, but I think overall I may have a better experience somewhere else next time. The gym is too small, the laundry is incredibly expensive, and drinks at the pool are also too expensive. There was occasionally a foul, garbage odor that overtook the lobby. I was also disappointed that my first stay through work could not be counted toward my Accor membership.

Alicia Couples - 08/11/2018 AccorHotels certified review
« Very nice hotel »

We enjoyed our stay at Novotel, great location, very good breakfast tailored for every palate.

M. N. D. Business - 08/11/2018 AccorHotels certified review

Very friendly, helpful and courteous staffs

Terry Business - 08/11/2018 AccorHotels certified review
« Stayed for Board Meeting »

The staff was very helpful and both the food and room were excellent. The infinite pool and upper level bar had great views of Bangkok.

Steven W. Business - 08/11/2018 AccorHotels certified review
« Steven W. »

The customer service is friendly and the housekeeping of the room is clean.

trevorthailand Business - 08/11/2018 TripAdvisor review
« a smile everywhere »

stay here a lot because we cannot fault anything great value for money , location and genuine hospitality what more do you want ? breakfast expansive and qaulity , pool , gym . more than adequate.Simply ticks all the boxes good solid product

B. Couples - 07/11/2018 AccorHotels certified review
« Mr R B. »

Nice hotel, friendly staff but some features needing improvement

Anonymous Friends - 07/11/2018 AccorHotels certified review
« Good »

It is a good hotel. Services are good. However, there are not much varieties in the breakfast. For the price per person, it is not cheap.

Anonymous Business - 07/11/2018 AccorHotels certified review
« Cold, up-selling »

The rooms were unnecessarily frigid, even with the AC turned off. It made me sick. The door men attempted to force me to take hotel taxis even when I asked for a regular taxi. A very disappointing experience.

Firyal S. Solo - 07/11/2018 AccorHotels certified review
« Firyal s. »

Everybody very friendly, room very clean, sky club staff amazing they gave me three of them 2 gift , food great breakfast start with soup , fruits eat and eat really good front desk very helpful, re my unhappy re I am suffering spinal problems my mattress was to soak v soft , then hope we can get seafood buffet for dinner otherwise I like to say to all the people working with you from the pool people to all thank you very much u been very helpful I recommend this hotel to everybody great

Peter Solo - 07/11/2018 AccorHotels certified review
« Great Hotel in the middle of Sukhumvit »

Great Staff and Location. But a Coconut for 200THB is quite price comparing to 30THB on the street. Lounge doesn't serve Breakfast.

Abdulla M. Business - 07/11/2018 AccorHotels certified review
« Mr »

It was great

Jungmin L. Couples - 06/11/2018 AccorHotels certified review
« Great place for holiday »

Amazing staffs, great hotel facilities and location. Overall Novotel had provided great experience.

S C. Couples - 06/11/2018 AccorHotels certified review

Excellent! My first choice in Bangkok

Gill Families - 06/11/2018 AccorHotels certified review
« Fabulous hotel, great location »

First class, were able to check in early , breakfast extremely good. Lovely sky bar with good cocktails. Superb location.

Daisy Business - 06/11/2018 AccorHotels certified review
« Everything is ok except for meeting room »

Room and service is ok, except for meeting room be noisy as it is near a room which is fixed/ regenerated

Decky K. /. 2. Couples - 06/11/2018 AccorHotels certified review
« Feeling like coming home »

Staff efficient and friendly ..the feeling is kind of you have happy staff in hotel and they are handling guests with happy heart

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